Fix 0x80070037: The specified network ...

Hacker group recently came up with claims that they have stolen data from 100 million T-Mobile customers. T-Mobile has responded with confirmation it has been compromised and that over 40 million records were stolen, among them are not just present customers, but anyone who has applied for T-Mobile service as well as past accounts.

What has been stolen?

Report from T-Mobile states that stolen records included first and last name, date of birth, social security number, driver’s license & ID information. The company said that it has “no indication that the data contained in the stolen files included any customer financial information, credit card information, debit or other payment information.” Not really a reassuring statement meaning that they really do not know, but even if the statement is true, already stolen information is as much if even not more damaging and devastating as payment information.

What T-Mobile is planning to do now?

It is stated that the hole used for the hack has been addressed and closed so no more data can be stolen. Considering people that had their personal information compromised, T-Mobile said it is planning to reach out to them and offer them two years of free identity protection through McAfee’s ID Theft Protection Service. Additionally, T-Mobile recommends postpaid customers change their PIN by going online into their T-Mobile account or calling T-Mobile customer service by dialing 611 on their phone. The company also recommends a feature called Account Takeover Protection that prevents unauthorized individuals from stealing a phone number and porting it out of T-Mobile. Finally, the company will publish a website “for one-stop information and solutions to help customers take steps to further protect themselves.”

What is Dnssd.dll Error Code?

Dnssd.dll is a type of dynamic link library. It is developed for Windows Operating System by Apple Computer Inc. The latest version of fnssd.dll is 3.0.0.10 used in Windows Vista.  This file also functions like a typical dynamic link library.  DDL files are small programs similar to executable files which are used by multiple programs to load and run properly. Dnssd.dll error occurs when the dnssd.dll file fails to function properly and load to run the desired application/program.  The error may occur most often during computer startup and program startup. The dnssd.dll error message may be displayed on your PC on either one of the following formats:

• "Dnssd.dll not found."
• "Dnssd.dll Access Violation."
• "Cannot register dnssd.dll."
• "The file dnssd.dll is missing."
• "Cannot find C:WindowsSystem32\dnssd.dll."
• "This application failed to start because dnssd.dll was not found. Re-installing the application may fix this problem."
• "Cannot start Bonjour. A required component is missing: dnssd.dll. Please install Bonjour again."

Solution

Error Causes

To narrow down the cause of the dnssd.dll error is difficult virtually because there are multiple reasons why this error occurs on your system. However, here are the most common causes for this error:

• Missing  Dnssd.dll file
• Corrupt and damaged Dnssd.dll file
• Invalid  dnssd.dll registry entry
• Viral Infection
• Improperly shutting down your PC
• Poor PC maintenance
• Broken registry keys
• Hardware failure
• Dnssd.dll file deleted when uninstalling another program

It is advisable to fix this error right away, as it can create many troublesome problems on your PC such as slow system performance, computer freeze up, blue screen of death errors, system failure, and crash.

Further Information and Manual Repair

Here are some of the best and easiest DIY solutions that you can try to resolve this issue on your PC without hiring a professional.

1. Use System Restore Function

Since this error largely indicates poor PC maintenance, it is advisable to use the System Restore function built-in Windows to resolve the Dnssd.dll file error. It will help you restore the system back to its previous healthy status. It can also help you get a fresh copy of damaged and corrupted files. Here’s what you need to do:

• Go to the start menu of Windows, type restore in the search box.
• Choose the option that says ‘choose a different restore point’ this presents customizable options for users.
• Here you will be presented with a list of restore points, choose the one that you believe has most likely caused the dnssd.dll error.
• Confirm your selection.

This will help resolve the error. Now restart to see changes made. If the error still persists then try other solutions given below.

2. Reinstall the Program Causing the Dnssd.dll Error to Pop Up

As dll files are shared files, there is a possibility that the file got deleted when you tried to uninstall a certain program. Therefore, if this is the reason, then try to reinstall the program that is causing the error message. By doing so, you can set up the dnssd.dll file again on your PC.

