How to Fix Jp2klib.dll Error Code

FormFetcherPro.com is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension offers users quick and easy access to various forms required for visas and other documents. While this may seem appealing, all this extension does is point you to the most popular websites online that can easily be found by searching. When installed it hijacks your new tab page and changes it to search.myway.com, enabling it to better target ads.

While browsing the internet with this extension enabled you will see additional sponsored content, additional ads, and sometimes even pop-up ads displaying throughout your browsing sessions. Several anti-virus programs have marked this extension as Potentially Unwanted and as a Browser Hijacker and are therefore recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking means a malicious code has taken control over and altered the settings of your web browser, without your permission. Browser hijackers are capable of doing more than just changing home pages. Usually, hijackers will force hits to internet sites of their preference either to increase targeted traffic generating higher ad earnings, or to obtain a commission for every user visiting there. Many people believe that these types of sites are legitimate and harmless but that is incorrect. Nearly all browser hijackers pose an actual threat to your online safety and it is necessary to classify them under privacy dangers. Browser hijackers can even let other destructive programs without your knowledge further damage your computer.

Key signs that your web browser has been highjacked

When your web browser is hijacked, the following could happen: you find unauthorized changes to your web browser’s home page; your internet browser is constantly being redirected to adult sites; the default browser configurations have been changed, and/or your default search engine is altered; you see many toolbars on your internet browser; you’ll find random pop-ups start showing regularly; your web browser starts running slowly or exhibits frequent errors; Inability to navigate to certain sites, especially antivirus and other security software websites.

How it infects the computer

Browser hijackers can enter a PC in some way or other, for example via file sharing, downloads, and email as well. They sometimes are included with toolbars, add-ons, BHO, plugins, or browser extensions. Browser hijackers sneak into your pc in addition to free software application downloads also that you unwittingly install alongside the original. Common examples of browser hijackers include CoolWebSearch, Conduit, RocketTab, OneWebSearch, Coupon Server, Delta Search, Searchult.com, and Snap.do.

How you can fix a browser hijack

Some types of browser hijackers can be removed from the computer by uninstalling malicious software or any other recently added shareware. Having said that, the majority of hijackers are really tenacious and require specialized applications to eliminate them. Also, browser hijackers might modify the Windows registry so that it can be very tough to restore all the values manually, particularly when you are not a very tech-savvy individual. Anti-malware software is very efficient when it comes to catching and removing browser hijackers that regular anti-virus software has missed. SafeBytes Anti-Malware will counter relentless browser hijackers and provide you active PC protection against all types of malware. Utilize a pc optimizer (such as Total System Care) together with your anti-malware to repair various registry issues, eliminate system vulnerabilities, and improve your computer performance.

How To Install Safebytes Anti-Malware On An Infected Computer system

Practically all malware is bad, but certain kinds of malware do more damage to your computer or laptop than others. Some malware sits in between your PC and your internet connection and blocks some or all sites that you would like to check out. It would also prevent you from the installation of anything on your PC, especially antivirus software. If you are reading this article right now, you’ve perhaps realized that a malware infection is a reason for your blocked internet traffic. So what to do if you want to install an anti-virus program like Safebytes? There are a few actions you can take to get around this issue.

Use Safe Mode to resolve the issue

In Safe Mode, you can modify Windows settings, un-install or install some software, and eradicate hard-to-delete malware. In case the malicious software is set to load automatically when the PC starts, shifting to this particular mode can prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSConfig and locate the “Safe Boot” options in the “Boot” tab. Once you restart the PC into Safe Mode with Networking, you could download, install, and update anti-malware software from there. Now, you are able to run the anti-virus scan to remove viruses and malware without interference from another malicious application.

Switch to a different internet browser

Some malware mainly targets certain web browsers. If this is your case, utilize another browser as it could circumvent the malware. If you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by cybercriminals, the best course of action would be to switch over to a different internet browser like Google Chrome, Mozilla Firefox, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Make a bootable USB anti-virus drive

Another approach is to download and transfer an anti-malware application from a clean computer to run a scan on the affected computer. To run anti-virus from a USB pen drive, follow these simple steps: 1) Use another virus-free PC to download Safebytes Anti-Malware. 2) Mount the pen drive on the same computer. 3) Double-click on the downloaded file to open the installation wizard. 4) When asked, select the location of the pen drive as the place in which you would like to store the software files. Do as instructed on the screen to finish off the installation process. 5) Unplug the flash drive. Now you can use this portable anti-virus on the infected computer. 6) Double-click the EXE file to open the Safebytes tool right from the thumb drive. 7) Click on “Scan Now” to run a complete scan on the affected computer for viruses.

