Fix user account is not authorized

The “Unknown Hard” error that keeps on appearing in Windows 10 can put users in an unpleasant situation. This kind of error leads to the freezing of the taskbar, blackening of the screen, and sudden disappearance of the icons on the Desktop. And each time you try to open Windows, the system will only give you an error message saying that it’s a critical error and some applications like Start and Cortana won’t work. Upon analysis, it seems that the “sihost.exe” is not responding and that it is the one that’s causing the c000021a Unknown Hard error to pop up. Sihost.exe files represent the Shell Infrastructure Host which is an essential component in the Windows operating system. The Windows Shell Infrastructure Host is primarily responsible for handling some graphical elements of the operating system interface such as the Start menu and the taskbar transparency. And so if the Shell Infrastructure or Sihost.exe has stopped, has been removed, or corrupted, you will most likely have issues with the overall functionality of the Windows operating system and you’ll get the Unknown Hard error In addition, the ctfmom.exe Unknown Hard error may also occur due to incompatible drivers installed on your PC. Ctfmom is a process that identifies inputs such as handwriting, languages, and many more. It’s the one that controls the functions of background behavior. To resolve this issue, you need to first try to identify which application is the one that’s running the sihost.exe file. And if needed, you need to either update or reinstall or completely uninstall the problematic application.

Option 1 – Try to run the System File Checker

The SFC Scan or System File Checker, us a built-in utility in Microsoft Windows that can be found in the C:\Windows\System32 folder. This tool allows users to scan and restore any corrupted system files in Windows that might be causing the Unknown Hard error to appear. Before you use this tool, make sure to find out whether the sihost.exe on your computer is a Trojan that you have to remove or if it’s a file that belongs to a trusted Windows application. Once you have that sorted out, follow the steps below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

You have the option to choose to configure the Network to Private or Public when you set it on Windows 10 PC. On the other hand, if the option to change the Network from Public to Private goes missing in Windows Settings then this post will surely help. You can find this setting under Settings > Network and Internet > Ethernet and appears when you click on it. If you are not able to see the option to change the network profile, then you either can’t open the settings, or the option to change it has been disabled. To resolve this issue, you can either use the Registry Editor or Windows PowerShell. Refer to the options given below for more details.

Option 1 – Change the Network Profile via Registry Editor

Changing the Network Profile can be done using the Registry Editor. But before you proceed, make sure that you create a System Restore Point first just in case. Refer to the steps below to do so.

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionNetworkListProfiles
• Now expand the Profiles key folder located in the left pane to see one or more folders.
• Next, expand each one of these folders and look for the “Description” sub-key which should match the name of your network.
• After you find the Description sub-key, look for another sub-key named “Category” and double click on it to open it.
• Now change its value from “0” to “1” to change the Network Profile from Public to Private.

Option 2 – Change the Network Profile via Windows PowerShell

Aside from the Windows Registry, you can also use Windows PowerShell in changing the Network Profile from Public to Private and so on. Take note that you have to use PowerShell with admin privileges. Just refer to the steps below to do so.

• Tap the Win + X keys and then select the “PowerShell (Admin)” option.
• Next, click on Yes if the User Account Control prompt appears.
• After that, execute the commands listed below. Hit Enter right after you key in each one of them.
  • Get-NetConnectionProfile
  • Set-NetConnectionProfile -InterfaceIndex <index number> -NetworkCategory Private

Note: Since every Network Profile has an index number, you can check the label “Name” to identify the network that you want to change.

