dxgkrnl.sys Blue Screen Error in Windows

Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:

  • SYSTEM_SERVICE_EXCEPTION .
  • BAD_POOL_HEADER
  • STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
  • STOP 0x0000001E:

KMODE_EXCEPTION_NOT_HANDLED

  • STOP 0x00000050:

PAGE_FAULT_IN_NONPAGED_AREA

To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.

  • Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
  • After that, navigate to the 3D settings section.
  • Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
  • Now click on Apply located at the bottom-right corner of the window to save the changes made.
  • Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.

  • In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
  • After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
  • Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
  • Restart your computer.

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Capture screen with Windows 10
if you were following our articles you are aware that Windows 10 has a build-in-game mode that you can summon by pressing ⊞ WINDOWS + G. But did you know that you can use this to capture and record your screen? Hello and welcome to another great tutorial about how to get the maximum out of your Windows 10, today our topic will be recording your screen using Windows 10 game mode.
  • In order to start recording first, we need to bring game mode by pressing ⊞ WINDOWS + G
  • In the Game Bar overlay screen, look for the “Capture” window.
  • If you don’t see it, click the Widget menu icon on the left. It looks like several lines with bullet points to their left.
  • A drop-down list will appear; click “Capture.” The “Capture” shortcut may also be in the Game Bar toolbar.
  • Look for the “Capture” widget window in the overlay. There are four buttons on the Capture widget (from left to right):
    • Screenshot: Takes a screenshot of the active window.
    • Record last 30 seconds: Creates a recording of the previous 30 seconds.
    • Start recording: Starts recording your active window.
    • Turn on the mic while recording: If this option is enabled, Windows 10 will capture audio from your computer’s microphone and include it in the recording.
  • You’ll notice text underneath the buttons. This is how you’ll know what the active window is, aka what will be recorded. For example, if you’re browsing the web, it will show the title of the open tab.
  • To start recording your screen, you must first decide whether you want to use your mic, which is useful if you’re trying to explain something on the screen.
  • Next, simply click the Start Recording button.
  • The screen recording will begin, and you’ll see a little toolbar appear in the corner of the screen. It will show the running time of the recording, and it also has buttons to stop recording and toggle the microphone.
  • When you’re finished, click the Stop icon to end the recording.
  • From the Capture widget, click “Show All Captures” to see your recording.
  • Your recording will be at the top of the list. Click the folder icon to see all recordings and screenshots in File Explorer.
  • These recordings are stored under your Windows user folder at C:\Users\NAME\Videos\Captures by default.
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How to remove ListenToTheRadioNow from your PC

ListenToTheRadioNow is a Browser Extension that allegedly lets you listen to radio from your browser. However, all this extension does is add links to the popular radio stations on your home page. This extension hijacks your home page and changes your default search provides to MyWay. While running it monitors browsing data from your browser, mining information such as website visits, clicked links, and sometimes even personal information. This information is later used to display targeted ads through your browser. Several anti-virus scanners have marked this extension as a possible Browser Hijackers, and due to its data mining nature, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijacking is a type of unwanted software, commonly a browser add-on or extension, which then causes modifications in the web browser’s settings. Browser hijackers could do more than just modifying homepages. In most cases, browser hijacking is used for earning ad revenue that comes from forced advert clicks and website visits. Even though it may seem naive, all browser hijackers are dangerous and therefore always regarded as security threats. They don’t just ruin your internet browsers, but browser hijackers could also modify the system registry to make your PC susceptible to other malicious programs.

How you can know whether the browser is hijacked?

There are several symptoms of browser hijacking: 1. home-page is changed 2. new bookmarks pointing to porn websites have been added to your bookmarks 3. the default internet search engine and/or the default web browser settings are altered 4. find new toolbars that you did not add 5. unstoppable flurries of popup ads show up on your PC screen 6. webpages load very slowly and often incomplete 7. you have prohibited entry to certain web pages, for example, the site of an anti-malware software firm like SafeBytes.

So how does a browser hijacker infect a PC

A browser hijacker could be installed on your computer or laptop if you visit an infected website, click on an e-mail attachment, or download something from a file-sharing website. They also come from add-on programs, also referred to as browser helper objects (BHO), browser plug-ins or toolbars. Also, some shareware and freeware can put the hijacker inside your computer through “bundling”. A good example of some popular browser hijackers includes Babylon, Anyprotect, Conduit, SweetPage, DefaultTab, Delta Search, and RocketTab, but the names are regularly changing.