SafeBytes Anti-Malware Overview

If you are planning to buy anti-malware for your PC, there are many brands and utilities for you to consider. Some are very good ones, some are ok types, while some are simply just fake anti-malware software that can harm your personal computer themselves! When looking for anti-malware software, select one that gives reliable, efficient, and comprehensive protection against all known computer viruses and malware. On the list of strongly recommended software by industry, analysts are SafeBytes Anti-Malware, popular security software for Microsoft Windows. SafeBytes anti-malware is a powerful, highly effective protection software designed to help end-users of all levels of computer literacy in finding and removing harmful threats out of their computer. When you have installed this program, SafeByte's state-of-the-art protection system will ensure that no viruses or malware can seep through your PC.

SafeBytes has outstanding features when compared with other anti-malware programs. Listed below are some of the features you will like in SafeBytes.

Most effective AntiMalware Protection: This deep-cleaning antimalware program goes much deeper than most antivirus tools to clean your personal computer. Its critically acclaimed virus engine detects and disables hard to remove malware that hides deep inside your PC. Real-time Active Protection: SafeBytes provides complete and real-time security for your personal machine. This tool will continuously keep track of your computer for any suspicious activity and updates itself continuously to keep current with the constantly changing threat scenarios. Internet Security: Through its unique safety score, SafeBytes tells you whether a website is safe or not to visit it. This will ensure that you’re always certain of your safety when browsing the internet. Minimal CPU and RAM Usage: This application is not “heavy” on your computer’s resources, so you’ll not find any performance troubles when SafeBytes is working in the background. Premium Support: For any technical inquiries or product guidance, you may get 24/7 professional assistance through chat and email. SafeBytes can keep your computer protected from the latest malware threats automatically, thereby keeping your web experience safe and secure. Malware trouble can become a thing of the past once you put this tool to use. So if you’re searching for the best malware removal tool out there, and when you don’t mind spending some money for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To get rid of FormFetcherPro manually, go to the Add/Remove programs list in the Control Panel and select the program you want to get rid of. For browser plug-ins, go to your browser’s Addon/Extension manager and select the add-on you intend to disable or remove. You will most probably also want to reset your web browser to its default settings. To make sure of complete removal, find the following registry entries on your computer and delete it or reset the values accordingly. However, this is a tough task and only computer professionals can carry it out safely. In addition, some malware is capable of replicating or preventing removal. Carrying out this in Safe Mode is recommended.

Crash Dump is a type of malfunction that can happen when a few portions of the processor's data or RAM memory are erroneously copied to one or more files. It is common among Windows PCs. It used to be most prominent on the Windows 95 edition but subsequent versions have mostly remedied the situation. Even with the remedies over time though, this error still occurs.

Error Causes

A Crash Dump usually points to some serious and critical errors with your Computer. Below are some of the possible causes for this error:-

• Corrupt memory
• Incorrect configurations on hardware
• Programming errors.
• Incompatible drivers
• Faulty Operating system

Despite the listed causes for Crash Dumps. Nobody is ever ready for them. A crash dump is classified as an unexpected error simply because it can happen anytime.

Further Information and Manual Repair

Most PC users get scared and anxious when a crash dump happens. Which need not be the case. You can easily repair a Crash Dump without necessarily requiring a computer technician. Follow these simple steps and the malfunction will soon dissipate:

a) Re-Install the Operating System

Put the setup CD into the computer disk drive. Once you've completed this, reboot the pc.

b) Push F8

Push the F8 function key on your keyboard while the pc is re-booting. This takes you to a menu where you should choose “Advanced Boot Options”

c) Click "Repair My Computer"

As soon as you push the F8 option, and do what's suggested in the last measure above, you must click on "Repair My Computer" and press the "Return/Enter" key.

d) Click on the "Startup Repair"

Search for the start-up repair option, and choose it. Subsequently, move to Next. Using this method, the cause of the Crash dump will undoubtedly be recognized and ended after a thorough scan of your system. Additionally, it is smart to take note of the whole Crash Dump information that appears on your screen. Windows supplies you with detailed error messages. Write down each of the error codes in hexadecimal values as well as capital characters as displayed on the screen.

