Windows got stuck on Preparing Windows screen

You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. To resolve this issue, read on as this post will show you what you can do if your Windows 10 PC is stuck on the “Preparing Windows” screen.

A lot of users have tried logging back into their account once more but to no avail as the same screen still greets them. And even when they tried the Ctrl + Alt + Del combo, it still didn’t work. This only goes to show that your account might somehow be corrupted.

Option 1 – Try booting your PC into Safe Mode

The first thing you can do to resolve the issue is to try booting your computer into Safe Mode and then log in using an Admin account. If it seems like your admin account has caused the problem, you need to create an admin account first and then log in after you reboot into the account and then log off. After that, restart your PC normally and check if the problem’s resolved or not. If not, refer to the next given option below.

Option 2 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double-click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which among the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why your screen is stuck at “Preparing Windows”. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try to repair hard disk errors using the Chkdsk utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
  • chkntfs /t
  • chkntfs /t:10

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Enable or Disable Automatic Encryption
You might be familiar with the Encryption File System or EFS algorithm if you rather keep your files and folders encrypted. Encryption File System is a built-in feature in Windows 10 which allows users to secure their important files. Although there is an alternative way for you to secure your data on your Windows 10 computer, you can’t ignore the fact that the main advantage of an Encryption File System over BitLocker is that the former can help you encrypt a particular folder rather than encrypting the whole hard drive partition. If you move a file inside a folder encrypted with the Encrypting File System it will automatically get encrypted. There are some users who like this feature but unsurprisingly, there are some that don’t. So if whether you want your files encrypted when you place them in an encrypted folder or if you want to keep it as it is, read on as to how you can do it either way. You can enable or disable automatic encryption of files moved to encrypted folders in Windows 10 using the Registry Editor or the Group Policy Editor. Before you proceed, make sure to create a System Restore Point first because the modifications you’re about to make in your computer might affect its overall functioning so if anything goes wrong, you can always undo the changes. Once you have that covered, refer to the options given below to enable or disable automatic encryption in Windows 10.

Option 1 – Enable or disable automatic encryption using Registry Editor

  • Press the Win key + R key at the same time to open the Run dialog box.
  • Then type “Regedit” in the field and press Enter to open the Registry Editor and if a User Account Control or UAC prompt appears, just click Yes to proceed.
  • After opening the Registry Editor, navigate to this key location: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesExplorer
  • Next, right-click on Explorer and select New > DWORD (32-bit) Value and then name the newly create DWORD to “NoEncryptOnMove” and press Enter to save it.
  • After that, double click on the NoEncryptOnMove DWORD and set its value to the following preferences:
    • 1 – Disable Auto Encryption of files moved to encrypted folders.
    • 0 – Enable Auto Encryption of files moved to encrypted folders.
  • Now close the Registry Editor and restart your computer to successfully apply the changes made.

Option 2 – Enable or disable automatic encryption using the Group Policy Editor

  • Press the Win + R keys to open the Run box and type “gpedit.msc” in the field and press Enter to open the Group Policy Editor.
  • After that, navigate to this path: Computer ConfigurationAdministrative TemplatesSystem
  • Next, look for the “Do not automatically encrypt files moved to encrypted folders” option and double click on it to set the policy. From there, you will see the following description:
“This policy setting prevents File Explorer from encrypting files that are moved to an encrypted folder. If you enable this policy setting, File Explorer will not automatically encrypt files that are moved to an encrypted folder. If you disable or do not configure this policy setting, File Explorer automatically encrypts files that are moved to an encrypted folder. This setting applies only to files moved within a volume. When files are moved to other volumes, or if you create a new file in an encrypted folder, File Explorer encrypts those files automatically.”
  • Now select one of the radio buttons below depending on your preference:
    • Not Configured or Disabled: Enable Auto Encrypt of files moved to EFS Encrypted folders.
    • Enabled: Disable Auto Encrypt of files moved to EFS Encrypted folders.
  • Then click on the Apply and OK buttons to save the changes made.
  • Exit the Group Policy Editor and restart your computer.
Read More
No Audio Device Error – Fix Tricks

What exactly is no audio device malfunction?

No audio device error is among the malfunctions that many Computer consumers run into. No sound or audio can be heard from the computer when the error occurs.

Solution

driverfix boxError Causes

There are numerous elements that may be the basis of this malfunction. Corrupted or broken sound card drivers, incorrect Device Manager Options for example, or even incorrect BIOS configurations.

