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Fixing To use System Restore you must ...

There are cases when you want to undo some changes you’ve made to your computer and to do that you have to perform the System Restore task. However, if you encounter an error that states “To use System Restore you must specify which Windows installation to restore”, when doing so, read on as this post will help you fix the problem.

This kind of error in System Restore could be due to corrupted files in the system. There are also situations where you are not able to boot up once you encounter this error which could be a big problem. On the other hand, this error might have something to do with corrupted BCD files. Whatever the cause is, here are some potential fixes you have to try.

Option 1 – Try to run System File Checker offline

Like pointed out, since the error might be due to corrupted system files, you can try to run System File Checker offline. How? Refer to these steps:

  • You need to go to the Advanced Startup Options and from there select Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • After opening Command Prompt, type the commands given below and tap Enter right after you type each one of them.
    • Cd /
    • Dir
  • If you can see the “Users” folder, that is your system’s drive. However, if you can’t see it, you can just change the drive-by assigning “D” as its alphabet volume.
  • Then execute this command where “C” is the system drive: sfc /scannow /offbootdir=C: /offwindir=C:Windows
  • Now repeat the given steps sequentially.

Option 2 – Try to run DISM tool

You can also run the DISM tool to repair the potentially corrupted system image. First, you have to check the health of the system like checking the integrity of the system files and Windows services. To run DISM, follow the given steps below sequentially.

  • Open Command Prompt from the Advanced Startup options.
  • After that, execute this command where “C:” is the system volume: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:C:WindowsWinSxS
  • If you encounter an error after executing the given command, insert the Windows USB or DVD and then execute this next command where “E:” is the USB or DVD drive: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:esd:E:SourcesInstall.esd:1 /limitaccess
  • In some cases, “install.esd” would be “install.wim” and in such case, you have to modify and execute this command: DISM /Image:C:Windows /Cleanup-Image /RestoreHealth /Source:wim:E:SourcesInstall.wim /limitaccess

Option 3 – Try to repair corrupted BCD

As mentioned, the error could also be due to corruption in BCD, and to fix it, you can use Bootrec.exe – a built-in command-line tool used to troubleshot issues related to boot up and Windows Startup. Before you run this tool, make sure that you have inserted a bootable USB or DVD into your computer. Once you have that covered, follow these steps:

  • You need to go to the Advanced Startup Options.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • Once Command Prompt has been pulled up, enter each one of the following commands and in the sequence that they are given to rebuild BCD files and repair MBR files:
    • Bootrec /Fixmbr
    • Bootrec /FixBoot
  • After you execute the commands given above, you should see a confirmation message that says, “The operation completed successfully”.
  • Now type the “Bootrec /RebuildBCD” command to rebuild BCD.
  • Finally, close Command Prompt and then restart your computer to successfully apply the changes made.

Option 4 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.

  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 5 – Try to use the Windows Recovery Environment

If the four options given above didn’t help fix the problem, you could try running Windows Repair and a Windows bootable USB or DVD.

  • First, insert the bootable USB or DVD and boot into it, and select the “Repair your computer” option.
  • Next, once you see the manufacturer logo on your computer, tap the key to enter into Windows Recovery Environment.
  • After that, change the Boot sequence to DVD drive under the UEFI Firmware settings and restart your computer.
  • Once your computer has restarted, select the boot order and make changes accordingly as displayed in the BIOS.

Option 6 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “exe /OFFLINE:C:Windows” and hit Enter to execute the command which will start the System Restore process.

Note: You need to replace “C” with the drive where Windows Installation is located.

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Simple Manual to Fix Corrupted PST Files Quick

Just what is a PST File?

PST file is the acronym for Private Storage Table. It is a proprietary file structure utilized in the ms-outlook program shop and to preserve attachments as well as e-mails, notifications, scheduled calendar events, and even more. This structure can also be called a Personal Folder File. The storage limit or the size varies today with respect to the Outlook version you've got installed. The PST file size limit depends on the edition you have installed. Outlook 2002 and earlier versions have a memory limitation of 2GB while later versions such as Outlook 2013 have up to 50GB memory limit.

Error Causes

You will be amazed to discover there is not a single cause behind this problem. The File can be damaged due to a number of reasons including:
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  • Incorrect file system recovery
  • Data storage device failure
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  • Sometimes due to power failure when accessing the PST files
Once this File becomes corrupted and broken, it places you in danger of losing your important e-mails and attachments. Moreover, this stops you from getting or sending e-mails to and from your own associates. And in case you would like to add new contacts, you are greatly hindered. It reduces your productivity. For individuals relying completely on the Outlook program for communicating via e-mails and maintaining a track of important dates that they have set reminders for and scheduled in their calendars, the PST file problem is a nightmare. It decreases productiveness and performance.

