Fix Windows Sandbox failed to start 0x80070015

Scammers have decided to target Windows’s 10 App installer process in order to infect your computer and steal your data. As in most usual online scams, everything starts with a strange email containing threats and other poorly written and composed speech. At the end of the given email, there would be a link claiming that you, of course, need to read it and follow instructions about the threat, if you click the link it will open a web page where you will have an innocent-looking PDF file with more information about the threat itself. If you click on a seemingly innocent PDF file it will summon Windows 10's AppInstaller.exe tool, kickstarting a download-and-run process that'll put you in a bad place very quickly. From there, you'll have to deal with the dangers of malware BazarBackdoor, including data and credential theft. This kind of scam is nothing new but the interesting thing here is that it uses App installer and by clicking on a link you are opening and giving permission for a malicious crook to use it. So, stay safe and do not click on any links from unknown emails no matter what.

Uncdms.dll Error Code - What is it?

Uncdms.dll is a Dynamic Link Library file and a crucial part of the Windows Desktop Search Software. It is used to search emails, documents, photos, videos, and folders instantly. However, the Uncdms.dll error pops on the screen, when the Windows Desktop Search Software fails to start. The error message is displayed in one of the following formats:

• “Uncdms.dll cannot be found.”
• “Windowssearch.exe – cannot find the component. This application has failed to start because uncdms.dll was not found. Reinstalling the application may fix the problem.”
• “The file uncdms.dll is missing.”

Solution

Error Causes

Uncdms.dll error code may pop on your screen due to multiple reasons. These usually include but are not limited to:

• Viral infection
• Issues with Windows Desktop Search
• Registry corruption
• Uncdms.dll accidentally deleted during program un-installation

Further Information and Manual Repair

If you experience an Uncdms.dll error code on your system, fix it right away. This error is easy to resolve. You don’t have to be technically sound to resolve the uncdms.dll error code. Try the methods listed below to resolve without any hassle:

Method 1 - Check Your Recycle Bin and Restore the Deleted Uncdms.dll File

Since DLL files are shared files, there is a possibility that you accidentally deleted them while uninstalling some other program. To fix the issue, simply go to the recycle bin and look for the file. If you locate it, reinstall it. If you can’t, then it is advisable to download the Uncdms.dll file from a trusted DLL file website.

Method 2 - Uninstall and Then Re-install Windows Desktop Search

If the error code is related to issues with the Window Desktop Search application, then simply uninstall this software and re-install to resolve. To do this, click the start button, go to the control panel and then add/ remove programs. Now choose Windows Desktop Search from the list of programs and click Remove. After that, reboot your PC to activate changes. Now download the software and follow the same process and reinstall the Windows Desktop Search program on your PC. To activate changes, reboot. This will hopefully resolve the issue.

Method 3 - Update Windows

As this file is included in the service pack, try updating the Windows Utility to resolve the Uncdms.dll error code. To get started, click start and then go to the control panel, now choose Windows update. Follow the instructions to install Active X and then click install to update Windows Utility. Restart your system to bring the changes into effect.

Method 4 - Scan for Viruses and Repair the Registry

Whether the underlying cause of the Uncdms.dll error code is viral infection or registry corruption, it is advisable to download Restoro. It is an advanced and multi-functional PC Repair Tool integrated with 6 powerful utilities including antivirus and a registry cleaner. It scans and removes all types of viruses. The registry cleaning utility works simultaneously and removes all the unnecessary files corrupting the registry including cookies, temporary files, internet history, and junk files, and repairs it in seconds, thereby resolving the Uncdms.dll error immediately. Click here to download Restoro - PC Fixer

Steam is one of if not the largest online store for the digital distribution of games on the PC platform. The game gets downloaded to your PC when you are planning to play it and its saves are synched in the Steam cloud. They get automatically downloaded when you install the game but you can also get your saves by directly downloading them from Valve's website in your browser. If Steam isn’t automatically downloading your old save games after you install a game, ensure Steam Cloud is enabled for that game within Steam. Locate the game in your Steam library, right-click it, and then select Properties. Click the Updates tab and ensure the Enable Steam Cloud synchronization option is checked for the game. If this option isn’t checked, Steam won’t automatically download your cloud saves. If you don’t see a Steam Cloud option for a game here, that game doesn’t support Steam Cloud. Not all games on Steam do, it’s up to each game developer.