Tips on how to get rid of a browser hijacker

Some hijackers can be removed by uninstalling the freeware they were included with or by eliminating any extension you’ve recently added to your computer. However, most hijacking codes are not very easy to eliminate manually, since they go deeper into your operating system. Furthermore, manual removal expects you to perform several time-consuming and tricky actions that are hard to do for new computer users. Professionals always recommend users to get rid of any malicious software including browser hijacker with an automatic malware removal tool, which is simpler, safer, and faster than the manual removal technique. One of the top tools for correcting browser hijacker malware is SafeBytes Anti-Malware. It can help you eliminate any pre-existing malicious software in your computer and provides you real-time monitoring and protection from the latest internet threats. Employ a PC optimizer along with your anti-malware software to correct various registry problems, remove computer vulnerabilities, and improve your computer overall performance.

Help! Malware Preventing Antivirus Installation And Access To The Internet

All malware is bad, but certain kinds of malware do a lot more damage to your computer than others. Some malware sits in between the computer and the net connection and blocks some or all internet sites that you want to check out. It will also prevent you from installing anything on your system, especially anti-virus applications. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download and install the Safebytes Anti-Malware program on your computer. Do as instructed below to get rid of the malware by alternate methods.

Install the anti-malware in Safe Mode

Safe Mode is actually a special, basic version of Windows in which just minimal services are loaded to counteract viruses and other troublesome programs from loading. In the event, the malicious software is set to load automatically when the computer boots, switching to this mode may well prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard just before the Windows logo screen comes up; Or right after normal Windows boot up, run MSConfig, check Safe Boot under Boot tab, and click Apply. Once you’re in Safe Mode, you can attempt to download and install your antivirus software application without the hindrance of the virus. After installation, run the malware scanner to get rid of most standard infections.

Download the security program using an alternate web browser

Some malware mainly targets particular browsers. If this sounds like your case, use another web browser as it could circumvent the virus. If you appear to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in security features, such as Firefox or Chrome, to download your preferred anti-malware program – Safebytes.

Install and run anti-virus from the Thumb drive

Another solution is to store and operate an anti-malware program entirely from a Pen drive. Do these simple steps to clear up your affected PC using a portable antivirus. 1) Download the anti-malware on a virus-free PC. 2) Insert the USB drive onto the same system. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format. 4) Choose the drive letter of the pen drive as the place when the wizard asks you where you would like to install the antivirus. Follow the instructions on the computer screen to complete the installation process. 5) Unplug the pen drive. You may now utilize this portable anti-virus on the affected computer. 6) Double-click the EXE file to open the Safebytes software right from the pen drive. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

Protect Your PC and Privacy With SafeBytes Anti-Malware

To help protect your laptop or computer from many different internet-based threats, it’s important to install an anti-malware program on your laptop. However, with so many antimalware companies in the marketplace, nowadays it is hard to decide which one you should buy for your laptop. Some of them are great and some are scamware applications that pretend as genuine anti-malware software waiting to wreak havoc on your computer. While looking for an anti-malware tool, choose one that offers dependable, efficient, and complete protection against all known computer viruses and malware. On the list of recommended software by industry analysts is SafeBytes Anti-Malware, a popular security application for Windows computers. SafeBytes anti-malware is really a powerful, highly effective protection software made to assist users of all levels of computer literacy in finding and removing harmful threats from their computer. Through its cutting-edge technology, this software protects your computer against infections caused by different kinds of malware and similar threats, including spyware, adware, viruses, worms, trojans, keyloggers, ransomware, and potentially unwanted program (PUPs). SafeBytes anti-malware provides a myriad of advanced features that sets it apart from all others. Below are some of the great features included in the tool. Robust Anti-malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application can find and get rid of many obstinate malware threats like browser hijackers, PUPs, and ransomware that other common antivirus applications will miss. Live Protection: SafeBytes provides complete and real-time security for your computer. This software will continuously keep track of your computer for suspicious activity and updates itself continuously to keep current with the latest threats. Web Filtering: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your safety when browsing the web. Faster Scanning: SafeBytes Anti-Malware possesses a multi-thread scan algorithm that works up to five times faster than any other antivirus software. Lightweight Application: SafeBytes gives you complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. 24/7 Live Expert Support: You will get 24/7 technical support to promptly resolve any issue with your security application. SafeBytes can keep your PC safe from most advanced malware threats automatically, thus keeping your online experience secure and safe. Malware issues can become a thing of the past when you put this application to use. If you want sophisticated forms of protection features & threat detections, buying SafeBytes Anti-Malware will be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use malware removal software and like to get rid of ListenToTheRadioNow manually, you might accomplish this by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser plug-ins, you could remove it by visiting the browser’s Add-on/Extension manager. You will likely also want to reset your web browser. Finally, check your hard drive for all of the following and clean your Windows registry manually to get rid of leftover application entries after uninstalls. Please keep in mind that only experienced users should attempt to manually edit the system files because removing any single critical registry entry results in a serious problem or even a system crash. In addition, certain malware is capable of replicating or preventing removal. It is highly recommended that you carry out the removal process in Safe Mode.
Files: %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\mlpfmcjpkbijcpegdbkplcddgacjlgpf %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\mlpfmcjpkbijcpegdbkplcddgacjlgpf %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\mlpfmcjpkbijcpegdbkplcddgacjlgpf %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\nhpggpakfcgbidnmlheodkbccemlenag %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\nhpggpakfcgbidnmlheodkbccemlenag %USERPROFILE%\AppData\Local\Google Registry: HKEY_LOCAL_MACHINE\Software\ListenToTheRadioNow\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller ListenToTheRadioNow
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Windows 11 23H2 Update Details Revealed

