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Download and Install Google Fonts on Windows

Google fonts are a free open-source font library made to enrich web content and present end-user with a smooth web experience while surfing. Fonts are completely free for both commercial and personal use and they are not limited to use in WEB only, you can use them also in other projects like business cards, flyers, etc.

In order to use google fonts first thing of course you will need to download them. In this guide, we will show you how to download and install google fonts.

  • Go to the Google Fonts page.
  • Select the font family that you wish to use. You can preview each font style to make double-sure it is the right one.
  • When you are ready, click on the Download family button.
Roboto Font
  • A File Explorer window will pop up, asking you where to save the font family.
  • The downloaded file will be compressed in .zip format to save bandwidth, so you will first need to uncompress/unzip it. Right-click on the file and select Extract all.
Extract All
  • You will then be asked where to unzip/extract the file. File Explorer will automatically create a new subfolder, named as the file name, so all you need to do is confirm it by clicking Extract.
Extract Files
  • Click on the Windows icon in the bottom-left corner of your desktop
Settings
  • Select the Personalization category and Fonts.
Available Fonts
  • Split the screen between File Explorer and Settings by dragging the windows to either the left or right edge of the screen. Select all the font files by pressing CTRL + A and drag them into the Add fonts box.
Add Fonts New

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How to Resolve Error Code 0x800704c7 in Windows 8

Error Code 0x800704c7 – What is it?

Error code 0x800704c7 occurs when Windows users attempt but fail to update their system. It affects various Windows users including those using Windows 8 and 8.1. This error code has common symptoms such as the following:

  • Inability to upgrade your Windows operating system
  • Message box that includes error code 0x800704c7 message

Solution

Restoro box imageError Causes

Error code 0x800704c7 in Windows 8 often occurs due to a poorly maintained system. It can occur when system files become corrupted or missing. It may also occur when malware infects your system. To resolve this error code, Windows users will need to select at least one of the manual repair methods listed below and follow the instructions given.

Further Information and Manual Repair

Manual repair methods enable users to address the underlying issues causing error code 0x800704c7. These repair methods are not very technical. However, you may need to get help from an IT professional if you find them to be difficult or if your attempts to implement these instructions fail to fix the error code.

Method One: Scan Your System for Missing or Corrupt System Files

The System File Checker Tool (SFC) enables Windows users to check their system for missing or corrupt system files. This utility tool is present on all Windows 8 systems and even other versions of the Windows operating system. Run this tool by following the steps below:

  • Step one: Go to Start and type Command Prompt or CMD.
  • Step two: Run as Administrator
  • Step three: Type sfc /scannow.

After running these procedures, check if the error code has been resolved by reattempting to update your system. If you are unable to complete the process and the error message reoccurs, try the next manual repair method below.

Method two: Use Powerful Antimalware Tool

Various forms of malware, including viruses, can infect your system, causing error codes to occur or even more serious problems. That’s why you’ll need to ensure you have a powerful antimalware program installed on your device. Once this is present on your system, start scanning for viruses, worms, and Trojan horses so as to resolve error code 0x800704c7 in Windows 8.

If the issue causing error code 0x800704c7 on your device is a virus or worm, cleaning your system with a powerful antimalware program will successfully resolve the error code. However, if the error code remains unresolved after completing this manual repair method, proceed to the next method below.

Method three: Restore your System

System Restore is a simple method that users can implement to resolve error code 0x800704c7. This enables users to restore their system to a period of time in which their device was not affected by the error code. If done correctly, it can enable users to successfully complete the update process. Follow the steps below.

  • Step one: Click the Start button and type Control Panel in the search box
  • Step two: Select Control Panel, then Recovery
  • Step three: Select System Restore, then Next
  • Step four: Select a restore point before appeared on your Windows8 system
  • Step five: Select Next, then Finish

Method Four: Use an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.
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A Quick Guide to Resolving Error 0146 on Your Dell Laptop

Error 0146 - What is it?

Dell laptop is a great choice for laptop users who like to have the best configuration, fast working platform, and long warranty period. But this does not mean that your errors can’t pop up on Dell laptops. Users can experience a variety of hardware and software-related issues on Dell laptops. And one such error is the error code 0146. This is a typical Dell laptop hard drive-related error code. It can cause your Dell laptop to freeze and system applications to stop responding for a long period of time. Therefore, it is recommended to fix the error immediately.

Solution

Restoro box imageError Causes

Error 0146 may be triggered due to several reasons on your system. These include:
  • Program corruption
  • Viral infection
  • Hard drive issues

Further Information and Manual Repair

The good news is that error 0146 is easy to fix. Here are some of the easy do it yourself methods that you can try to resolve error 0146 on your system:

Method 1 - Run a Virus Scan

Malware and viruses can corrupt and damage the hard drive and trigger error 0146. In such an event, it is recommended that you open your antivirus, update it and run a full virus scan on your PC. Once the scan is complete, remove all the viruses. This will hopefully resolve the error 0146.

