DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome

If you have just installed the latest Cumulative Update on your Windows 10 computer and you find that since then, the Windows 10 Start Search is not displaying any results when you try to use it to search for something in your computer, then this post might help as it will give you some suggestions to fix the problem. This problem might be caused by some bugs brought in by the new cumulative update you’ve installed. It is also possible that Cortana is having some issues or that the Windows Search service hasn’t been initialized. Whatever the cause is, here are some suggestions you need to follow to fix this issue. You can try running the Search and Indexing troubleshooter or configure the

1. Run Search and Indexing Troubleshooter
2. Configure the Windows Firewall
3. Reinstall Cortana.

Option 1 – Try to run the Search and Indexing troubleshooter

The first thing you can do is to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Option 2 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.

• Tap the Ctrl + Alt + Del keys to open the Security options window.
• From there, look for the Task Manager in the given list and open it.
• Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
• After that, the Cortana process will restart by itself and re-initialize.

Option 3 – Try resetting Cortana

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 4 – Try to configure the Windows Firewall

• Tap the Win + Fn + Shift (Pause) keys to open Control Panel.
• From there, open the Windows Defender Firewall applet and click on the Advanced Settings to open the Windows Firewall with the Advanced Security panel.
• Next, click on the Outbound Rules section and look for Cortana and then double click on it to open its Properties.
• After that, make sure that the “Allow the connection” is selected although this is the default working setting.

Option 5 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Taskbar and select the Task Manager.
• Next, select File menu > Run new task and type “Powershell” in the field and then select the “Create this task with administrative privileges” option.
• Click on OK to open the PowerShell console.
• After that, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if the Windows Start Search is now working.

Error 0x800CCC90 - What is it?

Error 0x800CCC90 is a typical Outlook error. This error indicates that Outlook has failed to connect to the mail server that handles and manages the incoming and outgoing emails. The error message is displayed in the following format:

“There was a problem logging onto your mail server. Your User Name was rejected.”

This error limits your ability to send and receive emails on Outlook. If you largely communicate at the workplace using your Outlook account, this error may slow down your work productivity and performance dramatically. Therefore it is advisable to fix it immediately.

Solution

Error Causes

The error 0x800CCC90 is triggered several reasons including but not limited to:

• Authentication issues
• Failure of POP 3 Server
• PST File Corruption
• Registry issues- Invalid Entries
• Viral infection

Further Information and Manual Repair

To resolve error 0x800CCC90, try the methods given below:

Method 1 - Adjust the Authentication Settings

To resolve the error 0x800CCC90, adjust the authentication settings. Here’s what you need to do:

• First, go to the ‘Tools’ tab and select the ‘Accounts’ option.
• Once you select the account option, an internet accounts box will appear on the computer screen.
• Simply double click on the account property box after that go to the server tab and click on it.
• Check the box that says ‘My Server Requires Authentication’.
• Click on apply to accept changes tab to save changes and close the window.
• To activate changes made, restart Outlook and then try sending emails again.

Method 2 - Download a PST Repair Tool

If the error is triggered by PST file corruption, then the best way to resolve it is to download the PST repair tool. Download the PST repair tool from a trusted website. Run it on your system to fix PST file issues and resolve error 0x800CCC90.

Method 3 - Scan for Viruses

Another way to resolve this error is to scan for viruses. Viruses usually enter computer systems through phishing emails or while downloading attachments. You may not know this but viruses may be affecting your PC. Due to viruses, errors like error 0x800CCC90 can also be triggered. Therefore install an antivirus to scan and remove errors on your PC.

Method 4 - Clean the Registry and Remove Invalid Entries

Due to poor PC maintenance, misconfigured and invalid registry entries may be stored in the registry. Such entries may lead to Outlook errors too. Thus to resolve you must clean the registry and remove these entries right away. Download a registry cleaner to fix the error. Whether the error is triggered by viral infection or registry issues, it is recommended you download only Restoro. This is the one-stop solution to resolve all PC related errors. This software is deployed with 6 scanners including a registry cleaner, an antivirus, and a system optimizer. It is user-friendly and has simple navigation. It is compatible with all Windows versions. In just a few clicks this software resolves practically all types of PC-related errors including error 0x800CCC90. Click here to download Restoro today!

