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Windows can’t stop your Generic volume device

One of the issues with external storage devices is that unplugging them right away without using the “Safely Remove Hardware” feature is not safe and doing so could lead to data corruption and data loss. However, in some cases, even when you use the “Safely Remove Hardware” feature, you could get an error that says:

“Windows can’t stop your ‘Generic volume’ device because a program is still using it. Close any programs that might be using the device, and then try again later.”

It is possible that the system is still using the external device – for instance, a copy operation might still be in progress, or Windows is still indexing the contents of the drive in the background or it could also be that the drive is not configured to be quickly removed. To fix this error, there are a couple of suggestions you can try. You can try to close all the open programs and file explorer windows, or you could also configure the Device Removal Policy or change its file system to FAT32. In addition, you can also try to change its drive letter or use the DISKPART utility to get the drive to be offline or simply manage the hogging process that prevents it from being safely removed.

Follow each one of the given potential fixes below to resolve the error when using the Safely Remove Hardware feature.

Option 1 – Close all the open programs and File Explorer windows

The first thing you have to do to resolve the error is to close any open programs as well as File Explorer windows. This is because there are some programs and File Explorer instances that could be using the external device in the background which explains why you’re getting the error when you try to safely remove your device.

Option 2 – Try to configure the Device Removal Policy

The next thing you can do is to configure the Device Removal Policy. How? Refer to these steps:

  • Open File Explorer and right-click on the drive where you encountered the error.
  • Next, select Properties from the context menu.
  • After that, navigate to the Hardware tab and select the disk drive where you got the error under the “All disk drives” section.
  • Then select Properties under the Device Properties section. This will open a new mini window and from there, select Change Settings on the bottom portion of the window.
  • Now navigate to the Policies tab and select the “Quick Removal (default)” option under the Removal Policy section.
  • Click on the OK and Apply buttons to save the changes made and then see if the error is now fixed.

Option 3 – Try to manage the hogging process

You could also try managing the hogging process to get rid of the error.

  • Tap the Ctrl + Shift + Esc key combination to open the Task Manager.
  • Then look for the running processes and programs that are hogging your USB storage device. If there is a program that’s using your device, it will hog on some Disk or CPU while transferring data and interacting with the device which is why you’re getting an error when you safely remove the device.
  • Next, select the concerned processed and right-click on each one of them, and then select the End Task or End Process option. You can also restart the Explorer.exe process and see if that helps.

Option 4 – Try to change the drive letters

  • Tap the Win + R keys to open the Run utility and then type “diskmgmt.msc” in the field and click OK or tap Enter to open Disk Management.
  • Next, look for your USB storage device using the drive letter that’s assigned to it. Right-click on your device and select the “Change Drive Letter and Paths…” option.
  • This will open a mini window and from there select the drive letter you want to change and click on the Change button.
  • After that, another smaller window will appear where you’ll have to select the new drive letter from the drop-down menu.
  • Click OK and if you got a warning prompt, just click on Yes.
  • Now restart your computer.

Option 5 – Try using DISKPART utility to get the drive to be offline

The next thing you can try to resolve the issue is to use DISKPART. Refer to the given steps below to do so.

  • Tap the Win + R keys to launch Run and then type “cmd” in the field and tap Enter or click OK to open an elevated Command Prompt.
  • Next, type and enter this command to execute it: diskpart
  • The command you entered will initiate the DISKPART utility. After that, type and enter this second command: list disk
  • Next, type and enter this third command: list volume
  • The commands you just executed will help you in either listing all the Disk connects or all the partitions on those disks formed and from there, you need to select one command depending on the “list” command you entered. You can execute either of the two following commands:
    • select disk #
    • select volume #
  • After that, it will select the Disk or Partition you want to select.
  • Now type either one of the following commands:
    • offline disk #offline volume #
  • The command you entered will mark the selected disk is Offline. Afterward, try to safely remove your USB Storage device. Just remember that when you plug it back in again, you have to carry out the same method except for the last given command as this time you will have to enter either of these commands in order to get your USB storage device back online:
    • online disk #
    • online volume #

Option 6 – Try to change the file system to FAT32

If you keep getting this error on a particular USB device, you might have to format the disk and change its file system to FAT32. Make sure that you copy its contents safely into another location before you format the disk. Keep in mind that formatting the disk will remove all the contents of your drive.

  • Open File Explorer and right-click on the drive where you got the error and then select Format from the context menu.
  • Next, in the newly opened mini window, select the FAT32 (Default) option from the drop-down menu under File System.
  • Now check the Quick Format checkbox and then click on the Start button to start formatting your drive.

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Quick Solution Guide to Error Code 40

Error Code 40 – What is it?