Method 2 - Run Your Laptop in Safe Mode and Clean Boot

Another alternative is to run your Dell laptop in safe mode and clean boot. To do this, simply disconnect all the attached devices like wireless printers, routers, and USB keys and turn off your laptop. Turn it on again and then press and hold the F8 key. Make sure you do it quickly before the Windows logo comes up. Now select ‘Safe mode with networking’ and press enter. After that, open System Configuration Utility by going to the start menu and typing ‘msconfig’ in RUN, and then click OK. In the System Configuration Utility click General then selective startup. Now uncheck the load startup items box ad select services and then check the hide all Microsoft services box and disable all. To apply these changes, click ‘Apply’ and then OK.  Now restart your laptop.

Method 3 - Change to SATA Drive

Sometimes error 0146 may pop up due to hard drive configuration changes. If this is the reason for error occurrence, then simply go to Dell Laptop BIOS. Check whether the hard drive configuration has been changed to AHCI SATA from SATA Drive. If it has changed, then it is advisable to change it back to SATA Drive. When you are done back up all your data, and then format your hard drive. It is important to create a backup because formatting will make you lose all your data. Once you format the hard drive, reinstall Windows from scratch.

Method 4 - Run a Registry Scan

If the error 0146 results due to program corruption then there is a possibility that the underlying reason might be registry damage. Therefore it is advisable to run a registry scan and repair it. To do so, download Restoro. This is a cutting-edge and user-friendly PC Fixer integrated with a registry cleaner. Run it to scan for registry issues. It removes all obsolete files corrupting and damaging the registry, repairs important and damaged system files and cleans the registry in the shortest time. Click here to download Restoro and resolve error 0146.
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Upcoming Windows 11 features

Coming in October for insiders and in November for all in the update, Microsoft has prepared a series of updates which they call an "additional set of experiences"

These updates are looked upon by Panos Panay, a vice executive president at Microsoft & chief product officer for Windows and devices as sort of makeup tests. They will consist of new additions with the biggest one being a tabbed version of File Explorer.

windows 11 transparency off

File Explorer received a UI makeover in the last update but the tabbed interface was missing which was expected by many users so it will come in following the next update.

The rest of the features that we will receive are an updated Photos application, Suggested Actions in the Windows Shell, Overflow menu for the taskbar, and improved Nearby Share.

The tabbed File Explorer interface is essentially File Explorer’s version of Sets, the tabbed window interface that Microsoft tested out several years ago. In testing, the tabbed interface proved handy for moving and copying files, and we’d expect the same once the feature formally goes live. The difference between Sets and the tabbed File Explorer interface is Sets allowed for multiple applications to be clustered together via tabs.

Photos app will include a “new photos-managing experience that brings a gorgeous gallery, simplifying browsing, finding, management and consumption of your collection of photos.” It will allow “easy backup to OneDrive” and a “delightful Memories experience.”

As for other features, nothing specifically was said except giving just some tips on what will they bring, it is obvious that File Explorer and the photos app were the main focus for MS in this upcoming update.

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Copy & Paste text between devices
If you have multiple products with Windows on them, Copy & Paste text between them is easy as 1,2,3 and we will be happy to tell you how can you do it. Hello and welcome everyone, today we will see how can we share text information between 2 devices using Windows 10 in instant. In order for you to be able to share text information between devices, there are two prerequisites that you must meet. The first is that all devices must be connected to the internet, the second is that you must have a Microsoft account. If you have both of these things continue with the tutorial, if you do not have a Microsoft account go to Microsoft website and create one for free. Also, know that this option needs to be turned ON on all devices in order to work. So steps we will explain will have to be done on each device, if you already have some device logged in and connected to Microsoft account, you can skip setting it up. Click on ⊞ WINDOWS and click on settings. Windows 10 Star menu with marked settings iconThen click on System. Windows settings system markedOnce you are in the system, on the left tabs find and click on Clipboard. windows settings clipboardIf you are not logged in to your Microsoft account do so on the right panel by locating Sync across devices and click on sign in. clipboard sign inWhen you are signed in click on the option to turn it on. sync across devicesOne option is turned ON, you will be greeted with two choices, to copy everything from the clipboard automatically or to choose text which you want to sync and paste it with ⊞ WINDOWS + V. Choose whatever better suits your needs, and you are done. Repeat these steps for other devices and you are done.
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Fix Failed to create a graphics device Error
As you know, the Windows 10 operating system has support for a dedicated high-end graphics processor that brings in capabilities inside to support Graphics Cards from NVIDIA or AMD. This helps the operating system to function in a much better way by segregating the graphics-intensive operations from the CPU to a dedicated processor. However, there are times when it also experiences some issues that lead to some errors like the “Failed to create a graphics device” error. It is possible that your computer has more than one screen or graphics card which is why you’re getting this error. To fix it, you need to try reinstalling DirectX or reinstall the Graphics Card driver. You could also try to manually check the hardware or power cycle of your computer. To start troubleshooting the “Failed to create a graphics device” error, follow the given suggestions below.