Microsoft has implemented a number of small features in Windows 10 to enhance user productivity. These features make a difference in the overall experience and productivity of users. However, there are times that instead of helping users, these small feature causes some issues instead which causes the computer to function in an unusual way. One of the issues caused by these features is where the Mouse automatically scrolls up or down even without any user intervention. This can get really annoying especially when you’re doing an important task on your computer. So if this bug takes place repeatedly, it can make your computer unusable. If you are currently facing this problem, worry not for this post will guide you on what to do to fix the mouse auto-scrolling issue in your Windows 10 computer. Use the options provided below to fix the mouse auto-scrolling issue.

Option 1 – Try to toggle the appropriate Mouse 10 setting

• Tap the Win + I keys to open the Settings app.
• After that, navigate to Devices > Mouse.
• From there, toggle the “Scroll inactive windows when I hover over them” setting to off.
• Now restart your computer and see if the issue is resolved.

Option 2 – Try to uninstall the installed Windows Updates recently

The mouse issue might have something to do with a recent update you have installed on your computer. It is possible that there are some recently installed updates that have messed up some settings in your computer. Thus, you can try to uninstall this recent Windows Update to try and fix the problem. Not that the best way to do this is in Safe Mode.

• Boot your computer into Safe Mode first.
• Once your computer has restarted, tap the Win + I keys to open the Settings app.
• Next, click on Update and Security, and from the left side menu column, select Windows Update.
• After that, select the “View installed update history” option on the right-side column.
• Then click on Uninstall Updates. This will open a window where you’ll see the list of all the installed updates on your computer.
• Select the update you want to uninstall and click on the Uninstall button located in the lower-right corner of the window.

Option 3 – Try to run System Restore

You might have made some adjustments in your computer’s settings that caused the issue with the mouse. You can undo those changes using System Restore.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and then check if your mouse is now back to its normal state.

If you have been stuck on allocating disk space on steam you know how annoying this error could be. Here you are, with your new game eager to play it and relax a little and all of the sudden steam gets stuck on allocating disc space. Luckily this error is fixable, follow provided guide to fix the error and continue with installing the game.

1. Restart computer

   An old age solution of turning it off and turning it back on but in this case, it works 90% of the time.

2. Run Steam as administrator

   Allocating disk space when done by a third-party application can be a task that requires privileges higher than the normal user. Find the steam executable file in the installation folder, right-click on it and run it as an administrator

3. Clear Steam cache

   Launch Steam in admin mode. Once in the client, click on Steam at the top left corner of the screen. From the drop-down box, click on Settings. Once in the Settings, navigate to the Downloads tab. Click the Clear Download Cache option. Click OK on the prompt to confirm your action. Wait for the process to complete. When done, save changes and exit the client.

4. Change download server

   Launch Steam client in admin mode. Once in the client, click on Steam at the top left corner of the screen. From the drop-down box, click on Settings. Once in the Settings, navigate to the Downloads tab. Click the drop-down menu under the Download Region. Choose a different server to download from. Exit the Steam client.

5. Refresh installation files

   • Kill a Steam process in Task Manager.
   • Navigate to your Steam folder
   • Inside the Steam folder, select everything except the steamapps folder and the Steam.exe executable file.
   • Tap the Delete key on your keyboard.

6. Turn off firewall

   Firewall can prevent steam and cut access to system operations, disable firewall to fix this issue.

7. Stop overclocking

   If you have overclocked your PC, you can simply reverse the change. The steps you will need to take depends on the overclocking software. Launch the software and look for the option to stop the overclocking. Once done, restart your computer, rerun the game installation.

Windows update issue may come up when the configuration for windows update service is not properly configured or this error can also come up when there is corrupt windows installation. Before trying any of the given solutions to this error try first to clean boot your Windows and turn off any 3rd party utility application. If this method fails move to the provided solutions.

1. Change startup type of UOS service to automatic

   UOS or The Update Orchestrator Service is essential for proper Windows updates. If this service is by any means turned on manual it could be the reason for error since it can create incompatibility between OS modules, if this is the case, setting it to automatic will solve the issue. Press CTRL + SHIFT + ESC on your keyboard to bring the task manager up and click on the services tab. In the services find orchestrator service, right-click on it, and from the list of startup types choose automatic. Click on APPLY and reboot your computer.