• Disconnect Hardware  and Un-Install all Drivers

Disconnect and remove any new hardware that is causing your PC to crash dump. Uninstall any drivers you used to install the hardware. If this solves the problem, contact the hardware manufacturer and request the latest and updated device drivers. At length, prior to starting panicking, see the error information that appears on your own display. Browse to see whether it includes info on a certain driver that you ought to search for and install. Bottom line, remain calm when your computer crash dumps and use the mentioned steps to repair it.

What is 0x0000007E?

 Error 0x0000007E is a Windows Stop error message that is displayed on a blue screen. This may appear when browsing the internet, listening to music on some media player application or while working on an important document on MS Word or Excel.  This message strikes terror as the screen goes blue without any warning.

Solution

Error Causes

The error code 0x0000007E is triggered because of:

• Faulty hard drive
• When the hard drive is full and there is no storage space
• When you need to update your BIOS (Basis Input Output System)

Further Information and Manual Repair

If you experience this error on your PC, you don’t have to panic and call a professional. This error is rated as an easy fix. And you can easily resolve the issue even if you don’t have a piece of strong technical knowledge about computers. Here are some quick fixes to repair the error 0x0000007E on your PC in the shortest time and without any hassle:

• Cause: Faulty Hard Drive

Solution: In the event of a faulty hard drive, it is best to create a backup of all your data and get a new hard drive. However, first, it is advisable to use the Windows tool called Chkdsk (Check Disk) to identify and determine if the hard drive is faulty or not. To do so, click on the start menu and type CMD into the search box. Click on it to run. Now a black box will be displayed on the screen, simply type the command Chkdsk and run it to find out if your hard drive is faulty and damaged. If so, then get a new hard drive.

• Cause: Hard Drive is full

Solution: Error 0x0000007E may also occur if the hard drive is full. To check the storage space on your hard drive, go to My Computer. If the space is full, then it is advisable to delete some files or uninstall heavy and recently installed programs to free up some space.

• Cause:  BIOS not updated

Solution: You may come across this blue screen error if your BIOS is not updated. To update your BIOS, restart your computer and press F2 to enter setup.  Now go to SATA Operation and change RAID AHCI to RAID ATA. Save changes and then exit. By doing so, you can update your BIOS and fix the error 0x0000007E immediately. It’s that easy!

One of the primary packages that install the Windows Media Player is the Media Feature Pack among other related files that are needed by the associated software products. And one of the essential DLL files in that package is the mfplat.dll file which is needed by various games and streaming services. So if this DLL file goes missing, you will most likely encounter any of the following error messages:

• “mfplat.dll missing”
• “The application failed to start because mfplat.dll was not found.”
• “The program can’t start because mfplat.dll is missing from your computer.”

In other circumstances, the Media Feature Package does not come pre-installed with the main Windows package especially for those who use Windows N, thereby causing the error to pop up. The main cause of this problem is that users who use Windows 10 N do not have the Media Feature pack pre-installed with the installation package. Aside from that, the installation package could go missing after a few Windows Updates or if you have uninstalled it by accident. To resolve this problem, you need to check out each one of the given options below.

Option 1 – Try to enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.

• Tap the Win + R keys to open the Run dialog box.
• Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
• Next, click on Yes if a User Account Control prompt pops up.
• After opening Command Prompt, copy and paste the following command and hit Enter to execute it:

dism /online /enable-feature /featurename:MediaPlayback

• Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 2 – Try installing the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:

• Tap the Windows key + S and then type “about” in the search box.
• From the search results, click on the “About your PC” to open the About tab of the Settings app.
• Afterward, scroll down to the Windows specifications and check your Windows version under Edition.

Note: If you have verified that your PC is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:

• Click this link to download and install the Media Feature Pack from Microsoft’s official website.
• Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
• After that, wait until the request is validated. The download should begin in a few minutes automatically.
• Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
• Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 3 – Try to extract a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.

• Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
• After that, open the windows.old folder and then go to the syswow64 folder.
• Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C:/windows/syswow64.
• Restart your computer and check if the error is now resolved or not.

There are instances when you might encounter an error that says, “Something went wrong, We couldn’t start your program” when you open any Office program. This could be due to an issue with the Office file and any Office app you open throws the same error message. This applies to Office 2019/2016, Office 365 Home, Office for Business as well as Business editions. In this post, you will be guided in what you can do to resolve this error. There are several potential fixes for this error, you might only have to restart your computer or you may have to repair Office from Apps and Features or you could also uninstall and install it back again. For more details, follow each one of the provided options below.