Loving Windows 11 so far? We sure are. Microsoft has clearly decided to take its OS to the next level and keeps showing it through every update. It makes you wonder what’s next - and today, you’ll find out!

Tons of new features have been leaked, and we can probably expect them with the 23H2 update. Here’s everything you need to know so far.

What’s Windows 11 23H2 bringing?

Windows 11
Credit: Windows on Unsplash

There are plenty of new features already confirmed for Windows 11. The only issue is we don’t know for sure if they’re coming with the 23H2 update or separately, at a different time. Whatever the case, a lot of them are pretty exciting.

Here’s an overview of what we might be getting this fall.

  • Windows Copilot. Microsoft wants to add this AI-powered feature based on chatbots like Bing Chat and ChatGPT to assist users with all kinds of actions and tasks on the platform. As part of this development, the integration of first- and third-party plugins and the Bing Chat AI will be enhanced. This is a pretty amazing addition to look forward to, if you ask us.
  • Dynamic Lighting. RGB lovers will rejoice upon this one! Dynamic Lighting will allow you to control your RGB-powered components directly through the Windows Settings, allowing smooth integration of your favorite peripherals with your OS. No need for third-party software anymore!
  • Taskbar enhancements. Microsoft has announced some neat improvements to the Windows 11 taskbar. For one, we’ll be able to hide the Time and Date now, which is extremely useful for focus, but also for clean screenshots. Another change is the ability to shut down programs directly from the Taskbar, without having to run the Task Manager.
  • Expanding native support for archive formats 7-zip, rar, gz and others on the libarchive open-source projects.
  • Microsoft Store AI features. The theme of AI power is clearly being taken up a notch, because the Microsoft Store seems to be getting several awesome features in this regard. One of them is AI hub, which “curate the best AI experiences built by the developer community and Microsoft” (Windows Developer Blog). We’re not sure what that means exactly, but we sure can’t wait to see.

Another is AI-generated keywords, designed to improve the discoverability of apps you’re searching for. Moreover, the AI-generated review summary is designed to give us a simpler experience looking at reviews. Huge numbers of reviews will be compiled into a summary that’s easy to scan and lets us discover new content faster.

  • Other Microsoft Store improvements. Business owners will be happy to hear that Microsoft Store ads will now reach 150+ regions worldwide, significantly increasing the audiences they can target. Furthermore, there will be enhancements to the Backup and Restore functionality to give users a more seamless experience in case they switch devices. 
  • File Explorer changes. Rumor has it that Microsoft is working on a Gallery to be embedded within the File Explorer. The addition of a Recommended section might be on the horizon as well. 
  • Widget Panel update. The introduction of the Widget Panel in itself was exciting for many. As a next step in the development of this feature, Microsoft is planning to make it possible to pin widgets to the desktop. 
  • Presence sensor. You might actually already have this one, as it was rolled out as part of Moment 3 for compatible devices. With the Presence sensing app, found in the Privacy settings, you can decide which (if any) apps use APIs to detect the state of your activity on Windows. This can significantly enhance privacy and security, as you can have apps containing sensitive data lock automatically when unattended. If you’re a laptop user, it can also be beneficial to your battery life.
  • Bluetooth LE. Microsoft is adding support for Bluetooth Low Energy, a functionality that allows reduced battery consumption when devices are connected.
  • Adding more languages to the Live Captions feature. This specification is only as powerful as the languages it supports. Microsoft is reportedly working on expanding the list with 10 more languages.

