Logo

Fix Call of Duty 4 crashes in Windows 10

Call of Duty is a fun and good game, a great time killer with a squad of friends, however sometimes the game crashes, and fun is interrupted.

In this guide, we will address and solve this unpleasant issue.

  1. Scan game files

    inside launcher choose options and under them, choose scan and repair game files
    This process can take 5-30 minutes, as the game is 60GB large. This will look through all your game files and make sure they’re all valid and that none are corrupted, which may cause crashes. When it’s complete, you’ll get a notification that the game is now playable. Try again and see if your crashes continue.

  2. Update drivers

    Keeping drivers updated is crucial for the game to run smoothly, GPU drivers are possibly important. Go to your GPU manufacturer's website and get the latest drivers.

  3. Lower graphic settings

    Intensive graphic requirements can overload GPU and cause crashes, try lowering details in-game and see if this will fix the issue.

  4. Disable overlays

    If you’re using a program like Discordthat has an overlay, you’ll want to disable it as it may be causing the graphic error

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Add app shortcut on the context menu

Sometimes, some applications after they are installed will put their shortcut in the context menu (right-click on desktop) for easy access, most of the time these are some system tied applications like AMD and Nvidia control panels or archives like WinRAR or 7ZIP but it can happen even for some usual application to do this.

Windows contex menu

There are some applications that you use frequently and they could be worth putting in the context menu, if you want to avoid clutter on the desktop or in the taskbar this is the third place that you should consider placing shortcuts.

Doing this will require some playing and tweaking in the Windows registry editor so be careful when editing the registry since bad entries can lead to system crash or instability. Follow step-by-step instructions.

Adding apps to the context menu in the registry

Creating entry

Open the registry editor by searching Regedit and pressing enter than inside of the registry editor search for the next key:

HKEY_CLASSES_ROOT\Directory\Background\shell

Select shell and right-click on it, hover over New and in the submenu click on Key. In the next step, you need to name a key, this name will be the thing that will be shown in the context menu when you right-click on a desktop so type in the name that you would like or the name of the application that you wish to add to the menu.

If you wish you can even add a keyboard shortcut to launch this specific application. To do this select entry that you have created and edit the default value, inside the edit string in the Value data field type first & and after that key that you would like as a shortcut. Now after right click if you hit your shortcut key app will be launched right away.

Adding command

The next task is to create a command key that will actually hold the command to launch the application. Right-click on the entry that you have created, hover over New, and click on Key.

Next, you’ll need to create the command key that will actually hold the command used to launch the application. Right-click on the new Notepad key, and then choose New \ Key from the menu. Name this key 'command', all in lower case and without hyphens.

Now in order to finish setting the launcher, you need the full path of the file that you would like to run. Locate your file in file explorer or in another tool and copy its path by SHIFT + right-clicking on the file itself and choosing copy as path option.

Now click on the command key and double click on the default key on right to edit it, inside the field value data paste your path to executable. close and save the registry and you are done.

Read More
Shift Key is not working in Windows
A lot of users rely on keyboard shortcuts to carry out tasks on their PCs. One of the most common keyboard shortcuts used is the Ctrl + Shift + Esc which opens the Task Manager. As you can see, the Shift key is not just used to capitalize a text as it can also be used for other functions and plays an essential role in operating a computer. However, if you suddenly find it not working, read on as this post will help you fix the problem. If your Shift key is not working, there are several potential fixes you can check out to fix it. These are the different ways to get rid of the Shift key not working issue on Windows 10:
  1. Physically clean the key and keyboard
  2. Disable Sticky Keys.
  3. Update, Reinstall, or Rollback Keyboard driver.
  4. Test the keyboard on another system.
  5. Check your connections
  6. Run the Hardware troubleshooter
  7. Troubleshoot in Clean Boot State.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. Thus, you need to clean your keyboard, especially the Shift key. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the Shift key is now working.

