DirectX function GetDeviceRemovedReason

Computer viruses are malicious applications that have the ability to self replicate and spread over the system and various devices, just like viruses in organisms. We all know that computer viruses are bad and that you should avoid them however you can. So in this spirit, we are taking a deeper dive into what kind of viruses exist and how they function.

1. File-infecting Virus

A virus that attached itself to an executable program. It is also called a parasitic virus which typically infects files with .exe or .com extensions. Some file infectors can overwrite host files and others can damage your hard drive’s formatting.

2. Macro Virus

This type of virus is commonly found in programs such as Microsoft Word or Excel. These viruses are usually stored as part of a document and can spread when the files are transmitted to other computers, often through email attachments.

3. Browser Hijacker

This virus targets and alters your browser setting. It is often called a browser redirect virus because it redirects your browser to other malicious websites that you don’t have any intention of visiting. This virus can pose other threats such as changing the default home page of your browser.

4. Web Scripting Virus

A very sneaky virus that targets popular websites. What this virus does is overwrite code on a website and insert links that can install malicious software on your device. Web scripting viruses can steal your cookies and use the information to post on your behalf on the infected website.

5. Boot Sector Virus

These viruses are once common back when computers are booted from floppy disks. Today, these viruses are found distributed in forms of physical media such as external hard drives or USB. If the computer is infected with a boot sector virus, it automatically loads into the memory enabling control of your computer.

6. Polymorphic Virus

This virus has the capability to evade anti-virus programs since it can change codes every time an infected file is performed.

7. Resident Virus

A resident virus stores itself on your computer’s memory which allows it to infect files on your computer. This virus can interfere with your operating system leading to file and program corruption.

8. Multipartite Virus

A type of virus that is very infectious and can easily spread on your computer system. It can infect multiple parts of a system including memory, files, and boot sector which makes it difficult to contain.

One of the worst Blue Screen of Death errors you can encounter is the UNMOUNTABLE_BOOT_VOLUME BSOD on Windows 10. In this BSOD error, your computer won’t be able to properly boot. Meaning to say, even if you want to reinstall Windows, you won’t be able to back up your important files. Thus, it wouldn’t be really feasible to fix the system files, and besides, reinstalling Windows 10 would take a lot of time, not to mention resources. The UNMOUNTABLE BOOT VOLUME error is the kind of BSOD error that occurs if Windows is not able to access the volume that contains the boot files. Resolving this BSOD error won’t be easy but you will surely manage by following the suggestions laid out below but before you go on, make sure to create a System Restore Point.

Option 1 – Try checking the hardware

If you got the UNMOUNTABLE BOOT VOLUME BSOD error while trying to update your computer to a higher version of Windows, then you need to check if you have the compatible drivers for the disk controller as well as re-check the drive cabling and make sure that it is properly configured. And if you’re reusing either ATA-100 or ATA-66 drivers, ensure that you have an 80-connector cable and not the standard 40-connector IDE cable.

Option 2 – Try using Automatic Repair

You might also want to use Automatic Repair in fixing the BSOD error. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 3 – Try fixing the Master Boot Record or MBR

The MBR or Master Boot Record is the location and is where the architecture of the operating system is installed. Thus, if either the location or the architecture has tampered with, it can cause lots of BSOD errors like the UNMOUNTABLE BOOT VOLUME error.

• Boot your computer into Safe mode with Networking using the Advanced startup options which you can access by tapping the F2 or F8 key. Once you’ve accessed the Advanced startup options.
• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• After opening Command Prompt, execute the following command and hit Enter:

bootrec /fixboot

• After entering the command, wait until the process is completed and then restart your computer to apply the changes made successfully.

Option 4 – Run the CHKDSK command to repair hard disk errors

Running the Chkdsk utility could help you fix the UNMOUNTABLE BOOT VOLUME error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• The command you entered will scan the hard disk for any errors and will automatically fix it if it finds some issues. Wait for the process to be completed and then reboot your PC.

Windows 10 has displayed one of the most efficient and user-friendly interfaces. However there have been many issues on the backend of this commonly praised operating system: For example, Windows Update is still a wonky and error-laded system application. One example of this error is Windows Update Error 0x80073712 which stands in the way of users just wanting to keep their PCs updated hassle-free. The error code 0x80073712 signifies that a file needed by Windows Update to function is either damaged, missing, or corrupted. However, this does not mean that your Windows version will forever stay as-is with no mode to update it. Windows Update Error 0x80073712 is perfectly fixable with the set of provided steps below and some of Windows’ built-in troubleshooting steps:

Solution 1: Open Windows Update Troubleshooter

1. Open the Windows Update Troubleshooter by pressing the Window Key and  “S” keys simultaneously.
2. Enter the word “Troubleshoot” in the search box and select the Troubleshoot result
3. On the new window, select “Windows Update” to troubleshoot.
4. Run the troubleshooter, then open Windows Update and try to install the update again.

