Do-It-Yourself Guide to Fixing Runtime Error 5

Error Code 0x8007000d - What is it?

Error Code 0x8007000d is a common error code that can be found on the Windows 10 Operating system, although it can also appear in previous versions of the operating system, as well.

Common symptoms include:

• Inability to download new updates.
• Inability to run the Update tool through to completion.

There are four basic ways to try to resolve Error Code 0x8007000d on your Windows machine. Three of these are pretty simple for even the most basic users, while the final method requires some familiarity with running commands in the Command Prompt. If you don’t feel that you have the skill or confidence to complete the steps listed below, it is generally recommended that you get in touch with a qualified computer repair technician that can assist you in error resolution.

Error Causes

The main cause for the appearance of Error Code 0x8007000d on a Windows machine is that one of the files that the Update tool uses to run one or more updates cannot be found or has experienced damage. Fortunately, there are a few things that you can try on your machine that can be used to attempt to resolve the issues at hand.

Further Information and Manual Repair

Three primary methods exist for the resolution of Error Code 0x8007000d on a Windows machine. As mentioned above, two of these methods can usually be accomplished by basic users, while the third requires some degree of familiarity with the tools associated with the Command Prompt. If you don’t feel that you have the knowledge or skill necessary to follow these steps, contact a computer repair technician to aid you.

Here are the best ways to try to resolve Error Code 0x8007000d on your device:

Method One:  Use the Troubleshooting Tool from Windows Update

From the Windows Update tool, you can attempt to run a scan using the Windows Update Troubleshooter, which can try to identify the specific issue that is occurring and to fix it automatically.

Not only will this tool often fix the problem at hand, but it can also help you to avoid other errors that you may have encountered later on in the Update process. This tool should always be your starting point when you encounter an error as you attempt to download or install updates for your Windows machine.

After the tool has been run, restart your computer to apply any changes and then reopen the Update tool to reattempt installation.

Method Two:  Reset Your Computer

In some cases, the missing or corrupted files may be extensive enough that you need to restore your computer to an earlier point. If you create regular backups of your information or have a past version of the software that you can install, this can help you to resolve the issue. Otherwise, you may need to restore your device to its factory settings to resolve the error.

Always make sure to backup your important files and information before you perform a reset of your device, in order to ensure that you are able to return the computer to its original state when you have finished.

Method Three:  Use Command Line Tools to Resolve the Issue

One of the ways that you can try to resolve this particular error code is the use a DISM tool. This is accessed through the Command Prompt. In order to use this method, follow the steps below:

• Step One: Open up the search bar in the Start Menu and type in the words “Command Prompt,” selecting it and choosing to run it as an administrator.
• Step Two: Enter each of the commands below, hitting the “Enter” key when you finish each one:
  • exe /Online /Cleanup-image /Scanhealth
  • exe /Online /Clean-upimage /Restorehealth
  • Exit
• Step Three: Attempt to run the Update program again. In some cases, you may want to restart your computer before you attempt to run the Update tool again.

If you have not been able to resolve the error code using the steps above or if you are unsure of your ability to follow these steps on your own, get in touch with a trusted computer repair professional that is familiar with the Update process and the errors associated with it.

In today's world any professional, whatever be design, print, web design or similar is using one or more Adobe programs. Adobe has cemented itself as a must-have software for any kind of serious and even amateur work. Sadly in the latest Windows 11 adobe software in some instances can slow down your computer and put some hard load on the CPU. If you are one of these unfortunate users, keep reading because we have a few things you can do to solve this.

1. Run SFC scan

SFC scan is a built-in Windows tool aimed at diagnosing and repairing system files inside Windows itself. Running an SFC scan usually solves most issues of these kinds so we will try that one first.

1. Press ⊞ WINDOWS + S to open the Search bar and type in cmd
2. Select command prompt and on the right side click on Run as administrator
3. Inside command prompt type in: sfc /scannow and press ENTER
4. Wait for the whole process to finish and reboot your system

2. Update Windows

Windows updates are designed to fix issues and solve problems, check to see if a new update is available to install.