Option 1 – Try running the DirectX Diagnostic Tool

Since the error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Update or reinstall the Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Try to physically check the hardware of your computer

You might also want to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Graphics Card of the computer. In doing so, you have to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 5 – Try to power cycle your computer

You could also try to power cycle your computer to fix the error. To do that, you have to turn off your computer in a way that the power is completely cut off and all the fresh configurations of files are loaded when your computer is booted up. The first thing you have to do is to shut down your computer and if you are using a laptop with a removable battery, you must remove the battery for a couple of minutes before you plug it back in and boot your laptop. On the other hand, if you are using a desktop computer, press and hold the power button until the CPU goes off and take out the power cable for a minute or so and then plug it back in. Boot your computer and see if the error has been resolved.
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0x3D55: Family App information is corrupted
What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10. Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55. This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  1. Tap Win + I keys again to open the Windows Settings panel.
  2. Go to Update & Security and then go to Troubleshoot.
  3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 3 – Try to re-register the UWP app via PowerShell

  • First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
  • Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
  • After that, execute the “DIR” command to view the list of all the directories in the given location.
  • Once the list appears, look for the ID of the problematic app and take note of it.
  • Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.<YOUR APP ID HERE>).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
  • Wait for the process to be completed and then restart your computer.
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How to Fix the D3dx9_32.dll Error Code

D3dx9_32.dll Error - What is it?

D3dx9_32.dll is basically a type of dynamic link library used to load and run different programs on the PC. The D3dx9_32.dll error message pops on the screen when this file is unable to load successfully. The error message is displayed in either of the following formats on the computer screen:
"The file d3dx9_32.dll is missing" "D3DX9_32.DLL is missing. Replace D3DX9_32.DLL and try again." "File d3dx9_32.dll not found" "D3dx9_32.dll not found. Reinstalling might help fix this." "Missing component d3dx9_32.dll"
This error usually pops while using gaming software. The D3dx9_32.dll error is displayed after a game is loaded or before the game-play begins. However, it may also appear in software that uses advanced graphic features.

Solution

Restoro box imageError Causes

D3dx9_32.dll error may occur due to multiple causes. These include:
  • The problem is related to Microsoft DirectX software. This software includes the D3dx9_32.dll file in its software collection.
  • Incompatible Video Card Drivers
  • Improper game installation
  • DLL File Corruption
  • Registry issues
  • Viral infection

Further Information and Manual Repair

To avoid inconvenience, it is advisable to fix the error right away. To resolve it you don’t need to be a technical whiz or hire a technician. Luckily, the D3dx9_32.dll file error is quite easy to fix. Here are some of the best and effective DIY methods that you can try to remove the error:

Method 1 - Install the Latest Version of DirectX

Since D3dx9_32.dll error is related to DirectX software, it is advisable to make sure that you have the latest version of this software installed on your PC. To install the updated version, simply go to Microsoft’s official website, download the software from there and install it on your PC. To activate changes, restart your computer.

Method 2 - Uninstall and then Re-install Gaming Application

If the error still persists, then the reason for it could be the gaming application. Sometimes D3dx9_32.dll error may also occur due to poor program installation. Therefore, in this case it is recommended that you first uninstall the program by going to the Add/Remove program option. And once the program is uninstalled, try re-installing it on your PC. Hopefully, it will remove the error.

Method 3 - Restore the Damaged/Corrupt D3dx9_32.dll File

The error may also pop due to the damaged or corrupt D3dx9_32.dll file. This indicated registry issues. When the registry becomes overloaded with unnecessary and obsolete files, there is not enough space for other files to store. Due to the poor registry maintenance, the system and dll files are often damaged. To restore the damaged D3dx9_32.dll file, you need to clean the registry first. You can do this manually, but that will be quite time-consuming and slightly technical. Therefore, download a registry cleaner. A registry cleaner scans all registry-related errors and removes them right away. It cleans the registry and restores the damaged dll files.

