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Windows got stuck on Preparing Windows screen

You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. To resolve this issue, read on as this post will show you what you can do if your Windows 10 PC is stuck on the “Preparing Windows” screen.

A lot of users have tried logging back into their account once more but to no avail as the same screen still greets them. And even when they tried the Ctrl + Alt + Del combo, it still didn’t work. This only goes to show that your account might somehow be corrupted.

Option 1 – Try booting your PC into Safe Mode

The first thing you can do to resolve the issue is to try booting your computer into Safe Mode and then log in using an Admin account. If it seems like your admin account has caused the problem, you need to create an admin account first and then log in after you reboot into the account and then log off. After that, restart your PC normally and check if the problem’s resolved or not. If not, refer to the next given option below.

Option 2 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double-click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which among the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why your screen is stuck at “Preparing Windows”. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try to repair hard disk errors using the Chkdsk utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
  • chkntfs /t
  • chkntfs /t:10

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Option 2 – Try enabling SSL 3 / TLS and disable QUIC Protocol

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Option 1 – Try to clear browser cache

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Option 2 – Try to delete the cache files for Google Chrome

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  • After that, go to the Advanced tab and select all time as well as the first four options.
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Option 3 – Try allowing Google Chrome to keep local data

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Option 4 – Try to enable the setting that offers to save password

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Option 5 – Try to create a new profile for Chrome

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Option 6 – Reset Chrome

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Option 7 – Try to clean reinstall Chrome

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USB storage devices, peripherals, and other devices are almost used on a daily basis. And as you know, when removing the USB storage devices, it is recommended to always use the “Safely remove the USB storage device” option in order to prevent data corruption in the USB storage device. However, there are times when you may see the following error message after you use the “Safely remove the USB storage device” option:
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This kind of error message occurs when the device is still interacting with the operating system in the background. There are several ways you can fix this error but before you check them out below, you need to close all the open windows and programs that may be using the USB storage device and then wait for a couple of seconds and then try safely removing it again. However, if you are still getting the same error message, then here are some tips you should try:

Option 1 – Try to use the Task Manager

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  • After that, look for the running processes and programs hogging on your USB Storage device. The error could be due to a program or process that’s using the USB device. This program or process will hog onto some Disk or CPU while transferring data and interacting with the device.
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Option 2 – Try using DISKPART

The next thing you can try to resolve the issue is to use DISKPART. Refer to the given steps below to do so.
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  • Next, type and enter this command to execute it: diskpart
  • The command you entered will initiate the DISKPART utility. After that, type and enter this second command: list disk
  • Next, type and enter this third command: list volume
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    • select volume #
  • After that, it will select the Disk or Partition you want to select.
  • Now type either one of the following commands:
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    • online volume #

Option 3– Try using the Disk Management utility

  • Tap the Win + R keys to open Run.
  • Then type “diskmgmt.msc” in the field and hit Enter to open the Disk Management utility.
  • Next, look for the entry for your USB Storage device and once you’ve found it, right-click on it and select Offline.
  • After that, try to safely remove your USB Storage device again and see if the error is fixed. Note that you need to go over the same steps again if you want to plug your USB Storage device back in but make sure to select the Online option instead of Offline to get your device back online.
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