Four Proven Methods to Fix The Rundll Error

AtoZManuals is a Browser Extension developed by MindSpark Inc. This extension offers users an easy way to search Customer Manuals for Products. This extension may seem handy at first, however, this extension hijacks your browser home page, and changes your default search engine to MyWay.

While browsing the internet with this extension you will see additional ads, sponsored links, and pop-up ads in your browser. Additionally, this extension monitors your browser activity, including search words, visited links, shopping information, and sometimes even personal information, which is later used to display better-targeted ads.

Multiple anti-virus scanners have marked this extension as a Browser Hijacker, and due to its rogue behavior, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijacking means a malicious program code has control over and altered the settings of your browser, without your permission. They’re made to interfere with web browser functions for various reasons. Often, it’ll drive users to predetermined websites that are trying to boost their ad earnings. Although it may seem naive, these tools were created by vicious people who always look to take advantage of you, so that hackers could earn money from your naivety and distraction. When the program attacks your laptop or computer, it begins to mess things up a whole lot that slows your system down to a crawl. In the worst-case scenario, you may be forced to tackle serious malware threats as well.

How one can recognize a browser hijack

There are various signs that indicate the internet browser has been hijacked: your homepage is reset to some unfamiliar website; you observe new unwanted favorites or bookmarks added, typically directed to ad-filled or porn sites; default search engine is changed; you see many toolbars on the browser; your internet browser displays endless pop-up windows; your browser has become unstable or starts running sluggishly; you’re prohibited access to specific web pages, for example, the site of an antivirus software developer like SafeBytes.

How it infects your PC

A browser hijacker could be installed on your PC when you check out an infected website, click on an email attachment, or download something from a file-sharing website. They are generally included with toolbars, add-ons, BHO, plug-ins, or browser extensions. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar.

Getting rid of browser hijackers

Some kinds of browser hijackers can be removed from the computer by deleting malicious software or any other recently added freeware. However, many hijackers are much more difficult to discover or remove since they could get themselves connected with some important computer files that enable it to operate as a necessary operating-system process. Furthermore, manual removals demand in-depth system knowledge and thus could be a very difficult task for novice computer users.

Learn How To Install Safebytes Anti-Malware On An Infected Computer system

Malware may cause several kinds of damage to computing devices, networks, and data. Some malware is meant to restrict or block things that you wish to do on your computer system. It may well not allow you to download anything from the web or it will stop you from accessing a few or all internet sites, particularly the anti-virus sites. If you’re reading this right now, you might have perhaps recognized that virus infection is the cause of your blocked internet connectivity. So what to do when you want to download and install anti-malware software like Safebytes? Although this sort of issue will be difficult to get around, there are some actions you can take.

Install the anti-malware in Safe Mode

If any virus is set to load automatically when Microsoft Windows starts, getting into safe mode could block this attempt. Since just the minimum programs and services launch in “Safe Mode”, there are seldom any reasons for conflicts to happen. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, follow the instructions below. 1) At power-on/startup, hit the F8 key in 1-second intervals. This would conjure up the Advanced Boot Options menu. 2) Make use of the arrow keys to select Safe Mode with Networking and press ENTER. 3) When you are into this mode, you should have an internet connection once again. Now, make use of your browser to download and install Safebytes Anti-malware. 4) Following installation, run a full scan and let the software program remove the threats it finds.

Obtain the security program in a different browser

Some malware might target vulnerabilities of a particular web browser that obstruct the downloading process. The best way to overcome this issue is to go with an internet browser that is well known for its security measures. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Install and run antivirus from your USB drive

Here’s another solution which is utilizing a portable USB anti-virus software package that can scan your system for viruses without the need for installation. To run anti-virus from a USB pen drive, follow these simple measures: 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Mount the pen-drive onto the same computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) Select the USB flash drive as the location when the wizard asks you exactly where you wish to install the application. Follow activation instructions. 5) Now, transfer the thumb drive to the infected PC. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