Error Code 40 is a device driver error that users encounter on any Windows 2000 and later operating systems. It occurs when the peripheral device that you connect to your PC cannot be accessed due to a change in the system registry.

This is due to the presence of invalid sub-keys of the device driver in the system registry. It is a common error that users come across and appears on your PC with either of the following messages:

“Information in the registry entry for this driver is invalid”

OR

"Windows cannot access this hardware because its service key information in the registry is missing or recorded incorrectly. (Code 40)"

Solution

driverfix boxError Causes

As mentioned above, the error code is triggered when the device driver’s invalid sub-keys appear in the registry, effectively changing it. This happens when the windows system files get damaged due to the following factors:

  • An incomplete program uninstallation
  • An incomplete program installation
  • Hardware is not removed properly
  • System recovery from viruses
  • An improper system shut down

Factors such as incomplete installations or uninstallations or an improper system shut down can cause files to become damaged that threaten the health of your computer.

Removing viruses from the computer is also another factor as it removes the entries in the Windows system files which contain the viruses including spyware or malware

Further Information and Manual Repair

Fixing Error Code 40 is similar to fixing other device manager error codes. Here are a few methods you can try.

Method 1 – Use System Restore

You can use system restore to eliminate the problem. Here is how you can use it:

  • Log in using an Administrator account
  • Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
  • Click ‘Restore my computer to an earlier time’ and click ‘Next’
  • Select the last Windows restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
  • Click ‘Next’ on the confirmation window to proceed
  • Restart your PC after restoration is complete
By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system registry files that can help avert the error code.

Method 2 – Manually uninstall then reinstall the device driver

If using system restore also does not work in removing the error code, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs is what contributes to the error code. By uninstall and reinstalling the device driver program, it would lead to the completion of the files.

You can do this by firstly logging in as Administrator and open Device Manager. Select the device that is causing the problem and double click it and make sure that the peripheral is connected properly to the PC. Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’.

Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 3 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick, however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 40.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage.

Thus, registry damage can be averted by letting the software roll back the system files to an earlier healthy checkpoint. Driver Assist is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 40 quickly and effectively!
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Fix ERR_EMPTY_RESPONSE error in Chrome
It is a fact that Google Chrome is one of the world’s most used web browsers and it’s because this search giant is focused on following the standards of the web. Although this web browser has become quite bloated over the years, it still remains at the top of the list of browsers used most by users. If you are a user of Google Chrome for a long time now, you have most likely come across a couple of issues in the past while using this browser. In this post, we’ll help you fix one of the issues commonly encountered in Chrome which is the “No Data Received – ERR_EMPTY_RESPONSE” error. This kind of error message in Chrome pops up when you try to log into a website. It isn’t clear what’s the cause of this error but worries not, for there are several ways you can try to fix it.

Option 1 – Try checking if your network connection is working

The No Data Received – ERR_EMPTY_RESPONSE error is not usually related to a downed network. However, anything is possible so you need to check if your internet connection is working just fine or not as it might be the reason why you’re getting this error in Chrome.

Option 2 – Try resetting the network

There are instances when a network goes into haywire because of a bad DNS. Thus, a bad DNS might be the one that’s causing this headache so it’s time for you to reset the entire network to resolve the issue. To reset the network, here’s what you have to do:
  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.
  • Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.

Option 3 – Try to clear the browsing data of Google Chrome

If your browsing data in Chrome hasn’t been cleared for some time now then that might be the reason why you’re suddenly getting the ERR_EMPTY_RESPONSE error when you browse the web. To fix this error, you need to clear your web browsing data. Refer to the following steps to do so.
  • Tap the Ctrl + Shift + Delete buttons to go to the Clear browsing data section in Chrome.
  • Next, set the time range to “All time” and tick all the boxes and then click on the Clear data button.
  • After that, restart the Chrome browser and try to open the website you were trying to open earlier.

Option 4 – Reset Google Chrome

If none of the options given above worked, you can try resetting the Chrome browser. To do that, follow these steps:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up an option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Restart Chrome and check if you can now open the webpage or not.
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Fix Windows defender 0x800700AA Error
Windows defender error 0x800700AA, service can not be started comes when the user is trying to run Windows defender scan on their system. This kind of behavior happens for two reasons mostly, third-party application conflict or corrupted system files. In this article, we will tackle both scenarios and provide you with solutions in both cases.