3. Scan for Viruses and Registry Issues

Other reasons for the error are associated with viral infection and registry issues. Therefore it is advisable to download software to scan for these issues and remove them from your PC. Viruses can also corrupt dll files. On the other hand, dll errors like Dnssd.dll can also occur if the registry is not cleaned frequently. The registry becomes corrupt due to the accumulation of invalid/wasted and irrelevant files. This also causes disk defragmentation and hard disk problems which can also lead to hardware failure and dll file damage and corruption. Now to repair it you can either download 2 different programs, an antivirus, and a registry cleaner, or you can install multi-functional and advanced software, Restoro. Downloading 2 separate programs can reduce your PC performance even furthermore. Therefore we recommend you opt for Restoro. This is a one-stop solution for all your PC problems. It includes multiple utilities like an antivirus that detects all malicious software including spyware, malware, adware, Trojans, and viruses. A powerful registry cleaner that resolves all registry issues, wipes out bad registry entries and repairs broken registry keys, damaged dll files like Dnssd.dll, and restores the registry back to its optimum health. This software also functions as a system optimizer that boosts the speed of your PC dramatically. It is safe, bug-free, and efficient. All PC issues are resolved in seconds in just a few clicks. It is user-friendly and compatible with all Windows versions. Click here to download Restoro and resolve the dnssd.dll file error right away!

Today we will be solving the Device not found 3F0 error which is a common error, especially among HP (HP Pavilion G6), Lenovo, Acer, and Dell laptops/desktops. This error occurs when the computer is turned ON and when the system is about to boot. It can happen on windows 7,  8, or 10. When a mentioned error occurs one of the following messages will be displayed on your screen:

• “No bootable device – insert boot disk and press any key”
• “No Boot Device Found. Press any key to reboot the machine”
• “Boot Device Not Found. Please install an operating system on your hard disk. Hard Disk (3FO)”
• “No boot device is available”

The most common reasons for 3F0 error to occur is:

• Using the unbootable device or disk to boot from.
• If the bootable hard drive you are using might have corrupted or damaged somehow.
• MBR or boot sector is damaged on the bootable hard drive.
• If your system has gone through a virus or malware attack.
• The wrong boot order in the BIOS.
• Hard disk connection problem.
• System files or boot files unknowingly damaged.
• Corrupt hard drive partitions.

This is well, the most simple solution and the easiest one, try to change the boot sequence in the BIOS settings of your motherboard. Sometimes most easier solutions can provide great results and solve our problems. If sadly this fails and the issue persists move to the next solution.

2: Perform a Hard Reset

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Performing hard reset can often solve issues, to perform a hard reset do the following:

• Turn off the computer and unplug the power adapter. If there is a removable battery, it should also be removed.
• Then disconnect all peripherals, including the removable hard drive, etc.

then

• Press and hold the power button for 15 seconds to drain all remaining power.
• Insert the battery, and then re-plug the AC adapter into the laptop.
• Press the power button to turn on the computer.
• Once the computer starts up properly and the startup menu appears, use the arrow keys to select “Start Windows normally” and then press Enter.

Reconnect everything back of your peripherals. If by any chance problem still persists follow the next step:

3: Test Hard Drive Using HP Diagnostic Tool

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Use the built-in tool in the Hp device to solve the issue:

• Turn on your computer and keep pressing the Esc key until the menu appears on the screen.
• Next, press the F2 key.
• Choose the Components Tests option from the HP PC Hardware Diagnostics menu.
• Select Hard Drive from the Component Tests menu.
• Click on the Quick Test, then click on the Run once button.
• If there are still any issues with your hard drive, then run the Extensive Test.

4: Restore BIOS Default Settings

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• Press the Power button to start the computer, and immediately after this, repeatedly press the F10 key to enter the BIOS setup menu.
• To load and restore BIOS Setup Default settings, press F9 on the BIOS setup menu.
• Once loaded, press F10 to Save and Exit.
• Select yes, and then press Enter when it says Exit Saving Changes.

5: Reconnect Your Hard Drive

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• Turn the computer off and remove the power cable.
• If you have a removable battery, take it out
• Disconnect your hard drive and then connect it back.
• Reassemble your computer and turn the computer on to see if it fixed the issue.

6: Fix and Rebuild Damaged MBR

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• Boot from the original installation DVD (or the recovery USB)
• At the Welcome screen, click Repair your computer.
• Choose Troubleshoot.
• Choose Command Prompt.
• When the Command Prompt loads, type the following commands: bootrec /FixMbr bootrec /FixBoot bootrec /ScanOs bootrec /RebuildBcd.

7: Fix Operating System

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• Prepare a Windows installation disc, CD/DVD or USB flash drive and connect it to your PC.
• During the installation process, launch Command Prompt.
• In Windows 7, under the System Recovery Options tab, click Startup Repair.
• In Windows 8 and Windows 10, click Repair your computer, then select Troubleshoot > Advanced options > Automatic Repair (Windows 8) or Startup Repair (Windows 10).

