A Quick Guide to Resolving Error 2738

The File Explorer in Windows 10 provides several ways to organize the contents of folders and files in the system. Windows users can utilize some efficient styles to view the contents of the file system as per the user’s requirement. A user may opt to display the file picture in large size thumbnails while the other one could opt to set the icons of folder and files in a small or medium size list. On the other hand, while setting up several styles for the folder and file icons, some Windows 10 users have experienced some unusual issues where there is the Black background showing up behind folder icons. They tried refreshing the File Explorer a couple of times but it didn’t help in fixing the problem and the black squares are still visible on some folder icons. The black squares behind the folder icons might look disturbing though it’s not really a big problem and is merely a graphical glitch that does not cause any damage or whatsoever to the content of the folder and files. The most likely cause of this glitch might have something to do with the corrupted system files or it could also be caused by outdated thumbnail caches. In addition, graphical glitches like this one could also occur if you are using out outdated graphics drivers. To fix this problem, you need to follow the options laid out below.

Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:

• Open the Search bar and type “disk cleanup” in the field.
• After opening Disk Cleanup from the search results, then from the drop-down menu select the C: drive to clean up and click OK.
• Wait for the scanning process to complete. Once it’s done, select the files you want to delete.
• Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
• After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
• Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.

• Open the File Explorer.
• Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
• Next, go to this path: C:Users<username>AppDataLocal
• In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
• After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
• From there, select all the files and delete them.

Note: If a prompt appears saying, “The files are in use and cannot be deleted”, simply select the “Do this for all current items” option and then click on Try Again. If you get an error message, click on Cancel to close the window and restart your computer.

Option 3 – Try updating or reinstalling the Graphics driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
• Restart your PC after the installation to allow the system to reinstall the driver.

Changing Taskbar location in your Windows 10 is an easy task but lately, Microsoft has removed the option to just drag it to one side of the screen and place it there, now in order to change location we need to do a little more work but do not worry it is not difficult at all. Right-click on the taskbar to open its properties menu in the menu, on the bottom choose taskbar settings. Once the settings dialog opens, on the right side locate the taskbar location on screen. Click on the dropdown menu and choose the desired location for the taskbar.

According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility. In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.

Option 1 – Try to disable Persistent Bitmap caching

The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:

• First, open the Remote Desktop Connection client.
• Next, click on the Show Options button to configure the Remote Desktop Connection.
• After that, go to the Experience tab and uncheck the Persistent bitmap caching option.
• Once done, you should now be able to connect to the remote computer without the black screen.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Error Code 0xC004C770 – What is it?

If the Error Code 0xC004C770 popped up on your computer during your activation of the Windows 10 software, don’t worry. This is a fairly common error, especially for people who own more than one computer upon which Windows 10 is installed and activated. The gist of this error code is that the product key that you have entered has already been claimed or used on a different computer. Because there are limitations on the number of computers that can use any given license activation code or product key, this error code can arise when you have exceeded that limit. If you have a single-use license and have already entered the particular product key onto another machine, you may see this error come up during activation.

Both Error Code 0xC004C770 and Error Code 0x803FA071 arise from the same problem and the same steps can be used to resolve both error codes.

Solution

Error Causes

Error Code 0xC004C770 is likely to appear on your screen during activation of Windows 10 if you or anyone else in your organization have already entered in the product key used on another computer. If you have a multiple-use license, the product key that you are entering may already have been used for the maximum number of computers allowed under that license.

Further Information and Manual Repair

There are two basic methods for addressing the issues associated with Error Code 0xC004C770. These methods can easily be implemented by anyone who is comfortable interacting with the Windows Store from their computer, which makes the resolution of this particular error code fairly simple and straightforward.

If you are unable to complete the steps below or Error Code 0xC004C770 has not been resolved after following the guides below, contact a Windows technician who is familiar with the Windows 10 activation process to assist you in the process. You can also get in touch with the Windows technical support team to assist you in the process if needed.

Method One: Purchase A New Product Key from Windows

If you have already used the product key on another computer or have used it on the maximum number of allowed devices, you may need to purchase an additional product key for the computer with Error Code 0xC004C770. Product keys can be purchased physically from a retailer that sells Windows 10 software licenses or purchased directly from the Windows store.