How SafeBytes Anti-Malware Keep your Computer Malware Free

These days, an anti-malware tool can protect your computer or laptop from different kinds of internet threats. But exactly how to choose the right one amongst numerous malware protection software that is available in the market? As you might be aware, there are lots of anti-malware companies and tools for you to consider. Some of them are great, some are ok types, while some will affect your computer themselves! You have to select one that is reliable, practical, and has a good reputation for its malware source protection. When it comes to commercial application options, the majority of people go with well-known brands, such as SafeBytes, and are very happy with it. SafeBytes is a powerful, real-time antivirus application that is made to assist the typical computer user in safeguarding their computer from malicious internet threats. With its outstanding protection system, this utility will instantly detect and remove most of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes carries a variety of great features that can help you protect your laptop or computer from malware attack and damage. Below are some of the great ones: Robust Anti-malware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can find and get rid of the malware threats hiding in the computer system effectively. Real-time Threat Response: SafeBytes delivers complete and real-time security for your computer system. It’ll inspect your computer for suspicious activity regularly and its unparalleled firewall guards your computer against unauthorized entry by the outside world. Quick Multithreaded Scanning: This software has one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Web Protection: Through its unique safety ranking, SafeBytes informs you whether a website is safe or not to access. This will ensure that you’re always certain of your online safety when browsing the world wide web. Light-weight: SafeBytes is a lightweight and simple to use antivirus and antimalware solution. Since it utilizes minimal computer resources, this program leaves the computer’s power exactly where it belongs to: with you actually. 24/7 Online Technical Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of AtoZManuals without the use of an automated tool, it may be possible to do so by deleting the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser extensions, going to the browsers AddOn/Extension manager and uninstalling it. You will likely also want to reset your web browser. Lastly, examine your hard drive for all of the following and clean your Windows registry manually to remove leftover application entries after uninstalls. Please note that only experienced computer users should try to manually edit the system files simply because deleting any single critical registry entry leads to a serious issue or even a system crash. In addition, certain malware is capable of replicating itself or preventing its deletion. Completing this task in Safe Mode is suggested.

Modem Error 633 error is a dial-up error that usually occurs when using a USB modem with a Windows computer. The Modem Error 633 error message is displayed as the following:

“Error 633: The Modem is already in use or not configured properly.”

Solution

Error Causes

This error can be triggered due to several reasons such as:

• A software program conflicts with the USB modem
• The modem is not configured properly
• The Telephon.ini file is missing or damaged
• There is some issue with the way Windows is managing the communication (COM) ports on your computer.

Further Information and Manual Repair

If you experience the Modem Error 633 on your PC, you don’t have to panic. Though this error does not pose any major threats like data loss, it may hamper your ability to use the internet therefore it is advisable to resolve the error. Repairing the Modem Error 633 is quite easy. There are a number of ways to fix this error. So, let’s get started:

Solution 1: Delete Incompatible Software and Non-Present Modems

• Click on the start menu and go to the ‘Control Panel’. Now choose the option ‘Phone and Modem’.
• Here you will see three tabs, the dialing rules, modems, and advanced. Choose the tab ‘Modems’. As you click on it, you will see modems installed on your PC. To repair the Modem Error 633, select and remove all the incompatible software and modems that are not present and click ‘OK’.
• Now to bring the changes into effect, restart your system with the modem plugged in and try connecting to the internet again.

Solution 2: Change the Communication Ports

If the error occurs because the modem is not properly configured, then this solution is possibly the best way to resolve this error. Here’s what you need to do:

• Click on the Start menu and choose My Computer.
• Now click on the option ‘Manage’ to open the Computer Management Window.
• Once it opens, click the option ‘Device Manager and then expand the option modems. Click on Properties, then the Advanced tab, and the Advanced Port Settings button.
• As you click on the Advanced Port Settings, then click on the COM Port Number drop-down box.
• Choose a new Communication Port. However, make sure it is not already in use.
• Once you make changes, click ‘OK’ and then restart your PC.
• Now Open Device Manager again. Open the Modern Properties Window and then Click the Diagnostics tab.
• After that view the command response window to verify if the error is fixed. If yes, then create a new dial-up connection and connect to the internet with ease.

Solution 3: Disable the Startup items

• Another way to resolve Modem Error 633 on your PC is to go to the start menu and type ‘msconfig’ into the search box and then press ‘enter’.
• Open the misconfig.exe program. As you open it, you will see 4 tabs, General, Boot, Service, Start-up, and Tools.
• Now click on the ‘Start-up’, ‘Disable All’, and then press Apply.
• After you press Apply, a window will pop up asking to restart the computer.
• Confirm it and click restart.
• Once the computer restarts now try connecting to the internet again. This will hopefully resolve the Modem Error 633.