Method 4 - Scan for Viruses

If the D3dx9_32.dll error is triggered by viruses, then it is advisable to scan your PC with an antivirus. It will scan and removes all viruses from your system. Whether D3dx9_32.dll error is related to registry issues or viral infection, download Restoro. It is a cutting-edge, advanced, and multi-functional PC Fixer. A one-stop solution for all PC-related issues. It is deployed with a powerful registry cleaner, an antivirus, a system optimizer and several other scanners. The registry cleaner detects and removes all registry errors and repairs damaged Dll files including D3dx9_32.dll file and simultaneously the antivirus utility scans your entire PC for all types of malicious software infecting your system including spyware, Trojans, adware and malware. The system optimizer feature ensures your PC works at its optimal level. Restoro PC Fixer is safe and efficient. It has a user-friendly interface which makes it quite easy for all levels of users to operate. In just a few simple clicks, errors are resolved. In addition to this, you can download it on all Windows PC. It is compatible with all Windows versions. Click here to download Restoro and resolve D3dx9_32.dll error code on your PC today.
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Fix Unsupported video type/invalid file path
The MP4 MIME-type is a video type that is mainly configured in IIS or Internet Information console. It is the one that instructs a web browser to use the default video application when running MP4 files from websites. MIME which stands for Multipurpose Internet Mail Extensions which offers a way to identify files on the Internet-based on their format and nature. For example, when a content-type header value like MP4 is defined in an HTTP response, the browser can be configured to open the file with the proper plugin. However, there are some servers that don’t have an associated MIME type to support MP4 files and so they fail to play these files. In such cases, you will encounter the “Unsupported video type or invalid file path” error, especially when you use the Internet Explorer browser in Windows 10. To fix this problem, you may have to configure the MP4 MIME type in IIS but you might find that IIS is not enabled in Windows 10 which is why you need to turn it on or enable it first. For more details, refer to the following instructions below.

Step 1 – Enable IIS:

  • Open Control Panel and go to Programs > Programs and Features.
  • From there, select “Turn Windows features on or off” to mark its checkbox.
  • After that, select “Web Management Tools” and expand its menu and look for “IIS Management Console”.
  • Click the OK button and then wait for a couple of seconds to allow Windows to successfully apply the changes made.

Step 2 – Configure the MP4 MIME type in IIS:

  • Go to Control Panel and from there, access Administrative Tools.
  • Next, click “Internet Information Services Manager” from the list of given options.
  • Once confirmed, it will open the IIS console where you have to click the name of your IIS Server located on the left panel. This will enable several options in the central details section.
  • Now double click on the icon with the label “MIME Types”.
  • After that, you should see an “Add” link option on the right panel. Click on the link to open a configuration dialog box.
  • Then type “.mp4” in the File Name Extension field and enter “video/mp4” in the textbox of the MIME Type.
  • Click the OK button to save the changes made. This should fix the “Unsupported video type or invalid file path” error on your Windows 10 computer.

Step 3 – Reset your browsers:

Mozilla Firefox

  • Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
  • Next, select the question mark icon from the drop-down menu.
  • Then select “Troubleshooting information” from the slide-out menu.
  • After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
  • Now select “Reset Firefox” in the confirmation pop-up window that appears.

Google Chrome

  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Internet Explorer

  • Launch Internet Explorer.
  • Next, click the wrench icon for Settings.
  • Then click Internet Options.
  • After that, go to the Advanced tab.
  • From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
  • Now click OK to save the changes made.
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Can’t drag and drop files or folders
Why Can’t drag and drop files or folders happens? In case you don’t know, there is a feature in Windows 10 called drag and drop that can help you move or copy files or even folders from one location to another. This feature is useful and can help you move or copy folders and files easier and quicker. However, if you encounter some problem while using this feature, worry not for this post will guide you on what you can do to resolve the problem. There are several suggestions you can check out to fix the problem. You can try to simply tap the Esc key or you could also troubleshoot the problem in a Clean Boot State. Aside from that, changing the drag height and width or disabling the User Account Control via Registry Editor might also help. For more details, refer to the instructions laid out below.

Option 1 – Try to tap the Esc key

According to some users who experienced the same dilemma, by simply tapping the Esc key, they were able to resolve the problem. All they did was tap the Esc key before they drag and drop the folder or files. Thus, you can try doing the same thing as it might also work for you. After you tap the Esc key, you have to check all the background applications and if you see some that could be related to the hotkeys or keyboard, you might have to disable or remove them. Once done, check if the problem is fixed or not.

Option 2 – Try troubleshooting the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the reason why you’re having trouble using the drag and drop feature in Windows 10. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 3 – Try changing the drag height and width

The next thing you can do to resolve the issue is to try changing drag height and width by following these steps:
  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_CURRENT_USERControl PanelDesktop
  • From there, choose to modify both the “DragHeight” and “DragWidth” located on the right pane.
  • After that, change the value to a very high number. Note that these values are nothing but pixel size to drag and drop folders or files.

Option 4 – Try disabling the User Account Control or UAC via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesSystem
  • From this path, modify the value of “EnableLUA” from 1 to 0. This should disable the UAC in your Windows 10 computer.
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Photos app Export or Share is not working
The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:
  • Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
  • From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
  • Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.
Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:
  • Open the Windows PowerShell program with admin privileges and key in the following command:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.
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