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0x80070780, The file cannot be accessed

Error 0x80070780 is a particularly nasty error since it means we can not access files on our hard drive. This might be an important file from work or anything similar and it can be frustrating when we can access it.

In this article, we will address solutions to this error so you can continue with your activities where you have left off.

Follow the guide step by step in the given order to minimize file damage and find the solution quickly.

  1. Run File and Folder built-in troubleshooter

    The simple and clean solution, try first by running Windows built-in tools. Leave troubleshooter to scan and attempt repairs and try to access a file after that.

  2. Run disk checker

    Maybe the file is corrupted or slightly damaged but repairable, run a built-in Windows disk checker and let it scan and repair any error found. Try accessing your file after the scan.

  3. Try copying file

    If the file is under a bad sector or cluster on a disk drive that could be a reason why you can not access it, try copying the file to another location and then opening it, if the operation fails, boot Windows in safe mode and try to copy or move file then. If you are successful with copying files in safe mode, reboot your computer and try to open the file.

  4. Reinstall the driver for the hard drive

    Like when the driver for USB is not working and you can not access files same can happen on your hard drive. Go to the device manager and reinstall the driver for your hard drive.

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Microsoft blocking Office users
Microsoft Office 365 banerMicrosoft starting as of today will block its Office 365 users if they are using Internet Explorer or early versions of Edge browsers. So if you are using older non Chromium Edge versions of Microsoft browsers you can no longer access Office services until you switch. Now normally I would fully support this kind of decision since Internet explorer is a slow and vulnerable browser and the edge is similar in that regard. The new edge browser is great and it should be used but the issue I have is that Office 365 is not free, it is a premium feature and I am wondering how Microsoft plans to deal with people that have already paid for service but suddenly cannot access it anymore.
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Fix WIFI not asking for password
Windows has tendencies to remember WIFI passwords so it can reconnect automatically to them. But from time to time we change passwords and Windows does not let us change it since he has network remembered. In this case, we will not be able to connect to the internet. In this helpful guide, we will let you know which steps you will need to take in order to solve this issue and to be able to connect to the internet again.
  1. Restart Modem

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  2. Update driver

    Sometimes the issue could be due to driver problems, open device manager and update WIFI driver or reinstall it.
  3. Reset WIFI password

    Press ⊞ Windows + R type “Control” > hit Enter. Now click Network and Internet > Network and Sharing Center > Change adapter settings. Right-click on the connected Wifi and select Status. Click Wireless Properties, change the password from the Network security key section, and then click OK to reset your WiFi password.
  4. Forget the network

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How to start Windows 10 in safe mode
Booting Windows 10 in safe mode can solve many issues with your computer since Windows will boot just in its basic core and you can safely maintain it, find a solution for issues, etc. Before, entering safe mode was easy and pretty straightforward, during Windows evolution, entering safe mode was somewhat complicated and not being made so directly like once it was but do not worry. Starting Windows in safe mode today is even maybe easier than it was before, it is just not so obvious as it once was. In this article, we will go through several ways how you can boot up Windows in safe mode in order to solve whatever issue is troubling you.
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    Open Settings by pressing the ⊞ WINDOWS + I or by just clicking on the Start button and clicking Settings. Go to Update & Security, then Recovery. In Advanced startup, click Restart now. Once your PC reboots, click Troubleshoot, then Advanced options. Select Startup Settings then Restart.
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There you have it, 7 different ways to enter safe mode in Windows 10, we hope that any of these tips proved helpful and that you managed to enter the safe mode and fix your Windows issues.
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The DailyProductivityTools Toolbar is packed as a browser extension that claims to increase your productivity with access to free online tools and developed by Mindspark Inc. This extension may seem handy at first, however, while browsing the internet with it active you will experience additional ads, sponsored content, and pop-up ads throughout your browsing sessions and search results.

When installed DailyProductivityTools changed your default new tab page to Search.MyWay.com disguising as a ‘Enhanced Google Search Engine’. This extension monitors your browsing activity, visited websites and links, then uses this information to better target Ads.

DailyProductivityTools has been marked as a Potentially Unwanted Program, and is recommended for removal by many anti-virus applications.

About Browser Hijackers

Browser hijacking is a type of unwanted software, often a web browser add-on or extension, which causes modifications in the browser’s settings. Browser hijacker malware is designed for a variety of reasons. Generally, the idea is to force users visit certain sites that are aiming to increase their site visitor traffic and produce higher ad revenue. Many people believe that the browser hijacker is only a harmless website but that is incorrect. Almost every browser hijacker pose an actual threat to your on-line safety and it is important to classify them under privacy risks. What’s more, hijackers can make the entire infected system vulnerable – other harmful malware and viruses will grab these opportunities to intrude into your computer system very easily.

