How to Fix Stop Error 7B

You have the option to choose to configure the Network to Private or Public when you set it on Windows 10 PC. On the other hand, if the option to change the Network from Public to Private goes missing in Windows Settings then this post will surely help. You can find this setting under Settings > Network and Internet > Ethernet and appears when you click on it. If you are not able to see the option to change the network profile, then you either can’t open the settings, or the option to change it has been disabled. To resolve this issue, you can either use the Registry Editor or Windows PowerShell. Refer to the options given below for more details.

Option 1 – Change the Network Profile via Registry Editor

Changing the Network Profile can be done using the Registry Editor. But before you proceed, make sure that you create a System Restore Point first just in case. Refer to the steps below to do so.

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionNetworkListProfiles
• Now expand the Profiles key folder located in the left pane to see one or more folders.
• Next, expand each one of these folders and look for the “Description” sub-key which should match the name of your network.
• After you find the Description sub-key, look for another sub-key named “Category” and double click on it to open it.
• Now change its value from “0” to “1” to change the Network Profile from Public to Private.

Option 2 – Change the Network Profile via Windows PowerShell

Aside from the Windows Registry, you can also use Windows PowerShell in changing the Network Profile from Public to Private and so on. Take note that you have to use PowerShell with admin privileges. Just refer to the steps below to do so.

• Tap the Win + X keys and then select the “PowerShell (Admin)” option.
• Next, click on Yes if the User Account Control prompt appears.
• After that, execute the commands listed below. Hit Enter right after you key in each one of them.
  • Get-NetConnectionProfile
  • Set-NetConnectionProfile -InterfaceIndex <index number> -NetworkCategory Private

Note: Since every Network Profile has an index number, you can check the label “Name” to identify the network that you want to change.

So, what is Electron bot, and why it even matters if it is in the MS store. Electron bot is malware that somehow found its way inside MS Store via game clones of popular games temple run and subway surfer. This infiltration led to the infection of around 5000 systems over the globe in a very short period of time.

This malware is a backdoor that gives complete system control to the attacker. Any type of execution can be performed remotely in real-time. Usually, this kind of attack was aimed at a spread of click fraud over popular social media like Facebook, google, youtube, etc.

Primary goal

Electron Bot's primary goals in the ongoing campaign analyzed by researchers are:

• SEO poisoning – Create malware-dropping sites that rank high on Google Search results.
• Ad clicking – Connect to remote sites in the background and click on non-viewable advertisements.
• Social media account promotion – Direct traffic to specific content on social media platforms.
• Online product promotion – Increase store rating by clicking on its advertisements.

These functions are offered as services to those who want to increase their online profits illegitimately, so the gains for the malware operators are indirect.

Publishers that contain malware

For now, users may take note of the publishers who released confirmed malicious game apps using the following names:

• Lupy games
• Crazy 4 games
• Jeuxjeuxkeux games
• Akshi games
• Goo Games
• Bizzon Case

0x80040600 - What is it?

This is a typical MS Outlook error code. This error message may prevent you from sending and receiving emails via your Outlook account. The error message is displayed in the following format:

"An unknown error has occurred. 0x80040600"

If this is the primary source of your communication in the office, then this error can cause you a great deal of inconvenience as it may prevent you from running important business errands via your Outlook account efficiently. Therefore, when you experience the 0x80040600 error on your PC, it is advisable to fix it immediately.

Solution

Error Causes

This error code is triggered due to multiple reasons. These include but are not limited to:

• PST (Personal Storage Table) file reaches its file size limit
• PST file corruption
• Viral infection
• Incorrect Windows registry settings
• Improper shutdown of Outlook

This error code can lower your office productivity as you may be unable to send and receive emails on your Outlook account. Also, you may get locked out of your account and be unable to view your calendar entries and open email attachments saved previously in your account.

Further Information and Manual Repair

To resolve the error on your PC, you don’t have to wait for the network personnel to fix it or be a computer expert. Here is a list of easy and effective DIY methods to help you fix this error code right away.

