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Do-It-Yourself Guide to Fixing Runtime Error 5

Runtime Error 5 - What Is It?

Runtime Error 5 is one of those errors that Windows users encounter at least once in their life.

Generally, when Runtime Error 5 occurs, the message that appears says ‘Invalid Procedure Call or Argument’. Runtime Error 5 occurs because the Quality Analyst function that resides within the Operating System behaves in an abnormal manner and the user receives a warning.

Solution

Restoro box imageError Causes

As explained above, Runtime Error 5 is caused because of the unexplained behavior of the Quality Analyst function.

The problem occurs when the function is lost and is not mapped to any drive. As a result, Windows is unable to find and load it and displays the error message. Runtime Error 5 is also caused by other reasons listed below as follows.

  • When files of programs like Visual Basic use bad entries in the registry.
  • When a user attempts to load Internet Explorer and a global cash of browser occurs, this also causes Runtime Error 5.

Since these types of errors can easily be fixed, it is strongly advised that a user takes the necessary actions to keep them from occurring in the future.

Further Information and Manual Repair

Some instructions for users to fix Runtime Error 5 as soon as it appears are listed below as follows.

  1. Users are recommended to restart their computers. However, prior to doing so, it is advised that any programs that are opened are closed and work is saved to prevent data loss. Once the computer restarts, users should load the program that triggered Runtime Error 5 once again to determine whether or not the error recurs.
  2. If the problem persists, the best approach is to uninstall the program causing the error. This can be accomplished by going to the ‘Control Panel’ and selecting the ‘Add/Remove programs’ option if one is using Windows XP or Windows 95. However, if a user is running Windows 7, the same task can be accomplished in the ‘Program and Features’ option. If there’s an option that allows you to clear personal settings and preferences, the box should be checked.
  3. Now reinstall the program using the latest version of the installer to stop encountering this error. Use any patch for the program if available. Run installer while following the instructions on the screen. Check the default settings as well.  It is suggested to instantly install any patches if available.
  4. Another piece of advice is to simultaneously press ‘Ctrl, Shift, and Esc’. Windows task manager will appear. Go to the “processes” tab and select a process that doesn’t look familiar to you. Note the filename and click on the ‘End Process’ button. Load the program again and find out if the error occurs. Once the program causing the error is identified, the user can perform the steps listed above to resolve the problem.

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Enumerating user sessions to generate ...
There are times when the Windows Search doesn’t work and you wouldn’t have a clue as to why it happened since it does not give any error codes. In such cases, you have to check the error logs in the Event Viewer to find out more about the problem. From there, look for an error with the Event ID 3104 in the Windows error logs and if you see an error message that says, “Enumerating user sessions to generate filter pools failed”, read on as this post will guide you in fixing the problem. Apart from the error message, you might also see more information in the details section of the log that says, “(HRESULT: 0x80040210) (0x80040210)”. This kind of error is most likely caused by something that prohibits the search function from initializing. A lot of users assumed that it could be due to Cortana but it’s actually not. While some users also reported that they encounter the issue after they restarted their computers. This error was also reported with the same event ID 3104 on the Windows Server. According to security researchers, this error could be caused by problems in the Registry entry of Windows search. It could also be due to an issue with the SYSTEM account where it hasn’t been added to the DCOM Security. It is also possible that the Windows Search function has not been initialized. To fix this error, you can try to rebuild the Search Index manually or run the Search and Indexing troubleshooter. You can also check the startup type of the Windows Search service or try some registry tweak.

Option 1 – Try to rebuild the Search Index manually

The first thing you can do to fix the problem is to manually rebuild the Search Index. You can do that by going to Control Panel > Indexing Options and from there, click on Advanced. After that, go to the Index Settings tab and then click on Rebuild > OK. Once you’re done, check if it fixed the problem.