How one can identify a browser hijack

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So how does a PC get infected with a browser hijacker?

A browser hijacker can be installed on your computer if you check out an infected site, click on an email attachment, or download something from a file-sharing site. They could also come from add-on programs, also known as browser helper objects (BHO), browser plug-ins, or toolbars. Browser hijackers sneak into your pc along with free software downloads also that you unwittingly install alongside the original. Examples of popular browser hijackers are Fireball, Ask Toolbar, GoSave, CoolWebSearch, RocketTab and Babylon Toolbar. Browser hijacking can lead to severe privacy problems and even identity theft, disrupt your browsing experience by taking control of outbound traffic, considerably slows down your PC by consuming lots of resources, and lead to system instability also.

Browser Hijacker Malware – Removal

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Malware Blocking Access To Safebytes Site And Anti-Malware Downloads - What To Do?

Malware can cause many kinds of damage to computer systems, networks, and data. Some malware types modify internet browser settings by including a proxy server or modify the PC’s DNS settings. In such cases, you’ll be unable to visit certain or all of the websites, and therefore unable to download or install the necessary security software to eliminate the malware. If you are reading this article, chances are you’re stuck with a virus infection that is preventing you to download and install Safebytes Anti-Malware program on your PC. Although this kind of issue will be tougher to get around, there are a few actions you can take.

Install in Safe Mode

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Switch over to an alternate internet browser

Certain viruses may target vulnerabilities of a specific browser that block the downloading process. In case you suspect that your Internet Explorer has been hijacked by a virus or otherwise compromised by online hackers, the best course of action is to switch over to a different web browser like Firefox, Chrome, or Safari to download your favorite security software – Safebytes Anti-Malware.

Run anti-malware from your USB drive

Here’s yet another solution which is using a portable USB antivirus software that can scan your system for malicious software without needing installation. Follow these steps to run the anti-malware on the infected computer. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug in the USB flash drive to a USB slot on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, with an .exe file extension. 4) When asked, choose the location of the USB drive as the place where you would like to store the software files. Follow the instructions on the screen to finish off the installation process. 5) Now, transfer the flash drive to the infected PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all kinds of malware.

SafeBytes Anti-Malware: Light-weight Malware Protection for Windows Computer

Nowadays, anti-malware software can protect your computer from different types of online threats. But how to select the best one amongst many malware protection application that’s available in the market? Perhaps you might be aware, there are many anti-malware companies and tools for you to consider. Some of them are good, some are ok types, while some will affect your PC themselves! It is important to choose a company that creates industry-best anti-malware and it has attained a reputation as reliable. On the list of highly recommended software programs is SafeBytes Anti-Malware. SafeBytes carries a superb reputation for quality service, and clients seem to be happy with it. SafeBytes antimalware is a highly effective and user-friendly protection tool which is suitable for users of all levels of computer literacy. Using its cutting-edge technology, this software will help you eradicate several types of malware including computer viruses, PUPs, trojans, worms, adware, ransomware, and browser hijackers.

SafeBytes has got a variety of wonderful features that can help you protect your PC from malware attack and damage. Some of them are listed as below:

Antimalware Protection: This deep-cleaning antimalware software goes much deeper than most antivirus tools to clean your computer system. Its critically acclaimed virus engine finds and disables hard to remove malware that hides deep inside your personal computer. Real-time Active Protection: SafeBytes gives round the clock protection for your computer restricting the malware attacks instantly. This software will continuously monitor your PC for suspicious activity and updates itself continuously to keep current with the latest threats. Web Filtering: SafeBytes gives instant safety rating about the pages you’re going to check out, automatically blocking harmful sites and make sure that you’re certain of your online safety while browsing the internet. Low CPU Usage: SafeBytes is well known for its low influence on computer resources and great detection rate of diverse threats. It runs silently and efficiently in the background so you are free to use your computer at full power all the time. 24/7 Customer Support: SafeBytes provides you with 24/7 technical support, automatic maintenance and updates for best user experience. SafeBytes has come up with a wonderful anti-malware solution that can help you conquer the latest computer threats and virus attacks. There is no doubt that your computer system will be protected in real-time as soon as you put this software to use. So if you’re searching for the very best malware removal application out there, and if you don’t mind paying out some dollars for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of DailyProductivityTools manually instead of using an automated tool, you may follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending program to uninstall. In case of suspicious versions of web browser plug-ins, you can actually get rid of it through your web browser’s extension manager. You will likely also want to reset your internet browser. If you opt to manually delete the system files and Windows registry entries, utilize the following checklist to make sure you know exactly what files to remove before carrying out any actions. But bear in mind, this can be a difficult task and only computer experts can perform it safely. Furthermore, certain malicious programs have the capability to defend against its removal. It is advisable that you carry out the removal procedure in Safe Mode.
Files: %UserProfile%\Local Settings\Application Data\DailyProductivityToolsTooltab %LOCALAPPDATA%\DailyProductivityToolsTooltab %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\difcnlhbpohkmlhkpkimihocbagbijii %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\difcnlhbpohkmlhkpkimihocbagbijii %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\difcnlhbpohkmlhkpkimihocbagbijii %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\difcnlhbpohkmlhkpkimihocbagbijii Registry: HKEY_LOCAL_MACHINESoftware\Wow6432Node\DailyProductivityTools HKEY_LOCAL_MACHINESoftware\DailyProductivityTools HKEY_LOCAL_MACHINESoftware\Microsoft\Internet Explorer\DOMStorage\dailyproductivitytools.dl.myway.com HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller DailyProductivityToolsTooltab Uninstall Internet Explorer
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As you know, Windows 10 is created with the goal of developing an operating system that caters to users’ needs and enhances productivity. That’s why modern computers that are running the Windows 10 OS have the capabilities to project their screen to an external display wirelessly. That said, Microsoft has a dedicated and pre-installed app called Connect which helps another device to project their screen on the computer. However, this feature is kind of delicate and won’t work unless it’s properly configured. So if some configuration does not work out well, it will throw an error message that says
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Option 1 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
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  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
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  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 2 – Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
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  • Then click on the Run Troubleshooter” button.
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  • Restart your computer.

Option 3 – Try to run the Video Playback troubleshooter

If the Network Adapter troubleshooter didn’t work in fixing the problem, you can try to run the Video Playback troubleshooter instead. To run it, simply go to Settings > Update & security > Troubleshoot. From there, scroll down until you see the Video Playback option and then click on the “Run the troubleshooter” button to get started. This troubleshooter will detect and automatically fix any problems related to video playback so it should help fix the error.

Option 4 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
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  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
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There are times when system files get corrupted and if the Windows Update process finds the system’s integrity questionable, chances are, the update, upgrade or the installation may fail and you will only be getting an error code 0x80073712 instead of completing the process. The error code 0x80073712 indicates that a file needed by the Windows setup or the Windows Update is most likely missing or damaged. To resolve the problem, here are some suggestions you can try.

Option 1 – Try running the DISM Tool

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  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
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DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 2 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the error 0x80073712. To run the SFC command, follow the steps given below.
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  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Try running the Chkdsk utility

You can also try running the Chkdsk utility to resolve the Windows Update error 0x80073712. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
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  • chkdsk C: /f
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Option 4 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80073712. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try running Microsoft’s online troubleshooter

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors.
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Users are reporting that randomly their screen will just go black for a second and come back. When this happens, it usually distorts any video currently on the screen; sometimes, they can resume working on the PC normally. However, when they view the event logs, they see the error message Display driver nvlddmkm stopped responding and has successfully recovered. In this article, we will address solutions to this issue and how to not have it again.
  1. Remove Aura iCUE plugin (applies to only ASUS motherboards)

    Some PC users discovered that iCue adds an Aura plugin for ASUS MOBOs. That, combined with EVGA Precision X1, was causing the error it seems – this was determined when the screen would turn off and on when opening EVGA x1 software. In this case, the issue was resolved by removing the Aura iCUE plugins.
  2. Change Power Management mode

    Right-click the battery icon on the notification area on the right of the Taskbar. Select Power Options. In the Power Options window, locate your current Power Plan. Select High performance, if that’s not your current power plan. Now, click on Change plan settings next to it. Now click on Change advanced power settings. Expand PCI Express section. Expand Link State Power Management. Now set power saving to Off for both On battery and Plugged in state. This would fix any issues caused by the low power of the video card. Click Apply > OK to save changes.
  3. Update graphics driver

    Go into device manager Expand display adapter section Right-click on adapter Click on update driver Reboot
  4. Rollback graphics driver

    Go into device manager Expand display adapter section Right-click on adapter Click on Roll back driver Reboot
  5. Uninstall and reinstall graphics card driver

    Go into device manager Expand display adapter section Right-click on adapter Click on Uninstall device Reboot
  6. Replace the graphics card

    If everything else failed, replace the graphic card
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CcSvcHst.exe Application Error Troubleshoot Guide

What is the ccSvcHst.exe Application Error?