Third-party application conflict

In this rare scenario when Windows defender can not start scan due to conflict with installed service or application in the system solution is quite simple. Restart your PC into safe mode and run the scan from there. In a safe mode environment, minimum drivers and services are only loaded eliminating any conflicts that might occur when everything is booted. If Windows defender can not run the scan in safe mode and you get the same 0x800700AA error then you can eliminate application conflict as a reason and move to the next solution which will tackle corrupted system files. If you, however, managed to run a scan then you have a rare third-party application conflict, you can boot normally into windows and try to eliminate one by one to see which one is causing the issue. The safest bet would be to start with security software because most of the time that is what causes conflicts in running services and applications.

Corrupted system files

If the previous solution has not provided you with results then you have system file corruption that needs to be fixed. Move from one solution to another as presented below:
  1. Run SFC scan

    SFC scan is a built-in Windows tool for solving corrupted system files issues, it is fully automated and does not require from the user any kind of knowledge or information. To run it and scan the system do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) In command prompt type SFC /SCANNOW and press ENTER Wait for the process to finish, do not interrupt it and once it is done, restart your computer
  2. Run DISM scan

    DISM scan is similar to SFC scan but it tackles different types of system file corruption and it is recommended to run it also after SFC has been completed. Please note that for DISM scan to be successful you will need a stable internet connection since DISM will replace corrupted files with new ones downloaded from Microsoft. To run it do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) inside command prompt type: exe /online /cleanup-image /scanhealth followed by ENTER, then type: Dism.exe /online /cleanup-image /restorehealth also followed with ENTER. Leave scan to finish and reboot your PC
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Jzip PUP Easy Removal Tutorial

jZip is a software utility published by Bandoo Media and is classified as a Potentially Unwanted Program. The software is an archive tool that used to compress and extract files in the rar, zip, and other formats. The program is typically bundled upon installation with other unwanted applications and is itself often installed in co-bundles. As of publication time, over 40 AntiViruses have flagged jZip as malicious or potentially unwanted.

It injects itself in Windows shell, providing quick access to the program by right-clicking on any file. jZip displays it's advertising in your browser, instead of the default search results, to better do this, it collects information about your browsing history and your current browsing session, so it can better target ads. This software, upon install, defines an auto-start registry key in your system, this allows the software to launch every time your computer is rebooted, no matter what Windows account you log in to, it also adds Windows Tasks, to allow it to launch by itself at random times, even when closed.

About Potentially Unwanted Applications

If you have ever downloaded software programs from the internet (shareware, freeware, etc,), odds are high you’ve unintentionally installed unwanted programs on your personal computer. Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and quite often come bundled with freeware software. Once installed, most of these applications can be hard to remove and become more of a nuisance rather than a necessity. The idea of PUP was actually coined to define this crapware as something other than malware. The primary reason for this is that most PUPs get into users’ computers not because they exploit security vulnerabilities, for instance, but because the users grant consent to install it – unwittingly in many instances. Nevertheless, there isn’t any doubt that PUPs are still bad news for PC users as they could be incredibly damaging to the computer in lots of ways.

What do PUPs do on your computer, precisely?

The unwanted programs after installation display a lot of annoying pop-up advertisements create fake alerts, and quite often it even pushes the end-user to buy the software. PUPs which come as browser add-ons and toolbars are widely identifiable. Not just they needlessly take up space on your computer screen, toolbars could also manipulate search results, monitor your browsing activities, decrease your internet browser’s overall performance, and slow your net connection to a crawl. They might seem innocent but PUPs tend to be spyware. The worst part of setting up a PUP is the spyware, adware, and keystroke loggers that might lurk inside. Even if the PUPs aren’t inherently malicious, these programs still do absolutely nothing good on your PC – they will take valuable system resources, slow down your computer or laptop, weaken your device’s security, and make your PC more susceptible to trojans.

Some tips on protecting yourself from unwanted software

• Read the EULA meticulously. Look for clauses that say that you have to accept advertisements and pop-ups or bundled programs from the company. • Typically, when setting up a program you will get two options, ‘Standard Installation (recommended)’ and ‘Custom Installation’. Don’t pick ‘Standard’ as unwanted programs will automatically be installed that way! • Have a solid anti-virus program such as Safebytes Anti-Malware that will protect your personal machine from PUPs. Once you install this software, the defense against viruses and PUPs is already switched on. • Avoid installing freeware software you will not utilize. Turn off or get rid of toolbars and internet browser extensions you don’t really need. • Only download programs from the original providers’ websites. Avoid download portals since they use their own download manager to bundle extra programs along with the initial download.

Can't Install Safebytes Anti-malware because of a Virus? Do This!

Malware may cause several kinds of damage to computers, networks, and data. Some malware types alter browser settings by including a proxy server or change the computer’s DNS configuration settings. In such cases, you will be unable to visit some or all of the websites, and therefore unable to download or install the required security software to clear out the infection. So what to do if malicious software keeps you from downloading or installing Safebytes Anti-Malware? Follow the instructions below to eliminate malware in alternate ways.