To purchase a new product key directly from the Windows Store, follow the steps below:

• Step One: Select the Windows start button at the bottom of your toolbar. Click on “Settings,” then select the option for “Update and Security.”
• Step Two: Click on the “Activation” option.
• Step Three: In the menu that appears, choose the option to “Go to Store” and follow any on-screen instructions to finalize a purchase of the Windows 10 software and product key.
• Step Four: Use the new product key to complete the installation and activation of the Windows 10 software on your computer.

If you are unable to see the “Go to Store” option when you reach the “Activation” page, you may not be set as an administrator of your machine. In this case, get in touch with the support personnel from your company to complete the purchase, installation, and activation process on your computer.

Method Two: Attempt to Finish Activation via Phone

For users who have changed out parts of their computer’s hardware, like putting in a new motherboard or activating a new hard drive, you may have more success if you attempt activation through a phone.

In order to activate your copy of Windows 10 from your phone, follow the steps below:

• Step One: On your mobile device, open up the search box from the taskbar.
• Step Two: In the search box, enter the phrase “SLUI 04.”
• Step Three: Select the “SLUI 04” option that appears.
• Step Four: Follow the directions given on the screen to complete the activation process for your copy of Windows 10.

As with any error code resolution, if the methods above are not successful or if you are not comfortable with your ability to successfully complete the steps above, get in contact with a qualified professional who is trained in the Windows 10 activation process to assist you or download a powerful automated tool to get the job done.

This post will guide you in what to do if the DisplayLink in Windows 10 is not working. There are several users who reported that their DisplayLink device has stopped working with the Windows 20 Anniversary or the Creators update all of a sudden. According to users, this issue occurs right after they finish installing a big Windows Update like the Anniversary Update or the Creators Update or right when the DisplayLink driver is updated using Windows Update. DisplayLink is a graphics transport technology that allows users to connect to any computer that supports USB or Wi-Fi. Aside from that, it is also an excellent universal docking solution to any platform which makes it a great solution for enabling multiple displays. Thus, it can be quite annoying when DisplayLink suddenly stops working. There really is no actual error message when it happens. The only telltale sign is that all the devices that use the DisplayLink technology will also stop functioning. There could be tons of reasons why DisplayLink stopped working. It could be due to an incompatible driver, or the DisplayLink driver itself is corrupted or is connected to a USB 2.0 port. In addition, the problem could also be due to the Nvidia Share (ShadowPlay) that conflicts with DisplayLink or that the Universal Serial Bus is broken. To resolve the issue, refer to the following options laid out below.

Option 1 – Run the Hardware and Devices troubleshooter

As you know, Windows comes with a built-in tool that you can use to troubleshoot the problem with DisplayLink. You can find it in Settings > Update & Security > Troubleshoot. For further instructions, follow these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 2 – Try to uninstall DisplayLink and reconnect the docking station

If the Hardware and Device troubleshooter is of no help, you can try uninstalling DisplayLink and reconnecting the docking station. To do so, follow these steps:

• Disconnect the docking station or any other device that uses DisplayLink.
• Tap the Win + R keys to open the Run dialog box.
• Then type “cpl” and hit Enter to open Programs and Features.
• From there, look for DisplayLink, right-click on it and click Uninstall.
• After that, follow the next on-screen instructions that appear on your screen to completely remove DisplayLink from your computer.
• Once you’ve uninstalled DisplayLink, click this link to download and install DisplayLink again.
• Now reconnect the docking station as well as other devices that use DisplayLink and follow the next on-screen instructions to reinstall the required drivers in your computer.
• Restart your computer and then check if DisplayLink is now working fine or not.