2. Try to fix it in the command prompt

   If the above method failed, try fixing the issue via command prompt. Press ⊞ WINDOWS + X to bring up the secret menu and start command prompt (administrator) In the command prompt write these lines one after another as they are finished: net stop bits net stop wuauserv net stop appidsvc net stop cryptsvc Ren %systemroot%SoftwareDistribution SoftwareDistribution.bak Ren %systemroot%system32catroot2 catroot2.bak Net Start bits Net Start wuauserv Net Start appidsvc Net Start cryptsvc After all this, reboot your system and check if updates are working properly.

3. Try to fix it via registry editor

   Press ⊞ WINDOWS + R to bring run and type in it RegEdit, press ENTER find Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsoSvc in the right part, find key START and change its value to 2 Reboot your system

4. Try with a new user account

   If by any chance user account data is corrupted this may be the reason why we have this error. Create a new administrator user account Shut down your computer Turn in back ON and log in with the new account

5. Perform SFC scan

   Press ⊞ WINDOWS + X and choose command prompt (administrator) type in: sfc /scannow This may take a while, sit back, let it finish, and try again windows update

That is all considering this particular error, we certainly hope that you have managed to fix it using any of provided solutions!

If you receive an error message saying, “Windows Update cannot currently check for updates because updates on this computer are controlled”, while trying to change the Windows Update preferences or manually update, then read on as this post will guide you in fixing it. You can mostly encounter this error in managed systems where an Administrator controls the permission on the operating system. The reason why you are not able to modify the Windows Update preferences or manually update your system is that a group policy prevents you from doing so and that the only user who can do these things is none other than the administrator of the system. Troubleshooting this kind of problem is the same as when you troubleshoot an error message that says, “Some settings are managed by your organization”. In such cases, you need to check both the Windows Update Group Policy and Registry settings. If you’re just a standard user, you have to contact your system administrator regarding this issue and if you are the administrator, you can make adjustments to the system settings via the Registry Editor and the Group Policy Editor. Refer to the instructions given below for detailed instructions.

Option 1 – via the Registry Editor

If you are using the Home edition of Windows 10 and you want to change the policy for non-admin users on your local computer, then you can use the Registry Editor for that. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to the following registry key:

HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindows

• From there, look for the key named “WindowsUpdate” in the Windows folder and if it does not exist, you can just right-click on the Windows folder and select New > Key.
• Now name the new key “WindowsUpdate” and create a new sub-key under the newly created key and input “AU” as its name.
• Keep AU selected and then right-click anywhere in the right pane and select New > DWORD (32-bit) Value.
• Then name the Value as “AUOptions” and right-click on AUOptions and select Modify.
• Next, change the value of the Value data to “5” and click OK to save the changes made to the settings. Note that the Value Data of 5 refers to the policy to allow the local admin to choose the setting.
• Now restart your computer once you’re done and check if non-admin users can now modify the Windows Update settings or update Windows.

Option 2 – via Group Policy Editor

• Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” and hit Enter to open the Group Policy Editor.
• Next, navigate to this folder: Computer Configuration > Administrative Templates > Windows Components > Windows Update.
• Now look for the “Configure Automatic Updates” policy on the right pane and double click on it to open its Properties.
• After that, shift the Radio button to “Enabled” and from the drop-down menu for Configure automatic updating, select option 5: Allow local admin to choose the setting.
• Then click on Apply and OK to save the changes made to the settings.
• Restart your computer and check if the problem’s fixed or not.

Creating a System Restore point is definitely a must especially when you are about to make some changes to your computer. This will help make sure that the system settings and files can go back to an earlier point, should something go wrong, without affecting any personal files. However, there are cases when creating a System Restore Point does not go smoothly and you encounter an error that says, “The shadow copy provider had an unexpected error while trying to process the specified operation ( ox8004230F )”. Aside from creating System Restore Point, you can also encounter this error when you create a system image or backup. According to reports, this error pops up when the required services are not running or not properly responding. And to fix it, there are several recommendations that will be provided in this post to fix the Error 0x8004230F when creating System Restore point in Windows 10. You can try to check the Volume Shadow Copy Services status or run the VSSADMIN tool. You could also check the status of the Microsoft Software Shadow Copy Provider Service or create System Restore Point in a Clean Boot State. For more details, refer to the provided options below.