As you know, Windows 10 comes with the option to create Mobile Hotspot for other devices. This allows you to share your Ethernet connection. However, there are times when one of your devices might fail to reconnect to the mobile hotspot again. For instance, you moved out of the Wi-Fi range because you have somewhere to be and whatnot and when you’re back you find that you are now unable to reconnect to the Windows 10 Hotspot or the shared network. Although you can always restart the mobile hotspot to resolve the problem, however, it might only be a temporary fix. So in this post, you will be given options for a much better solution to the problem. This kind of problem seems unusual and does not occur that often. To fix it, you can try to set up DNS on your Windows 10 device and then configure the settings on the mobile device. It seems that what’s happening here is that the mobile device is unable to lock on to the Mobile Hotspot when the IP address changes for some reason.

Option 1 – Try changing the DNS settings on your laptop

In this option, you need to make sure that IPv4 and IPv6 are selected on your Ethernet connection. You also have to change the Preferred DNS server as well as the Alternate DNS server to 8.8.8.8 and 8.8.4.4, respectively. You also have to validate the settings before you exit just to ensure that you’ve entered everything correctly. After that, open Command Prompt and run the ipconfig command and then take note of the IP address, Gateway DNS 1 and DNS 2.

Option 2 – Try changing the Wi-Fi settings on your mobile device

This option should be mostly the same on all your mobile devices. And given that OEMs build their customization and skin, you might have to fiddle around a little to get the settings. Refer to the steps below to change the Wi-Fi settings:

• Go to the Settings of your mobile device and tap on Wi-Fi.
• Then click the Mobile Hotspot connection that you’ve created on your laptop.
• After that, input the password and tap the Advanced options.
• From there, tap on IP settings and select the Static option instead of DHCP.
• Now you have to enter the IP address, Gateway, DNS 1, and DNS 2 of the laptop you’ve taken note of earlier and that’s it.

Note: If you are already connected to the Mobile Hotspot, long press on the Wi-Fi network and select the Modify Network option and then follow the steps given above to change from DHCP to static. Once you’re done, your mobile device should now be able to connect to the Windows 10 Mobile Hotspot all the time.

Hello and welcome everyone. In today's article, you will learn how to lock folder and content in it. Please be aware of few things:

1. The method is shown here works, but you need to be careful and follow step by step or you will damage your files permanently,
2. If you forget your password, you can not access your files anymore
3. Your files altho protected can still show up in recent files of some applications

All of that being said, let us start with locking the local folder on the computer with the password. Go to the folder where you have files that you would like to hide and lock with a password. Enter the folder and create the new text file inside it. Skip the name for now and go inside it. Copy and paste the following code inside the file:

---

cls @ECHO OFF title Folder Locker if EXIST "Control Panel.{21EC2020-3AEA-1069-A2DD-08002B30309D}" goto UNLOCK if NOT EXIST Locker goto MDLOCKER :CONFIRM echo Are you sure u want to Lock the folder(Y/N) set/p "cho=>" if %cho%==Y goto LOCK if %cho%==y goto LOCK if %cho%==n goto END if %cho%==N goto END echo Invalid choice. goto CONFIRM :LOCK ren Locker "Control Panel.{21EC2020-3AEA-1069-A2DD-08002B30309D}" attrib +h +s "Control Panel.{21EC2020-3AEA-1069-A2DD-08002B30309D}" echo Folder locked goto End :UNLOCK echo Enter password to Unlock folder set/p "pass=>" if NOT %pass%==Your-Password-Here goto FAIL attrib -h -s "Control Panel.{21EC2020-3AEA-1069-A2DD-08002B30309D}" ren "Control Panel.{21EC2020-3AEA-1069-A2DD-08002B30309D}" Locker echo Folder Unlocked successfully goto End :FAIL echo Invalid password goto end :MDLOCKER md Locker echo Locker created successfully goto End :End

---

Now locate this line of code in the document: if NOT %pass%==Your-Password-Here goto FAIL and replace Your-Password-Here with your password. !!! Write down somewhere your password, if you lose it you will lock the folder even for you !!! Save the file as FolderLocker.bat and double-click on it to execute it. If everything was done correctly, a new folder with the name: Locker Move files that you want to hide and protect inside that folder. Double click again on FolderLocker.bat The command prompt will appear with the question do you want to lock the folder, press Y, and press ENTER. The command prompt will close and the Locker folder will disappear. In order to unhide and access the folder, you will need to double click on FolderLocker.bat again but this time command prompt with ENTER your password will appear. Type in your chosen password and the folder is back. If you wish to hide and lock it again just double click on FolderLocker.bat again, confirm with Y and it is hidden again.