Option 2 – Try running the Search and Indexing troubleshooter

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Option 3 – Try checking the startup type of the Windows Search Service

In this option, you have to check the startup type of the Windows Search service since the service won’t start. To do so, refer to these steps:
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Option 4 – Try changing the Registry entry for Windows Search

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Major signs that an internet browser has been highjacked

The common signs that indicate having this malicious software on your PC are: the home page of your respective browser is changed unexpectedly; bookmark and the new tab are also modified; the default search engine and the default web browser settings are altered; discover new toolbars that you didn’t add; you find lots of pop-up ads on your computer screen; web pages load very slowly and sometimes incomplete; Inability to navigate to particular sites, particularly antivirus and also other computer security software websites.

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There are several ways your computer can get infected with a browser hijacker. They usually arrive by way of spam e-mail, via file sharing websites, or by a drive-by download. Many browser hijackings originate from add-on software, i.e., toolbars, browser helper objects (BHO), or extensions added to browsers to give them additional features. A browser hijacker may also come bundled up with some freeware that you unwittingly download to your computer system, compromising your internet security. A good example of some notorious browser hijackers includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are continually changing. Browser hijackers can record user keystrokes to gather potentially invaluable information that leads to privacy concerns, cause instability on systems, severely disrupt the user experience, and eventually slow down the PC to a stage where it becomes unusable.

Removal

Some browser hijacking could be quite easily corrected by identifying and removing the corresponding malware application through your control panel. But, many browser hijackers are hard to eliminate manually. Regardless of how much you attempt to remove it, it may keep returning over and over. You should consider doing manual repairs only if you are a tech-savvy person, as there are risks associated with tinkering around with the computer registry and HOSTS file. Browser hijackers could be effectively removed by installing the anti-malware application on the affected computer. One of the finest tools for repairing browser hijacker malware is Safebytes Anti-Malware. It will help you get rid of any pre-existing malware on your computer and gives you real-time monitoring and protection from new internet threats. Along with the antivirus tool, a PC optimizer will help you in getting rid of all related files and modifications in the registry automatically.

Can't Install Safebytes Anti-malware because of Malware? Do This!

Viruses could potentially cause a great deal of damage to your personal computer. Certain malware variants alter browser settings by including a proxy server or change the computer’s DNS settings. In such cases, you will be unable to visit certain or all internet sites, and thus unable to download or install the necessary security software to remove the infection. If you’re reading this, chances are you’re stuck with a virus infection that is preventing you to download or install Safebytes Anti-Malware software on your system. Although this kind of issue will be difficult to get around, there are some actions you can take.

Eliminate malware in Safe Mode

The Windows-based PC has got a special mode referred to as “Safe Mode” in which only the minimum required programs and services are loaded. If the malware is blocking access to the internet and affecting your computer, launching it in Safe Mode enables you to download anti-virus and run a diagnostic scan while limiting potential damage. To boot into Safe Mode, hit the “F8” key on the keyboard just before the Windows logo screen shows up; Or after normal Windows boot up, run MSCONFIG, check the Safe Boot under the Boot tab, and then click Apply. As soon as you restart the PC into Safe Mode with Networking, you can download, install, and update the anti-malware program from there. At this point, you can actually run the anti-virus scan to remove computer viruses and malware without any hindrance from another malicious application.

Switch over to an alternate browser

Malicious code could exploit vulnerabilities on a specific internet browser and block access to all antivirus software sites. If you appear to have malware attached to Internet Explorer, then switch over to an alternate internet browser with built-in safety features, such as Firefox or Chrome, to download your preferred antivirus program – Safebytes.

Make a bootable USB anti-virus drive

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Overview of SafeBytes Anti-Malware