Make use of Safe Mode to fix the issue

In Safe Mode, you are able to modify Windows settings, un-install or install some software, and eliminate hard-to-delete viruses. In case the virus is set to load immediately when the computer starts, switching to this particular mode may well prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press the F8 key while the system is booting up or run MSConfig and find the “Safe Boot” options in the “Boot” tab. After you restart the PC into Safe Mode with Networking, you may download, install, and update the anti-malware program from there. After installation, run the malware scanner to remove most standard infections.

Download the security program using an alternate internet browser

Web-based viruses can be environment-specific, aiming for a particular web browser or attacking particular versions of the browser. The most effective solution to avoid this issue is to opt for an internet browser that is known for its security measures. Firefox contains built-in Phishing and Malware Protection to help keep you safe online.

Create a portable USB antivirus for eliminating viruses

Another solution is to save and run an anti-malware software tool completely from a USB drive. Adopt these measures to employ a USB drive to clean your corrupted system. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a clean computer. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the exe file to open the installation wizard. 4) When asked, choose the location of the USB drive as the place in which you want to store the software files. Follow the activation instructions. 5) Now, plug the thumb drive into the corrupted PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all kinds of malware.

SafeBytes Anti-Malware Features

These days, anti-malware software can protect your laptop or computer from different kinds of internet threats. But how to select the right one among several malware protection application that is available in the market? Perhaps you might be aware, there are many anti-malware companies and tools for you to consider. Some of them are good, some are decent, while some will ruin your computer themselves! You must pick one that is dependable, practical, and has a good reputation for its malware source protection. On the list of recommended software programs is SafeBytes Anti-Malware. SafeBytes carries a superb track record of top-quality service, and customers seem to be happy with it. Safebytes is one of the well-established PC solutions companies, which offer this comprehensive anti-malware program. Once you’ve got installed this software program, SafeByte's state-of-the-art protection system will ensure that absolutely no viruses or malicious software can seep through your computer. SafeBytes anti-malware comes with a myriad of enhanced features which sets it aside from all others. Here are a few typical features found in this application: Active Protection: SafeBytes provides real-time active monitoring service and protection against all known computer viruses and malware. This software will constantly monitor your PC for any suspicious activity and updates itself continuously to keep current with the newest threats. Most effective AntiMalware Protection: By using a critically acclaimed malware engine, SafeBytes offers multilayered protection that is designed to catch and remove viruses and malware which are concealed deep in your computer system. Safe Browsing: SafeBytes gives an instant safety rating about the web pages you are about to check out, automatically blocking harmful sites and make sure that you’re certain of your safety while browsing the world wide web. Fast Multithreaded Scanning: Safebytes Anti-Malware, using its enhanced scanning engine, gives super-fast scanning which can promptly target any active internet threat. Minimal CPU Usage: SafeBytes is a lightweight tool. It consumes a really small amount of processing power as it works in the background which means you won’t observe any computer performance issues. 24/7 Customer Support: You will get 24/7 technical support to quickly resolve any issue with your security application.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Jzip without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by Jzip