Further Information and Manual Repair

How could you recover the standard production of audio by your personal computer and solve this malfunction? Like a number of additional malfunctions, the method of the repair depends on its trigger. To properly solve this dilemma, you are required to run through an evaluation of the pc system so that you can pinpoint the cause. This is because there are numerous variables, which alone, or concurrently may trigger this dilemma. These measures will allow you to work out the no sound device error in your personal computer programs, identify the trigger and fix it. Follow the directions in step 1 if your computer has an onboard audio device installed in it and assess the BIOS settings. You can jump step 1 and move to step two if you utilize a separate sound card.

STEP #1 - Assess the BIOS options.

No sound device error can be caused by incorrect BIOS configurations in your Personal Computer. By fixing these settings if they are the cause of the malfunction, you can easily solve it. Make Sure you restart the pc and immediately access the BIOS options. By locating the Sound card, which is usually known as the AC97 Audio, you should subsequently open the Integrated Peripherals. As soon as you locate it, set it to Allow or Auto. Finally, you should access the On-Board Audio AC97 Control and set it to Allow or Auto as well. If it doesn't solve the situation, proceed to Step Two.

STEP #2 - Analyze the Device Manager

No sound device malfunction can be additionally caused by malfunctions with the Device Manager. To solve this issue, go to My Computer, right-click it, select properties, click on the Hardware tab, then click on Device Manager. At this windowpane, analyze the movie, audio, and game controllers. If you learn that there is a cross on any of the sub things, right-click it subsequently and set it to Enable. The sound card driver may have not been correctly installed or may be damaged if there is Exclamatory Mark or Question Mark on the device manager menu. This does not mean that the sound card driver is ok. It may have malfunctioned even though you do not locate anything unusual. This is because the Device Manager doesn't always recognize errors in audio hardware. After this, you can proceed to step 3.

STEP #3 - Upgrade or reinstall the Sound Card Driver.

About 80% of "no sound system discovered/installed" malfunctions come from broken and/ or out-of-date card drivers. The sound card will not be detected by the Windows Operating System, when the audio card driver is corrupted, damaged, or out-of-date and therefore no sound will be produced by your computer. If this is the cause of the no sound device malfunction, you should reinstall the Audio Card Driver on your computer. Still, you can utilize driver upgrade applications on the web that will help you upgrade out-of-date drivers.
Read More
An Easy Guide to Repairing Error Code 0x000000A5

0x000000A5 - What is this Error Code?

0x000000A5 is a stop error code also referred to as a blue screen of death error code. It is related to Advanced Configuration and Power Interface basic input/output system in Windows. It often leads to a sudden system shut down or your system may restart unexpectedly. Blue error codes like 0x000000A5 are the most severe and dangerous types of errors Windows can encounter. Ignoring 0x000000A5 error pop-ups and not repairing it timely can result in system crashes, valuable data loss and system failure.

Solution

Restoro box imageError Causes

The 0x000000A5 error code occurs particularly because of the ACPI BIOS error. This error message on your computer screen indicates that the Advanced Configuration and Power Interface (ACPI) BIOS of the computer is not compatible with your Windows system and is not fully compliant with the ACPI specifications. BIOS is a set of software. Through this software, the operating system communicates with the computer’s hardware devices. The ACPI is a part of BIOS and the Windows operating system. It is the standard for the way BIOS works. The presence of ACPI in the BIOS on a given Windows system determines whether the system can make full use of features such as Power Management or Plug and Play. Here’s what happens: traditionally, ACPI BIOS implementation tries to manipulate hardware resources directly through BIOS code for hardware functionality nonetheless if the ACPI-based BIOS is not compliant with the ACPI standard on your system, it may not support workable communication between the operating system and the hardware. This results in imbalance as the operations cannot be synchronized which results in system shut down, system instability, and machine failure. As a warning stop error 0x0000000A5 is displayed on the screen.

Further Information and Manual Repair

To fix the error message 0x0000005A on your PC you don’t need any professional assistance. Solving such blue screen errors in just a couple of clicks is not possible with Restoro This is a multi-functional and feature-filled registry cleaner and system optimizer that helps PC users resolve practically every type of system instability issues and registry errors including BSoD errors like 0x000000A5. It offers a comprehensive suite of utilities including registry cleaning, privacy issue detection and repair, system stability error identification, and Active X and Class issues detection. This innovative and advanced PC fixer is designed to ensure and deliver optimum system performance. It scans and detects causes for 0x000000A5 error code and repairs them in seconds. It has a neat and intuitive layout and easy navigation which makes this repair tool extremely user-friendly. Users of all levels are it novice or experienced can use it with ease and fix all types of PC-related errors like 0x000000A5 right away with no hassle. ACPI BIOS Error can be quickly resolved with this tool. This error tool offers outstanding compatibility. It is practically compatible with all Windows versions.