Nowadays, an anti-malware program can protect your laptop or computer from different forms of online threats. But wait, how do choose the best one amongst plenty of malware protection applications that’s available on the market? You may be aware, there are numerous anti-malware companies and tools for you to consider. A few of them are good, some are ok types, and some will affect your computer themselves! You should go with a product that has gained a strong reputation and detects not just viruses but other kinds of malware as well. On the list of highly recommended applications by industry, analysts are SafeBytes Anti-Malware, a well-known security application for Windows computers. SafeBytes anti-malware is a trusted software that not only protects your system completely but is also very user-friendly for people of all ability levels. Once you’ve got installed this application, SafeBytes advanced protection system will ensure that absolutely no viruses or malicious software can seep through your PC. There are many great features you’ll get with this security product. Listed below are some of the great ones: Active Protection: SafeBytes offers complete and real-time security for your laptop or computer. This tool will constantly monitor your PC for suspicious activity and updates itself regularly to keep current with the latest threats. Antimalware Protection: With its advanced and sophisticated algorithm, this malware elimination tool can identify and remove the malware threats hiding within your computer system effectively. Web protection: Through its unique safety score, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your safety when browsing the net. Lightweight Tool: This program is not “heavy” on the computer’s resources, so you’ll not see any overall performance difficulties when SafeBytes is operating in the background. 24/7 Live Expert Support: Support service is available 24 x 7 x 365 days via chat and email to answer your concerns.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SweetIM without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SweetIM