Option 1 – Try checking the status of the Volume Shadow Copy Service

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• From the list of services, look for the Volume Shadow Copy service and double-click on it.
• After that, this will open the Properties where you have to make sure that the Startup type is set to Automatic (Delayed Start) and then click on the Start button underneath it.
• Once done, click on Apply and then OK to save the changes made.
• Now try creating a System Restore Point again and see if the error is already fixed or not.

Option 2 – Try to run the VSSADMIN tool

In case you don’t know, the shadow copy provider is sensitive and some other backup, disk cloning, etc. can make it malfunction. To fix this, you can run the VSSADMIN tool by following these steps:

• Tap the Win + R keys to open the Run dialog box and type “cmd” and hit Enter to open Command Prompt.
• Next, execute this command to check if you have other third party VSS admin providers: vssadmin list providers
• After that, if it finds any, you need to disable them but if it does not find anything, then proceed.

Option 3 – Try to check the Microsoft Software Shadow Copy Provider Service status

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• From the list of services, look for the Microsoft Software Shadow Copy Provider Service and double click on it.
• After that, this will open the Properties where you have to make sure that the Startup type is set to Automatic (Delayed Start).
• Once done, click Apply and OK to save the changes and then try creating System Restore Point again.

Option 4 – Troubleshot the problem in a Clean Boot State

It is possible that some third-party program installed in your computer might be the one that’s causing the ox8004230F when you try to create a System Restore point. Thus, you can try to boot your computer in a Clean Boot State and then try to perform the task again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted try to create a System Restore Point again and if it now works, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

The GameStream is an NVIDIA service that allows users to stream games from their Windows 10 computers to other supported devices which includes the NVIDIA SHIELD devices. However, a number of users reported that the NVIDIA GameStream is not working on their Windows 10 computers. This kind of issue is most likely caused by improper installation, some glitches with the network, and many more. To fix this issue in the NVIDIA GameStream, there are several options you need to check out to fix the problem. You can try to lo logout of GameStream and try logging back in again. You could also try to update or uninstall and reinstall the drivers related to NVIDIA or fix some network glitches or update the NVIDIA SHIELD device. For more details, you can refer to each one of the given potential fixes below.

Option 1 – Try to logout and log back into NVIDIA GameStream

The first thing you can do is to log out and then log back into NVIDIA GameStream. Some users claimed that by doing this simple task, they were able to resolve the problem. This is probably because with the re-login, the entire cache of the system and service is rebuilt and any bad sectors of that data will be replaced with the fresh one so this should resolve the problem with the NVIDIA GameStream, if not, refer to the other given options below.

Option 2 – Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:

• Tap the Win + R keys to open the Run dialog box.
• Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
• From there, you can see what type of Nvidia graphics card that your system is on.
• Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

Option 3 – Try to roll back the driver to the previous version

If updating the NVIDIA display drivers didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand it.
• Next, select the driver entries that are labeled appropriately.
• Then select each one of them and double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
• Now restart your computer to successfully apply the changes made.

Option 4 – Try fixing your network

The next thing you can do to fix the problem with the NVIDIA GameStream is to fix the glitches in your network. Make sure that you connect both of your devices to a 5 GHz Wi-Fi network and you also have to ensure that the Wi-Fi connection you’re connected to is strong enough for both the devices for the latency to go down. Once you’ve covered all of these things with your network, restart your computer and change the Wi-Fi channel both devices are connected to. This should resolve the problem.

Option 5 – Try to update the NVIDIA SHIELD device

You might also want to update the NVIDIA SHIELD device. There are times when an outdated NVIDIA SHIELD device can result to several issues like the problem with the NVIDIA GameStream. Thus, you need to update NVIDIA SHIELD and check if it fixes the problem or not.

Not a Valid Win32 Application Error - What is it?

Not a Valid Win32 Application error code that indicates either the file or the program you are attempting to run missing or corrupt. And because of this error, Windows is unable to open your desired file or run the program successfully.

Error Causes

The ‘Not a Valid Win32 Application’ is triggered due to multiple reasons such as:

• Unsuccessful program installation due to damaged disc/CD
• Corrupted or incompatible file
• The hard drive is loaded with bad and invalid entries
• Malware invasion or viral infection

When you come across this error code on your PC, it is advisable to resolve it as it will cause you a great deal of inconvenience hampering program and file accessibility. Furthermore, if the error code occurs due to malware or viruses, then it can lead to severe data security threats and privacy issues.