Microsoft store is ready and prepared for Windows 11 official release on October 5^th and it is coming with some surprises. It has officially confirmed that many open source and free applications will be in it like Opera, VLC, discord, Libre office, etc. It seems that Microsoft wants to place its store as one place to go for all of your software needs. Another great surprise is the coming of Epic games store implementation. It was officially confirmed but not explained in detail, will we have Epic store opened in Windows store or we will only get installer as a package we will see but this is some great news. As for how it states now, it seems that the Windows store aims to eliminate searching the web for applications and bring them all into one environment with reviews and ratings so you know which one to install and use. It also features a great search engine to find proper applications for your needs. The new store will come to Windows 10 as well but after all Windows 11 has been mostly released and adopted. So expect it via update in two or three months' time. It would be great if some larger companies decide to join MS stores like Autodesk, Adobe, the Foundry, etc so you can install everything you need from it but one can only hope.

What is Error 2032?

Error 2032 is a Windows stream error. The error is generated when running applications like Flash. It shows that the application is unable to request ads from server.

Error Causes

The error 2032 is triggered due to multiple reasons including:

• The URL cannot be located or is blocked
• HTTP Service is not found
• Incorrect proxy settings
• Automatic cookies handling
• Corrupt Flash Player
• Viral infection
• Registry issues

Further Information and Manual Repair

Here are some easy and best do it yourself methods to resolve the error 2032 on your system:

Fix the Proxy Settings

To do this, first, go to the start menu and press RUN, type regedit in the RUN box and press enter. Now from the left-hand panel of the registry path open: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings. Now double click the proxyenable string and replace its value with 0. After that, right-click on proxy server and select delete option. Then exit Regedit and restart your PC to activate changes.

Verify the URL

Sometimes the error 2032 may be generated due to wrong or incorrect URL in the HTTP Service URL property. So, verify your URL and look for typos. Specifying the correct URL can fix the error right away.

Check Cookies Handling

Automatic cookies handling can also trigger this error code. Therefore, to resolve the error, it is advisable to disable automatic cookies handling. This can be done by launching your web browser. Go to tools and then press the privacy tab. Now click on the advance tab from settings and un-check override automatic cookie handling. To confirm changes press OK.

Uninstall and then Reinstall the Flash Player

It is possible your Flash Player is corrupt. Therefore, another way to fix error 2032 is to uninstall the Flash Player and then reinstall it on your system.

Scan for Viruses

Programs usually get corrupted due to two reasons, viruses or registry issues. Therefore, to remove viruses on your PC, download and run an antivirus program.

Clean and Restore Registry

Also, clean the registry.

Error Code 0x8000ffff - What is it?

Error Code 0x8000ffff is an error that is often experienced while attempting to install updates on a Windows machine. It has been found in Windows 10, although the error has been present in the Windows operating systems dating back to Windows Vista.

Common symptoms include:

• Inability to download updates for the operating system
• Inability to successfully run updates for the operating system through to completion

There are several basic Windows tools that can be used to attempt to resolve Error Code 0x8000ffff on your machine. While some of these tools may be familiar for basic users, others may require advanced competency in order to be used correctly. If you are unsure of your ability to complete the methods listed below in order to resolve this error code on your system, you may need to get in touch with a computer repair technician who is competent in dealing with Windows Update repairs.

Solution

Error Causes

The most common cause of Error Code 0x8000ffff is that there is a problem within one of the system files or the registry entries on the computer. There are a number of reasons why a device could have an error in these places, from conflicting software commands to updates that were not installed correctly, to bugs within the system, to viruses or malware that have corrupted the necessary files.

Further Information and Manual Repair

There are several common ways that users can attempt to resolve the appearance of Error Code 0x8000ffff on their Windows devices. If you are not sure that you can follow these steps through to completion, you would be well advised to get in touch with a qualified computer repair technician to help you to finish out the repair process.

Here are the best methods to resolve Error Code 0x8000ffff on your Windows machine:

Method One:  Restart Your Computer

It may sound obvious, but one of the most effective ways to resolve Error Code 0x8000ffff on your machine is to simply reboot your computer. In some cases, the error shows up because there are processes that the system believes are still running when they really aren’t. Restarting your machine also allows your system to apply any previous changes that have been made and to mark any installations that have been undertaken as being complete.