8: Replace the Hard Disk

As you know, Microsoft Office Word is a program that’s widely used all over the web and it’s because it’s the best program there is when it comes to editing and processing words. However, even when it is the best there is, it is not without its faults and so on as it can still encounter some errors every now and then. One of these errors is the Template_fields errors. When you encounter such an error, you will see a pop-up window. This strange error randomly appears on documents but you need not worry as this post will provide you with possible solutions to resolve the problem. But before you proceed with these solutions, you have to create a backup for all your Word documents to Microsoft OneDrive preferably. To fix the problem, you can try to disable the add-ins or try to start Word in Safe Mode or repair Office. For more details, refer to the options given below.

Option 1 – Disable the Add-ins

Although add-ins enhance Microsoft Word, there are times when they can also cause problems that end up breaking Microsoft Word instead of improving it which is why you have to disable them. Refer to the following steps to do so:

• Open Microsoft Word and then click on File.
• After that, select Options from the menu and then click on Add-ins.
• From there, you’ll see Manage: Com Add-ins as well as a button that says Go.
• Now click on the Go button and wait for a couple of seconds for a new window to appear.
• In the newly opened window, uncheck all the Add-ins and click on OK.
• Restart Microsoft Word and check if the “Template_fields” error is now fixed or not.

Option 2 – Try starting Word in Safe Mode

You might also want to try rebooting Microsoft Office in Safe Mode as it is one of your best shots in finding out whether the problem is internal or external. However, if the problem does not appear after you reboot Microsoft Word in Safe Mode, then there is a possibility that the problem is with Microsoft Office itself. On the other hand, if the problem persists, then it could be a deeper issue.

• First, start Microsoft Word in Safe Mode.
• Next, tap and hold the Ctrl key on your keyboard and open the Word document.
• After that, you should see a dialog box. Click on Yes and see if Microsoft Word opens in Safe Mode.
• Alternatively, you can open the search box and then type “winword.exe /safe” and hit Enter.

Option 3 – Try repairing Microsoft Office

If the first two options didn’t work, then you might want to try repairing Microsoft Office without getting rid of it. In most cases, this usually works in fixing any problems and returns the program back to its default state. To repair Microsoft Office, follow the steps below.

• Right-click on the Start Menu button and select Apps and Features.
• Next, scroll until you see the Microsoft Office program you want to repair and then select the Modify option.
• After that, follow the options to repair Microsoft Office and then restart your PC and see if the “Template_fields” error is no longer present.

The NVIDIA Control Panel is a useful tool for users who have NVIDIA graphics on their PCs as this tool allows users to how the graphics card is used on the computer using several controls that come with the graphics card from NVIDIA. Thus, it can be quite inconvenient when it suddenly crashes all of a sudden for some reason. This kind of problem could be due to the toggling of Output Dynamic Range is limited, or there could be some issue with the integrity of the Power Supply for the graphics card, and many more. So if you are using NVIDIA on your computer and its Control Panel keeps on crashing on your Windows 10 computer, then you’ve come to the right place as this post will guide you in sorting the problem out. For more details, refer to the guidelines laid out below.

Option 1 – Try to toggle the Output Dynamic Range

The first thing you can do to fix the problem is to toggle the Output Dynamic Range by following these steps:

• Navigate to this path: Display > Change resolution.
• Next, scroll a bit on the right-side panel until you see the Output Dynamic Range drop-down.
• After that, select “Full” from the drop-down menu.
• Apply the changes you’ve made and see if it is able to fix the problem with the NVIDIA Control Panel.

Option 2 – Try changing the Power Management and Vertical Sync settings

The next thing you can do to fix the problem is to change the Power Management, as well as the Vertical Sync settings.

• Open the NVIDIA Control Panel and go to this path: 3D Settings > Manage 3D Settings.
• Next, set the Power Management to be “Prefer Maximum Performance” for your processor located on the right-side panel.
• After that, set the Vertical sync setting off and then click on the Apply button located at the bottom-right portion of the window and check if it is able to fix the problem or not.

Option 3 – Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:

• Tap the Win + R keys to open the Run dialog box.
• Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
• From there, you can see what type of Nvidia graphics card that your system is on.
• Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

Option 4 – Try to roll back the driver to the previous version

If updating the NVIDIA display drivers didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand it.
• Next, select the driver entries that are labeled appropriately.
• Then select each one of them and double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
• Now restart your computer to successfully apply the changes made.

Error 1032 - What is it?

If you are an iPhone or an iPad user and you sometimes open your email Yahoo Mail account on your phone, then you will most likely experience the MF Message Error Domain: Error 1032. This error may occur when you access your mail account. The MF Message Error Domain: Error 1032 may prevent you from composing new emails and even stop the inbox from loading.