Further Information and Manual Repair

To regain the damaged File without removing old e-mails Install a PST File Repair Tool. The latter one is probably the best way to resolve this issue without compromising on your old important emails and contacts. There are a number of repair resources out there. Each device provides a distinct degree of characteristics and performance. We urge you to use Stellar Phoenix Outlook PST Repair Tool. Not only does this repair tool aid work out PST file error that is damaged, but it also helps with data recovery. With this particular tool, it is possible to recover even the erased files you've removed from your Outlook Installation before the PST file got corrupted. Wait there is more! It is also possible to raise the memory limit by installing this repair tool on your computer. What this means is in the event the PST file corruption's cause was associated with the storage size limit, it is easily worked out. With an increase in memory, you can keep your older emails and continue storing new mail from associates. To begin, Click here to Download Install Stellar Phoenix Outlook PST Repair on your personal computer and run it to restore the PST files.
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How to Fix Error Code 0xC004F00F on Your PC

Error Code 0xC004F00F – What is It?

Error Code 0xC004F00F can appear during the Windows 10 installation and activation process. It is a fairly straightforward error code that occurs when a product key is entered in that is unable to be used to complete the final activation of the new operating system. This error code is most commonly related to the installation of new pieces of hardware on a machine that was already running Windows 10 at a previous time.

Error Code 0xC004F00F can also appear on other versions of the Windows software, so if you are not specifically trying to install and activate Windows 10 when this message appears, you may want to contact a qualified Windows technician to help resolve your system error, as the error code has different causes and resolution methods on other versions of the Windows operating system.

Solution

Restoro box imageError Causes

In some cases, Error Code 0xC004F00F will show up if you are attempting to install Windows 10 on a computer in which the hard drive has been replaced or significantly altered. It can also appear when other major pieces of hardware, like the motherboard, have been changed out.  These pieces may be changed as part of an upgrade to new or better hardware or be changed due to the malfunction of the original pieces of equipment. Because it may appear to the Windows activation servers that you are attempting to use the same product code that you have used before to activate what appears to be a new machine (even if the machine is the same one, just with some new parts), you may see Error Code 0xC004F00F arise.

Error Code 0xC004F00F can also come up if you have installed Windows 10 on your machine in the past and have already used the product key that you are attempting to use again.

Further Information and Manual Repair

Error Code 0xC004F00F most commonly appears for users who have made major hardware or software changes done on their machine. Because this error specifically arises from the Windows activation servers believing that your computer is a new one, you’ll need to get in touch with the Windows support team in order to resolve the error. From their database, they will be able to confirm that you are not using a new computer and will be able to bypass the error, allowing you to complete the Windows 10 Activation process.

If you haven’t installed or replaced any of the hardware on the computer, but are still seeing Error Code 0xC004F00F arise during your Windows 10 installation, you will still need to get in touch with the Windows support team to bypass the error code.

Calling the Windows' Support Team

When you call into the Windows support team, you’ll want to specifically have a list of the following information readily available: Which pieces of hardware have been changed out on your computer prior to the installation and activation, what method you were using to install Windows 10, which version of Windows 10 that you were attempting to install, whether it was a single-use or multiple-use license, and basic details about your PC like its make, model, and age.  You may also want to have the product key that you were attempting to use when Error Code 0xC004F00F first appeared.

By having all of this information ready and on hand ahead of time, you’ll have a greater likelihood that your error will be able to be resolved quickly and efficiently, avoiding long periods spent on the phone with customer service. Make sure that you specifically mention that you are experiencing Error Code 0xC004F00F during the Windows 10 activation process when you call into the Windows support team so that you can be connected to a representative who is equipped to help you resolve this specific problem.

Getting a Qualified Technician

If you are not comfortable in working with the Windows support team or have not been able to successfully resolve Error Code 0xC004F00F even after getting in touch with customer support, contact a qualified technician who is familiar with the Windows 10 activation process and can walk you through the things that you will need to communicate to the Windows support team in order to have them bypass or resolve the error code.

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When clean Windows is installed or when you place new hardware in your computer usually Windows itself detects the device and installs its driver. The question that comes now is, do you keep that driver or do you install the manufacturer's one. In order to answer this question let's analyze what is difference between the two drivers and other factors which could influence your decision.