Files: File %COMMONAPPDATASweetIMMessengerconfusersmain_user_config.xml. File %COMMONAPPDATASweetIMMessengerdatacontentdbcache_indx.dat. File %PROGRAMFILESSweetIMMessengerdefault.xml. File %PROGRAMFILESSweetIMMessengermgYahooMessengerAdapter.dll. File %PROGRAMFILESSweetIMMessengermsvcp71.dll. File %PROGRAMFILESSweetIMMessengermsvcr71.dll. File %PROGRAMFILESSweetIMMessengerresourcesimagesAudibleButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesDisplayPicturesButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesEmoticonButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesGamesButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesKeyboardButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesNudgeButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesSoundFxButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesWinksButton.png. File %PROGRAMFILESSweetIMMessengerSweetIM.exe. File %PROGRAMFILESSweetIMToolbarsInternet Explorerdefault.xml. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesabout.html. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesaffid.dat. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesbasis.xml. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesbing.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesclear-history.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcescontent-notifier.js. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcescontent-notifier-anim.gif. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcescontent-notifier-anim-over.gif. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesdating.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesdictionary.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcese_cards.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceseye_icon.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceseye_icon_over.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesfind.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesfree_stuff.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesgames.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesglitter.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesgoogle.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceshelp.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceshighlight.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslocales.xml. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslogo_16x16.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslogo_21x18.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslogo_32x32.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslogo_about.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesmore-search-providers.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesmusic.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesnews.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesoptions.html. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesphotos.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcessearch-current-site.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesshopping.png. File %PROGRAMFILESSweetIMToolbarsInternet ExplorerresourcesSmileySmile.png. File %PROGRAMFILESSweetIMToolbarsInternet ExplorerresourcesSmileyWink.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcessweetim_text.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcestoolbar.xml. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesversion.txt. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesvideo.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesweb-search.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesweb-toolbar.js. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesyahoo.png. Registry: Directory %COMMONAPPDATASweetIMMessengerconfusers. Directory %COMMONAPPDATASweetIMMessengerconf. Directory %COMMONAPPDATASweetIMMessengerdatacontentdb. Directory %COMMONAPPDATASweetIMMessengerdata. Directory %COMMONAPPDATASweetIMMessengerlogs. Directory %COMMONAPPDATASweetIMMessengerupdate. Directory %COMMONAPPDATASweetIMMessenger. Directory %COMMONAPPDATASweetIMToolbarsInternet Explorercache. Directory %COMMONAPPDATASweetIMToolbarsInternet Explorer. Directory %COMMONAPPDATASweetIMToolbars. Directory %COMMONAPPDATASweetIM. Directory %PROGRAMFILESSweetIMMessengerresourcesimages. Directory %PROGRAMFILESSweetIMMessengerresources. Directory %PROGRAMFILESSweetIMMessenger. Directory %PROGRAMFILESSweetIMToolbarsInternet Explorerconf. Directory %PROGRAMFILESSweetIMToolbarsInternet ExplorerMicrosoft.VC90.CRT. Directory %PROGRAMFILESSweetIMToolbarsInternet Explorerresources. Directory %PROGRAMFILESSweetIMToolbarsInternet Explorer. Directory %PROGRAMFILESSweetIMToolbars. Directory %PROGRAMFILESSweetIM. Key HKEY_CLASSES_ROOT named SWEETIE.IEToolbar.1, plus associated values. Key HKEY_CLASSES_ROOT named SWEETIE.IEToolbar, plus associated values. Key HKEY_CLASSES_ROOT named SweetIM_URLSearchHook.ToolbarURLSearchHook.1, plus associated values. Key HKEY_CLASSES_ROOT named SweetIM_URLSearchHook.ToolbarURLSearchHook, plus associated values. Key HKEY_CLASSES_ROOT named Toolbar3.SWEETIE.1, plus associated values. Key HKEY_CLASSES_ROOT named Toolbar3.SWEETIE, plus associated values. Key 4D3B167E-5FD8-4276-8FD7-9DF19C1E4D19 at HKEY_CLASSES_ROOTTypeLib. Key 82AC53B4-164C-4B07-A016-437A8388B81A at HKEY_CLASSES_ROOTCLSID. Key A4A0CB15-8465-4F58-A7E5-73084EA2A064 at HKEY_CLASSES_ROOTCLSID. Key EEE6C35B-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTCLSID. Key EEE6C35C-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTCLSID. Key EEE6C35C-6118-11DC-9C72-001320C79847 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects. Key EEE6C35D-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTCLSID. Key EEE6C35E-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTTypeLib. Key EEE6C35F-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTTypeLib. Key EEE6C360-6118-11DC-9C72-001320C79847 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopes. Key EEE6C360-6118-11DC-9C72-001320C79847 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerSearchScopes. Key 878E59AD181B66344A3316549572708A at HKEY_CLASSES_ROOTInstallerProducts. Key E54D4DC11584D69448F0C2E257E2FC7B at HKEY_CLASSES_ROOTInstallerProducts. Key Install at HKEY_CURRENT_USERSoftwareSweetIM. Key Messenger at HKEY_LOCAL_MACHINESOFTWARESweetIM. Key SweetIM.exe at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp Paths. Key SweetIM at HKEY_CURRENT_USERSoftware. Key SweetIM at HKEY_LOCAL_MACHINESOFTWARE. Key Toolbars at HKEY_CURRENT_USERSoftwareSweetIM. Key Toolbars at HKEY_LOCAL_MACHINESOFTWARESweetIM. Value (Default) at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp PathsSweetIM.exe. Value EEE6C35B-6118-11DC-9C72-001320C79847 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbarWebBrowser. Value EEE6C35B-6118-11DC-9C72-001320C79847 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerToolbar. Value EEE6C35D-6118-11DC-9C72-001320C79847 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerURLSearchHooks. Value Path at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp PathsSweetIM.exe. Value simapp_id at HKEY_CURRENT_USERSoftwareSweetIM. Value simapp_id at HKEY_LOCAL_MACHINESOFTWARESweetIM.
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How to Fix MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED error in Windows 10
If you are using a Windows 10 PC that has different processors clubbed together, chances are you might encounter an error saying, “MULTIPROCESSOR CONFIGURATION NOT SUPPORTED” during a Windows upgrade or software installation. This error is actually caused by a bug check with a value of 0x0000003E. This error also indicates that the processors in your computer are asymmetric in relation to one another. So if you want to upgrade you need to have all the processors of the same type and level. But worry not for this guide will help you in fixing this error. The MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED error can occur in several cases such as during an installation of Windows 10, or when the driver is loaded, or when Windows Start or Shutdown and the chances of you getting a blue screen is very much high. To fix this error, refer to the options given below and make sure to follow them carefully.