Option 1 – Restart your computer

You might be unable to launch any Office app due to some background process that got stuck or there might be some glitch in the system. Thus, the first thing you can do to resolve the error is simply restarting your computer. Once you’ve restarted your computer, open the Office app again or you could also try to sign in back with your Microsoft account that’s connected to Office. If you’re not quite sure which account you were using, you can follow these steps:

• Open any Office app.
• Then click on File and look for your name located in the top-right portion.
• Now click on it. This will display the email or Microsoft account that’s related to Office.

Option 2 – Try repairing Office from Apps and Features

Since Windows 10 offers some repair features that could replace some of the core files with the original files, you can take advantage of such a feature to fix the “Something went wrong, We couldn’t start your program” error when opening any Office app.

• Open Windows settings and click the Apps and Features option.
• Next, scroll down until you see the Microsoft Office installation option. Select it and click on Modify.
• This will open a window and from there, select Quick Repair or Online Repair and click on the Repair button.

Note: When you choose to repair, you might be given two options which depend on how Microsoft Office was installed. For instance, it was installed via Web Installer or Offline Installer (MSI-based). In Web Installer, select Online Repair > Repair when you’re prompted on how you would like to repair Office. While in MSI-based, you have to select Repair under “Change your installation” and then click on Continue. The repair process makes sure that the app data remains untouched.

Option 3 – Try to uninstall and reinstall Office

If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer.

The “Unknown Hard” error that keeps on appearing in Windows 10 can put users in an unpleasant situation. This kind of error leads to the freezing of the taskbar, blackening of the screen, and sudden disappearance of the icons on the Desktop. And each time you try to open Windows, the system will only give you an error message saying that it’s a critical error and some applications like Start and Cortana won’t work. Upon analysis, it seems that the “sihost.exe” is not responding and that it is the one that’s causing the c000021a Unknown Hard error to pop up. Sihost.exe files represent the Shell Infrastructure Host which is an essential component in the Windows operating system. The Windows Shell Infrastructure Host is primarily responsible for handling some graphical elements of the operating system interface such as the Start menu and the taskbar transparency. And so if the Shell Infrastructure or Sihost.exe has stopped, has been removed, or corrupted, you will most likely have issues with the overall functionality of the Windows operating system and you’ll get the Unknown Hard error In addition, the ctfmom.exe Unknown Hard error may also occur due to incompatible drivers installed on your PC. Ctfmom is a process that identifies inputs such as handwriting, languages, and many more. It’s the one that controls the functions of background behavior. To resolve this issue, you need to first try to identify which application is the one that’s running the sihost.exe file. And if needed, you need to either update or reinstall or completely uninstall the problematic application.

Option 1 – Try to run the System File Checker

The SFC Scan or System File Checker, us a built-in utility in Microsoft Windows that can be found in the C:\Windows\System32 folder. This tool allows users to scan and restore any corrupted system files in Windows that might be causing the Unknown Hard error to appear. Before you use this tool, make sure to find out whether the sihost.exe on your computer is a Trojan that you have to remove or if it’s a file that belongs to a trusted Windows application. Once you have that sorted out, follow the steps below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

Although it’s easy to set up wired printers in most cases and they have their charm, you don’t have to be around the printer if you are connected to the same network. So in this post, you will be guided on how you can install and set up a wireless printer on your Windows 10 computer. The idea here is to ensure that your Wi-Fi printer and your Windows 10 computer are connected on the same network and to do that, you need to carry out the following steps:

• You have to connect the printer to the Wi-Fi network.
• You have to add the printer or scanner to Windows 10.
• You have to install the printer software.
• You have to change the default printer.
• And troubleshoot the printer.

For more details, follow the instructions below.

Step 1: Connect your printer to the Wi-Fi network. In this step, you need to turn on your printer and look for the option to connect to a Wi-Fi network. Note that the step to connect to the Wi-Fi network depends on what kind of printer you use as well as its OEM since there will be a user interface or a Wi-Fi button that will get the job done for you. Once your printer is connected to the Wi-Fi network, you need to keep it turned on until the setup is completed. Step 2: Next, add a printer or scanner to Windows 10

• Since you’re already connected to the Wi-Fi network, you now have to go to Settings > Devices > Printers & scanners.
• From there, click on the Add a printer or scanner option.
• After that, the scanning process will begin as Windows 10 looks for the printer and once it finds it, it will display the printer in the result.
• Choose the Wi-Fi printer from the results and click on the Add device option. Once you click this option, Windows will install the drivers via Windows 10 update. Note that this process will apply to all the printers – connected, wireless, and so on.