Option 3 – Try using a USB 3.0 port

If you are experiencing this issue with DisplayLink with a monitor that you’re trying to connect using DisplayLink, then you have to make sure that you are using a USB 3.0 port. Based on some reports, there are certain monitors that will not work with DisplayLink while connected to a USB 2.0 port since they have insufficient power to run the monitor. Like pointed out earlier, the problem with DisplayLink might have something to do with the Nvidia ShadowPlay. This streaming feature was often reported to crash the DisplayLink monitors which is why you might want to try disabling it for a while to check if it’s really true. Once you’ve disabled Nvidia ShadowPlay, restart your computer and check if your DisplayLink monitor now works.

Option 5 – Reinstall the Universal Serial Bus controller

You can also reinstall the Universal Serial Bus controller to fix DisplayLink since a malfunctioning USB port can sometimes cause issues with DisplayLink.

• Tap the Win + R keys to open the Run dialog box.
• Then type “msc” in the field and hit Enter to open the Device Manager.
• From there, look for the Universal Serial Bus controllers and expand its drop-down menu.
• Next, right-click on every Host Controller and then click on Uninstall Device.
• After uninstalling every entry, restart your computer to force your system to reinstall the drivers you’ve just uninstalled.
• Once your computer has rebooted, wait until the drivers are reinstalled and then try opening DisplayLink again.

Option 5 – Reinstall the Universal Serial Bus controller

You can also try to perform a System Restore as it can also help you fix DisplayLink. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Upgrading your Windows computer may not always go as expected as you could end up getting some error messages along the way. One of the error messages you can encounter is the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. This error indicates that is some security issue within the Windows operating system. It could be that the system files have an issue and they have been modified incorrectly. Although this does not necessarily mean that malware is behind the modification, one of the applications you installed recently might have something to do with the problem. The application might have modified or corrupted some of the core system files. When you encounter this error, you will see a blue screen along with the following error message:

“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. (0% complete) If you’d like to know more, you can search online later for this error: 0xc000021a”

This error pops up when a user-mode subsystem like the WinLogon or the Client Server Run-Time Subsystem or CSRSS has been compromised fatally and security can no longer be guaranteed in the system. Thus, the operating system switches to kernel mode, and Windows won’t be able to run without the WinLogon or the Client Server Run-Time Subsystem. This is why it’s one of the few cases where the failure of a user-mode service can shut down the system. To resolve the issue, here are some fixes that might help.

Option 1 – Uninstall programs you installed lately

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Perform System Restore

Performing System Restore can also help you fix the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 3 – Run the System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Rebuild the BCD and fix MBR

Rebuilding the BCD can help you in fixing the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error.

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• Next, select Command Prompt and type in the commands below one by one, and tap Enter right after you do so.
• exe /FixMbr
• exe /FixBoot
  • exe /RebuildBcd

The commands you entered should rebuild the BCD and repair MBR.

Option 5 – Run the CHKDSK utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
• chkntfs /t
• chkntfs /t:10

In the latest Windows 11 fiasco, it is reported that the operating system is slowing down some SSD drives. Good thing is that it does not affect all of SSD on the market but the ones which it is affecting can see even a 45% of speed drop. Microsoft has not published a solution to this issue, but users point out two potential problems. The first is a security mechanism based on disk virtualization, which is supposed to slow down the performance of SSDs. The second, in turn, is related to the place of installation of Windows 11 – users indicate that if the performance test is performed on a medium with no files associated with the system, its performance results are similar to the parameters given by the manufacturer. Transfer speeds were to be slightly improved with the latest Windows 11 update 22000.348. However, users are still waiting for a solution to the problem that significantly reduces the efficiency of SSD media.

More information

The details described leading to speculation that the problem could be related to drivers that Microsoft is providing. On further tests, all Nvme drives that use the Microsoft driver have this problem, but Intel 905P, which has its own driver provided by Intel, is working at full power,”.

FLoC is Google’s alternative to third-party cookies and is based on machine learning. This will allow the browser, any browser, to anonymously study how users are browsing and then group them into ‘cohorts’. Following this, you will be served ads based on your cohort and not on your individual data. So, you are still going to be targeted with ads but in a more anonymous manner. Google claims that this will improve user privacy since this “federated learning” happens on the user’s device and artificial intelligence-based learning involves sharing lesser users than what happens with third-party cookies. If something like this gets widely adopted by ad companies and services, it should “protect users” from tracking methods that are more intrusive than third-party cookies, like browser fingerprinting.