Summary

We’ve got some interesting stuff to look forward to with the next major Windows 11 update. And these are just the things the Internet’s actually heard of, so who knows what else Microsoft might be planning? It remains to be seen, hopefully just a few months from now. 23H2 has been released on October 31st.

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Calculator is not working in Windows
As you know, one of the basic apps in the Windows 10 operating system is the calculator and it can even be extended to a scientific calculator which makes it really useful for users. However, there are instances when you might encounter some issues while using this app. One of the issues about the Calculator app that’s been reported recently is that the Calculator app is not working. If you encounter the same problem, then you’ve come to the right place as this post will guide you on what you can do to fix the problem. Based on the reports, users claimed that the issue with the Calculator app occurred right after they’ve installed a feature update, while other users claimed that the Calculator app never really worked on their computers and there are also cases where the app opens but it either freezes or crashes. According to researchers, the main causes of the problem include a feature update that could’ve altered the settings. It could also be due to problems with the login account or corrupted and missing files, or the problem could also with the calculate app itself. To resolve this problem, here are some suggestions you can follow.

Option 1 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the reason why the calculator app is not working properly. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your computer.

Option 2 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” that could help in fixing the Calculator app.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism (.)exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Try logging into your computer using a different User Account

You might want to try logging into a different User Account since it is possible that the issue could have something to do with your log-in account. Thus, you can isolate this possibility by logging into a different user account. If you don’t have any other user account, simply create a new one by clicking on the Start icon and then go to Settings > Account > Family & other users. From there, go to the Other user's section and click on the Add someone else to this PC option, and then inputs all the needed information and restarts your computer. Once your computer has restarted, log into your computer using the newly created user account.

Option 4 – Try to reset or reinstall the Calculator app

If the first three given options didn’t work, you might want to reset or reinstall the Calculator app. To do that, follow these steps:
  • Click on the Start button and go to Settings > Apps > Apps and features.
  • Next, look for the Calculator app from the app list and click on it to see its other options.
  • After that, select the Advanced options and go to the Reset section and then click on the Reset button to reset the Calculator app.
Note: You also have the option to reinstall the Calculator app. All you have the option to visit Microsoft Store and from there, uninstall the Calculator app.
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Could not configure one or more components
If you are trying to install or upgrade your Windows 10 computer but suddenly encountered an error message saying, “Windows Could not configure one or more system components”, read on as this post will show you how you can fix the problem. You are not alone in experiencing this problem as other users also reported having the same scenario. Some of them reported getting the following error message:
“Windows could not configure one or more system components. To install Windows restart the computer with error code 0xc1900101-0x30018.”
When you check on the Windows 10 rollback log, you will see a part with the “iisetup.exe” that’s related to the abort. Usually, the upgrade process completes over 50% and gets stuck and then rolls back later on and generates the error logs. This kind of error, in most cases, appears during the upgrade of Windows 10 and is related to the Internet Information Services or IIS in Windows 10. For some unknown reason, it restricts the installation or the upgrade which causes the error to appear. To fix the “Windows could not configure one or more system components” error, you can try to remove the IIS from the Windows Features or rename the “inetsrv” folder. You could also move all the folders related to IIS to another drive. For more details, refer to the options provided below.

Option 1 – Try to remove the IIS from Windows Features

The IIS is installed from the Windows Features and you can find it at Control Panel > Programs. From there, uncheck the checkbox for the Internet Information Services. Once done, click on the OK button to save the changes. Note that this process will get rid of all the related programs, services, and folders from Windows 10. So if you want to, you can just install them later on or use an offline installer from the official site of Microsoft.

Option 2 – Try renaming the inetsrv folder

The next option you can check out to resolve the problem is to rename the “inetsrv” folder. If you have uninstalled IIS from the Windows Features, this should remove the folders as well, however, it didn’t remove the folder then you have to delete the folders that are related to the IIS by following these steps:
  • First, you have to boot into the Advanced Recovery Mode and from there, open Command Prompt.
  • Next, execute this command to rename the folder from this location, C:Windowssystem32inetsrv: rename C:/Windows/system32/inetsrv/inetsrv.old
  • Once done, boot into your computer normally and try to upgrade Windows 10 again, and check if the problem is fixed or not.