Download the Files in Your Web Browser

Valve lets you download your Steam cloud save files via a web browser, too. You can download just your saved files without re-downloading the entire game. To find your saved files, visit Valve’s View Steam Cloud page in your web browser and sign in with your Steam account. You’ll see a list of games using your Steam Cloud storage. Locate the game in the list and click Show Files to see all the files for a game. Each game has a page showing all the files it’s storing in Steam Cloud, as well as the date they were modified. To download a file, click Download. Download all the save files for your game, and you’ll have a copy of its save games. This feature is especially useful for multi-platform games that don’t automatically synchronize save files between platforms.

Athwbx.sys or the Qualcomm Atheros driver file is known to trigger several Blue Screen of Death errors. This occurs when the driver gets corrupted or when the operating system is unable to access or find it. In addition, bad sectors in the hard disk or RAM can also cause BSOD errors. The athwbx.sys file is known to cause the following BSOD errors listed below:

• SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (athwbx.sys)
• STOP 0x0000000A: IRQL_NOT_LESS_EQUAL (athwbx.sys)
• STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED (athwbx.sys)
• STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA (athwbx.sys)
• Your PC ran into a problem and needs to restart. You can search online later for this error: athwbx.sys

Before you proceed with the troubleshooting tips given below, you might want to try performing System Restore as it could resolve Blue Screen errors caused by the athwbx.sys file. To run System Restore, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Try recreating the athwbx.sys file

The first thing you can try is to recreate the athwbx.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named sys and rename it to athwbx.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the athwbx.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the athwbx.sys Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool

Running the Windows Memory Diagnostic tool in Windows 10 might also help you in fixing the athwbx.sys Blue Screen error. Refer to the steps below on how to run this tool:

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like athwbx.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

IRQL_NOT_LESS_OR_EQUAL - What is it?

IRQL_NOT_LESS_OR_EQUAL error is a type of blue screen of death (BSoD) error. It is a typical Windows PC error that occurs even in the latest Windows versions. The IRQL_NOT_LESS_OR_EQUAL error occurs on the computer screen when a memory address triggers unauthorized access. This leads to the suspension of your login session. The computer screen turns blue.

Solution

Error Causes

IRQL_NOT_LESS_OR_EQUAL error occurs due to several reasons. However, the most common causes for this error code include:

• Incompatible device drivers
• The poor device driver installation
• Faulty hardware
• Disk fragmentation
• Registry issues
• Viruses and malware attack

Blue screen of death error codes like IRQL_NOT_LESS_OR_EQUAL is critical. If not resolved timely, this error code can pose serious threats to your PC. It can lead to system crash and failure, due to which you can also lose your valuable data stored in your system. How to Fix IRQL_NOT_LESS_OR_EQUAL Error Code?

Further Information and Manual Repair

Here are some of the best and easy DIY methods to resolve this error code on your PC:

1. Roll Back Drivers

If the underlying cause of IRQL_NOT_LESS_OR_EQUAL error is poor driver installation, then try this method to resolve the issue. This can be done by simply clicking the start menu. Once you click on it, go to the control panel, then double click the system icon and locate the System Properties window. After that, click the hardware tab and then the device manager button. Now locate the device you recently installed. Double click on the recently installed device driver, click the driver tab, and then the rollback driver button. This will take a while, so wait for the process to finish.  After that, reboot the system.

2. Run Hardware Diagnostic

The IRQL error may also be triggered by faulty hardware. To identify which hardware is causing the error to pop up, you will have to run a hardware diagnostic.

• For this, go to the start menu, type Memory Diagnostic in the search bar.
• Now access this tool and click on Diagnose your memory problems. As you click it, it will ask you to perform the check by either restarting the PC immediately or on the next restart.
• Select the immediate one to get going. The system will carry a scan on the memory and show you the list of problematic errors detected during the scan. To resolve this error then all you have to do is replace the piece of faulty hardware.

Nonetheless, if no faulty hardware is detected, this means the error is related to memory. If so, try method 3 to resolve.

3. Disable Memory Caching

To fix the IRQL_NOT_LESS_OR_EQUAL error, try disabling the memory caching option. This is called BIOS memory caching. This can be done by restarting your PC and pressing the BIOS setup keys to enter the settings screen. Mostly it is an F2 key, however, it may be different in some computers as the motherboards of different makes have their own respective keys. Once you enter the BIOS settings look for options stating memory settings. Access these options and disable the memory caching feature.