Option 2 – Try to disable the Sticky keys

Another thing you can try is to disable the Stick keys. How? Refer to these steps:
  • Tap the Win + I keys to open the Settings app.
  • After that, navigate to the Ease of Access section, and here, select Keyboard.
  • Next, make sure that the option for Press one key at a time under the Sticky Keys is toggled off.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:
  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.
Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.
  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.
Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 7 – Put your PC in a Clean Boot State

You might also want to put your computer in a Clean Boot State to fix the problem with the Shift key. It could be that there is a third-party program that’s preventing the Shift key from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.
Read More
How to Fix Fatal Error c000021a

Fatal Error c000021a - What is it?

Fatal Error c000021a is a type of Windows stop error also known as the blue screen of death (BSoD) error. When this error occurs, it causes the computer screen to go blue and locks the user out of the current activity. This error code is fatal and can lead to serious issues like system crashes and freeze. The error code is usually displayed in the following format:
STOP: c000021a {Fatal System Error} The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000034 (0x00000000 0x0000000)

Solution

Restoro box imageError Causes

Fatal Error c000021a occurs when the Windows kernel detects that either Winlogon.exe or Csrss.exe service processes have stopped responding or failed to load.  When this happens the error code pops up on the screen. Nonetheless, this is not the only reason for the occurrence of this error. There are plenty more reasons why Fatal Error c000021a may pop on your computer screen. These include:
  • Missing or corrupt hardware drivers
  • Faulty hardware
  • Windows System Restore failed during the rollback process
  • Malware or viral infection
  • Registry issues
No matter what the reason may be, it is advisable to fix the error right away without any delays. Remember it is a fatal error and can cause a great deal of damage to your PC.

Further Information and Manual Repair

Fatal Error c000021a is a serious PC issue but this does not mean you have to hire an expert to get it fixed. The good news is that this error is actually quite easy to resolve. You don’t have to be a technical whiz or a computer programmer to fix Fatal Error c000021a on your PC. Here are some do it yourself methods to fix this error code right away without any hassle: Let’s get started:

Method 1: Update Your PC Drivers

As we mentioned about corrupt or missing drivers can be one of the many reasons for the occurrence of this error. So, check the drivers first. Perform a driver scan and make sure all your drivers are updated.

Method 2: Perform a Windows System Restore

To do this, first launch Task Manager by pressing CTRL+SHIFT+ESC on your keyboard. Now click on the application tab and then click ‘New Task’ then browse. After that, go to C:\Windows\System32\Restore  folder and then double click the rstrui.exe file. This will help start system restoration. Your computer will reboot during the process and hopefully, the error will be resolved. Nonetheless, if the error still persists then try methods 3 and 4.

Method 3: Scan for Viruses

Sometimes Fatal Error c000021a may also occur due to malware infection. Your PC may be affected by viruses hidden in different locations without you knowing about it. Therefore to resolve this error, it is recommended to run an antivirus and scan for viruses. If detected, remove them right away to fix the error code.

Method 4: Repair the Registry

Another method to resolve Fatal Error c000021a code on your system is to repair the registry. The registry stores all the information and activities performed on the system. If it is not cleaned frequently, it gets loaded with too many files unnecessary and obsolete files like the junk files, cookies, internet history and temporary files which corrupts and damages the registry thereby generating blue screen of death error codes like Fatal Error c000021a. Though you can repair the registry manually it can be both time-consuming and slightly difficult especially if you are not a computer programmer. Therefore it is advisable to download a registry cleaner to fix it right away.

Automatic Repair with Restoro.