Option 3 – Try to move the folders related to IIS to a different drive

  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, look for the Application Host Helper Service from the list of services and stop it.
  • Once done, take ownership of the “WinSxS” folder and then move the *windows-iis*.*” folders to another drive. You can just search using the “*windows-iis*.*” keyword in the Start Search.
  • Next, tap the Ctrl + X keys and paste the folders to another drive.
  • After that, start the update process for Windows 10 again.
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Fix DLL is not designed to run on Windows
As you know, DLL files in the Windows environment contain all the code needed by programs in order to properly function. And like with most other software, the functions in the DLL file have to be compatible with Windows especially if they are using any built-in service. So if you encounter an error that says, “DLL is either not designed to run on Windows or it contains an error”, when you try to launch a program, then this could be due to a compatibility issue. To fix this error, read on as this post will walk you through doing that. Based on the reports of users who encountered this error, the error pointed to a DLL file that was either designed to run on a different version of Windows. It is also possible that the DLL file itself is the problem. Here’s the complete error message:
“Bad Image – DLL file is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.”
According to security experts, the DLL files that are known to trigger this kind of error message are msvcr100.dll, msvcr110.dll, msvcp140.dll, lmirfsclientnp.dll, and so on. To fix this problem, you can try to update or reinstall the program that’s throwing the error to its latest version. You could also ask the vendor for the latest version of the DLL as well as run a System File Checker scan.

Option 1 – Try to update or reinstall the program to its latest version

The first thing you can do to fix the problem is to update or reinstall the program that’s throwing the error. It is possible that the version of DLL might be using a system call that is deprecated. So if you had updated your Windows 10 computer recently, you might want to check for an update of the software or you could also try to reinstall its latest version.

Option 2 – Try asking the vendor for the latest version of the DLL

The next thing you can do to fix the error is to ask for the latest version of DLL from the vendor. There are times when the software uses an open-source version of DLL so it is better if you ask the vendor if there is a DLL file that has to be updated. If there is, then you need to make sure to register the DLL once you have it.

Option 3 – Try to re-register the problematic DLL file

You can also try to re-register the DLL to resolve the problem. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 4 – Try to replace the DLL file from a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Run System File Checker scan

If reinstalling the program didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your computer.

Option 6 – Troubleshoot the isDone.dll error in a Clean Boot State

You can also troubleshoot the “DLL is either not designed to run on Windows or it contains an error” in a Clean Boot state. It could be that there are some third-party applications in your computer that are preventing the application from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the application again.

Option 7 – Try scanning your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “DLL is either not designed to run on Windows or it contains an error”. Thus, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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How to start Windows 10 in safe mode
Booting Windows 10 in safe mode can solve many issues with your computer since Windows will boot just in its basic core and you can safely maintain it, find a solution for issues, etc. Before, entering safe mode was easy and pretty straightforward, during Windows evolution, entering safe mode was somewhat complicated and not being made so directly like once it was but do not worry. Starting Windows in safe mode today is even maybe easier than it was before, it is just not so obvious as it once was. In this article, we will go through several ways how you can boot up Windows in safe mode in order to solve whatever issue is troubling you.
  1. Start safe mode from settings

    Open Settings by pressing the ⊞ WINDOWS + I or by just clicking on the Start button and clicking Settings. Go to Update & Security, then Recovery. In Advanced startup, click Restart now. Once your PC reboots, click Troubleshoot, then Advanced options. Select Startup Settings then Restart.
  2. Go to safe screen from Sign-in screen

    Click the Shift on your keyboard while clicking on the Power button on the bottom right corner of the screen. Once your PC restarts, click on Troubleshoot, then Advanced options. Select Startup Settings then Restart. After the reboot, select or the F4 on your keyboard to run in Safe Mode. If you choose to use Safe Mode with Networking, select or F5.
  3. Start Windows recovery Environment