Files: File APPDATAjziptoolbaruninstallIE.dat. File APPDATAMozillaExtensions1FD91A9C-410C-4090-BBCC-55D3450EF433. File COMMONDESKTOPEmoticons for your messenger!.url. File LOCALSETTINGSTempinstallhelper.dll. File LOCALSETTINGSTempnsb2.tmp.exe. File LOCALSETTINGSTempSetupDataMngr_jZip.exe. File PROGRAMFILESMozilla Firefoxextensions1FD91A9C-410C-4090-BBCC-55D3450EF433. File PROGRAMFILESMozilla FirefoxsearchpluginsjZipWebSearch.xml. Directory APPDATAjzipband. Directory APPDATAjziptoolbar. Directory APPDATAMozillaFirefoxProfilesENV(jZip_ff_profile)extensions1e48c56f-08cd-43aa-a6ef-c1ec891551ab. Directory APPDATAMozillaFirefoxProfilesENV(jZip_ff_profile)jziptoolbar. Directory PROGRAMFILESWindows jZip ToolbarDatamngr. Directory PROGRAMFILESWindows jZip ToolbarToolBar. Registry: Key in HKEY_CLASSES_ROOT named JzipIEHelper.DNSGuard.*, plus associated values. Key in HKEY_CLASSES_ROOT named JzipIEHelper.DNSGuard, plus associated values. Key 1e48c56f-08cd-43aa-a6ef-c1ec891551ab at HKEY_CLASSES_ROOTCLSID. Key 1e48c56f-08cd-43aa-a6ef-c1ec891551ab at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects. Key 41C4AA37-1DDD-4345-B8DC-734E4B38414D at HKEY_CLASSES_ROOTCLSID. Key 41C4AA37-1DDD-4345-B8DC-734E4B38414D at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects. Key 99D9640D-7DD9-4AB1-946C-AD779E1EABE0 at HKEY_CLASSES_ROOTTypeLib. Key jZipMediabarTb at HKEY_LOCAL_MACHINESOFTWARE. Key jziptoolbar at HKEY_CURRENT_USERSoftware. Value 1e48c56f-08cd-43aa-a6ef-c1ec891551ab at HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerToolbar. Value <$PROGRAMFILES>Windows jZip ToolbarToolBardtUser.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value <$PROGRAMFILES>Windows jZip ToolbarToolBardtUser.exe at HKEY_LOCAL_MACHINESYSTEMControlSet002ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value <$PROGRAMFILES>Windows jZip ToolbarToolBardtUser.exe at HKEY_LOCAL_MACHINESYSTEMControlSet003ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value <$PROGRAMFILES>Windows jZip ToolbarToolBardtUser.exe at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Remove <$PROGRAMFILES>WINDOW~4Datamngrdatamngr.dll <$PROGRAMFILES>WINDOW~4DatamngrIEBHO.dll from registry value AppInit_DLLs at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWindows.
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DownSpeedTest Removal Guide

DownSpeedTest is a Browser Toolbar Extension for Google Chrome that allows users to test their internet speed and convert files, however this speed test does not show proper values, nor even close.

Upon installation DownSpeedTest will replace your default New Tab page with its own Search Engine “MyWay.com” or “Search.MyWay.com”. This Search Engine camouflages itself as a “Enhanced Google Search Engine”, but all it does is allow more room for easier ad injection. In the background, this extension monitors user browsing behavior and records visited links, viewed products, clicked links and time spend on websites. This information is later used for Ad targeting.

While browsing the internet with this extension enabled you will experience additional ads, sponsored content, and even pop-up ads on some occasions. Due to its information mining behavior and aggressive ad placement, DownSpeedTest had been marked as a Browser Hijacker and it is recommended for removal.

About Browser Hijackers

Browser hijacking is a type of unwanted program, commonly a web browser add-on or extension, which causes modifications in the browser’s settings. There are lots of reasons why you may experience a browser hijack; but commercial, advertising and marketing are the major reasons for their creation. These are typically used to force hits to a specific site, manipulating web-traffic to generate ad-revenue. Even though it might appear naive, these tools are made by malicious people who always try to take full advantage of you, so that hackers could earn money from your naive and distraction. In a worst-case scenario, your browser could be hi-jacked to download malicious software that can do a lot of damage to your laptop or computer.

How one can know whether the browser is hijacked?

When your web browser is hijacked, the following might happen: your browser’s homepage has been reset to some unknown webpage; new bookmarks pointing to porn websites have been added to your bookmarks; the default browser configurations are modified and/or your default web engine is altered; you see unwanted new toolbars added; unstoppable flurries of pop-up ads show up on your computer screen; your browser gets slow, buggy, crashes regularly; you can’t navigate to specific internet pages, such as security software related websites.

How does a browser hijacker infect a computer?

Browser hijackers infect computers via malicious e-mail attachments, downloaded infected documents or by visiting infected internet sites. They can be included with toolbars, add-ons, BHO, plugins or browser extensions. Also, some freeware and shareware can put the hijacker in your PC through “bundling”. Browser hijackers could record user keystrokes to collect potentially important information leading to privacy concerns, cause instability on computers, significantly disrupt user’s browsing experience, and ultimately slow down the system to a point where it becomes unusable.

How you can fix a browser hijack

One thing you could try to eradicate a browser hijacker is to find the malware in the “Add or Remove Programs” list of the Microsoft Windows Control Panel. It might or might not be there. When it is, uninstall it. However, most browser hijackers are difficult to eliminate manually. Regardless of how much you attempt to get rid of it, it might come back over and over. Amateur PC users should never try for the manual form of removal methods, since it demands in-depth system knowledge to perform fixes on the system registry and HOSTS file. Anti-malware software is really effective when it comes to picking up and eliminating browser hijackers that regular anti-virus application has overlooked. If you’d like to get rid of persistent hijackers effectively, install the top-rated Anti-Malware software Safebytes Anti-Malware. Use a system optimizer (like Total System Care) along with your anti-malware software to fix various registry issues, remove system vulnerabilities, and improve your computer performance.