Whether the Fatal Error c000021a code occurs due to viral infection or registry issues, download Restoro. This is a next-generation, advanced, and multi-functional PC Fixer. This software is deployed with multiple utilities such as a powerful registry cleaner, an antivirus, a system optimizer, and more. The registry cleaner scans the entire PC and detects all types of registry issues at once. It cleans the registry, wipes out all the unnecessary files, and restores the registry back to normal. Simultaneously, the antivirus embedded in this software detects all types of viruses including malware, adware, spyware and Trojans and removes them in seconds. The system optimizer feature ensures the speed and performance of your PC are not compromised during the repairing process. It ensures your PC works at its optimal speed. Restoro is a one-stop solution for all your PC needs. It has a user-friendly interface making it easy for all levels of users to work around. It is compatible with all Windows versions Click here to download Restoro and resolve the Fatal Error c000021a code on your PC today!
Read More
How to remove Boost My PC From Your System

Boost My PC is a program developed by 1.0.2.6. During setup, a scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). When installed, it will add a context menu handler to the Windows shell in order to provide quick access to the program.

Boost My PC presents itself as a legit PC speed-up utility, it scans your computer for problems and displays errors that need to be fixed. Upon accepting to fix these alleged errors, you are asked for a Payment in order to activate this product for a few months.

Many anti-virus scanners have marked this application as a Potentially Unwanted Program, and while Boost My PC is not so harmful on its own, it comes bundled with other Potentially Unwanted Programs that might harm your computer.

About Potentially Unwanted Applications

If you’ve ever downloaded and installed a software package via the internet (shareware, freeware, etc,), odds are high you’ve unwittingly installed unwanted programs on your computer. Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are programs that you never wanted in the first place and sometimes come bundled with freeware software. Once installed, most of these applications can be hard to remove and become more of a pain rather than a benefit. It’s clear by the name – unwanted applications – but did not really constitute “malware” in the traditional sense. Much like malware, PUPs create problems when downloaded and installed on your machine, but what makes a PUP different is that you grant consent to download it – though the truth is vastly different – the software installation bundle actually tricks you into agreeing to the installation. Regardless of whether it is considered malware or otherwise, PUPs are almost always detrimental to the user as they could bring on adware, spyware, keystroke logging, along other dangerous “crapware” features on your computer.

Exactly how do unwanted programs look like?

Potentially Unwanted Programs appear in different forms and varieties, however, most times, these are typically adware programs that show annoying pop-up adverts and advertisements on web pages you drop by. PUPs that come as browser add-ons and toolbars are widely identifiable. These toolbars change your homepage and your search engine in the installed web browser, track your web activities, influence your search results with redirects and sponsored links, and eventually slow down your web browser and diminish your browsing experience. PUPs lie inside the gray part of the software spectrum. They may carry keyloggers, dialers, along with other software built right into them that might monitor you or send out your sensitive information to 3rd parties. Even if the PUPs aren’t inherently malicious, these programs still do practically nothing good on your personal computer – they will take valuable resources, slow your PC, weaken your device’s security, making your PC more susceptible to malware.

Tips on protecting yourself from PUPs

• Read the EULA carefully. Look for clauses that say that you ought to accept advertising and pop-ups or bundled programs from the company. • Choose the “custom” install whenever downloading a program. In particular, look closely at those tiny boxes that have been checked as default, where you might ‘agree’ to receive ads or install software bundlers. • Use an ad blocker/pop-up blocker; Deploy anti-malware products such as Safebytes Anti-malware. These types of applications will establish a wall between the computer and cybercriminals. • Avoid installing freeware software you will not make use of. Avoid installing browser extensions and applications you aren’t knowledgeable about. • Only download software from the original providers’ sites. Stay away from download portals because they use their own download manager to pack additional programs together with the initial download.

What you can do if Malware Prevents You From Downloading Anything?

Malware could cause all sorts of damage after they invade your system, from stealing your private details to deleting files on your computer system. Certain malware types alter web browser settings by including a proxy server or change the computer’s DNS configuration settings. In these cases, you’ll be unable to visit certain or all websites, and therefore unable to download or install the required security software to remove the infection. So what you should do if malicious software prevents you from downloading or installing Anti-Malware? Even though this kind of problem can be difficult to get around, there are a few steps you can take.