Method 1: Download a PST File Repair

If the error occurs because your PST file has reached it maximum limit which is normally 2 GB or because of PST file corruption, then it is advisable to download a PST file repair tool. After downloading it, simply run it on your PC. This tool will immediately fix the damaged PST file and file the issue.

Method 2: Download an Antivirus

Deadly viruses like Trojans and spyware can penetrate into your PC if through downloads and opening phishing emails. Therefore, to remove such viruses it is important to install an antivirus and scan your entire PC.

Method 3: Install Restoro.

If the problem is associated with incorrect Windows registry settings or viral infection, it is advisable to download Restoro. This software is multi-functional deployed with 6 different and powerful utilities including an antivirus, a registry cleaner, and a system optimizer to name a few. The registry cleaner repairs the registry corrects the settings and fixes the damaged files. The antivirus on the other hand simultaneously removes all types of viruses including Trojans, spyware, malware, and adware on the system. While the system optimizer feature ensures the PC performance and speed are not compromised during the scanning and cleanup process. This software is safe, efficient, and compatible with all Windows versions. It has a user-friendly interface and simple navigations which makes it quite easy for all levels of users including novice and intermediate to operate. Click here to download Restoro and resolve the 0x80040600 error code on your PC today!

We Couldn't Install Windows Technical Preview 0x80070070 - 0x20005 -- What is it?

Some Windows users have been experiencing errors in an attempt to upgrade to Windows 10 OS. This includes the “We Couldn’t Install Windows Technical Preview 0x80070070 – 0x20005” error code. If you’re one of the many users who’ve encountered this error, you might want to check the available space on your device. Error code 0x80070070 – 0x20005 occurs when you do not have the required space to be able to install the upgrade.

Solution

Error Causes

Just like the other alternatives of error code 0x80070070 – 0x20005 such as 0x80070070 – 0x50011, 0x80070070 – 0x50012, and 0x80070070 – 0x60000, We Couldn't Install Windows Technical Preview 0x80070070 - 0x20005 is most likely caused by the following:

• Insufficient disk space in your computer
• Incomplete installation or improper deletion of applications
• The device is infected with virus or malware

Further Information and Manual Repair

In order to upgrade to Windows 10, you need to have at least 40 to 50 GB of free space in your device. Thus, you need to free up some space in order to successfully upgrade your system to Windows 10. See below for the manual methods you can employ to solve your problem.

NOTE: It would be best to seek help from an experienced technician if you are not confident enough to perform the manual methods yourself or you can alternatively make use of an automated tool.

Method One: Clean Up Your Device

1. Click Start then browse Afterwards, click on This PC.
2. Right-click on Local Disk (C:) then choose
3. Under the General tab, click on Disk Cleanup.
4. Once the Disk Cleanup window appears, check all items you want to clear down, making sure that the recycle bin is empty and clear any temp files, as well as error logs. Click OK once you’re done.
5. Repeating the same process above, clear down your system files as well to ensure that the old OS files from your previous system are taken down by clicking on Clean up system files in the Disk Cleanup window.

 Method Two: Uninstall Unused Applications

Sometimes, there are unused applications just lying around your device. This may take up your needed space from your device for a system upgrade. Uninstalling these applications can make space that will eventually elude error code 0x80070070 – 0x20005 along with its alternatives – code 0x80070070 – 0x50011, code 0x80070070 – 0x50012, and code 0x80070070 – 0x60000.

1. Open the Control Panel then select Programs and Features.
2. Check on unused applications on your device
3. Right-click on the unused application then select

 Method Three: Remove or Archive Files

If there are tons of images, media, videos, or documents that you rarely use but will still be needing in the future, you can move these files to another drive where Windows 10 will not be installed on.

If there are no secondary drives in your device, consider using a USB Drive or external hard disk. Another option you can do is making use of cloud storage programs like One Drive or Google Drive. In this way, you’ll still have access to these files even if it’s not in a physical location while making larger space in your device.