Difference between drivers

First of all, know that drivers Windows installs are also drivers from the device manufacturer which have gone through Microsoft quality control in order to be included in Windows itself. Now naturally question which occurs, what is the difference, well answer to that would be this: in Windows, you have stripped down driver, just a driver in order for Windows to know what device is plugged and how to use it, meaning that for example if you install printer device, you will be able to print documents and Windows will know it is a printer but ... You will not get the control panel for that printer where you can adjust the printer itself and all of its features like let's say paperweight, etc. So if you need these kinds of features in that case it would be better to install a complete driver suite from the manufacturer and get the whole package. Windows will recognize the RAZER mouse for example but you will not be able to change its colors of program custom buttons on it until you install RAZER drivers. One more important thing to note is that drivers which are in Windows are less updated than drivers from the manufacturer's site. That being said, if you prefer and want to have the latest drivers you will prefer to get them again from the manufacturer.

Conclusion

So it seems that manufacturer's drivers are always in some form of advantage and that you will always want them and most of the time this is true, as a matter of fact, the only time I could think that you could use bare down Windows drivers is when new drivers update breaks something in Windows and device start behaving improperly. in this particular case, it is better to roll back to the previous Windows driver which has passed Microsoft quality control and is working for sure. In any other case, you are better off with the latest manufacturers drivers If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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How to Fix the Error Code 28

Error Code 28- What is it?

The error code 28 is a driver error. This is one of the many device manager error codes. When this error occurs on your computer, the following message is displayed:

“The drivers for this device are not installed. (Code 28)”

Another driver device error message you might encounter is error code 41. 

Error Causes

Error 28 occurs because of unsuccessful device driver installation. This usually happens when you try to update new drive versions on your system. It is advisable to repair this error right away as it can hamper your ability to use certain hardware. For example, if error 28 occurs due to the unsuccessful installation of the USB driver, then it if not fixed and resolved it may prevent you from using hardware devices. Unsuccessful driver installation means you either didn’t install it properly or your computer has registry issues. If it’s the registry then you must fix it without any delay because it can expose your PC to serious threats like system crash and failure. To avoid such inconvenience, repair it.

Further Information and Manual Repair

When it comes to repairing the error code 28, here’s what you can do: Simply go to the control panel and click on the Device Manager option:
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  • Double click on it to open the properties dialog box.
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After updating, try using that device again if it doesn’t work and shows the error code 28 on your computer screen then this means the underlying cause is the registry.
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Running old applications using the compatibility option

All of that being said, let's start that old app you have. First thing is to locate an executable file or shortcut of the desired application. Once it is located, right-click on it to bring up the menu, and all the way to the bottom you will find properties. Left-click on properties. file properties drop down menuThe application settings screen will open, in upper tabs locate Compatibility and left-click on it. file properties compatibility tab markedAfter the click, you will find yourself in application compatibility settings. File properties compatibility optionsIn this window, you will face different options to run the chosen application in various modes in order to make it run. How settings are self-explanatory and different applications will need different settings sadly we can not cover them all but your safest bet is to run them in an environment where they have worked. For example, if the application was working fine in Windows XP and required administrator privileges, check Run this program as an administrator and Run this program in compatibility mode for Windows XP.
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If you don’t have the required drivers installed in your computer, the hardware that you try to connect to your computer will most likely fail. In order to keep the operating system running on your computer, manufacturers develop drivers that can work harmoniously with your devices and applications. However, internet Wi-Fi connections can fail if suitable drivers are not installed. Worry not though for this post will guide you in installing Wi-Fi drivers on your Windows 10 computer. As you know, a driver is an essential piece of software designed for a specific operating system like Windows 10, Linux, and many more. The operating system uses it to communicate with other hardware devices such as printers and mice. Most hardware manufacturers feature a support page of their own product where you can look for the necessary drivers available for download. You will see that the Windows operating system has a set of drivers that are already installed and you do not have to do anything except plug in the device. So if the driver is not locally available, it will pull it down from its web server and automatically install it for you after you connect the device. However, there are instances when you might encounter some issues while using your Wi-Fi and during these times, you might have to reinstall your Wi-Fi drivers so read on as this post will provide you guidelines in installing Wi-Fi drivers in Windows 10. Refer to the steps below to do so. Step 1: First, go to your manufacturer’s website and look for the right driver you want to install to download your Wi-Fi driver. Step 2: After that, you have to download the correct Wi-Fi driver if it’s available. You have to know the exact name and version of the driver so that you can download it and this information can be found from the Device Manager. Just make sure that you have the right wireless adapter driver downloaded. Step 3: Once done, open the setup of the new driver that you’ve downloaded earlier and run the file and then follow the next on-screen instructions that appear right after. Step 4: You’re not done yet as you need to verify if you have downloaded and installed the correct Wi-Fi driver. Refer to the sub-steps below to do so:
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  • Next, right-click on the wireless driver entry in the Device Manager and select Network adapters, and then click on Properties to check the version number of the driver.
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Step 5: Restart your computer.
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How to Fix Error Code 0x802400d on Your PC

Error Code 0x802400d - What is it?