Reattempt your update installations after you have restarted your computer to see if you are able to finish them out successfully.

Method Two:  Run the Windows Registry Repair Tool

The Windows Registry Repair tool is an asset that can make it easy for your system to scan for potential problems in the registry and notify you as to their status. In many cases, the Registry Repair tool can fix the problems that it finds all on its own, although in some cases, you may receive a message that states an error was found that could not be resolved through the program.

The simplest way to access the Windows Registry Repair tool is to do a search for it within the search bar in the Start menu. Once you begin to run the Registry Repair tool, it can take a while to complete its scan, so be prepared to wait for some time once you start it.

Once the tool has completed its scan of your system, it’s always a good idea to reboot your computer so that all of the changes that have been made to the system can be applied successfully to the operating system.

Method Three:  Run the Windows Fix It Tool

Another great tool to help in the resolution is the Windows Fix It tool. You can download it directly from the Microsoft website. Once you run it, it will complete a scan of your system to find any potential hang-ups and to attempt to resolve them. After you run the scan, it is a good idea to reboot your computer to allow all changes to be recognized and applied properly.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

First time when your computer is turned ON and when Windows is booting it will wait 10 seconds before starting your startup applications. This 10 second is used to load all of Windows services so everything is running smoothly. If by any chance you do not want to wait for this startup delay and wish to start applications right away then keep on reading and follow this guide precisely. This guide will require you to play ad tweak with the registry of Windows, it is always recommended to make a registry backup before attempting any tweaks. Also, it is imperative to follow the guide as it is presented step by step. be aware that this guide will eliminate a 10-second delay for all of your starting applications, there is no way currently to remove delay for only one or a few.

1. Press ⊞ WINDOWS + R to open the run dialog
2. In run dialog type Regedit and press ENTER
3. Locate HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Serialize
4. If the key does not exist, make a new one,  Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\, right-click on the explorer and choose new > key. Name it Serialize
5. Right-click on Serialize and choose New > DWORD (32-bit) Value
6. Name the value StartupDelayInMSec
7. Double click on StartupDelayInMSec and locate Value data
8. Set the value to 0
9. Save changes and Exit Registry editor
10. Reboot

If you want to reverse changes and enable delay again, go back to the Registry Editor and delete the StartupDelayInMSec value.

Nectar Toolbar is a Browser addon for Internet Explorer developed by AIMIA Coalition Loyalty. This addon changed your default search provider to Yahoo UK. While installed, you might see additional unwanted ads and sponsored links injected in the search results.

From the Author: We all search the web every day for information from handy how-to’s, must know news about shopping. So wouldn’t it be great if you could collect extra Nectar points just for doing something you do already? Like to shop online? Nectar Search will also tell you when you’re on a shopping website (like Argos, Debenhams, Next, Play.com, and Apple) where you can collect points too.

Several anti-virus scanners have marked this addon as a Browser Hijacker and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking means a malicious program code has power over and modified the settings of your browser, without your permission. Browser hijackers could do more than just changing home pages. In general, hijackers are developed for the benefit of online hackers often through income generation that comes from forced ad mouse clicks and website visits. Nonetheless, it isn’t that harmless. Your web safety is compromised and it is also really annoying. In a much worst case, your browser could be hijacked to download malicious software that will do a great deal of damage to your computer.

Key symptoms that your browser has been hijacked

When your browser is hi-jacked, the following can happen: you notice unauthorized changes to your internet browser’s homepage; you observe new unwanted favorites or bookmarks added, usually directed to advertisement-filled or porn websites; the default browser configurations have been changed and/or your default web engine is altered; unwanted new toolbars are added to your internet browser; you might notice numerous pop-up adverts on your computer screen; your browser has instability issues or exhibits frequent errors; You can’t access particular websites, especially anti-malware websites.