Option 1 – Try to disable the Hyper-Threading in your BIOS

Hyper-Threading in the BIOS lets a processor (multi-threaded) run various tasks in a simultaneous manner. To disable this, here’s what you have to do:
  • Restart your computer and boot into it right after. To do that, tap the F2 key.
  • Once you’re in the BIOS, locate the Hyper-Threading option which should be located under the Performance section along with other options like Multi-core support, Rapid Start technology, and many more.
  • Disable Hyper-Threading and then make sure to save the changes and exit BIOS.
Note: Although Hyper-Threading is only used when necessary, there are some OEMS that don’t have the option to disable it and if that’s the case, you need to try other options given below.

Option 2 – Try to disable the Virtualization in the BIOS

Virtualization in the BIOS allows users to run a single physical resource such as the server or storage device to appear that it is running as multiple logical resources. It is also properly termed as “HYPER-V”.  To disable it, refer to these steps:
  • Boot into the BIOS as you did earlier.
  • Then look for the Security options.
  • After that, from Security options, look for Virtualization Technology or VTX among the options given.
  • Then turn it off and restart your computer.
Note: Although Windows 10 offers features such as the Device Security for Core Isolation and Memory Integrity, if you turn them off at the software level, it will not help at all. If you’re able to resolve the error, you can do some further research and see what software or hardware you can use to further help you.

Option 3 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the MULTIPROCESSOR CONFIGURATION NOT SUPPORTED error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.
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How to Download Steam saves
Steam is one of if not the largest online store for the digital distribution of games on the PC platform. The game gets downloaded to your PC when you are planning to play it and its saves are synched in the Steam cloud. They get automatically downloaded when you install the game but you can also get your saves by directly downloading them from Valve's website in your browser. If Steam isn’t automatically downloading your old save games after you install a game, ensure Steam Cloud is enabled for that game within Steam. Locate the game in your Steam library, right-click it, and then select Properties. Click the Updates tab and ensure the Enable Steam Cloud synchronization option is checked for the game. If this option isn’t checked, Steam won’t automatically download your cloud saves. If you don’t see a Steam Cloud option for a game here, that game doesn’t support Steam Cloud. Not all games on Steam do, it’s up to each game developer.

Download the Files in Your Web Browser

Valve lets you download your Steam cloud save files via a web browser, too. You can download just your saved files without re-downloading the entire game. To find your saved files, visit Valve’s View Steam Cloud page in your web browser and sign in with your Steam account. You’ll see a list of games using your Steam Cloud storage. Locate the game in the list and click Show Files to see all the files for a game. Each game has a page showing all the files it’s storing in Steam Cloud, as well as the date they were modified. To download a file, click Download. Download all the save files for your game, and you’ll have a copy of its save games. This feature is especially useful for multi-platform games that don’t automatically synchronize save files between platforms.
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Fix Kernel Power Blue Screen in Windows
To function properly and as intended, Windows 10 depends on a number of resources and software components. Even with a simple task as powering the machine, there are already several smaller software components supporting it. However, if any of these resources or components experience issues, it will affect the overall function of the computer. One of the errors reported is the Kernel Power Blue Screen error which is triggered by the Windows Kernel that mostly comes with a Windows Kernel Event ID 41 error. This kind of error can turn off and reboot the computer randomly. Here’s an example of a Bugcheck code entry with the same event:
 “EventData BugcheckCode 159 BugcheckParameter1 0x3 BugcheckParameter2 0xfffffa80029c5060 BugcheckParameter3 0xfffff8000403d518 BugcheckParameter4 0xfffffa800208c010 SleepInProgress false PowerButtonTimestamp 0Converts to 0x9f (0x3, 0xfffffa80029c5060, 0xfffff8000403d518, 0xfffffa800208c010)”
This kind of BSOD error is caused by an issue with the Power Supply components in both the software and hardware parts of your computer. In such cases, if your computer is stuck in a reboot loop, you need to troubleshoot the problem via Safe Mode or in the Advanced Startup options screen.