The Error Code 0x802400d most often occurs when users attempt to use the Windows Update tool on their computers to move from one version of the software to another. In some cases, this error is more likely to appear on your computer during the process if you have not performed regular updates to the software as they have been available.

Common symptoms include:

  • Inability to finish the download of the necessary update to Windows 10
  • Incomplete installation of the desired Windows 10 update

While it can take additional time to deal with the issues that cause Error Code 0x802400d to appear on your computer, there are several steps that you can take to address the problem. These are fairly simple to perform and do not require advanced knowledge of the system to employ.

Solution

Restoro box imageError Causes

The most basic cause for Error Code 0x802400d is that there is a file or a process that is causing the update process to hiccup. In many cases, this error appears when a user attempts to begin the process of updating their computer if they have several stacked updates to perform. Computers that are several updates behind where they should be will display this error more often than computers that are kept on a schedule of recommended updates.

Further Information and Manual Repair

While there are multiple reasons why the Error Code 0x802400d may appear on your computer during the Windows Update process, there are several methods that can be used to attempt to resolve the problem on your own. These are generally easy to do and do not require advanced techniques. However, if you do not feel comfortable addressing the issue on your own, contact a qualified Windows repair technician.

Here are some of the best methods that users can employ to resolve Error Code 0x802400d:

Method 1:  Run the System Update Readiness Tool

There are a number of different processes, files, and settings that could cause Error Code 0x802400d to appear on your computer during the Windows 10 Update process. For this reason, the most efficient way to determine what the culprit is for your specific issue is to download and use the System Update Readiness function.

This tool is available directly from Windows. Although there are other tools available on the Internet that claim to be able to fix the problem, these can contain viruses and malware, so be cautious if you decide to employ these instead. There are also several versions of the tool on the Windows website, so be sure to download the version that matches the operating system and version of your computer.

Once you have downloaded the Readiness tool from the Windows website, allow it to run a scan on your system. At a minimum, this process will take about fifteen minutes to complete. Although you will see a progress bar at the bottom of the window, it does not always update effectively. Some users have reported that the update appears to stop when it is two-thirds complete. Continue to let the scan run if this happens, rather than canceling it out. Even if the progress bar doesn’t update, the scan is still running.

Method 2: Remove New Software and Re-Attempt the Update Process

If you have recently installed new software on your machine, it can sometimes cause problems with the update process. The best way to resolve this issue is to remove or uninstall the software, run the update process again, and then reinstall the software once the Windows system has been successfully updated.

If the above methods are not successful in resolving Error Code 0x802400d from your machine and you are still unable to complete the Windows 10 Update process or if you are not confident in your ability to complete these steps successfully on your own, get in touch with a qualified computer repair technician who is familiar with the issues surrounding Windows 10 in particular. Microsoft offers certifications for Windows repair technicians, so look for a professional who has the experience, skills, and knowledge necessary to adequately address Error Code 0x802400d on your machine.

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The request failed due to a fatal device hardware error
When you are copying some files from your computer to your hard disk and vice versa or when you have several disks connected to your Windows 10 computer and you suddenly receive an error message saying, “The request failed due to fatal device hardware error”, then this means that there is some issue with the hardware of your computer. This issue might be caused by various reasons but whatever they may be, this post will guide you on how you can fix the “The request failed due to fatal device hardware error”. To fix the error, here are some suggestions that could help.

Option 1 – Check for any hard disk errors

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Option 2 – Run the CHKDSK utility

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including “The request failed due to fatal device hardware error”.
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CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer

Option 3 – Verify the hard drive using SMART attributes

In case you don’t know, Windows has a built-in feature of SMART analysis which analyzes the hard drive/SSD and checks all the parameters by performing some minor operations. To use it, follow these steps:
  • Tap the Win + S keys and type “command prompt” in the field then right-click on the related search result and select the “Run as administrator” option.
  • After opening Command Prompt as admin, type the “wmic disk drive get status” command and hit Enter.
  • You should get a result after that, and if you see that it’s “normal”, proceed to the next option below.