Restoro download

To get started all you have to do is click here to install the Restoro on your computer. Once it is installed, run it to scan for 0x000000A5 error code. After scanning is complete, click the repair button to repair this issue immediately. For user safety and data security, Restoro also creates backup files. This ensures that no valuable data is lost during system repair. So, don’t delay in resolving error 0x000000A5 error code; install Restoro on your system today!
Read More
How to Fix Hal.dll Error Code

Hal.dll Error - What is it?

Hal.dll error is a type of dynamic link library error that is common in Windows. Hal.dll is the critical file in all Windows installations and the error occurs when this file cannot be correctly loaded. Hal is the abbreviation for ‘Hardware Abstraction Layer’. Communication between Windows and different PC hardware is facilitated with this file. The error causes inconvenience and hampers your ability to use the hardware. The error message is displayed in either one of the following formats:
  • "Windows could not start because the following file is missing or corrupt: C:Windowssystem32hal.dll. Please re-install a copy of the above file."
  • "Cannot find WindowsSystem32hal.dll"
  • "C:WindowsSystem32Hal.dll missing or corrupt: Please re-install a copy of the above file."

Solution

Restoro box imageError Causes

Hal.dll error occurs due to multiple reasons. These include:
  • BIOS are not configured properly
  • Damaged hard drive
  • Hal.dll file is missing, damaged, or corrupt
  • Viral Infection

Further Information and Manual Repair

To fix and resolve the Hal.dll error code on your system, you don’t always have to hire a professional technician for the job. Though Hal.dll error is critical but easy to resolve, here are some solutions that you can try to fix it right away even if you don’t have any technical expertise.

1) Restart Your PC

Sometimes this can be a temporary error, so try restarting your PC. If the error is resolved then that’s great. However, if it still persists, then try other solutions.

2) Change the Boot Order

The underlying cause for the Hal.dll error is often not properly configured BIOS; if this is the cause, simply change the boot order of the bootable devices like your hard drive. The BIOS setup utility is used to change boot order settings. This can be done by restarting your PC. Once you restart, press F2 to enter the setup. Now go to SATA operation and change RAID AHCI to RAID ATA. Save changes and then exit. By doing so, you will be able to re-configure the BIOS and resolve the error.

3) Use BOOTMGR

Another way to resolve is to update the volume boot code to use BOOTMGR. To do this, access advanced startup options, open the command prompt and type bootsect command and then press Enter. Run the command and then you’ll get the following message: C: (\?Volume{37a450c8-2331-11e0-9019-806e6f6e6963}) Successfully updated NTFS filesystem bootcode. Bootcode was successfully updated on all targeted volumes. After that close the command prompt. This is most likely to resolve the error.

4) Repair Registry With Restoro.

In case the error is still not fixed, then this means that the problem is bigger than you thought. It may be due to hard drive failure, viral infection, or sometimes because of hal.dll file corruption. In the event of these error causes, it is recommended to download Restoro. Restoro is an advanced, next-generation, and multi-functional PC repair tool embedded with numerous utilities like a registry cleaner, an antivirus, and a system optimizer. The registry cleaner utility:
  • Scans for all registry issues
  • Wipes out the unnecessary files saved in the hard drive like the junk files, cookies, internet history, and temporary files
  • Cleans the disk
  • Repairs damaged and corrupt files
  • Restores the registry
The antivirus utility scans and removes all malicious software from your PC including viruses, Trojans, malware, adware, and spyware. Simultaneously, it also boosts the speed of your system. It is safe and efficient PC repair software. It has simple navigation and a user-friendly interface. Whether you are using Windows 7, 8 or Vista, it is compatible with all. It can also be used on Windows XP. Click here to download Restoro and resolve the Hal.dll error today!
Read More
Fix Windows errors 80240020, 8007002C, 80246007, 80070004
Upgrading your Windows 10 computer does not always go smoothly and you often encounter not just one but various errors so, in this post, we are going to cover several Windows 10 upgrade errors such as 80240020, 8007002C, 80246007, 80070004. All these upgrade errors are related to the Windows Update folder. Thus, you need to clear the Software Distribution folder, repair the System Image and fix System Health in order to resolve all these Windows 10 Upgrade errors. Before you get started on the steps to resolve these tons of errors, you have to disable your security program for the meantime, disconnect your peripherals, remove USBs connected to your PC and then make sure that your PC is connected to the main power supply. Once you have everything covered, carefully follow the options given below.