Exactly how they invade computers

A browser hijacker can be installed on your computer or laptop when you go to an infected site, click on an e-mail attachment, or download something from a file-sharing site. Many internet browser hijackings originate from add-on programs, i.e., browser helper objects (BHO), toolbars, or plug-ins added to browsers to provide them additional features. Other times you might have accidentally accepted a browser hijacker as part of a software bundle (generally freeware or shareware). Popular examples of browser hijackers include CoolWebSearch, Conduit, OneWebSearch, Coupon Server, RocketTab, Delta Search, Searchult.com, and Snap.do. Browser hijacking can bring about serious privacy problems and even identity theft, affect your web browsing experience by taking control over outgoing traffic, drastically slows down your computer or laptop by depleting lots of resources, and lead to system instability also.

Browser hijacker removal methods

Some browser hijacking can be easily stopped by identifying and eliminating the corresponding malware software from your control panel. However, most hijackers are quite tenacious and require specialized applications to get rid of them. Moreover, browser hijackers could modify the Windows registry so it can be extremely tough to fix manually, particularly when you are not a tech-savvy person. Browser hijackers can be effectively removed by installing and running an anti-malware application on the affected computer. To get rid of any browser hijacker out of your computer, you could download this particular top-notch malware removal application – SafeBytes Anti-Malware. Together with anti-malware, a PC optimizer software, similar to Total System Care, could help you correct Windows registry errors, remove unwanted toolbars, secure your internet privacy, and stabilize programs installed on your computer.

Find Out How To Install Safebytes Anti-Malware On An Infected Computer system

All malware is bad and the consequences of the damage will vary based on the specific type of malicious software. Certain malware goes to great lengths to stop you from downloading or installing anything on your computer system, particularly anti-virus programs. If you are reading this, you probably have infected by a virus that stops you from installing a security program like Safebytes Anti-Malware. Follow the instructions below to remove malware through alternative methods.

Install in Safe Mode with Networking

Safe Mode is a unique, simplified version of Windows where just essential services are loaded to counteract malware and other problematic programs from loading. In case the malicious software is set to load immediately when the PC boots, switching to this mode could prevent it from doing so. To boot into Safe Mode, hit “F8” key on the keyboard right before Windows logo screen appears; Or right after normal Windows boot up, run MSCONFIG, look over Safe Boot under Boot tab, and then click Apply. Once you are in Safe Mode, you can try to install your anti-malware application without the hindrance of the malware. After installation, run the malware scanner to eliminate standard infections.

Download the anti-malware program in a different internet browser

Some malware only targets particular internet browsers. If this is your case, employ another browser as it might circumvent the computer virus. In case you suspect that your Internet Explorer happens to be hijacked by a computer virus or otherwise compromised by online hackers, the most effective course of action is to switch over to a different web browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your favorite security application – Safebytes Anti-Malware.

Make a bootable USB anti-virus drive

Another solution is to save and run an anti-malware software program entirely from a Thumb drive. To run antivirus from a thumb drive, follow these simple steps: 1) On a clean computer, install Safebytes Anti-Malware. 2) Plug the USB drive into the clean computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) Select the drive letter of the pen drive as the location when the wizard asks you where you would like to install the anti-virus. Follow the onscreen instructions to finish the installation. 5) Now, insert the USB drive into the corrupted PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Simply click “Scan Now” to run a complete scan on the affected computer for malware.

SafeBytes Anti-Malware Features

To protect your laptop or computer from various internet-based threats, it’s important to install anti-malware software on your personal computer. However, with countless numbers antimalware companies out there, these days it is hard to decide which one you should buy for your laptop. Some of them do a great job in eliminating malware threats while some will damage your PC by themselves. You must be careful not to pick the wrong product, especially if you buy a paid application. On the list of strongly recommended software by industry leaders is SafeBytes Anti-Malware, the most dependable program for Microsoft Windows. SafeBytes anti-malware is a trustworthy tool that not only secures your PC permanently but is also quite user-friendly for people of all skill levels. Once you’ve got installed this application, SafeByte's sophisticated protection system will ensure that no viruses or malware can seep through your PC.