Solution 2: Run the DISM tool

1. Open the command prompt by pressing Windows Key and “S” key simultaneously
2. Enter “cmd” in the search box. Right Click command prompt among the results and select “Run as administrator”
3. In the Command Prompt window type the following and press the Enter key after every command

DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth

4. To close the Administrator: Command prompt window, type Exit, and then press Enter.
5. Run Windows Update again.

Solution 3: Rename the Software Distribution folder

1. Open the command prompt as previously mentioned
2. Input the following command pressing Enter after every line net stop wuauserv net stop cryptSvc net stop bits net stop msiserver rename c:windowsSoftwareDistribution softwaredistribution.old net start wuauserv net start cryptSvc net start bits net start msiserver exit
3. Restart the PC and run the updater if it works again.

Solution 4: Restart Windows Update Services

1. Press the Windows logo key and R together to open Run -> Input services.msc -> and press Enter
2. Search for the Windows Update service -> Check its status
3. If it is not indicated, right-click on the service and select Start to force start your Windows Update
4. If you see an error, locate the Startup Type option and set it to Automatic
5. Now you should reboot your computer and see if your Windows Update is OK

Solution 5: Fix Registry Issues

If after all the aforementioned solutions, you still experience problems with Windows Update, the problem may lie in the registry that is either damaged or corrupted. You may choose to do manual editing of your Windows registry by opening your Windows registry editor. But doing so is risky as one wrong letter may do incalculable damage to your system. To do so safely for more inexperienced users., we recommend using a third-party registry cleaner/tools, many of which can be found online.

We tend to move and copy tons of files on our PCs and mostly, the process of copying or moving files, especially if the file has the size of 1GB or up, tends to take quite long. This may be caused by some issues which is why you face slow copy or move speed. So if you are experiencing this issue on your Windows 10 computer, then read on as this post will give you a couple of solutions you can try to increase the speed in copying or moving files. Follow the given instructions below.

Option 1 – Try to change the USB port

You might want to change the USB port since modern computers have a variety of USB ports. So if your USB drive supports USB 3.0 or 3.1, make sure that you plug it inside a USB 3.0 or 3.1 ports. If you’re not sure which port, just keep in mind that the USB 3 port is usually blue or you can also use your computer’s documentation or manual as a reference to locate it. It may sound nothing but changing the USB port can actually improve the copying or moving speeds drastically so this should be the first thing you can try to speed up the process of copying or moving files.

Option 2 – Update the USB Controller Drivers

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
• Restart your PC and then click the “Search automatically for updated driver software” option.

You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.

Option 3 – Check for any hard disk errors

• On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
• Next, click on Disk Management on the left side panel.
• From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.

You might also want to run the CHKDSK utility to help you fix any issues with your hard disk. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 4 – Try to disable Windows Auto Tuning

Disabling Windows Auto-Tuning can also help in increasing the copying or moving of files in your computer. It is said that this feature improves the performance of programs that receive TCP data over a network by adjusting the receive buffer size dynamically throughput and latency of the link. Thus, if you are trying to copy some data over the network, then the Auto Tuning feature is playing a role here. And in some cases, disabling this feature completely resulted in a lot faster copy speeds over the network.

Option 5 – Try changing the USB Removal Policy

• First, plug your USB drive or external device into your PC and then open This PC.
• Next, right-click on your device and select Properties.
• After that, go to the hardware tab and select the storage media that you want to enhance and then click on the Properties button.
• From there, you can select the Better performance option if you wish for your device to have a better performance. Once you select this option, it will enable write caching in your Windows 10 computer but you need to use the “Safely Remove Hardware” option from the notification area to safely disconnect the device otherwise it may result in data corruption.

Option 6 – Format your drive

• To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
• Next, right-click on the drive and select Format.
• After that, uncheck the “Quick Format” option and then format your drive properly.
• Now once the formatting process is finished, unplug the drive and plug it back in afterward.
• Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
• After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
• From there, right-click on the drive volume and select initialize disk.
• Next, select the correct partition type and proceed.