    Go to the Windows Recovery Environment by doing the following steps: Press on the power button to turn off your device. Press on the button again to turn it on. Once Windows starts, press the power button again for 10 seconds to turn it off. Then press it on again. Upon the reboot, hold on to the power button for 10 seconds to turn it off, then turn it on again. Because you've repeatedly turned on and off your PC, you will be redirected to Windows Recovery Environment. On the pop-up window, click on Troubleshoot, then Advanced options. Select Startup Settings, then Restart. After the reboot, select or the F4 on your keyboard to run in Safe Mode. If you choose to use Safe Mode with Networking, select or F5.
  4. Hold SHIFT while pressing RESTART on the start menu

    On the Windows 10 sign-in screen, hold on the SHIFT on your keyboard. While pressing on the key, click on the Power button, then choose Restart on the pop-up menu. Once your PC restarts, click on Troubleshoot, then Advanced options. Select Startup Settings then Restart. After the reboot, select or the F4 on your keyboard to run in Safe Mode. If you choose to use Safe Mode with Networking, select or F5
  5. Boot from installation media and choose it in the command prompt

    Create a Windows 10 bootable installation media on any external storage media. Once you do this step, wait for the installation to load. Select your preferred language and click on Next. Click on Repair your computer at the bottom left of the menu. Click on Troubleshoot, then Advanced options. Select Command Prompt - Use the Command Prompt for advanced troubleshooting options. Type in the following command on the prompt: bcdedit /set {default} safeboot minimal Hit Enter and wait for it to tell you that "The operation completed successfully". Exit Command Prompt and click on Continue.
  6. Use system configuration tool

    In the Search bar, type in msconfig. Select the Boot tab and under the Boot options, put a check beside Safe boot. Click OK. Reboot PC
  7. Press SHIFT + F8

    Press SHIFT + F8 when turning on Windows. This redirects you to Advanced Boot Options Window, then choose to run Windows on Safe Mode
There you have it, 7 different ways to enter safe mode in Windows 10, we hope that any of these tips proved helpful and that you managed to enter the safe mode and fix your Windows issues.
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Fix update failed to install error 0xca00a000
This post will show you how to fix the Windows update error 0xca00a000 which you can encounter during the installation of Windows updates. Here’s the full error message of this Windows Update error:
“Updates failed There were problems installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: 2018-07 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4345421) – Error 0xca00a000”
This kind of Windows Update error pops up when Windows has missed installing one of the cumulative updates needed or when there is some problem with the driver that won’t let the installation of the updates push through. There are also instances when the system files are modified with incorrect permission that may result in the Windows update error 0xca00a000. Thus, you need to fix the trusted installer permission as well as resolve the issue with the driver. To do these things, you need to follow the options laid out below.

Option 1 – Run the Windows Module Installer

The Windows Module Installer is a built-in service in the Windows operating system that could help you resolve the Windows update error 0xca00a000. You need to make sure that this service is Started and that its Startup type is set to Automatic – you can do this via Services Manager or by executing the command given below in an elevated Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “command prompt” in the field and hit Enter to open Command Prompt.
  • And in the elevated Command Prompt type in the following command and hit Enter:
SC config trustedinstaller start=auto
  • After executing the command successfully, you should see the “[SC] ChangeServiceConfig SUCCESS” message on the Command Prompt window.

Option 2 – Try manually installing the updates

As mentioned, the error might be because Windows missed installing a particular update which is why you are not able to proceed with the current update. So to resolve the issue, you need to install the update that wasn’t installed by downloading it from the Microsoft Update Catalog website. You also have to make sure that you didn’t turn off the Windows update or have it delayed.

Option 3 – Delete the files from the Software Distribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.
  • Now Open Settings and check for Windows Updates. Windows 10 should begin the download right away.

Option 4 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 5 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows update error 0xca00a000. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0xca00a000. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
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How to Fix Windows 10 Update Error Code 80004002

Error Code 80004002 - What is it?

Error code 80004002 will be encountered when there are absent registry keys. These missing registry keys will hinder an update process when initiated. However, this error code can be averted once the user makes a reinstall of the Windows Update Client. The steps will be highlighted throughout the article.

Solution

Restoro box imageError Causes

Error code 80004002 might occur for various valid reasons. In cases of installing programs, a user might mistakenly install a new program over another, that was not properly (completely) uninstalled. This could cause a stack-up of registry keys and error messages. Additionally, error code 80004002 might be a consequence of malware, viruses, and adware.

Further Information and Manual Repair

If left unchecked, error code 80004002 could amount to system freezes and crashes, slow computer performance, error codes upon installation, and even blue screen errors. To fix this error code, you might want to attempt one or all the methods below. This is due to the fact that the problem might stem from various reasons.