Did you know you can use emoji in file names inside Windows 10? It is no secret that emojis are basically everywhere and Microsoft has seen this and integrated them into Windows itself, so you can name files using emojis or combine them with text. Placing emojis in file names or in the text is extremely easy, all you have to do is press ⊞ WINDOWS + . and the emoji dialog will open from where you can find which emoji you would like to use. And that's it, you just used emoji for the file naming.

!!!NOTE!!!

In theory, some applications may not like these emojis if they don’t support Unicode characters. However, modern applications are designed to work with a broad set of languages that should properly support emojis. For example, the classic Windows Command Prompt can’t see emoji characters in file names properly, but both PowerShell and Microsoft’s new Windows Terminal can display them properly. If you do run into a problem, you can always open File Explorer and rename the affected files and folders to remove the emoji characters. You can then use those files in applications that don’t properly support emoji file names.

Waol.exe Error - What is it?

Waol.exe is an executable file located in a subfolder of "C:\Program Files" - usually C:\Program Files\America Online 9.0a. Waol.exe is not a core file but it is an important part of AOL (American Online) utilities. It ensures the AOL programs run smoothly on your system. The Waol.exe error occurs when the AOL program fails to execute and run properly. The error message is displayed in the following format:

“Waol.exe has encountered a problem and needs to close. We are sorry for the inconvenience.’

Solution

Error Causes

Waol.exe error typically occurs when this executable file gets infected by a virus, Trojan, adware, or spyware. When this happens the file location also changes. Therefore the best way to verify if your PC is under attack by malicious software is to check the Waol.exe file location on your PC. If the file is found in some other location instead of its correct disk location, then you must immediately fix this error before the damage sets it. Malicious software like viruses and spyware are notorious for slowing down PC performance and besides they give access to hackers to break into your system and manipulate your confidential and private data saved on your PC. This exposes you to serious privacy errors and data security dangers including identity thefts, cybercrime, and data breaches. Furthermore, viruses can also corrupt the computer’s registry and lead to system failure and crashes.

Further Information and Manual Repair

To resolve Waol.exe error many PC users seek an antivirus. Though this also helps resolve the issue but you should know that an antivirus has certain limitations. It is known to slow down the system speed and will only remove viruses from your PC. This means if the virus has affected the registry of your PC, it will not resolve that, and to repair your registry you may then have to download a registry cleaner separately on your system thereby reducing the PC speed even more. To ensure all kinds of malware are removed and registry issues resolved along with system speed optimization, it is recommended to download Restoro. This is an advanced, innovative, and multi-functional PC repair tool deployed with a variety of powerful utilities. These include a registry cleaner and a system optimizer. It is safe, efficient, user-friendly, and compatible with all Windows versions including Vista, XP, Windows 7, 8, 8.1, and 10. The antivirus feature embedded inside this software detects scans and removes all malicious programs infecting your PC immediately. It resolves all your system’s privacy issues and makes sure that your system is inaccessible to hackers. Besides this, the registry cleaner removes files cluttering and damaging the registry and also restores it. With the help of the system stability detector, it detects errors causing PC slowdowns and resolves them too thereby boosting the speed of your PC dramatically. To resolve Waol.exe error right away, click here to download Restoro today.

Privacy is a hot topic lately in all circles so naturally themes like private or incognito browsing pop up immediately as discussion topics. Naturally, when discussing private or incognito browsing it is very important to understand what exactly private or incognito browsing is, what does it do and how it works in order to shed some light on is it really private and safe as we are told. So, when you browse the internet normally websites have tendencies to save your browsing data, save cookies, remember passwords, etc in order to provide you with a better surfing experience next time you visit that same site. Private or incognito browsing treats you as a completely new user which is the first time visiting a given website. It clears all your data, including your browsing history, cookies, etc., on exiting. Every website you visit in private or incognito mode treats you as a new visitor, even if you have visited it before in incognito mode. And basically, that's it. So is it really private? No, it is just a non-remembering mode of internet browsing where after your browsing session history and other data is cleared from the browser, but while you are on the internet you are pretty visible to all like any other normal user. There are a lot of misconceptions and wrong thinking about browsing the internet in this mode so let's take a look at some typical ones.