Further Information and Manual Repair

To resolve the Not a Valid Win32 Application error on your PC, you don’t need to be a technical expert or hire a professional. Though this error might be crucial it is easy to fix. Here are some of the many methods that you can try to resolve this error code on your PC:

• Check for File Compatibility

If you downloaded a file that is not compatible with your Windows version then you will come across this error. In this case, it is advisable to download the file version that is compatible and can run easily on the Windows version installed on your system. Nonetheless, if the file is compatible but still doesn’t run on your PC, then it’s possible that the file became corrupt during the download. Try downloading the file again.

• Check if the CD is Clean

You may also come across the Not a valid Win32 application error code if the program installation from the CD is unsuccessful. This happens when the CD is dirty or it is scratched. The program does not copy properly onto the computer from the damaged CD. So, if the CD is scratched and dirty, buy a new CD and try installing the program again.

• Verify the Program You Want to Run is Still on the Computer

If you are running the program from a shortcut, then verify that the program is still installed on your PC. This error may occur if the program is no longer installed on the computer. If you find the program is not installed on your system, then reinstall and try running the program again.

• Wrong File Name Issue

Make sure the program or the file you are attempting to run on your system does not contain the same name as the long filename directory it is saved in. For example, running a file named ‘program’ in the ‘program files’ directory can cause errors in some Windows versions. If this is the issue, then try installing the program in a different directory.

• Repair Hard Drive

If the hard drive is bad or corrupted, it can also generate the not a valid Win32 application. And because of this error files and programs fail to execute successfully as not all data can be read from the hard drive. To repair this issue first you need to run defrag and ScanDisk Microsoft built-in tools. These tools check for errors on the hard drive.

• Run an Antivirus

If the error code occurs due to a viral infection or malware attack on your system, then you must download an antivirus, scan, and remove such malicious software. However, antivirus may slow down the speed of your PC. So, to resolve speed issues and boost the performance of your system, you may have to download a system optimizer.

One of the most basic and commonly used features in the Windows operating system is the copy and paste feature that helps users accomplish tasks in a faster and easier way. However, if you notice that it’s not working properly for some reason, then this post might be of help as it will provide you with options you can check out to resolve the problem. You can encounter this kind of problem with the copy and paste feature if some system files are corrupted or if there’s some third-party application or process that interferes with this function. Worry not though for there are some options you can check out to fix this. You can try to restart the rdpclip.exe process or the explorer.exe process. You could also try to reinstall the program where you encountered the issue with the Copy and Paste function. In addition, you could try clearing the clipboard history or run the built-in tools like the DISM tool and SFC scan. You could also troubleshoot the problem in a Clean Boot State or use the Refresh Windows tool. For more information, refer to each one of the options below.

Option 1 – Try to restart the rdpclip.exe and the explorer.exe processes

The first thing you can do to resolve the problem is to restart certain processes namely, the rdpclip.exe process and the explorer.exe process via Task Manager.

• First, right-click on your Taskbar and select the Task Manager.
• Next, look for the rdpclip.exe process and right-click on it, and select the End process option.
• After that, click on the File tab > Run new task and then type “rdpclip.exe” and tap Enter.
• This should help fix the problem. If not, you could also try to restart the explorer.exe process – just look for the explorer.exe process in the Task Manager and right-click on it, and then select the Restart option.

Option 2 – Try reinstalling the concerned program

If you only experience this issue on a particular program, you might want to uninstall this program and install it back again, and then see if it fixed the problem or not.

Option 3 – Try to clear the clipboard history

You could also try clearing the clipboard history as it has been known to help in fixing this kind of issue. You can clear the clipboard history using the command line.

• Tap the Win + R keys to launch the Run dialog box and type “cmd” in the field and hit Enter to open Command Prompt.
• Next, execute this command: echo off | clip
• After that, check if the Copy and Paste function is now working properly or not.

Option 4 – Try running the DISM tool

You can run the DISM tool as well to help fix the “Tile Database is corrupt” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • DISM.exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, check if it was able to fix the corrupted Start Menu or not.

Option 5 – Try to run System File Checker or SFC scan

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.
• Once done, restart your computer.

Option 6 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:

• Log onto your PC as an administrator.
• Type in msconfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect your device or copy the files to your external device again and check if the problem with the Copy and Paste function is fixed.