Option 1 – Delete Windows 10 Update Files in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.
  • Now Open Settings and check for Windows Updates. Windows 10 should begin the download right away.

Option 2 – Try using the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess
Note: The Windows Upgrade error, with error code 80240020 is an expected error message that happens when the upgrade requires customer user action. Thus, you need to do the following steps to resolve this particular Windows Upgrade error.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdate
  • Now right click on WindowsUpdate located in the left pane and then create a new key and name it as “OSUpgrade
  • Next, right-click in an empty space in the left pane and create a new DWORD and name it “AllowOSUpgrade” and enter “1” as its value.

Option 3 – Try running the Windows Update in a Clean Boot State.

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.
Read More
Fix NVIDIA Control Panel Access denied
As you know, the NVIDIA Control Panel is the central control panel for all devices that run the graphics drivers manufactured by NVIDIA. This control panel comes bundled with the drive package itself which is why there is no need for users to download it or update it separately. However, recently, some users reported that when they tried to make changes to the configuration in the NVIDIA Control Panel, they were unable to do so and encountered an error message instead saying, “Access denied. Failed to apply selected settings to your system”. If you also got the same error message, then you’ve come to the right place as this post will walk you through fixing this error in the NVIDIA Control Panel. There are several suggestions given in this article to fix the error. You can try to run the file named “nvcplui.exe” as an administrator or restore the most recent version of the folder where the aforementioned file is located. You could also try to restart NVIDIA’s process or restart the NVIDIA Display driver service or update the NVIDIA drivers in your computer. For more details, refer to each one of the options given below.

Option 1 – Try running the nvcplui.exe file as an administrator

  • Tap the Win + E keys to open File Explorer and navigate to this path: C:/Program Files/NVIDIA Corporation/Control Panel/Client
  • After that, look for the exe file and right-click on it, and then select the Run as administrator option.
  • Next, select Yes if a User Account Control or UAC prompt appears.

Option 2 – Try to restore the most recent version of the folder

The next thing you can do to fix the error is to restore the most recent version of the folder where the nvcplui.exe file is located. Keep in mind that this option is tricky so you have to be careful.
  • Tap the Win + E keys to open File Explorer.
  • Next, navigate to this path: C:/ProgramData/NVIDIA DRS
  • From there, right-click on the DRS folder and select Properties.
  • After that, go to the Previous Versions, System Protection, or System Restore tab in the Properties window.
  • Now restore the most recent version of the contents inside that folder. This will revert the old working configuration of DRS.

Option 3: Restart the process of the NVIDIA Control Panel

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • After opening the Task Manager, look for the process named NVIDIA Control Panel Application.
  • Once you found it, expand it and right-click on the NVIDIA Control Panel sub-process, and click on End Task.
  • Now try opening the NVIDIA Control Panel from the Start Menu and see if it now works fine or not.

Option 4: Restart the NVIDIA Display Driver Service

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • After opening the Services window, you will see a list of services. From there, look for services named “NVIDIA Display Container LS” and double click on it to open its Properties.
  • Now make sure that the service is Started. If it isn’t, you need to start it, otherwise, you need to Stop it and Start It again. You also have to make sure that the Startup Type is set to Automatic.
  • Do the same for the NVIDIA LocalSystem Container service.
  • Restart your computer and check if the problem’s fixed.

Option 5– Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
  • Tap the Win + R keys to open the Run dialog box.
  • Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
  • From there, you can see what type of Nvidia graphics card that your system is on.
  • Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.
Read More
How to Fix Error Code 0x800704c7 in Windows 10

Error Code 0x800704c7 – What is it?

Error code 0x800704c7 occurs when Windows users attempt to update their system. It affects various Windows users including those using Windows 7, Windows 8, and 8.1 and Windows 10. It usually occurs due to poor maintenance of the system and includes common symptoms such as the following:

  • Inability to upgrade your Windows operating system
  • Message box with error code 0x800704c7

Solution

Restoro box imageError Causes

Error code 0x800704c7 in Windows 10 can occur due to several reasons. For instance, it may be due to corrupted or missing system files. It may also result from malicious programs affecting your system or occur when a program or several programs are running in the background of one’s system while the user attempts to run the update.