1. The government and other companies can not track me

   Many people think that the Government cannot trace their identity when they surf privately. This is only a myth. There are many ways by which the Government can reach you if you do something illegal. When you surf online, you are connected with an ISP of your area, which helps the officials track your location.

2. Virus and other malware can not infect me while in private or incognito mode

   Many people think that private mode protects them from virus and malware attacks. It is not true because malware and viruses can enter your PC through a software download, phishing email, etc. To protect your PC from virus and malware attacks, you should have good security software.

3. My IP address is hidden when I am in incognito or private browsing mode

   This is not 100% true. If you search “What is my IP” in incognito and standard mode, you will get the same results. This means that websites can view your IP address in private mode also. Using a VPN would be a good option if you want to hide your IP.

4. I can not be tracked via ads

   Since cookies are deleted after exiting private browsing, many people think that ads cannot track them. When you surf in incognito mode, the browser saves cookies in a temporary mode, allowing ads to track you during your entire private browsing session.

5. I am not visible when I am in incognito or private

   You may think if you sign in to your Gmail or other social media accounts in private mode, no one will see you online. This is not true. It does not matter whether you have signed into your account in normal mode or incognito mode; others can always spot you online.

In your regular browsing mode, you may have some addons, extensions, themes, etc installed and you can use them. They may track your activities. The data is deleted when you exit the browser. When you use the private browsing mode, the browser is loaded in its original form, typically without the installed addons, extension, themes, etc. The data gets deleted when you exit the browser. This mode doesn’t save data to disk but keeps it in memory during the current session. If you are really concerned about your privacy we have articles about using DuckDuckGo and deep web where you can be sure that your browsing sessions are encrypted.

What is 0x00000bcb PC Windows Error?

The 0x00000bcb is a PC Windows error code that occurs when Windows cannot connect to the printer successfully thus hampering the installation of your system.

Solution

Error Causes

Like any other computer hardware device, printers also need additional software to function called the driver. Unsuccessful installation of driver software leaves behind locked files in the registry information that causes the next installation to fail as well. And so eventually, when you try to connect the printer with your system, you see a 0x00000bcb error message pop up on your screen. To ensure you fix this error code for good you need to make sure the printer software installation is carried successfully the next time you do it. And for that, you need to get rid of the locked files and bad registry keys that are preventing successful printer software installation.

Further Information and Manual Repair

The inability to install the printer support software countless times can be frustrating and cause inconvenience as it can prevent you from getting printouts. To resolve this error code, many people pay hundreds of dollars to technicians. Nonetheless, there is a way to resolve this issue on your PC without hiring a professional or having technical expertise. Wondering how? Restoro is your answer. This is a two in one highly functional system optimizer and registry cleaner PC repair tool. It includes multiple utilities allowing PC users to fix practically all types of PC errors in seconds. To use Restoro, you don’t need to be technically sound. It is simple and very easy to operate. The powerful registry cleaning utility integrated into Restoro enables PC users facing error code 0x00000bcb messages to clean up the registry in no time and ensure quick and successful printer software install. With this helper, you can swiftly clean up unnecessary and locked files and bad registry keys. The advanced registry cleaner scans for all junk files, invalid entries, bad keys, and corrupt files accumulated in your system. Once the files causing the 0x00000bcb error are scanned all you have to do is click on the fix button to repair. It’s that easy! It cleans up the registry, wipes out the clutter, and clears up the disk space in seconds. Once the registry is cleaned, you can then try installing the printer software again. And once the printer software is installed successfully, your system will be able to connect to your printer without displaying 0x00000bcb error messages. In addition to this, you will also experience a great difference in the speed and performance of your PC. Here's how to Install and use Restoro to Fix PC Errors Restoro also includes other utilities like privacy error fixer, Active X and Class detector, and system stability repair. So along with registry issues, you can also scan your system for privacy errors like viruses and malware, thus keeping your PC secure from data breaches and system security issues. This multi-functional tool is worth downloading. It is safe, efficient, useful, and utility load. With this helper, Windows compatibility is not an issue. Restoro is compatible with all PC Windows versions. So, no matter what Windows version you are using, you can run this repair tool with ease. So, what are you waiting for? Download it now to resolve the 0x00000bcb error code and ensure a successful printer connected to your computer. Click here to install Restoro on your system.