Method Four: Scan Your Device For Viruses

Most Windows users download applications or software regularly. These applications or software might come from unsafe sites where you might have accidentally downloaded a virus or malware along with the legit application or software you intended to download.

With that said, it is highly recommended to download and install in your device a reliable and powerful antivirus. Using an antivirus, you can now perform an overall scan of your device’s system. Once you’re able to detect and remove any suspected virus or malware, you’ll now be able to get rid of the error code 0x80070070 – 0x20005. After solving the issue, you can now resume upgrading to Windows 10.

Method Five: Download An Automated Tool

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

The Sysfader iexplore.exe Application Error - What is it?

To understand Sysfader iexplore.exe application error, first, it is important to learn what is Sysfade.exe file. Sysfader.exe is basically an IE (Internet Explorer) application file that provides cool animation effects. These animation effects include fading menus in and out, animated windows and etc. It is responsible for the graphical enhancements for animated pages. The Sysfader iexplore.exe application error occurs when this file fails to execute properly and open animated websites on Internet Explorer. The error code is displayed in the following format:

“SysFader: iexplore.exe – Application Error The instruction at “0×00000000″ referenced memory at “0×00000000″. The memory could not be “read”.”

Solution

Error Causes

The Sysfader iexplorer.exe application error may be triggered due to many causes. These include:

• Sysfader.exe file corrupted by malware and spyware
• Recently upgraded Internet Explorer which resulted in the Sysfader iexplorer.exe application error due to incompatibility issues with the system program.
• Issues with IE configuration
• Damaged registry files
• Damaged DLL files
• Obsolete and bad registry entries

Due to Sysfader iexplorer.exe application error, your Internet Explorer browser may crash. Furthermore if the error is not fixed timely, it may result in even more severe PC problems like system slowdown, system crash and failure. This happens especially when Sysfader iexplorer.exe application error is related to the registry. The registry saves all the activities performed on the computer. This also includes junk files, invalid registry entries, bad registry keys, cookies, temporary internet files, and files of the programs uninstalled. If the registry is not cleaned frequently, these obsolete files overload the RAM causing great deal of damage to the registry. When you try to upgrade your browser, the installation fails and results in browser incompatibility issues because of the previous files of the uninstalled program saved in the registry. Furthermore, the error code may also pop up due to the Sysfader.exe file corrupted by malicious software like spyware and adware on your system if you don’t run an antivirus on your system regularly.

Further Information and Manual Repair

To prevent IE web browser and your PC from coming crashing, here are some solutions that you can try to resolve the Sysfader iexplorer.exe application error:

1. Repair and restore the registry by changing the configuration settings in the Registry Editor Window. This is accessible by typing ‘Regedit’ in the Run window. However, to edit the configuration settings manually and restore the registry, you should be technically sound. If not then making the changes would be slightly complex and time-consuming for you.
2. However, another alternative to this is to download Restoro. Restoro is a powerful, advanced, and highly functional PC repair tool that includes multiple utilities such as a registry cleaner and a system optimizer. The registry cleaning feature scans your entire PC for registry issues triggering error codes like Sysfader iexplorer.exe.It wipes out all the unnecessary and obsolete files and fixes the damaged dll files thus simultaneously restoring the registry. The antivirus utility scans for and removes viruses and spyware from your PC which as we explained earlier could be the reason for Sysfader error code.

With Restoro, it takes only a few seconds to resolve this error and repair the registry. If you have system slowdown issues, it takes care of that too. It has simple navigations and a user-friendly interface which makes it very easy to operate even if you are not technically sound. It is safe, efficient, and compatible on all Windows versions including Vista, XP, Windows 7, 8, 8.1, and 10. Click here to download Restoro and resolve Sysfader iexplorer.exe application error on your PC today!