1. Press ⊞ WINDOWS + I to open the Settings app
2. Click on Windows Update in the bottom left pane
3. On the right check visually if there is an update pending and if there is, install it

3. Temporary turn off antivirus and firewall

Antivirus and firewall can interfere with adobe applications and background services, try turning your preferred protection software temporarily off and check if your CPU is still under high load.

4. Reinstall Adobe suite

Uninstall and install a clean version of the adobe creative suite or individual applications that you are using. Check your CPU load after reinstallation.

5. Uninstall Adobe CEF Helper

This is not a really advisable course of action but if non of the previous solutions have produced results then this might be the only option if you would like to keep using the software. Open File Explorer and paste the following line in the path box on top: C\:Program Files>Adobe Systems>Adobe CEF Helper or Adobe Creative Cloud >Adobe CEF Helper_uninstall.exe. Double click on the file and uninstall the CFT helper.

The color settings in a Windows computer certainly matter a lot especially when it comes to printing pictures. Users who are found or edit photos for a living change their computer’s color settings in order to ensure that the printout looks like the actual colors. However, those settings might not be appropriate for computer display and you can really tell right away that there something’s not right in the display. You might also notice some weird tint which isn’t easy to get rid of. You can’t actually tell the difference at first, not until you look at some other computers and then wonder what’s wrong with yours so, in this guide, you will know how to restore the display color settings back to their default state on your Windows 10 PC. Make sure to follow each one of the steps laid out below carefully to restore the default Display Color settings.

Step 1: Set the Color Management Settings to default.

• In the Start search box, type in “color management”. Once you see it in the search results, open it.
• Once you’ve pulled up the Color Management window, go to the Advanced tab. From there, make sure that every single option is set to default – from all the options in both the “Windows Color System” and “ICC rendering intent to WCS gamut mapping”.

Note: You also have the option to reset it for everyone by simply clicking on the “Change system defaults” button.

• Finally, you can also try to calibrate your display.

Step 2: Set the Graphics Properties to default.

After making changes in the Color Management settings, you need to also set the Graphics Properties to default.

• Start by right-clicking on any empty space on your desktop.
• Then select the Graphics properties from the context menu. From the Graphics properties window, you will see that most sections have to restore defaults.

Step 3: Try using Nvidia Color Settings for Desktop

The next thing you can try is using the Nvidia Color Settings if you have Nvidia graphics installed on your Windows 10 PC. Just the Control Panel to reset the color settings.

• From the system tray, launch the Nvidia control panel.
• Next, go to Display > adjust desktop color settings.
• From there, select the display and then select the Nvidia Settings.
• After that, change the options accordingly in order to get the correct combination though you can always leave them to default.

SysPlayer is a potentially unwanted ad-supported media application from Goobzo.com. It can display targeted ads, hijack browser search results, and can display pop-up ads. This player gathers information about your visited websites, the number of clicks on each website, and cookie information containing sensitive data, that it occasionally sends back to the server.

Multiple Anti-virus programs detect SysPlayer as malicious or potentially unwanted as of the time of publication of this video. It has been associated in bundles with iWebar, which is also flagged by many AVs.

From the publisher:

SysPlayer is an extremely lightweight free Media Player with built-in codecs, which supports the most popular video and audio formats, as well as DVD, audio CD, Webcams, and other devices. It lets you play your video files, and watch images.

About Potentially Unwanted Applications

People have experienced it – you download and install a piece of free software, next you see some unwanted programs on your computer system, find a strange toolbar on your web browser, or find your default search engine has been changed. You did not set them up, so how did they appear? A Potentially Unwanted Program, also known as PUP, in short, is actually software that contains adware, installs toolbars, or has other hidden goals. These types of programs are almost always bundled up with free software which you download via the internet or may also be bundled inside the custom installers of many download sites. Despite being considered very destructive, PUPs aren’t necessarily computer viruses or malware The main reason for this is the fact that the majority of PUPs get into users’ PC’s not because they exploit security weaknesses, for example, but because the users give consent to download and install it – unknowingly in general. On the other hand, there is no doubt that PUPs are still bad news for PC users as they can be incredibly dangerous to the computer in many ways.