Option 4 – Format your hard disk

You can try formatting your drive since this problem also occurs on removable hard drives. In addition, if your drive is not properly initialized, this error will really pop up. Thus, you need to make sure that the hard drive is initialized and that the correct partition style is selected.
  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
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Reasons to Defrag Hard Drive
Hello and welcome to our Reasons to Defrag Hard Drive. You ought to defrag your hard drive, in case your PC is slow. This could enhance the efficiency and pace of your PC too as its hardware longevity. It places them where there is space, whenever your PC saves files. Often files are separated into bits. For example, whenever you remember a file and focus on it, it frequently doesn't fit back in exactly the same physical place. Where it can your PC divides up the file, occasionally into several parts, and saves it.

Why defrag?

Fragmentation causes difficulties that doing a defrag can correct. Fragmented files because it requires more resources and time to locate and remember these files slow down your pc. Applications may also take longer to load. Defragging can prolong the life span of the components. A defragged hard disk too can raise your likelihood of recovering lost information. Once fragmentation starts, it can propagate fast -- demanding defragging. It's like the pages of a publication are divided and hidden in several locations around a house, if a file is fragmented. It's like the pages of the book being brought back together, should you defrag. Defragging discovers all the bits of the file and places them in contiguous, actual places.

How will you defrag?

To defrag your hard drive, you must utilize software or utility. There are lots of defragging tools available. SpeedyPC Pro, a whole package of cleaning and optimization tools, can defragment your PC. Before you defrag, it's best to assess your hard drive. This evaluation finds if a defrag is needed and how much of the disc is fragmented. You simply allow the application do the work if it's determined that you must defrag your PC to enhance performance. To be able to defrag a drive, free disk space will be required by your PC. Defragging can take a while. How long depends on several variables, such as the system resources accessible, the disc volume, the number of files, and how fragmented the files are. It's a great idea to defrag when you don't have to use your pc or it isn't doing other jobs. For example, the night could become a great time to defrag. Be certain to close out of resource-intensive applications, like your antivirus scanner, before you defrag.
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Mobile Hotspot does not show up or detected
As you know, the Mobile Hotspot feature is used to share the internet connection with other devices using Wi-Fi signals. These Wi-Fi signals are later caught by other devices using their Wi-Fi and then the internet connection is shared once they are connected. However, recently, some users reported that their devices weren’t able to see the Wi-Fi network even if their Wi-Fi is on. This kind of problem could be caused by several factors but one of the main ones include the frequency at which the Wi-Fi network is being broadcasted. If you are one of the users who are currently facing this problem, read on as this post will guide you on what you can do if the Mobile Hotspot or Wi-Fi connection does not show up or is not detected on your Windows 10 device. In most cases, there are only two frequencies at which a Wi-Fi network is broadcasted. They are broadcasted either at 2.4 GHz and 5 GHz. The ones that are broadcasted at 5 GHz need specific hardware since it is a newer technology compared to the ones at 2.4 GHz. There are several other pieces of equipment as well as electrical appliances that operate at 2.4 GHz that includes microwaves as well which causes disruption in the signal strength of the Wi-Fi network. Moreover, aside from signal interruption, this issue with the mobile hotspot might also have something to do with the network-related drivers in your computer. Thus, to fix the problem, here are some suggestions you should follow.

Option 1 – Try toggling the Network band or the frequency at which the Wi-Fi network is broadcasted

  • First, open the Windows 10 Settings app and then navigate to Network & Internet > Mobile hotspot.
  • From there, click on the Edit button located under the Network name, Network password, and Network band.
  • After that, set the Network band to be at 2.4 GHz and then click on the Save button.
  • Once done, restart the Mobile hotspot in your Windows 10 device as well as the Wi-Fi connection of the device that’s trying to connect to the hotspot.

Option 2 – Try running the Network Adapter Troubleshooter

If the first option didn’t work, you might also want to run the Network Adapter Troubleshooter. You can use it to troubleshoot the problem with the Mobile hotspot, to run it, follow these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Try updating the Network adapter driver

As mentioned, the problem could also be due to the network-related drivers. So it probably might be the reason why you’re mobile hotspot did not appear or was not detected. That’s why it is recommended that you update the Network adapter driver and to do it, refer to these instructions: Follow the steps below to update your Network Adapter Driver:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • From there, expand the list of all the network drives and update each one of them.
  • Restart your PC and see if it helped in fixing the issue with the mobile hotspot.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.
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