To correct this issue, Windows users will need to select one or a few methods, depending on the issues affecting their PC.

Further Information and Manual Repair

Some of the best solutions for error code 0x800704c7 available to Windows users including using tools to scan for missing systems files or correct other issues inherent within your system.

These methods may include the use of Command Prompt and the performance of technical repair procedures. If you are uncertain of your skills, avoid compounding the issue or causing further damage to your PC by contacting a skilled Windows repair technician. This IT professional will be best equipped to use Windows tools and other methods to resolve error code 0x800704c7.

Method One: Scan Your System for Missing or Corrupt System Files

Using System File Checker Tool (SFC), Windows users can check their system for missing o corrupt system files. These utility tools within your Windows device will be able to replace missing files and repair corrupted ones, resulting in a more efficient system.  Run this tool by following the steps below:

  • Step One: Go to Start and type Command Prompt or CMD.
  • Step Two: Run as Administrator
  • Step Three: Type sfc /scannow. (Be sure to place a space between “sfc” and “/scannow”).

After running these procedures, check if the error code has been resolved. Go to Settings > Update & security > Windows Update. Update your Windows operating system. If error code 0x800704c7 reoccurs, you will need to try the next method below.

Method Two: Restore your System

System Restore is one of the best manual repair solutions Windows users can apply when they come across error codes like error code 0x800704c7. That’s because this method requires no technical or advanced knowledge and therefore can be performed by anyone. Simply follow the steps below to restore your system to a period of time in the past where the error was not present on your system. If done correctly, this could enable you to resolve the issue with little frustration on your part.

  • Step one: Type Control Panel in the search bar near the Start button
  • Step two: Select Control Panel, then Recovery
  • Step three: Select System Restore then click Next
  • Step four: Select a restore point before appeared on your Windows 10 system
  • Step five: Select Next then Finish

Note that once System Restore is enabled it will remove drivers, apps, and even updates installed after the restore point. For this reason, be careful to choose the most appropriate restore point. Also once you’ve completed this task, check to see if you are able to update your system. If the update stops before the process is complete and a message box occurs with the error code 0x800704c7, proceed to the next manual repair option below.

Method Three: Check for and Remove Malware

Viruses or other forms of malware can adversely affect your system, causing error codes and other issues to take place. To resolve error code 0x800704c7 in Windows 10, check for and remove malware using a reputable anti-malware program.

If no anti-virus software is present on your system or if you scan your device but fail to spot an issue, proceed to method four.

Method Four: Use an Automated Tool

This method involves the use of a powerful automated tool. But why is this important you might ask? A third-party tool is often the best solution when all manual repair efforts fail. Automated tools come equipped to tackle the most serious PC problems including error codes which can cause frustration and result in reduces PC performance.

Read More
Fix VIDEO_DXGKRNL_FATAL_ERROR (0x00000113)
A lot of Windows 10 users have reported recently that their computers are frequently crashing with a Blue Screen error with an error code “VIDEO_DXGKRNL_FATAL_ERROR”. This kind of Stop error appears not so often and its bug check value of 0x00000113 is an indication that there is some violation in the Microsoft DirectX graphics kernel subsystem. This error also occurs when there is a corrupted driver that interferes with the GPU’s normal functionality. According to some security experts, this kind of error is reported to only occur in Windows 10 PCs. Users started getting this error right after a large Windows Update. The cause of this error might have something to do with a violation in the DirectX graphics kernel subsystem where there could be a bad DirectX install or some corrupted Dynamic Link Library or DLL. Aside from that, the error might also be caused by the Nvidia driver which might have crashed or it could also be that there is an intermittent power supply. Moreover, an outdated BIOS as well as a third-party security program might be the ones behind this Blue Screen error. Whichever the case may be, you need to fix the VIDEO_DXGKRNL_FATAL_ERROR BSOD error by following the instructions given below carefully.

Option 1 – Try checking if the NVIDIA graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the NVIDIA graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the NVIDIA graphics card is enabled or not. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for the Nvidia graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
  • Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Update or uninstall third-party security program

As mentioned, the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen error might be caused by a third-party security program that’s installed on your computer. So you have to either update it or uninstall it to resolve the issue.