Download the application in Safe Mode with Networking

If any virus is set to run immediately when Windows starts, stepping into safe mode could block this attempt. Just the minimum required applications and services are loaded whenever you start your PC in Safe Mode. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, follow the instructions below. 1) Press the F8 key continuously as soon as your system boots, but before the large Windows logo shows up. This should bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking with arrow keys and hit ENTER. 3) Once you get into this mode, you should have online access once again. Now, use your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Immediately after installation, run a full scan and let the software remove the threats it discovers.

Switch over to a different web browser

Some malware only targets specific web browsers. If this sounds like your situation, employ another web browser as it may circumvent the computer virus. If you’re not able to download the security software using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you must switch to another internet browser like Chrome or Firefox to download the Safebytes program.

Install and run anti-virus from a USB drive

Another option is to store and operate an anti-malware program completely from a Flash drive. Try these simple steps to clear up your infected computer by using portable anti-malware. 1) Download the anti-malware on a virus-free computer. 2) Plug the Flash drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file extension. 4) Select the drive letter of the flash drive as the place when the wizard asks you where you want to install the anti-malware. Do as instructed on the computer screen to finish off the installation process. 5) Transfer the pen drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to open the Safebytes tool right from the thumb drive. 7) Click on “Scan Now” to run a scan on the affected computer for viruses.

Ensure the Safety of Your PC by Installing SafeBytes Anti-Malware

If you’re looking to buy anti-malware for your computer, there are numerous brands and packages for you to consider. A few are very good ones, some are ok types, and some are merely fake anti-malware programs that could damage your personal computer themselves! You have to be very careful not to pick the wrong product, especially if you purchase a paid application. On the list of strongly recommended software programs is SafeBytes Anti-Malware. SafeBytes carries a very good history of top-quality service, and clients appear to be happy with it. SafeBytes anti-malware is a trustworthy tool that not only secures your system completely but is also very easy to use for people of all ability levels. Through its cutting-edge technology, this software protects your personal computer against infections caused by various kinds of malware and other threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, potentially unwanted programs (PUPs), and ransomware.

There are plenty of wonderful features you’ll get with this particular security product. These are some of the highlighted features included in the software.

World-class AntiMalware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application has the capacity to detect and get rid of several stubborn malware threats like browser hijackers, PUPs, and ransomware that other common antivirus programs will miss. Live Protection: SafeBytes gives you round-the-clock protection for your PC restricting malware attacks in real-time. It will regularly monitor your pc for hacker activity and also provides users with advanced firewall protection. Safe Web Browsing: SafeBytes provides an instant safety rating about the web pages you’re going to visit, automatically blocking risky sites and making sure that you are certain of your online safety while browsing the world wide web. Low CPU Usage: This program is lightweight and can run silently in the background, and that does not impact your computer efficiency. 24/7 Customer Support: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience. To sum it up, SafeBytes has created a meaningful anti-malware solution that is aimed to protect your computer against various malware. Malware problems can become a thing of the past once you put this software program to use. For top protection and the best value for your money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use an automated tool and like to eliminate Boost My PC manually, you could possibly do so by going to the Add/Remove Programs menu in the Control Panel and deleting the offending program; in cases of web browser add-ons, you could remove it by going to the browsers Add-on/Extension manager. You will definitely also want to reset your internet browser. If you opt to manually delete the system files and Windows registry entries, make use of the following list to ensure that you know precisely what files to remove before executing any actions. Please remember that this is for skilled users only and may be challenging, with wrong file removal leading to additional PC errors. In addition, certain malware is capable of replicating itself or preventing deletion. It is highly recommended that you carry out the removal procedure in Safe Mode.
Files: %PROGRAMFILES(x86)%\Boost My PC %PROGRAMFILES%\Boost My PC Registry: [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] delete the display Name: BoostMyPC
Read More
IW Unicorn and Scorpion PC Chair cockpits
Recently on errortools.com, we were talking about Cooler Master’s Orb X gaming chair that is an absolute beast and an amazing product. One downside of Orb X is its price. IW product line is somewhat competing with Orb X with a much more affordable price aiming to probably take customer base with lower income but offering them a great experience as well. The first thing you will notice is a different design and somewhat feeling of cheaper quality if you compare it to Orb X but that is quite reasonable considering the chair itself is around 3.5 times cheaper than Orb X which really puts it in range of everyone can get it. But does a much cheaper price means low quality? Let’s explore.