4. Scan your PC for Malware

As mentioned above this error message can also result due to the intrusion of malicious software like malware, viruses, and spyware. To detect and remove them from your PC, download an antivirus and perform a system scan. Remove the detected viruses and malware to resolve. Please note, antivirus installation may lower the speed of your PC.

5.  Repair Registry and Fragmented Disk

Due to poor PC maintenance, you may experience registry issues. The registry stores all the activities performed on the PC including the unnecessary pieces of information like junk files, internet history, temporary files, cookies, and other flies. Such files take up a lot of disk space. When there is not much space on the storage device, the new data is saved in fragments. This is called disk fragmentation. When this file becomes fragmented it takes time to rearrange the data and reunite it to run the fragmented file on your PC. If not resolved, this leads to registry issues and thereby generating various PC error codes including IRQL_NOT_LESS_OR_EQUAL errors. The best way to clean the registry and repair the fragmented disk is to download Restoro. This is an advanced and multi-functional PC Fixer. It is embedded with multiple system repair utilities including a powerful registry cleaner that detects all registry issues in seconds, removes and wipes out unnecessary files cluttering the registry, cleans and repairs the registry and the damaged files. Other utilities include an antivirus that detects privacy errors and all types of malicious software infecting your system. It also functions as a system optimizer which means by running this software on your PC you won’t be compromising on your system’s performance. The system optimizer utility boosts the speed of your PC. This tool is safe and efficient. It has a user-friendly interface and is compatible with all Windows versions. Click here to download Restoro and resolve the IRQL_NOT_LESS_OR_EQUAL error code right away.

Windows Setup in Continuous Reboot Loop – What is it?

After upgrading to Windows 10 operating system from Windows 7 or Windows 8/8.1, a lot of Windows users are complaining about the Windows setup in a continuous reboot loop. The computer would just keep on rebooting every time the machine is booted and this incites frustration for a lot of Windows users.

Solution

Error Causes

When Windows launched the third update for Windows 10, users trying to upgrade to Windows 10 encountered an endless reboot loop problem. The computer will crash repeatedly. The KB3081424, which is a roll-up of bug fixes of Windows 10, continuously fails once you start the update process and then triggers a message showing: “We couldn’t complete the updates, undoing the changes.” The undoing process will then cause a system reboot mandatorily.

Once you log back on your computer again, the Windows 10 update will try to reinstall KB3081424. You will not be able to stop the update which will cause your Windows setup in a continuous reboot loop.

The KB3081424 will not be successfully installed since if it fails for the first time, that initial failure can be detected to create a bad entry in your Windows 10 registry. This will then prevent your subsequent attempts to reinstall KB3081424 to make it work correctly.

Further Information and Manual Repair

In order to fix the problem of Windows 10 setup in a continuous reboot loop, there are a few methods you can try. Try following these simple steps and you’ll be able to get rid of the problem.

Note: If you’re not highly confident to solve this issue on your own, it is highly recommended to consult an authorized computer technician who would be knowledgeable enough to fix the issue for you. In addition, you can also use a system optimizer to resolve the issue.

Method One: Check For Windows Update

Microsoft Windows released an updated fix for the Windows setup in continuous reboot loop problem. You can try fixing the issue through Windows Update.

1. Open Settings
2. Go to Update & Security
3. Select Windows Update then choose Check for updates

At this point, an additional update will be installed and downloaded to your operating system to resolve the continuous reboot loop problem.

Method Two: Eliminate Bad Registry Entry

Before KB3081424 attempts to install again, you can try doing this solution:

1. Click on the Start menu then type regedit
2. Once the window opens, go to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
3. Create a backup for your registry key (since this process is a bit risky). Select ProfileList then click on File and Export then choose your backup name.
4. From the ProfileList IDs, remove anything with ProfileImagePath in it.
5. Close Regedit then reboot. By this time, the KB3081424 should properly install.

Method Three: Perform A Startup Repair

Another thing you can try to solve the Windows setup in continuous reboot loop problem is to perform a startup repair from a working computer.

1. Ensure that all unnecessary devices are disconnected from your computer as your computer might detect them.
2. If you are connected to a network, you need to disconnect from this as well.
3. On a working computer, download the Windows 10 ISO then you can perform a startup repair.
4. Boot your computer from the Windows 10 DVD.