What do PUPs do on your computer, really?

Unwanted programs can be found in many forms. More often, they can be found in adware bundlers which are known to use aggressive and misleading advertising. The majority of bundlers install many adware applications from several companies, each of which possesses its own EULA policy. Total System Care entirely eliminates this threat and protects your computer against unwanted programs or malware infection. PUPs that come as browser add-ons and toolbars are readily recognizable. They’ll modify web browser settings, change default search provider, substitute the default home page with their very own websites, decelerate internet speed, and can ruin your system also. They may look innocent but PUPs are usually spyware. They could include things like information gathering code which could gather and send your private information to organizations. Even if the PUPs really aren’t inherently malicious, these programs still do practically nothing good on your computer – they’ll take valuable system resources, slow down your computer, weaken your computer security, and make your system more vulnerable to trojans.

Protect yourself from PUPs

• Read the terms and conditions so that the end-user license agreement (EULA) you’re accepting is only for the program you actually intend to download. • Pick the “custom” install whenever installing a software program. Particularly, pay attention to those tiny boxes that have been checked by default, where you might ‘agree’ to receive advertising or install software bundlers. • Have a top-notch anti-virus program like Total System Care which will protect your personal machine from PUPs. Once you install this software, protection from viruses and PUPs is already switched on. • Avoid installing a freeware program you will not use. Prior to adding a toolbar or browser extension, think of whether it is really needed. • Always download programs from the original website. The majority of PUPs find their way to your computer system is through download portals, so stay away from it entirely.

What To Do If You Cannot Install Any Anti-virus?

Practically all malware is bad, but certain kinds of malicious software do a lot more damage to your computer or laptop than others. Some malware variants modify web browser settings by including a proxy server or modify the PC’s DNS configuration settings. In these instances, you’ll be unable to visit certain or all of the sites, and therefore not able to download or install the necessary security software to eliminate the malware. If you are reading this article, you probably have got affected by malware that stops you from installing security software such as Safebytes Anti-Malware. Even though this sort of issue will be harder to get around, there are some steps you can take.

Eliminate viruses in Safe Mode

The Windows operating system includes a special mode known as “Safe Mode” in which just the bare minimum required applications and services are loaded. If the malware is obstructing access to the internet and affecting your computer, launching it in Safe Mode allows you to download anti-virus and run a diagnostic scan while limiting possible damage. In order to enter into Safe Mode or Safe Mode with Networking, press F8 while the computer is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. Once you restart into Safe Mode with Networking, you could download, install, and update the anti-malware program from there. At this point, you are able to run the antivirus scan to get rid of computer viruses and malware without hindrance from another application.

Use an alternate web browser to download an anti-malware program

Some malware only targets certain internet browsers. If this is your case, employ another web browser as it can circumvent the computer virus. If you’re not able to download the anti-virus application using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you should switch over to a different internet browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Create a portable USB antivirus for removing malware

Another option would be to make a portable antivirus program on your USB thumb drive. Follow these steps to employ a USB drive to clean your corrupted system. 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Plug the USB drive into the uninfected computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Pick thumb drive as the location when the wizard asks you exactly where you would like to install the software. Follow the activation instructions. 5) Transfer the USB drive from the uninfected PC to the infected computer. 6) Double-click the EXE file to run the Safebytes tool right from the thumb drive. 7) Click the “Scan” button to run a full computer scan and remove malware automatically.