IW Unicorn

IW unicornThe 2021 CLUVENS BRAND newly issued model UNICORN has fully electrical tilting capabilities to 160 degrees, Reading light-two LED & RGB illumination lighting, manual open/close keyboard tray, and armrests. This model is suitable for home and office, and also gaming computer work environments. It offers functions that enable the user to experience unprecedented comfort and quasi total immersion through strategically positioned 1-3 monitors, audio systems, and accessories. The result is a complete computer office, ergonomically optimized, with a minimal footprint that improves overall performance and productivity and health and comfort. Sitting on a chair can help a lot for relieving health problems like lower back pain, herniated discs, sciatica, and neck pain and also enhance performance and viewing effects.

More Luxury and More comfortable:

Equipped with Luxury feeling reclining Gaming chair made with high-density Mold Shaping Foam and superior quality PU leather with very comfortable texture, electrical recline to 128 degrees, and more to 160 degrees for the flat position for the user.

More High-End Setting and more High-tech:

Manual push for open / close of big sized (87x34cm) Self-Balancing Keyboard tray, adjustable with 20cm distance range with Electrical control for the height of roof arm & monitors. Electrical control for reclining Zero Gravity position or even flat position, Manual adjusted Feet pedal for a more comfortable position for feet. Using a High-Quality PU leather Gaming chair that has Heat/Massage functions with it! The IW-Unicorn monitor mounts allow the use of a single monitor up to Ultra-wide 49” or 43” in size or triple monitor setups up to 3 x 29” other monitors configurations are available upon request. (VESA standard)

IW Scorpion

IW scorpionScorpion is basically a premium version of Unicorn with being able to hold more weight, having cup holders on the armrest, etc. The look is also similar with Scorpion being more sinister-looking but overall Steel frame and chair are the same.

Conclusion

Sadly I have not personally experienced neither of these products including Orb X but from all information I have found and looked over, I would say these products are not trying to compete with each other. Although Products are similar in nature, Orb X is aimed at hi end-users focusing on privacy and robustness while IW is filling the gap of users that would like an advanced chair but are not willing or ready to shell hi amount of money for it offering advanced chairs with advanced features in somewhat affordable price.
Read More
Windows laptop turns off when unplugged
If your Windows 10 laptop suddenly turns off when you unplug its power cord, then you’ve come to the right place as this post will guide you on how you can fix this issue. One of the most common causes for this kind of issue is that there is some problem with your laptop’s battery. It is possible that it might have gone bad or has been damaged. However, this couldn’t be the case especially if the laptop is new. The problem could have something to do with the system settings, connections, laptop hardware, and so on. To fix it, there are various suggestions you can check out such as follows:

Option 1 – Perform a hard reset on your laptop

This option works in most cases when the laptop with a removable battery is charging slowly as it is plugged in constantly. Refer to the steps below to do a hard reset on your laptop.
  1. Switch off the power of your laptop.
  2. Disconnect your laptop’s charger and then remove the battery.
  3. Tap and hold the power button for at least 30 seconds – doing so will discharge the capacitors of the motherboard and reset the memory chips that were active constantly.
  4. Plug the battery back and then charge the laptop again.
Check if the problem is fixed, if not, proceed to the next option below.

Option 2 – Try to change the Power Options

  • Tap the Win + R keys to open the Run utility.
  • Then type “powercfg.cpl” and tap Enter to open the Power Options window.
  • Next, go to your selected power plan and click the “Change plan settings” option to open a new page.
  • From there, click on the “Change advanced power settings” option. This will open a new window where you can see various power consumption options.
  • Now on the next window that appears, click on “Change advanced power settings”. This will open another window where you have to expand the Processor power management > Maximum processor state.
  • Then change the value for On battery mode to 25% and enable Adaptive brightness.
  • Now shut down your computer and try to boot it with the power cord unplugged.