SafeBytes anti-malware provides an array of enhanced features that sets it aside from all others. Some of them are listed as below:

Real-Time Protection: SafeBytes gives you round-the-clock protection for your PC limiting malware intrusions in real-time. This utility will constantly monitor your computer for suspicious activity and updates itself continuously to keep abreast of the constantly changing threat landscape. Most effective AntiMalware Protection: Built on a greatly acclaimed anti-virus engine, this malware removal application can find and get rid of numerous stubborn malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other common anti-virus applications will miss. Website Filtering: Safebytes allots all websites a unique safety score that helps you to have an idea of whether the webpage you’re just about to visit is safe to browse or known to be a phishing site. Fast Multi-threaded Scanning: Safebytes Anti-Malware, with its advanced scanning engine, offers extremely fast scanning which can promptly target any active online threat. Low CPU/Memory Usage: SafeBytes is well known for its low influence on processing power and great detection rate of various threats. It operates silently and efficiently in the background so you’re free to utilize your PC at full power all of the time. 24/7 Customer Service: For any technical concerns or product assistance, you could get 24/7 professional assistance through chat and email. Put simply, SafeBytes has created a meaningful anti-malware solution that is aimed to protect you against all manner of malware. You now may understand that this particular software does more than just scan and eliminate threats from your PC. So if you’re searching for the absolute best malware removal application out there, and when you don’t mind shelling out a few bucks for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To eliminate Nectar Toolbar manually, go to the Add or Remove programs list in the Windows Control Panel and choose the program you want to remove. For browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you want to remove or disable. You’ll probably also want to reset your internet browser to its default settings. Finally, check your hard disk for all of the following and clean your computer registry manually to get rid of leftover application entries after uninstallation. But bear in mind, this can be a tough task and only computer professionals can perform safely. In addition, certain malicious programs have the capability to defend against its removal. Completing this task in Safe Mode is suggested.

Receiving a screen of death is not a pleasant experience at all and most users would agree that they would very much like not to face one during their work with the computer. Sadly PC is not a perfect machine and it is not working in a perfect environment so errors happen. The most famous and well-known death screen is blue which is also the most common one, my bet would be that there is not a user which has not been faced with this blue error screen. There is no simple explanation why these stop errors occur as several factors can be involved. However, it is known that the malfunctioning of hardware drivers or drivers that are installed by third-party software drive this unwanted change. But did you know that there is more colors for infamous death screens and not just blue one? Microsoft has coded different errors to different colors in the goal for the technical team to be aware right away of what type and kind of error they are dealing with. Color for screen errors are: Blue, Black, Pink, Brown, Yellow, Red, Orange, Green and White If you are interested in what color represents what keep reading.

BLUE

A stop error or exception error commonly called the blue screen of death (BSoD) or blue screen, is an error screen displayed on Windows computers following a fatal system error. It indicates a system crash, in which the operating system has reached a condition where it can no longer operate safely. This is caused by many different problems, such as a general hardware failure or a crucial process terminating unexpectedly.

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BLACK

On Windows 10 systems, a Black Screen of Death can be caused by an unfinished Windows Update. To resolve this problem, simply hold the power button down on your PC or laptop to switch off the computer. A cold start should result in the system booting properly.

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PINK

It is a diagnostic screen with a white type on a pink background. Pink Screen is mainly seen when the VMkernel of an ESX/ESXi host experiences a critical error, becomes inoperative, and terminates any virtual machines that are running. It is not fatal and generally considered more of a developer testing issue. When encountered, it can be fixed quickly by following the simple action of pressing and holding your computer’s power button to shut down the device.

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BROWN

The Microsoft Windows 10 Operating System Brown Screen of Death is an on-screen fatal error notification with bug check codes which is seen when a computer crashes due to graphics hardware or software-related problems (failing graphics drivers).