If you suddenly encounter a Blue Screen error that points out to either the mfewfpk.sys and epfwwfp.sys files, then this post might help. Both of these files are created by third-party software. The mfewfpk.sys file is created by the McAfee security software while the epfwwfp.sys is created by the ESET Antivirus. These files are residual files and sometimes it blocks upgrading Windows 10. Aside from blocking Windows 10 upgrade/update, these files can also cause a Blue Screen error after an upgrade which leaves your Windows 10 computer useless. When you get a Blue Screen error caused by any of these files, you will see an accompanying error message that states, “DRIVER IRQL NOT LESS OR EQUAL”. To fix this Blue Screen error, you can check out the suggestions laid out below but before you do that, you need to create a System Restore point first as it can help you undo any unwanted changes. In addition, make sure to also boot your computer into Safe Mode with Networking before you troubleshoot.

Option 1 – Try to remove the epfwwfp.sys file

You can try to remove the epfwwfp.sys file using Command Prompt. To do so, refer to the following steps:

• Right-click on the Start button and click on Command Prompt (Admin) from the menu to open Command Prompt with admin privileges.
• Next, type the following command and hit Enter to delete the epfwwfp.sys file:

DEL /F /S /Q /A “%systemroot%System32driversepfwwfp.sys”

• After the scan is completed, restart your computer and see if it fixed the Blue Screen error.

Note: You can also use the ESET AV Remover tool to uninstall Eset security software to remove the epfwwfp.sys file.

Option 2 – Try to remove the mfewfpk.sys file

The same with the first option, you can remove the mfewfpk.sys file using CMD.

• First, right-click on the Start button and click on Command Prompt (Admin) from the menu to open Command Prompt with admin privileges.
• After, type the following command and hit Enter to delete the epfwwfp.sys file:

DEL /F /S /Q /A “%systemroot%System32driversmfewfpk.sys”

• Once the scan is completed, restart your computer and see if it fixed the Stop error.

Note: You also have the option to remove the mfewfpk.sys file using McAfee Product Removal tool to uninstall the McAfee security software. All you have to do is download the McAfee Product Removal tool and run it and then follow the onscreen instructions to install it. Once it is installed, click on Next. After you select the radio button to agree to the terms of use, click on Next once again. Finally, restart your computer and check if it is able to resolve the problem or not.

Option 3 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

If you encounter the NMI_HARDWARE_FAILURE Blue Screen error while using your Windows 10 computer, then read on as this post will guide you in resolving this kind of Blue Screen of Death error. NMI HARDWARE FAILURE or “Non-Maskable Interrupt” Blue Screen error occurs when there is some hardware malfunction in your computer. When you encounter this Blue Screen error, you may get a stop code of 0x00000080 which can randomly occur while you use your computer. However, a lot of users reported encountering this error while they were trying to update or install their Graphics Card drivers. The stop code that you may get for this BSOD error is 0x00000080. The error can occur randomly during your usage of the computer – but a large number of users have reported this error while they are updating or installing their Graphics Card drivers. In this post, we will be covering all the possible fixes for this error. NMI_HARDWARE_FAILURE error on Windows The NMI_HARDWARE_FAILURE bug check has a value of 0x00000080. This bug check indicates that a hardware malfunction has occurred. There are various hardware malfunctions that can cause this kind of Blue Screen error. However, pinpointing the exact cause is quite difficult. Worry no more for the following fixes provided below can help you resolve the NMI_HARDWARE_FAILURE Blue Screen error no matter what the cause of the problem is.

Option 1 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like NMI_HARDWARE_FAILURE. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 2 – Try to rollback, update, or disable the Graphics card drivers

Since the NMI_HARDWARE_FAILURE Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 3 – Make sure that all memory modules have the same type

This third option is quite technical and tricky. If you often use multiple physical RAMS on your Windows 10 computer, then you have to check first if they are of the same frequency. After that, the first thing you should verify is if the chip is properly compatible or not. And if the sockets are attached using some kind of adapter or non-recommended device, it could cause some issues while giving a performance hit to your computer.  If you were able to find such a setup, you have to undo it or install the proper and recommended as well as compatible hardware.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the NMI_HARDWARE_FAILURE error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Error Code 0x8007000b - What is it?