What To Do If You Cannot Install Any Anti-Malware?

Practically all malware is bad and the consequences of the damage could differ according to the specific kind of malicious software. Some malware is created to interfere with or block things that you’d like to do on your PC. It may not permit you to download anything from the web or prevent you from accessing a few or all of the internet sites, especially the anti-malware websites. So what you should do if malware prevents you from downloading or installing Anti-Malware? There are a few actions you can take to circumvent this problem.

Install the anti-virus in Safe Mode

Safe Mode is a unique, simplified version of Microsoft Windows in which only essential services are loaded to counteract viruses and also other problematic applications from loading. If the malware is set to load immediately when computer starts, switching into this mode may prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard just before the Windows logo screen shows up; Or after normal Windows boot up, run MSConfig, look over “Safe Boot” under the Boot tab, and then click Apply. Once you are in Safe Mode, you can try to install your antivirus application without the hindrance of the malicious software. Following installation, run the malware scanner to get rid of most standard infections.

Download the anti-malware program using a different browser

Web-based malware could be environment-specific, aiming for a particular web browser or attacking particular versions of the browser. If you’re not able to download the security program using Internet Explorer, it means virus is targeting IE’s vulnerabilities. Here, you should switch over to an alternative web browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install anti-malware on a thumb drive

Another solution is to save and operate antivirus software tool completely from a Pen drive. Follow these steps to use a USB flash drive to clean your infected PC. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Insert the USB drive on the same system. 3) Double click on the downloaded file to run the installation wizard. 4) Choose the USB flash drive as the location for saving the software file. Follow the instructions to complete the installation process. 5) Now, plug the USB drive into the corrupted computer. 6) Double-click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Run Full System Scan to identify and clean-up of all types of malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

If you’re planning to purchase anti-malware for your computer, there are lots of brands and utilities for you to consider. A few of them do a good job in getting rid of threats while many will harm your PC by themselves. You need to select one that is trustworthy, practical and has a good reputation for its malware source protection. While thinking about the dependable programs, Safebytes Anti-Malware is certainly the strongly recommended one. SafeBytes anti-malware is a reliable software that not only secures your system permanently but is also very user friendly for people of all skill levels. Through its cutting-edge technology, this software will help you protect your PC against infections brought on by different kinds of malware and other threats, including spyware, adware, viruses, worms, trojans, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes has great features when compared with other anti-malware programs. The following are some of the features you might like in SafeBytes Anti-Malware.

Live Protection: SafeBytes provides complete and real-time security for your computer system. This tool will continuously monitor your PC for any suspicious activity and updates itself regularly to keep abreast of the latest threats. World-class AntiMalware Protection: With a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is made to find and remove threats which are hidden deep in your computer’s operating system. Safe Browsing: Safebytes assigns all sites a unique safety ranking that helps you to have an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site. Lightweight: This program is light-weight and will work quietly in the background, and will not affect your computer efficiency. 24/7 Online Technical Support: Support service is available for 24 x 7 x 365 days via email and chats to answer your queries. SafeBytes can keep your PC safe from latest malware threats automatically with very little input needed from you again. Once you have installed this software, you no longer have to worry about malware or any other security worries. You will get the very best all-around protection for the money you pay on SafeBytes anti-malware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

To get rid of DownSpeedTest manually, go to the Add or Remove programs list in the Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and choose the plug-in you intend to disable or remove. You’ll likely also want to reset your web browser. To ensure the complete removal, manually check your hard disk and computer registry for all the following and remove or reset the values as needed. Please be aware that this is for skilled users only and might be challenging, with incorrect file removal causing additional system errors. In addition, some malware is capable of replicating itself or preventing deletion. You’re suggested to do this procedure in Safe Mode.
Files: %USERPROFILE%\Microsoft\Windows\Start Menu\Programs\DownSpeedTest %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\DownSpeedTest %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\DownSpeedTest %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\maoffpmgdffbgbncadalkhfhmlfihkgk %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\maoffpmgdffbgbncadalkhfhmlfihkgk %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\maoffpmgdffbgbncadalkhfhmlfihkgk %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\maoffpmgdffbgbncadalkhfhmlfihkgk Registry: HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\5818CEA7-889D-459A-9A75-889E1298A892 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\5818CEA7-889D-459A-9A75-889E1298A892 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\481F6B47-2AD8-4C6A-8554-A2897E6CF900 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\5818CEA7-889D-459A-9A75-889E1298A892 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\481F6B47-2AD8-4C6A-8554-A2897E6CF900 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\CA6A7AB9-F4B5-4D50-B5D2-33E996549AE3 HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_CURREN_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Tracing\DownSpeedTest_RASMANCS HKEY_CURREN_USER\SOFTWARE\Microsoft\Tracing\DownSpeedTest_RASMANCS HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Tracing\DownSpeedTest_RASAPI32 HKEY_CURREN_USER\SOFTWARE\Microsoft\Tracing\DownSpeedTest_RASAPI32 HKEY_CURREN_USER\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\downspeedtest.dl.myway.com
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Fix ERR_CACHE_MISS error in Google Chrome
One of the most popular and most used web browsers commonly used by Windows users is Google Chrome. This well-known web browser has been introducing various features recently in order to stay at the top. However, it makes the web browser a lot more complex and thus prone to errors. Although this may not be a big deal, it can be quite annoying as it can interrupt your web browsing. There are various errors that can come up with this level of complexity of the web browser. One of these errors is the “This site can’t be loaded from the cache, ERR_CACHE_MISS” error message that can suddenly appear while you browse the web using your Google Chrome browser on your Windows 10 PC. Take note that when you encounter this particular error, there really is no direct fault in the Chrome browser as there are also issues with caching the website data locally in the computer. Moreover, this error can also occur when a website is coded in an incorrect manner or if there are some browser extensions or toolbars that are in conflict with the proper functioning of the website. To fix the ERR_CACHE_MISS error in Google Chrome, refer to the possible solutions laid out below.