The ccSvcHst.exe is an executable file. This is a part of the Symantec Service Framework. This file is added to your computer database when you install Norton products for example Norton Antivirus or Norton Internet Security. This file is saved in C:\Program Files\Common Files folder location. It runs along with the Norton programs in the background. This file helps to load up services and settings. When the ccSvcHst.exe file becomes infected and corrupt, you experience the ccSvcHst.exe application error pop up on your system. This error code hampers you from running Norton programs on your system.

Solution

Restoro box imageError Causes

The ccSvcHst.exe application error message is triggered by some of the following causes:
  • Temporary system misconfiguration
  • Viral infection
  • Damaged files
  • High CPU usage
  • Registry corruption
The ccSvcHst.exe application error should be repaired immediately as a delay in fixing this error can put you at risk of fatal system crashes and failure.

Further Information and Manual Repair

The best and possibly the easiest way to repair the ccSvcHst.exe application error on your computer is to install Restoro. Restoro is an innovative, intuitive, user-friendly, and feature-filled repair tool. This multi-functional tool functions as a registry cleaner, system optimizer, and antivirus too. With all these essential PC fixings and maintenance features integrated into one, you don’t need to install numerous programs offering limited functions on your PC. This PC Fixer has a sophisticated interface, neat layout along easy navigation. So, using it is not complex or challenging, not even for those trying it for the first time. It resolves PC errors like ccSvcHst.exe application error in seconds. Whether this error is generated due to viral infection or registry damage, it detects all and repairs your PC right away thus ensuring a smooth functioning and error-free PC. With Restoro you can resolve issues in just three simple steps, install the software, scan for errors and click repair to resolve. It’s that fast and easy to use. Now let’s get down to how this PC Fixer resolves the ccSvcHst.exe application error successfully. If a ccSvcHst.exe application error is caused by temporary system misconfiguration, a simple system reboot may stop the error from occurring again. However, if viral infection and registry corruption is the cause then installing Restoro is the way to go.

How Registry Errors Cause ccSvcHst.exe Application Error

ccSvcHst.exe application error indicates that your computer contains too many registry fragments and obsolete entries like junk files, temporary internet files, and files of uninstalled programs occupying a huge amount of RAM and disk space. The cluttering of the disk causes and malicious files causes the registry to corrupt. This is what the registry cleaning feature of Restoro takes care of. The registry cleaner scans and wipes out these unnecessary and obsolete system files freeing your disk space. It resolves errors like ccSvcHst.exe application error by repairing registry damages. With the help of its privacy error detector, it detects malicious viruses hidden on your system and in your hard disk. These usually gain access to your system via unsafe internet browsing, downloading programs from unreliable websites, and opening phishing emails. Without you being aware, these viruses and spyware enter your system giving hackers access to manipulate your confidential and private information like credit card number, bank account number, and SSN number, if such information is present on your PC. The ccSvcHst.exe application error hampers you in running Norton and thus exposes you to serious data security dangers. This is where Restoro not only serves as an error fixer but a powerful antivirus too. It removes all the viruses infecting your PC in a couple of seconds.

Restoro Benefits

Restoro is efficient and ensures user safety. Sometimes during repair, you may lose important data which may be hard to recover if you don’t have a backup. Unlike other tools, Restoro helps users create backup copies for safety purposes thus you don’t have the risk of losing your valuable data. You can restore and recover all your essential files in case data is lost during repair. This PC Fixer is compatible and runs smoothly with all Windows versions. So, if you have come across a ccSvcHst.exe application error on your system fix it by installing Restoro today. Click here to install Restoro.
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How to turn off auto brightness

Windows 10 and Windows 11 have automatic dynamic screen brightness depending on the surrounding light inside the room. Please take note that this option is available only on devices with build-in screens like laptops, tablets, and all in one desktop PC. If you are connected with your PC via an external monitor you will not have these settings available and probably feature is not even working.

screen brightness

Some computers will also allow automatic brightness changes also on what is displayed on the screen. This option is meant to save battery life on devices. Microsoft calls this automatic brightness feature Content adaptive brightness control. In order to change this setting, we will go to settings inside Windows.