Error Code 0x8007000b has appeared on Windows operating systems from Windows 10 all the way back to Windows XP. In most cases, it occurs when there is a problem within the transaction log for the filing system within Windows.

Common symptoms include:

• Inability to install one or more updates
• Message regarding Windows Update having an unknown error

There are several different ways that you can attempt to resolve the problems that cause Error Code 0x800700b to appear on your operating system. Several of these methods are pretty easy for basic users, but others require some comfort and knowledge in working with advanced tools on your operating system.

If the methods below do not completely resolve the appearance of Error Code 0x800700b on your Windows operating system or if you are not confident in your ability to undertake these steps on your own, you may need to get in touch with a qualified computer repair professional to assist you with the error resolution process. If this error message is not resolved, you could expose your computer to other error codes such as error code 80070103.

Solution

Error Causes

The primary cause for Error Code 0x800700b is that there is an issue or corrupt entry in the transaction log for the file system within Windows. This makes it impossible for Windows to complete the Windows Update process. Although the error message states that an unknown error has been encountered, it is usually fairly simple to resolve the appearance of faulty or corrupt entries in the transaction log if you follow the steps below to complete.

Further Information and Manual Repair

There are several ways that you can attempt to resolve Error Code 0x800700b manually on your Windows operating system. At least one of these methods requires some advanced knowledge or skill in using the command prompt, so if you aren’t confident in your ability to follow these steps through to completion, be sure to get in touch with a qualified computer repair technician who can help you to resolve the error.

Here are the top three methods that can be used to resolve Error Code 0x800700b on your machine:

Method One:  Reset Your Transaction Log for the File System in Windows

To clear and reset the entries in your transaction log, there are a few simple steps that you should follow:

• Step One: Open up the Start menu and go into the search bar. When it opens up, type in “cmd”.
• Step Two: Right-click on the icon for the Command Prompt that opens up and selects the option to run it as an administrator.
• Step Three: In the menu that appears, enter in this command:  “fsutil resource setautoreset true C:/”
• Step Four: Reboot your computer before re-attempting the download and install of the necessary update.

Method Two:  Run the System Update Readiness Tool

An alternative method to resolving Error Code 0x800700b is to open and run the System Update Readiness Tool on your machine. This program runs a scan on your Windows operating system to determine whether it is ready for updates, attempting to resolve any errors it encounters along the way.

After you have scanned and run this tool, you should always take the time to restart your computer before attempting to perform the update process, so that any changes made can be successfully applied to your computer.

Method Three:  Run the System File Checker Tool on Your Computer

The System File Checker is a tool for Windows that runs a basic scan for problem files and attempts to resolve them. To run this tool, follow these steps:

• Step One: From the Start menu, open up the search box, and type in “cmd,” selecting the option to run the command prompt as an administrator.
• Step Two: Type in this command and run it:  “sfc /scannow”

This tool should tell you what the specific issues are so that you can resolve them. It may give you a message that the action couldn’t be performed, that corrupt files were fixed, or that corrupt files were encountered, but could not be fixed automatically.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

If you have been using Windows for quite some time now then you’re probably aware of the BIOS or UEFI password. This password lock is the one that ensures you enter the set password even before your Windows PC boots up. However, there’s just one downside with the BIOS or UEFI password – there is no recovery option, unlike your Microsoft account. Worry not though for this post will guide you on how you can set or recover a BIOS or UEFI password on your Windows computer. The BIOS or UEFI passwords are stored at the hardware level which means that unless the OEM wants or has configured a way to recover the password, it is pretty much impossible to reset it. There are times when they are so strict that the only way to get through it by contacting customer care. Note that any Windows computer with this lock can’t be unlocked by trying to reinstall Windows. In this post, you’re going to have to remove the CMOS battery temporarily, clear unknown BIOS/UEFI passwords using the bios-PW website as well as call customer care. For more details, refer to the options provided below.