Option 1 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_CACHE_MISS. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try using the Developer Tools

You can also try using the Developer tools in Google Chrome to help you fix the ERR_CACHE_MISS error. Refer to the steps below to do so.
  • Open Google Chrome.
  • Tap the Ctrl + Shift + I keys on your keyboard and then tap the F1 key to open the Settings tab inside the Chrome Developer Tools.
  • Next, select the Disable cache option while DevTools is open and apply those settings.
  • After that, refresh your browser and check if the entries you’ve seen previously in the Network tab are gone.
  • Now try to load the same webpage again and see if the problem is resolved.

Option 3 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the ERR_CACHE_MISS error. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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How to Fix Windows 10 Error Code 0x80070570

Error Code 0x80070570 - What is it?

Error Code 0x80070570 is a common Windows 10 error code that generally is seen by users who are attempting to install a new version of the operating system. While it is most often associated with Windows 10, variations on this same error code have been present in previous versions of the operating system, going all the way back to Windows 7.

Common symptoms include:

  • Inability to run through the installation process to completion when attempting to install a new version of the operating system
  • Error message regarding corrupt or missing files
While it is frustrating to encounter an error like Error Code 0x80070570 as you try to install a new operating system version on your device, there are several methods that can be used to try to resolve the issue. If you do not feel like you have the skill or knowledge necessary to successfully apply the steps below, be sure to get in touch with a trusted computer repair technician that is competent in the repair of Windows 10 errors.

Solution

Restoro box imageError Causes

In some cases, Error Code 0x80070570 arises erroneously when the system isn’t able to find a particular file that it needs. Other times, it happens when there is a conflict with the antivirus software that you are running and the installation software. Finally, there may be a faulty source of RAM in your computer that needs to be removed before the installation can be completed.

Regardless of what you believe to be the cause behind the error code, there are at least two different methods that you can use to try to resolve Error Code 0x80070570 on your device. The first is fairly simple and easy to follow, while the second requires a little bit more knowledge of your hardware in order to complete it successfully.

Further Information and Manual Repair

There are two common ways that users can attempt to get around Error Code 0x80070570 on their devices. Each requires a little more skill and technical knowledge than the last. If you don’t feel like you have the skill, time, or ability to invest in the methods below, be sure to get in touch with a Windows repair technician who can help you to complete the necessary steps in the right ways.

Here are the best ways to attempt to resolve Error Code 0x80070570 on your Windows device:

Method One:  Reattempt Installation

In some cases, when Error Code 0x80070570 appears on your computer, you can simply click on the OK button and then go back to the screen immediately proceeding where your installation has left off, choosing to restart the process of installation. For some users, repeating this method at least four times has allowed them to bypass the error without undertaking more serious and time-consuming methods to resolve the issue at hand.

Method Two:  Check Your Various Sources of RAM

If you have more than one source of RAM in your computer, first remove one of the sources, then re-attempt installation. If you are still encountering Error Code 0x80070570 after removing one of the sources, continue to remove each until you are down to a single source, then trade that last source for one of the ones that have been pulled.

If you have a bad source of RAM, this can help you to figure out which input is causing the error to appear and to address the problem appropriately. Once you have determined which specific source is causing the problem, you can reboot your computer and attempt to run the installation process one more time.