SafeBytes Anti-Malware: Light-weight Malware Protection for Windows Computer

If you’re looking to buy anti-malware for your computer system, there are many brands and applications for you to consider. A few of them do a good job in eliminating threats while many will harm your computer themselves. It is important to opt for a company that creates industry-best antimalware and has achieved a reputation as reliable. When considering trustworthy applications, Safebytes AntiMalware is certainly the highly recommended one. SafeBytes can be described as a powerful, real-time antivirus application that is created to assist the everyday computer end user in safeguarding their PC from malicious threats. Once you have installed this software program, SafeBytes superior protection system will make sure that absolutely no viruses or malicious software can seep through your PC. SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. The following are some of the great features included in the product. World-class AntiMalware Protection: This deep-cleaning antimalware program goes much deeper than most anti-virus tools to clean out your personal computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that hides deep within your computer. Active Protection: SafeBytes gives real-time active supervision and protection from all of known viruses and malware. They’re extremely effective in screening and getting rid of numerous threats because they’re regularly improved with new updates and alerts. Quick Multi-threaded Scanning: Safebytes Anti-Malware, with its advanced scanning engine, provides extremely fast scanning which will quickly target any active online threat. Web Protection: SafeBytes checks and provides a unique safety ranking to every single site you visit and block access to web pages known to be phishing sites, thus safeguarding you from identity theft, or known to contain malware. Light-weight Utility: SafeBytes provides complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. 24/7 Premium Support: Support service is accessible 24 x 7 x 365 days through chat and email to answer your concerns.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SysPlayer without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SysPlayer

Hello and welcome to errortools articles. Today we will talk about some great and awesome tips and tricks for the command prompt. Commands which can make your life easier and your workday more pleasant. That being said let's dive in right into muddy waters and swim out with new knowledge.

Tip 1: Read Motherboard information

There are a lot of reasons why you would like to read information from your motherboard, maybe you would like to upgrade your BIOS, perhaps you would like to know the serial number, maybe even the version number. Well, you can, type the following code into the command prompt and you will receive all information about your motherboard.

wmic baseboard get product,version,serialnumber,product

Tip 2: Copy command output to clipboard

Getting information from the command prompt to a word processor, into an email or any other medium can be somewhat troublesome, usually, people tend to screenshot or write from a command prompt into another destination, which could induce errors, and let's be honest, it is not practical. You can copy command output directly into the clipboard ready for pasting it anywhere with | clip. So for example if you would like to paste the directory structure of your c drive command would look like: dir c: | clip, now output would be placed into the clipboard ready to be pasted anywhere needed.

Tip 3: Erase data permanently

When you delete data on your hard drive, what really happens is that files are marked with a marker which marks that space for new data writing, but the data itself is still present and can be brought back. This sometimes could impose problems but if you would type: cipher /w:c Windows will write random data over each marked file deleting it forever without means to be brought back.

Tip 4: Manage your IP address

If you would like to play with your IP address and do fancy stuff with it do the following: ipconfig /release to release your IP address ipconfig /renew to renew your IP address ipconfig /flushdns to flush down DNS information and enjoy a new browsing start.

Tip 5: Check to see are packets reaching the desired location

You installed a new LAN printer, or a new switch, maybe you want to check if your new site is up and running. Use ping destination in order to see if TCP packets are reaching desired information, you can use it with a specific address like ping 192.168.1.1 or you can type a web address, for example, ping google.com and see if a connection can be established.

Tip 6: Get information about a specific command

So you learned some command prompt commands, but you do not know all of their configuration or switches? No worries, just type command/? to get a list of available switches for it. For example ipconfig/? will write you a list of available switches for ipconfig command.

Tip 7: Link and execute multiple commands one after another.

Let us say that for example, you would like to copy files into a different folder, then rename some and delete others and you need to do a couple of times. Instead of writing command after command once each one is finished link them with && and they will execute one after another.

Tip 8: Scan and repair files.

In order to scan files and repair broke or corrupted ones write in the command prompt: sfc /scannow. Please know that this command can take a long time since it is solely dependant on the number of files, their size, and the power of the computer.

Tip 9: Manage and configure your computer energy

Command powercfg will let you manage and see the power configuration of your computer. Just write powercfg/? and see what you need and want to change or get information about.

Tip 10: Associate files with applications

Windows already has some file associations defined, and some applications take over some type of files but if you want to take control into your own hand use assoc command. For example assoc.txt= "APPLICATION NAME" will associate txt files with the provided application.

Tip 11: Hide files and folder.

Do you have some folder or file with information that you do not want to be seen when someone opens file explorer? Use attrib +h <name of file> and hide file or attrib +h /D <folder name> to hide folder.

Tip 12: Get a list of installed computer drivers

Want to know which drivers are installed in your system? Use driverquery and take a look.