Option 3 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:
  • Go to Settings and navigate to Update & Security > Troubleshoot.
  • After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
  • Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
  • Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Option 4 – Try to run the Power Efficiency Diagnostics Report

You could also try to run the Power Efficiency Diagnostics Report to fix the problem. This tool is helpful and will help you analyze the status of the battery but note that this can be quite overwhelming especially if you’re not well-versed in this matter.

Option 5 – Try to uninstall or reinstall the Battery driver

You might also want to uninstall or reinstall the battery driver as it can also resolve the problem. But before you start, you have to shut down your computer and remove the power chord as well as the battery. Once you’re done, follow these steps:
  • Plug the power cord and restart your computer.
  • Once your computer has restarted, tap the Win + R keys to open the Run utility and type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • After that, look for the “Batteries” driver from the list of drivers and expand it.
  • Then right-click on the “Microsoft ACPI-Compliant System” driver and click on the “Uninstall device” option.
  • Once it’s done, restart shut down your computer and remove the power cord and then attach the battery.
  • Now attach the power chord again and restart your computer to automatically install the driver.

Option 6 – Try to update the BIOS

Updating the BIOS can help you fix the problem but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.
Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.
Read More
There is No Sleep Option in Power Menu
If the Sleep option is missing from the Power Menu then this could be caused by the power settings, local group policy configuration, etc. in your computer. Based on the reports of users who experience the same problem, the issue occurred after they’ve updated or upgraded their Windows 10 computers. As you know, the sleep mode is quite useful in certain cases and is utilized by most users. If you put your computer in sleep mode, it actually minimizes the power usage of your computer while at the same time keeps your current session running. So if sleep mode is suddenly missing, then that could be a problem but worry not for this post will give you possible fixes to resolve the issue. Make sure to follow each one of them carefully to achieve good results.

Option 1 – Check the Power settings

As mentioned, one of the reasons why the Sleep option is missing could be the power settings in your computer. To check this possibility, make sure that you’ve enabled the sleep mode in the Power options setting window. How? Refer to these steps:
  • First, go to the Start menu, and from there open Control Panel.
  • Next, set the View by Large icons and select the Power Options.
  • After that, click on the “Choose what the power buttons do” option on the left-hand side.
  • Then click on the “Change settings that are currently unavailable” option and make sure that Sleep is checked under the Shutdown settings.
  • Afterward, click on Save changes.

Option 2 – Modify the Local Group Policy

If the Power setting isn’t the cause of the problem, then you might want to check the Local Group Policy and modify it. There is a dedicated policy for showing the sleep option in the power menu and if this policy is disabled, then it’s no wonder why you don’t see the sleep option in the power menu. To change this policy, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration -> Administrative Templates -> Windows Components -> File Explorer
  • Look for the “Show sleep in the power options menu” option from the right-hand side pane and double click on it.
  • Now change it to Enabled and click on the Apply and OK buttons to save the changes made and restart your computer.

Option 3 – Try to turn on Standby

Standby, also known as InstantGo, is a feature in Windows 8 and 10 that allows users to maintain network connectivity after a computer has been put into sleep mode. Thus, if this feature is disabled, it can cause the Sleep option to disappear from the power menu. To turn it on, follow these steps:
  • Tap the Win + R keys to open Run.
  • And type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPower
  • From this path, look for the “CsEnabled” key on the right-hand side of the pane and double-click on it.
  • Set its value to “1” and click OK to save the changes made.
  • Now reboot your PC.
Note: If you were not able to find the CsEnabled key, then this indicates that your computer does not support the Standby feature. And if that’s the case, proceed to the next given option below.