Option 3 – Check the power supply for any inconsistency

The Blue Screen error might also be caused by an intermittent power supply. If there is any intermittent changes between the main supply and the battery power, it might lead to bad contact on your supply to the charger and thus, causes the VIDEO_DXGKRNL_FATAL_ERROR Stop error to appear. So to check if this scenario is applicable to you, you have to monitor your computer for any frequent changes between the power supply and the battery power. If you see that the supply is displaying power On and Off, see if the same goes when the power supply is disconnected. However, if it does not occur, you might have to purchase a new power adapter cable and replace the one that you have right now.

Option 4 – Reinstall the Graphics card drivers

  • Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
  • After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
  • After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
  • Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
  • Now restart your computer.
  • Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
  • Restart your computer once again. That should fix the problem.

Option 5 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the BSOD error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.

Option 6 – Perform a System Restore

Performing a System Restore on your computer can also help you fix the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen of Death error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Read More
Fix Windows Update Error 0x80242006
If you are trying to update your Windows 10 computer using Windows Update but encounter an error code 0x80242006, then you’ve come to the right place as this post will guide you in fixing this particular Windows Update error. This kind of error might be due to mishandling by the operating system. It could also be caused by the antivirus program or security software installed in your computer. When you encounter this error, you will see the following error message on your screen as you try to run Windows Update:
“0x80242006, WU_E_UH_INVALIDMETADATA. A handler operation could not be completed because the update contains invalid metadata.”
Here are some troubleshooting tips you can try to fix Windows Update Error 0x80242006.

Option 1 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following command and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

If resetting the Windows Update components didn’t work, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Check the Background Intelligent Service and the Cryptographic Service

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Background Intelligent Transfer Service – Manual
    • Cryptographic Service ­– Automatic
  • After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 6 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Update error 0x80242006. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.
Read More
How to Fix the Socket Error 10060

Socket Error 10060 - What is it?

Socket Error 10060 is a typical Outlook Express error. This error often occurs when the connection to the server fails. It specifically refers to a timeout while communicating with the email providers servers. The vast majority of all emails use SMTP for outgoing mail. Socket error 10060 in most instances is related to the SMTP settings for the user’s email. The error message is sometimes displayed in the following format:
Outlook Express Socket Error10060 - The connection to the server failed Account:’ your account’
Another thing you must know about this error is that it only stops the user from sending emails. This means that you can only receive emails, not send them.

Solution

Restoro box imageError Causes

The cause of this error code is hard to narrow down typically because there are many causes that can trigger the socket error code 10060. Some of the most common causes of this error code are:
  • Issues in email settings
  • Authentication settings
  • Firewall settings
  • Malware
Though this is not a critical error code it is advisable to fix it immediately without any delays. This error can hamper your communication via email and slow down your work productivity especially if you use Outlook for communication across the organization.

Further Information and Manual Repair

Here are some of the many methods to fix and resolve this error code. To help you resolve this issue, we have selected and listed down the best, quick, and easy do-it-yourself methods. Try them and repair Socket error code 10060 all by yourself without any professional assistance.

Method 1 - Check the Names of POP3 and SMTP Servers

To begin with, first check the names of the POP3 and SMTP servers to ensure that they are correct. Then check the outgoing SMTP port. Contact your email provider to determine the correct settings. Sometimes email providers change this value more than any other in their individual settings. Get it verified. Change the settings if needed.

Method 2 - Outgoing SMTP Server Requires Authentication

Sometimes the error code may occur due to authentication issues. If this is the reason then, don’t worry it is easy to fix. Simply go to the settings options and check the box ‘My server requires authentication’. Once you check the box, try sending the email again. This is most likely to resolve the socket error 10060 on your PC.

Method 3 - Disable Firewall

Your Firewall security may sometimes be the reason for socket error 10060 too. Therefore if after trying method 1 and 2, the error still persists, then it is advisable to disable firewall. Once you disable it, try sending an email using your Outlook account. If it works, the error is resolved.

Method 4 - Scan for Malware

There is a possibility that the Socket error 10060 is popping on your PC due to malware infection. If so, then it is advisable to download Restoro. This is a highly functional and a user-friendly PC fixer deployed with a powerful antivirus and several other scanners. Run it on your PC to scan for malware. It detects and removes all types of malware including Trojans, viruses, adware, spyware, and more in seconds. Click here to download Restoro to resolve socket error 10060 on your system today.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status