Method 1: Safe Mode

Ensure to boot your computer in safe mode. This is to ensure that you are properly able to troubleshoot Windows update error code 80004002. To load your computer in safe mode, turn on the computer, press F8 before it fully loads to the ‘sign in’ screen.

Method 2: Update Outdated Drivers

One of the many reasons why you’ll encounter error code 80004002 is in light of the fact that your drivers might have been outdated. To check if your driver is outdated, Right click on the Start menu, select the Device Manager option. From there, you’ll be able to tell which device(s) is corrupted and needs updating.

Method 3: Reinstall Windows Update Client

To perform this process, follow the steps below:
  1. Locate “My Computer” or “This PC” on your device.
  2. Select the “Properties” option.
  3. Under the System option, determine whether your System type is 64-bit or 32-bit version of Windows.
  4. Use the links below to install the Windows Update client:

Click for 32-bit Operating System

Click for 64-bit Operating System

  1. After installation, search for Windows Update from the Search option.
  2. Select the Check for Updates option.
  3. Once any updates are found, hit Install Updates.

Method 4: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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How to Fix Windows 10 Error 0x80240016

Error Code 0x80240016 - What is it?

Error Code 0x80240016 is an error that appears when the Windows Update tool is unable to complete its operation. While it most commonly occurs in Windows 10, versions of this error are also present in past Windows systems, as well. The steps to resolve the error are the same for each of these systems. Common symptoms include:
  • Inability to complete the Windows Update process
  • Sluggishness or freezing
  • Crashing of your programs
  • The message that states “IMAP_LOGINFAILURE”
There are a number of different issues that can cause Error Code 0x80240016, so it is important to follow the steps below to address each of them in turn. While basic users can implement several of the methods, some of the methods may require advanced skills or knowledge. If needed, always get in touch with a qualified Windows repair professional to assist you in the process of error resolution.

Solution

Restoro box imageError Causes

Error Code 0x80240016 happens when the system believes that another installation is already occurring on your device while the Windows Update tool is attempting to run the installation of its own updates. While there may not always be an actual installation going on that prohibits Windows Update from running, several programs can leave traces of background activity that prevent Windows from proceeding as necessary.

Malicious software can also cause your system to believe that files are in use, so several of the methods to fix the error can address this particular set of issues.

Further Information and Manual Repair

There are a number of different background issues that can cause Error Code 0x80240016 to appear on your machine. Follow the steps below to address each aspect of the error code, making sure to restart your computer after each attempt. If you have difficulty in completing these steps, contact a qualified technician to assist you.

Here are the top methods to resolve Error Code 0x80240016:

Method One:  Use the Troubleshooting Tool in Windows Update

The first step to addressing Error Code 0x80240016 is to open up the Windows Update tool and click on the option to run the Troubleshooting Wizard. This can identify many of the issues associated with the error. If this tool makes any changes, make sure to restart your computer after it finishes.

Method Two:  Run the Registry Repair Tool

The registry repair tool can be a great resource for Error Code 0x80240016. Use it to run a scan on all of your registry entries and to repair any that may be extraneous, faulty, or missing. This step may take some time, so be prepared to wait a while for it to finish. Always restart your computer after running the registry repair tool so that any necessary changes can fully take effect and be recognized by your device.

Method Three:  Scan Your Computer for Malicious Software

Use the Microsoft Security Essentials tool to perform a scan of your computer to see if any malicious software has changed or corrupted your system files. Once all the files had been scanned and problems have been addressed, you can restart your computer to see if the error has been successfully resolved. You can also download a powerful automated tool to rectify Windows 10 error code 0x80240016.

Method Four:  Update Your Drivers and Perform Updates for Your Software and Operating System

Another method that can help to address Error Code 0x80240016 is to open up your driver settings from the control panel and scan to see if any updates are needed. If there are updates waiting to be installed, go ahead and perform those updates first, then restart your computer.

Next, check your Windows Update tool to see if there are any program or system updates that need to be performed. Allowing updates to stack up can cause a number of errors on your system, so it is important to keep your updates in check. Restart your computer after you finish this process.

Method Five:  Backup Your Files, Then Reinstall Your Operating System Version

If none of the above methods have completely fixed the problem, you may need to reinstall your operating system. Before doing so, make sure that you have a backup copy of any important programs and files so that you don’t lose anything during the fresh installation.

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