Option 4 – Try to install a Video Card driver

On the other hand, some users reported that the problem was caused by the video card driver. And if your computer lacks the video adapter driver, it can also cause the same problem. Windows 10 typically install the video card driver on its own, however, there are rare cases when it doesn’t which is why you have to do it yourself manually. All you have to do is go to your manufacturer’s website and look for the video card driver, download it and then install it. Once you’ve installed the video card driver, reboot your computer and check if it has fixed the problem.
Read More
Windows 10 Setup says I need to uninstall a program or utility in order to continue setup. I cannot find program it ask for or it was already uninstalled

What is this particular error?

One common issue when trying to upgrade to Windows 10 from Windows 7 or 8 is incompatible software. Any installed software or app that isn’t compatible with Windows 10 will prevent you from continuing with the set-up. Normally, you’ll get an error message “What needs your attention” and it will ask you to uninstall a list of apps manually. Unfortunately, some users reported that they couldn’t find the app it asks to uninstall. In some cases, users said they’ve already uninstalled the app but it still won’t start the Windows 10 Setup.

Solution

Restoro box imageError Causes

This type of issue normally occurs because of the following:

  • Incompatible software/apps
  • Corrupted software/apps
  • Incomplete uninstallation

Further Information and Manual Repair

Here are some steps you can take whenever you encounter this error.

Note: Before taking any steps, make sure that you’re highly equipped to do so. Some steps might affect the system and even do more damage to your computer. You might also want to consider using an automated tool instead.

Method 1 – Perform a clean boot, then retry upgrading

A clean boot is normally done to start Windows using the least set of drivers and startup programs available. By doing this, it eliminates possible software issues that happen when installing or uninstalling a program in Windows 10.

Before performing a clean boot, make sure to take note of the following:

  • You need administrative privileges in order to perform this action.
  • When doing this, your computer might lose temporarily functionality. However, it will return after start-up.
  • It is highly advisable to not use the System Configuration to change advanced boot options.

Here are the steps to perform a clean boot.

  • Step 1 – Go to Start and search for msconfig
  • Step 2 – Go to System Configuration
  • Step 3 – Under Services tab, click on the “Hide all Microsoft services” checkbox. Then, choose to Disable all
  • Step 4 – Go to the System Configuration’s Startup tab. Then, click on “Open Task Manager”
  • Step 5 – In the Task Manager dialog box, you will see a Startup tab. Choose items that you want to disable and then click the Disable button
  • Step 6 – Close the Task Manager dialog box.
  • Step 7 – Go back to the Startup tab of the System Configuration box. Click “Ok” then proceed with restarting.

Method 2 – Manually uninstall programs from the Program Files folders

Instead of using the “add or remove programs” feature in Windows, you might need to manually install the program directly from the C drive. To do this, follow the steps below:

  • Step 1 – Go to the C drive, and look for the Program Files folders. For 32-bit users, you can find it at C:\Program Files. If you’re using the 64-bit version of Windows, go to C:\Program Files (x86) folder.
  • Step 2 – Find the “uninstall” application file
  • Step 3 – Right-click, and run the file as administrator. Wait for the uninstallation to finish. In some software, you need to restart your system before the uninstallation will take effect.

Note: In some cases, you may also need to search for files related to the program. You can use the search bar under Drive C to do this. Delete those files as well.

Method 3 – Create a new user account

Before upgrading to Windows 10, create a new user account. Make sure it has administrative privileges. From there, run the upgrade.

Method 4 – Use third-party uninstaller services

If you still can’t run Windows 10 Setup after the above methods, you might need to rely on a third-party service. Microsoft recommends Revouninstaller that can help you.

Before using this software, reinstall the application or utility that Windows 10 wants you to install. Then, use Revouninstaller to delete the program completely.

Method 5 – Disable third-party antivirus software

Some users who experienced this issue reported that it was solved after disabling or completely uninstalling the anti-virus software installed in their system.

Method 6 – Use a trusted automated tool

If after trying the above methods, the problem still persists, it might be best to use a trusted automated tool to fix the issue.

