Error Code 0x8007007e – What is it?
Error code 0x8007007e occurs in Windows 8 or 8.1 when users attempt to, but fail to successfully use Windows Update. When this occurs, Windows 8 or 8.1 users will not be able to access updates or certain web pages. This error manifests itself via the following common symptoms:
- Inability to complete tasks via Windows Update
- Message box displaying error code 0x8007007e message
Error code 0x8007007e is usually caused by a malfunction within your system. This malfunction may be due to several issues such as malware on your device, or the accidental removal of a registry entry or system file.
Further Information and Manual Repair
To correct issues related to error code 0x8007007e in Windows 8.1, users may need to employ one or several manual repair methods. Users will not necessarily need technical skills to accomplish this task. However, if you are uncertain of your skills or you are unable to resolve the issue after completing the tasks below, consult a Windows repair technician or use an automated tool.
Method one: System File Checker
System File Checker (SFC) enables users to check their system for corrupt or missing system files. You will need to use Command Prompt. To access System File Checker on Windows 8 or 8.1, follow the instructions below.
- Step one: Tap or use the mouse to click Search
- Step two: Type Command Prompt in the Search box
- Step three: Select Command Prompt, and then click Run as administrator
- Step four: Type password if prompted by Command Prompt to do so or simply click Allow
Whether you run Windows 8 or 8.1 operating system on your computer, System File Checker will begin to find and repair missing or corrupted system files. If, however, you are unable to successfully complete the task via Command Prompt, repeat the steps above. You may also consider help from a professional or simply move to the next manual repair method listed below.
Method two: Perform a Clean BootA Clean Boot will help users determine if error code 0x8007007e in Windows 8.1 is caused by a problem associated with startup programs. Problems may arise when there is conflict among programs that run in the background when users turn on their device. To run a clean boot, follow the steps below:
- Step one: Click the Start button and type msconfig in the search box
- Step two: Click Services tab
- Step three: Click Hide all Microsoft Services box then select Disable All
- Step four: Click Startup tab
- Step five: Select Disable All, then OK
- Step six: Restart the computer then check if you can now update the system
If the Clean Boot is successful, you will be able to successfully update your system without receiving error code 0x8007007e. However, if the error code reappears while you attempt to access updates or web pages, proceed to the next manual repair method below.
Method three: Scan for Malware
Since error code 0x8007007e in Windows 8 or 8.1 can be caused by issues related to malware, it’s important for users to check their system using a powerful antivirus or anti-malware software. If you do not have one on your system, you will need to download such software as soon as possible.
Once you have the software on your PC, run a scan to check if your computer has been infected. If malware is indeed on your device, remove it using the anti-malware tool.
Method four: Run System Restore Tool
Another effective manual repair method relates to System Restore. This tool enables Windows users to restore their computer to an earlier period of time in which the error code was not present. When done properly, it can effectively resolve error code 0x8007007e. Before running this tool, however, be sure you select a time in which all important files and programs are present so as not to lose them.