Option 1 – Try disabling Overclocking

If you have enabled Overclocking, you might have to disable it as some users reported that the Kernel-Power Blue Screen error started to appear right after overclocking. To disable it, follow the steps below.
  • Go to the Start Menu and open Settings.
  • Next, select Update and Security and go to the Recover tab.
  • From there, click on Restart now in Advanced startup. This will restart your computer.
  • Once you’re in the Advanced startup, go to Troubleshoot and then select Advanced Options.
  • From there, select the UEFU Firmware Settings.
  • Now click on Restart. Once your computer has restarted, it will automatically open BIOS.
  • From the BIOS, go to the Advanced tab and navigate to Performance and then look for Overclocking.
  • Once you’ve found Overclocking, make sure that it is disabled. If it’s not, then disable it and then save the changes made by tapping the F10 key.
  • Start your computer normally and check if the Kernel-Power Blue Screen error is now fixed.

Option 2 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:
  • Go to Settings and navigate to Update & Security > Troubleshoot.
  • After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
  • Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
  • Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.
Note: You could also try to run the Blue Screen troubleshooter to fix the Kernel-Power BSOD error. You can find it under the same page as the Power troubleshooter.

Option 3 – Try to replace the Power Supply Unit

You could also try to consider physically replacing the Power Supply Unit or PSU of your computer and see if that helps or not.

Option 4 – Run the Windows Memory Diagnostic tool

Since this error could be caused by some issues in the memory, you can try running the Windows Memory Diagnostic tool and see if it helps.
  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 5 – Try to check physically check your RAM

In this option, you have to check your RAM physically especially if you tend to use multiple physical RAMs on your computer so it can be quite tricky and technical. You have to check first if they are of the same frequency and then verify if the chip is compatible or not. You also have to check if the sockets are attached using some adapter or non-recommended apparatus as it can cause some problems while giving performance hit to your computer.

Option 6 – Try to update the BIOS

Updating the BIOS can help you fix the Kernel-Power BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.
Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

Option 7 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the Kernel-Power BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:
  • Boot your PC into Safe Mode.
  • Then tap the Win + R keys to open the Run dialog box.
  • Next, type in “control” to open Control Panel.
  • After that, select Hardware and Sound and click on Power Options.
  • Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
  • Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
  • Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.
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Fix The backup application could not start
Windows comes with a built-in backup solution. However, if it failed because of an internal error, you will encounter an error message saying, “The backup application could not start due to an internal error, Server execution failed (0x80080005)”. When you get this kind of error, it means that it did not start and the process failed with a Server execution error. If you got this kind of error worries not for this post will guide you in fixing the problem in your Windows 10 computer. The Windows Backup service is an excellent feature in Windows that only works on the NTFS file system and if you want to use this make sure that you have formatted your files system to NTFS. It is performed by the Volume Shadow Copy, all you have to do is right-click on any folder and if you see the “Previous versions” option, this means that a backup process runs from time to time and can bring back old files when needed. To resolve the “The backup application could not start due to an internal error”, here are two suggestions you can check out.

Option 1 – Check if the Volume Shadow Copy service is running and restart it

The first thing you need to do is check if the Volume Shadow Copy service. To do that, refer to the following steps:
  • Click on Start and type “cmd” and right-click on Command Prompt from the search results.
  • Then select the “Run as administrator” option to open Command Prompt with admin privileges.
  • After that, type “net stop sdrsvc” and hit Enter to execute the command in stopping the Volume Shadow Copy service.
  • Next, type the “net start sdrsvc” command and hit Enter to start the service again.
Note: You can also restart the service using the Windows Services Manager.
  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
  • From there, look for the Volume Shadow Service (sdrsv) from the list of services. Its Startup type should be set to Manual by default.
  • Restart the service and if you don’t encounter any error while you turn it on, re-run the backup service and see if the backup process runs successfully.

Option 2 – Try to run the Volume Shadow Copy Service in a Clean Boot State

If the first option didn’t work and the service still keeps on failing even though the service is running, you can try putting your computer in a Clean Boot State and then try to run Windows Backup again.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Volume Shadow Copy service again and see if the process goes smoothly.
Note: You might also want to delete all the files in the backup solution if you want to start fresh with the backup solution. Just go to C:/System/Volume/Information/Windows Backup and take ownership of the folder. After that, make sure to stop the Volume Shadow Copy service and then delete all the files inside it.
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