Solution

Error Causes

The error 1032 can be triggered due to multiple reasons such as:

• Overloaded History
• Problems with the account log-in credentials
• Outdated Yahoo Mail app
• Authentication issues

Further Information and Manual Repair

To fix this issue on your iPhone or iPad, here are some methods you can try:

Method 1 - Delink and Re-setup Yahoo Email Account

If the error code 1032 occurs due to problems with the account log-in credentials, then try re-setting up your Yahoo email account. To do this, go to tap settings mail, contacts, and calendar, then remove your email account. Now repeat the process and provide valid log-in credentials to re-setup your Yahoo email account.

Method 2 - Update Yahoo Mail App

Another reason can be the outdated Yahoo Mail App. If this is the cause, then simply update it to the latest version. To do this, simply download the latest version from the iTunes store and run it. This will hopefully resolve the issue.

Method 3 - Manage App Connections to Resolve Authentication issues

If the error 1032 occurs due to authentication issues then there are possibilities of conflicts between account security settings. The best way to resolve the error in such a situation is to learn how to manage app connections. Here’s how it’s done: Use your desktop computer to sign in to your Yahoo account. Now click the menu icon and select account info. Enter your account password and sign in again. Now click manage apps and website connections under Sign-in and security section. A list of all authorized mobile devices and applications will be displayed to you. Remove any existing entries appearing for mobile devices. After this, try logging into your Yahoo account from your iPhone or iPad. You will not receive the error.

Method 4 - Clear History

When the cause of the issue is overloaded history, then the best way to go about it is clearing the clutter in the history. Also clear cache and cookies. The cache is the location where temporary files are saved for speeding up the file retrieval process. But sometimes it can get corrupt and the iOS may fail to retrieve data from corrupt cache contents. To clear history and cache, simply tap Settings, Safari, and then clear history, cookies, and data. The process may take some time depending on the cache file size.

Without any fanfare, news, or information Bethesda has released a completely free upgrade for legendary Quake 1. Free upgrade is automatically applied to all users who possess the original game and it has already been rolled out.

What has changed for good?

New textures, effects, and resolutions are one thing that will come first into your focus when you start the game. From the moment game is started it feels and looks like a game you remember from a long time ago. Models are also upgraded with a higher polygon count. Another thing that will hit you right away is the legendary OST by Trent Reznor in its full glory. If you have the original Quake and played it you will know that OST was missing from the Steam release and having it fully back is a great feature. I would argue that placing just OST alone in the steam release is enough for people to play it again since it adds so much atmosphere. Deathmatch and other multiplayer goodies are all here as well and there is a completely free new episode in the game with several levels. Yes, you get a free Quake upgrade in HD with an extra episode completely free.

The bad side of Quake coin

So this might come as a purist or obsessive nit-picking but there were two things that I, personally am not a fan of and have noticed during my gameplay. Please know that this is personal preference and by no other chance reflects the quality of the game itself but I just had to talk about it. Quake remake is made in a new engine and as such dynamic and gunplay feel different from the original, granted they have done the best they could to replicate the authentic feeling of the original game but there are parts of the game where I have felt that simply put, it feels different. Another thing is also tied to technology and the overall game is somewhat a little brighter and in some areas little softer in dark areas. Like I said this is purely personal preference and might come as nitpicking but I preferred the darker and grittier look of the original game. Darkplaces, the free custom-made upgrade did this in my opinion better.

As you know, USB is now being widely used in all devices with USB A as the leading type with most devices based on it. Peripheral devices such as Pen Drives, External Hard disks, and many more also use a USB port. On the other hand, USB C is also coming up to be the next big standard in the computing world because of its high transfer speeds, wider compatibility as well as support for external Graphics Processing Units. However, just recently, USB 3.0 ports have been reported to cause the following error to pop up on Windows 10 computers every time a USB device is plugged in.

“Not enough USB controller resources. The controller does not have enough resources for this device.”

To fix this error, here are some guidelines you can check out. Make sure to follow them carefully.

Option 1 – Try to use a lower generation USB port

The first thing you can do is to try using a lower generation USB port as this issue mostly occurs when a device is connected to a USB 3,0 port. This means that you have to plug in your device to a USB 2.0 port and then see if it fixes the error or not. You can easily decipher a USB 3.0 port from a USB 2.0 port as the former is in blue.

Option 2 – Try to use a dock

You could also try to use a dock to resolve the error. Note that when too much power on laptops and notebooks are drawn from the USB ports and as a USB 3.0 port draws more power compared to a USB 2.0 port. Thus, if you plug in your USB storage device into a USB 2.0 port with the help of a dock, it should fix the problem.