Read More
Choose what application will load on startup
Hello everyone and welcome to another great tutorial from errortools.com I hope everyone is feeling great and that you are prepared to boost the performance of your computer. This time we will speed up Windows startup time and overall performance by eliminating startup programs that we don't need and do not use. Microsoft itself and some application developers tend to have some applications or some services always active and set to be loaded on Windows startup. If you want to change which of these applications are starting up with your Windows and change them, follow this easy guide and you will be speeding up your Windows in no time. First thing is to open a task manager, fastest and most direct way of doing this is with a keyboard combination of CTRL + SHIFT + ESC keyboard with ctrl shift and esc markedWhen Task Manager opens, click on the startup tab on top. task manager startup tabOnce you click on startup you will get a list of applications that are set to be started when Windows is booted. startup applicationsYou can now click on the application and then click on disable on the bottom button, the application status will update in task manager to disabled and it will not be booted anymore when Windows starts. In this same manner, you can enable back some applications if you changed your mind about them. Please note that some applications are using some services and must have them running or they will not work properly. The best practice is to disable applications you are positive you will not use or use rarely so you do not want them to slow down Windows.
Read More
USB Keeps Connecting and Disconnecting
External hard drives have become essential these days as they tend to be very useful to many users. They are usually used for storing system images like system backups, Windows installation media, or for personal use. However, if you are not able to utilize your external drivers for some reason then that could be a huge problem. One of the common issues with hard drives is when your USB device or external hard drive just keeps connecting and disconnecting. This kind of issue could be caused by a faulty USB port, some issues with the USB drivers, your computer’s Power Options, corrupted or damaged system files, and many other factors. The connecting and disconnecting issue with USB devices and external hard drives isn’t really new and has been experienced by many users for years now. Although this issue has somewhat decreased in Windows 10, there are still some users who encounter it every now and then. Worry not though for there are fixes that you can try to resolve the problem. Refer to the following straightforward solutions to resolve the issue with your USB device or external hard drive.

Option 1 – Plug your external device on a different port

If your USB device keeps on connecting and disconnecting then the first thing you can do is to try connecting it to a different port. This will help you isolate the problem. In some cases, the port where the USB is connected can be malfunctioning or obsolete so you need to check that possibility by plugging your USB device into a different USB port.

Option 2 – Update or reinstall your USB drivers

As mentioned earlier, the problem could be due to some issues with the USB drivers. It could be that it has to be updated or you need to reinstall it. To do that, follow these steps:
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.

Option 3 – Try turning on the USB External drive

There are times when your system turns off some drives in order to conserve your computer’s power, etc. as a result, the driver that’s required to run your external hard drive properly ends up getting disabled. To fix this, you can prevent your system from turning off your external USB drive by following these steps:
  • You need to make sure that the external drive is connected to your system first.
  • Next, go to the Start Menu and type “device manager” in the field, and click on the appropriate result to open the Device Manager.
  • After opening the Device Manager, expand the category of the Universal Serial Bus controllers.
  • Then double click on your USB Mass Storage device and take note that the name might be different on your system.
  • Now go to the Power Management tab and uncheck the checkbox for the “Allow the computer to turn off this device to save power” option and click OK to save the changes made.

Option 4 – Turn off USB Selective Suspend

Another thing you can try is to turn off USB Selective Suspend especially when the issue has something to do with the Power Options. There are certain systems that are configured to disable USB devices after some time which could be the root cause of the problem. Thus, you need to turn off USB Selective Suspend. Here’s how you can do it:
  • In the Start Menu, search for “control panel” and open the related search result.
  • Then go to Power Options and click on the “Change plan settings” option.
  • Next, select “Change advanced power settings” and look for the USB settings and then expand it.
  • From there, you will see the USB Selective Suspend setting. Disable it and click OK.
  • Now restart your computer and check if it resolves the problem or not.

Option 5 – Format your drive

  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select initialize disk.
  • Next, select the correct partition type and proceed.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status