Same as in previous Windows versions, Windows 11 will also use certain applications as default ones for opening certain file types and file extensions. And yes, same as in previous versions it will come preconfigured for certain file types and associated applications like for example photos for pictures. Of course, users usually have their own favorite applications for certain file types and much more prefer to open them inside the application of their choice instead of the default one. We can change the default application like in previous Windows versions but this time there are two ways and overall more control of this process. Windows 11 has settings for choosing default file type applications and default file extension applications giving you more control of this process.

The opening setting for apps

Whatever you wish to change default application or default extension application you will need to open settings for default application. Follow steps to quickly go into it.

1. Press ⊞ WINDOWS + I to open settings
2. Select Apps on left
3. On the right part select Default Apps

Now you are in settings for choosing default applications

Choosing default application by file type extension

This is considering by Microsoft as a typical way to set default applications inside Windows 11. Once you are inside the settings app there is a box labeled Enter a file type or link type. Inside the search box, type in file extension that you wish to associate the application with like .JPG, .TXT, or other. If the file extension is not associated with any application you will be presented with a Choose a Default button, if however, the file extension is already associated with the app, you will need to click on the app box itself. In any case, a pop-up will appear and ask How do you want to open YOUR FILE EXTENSION files from now on? Choose Application from the list of presented ones and click on OK.

Choosing default file type

Another method is to select the default application by file type selecting application for it. In the settings screen, under the search box, you will have a list of installed applications. Choose the application that you would like to associate a file type with and click on it. On the next details screen scroll down and select the file type that you want to associate with the selected application and click on OK.

Other/third method

There is also the third method for choosing the default application for file type but it includes some surfing on your hard drive and it can be more time-consuming for first-time settings. But it is fairly quick when you need to only use it once on some new file type (for example you have a new application installed and want to switch just one file type extension to that application). Locate the file that you want to associate with the application and right-click on it. Select Open With from the menu and then Choose Another App. Pop up will appear, select the application that you would like to use, and check the box beside Always use this app to open CHOOSEN EXTENSION files followed by clicking on the OK button.

Each you connect time external devices like scanners, printers, and the likes to a Windows 10 computer, the device either pushes the drivers through the USB or any other port, or you are expected to install the drivers through external media. In both cases, the driver will be loaded into the system, allowing you to use the device. However, it doesn’t always go smoothly as you could encounter some errors like the “Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory ( Code 38 )”. If you encounter such an error in the Device Manager, then this means that a previous version of the device driver is still in memory and that each time the device is used, that previous version is loaded into memory and then unloaded which triggers the “Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory (Code 38)” error. This kind of error occurs if the operating system loads the unwanted driver or if it fails to unload the driver. It could be that there is an obsolete version of the driver that’s still installed in the system or it could also be that you need to update your USB drivers as they could be outdated or the problem could also be due to some third party program that is interfering with the installation. Whatever the cause is, here are some suggestions you can check out to resolve the problem.

Option 1 – Uninstall previously installed drivers and reinstall their latest working version from the manufacturer’s website

The first thing you can do is to uninstall the drivers that are currently installed on your computer and then reinstall their latest working versions from their official sites. This kind of error is commonly encountered while loading drivers for scanners and printers. This is due to the fact that their drivers and software come along with a package which is usually in external media like CD or DVD. So when you install the software package, there’s a possibility that a newer version has been launched by its manufacturer. When that happens, you have to uninstall the previously installed driver package and then download the drivers from the manufacturer’s website and install them.

Option 2 – Run the Hardware and Devices Troubleshooter

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 4 – Restart your computer in a Clean Boot State

If the first three given options didn’t work and you still see the error when you connect external devices, you can try putting your computer in a Clean Boot State and then try connecting them again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect the external devices and check if the error is now gone.