To change your BIOS option to boot from the Windows 10 DVD, follow these steps:

1. Boot your computer then press the F2 function key to enter setup.

NOTE: You must do this quickly since the BIOS loads rapidly.

2. Once you’re inside the BIOS, navigate to the Boot Configuration screen. On this screen, you’ll be able to change the first device to be loaded.
3. Go to Removable Devices then hit Enter. Removable devices could either be a thumb drive or DVD. Select DVD to put it at the top and be the first boot device.
4. Save your changes by pressing on the F10 function key. A setup confirmation box will appear with a message Save configuration changes and exit now. Select Yes.
5. Exit BIOS by pressing on the ESC key. You should be prompted to boot from the Windows 10 DVD at this point.

If you're not able to execute the aforementioned processes on your own, get help or download and install a powerful system optimizer to assist with the windows continuous reboot loop process and other Windows 10 error messages.

As you know, every Windows Update is essential for every Windows operating system. They have to be regularly installed, especially since they include various security updates that are important to the system. However, there are times when Windows Update fails to execute properly and you get errors like the error code 0x80070BC9. When you encounter this particular Windows Update error, you will get the following error message on your screen:

“0x80070BC9 – ERROR_FAIL_REBOOT_REQUIRED. The requested operation failed. A system reboot is required to roll back changes made.”

This kind of Windows Update error is most likely caused by a newly installed problematic software, corrupted Windows Update files, or policies that restrict the behavior of the Windows Module Installer. The Windows Module Installer, also known as “WMIW” or “TiWorker.exe”, is the one that checks for new updates from the Windows server and installs them on your computer. This is why you need to make sure that you do not have any policies that control the start behavior of the Windows Module Installer since this service must not be hardened to any start value and should be managed by the operating system. To resolve the Windows Update error code 0x80070BC9, you can check out the options provided below.

Option 1 – Try checking the status of the Windows Modules Installer Worker Service

Since the Windows Update error code 0x80070BC9 has something to do with the Windows Module Installer Worker service, you need to check its status in the Service Manager. Refer to the following steps to do so.

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “MSC” in the field and hit Enter to open the Services Manager.
• After opening the Services Manager, look for the Windows Modules Installer Worker Service.
• Once you found it, check its status and make sure that its Startup type is set to Manual.
• Now click on the Start button and see if it fixes the Windows Update error.

Option 2 – Run the Windows Update Troubleshooter

You might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error code 0x80072EE2. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try contacting the IT administrator to modify the group policies

You could also try to contact the IT administrator to have the group policies modified. This option is applicable for company-managed systems. As mentioned, one of the possible causes of the Windows Update error 0x80072EE2 is the policies that control the start behavior of the Windows Module Installer. Thus, you need to have them removed so that the Windows Module Installer Worker service is managed by the operating system itself. And since there could be many policies, it is highly advised that you contact your company’s IT administrator to get the job done for you.

Option 4 – Try to install the Windows Updates in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x80070BC9. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Page Fault in Non-Paged Area is a blue screen error usually happening with faulty drivers but it can come from different issues like faulty RAM. In this short article, we will cover usual ways on how to approach and solve this error.

Solving Page fault in Non-Paged Area

Rollback using system restore

Simple and easy solution, roll back to the previous system restore point where Windows was stable and working.

Fix Page Fault in Non-Paged Area using device manager

1. Press ⊞ WINDOWS + X to open the hidden menu
2. Click on device manager
3. Find a device with a question mark and right-click on it
4. Click on the rollback driver button

Fix via command prompt

1. Press ⊞ WINDOWS + X to open the hidden menu
2. Click on command prompt (admin)
3. Inside command prompt type in SFC / scannow and press ENTER
4. Wait for the process to be finished and then reboot the PC

Fix via DISM tool

1. Press ⊞ WINDOWS + X to open the hidden menu
2. Click on command prompt (admin)
3. Inside command prompt type in DISM /Online /Cleanup-image /Restorehealth and press ENTER
4. Wait for the process to be finished and then reboot the PC

Page fault in Non-Paged Area via a dedicated tool

Sometimes manual and provided solutions just simply cannot cut it because the issue is triggered also with something else and not just a single issue. Use DRIVERFIX to fix this specific issue with a single click.