Step 3: You have to install a printer software In this step, you need to use the driver software from the OEM even though the default printer software works since in most cases, the driver software from OEM works better compared to the default ones and offers much better functionality like ink-saving modes, and many more. Step 4: You now have to change the default printer After installing the printer software, you now have to set or change the default printer in your computer. If you have not installed any printer, the default printer in Windows is the one that saves the files. Now since you have already installed your printer, all that’s left for you to do is to change the default printer of Windows 10 to the one you installed earlier. To do that, follow these sub-steps:

• Go to Settings and navigate to Devices > Printers & scanners.
• From there, check the checkbox labeled, “Let Windows manage my default printer” if there are many printers. This will recommend you to use the most used printer. But if you don’t want to switch to the most used printer, then uncheck the checkbox.
• Once done, click on the printer you want to set as the default one and go to Manage, and then click on the Set as default button.

Step 5: If you have any issues with your newly installed printer, then you need to troubleshoot it One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

One of the worst Blue Screen of Death errors you can encounter is the UNMOUNTABLE_BOOT_VOLUME BSOD on Windows 10. In this BSOD error, your computer won’t be able to properly boot. Meaning to say, even if you want to reinstall Windows, you won’t be able to back up your important files. Thus, it wouldn’t be really feasible to fix the system files, and besides, reinstalling Windows 10 would take a lot of time, not to mention resources. The UNMOUNTABLE BOOT VOLUME error is the kind of BSOD error that occurs if Windows is not able to access the volume that contains the boot files. Resolving this BSOD error won’t be easy but you will surely manage by following the suggestions laid out below but before you go on, make sure to create a System Restore Point.

Option 1 – Try checking the hardware

If you got the UNMOUNTABLE BOOT VOLUME BSOD error while trying to update your computer to a higher version of Windows, then you need to check if you have the compatible drivers for the disk controller as well as re-check the drive cabling and make sure that it is properly configured. And if you’re reusing either ATA-100 or ATA-66 drivers, ensure that you have an 80-connector cable and not the standard 40-connector IDE cable.

Option 2 – Try using Automatic Repair

You might also want to use Automatic Repair in fixing the BSOD error. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 3 – Try fixing the Master Boot Record or MBR

The MBR or Master Boot Record is the location and is where the architecture of the operating system is installed. Thus, if either the location or the architecture has tampered with, it can cause lots of BSOD errors like the UNMOUNTABLE BOOT VOLUME error.

• Boot your computer into Safe mode with Networking using the Advanced startup options which you can access by tapping the F2 or F8 key. Once you’ve accessed the Advanced startup options.
• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• After opening Command Prompt, execute the following command and hit Enter:

bootrec /fixboot

• After entering the command, wait until the process is completed and then restart your computer to apply the changes made successfully.

Option 4 – Run the CHKDSK command to repair hard disk errors

Running the Chkdsk utility could help you fix the UNMOUNTABLE BOOT VOLUME error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• The command you entered will scan the hard disk for any errors and will automatically fix it if it finds some issues. Wait for the process to be completed and then reboot your PC.

As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder. To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:

• Open File Explorer and then right-click on any of the two Documents folders.
• After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
• Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
• After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
• Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
• Next, execute this command: ri desktop.ini –force
• The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
• Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
• Then delete the one which goes to the incorrect location.

Upgrading your Windows 10 computer does not always go smoothly and you often encounter not just one but various errors so, in this post, we are going to cover several Windows 10 upgrade errors such as 80240020, 8007002C, 80246007, 80070004. All these upgrade errors are related to the Windows Update folder. Thus, you need to clear the Software Distribution folder, repair the System Image and fix System Health in order to resolve all these Windows 10 Upgrade errors. Before you get started on the steps to resolve these tons of errors, you have to disable your security program for the meantime, disconnect your peripherals, remove USBs connected to your PC and then make sure that your PC is connected to the main power supply. Once you have everything covered, carefully follow the options given below.

Option 1 – Delete Windows 10 Update Files in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

• Now Open Settings and check for Windows Updates. Windows 10 should begin the download right away.

Option 2 – Try using the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Note: The Windows Upgrade error, with error code 80240020 is an expected error message that happens when the upgrade requires customer user action. Thus, you need to do the following steps to resolve this particular Windows Upgrade error.

• Tap the Win + R keys to open the Run dialog box.
• Then type “regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdate
• Now right click on WindowsUpdate located in the left pane and then create a new key and name it as “OSUpgrade”
• Next, right-click in an empty space in the left pane and create a new DWORD and name it “AllowOSUpgrade” and enter “1” as its value.

Option 3 – Try running the Windows Update in a Clean Boot State.

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.