Option 1 – Remove the CMOS battery temporarily

In case you didn’t know, every motherboard comes with a CMOS battery which helps the computer system to keep the clock ticking and in making sure that the BIOS settings are not lost when the computer is powered down. Every time a computer is turned on, the CMOS battery ensures that the information is available for the computer to boot up. So when you remove the CMOS battery temporarily, say about 30 seconds or a minute, the settings will be lost. There are some motherboards that are built-in ways that when you remove the battery for long, it will reset everything including the password for the BIOS or UEFI.

Option 2 – Clear the unknown BIOS or UEFI passwords using a bios-PW website

If the first option didn’t work, you can try using this BIOS Password website at http://bios-pw.org/ to clear the password.

• When prompted by the BIOS, enter the wrong password a couple of times as doing so will lock you out of the system.
• After that, you will see a new number or code on the screen which will include a message about System Disabled [XXXXX] Service TAG [YYYYY].
• Next, open the BIOS Password website and enter the XXXXX code in it and make sure to tap the Shift + Enter keys or just enter.
• Now it will open multiple unlock keys which you can use to clear out the BIOS or UEFI lock on your Windows PC.

Option 3 – Call the customer care

If the second option still didn’t work, you have to call customer care and follow their suggestions for they will walk you through fixing the problem using the service tag or might suggest that you visit a service center to make things easier for you. Note: You also have the option to set a BIOS or UEFI password. Although it isn’t recommended, you still can do it if you really want to. Remember that the BIOS or UEFI interface varies from OEM to OEM so you must find something related to either PASSWORD or SECURITY. You will have the following similar options:

• Supervisor password – it’s the same as the master password that can change important system settings.
• User password – with this password, any user can change minor settings.
• Master password – you can use this password for a hard drive or as a general password.

There are several OEMs that offer micro-control where you have to enter the BIOS password. For instance, you’ll have the option to skip for a normal restart, or when you select a boot device while you might have to enter the password for unattended reboots or when your PC is powered on, etc. And if you are here to remove the password, you need to find a remove password option in the same section. You will be prompted to enter the set password once and if it’s correct, it will remove the BIOS password. After that, you have to save and exit the BIOS then restart your computer and check if the settings are properly applied.

0xc00d36cb error shows up when you are trying to play a video or movie using the default player in Windows. This error can occur due to a glitch in the media player or corrupted system files. in this guide, we will show you how to tackle this issue and fix it.

1. Run the video playback troubleshooter

   • Click on Start and select Settings.
   • Go to Update and Security.
   • Scroll down and open the Troubleshoot tab.
   • Scroll down and select the Video Playback option.
   • Click the Run the Troubleshooter button.
   • The troubleshooter will perform an initial scan and offer a few options.
   • Select Continue with this troubleshooter.
   • The troubleshooter will scan the system again for driver and codec issues.
   • Follow on-screen instructions and apply recommended fixes.

2. Reset the Movies and TV app

   • Click on Start and select Settings.
   • Go to Apps and open the Apps and features tab.
   • Scroll down to Movies and TV.
   • Select Movies and TV.
   • Click Advanced options.
   • Scroll down and click on the Reset button.

3. Create a new user account

   • Click on Start and select Settings.
   • Open Accounts.
   • Open the Family & other users tab.
   • Scroll down to Other users and click the Add someone else to this PC button.
   • In the Microsoft account window, type your email address.
   • If you don’t want to enter an email address and establish a local account, click on I don’t have this person’s sign-in information option instead.
   • Next, select Add a user without a Microsoft account (for a local account).
     • Else, enter your Microsoft account login details.
   • Enter a user name and password for your new account. Also, select a security question and add an answer to it.
   • Once the new profile is ready, log out of your current account.

4. Check for permission issues

   • Right-click on the problematic file and select Properties.
   • Open the Security tab.
   • Click the Advanced button.
   • In the Advanced Security Setting window, click the Change link.
   • In the Select User or Group window, enter Everyone in the text box.
   • Click the Check Names button.
   • Click OK and Apply to save the changes.
   • Close all the Properties windows.
   • Try playing the file or modifying the properties and check for any improvements.