Option 3 – Try disabling the xHCI Mode option in the BIOS

• First, boot your computer into the BIOS.
• Once your computer has booted, go to the Advanced tab.
• Next, make sure that the entry for “xHCI Pre-boot mode” is set to Disabled under the USB Configuration section.
• Now save the changes you’ve made and then restart your computer to Windows 10 and see if the error is now fixed.

Option 4 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right click on each one of the USB drivers, especially the Generic USB Hub driver, and then select the Update Driver from the menu.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 5 – Run the Hardware and Devices Troubleshooter

You could also run the Hardware and device Troubleshooter to try and fix the “Not enough USB controller resources” error.

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Caching is used to enhance the performance of applications in Windows and other operating systems. It helps applications to load faster but there are times when the cache can get damaged or corrupted and as a result, you might encounter some issues. One of them is in the Firefox browser where the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error message may appear. You could also encounter this kind of error when Firefox is unable to access or find the profile folder. In case you don’t know what the profile folder is, it is where Firefox stores your user data and settings by default. Firefox pulls information from this folder each time you choose to open it. You can find this default Firefox profile folder under the %APPDATA%MozillaFirefoxProfiles folder. If you experience issues when trying to access the Profile Manager, you have the option to create a new default Firefox profile folder. This will fix the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error. How? Simply follow the given steps below. Step 1: Tap the Win key or click the Windows Start button to open the Start menu. Step 2: Next, type “%appdata%” in the field and hit Enter to open the hidden AppDataRoaming folder. Step 3: Now double click the Mozilla folder as well as the Firefox folder. Step 4: From there, look for the “profiles.ini” file and delete it. Make sure that you don’t delete the Profiles folder which should have the icon of a file folder. Note: Keep in mind that the .ini file extension is identified as the file that features a gear icon beside the “Configuration settings” or “Application settings”. Step 5: Once you open Firefox, a new profile will be created. On the other hand, if you know where your profile exists, you can try the following steps below to help Firefox locate it.

• First, you need to move the profile folder back to its original location.
• Next, restore the profile folder’s original name if you have modified it.
• Then create a new profile using the Profile Manager and give it an appropriate name.
• Now click on the Choose Folder button and select the profile folder you have moved or renamed before you exit the Create a new profile wizard.

Update and Shutdown/Restart is not working. As you have probably noticed, every time a new update is released and is downloaded on your Windows 10 computer, the operating system replaces the Restart and Shut down button with “Update and Restart” as well as “Update and Shut down”. This is most likely done so that you won’t miss the update. However, some users noticed that there are times when these buttons still continue to display the same message even if they’ve already performed the required operations such as shutting down or restarting their PCs. Cases like this happen when an update wasn’t installed properly or has failed which is why your computer keeps on prompting you to Update and Shutdown every time. To fix this dilemma, follow the options laid out below.

Option 1 – Try restarting the File Explorer

Restarting the File Explorer can definitely help you fix lots of issues especially when there is some issue with the user interface including this one.

• On the right side of the Taskbar, right-click on any open spot.
• Then click on Task Manager.
• Next, scroll down until you see Windows Explorer.
• After that, right-click on it and select Restart.
• If you are able to kill its process, you have to tap the Win + R keys to open the Run dialog box and type “explorer.exe” in the field, and hit Enter to launch the Windows Explorer.

Option 2 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.

• Go to Settings and click on Update and Security.
• From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
• After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

Option 3 – Try setting the Power button to Shut down

In case the first two options didn’t work out, you can try changing what the power button does. To do that, refer to these steps:

• Go to Control Panel > Power Options.
• From there, select the “Choose what the power buttons do” option from the left side.
• Then set the Power button setting the “When I press the power button” option to “Shut down”. After that, it will shut your computer down without installing the updates but obviously, this is only a temporary fix.

Option 4 – Turn off your PC instantly without updating it

• Tap the Win + R keys to open the Run dialog box.
• Type in “shutdown -s -f -t 0” in the field and hit Enter if you really want to turn off your computer without any delay.
• You could also tap the Ctrl + Alt + Del keys and select Shut down from the bottom right menu.

Just like the third option, this is also only a temporary fix.

Option 5 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in Windows 10 that allows you to fix the stuck Windows Updates in your computer. To use it, follow these steps:

• In the Cortana search box, type in “cmd” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
• Once you’ve opened Command Prompt as admin, type the SC config trustedinstaller start=auto command and tap Enter.
• After the command is executed, you will see the “[SC] ChangeServiceConfig SUCCESS” message displayed on the Command Prompt console.
• Now exit Command Prompt and then check if the buttons are now back to normal.

Option 6 – Put your PC in a Clean Boot State

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.