If your RAM sources are not specifically causing the issue, you may still need to run diagnostics tests on your hardware to identify the source of the problem at hand.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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PDF text disappears when editing or saving
If you are trying to save a file in a PDF format on your Windows 10 computer but then the PDF text content in an Adobe file suddenly disappears, then read on. This post will give you more insight into this issue. This kind of issue is rare and mostly occurs in forms that you can fill upon. In such a case, the text you enter in the form vanishes right after you click the Save button. One of the benefits of working with PDF files is that it has the ability to compress high-quality files to relatively small file sizes. This is really useful especially when you are saving hard drive space and you’re working with limited storage resources. However, these files can contain layered content if they are created from layered documents using applications like Adobe InDesign. Consequently, a single page of the PDF file can contain different layers with different content. So if you try to save or print a PDF file that contains layered content, the elements will disappear from the PDF. To resolve this issue, you can try to merge or flatten the file since it will help keep the changes in the PDF file. On the other hand, you can no longer make any alterations or form data once you flatten the file. Another thing to keep in mind is that merging or flattening the file can’t be undone so you might want to save another copy of the file before you proceed.

Option 1 – Print to PDF

  • First, you have to open the desired PDF file and tap the Ctrl + P keys to open the Print dialog box.
  • After that, select the “Microsoft Print to PDF” option as the printer.
  • Once the action is confirmed, it will regenerate another version of the PDF file with the default settings and merge all the existing layers into a single layer.
  • On the other hand, you can also click on the “File” menu of the PDF file and select Print.
  • From there, click on the Print button and select “PostScript (*.ps)” as the “Save as” type to save a PostScript copy of the original PDF file.
  • Once you’re done, double click on the .ps file to open the file in the Adobe Distiller which will flatten the file automatically and convert it to a PDF file with only one visible layer.

Option 2 – Save the PDF file as an Optimized PDF file

If you are using the Acrobat Reader Pro version such as the Acrobat Pro, Foxit, and so on, you can try to flatten the layers by saving the PDF file as an Optimized PDF file. Refer to these steps to do so:
  • Select File > Save as > Optimized PDF.
  • Next, select the Transparency checkbox from the Settings window that opens.
  • Then click on the Save button to apply and save the changes made. After that, the PDF text content should not disappear when you try to save a file on your Windows 10 computer.
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Guide to Quick Fix Error 0x0000007B,0xF78524

0X0000007B (0xF78d2524) - What is it?

If you are a laptop or a notebook user and you are trying to install Windows XP on it, you might come across 0x0000007B (0xF78524) error message. This error is a popular blue screen of death error and very similar to the error 0x0000007B.

Solution

Restoro box imageError Causes

The common causes of 0x0000007B (0xF78524) error code on your laptop might be:
  • File Corruption
  • Device Configuration Issues
  • Adware/spyware invasion
  • Incomplete Installations
  • Problem with your computer’s hard drive controller

Further Information and Manual Repair

Many people panic when they experience 0x0000007B (0xF78524) error on their laptops and notebooks simply because it is a blue screen of death error. The BSoD has this whole persona of being deadly computer errors that can almost cripple systems. If you have also experienced this error on your laptop, remain calm and follow the solutions given below to ensure you fix the error quickly without any hassle. Here are various ways to fix and resolve the BSOD error code 0x0000007B (0xF78524):
  1. Whether you have Lenovo IdeaPad Y550 or Dell Latitude E4300 or any other laptop for that matter, if device driver configuration is the cause of the error 0x0000007B (0xF78524), then all you need to do is start up your laptop and press F2 to enter BIOS. Now expand the ‘Drives’ section. After doing so, go to ‘SATA Operation’. SATA is the abbreviation for Serial Advanced Technology Attachment which enables mass storage devices like hard drives and optical drives to communicate with the motherboard by using a high-speed serial cable. For successful communication between devices, you need to configure SATA controller mode. Once you go to the ‘SATA Operation’ mode, change this from RAID AHCI to RAID ATA. Save changes and exit BIOS. This helps resolve the error 0x0000007B (0xF78524) in no time.
  2. Another way to fix this error is to download and install the 0x0000007B (0xF78524) repair tool. Once this tool is installed on your laptop, click the scan button. Once the scan is complete, you will see a list of errors; click the ‘Repair’ button to fix the errors found and then restart.
  3. The 0x0000007B (0xF78524) error may also occur due to the boot volume corruption. In such an event, it is advisable to run chkdsk command on the hard drive. This is recovery console command is used to check the hard drive, repair and recover data on the drive successfully.
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Word icon is not showing on .doc & .docx
Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below. Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.
  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
    • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.
  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.
  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.
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