As of late, users have been reporting about getting an error saying, SAFE_OS phase error during Replicate_OC operation when they tried to upgrade their Windows 7 or Windows 8.1 computers to Windows 10. Although the error code in this problem could vary, in this situation, it states:

0xC1900101 – 0x20017, The installation failed in the SAFE_OS phase error during Replicate_OC operation

To fix this issue, you need to follow the given options below. But before you do, you need to create a System Restore point first so that if anything goes wrong, you can always undo the changes you’ve made.

Option 1 – Try to change the Windows 10 installation

According to security experts, one of the main causes of this error is the KB3064209Windows Update. This particular update is the one responsible for updating the CPU Microcode for processors made by Intel. Thus, if you don’t use an Intel processor, you can skip this option and proceed to the next one. However, if you use Intel, make sure to follow the instructions in this option carefully. Take note that in this solution, C: partition is referred to as the OS Partition while H: partition is referred to as the USB Pen Drive.

• First, you need to download the Windows 10 ISO from the Windows 10 Media Creation tool and then copy its contents to the Pen Drive H.
• Next, tap the Win + X keys and click on the Command Prompt (Admin0 option. If a User Account Control appears, simply click Yes.
• After opening Command Prompt, type the following command:

dism /Mount-Image /ImageFile:H:sourcesboot.wim /index:1 /MountDir:C:UsersUserDesktopmount

• Now navigate to the following path in the Windows File Explorer:

C:UsersUserDesktopmountWindowsSystem32mcupdate_GenuineIntel.dll

• From there, right-click on the file named “mcupdate_GenuineIntel.dll and click on Properties.
• Next, go to the Security tab and click on Advanced. In the Advanced section, change the Owner to your User Account and click OK.
• And then back to the Security tab, click on the Edit button and check on Full control to make sure that your User Account has all the privileges.
• Now click on Apply and then OK.
• After that, delete the file you saw earlier which is named mcupdate_Genuine.dll.
• Then close all the Windows File Explorer instances and go back to the Command Prompt window and unmounts the image you mounted before by typing the following command:

dism /Unmount-Image /MountDir:C:UsersUserDesktopmount /commit

• Afterward, repeat the steps from mounting up until here for these files:
  • wim /index:2
  • wim /index:1
  • wim /index:2
• Now delete the mount folder and remove the USB Pen Drive and then boot with the installer.

Option 2 – Try to perform a Disk Cleanup

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting SAFE_OS phase error during Replicate_OC operation instead so you need to perform a Disk Cleanup in order to fix the problem.

Option 3 – Try updating all your drivers

Every now and then, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the SAFE_OS phase error during the Replicate_OC operation. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Try to update your system’s BIOS

Aside from outdated drivers, outdated BIOS could also be the reason why you’re getting the SAFE_OS phase error during Replicate_OC operation which is why you need to update your system’s BIOS in order to resolve the issue.

Option 5 – Try checking the Windows Services status

• In the Cortana search box, search for “Services” and then click on the Services icon.
• After that, the Services utility will be opened in a new window.
• Next, look for the following services:
  • BITS (Background Intelligent Transfer Service)
  • Windows Update Service
  • Cryptographic Service
• Then right-click on each one of the services and click on Properties. From there, select Automatic from the drop-down of the Startup Type menu.
• Now click on OK for each one of them and restart your PC to apply the changes made.

Option 6 – Try to check the RAM modules

There are many times when all the components of the RAM weren’t able to be used by the computer so you need to check the RAM modules.

• You need to first turn off your PC and then take out your RAM physically.
• Next, clean it with a soft cloth and blow some air into the RAM slot in the motherboard.
• After that, put your RAM back in the same slot.
• Then try updating your computer system again.

If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809. Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:

Option 1 – Update your Graphics card drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing AMD Radeon HD2000 and HD4000 drivers

Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.

• Tap the Win + X + M keys to open the Device Manager.
• Next, look for your Graphics card drive, and under Display Adapters, right click on them and click Uninstall device or Disable device.
• After that, restart your computer. This will disable the AMD drivers so you won’t be able to find them. It will also release the Windows 10 v1809 update on your computer and in case your operating system tries to prompt you with the “New Device found” message, simply ignore it.

Option 3 – Try to use another browser

You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.

Option 4 – Try to remove the Graphics card physically

You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.