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YELLOW

It affects the functioning of a browser, particularly Mozilla Firefox. The Yellow Screen of Death makes the appearance with a weird buzzing sound in the background when the XML parser refuses to process an XML document causing a parsing error and a weird buzzing sound. The issue persists unless the computer is manually rebooted.

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RED

Commonly the Windows 10 red screen is caused due to the hardware error, particularly if you overclock your Windows PC/laptop. Despite this, sometimes the red screen of death is also caused by outdated or incompatible drivers or due to BIOS issues.

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ORANGE

The Orange Screen of Death on Windows occurs due to fatal hardware errors. Multiple reasons have been reported for the Orange Screen of Death. Some had this issue when watching a YouTube video, some were not able to boot into Windows. It can even occur when waking up from Sleep.

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GREEN

The green screen of death only appears when you're running an Insider Preview version of Windows 10. It's the same as the blue screen of death, and it will show the same error messages. ... If you see a green screen of death (GSOD) on your PC, that's a sign you're using an Insider Preview build of Windows 10.

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WHITE

The White Screen on Windows is also an error where the screen of the computer just turns white and freezes. There can be several things that can cause the white screen to appear on the Windows laptop monitor. But the main issue could be because of malfunctioning of the graphics hardware.

If you are using a dual monitor setup on your computer and you wish to change the Primary and Secondary monitor in Windows 10, then you’ve come to the right place as this post will guide you on how exactly you can do that. A lot of users use more than one monitor to be more productive so having dual monitors helps a lot. So if you have more than one monitor, know that you can actually select any monitor as the primary monitor after installing Windows. Changing the primary and secondary monitor in Windows 10 does not really require you to install any third-party application since you can get the job done by simply making some alterations in the Windows 10 Settings panel. You won’t have any problem in making such alterations since it is quite simple – from modifying the wallpaper to scaling and so on.

To get started, follow the instructions given below carefully.

Step 1: First, tap the Win + I key combination to open the Windows 10 Settings app and go to System and click the Display tab. Step 2: Next, look for the Identify button located on your right-hand side and then click on it. This button will help you check which one is the primary and the secondary monitor. Step 3: After that, select the desired monitor that you want to set as the primary one from the drop-down menu. Step 4: After that, mark the checkbox for the “Make this my main display” option. Step 5: After choosing the primary monitor, this will automatically set the other monitor as the secondary monitor. Restart your computer. So that’s how you change the primary and secondary monitor on your Windows 10 computer. Note that you can always go back to the previous setting of your monitor by following the same instructions provided above.

As you know, Windows 10 is created with the goal of developing an operating system that caters to users’ needs and enhances productivity. That’s why modern computers that are running the Windows 10 OS have the capabilities to project their screen to an external display wirelessly. That said, Microsoft has a dedicated and pre-installed app called Connect which helps another device to project their screen on the computer. However, this feature is kind of delicate and won’t work unless it’s properly configured. So if some configuration does not work out well, it will throw an error message that says

“Something went wrong with the projection”.

This kind of error is caused by some issues with the Display driver, hardware, corrupted or damaged system files, and so on. And to fix it, there are several methods you can check out. You can try to update, roll back or reinstall the Display drivers. You could also run the Network Adapter troubleshooter or the Video Playback troubleshooter as well as run System Restore to undo any recent changes that might have triggered the error or reset your Windows 10 computer without deleting any files. For more details, refer to each one of the options provided below.

Option 1 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in MSC into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 2 – Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 3 – Try to run the Video Playback troubleshooter

If the Network Adapter troubleshooter didn’t work in fixing the problem, you can try to run the Video Playback troubleshooter instead. To run it, simply go to Settings > Update & security > Troubleshoot. From there, scroll down until you see the Video Playback option and then click on the “Run the troubleshooter” button to get started. This troubleshooter will detect and automatically fix any problems related to video playback so it should help fix the error.

Option 4 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.