Tip 13: Find and locate shared folders

have you shared a folder but forgot which one and where? Do not bang your head on the wall, we have a simple solution for you. just type in command prompt net share and see everything.

Tip 14: Run commands as an administrator

You do not have administrator privileges? Do you want to bypass common blockades?

runas /user:yourdomainadministrator command

That is all that we have for you today, I certainly hope you have found something useful here and that we have managed to teach you some valuable things.

The fltmgr.sys file or the Filter Manager is the one that’s responsible in making sure that all the file stored in a computer’s hard drive stays on their respective locations and is located in C:/Windows/System32/drivers. Now when you encounter a Blue Screen of Death or BSOD error saying, “Your PC ran into a problem that it couldn’t handle, and now it needs to restart. SYSTEM_SERVICE_EXCEPTION”. This kind of Stop error is due to an error with the driver that’s responsible for enabling the communication between the hardware and the computer. It indicates that this driver allows direct access to the internal hardware from the CPU itself. What’s worse about the SYSTEM_SERVICE_EXCEPTION BSOD error is that there are times when you won’t be able to log in to your computer even after it reboots. However, you need not worry as this post will guide you into fixing this BSOD error. All you have to do is follow the given options below carefully and that before you proceed make sure that you create a System Restore point just in case something goes wrong.

Option 1 – Run the Windows Update

Obviously, since the fltmgr.sys file is a system file from Microsoft, you can try running the Windows Update and see if it fixes the problem or not.

Option 2 – Run the System File Checker

The System File Checker, also known as the SFC scan, is a built-in utility in Windows that can be found in the C:/Windows/System32 folder. This tool allows you to scan and restore any corrupted system files in Windows that might be causing the SYSTEM_SERVICE_EXCEPTION BSOD error. To use this tool, follow the steps below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer and then check if it has fixed the error or not.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Check your hardware for any physical issues

There are times when faulty hardware can result in serious problems in the system such as the SYSTEM_SERVICE_EXCEPTION Blue Screen error. Thus, it is highly recommended that you check the internal components of your CPU to find out if there are any problems. And if there is any physical damage, you need to bring that to a technician to get it fixed or have it replaced.

Option 5 – Run the CHKDSK utility

You can also run the Chkdsk utility to resolve the BSOD error. The Chkdsk utility is the one that repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
• chkdsk C: /r /x
• chkdsk C: /f

I must admit that I am a big Western Digital fan, I have been using their hard drives really long time and I must admit that I am very happy with their products. Sometimes they could be a little more expensive than other drives on market but security and performance are on their side. If you ever wanted to purchase Western Digital or WD hard drives or you are considering getting one, no doubt that you have come across their color cryptic line of products. 1TB Hard drive can come in 6 different colors in your search products query and if you are not familiar with the WD color coding of hard drives you might be a little lost as to which one is right for you and what are the differences. This article is made to explain exactly that, what are WD colors representing so you can choose the right one for your needs. Western Digital has decided to use color codes in order to mark their series of disks which means that each color represents different hard drive series and it is made and aimed for different use, we are going to explore in detail each series below:

WD BLUE

Blue series is all around typical hard drive made and meant for daily use in desktop computers for all kinds of tasks. You can use it in casual gaming or for storage, its purpose is tailored for all-around casual daily users.

WD RED

WD Red HDD is designed for NAS and RAID systems. Its purpose is to be turned 24/7 who ever need access to it. Get this series if you need to have constant access to files or if you need a reliable RAID hard drive.

WD GREEN

Green series of the hard drive is manufactured for low power consumption and for storage, they are meant to be used for storage and not accessed regularly.

WD PURPLE

Purple line of hard drive products is designed solely for video surveillance systems. Instead of having a preference on reading data like WD RED, the PURPLE series is given preference on writing, constant writing to be more precise.

WD BLACK

The black series is made for an external storage medium with high performance. Due to the high performance, WD Black hard drives are much popular among photo editors and high-end gamers.