Disabling automatic brightness inside Windows

Open Settings inside Windows, in Windows 11 press WINDOWS + I to open settings, then click on the system in the sidebar and then go to Display. Click on the small arrow beside the Brightness slider in order to expand a small menu and then uncheck Help improve battery by optimizing the content show and brightness. If you see Change brightness automatically when lighting changes, uncheck that as well. Close the settings and you are good to go, now brightness will always be as set in settings.

Inside Windows 10, go to Settings and then go to System and then in Display under the Brightness and Color section look below and locate the box that says Automatically adjust contrast based on the displayed content to help improve battery and uncheck it, if the box below with text Change brightness automatically when lighting changes exists, uncheck it as well. Close settings and you are done.

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How to Repair Windows 10 Error 0x800ccc13

Error Code 0x800ccc13– What is it?

0x800ccc13 is an error message related to sending email using Outlook. Many people are receiving this error after making an upgrade from Windows 7 or Windows 8.1 to Windows 10. The error message appears when you try to send an email message with the use of a POP3 account or an IMAP account in an Outlook profile that has an Exchange Server 2010 mailbox configured. A common complaint would be: Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13. Cannot connect to the network.

Symptoms

This problem may arise under the following situations:
  • You are using Microsoft Office Outlook in online mode to connect to a Microsoft Exchange Server 2010 mailbox
  • When you add an additional POP3 or IMAP account in the same Microsoft Outlook profile
  • You are sending an attachment through email.
  • You try sending an email by selecting POP3 or IMAP account as the sender
During these circumstances, the email message stays in the Outbox and you receive the following error message: Task '<the POP3 account or the IMAP account> - Sending' reported error (0x800CCC13): 'Unable to connect to the network. Check your network connection or modem.'

Solution

Restoro box imageError Causes

Error Code 0x800ccc13 occurs because the system files in Windows 10 during the upgrade became corrupted and most likely caused authentication issues. It can happen with any version of Outlook. Damaged data files will also cause error code 0x800ccc13 to manifest. Overall, the corruption of the Microsoft Windows System could be a result of an installation partially done (or an incomplete one), deletion of any application or hardware erroneously, and or malware or adware infestation.

Further Information and Manual Repair

Method 1:

Use the Windows System File Checker to repair corrupted files Verify that your SMTP, username, and password settings are correct. Now, in order to correct missing or corrupt Windows System files, try the following solution by running a command. This is known as the System File Checker. Follow the steps below to invoke the program using a command prompt command:
  1. At first, you need to open the command prompt. To do so, right-click the Windows button in the bottom left of the screen, and select Command Prompt (Admin).
  2. Now, enter the following command
sfc/scannow
When it is done, a message will confirm that Windows found some corrupt or missing files and it has successfully repaired those. Check the Outlook and see if your emails are sending. If the problem persists, don’t worry there is another way to solve this. Users have found another command helpful is using the NetShell utility from the command prompt, which is similar to the above solution.
  1. Open the Command prompt by Right-clicking the Windows button in the bottom left of the screen and select Command Prompt (Admin).
  2. Enter the following command
netshwinsosk reset
This helpful command will reset the network adapter to its default settings. Hope this will solve your problem. If not, you may want to try the Method 2 listed below.

Method 2:

For this method, you need to consider the following things:
  • Are you using POP3, IMAP, or Exchange server for your email account?
  • How many email accounts have you configured in your Outlook?
  • Is there an undelivered email stuck in your Outbox?
  • If you are trying to send an attachment, what is the size of the attachment?
Try the following:
  1. Move or delete any undelivered email that is stuck in the Outbox folder, and then try sending an email and verify the result
  2. Start Outlook in Safe Mode by following the instructions below
Hold down Windows key + R. Copy this command Outlook /safe Note, there is a space between Outlook and / Paste it in the open box and press Enter If Outlook in Safe Mode works, disable the add-ins by following the steps below and determine if the problem is caused by add-ins.
  • Click File menu, click Options, Add-ins, Go button beside Manage Com-in Add.
  • If there are add-ins listed, clear the checkbox.
  • Close Microsoft Office and restart it.
  • Disable the add-ins one at a time. Now, restart Outlook and repeat the procedure once more. If the problem appears again, it will help you find which add-in is causing the problem.
  1. Start the computer using the clean boot. Now, try to send an email and see the result.
  2. If the problem still lingers, create a new profile and configure the email account.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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