If you suddenly encountered the PDC WATCHDOG TIMEOUT BSOD Blue Screen stop error with a bug check value of 0x0000014F, then it’s probably due to a system component that has failed to respond with the allocated period which prevents the system from exiting connected standby. This kind of Blue Screen error could be caused by both hardware and software components. To fix this Stop error, here are some possible fixes you can try that might help but before you proceed, make sure that you create a System Restore point first and boot your computer into Safe Mode with Networking.

Option 1 – Try to rollback, update or disable drivers

The next thing you can do to fix the PDC_WATCHDOG_TIMEOUT Stop error is to roll back, or update, or disable device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• After opening the Device Manager, look for the device driver named “IDE ATA/ATAPI controllers” and expand it.
• Then look for the SATA AHCI Controller entry and right-click on it. If you haven’t updated this driver in a while, select the “Update Driver” option. On the other hand, if you’ve just updated this driver, then select the Uninstall Device option.
• Next, follow the screen option to update or uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically if you have chosen to uninstall them.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 2 – Try to disconnect or disable newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the PDC_WATCHDOG_TIMEOUT Blue Screen error.

Option 3 – Try running the Memory Diagnostic Tool

The Memory Diagnostic tool in windows can help resolve the PDC_WATCHDOG_TIMEOUT Blue Screen error by checking and automatically fixing any memory-based issues. To run it, refer to these steps:

• Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the PDC_WATCHDOG_TIMEOUT BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Option 5 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PDC_WATCHDOG_TIMEOUT. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

DirectX encountered unrecoverable error usually face gamers when they try to star certain game. In this guide, we will help you to get over it and solve the issue. Follow steps in this guide one after another since they go from most simple ones to complex ones so following is advised in order not to waste a ton of time and resources doing wrong tasks.

1. Check your game page and your DirectX

   The first and most common thing that can cause this type of error is when your installed DirectX is not the same version that the game requires. Check the game store page to see system requirements and write down which DirectX version it requires in order to run. Then press ⊞ WINDOWS + R to bring run dialog and type in it DXDIAG and press ENTER DX diagnostic window will pop up and at the bottom, you can find which DirectX version is installed on your system. If versions are different, install the required DirectX version and run the game.

2. Update or reinstall GPU drivers

   DirectX can get corrupted via bad driver update, in order to fix this, reinstall or update your Graphic drivers to the latest version from the official manufacturers' website.

3. Set custom scaling to 100

   Go into Windows settings and set custom Display scaling to a value of 100, sign out, and then sign back in.

4. Delete registry key

   Note that you should do this as the last option and be very careful since you can crash whole Windows in this way. Press ⊞ WINDOWS + R to open the run dialog and type RegEdit in it to open the registry editor. Find this key: ComputerHKEY_CLASSES_ROOTPROTOCOLSFiltertext/XML and delete it from the registry, you might want to do a backup of the registry first, just in case.

Typical use of file explorer will probably not need any kind of elevated privileges, but from time to time you might encounter some tasks that will require administrator rights in order to perform them. If this is the case you will need to run file explorer with these rights but inside Windows 11 that is somewhat hidden and not 1 click away. How this is the case we have decided to put a little tutorial on how to accomplish this very task and run file explorer with administrator privileges.

Open File Explorer via EXE file

1. Open File Explorer typically
2. Navigate to This PC > Windows (C:) > Windows
3. Locate file explorer application
4. Right-click on it and select Run as Administrator
5. Run File Explorer

A new instance of file explorer will pop with elevated administrator privileges.

Run it as an administrator using the Task Manager

1. Open the Task Manager ( CTRL + SHIFT + ESC )
2. Click on More details (at the bottom)
3. After the task manager expands click on the File tab
4. Click on Run New Task
5. Type in explorer.exe and check the box next to it that says Create this task with administrative privileges
6. Click on OK

File Explorer will now run as administrator.

If you encounter the ERR_SSL_VERSION_INTERFERENCE error on your Google Chrome browser then this means that the browser is trying to load a website with SSL protocol but is not able to do so. This error can occur for many reasons and in this post, you will be given potential fixes that could help you in resolving the problem. But bear in mind that these potential fixes are not that straightforward forward so if you encounter an option you don’t understand much, just skip to the options you have the knowledge of. There is no direct fault in the browser for the ERR_SSL_VERSION_INTERFERENCE error as there are issues with caching the website data locally on your computer. Moreover, this kind of error can also appear when a website is coded incorrectly or if there are conflicting browser extensions installed in the browser that prevents the website to function properly. Refer to the suggestions given below to fix the ERR_SSL_VERSION_INTERFERENCE error in Chrome on Windows 10.