Who is against it?

Privacy-focused browsers DuckDuckGo, Brave, and Vivaldi have all warned users against FLoC and have said that they are going to block it on their end. Brave says that Google FLoC has a design that does not respect the customer’s privacy and consent. It has been designed to provide browsing behavior and interest data with any website that users may interact with, and this process does not involve fully informed consent. Vivaldi, another popular Chromium-based web browser, has also made its stance clear regarding the status of FLoC. The company said in a Reddit thread that the FLoC experiment does not work in Vivaldi. It happens because for FLoC to work, some features need to be enabled under the hood, but Vivaldi does not provide those options. The company also added that it plans to stop the entire FLoC component from being a part of the browser, regardless of how Google may implement it. Considering that Brave and Vivaldi have been privacy-focused browsers since their beginnings, the decision to stay away from FLoC is not surprising.

As you know, a Virtual Private Network or VPN is used to access a particular network from another network which is why it is also referred to as a mini-internet. Moreover, you can use it in two ways. One, you can use it to get you access to a closed server which means that you would not be getting access to the internet. Second, you can also use it to access a set of resources while at the same time get access to the internet. However, what if you want to access your resources at home even when you’re away? And what if you want to use the private server at home or at your office even when you’re away? This is where the callout for a VPN server for yourself comes in. And so in this post, you will be guided in how you can create a public VPN server on your Windows 10 computer. Follow each one of the given steps below to get started. Step 1: Find your IP address. This step is rather simple since all you have to do is open Control Panel > Network and Internet > Network and Sharing Center. From there, click on “Local Area Connection” and then click on Details where you’ll see your IP address next to “Autoconfiguration IPv4 Address”. Step 2: Next, set up port forwarding on your router. In this step, you will have to configure port forwarding in your router so that you would be able to connect to the VPN server through a public network like the internet.

• Log in to the Admin Panel of your router. You have to do this since your router will be the gateway for your access to the network.
• After you’re logged in, look for the “Port Forwarding” or “Applications and Gaming” or “NAT/QoS” menu tab and other similar names.
• Now you need to set the port number to 1723 for connections based on Point to Point Tunneling Protocol.
• Then save the configuration and reboot your router.

Step 3: Set up a VPN server on Windows 10.

• In the Cortana search box, type “ncpa.cpl” and click on the related entry from the search results.
• After that, tap the Alt + F keys to bring down the File Menu and then select New Incoming Connection which will open a mini window where you can allow the user accounts on the particular machine to access the VPN connection.
• On the other hand, you can also click the “Add someone” button so that you can add someone else to the whitelist that can access the connection.
• Now click on Next and you’ll see an option to select how people will connect to the network. Check the checkbox for the “Through the Internet” option.
• After that, you will see a page where you have to configure the network. Just select IPv4 and then click on Properties.
• From there, you will be asked to continue some additional settings like letting users access your Local Area Network or how IP addresses will be allocated to these users. Click on OK to save the changes you’ve made.
• Click on Allow Access after you configure the network. And if you want to, you have the option to print this information for future reference or for the client machine.
• Now click on Close to exit the configuration process.

Step 4: Allow the VPN Connections through the firewall In this step, you will have to allow the VPN connections through the firewall.

• In the Cortana search box, type “Allow an app through Windows Firewall” and click on the related search result to open the intended Windows Firewall settings.
• Next, click on Change Settings.
• Then scroll down to check if Routing and Remote Access is Enabled for both the Public and Private networks and click on OK.

Step 5: Set up a VPN connection on Windows 10 Now all that’s left for you to do is to set up a VPN connection on Windows 10.

• Go to Settings > Network and Internet.
• From the list of options given, click on VPN located on the left pane to see the related settings.
• After that, click on the “+” icon to add a VPN connection.
• Next, select Windows Default under VPN Provider and under the Connection Name, input your VPN’s name, and then enter the IP address you got from the VPN service provider under the Server name or address section.
• Now select PPTP under VPN type since it is the most commonly used protocol for VPNs.

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