WD GOLD

WD Gold HDD provides a long-term cold storage medium. Therefore, this series of Western Digital hard drives are suitable for data centers. These hard drives can handle many sophisticated systems simultaneously and work well with different servers That's it, I hope that you have now a more clear understanding of the WD color-coding of its hard drive series. As always thank you for reading and I hope you will have a great day. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Due to the latest android malware security analyst, there are alarmingly 5.8 million downloads of applications that will steal your Facebook data, your Facebook login credentials! Russian anti-malware company Dr.Web has found Trojan apps that steal your Facebook login credentials by tricking users into entering their private information in order to eliminate in-app ads. All of the applications have been removed from the play store and cannot be installed anymore but please do check your phone in order to remove them from your phone as well.

List of malware applications:

If by any chance you have any application from this list, consider uninstalling it from your phone for security reasons.

• PIP Photo
• Processing Photo
• Rubbish Cleaner
• Inwell Fitness
• Horoscope Daily
• App Lock Keep
• Lockit Master
• Horoscope Pi
• App Lock Manager

During the investigation, Dr.Web analysts found an additional Trojan app that had previously made its way onto the Google Play Store. Image editing software app EditorPhotoPip had already been removed but could be downloaded through aggregator websites.

Windows PowerShell is a powerful tool inside the Windows environment often overlooked by typical users which is a great mistake since it can offer a large array of functionality and usability and if used well can offer a unique working experience. Today we will be using PowerShell to turn the WEB camera off so it can not be accessed, completely disabling it for use. You might want to do this for security reasons or just want to learn few new things. Whatever your reason might be, I am welcoming you to this tutorial and please do keep reading.

Finding device ID

In order to disable the WEB camera first thing we need to do is to find a matching device ID. We will find this value inside the device manager, so press ⊞ WINDOWS + X to open the secret menu. In the menu choose device manager and click on it. When the device manager opens, expand the Imaging devices or Cameras section. Right-click Integrated Camera or the primary webcam, and click Properties. Go to the Details tab. Under the Property section, click to select Matching device ID from the drop-down. Right-click the value and select Copy The next step is to download and install Windows Driver Kit (WDK)

PowerShell script

Create and run a PowerShell script with the following parameters/values to disable the camera. Substitute the <FOLDER> placeholder with the actual name of the folder where your copy of Devcon is residing

$id = (Get-CimInstance Win32_PnPEntity |

where caption -match '<PRIMARY CAMERA>').pnpDeviceID

$ppid = "{0}{1}" -f '@',$id

Set-Location c:\<FOLDER>

Devcon status $ppid

Devcon disable $ppid

Devcon status $ppid

To enable the camera device, run the command below in PowerShell:

devcon enable $ppid

If you are using a Windows Update Standalone Installer to install Windows Updates in your Windows 10 computer but you suddenly encounter an error saying, “Installer encountered an error: 0x80096002, The certificate for the signer of the message is invalid or not found”, read on as this post will guide you on how you can fix it. This kind of error could be due to the vendor’s certificate that might have become invalid, compromised, or pulled. Aside from that, it is also possible that the update is not targeted at your OS version. You could get this error when you try to install an incompatible update or software on your computer. This error can also appear due to misconfigured system files or when you try to install BitLocker To Go Drive Encryption or BitLocker Drive Preparation Tool. To fix this error, you can try to run the standalone installer in Compatibility mode or enable the Windows Identity Foundation or run the Windows Update troubleshooter. Make sure to check if the error was resolved after every suggestion. It will help you learn what fixed the problem.

Option 1 – Try to run the installer in Compatibility mode

• Look for the setup file.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select the Windows OS version you want the installer to run on.
• You also have to check the “Run as administrator” option.
• Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the error 0x80096002 in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.

• Look for the setup file.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to enable the Windows Identity Foundation

You might also want to enable the Windows Identity Foundation as some users reported that it helped in resolving the error for them. To do so, follow these steps:

• In the Windows Start Search, type “Turn Windows features on or off” and click on the matching result.
• This will open a list of Windows Features and from there, look for the Windows Identity Foundation.
• Once you found it, click on its checkbox and click OK to enable it and save the changes made.
• Now see if it has fixed the error or not. If not, you have to disable the feature.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80096002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.