Option 1 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_CACHE_MISS. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear browsing data button.
• Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try disabling TSL 1.3

If clearing the browser data didn’t fix the problem, you can also try to disable TSL 1.3 in Chrome. To do so, refer to these steps:

• Open Google Chrome.
• Next, type in “chrome://flags/#tls13-variant” in the address bar and tap Enter.
• After that, you should see the experimental features page for Google Chrome where you can set TSL 1.3 to disabled.
• After disabling TSL 1.3, restart your computer and check if the problem is fixed or not.

Option 3 – Reset Winsock, TCP/IP & Flush DNS cache

Resetting Winsock, TCP/IP, and flushing DNS might help in resolving the ERR_SSL_VERSION_INTERFERENCE error just follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 4 – Get rid of any conflicting browser extensions

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 5 – Reset Google Chrome

Resetting Chrome can also help you get rid of the error. Resetting Chrome will restore its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

A command is not recognized Error, what it is? If you are constantly using programs like CMD or DISM directly from the Run prompt, you might have wondered how they launched instantly and how is it that the Windows operating system is able to find them right away. For instance, when you create a shortcut of a program, the shortcut knows where exactly the program is located and launches it quickly. The Windows operating system keeps a list of paths where the most common system programs are located so when you use the Run prompt, it opens easily. The list kept by Windows is called the Windows Environment Variables. If something goes wrong with this list, the programs won’t work. So in this guide, you will be guided on how you can troubleshoot the problem where any command you use is not recognized as an internal or external command, operable program, or batch file. Before you start troubleshooting the problem, you need to make sure that the program you are trying to run really exists. In fact, this can also happen to the Run program which is pulled up using the Win + R shortcut. To check, go to C:\Windows\System32 and there, check if the program exists or not or you can also try searching for the EXE in the System 32 folder. After making sure that the program exists, refer to the instructions given below.

Modify the Windows Environment Variables:

• Step 1: Tap the Win + X keys and then select System. After that, it will open the section where you can see all the properties on your computer.
• Step 2: Next, select the Advanced system setting located on the left pane and click on the Environment Variables.
• Step 3: After that, locate Path under the System Variables and select EDIT.
• Step 4: Before you edit, you need to copy the entire string and paste it into the Notepad app so that in case something went wrong, you can paste it back.
• Step 5: Next, look for the directory path, “C:\Windows\System32”. If you can’t find it, try adding a semi-colon at the end.
• Step 6: Afterwards, click OK to save the changes made and then exit.
• Step 7: Now restart your computer as all the paths are picked up when your computer restarts.

Note: Now all you have to do is to try executing the programs once again – the ones where you got the error, “ is not recognized as an internal or external command, operable program or batch file” every time you open them and then see if you can now open these programs or not.

Downloading Windows Updates does not always go smoothly as you can encounter several issues like the “Some updates did not finish downloading, We will keep trying, Error code 0x80246007” error. In fact, this error can also occur on other Windows applications like OneNote. According to security experts, this error happens for many reasons. For one, it could be that the Windows Update database is corrupted. It could also be that there is another process that’s in conflict with the Windows Update components or there might be some issue with the Background Intelligent Transfer Service (BITS). Whichever the cause may be, you can fix it by following the solutions given below.

Option 1 – Delete the contents in the Temporary folder

You can also try deleting the contents in the Temporary folder – all the downloaded, pending, or failed Windows 10 updates. You can do that using the simple and easy steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “%temp%” in the field and press Enter to open the Temporary folder.
• After that, select all the folders and files within the Temp folder and delete all of them.

Option 2 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like Error code 0x80246007. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try renaming or removing the pending .xml file

The problem might be due to some pending .xml file so you need to rename or remove it. To do so, just go to C:/Windows/WinSxS folder. From there, look for a pending .xml file – you can either rename it or delete it. This will allow the Windows Update to delete any pending tasks and build a new and fresh update check.

Option 4 – Restart the Background Intelligent Transfer Service (BITS)

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service that manages the background download of Windows Update, as well as scans for new updates and so on. Thus, if your Windows Update fails a couple of times, you might want to restart BITS. For you to do that, make sure that you have admin privileges.

• Press the Win + R keys to open the Run dialog box.
• Then type “msc” in the field and hit Enter to open Services.
• After opening Services, look for the Background Intelligent Transfer Service from the list of services and then double click on it to open Properties.
• Next, set the Startup type to Manual and click on the Start button. If it doesn’t help, you can try setting it to Automatic (Delayed) and then reboot your PC.

Option 5 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 6 – Delete the files from the Software Distribution folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

Option 7 – Reset the Catroot2 folder

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.