Default applications in previous Windows versions were a pretty straightforward process. The user went to the settings application and picked for each category which application he would like to choose from the list of installed ones.
In Windows 11 things are little changed. In this article, we will show you how to choose the default internet browser inside Windows 11, and sadly it is a more tedious task than in previous versions.
Choosing default browser in settings
As in previous versions of the Windows operating system you will need to use the settings application in order to change your default Internet browser. Previously, in Windows 10, a variety of general categories like email, web browser, and photo viewer were all listed under the Default Apps section of the Settings panel. It was easy to click on one of those categories and click on the option you like best from the small pop-up suggestion window.
In the Windows 11 Insider Build, you’ll see a gauche list of an individual file or link types that you’ll need to specify your preferred browser for. The types include: HTM, HTML, PDF, SHTML, SVG, WEBP, SHT, FTP, HTTP, and HTTPS. There are additional optional types you can specify your preferred browser for as well.
The issue here is in order to use a single browser which most users do you will have to go through each file type and set your preferred one. I am really not sure why this was introduced or why it has to be this way, all I can do is hope that in the final release of Windows 11 this feature will be rolled back as it used to be and that you could set your default browser in just one simple click.
Windows 11 provides several different ways to make your cursor stand out and be easier to spot inside it. You can make the mouse pointer larger, invert it, or change its color.
Press ⊞ WINDOWS + I to open settings
Click on Accessibility in the sidebar
Select Mouse Pointer and Touch
Adjust mouse cursor size with size slider by clicking on circle and dragging it left or right
Under Mouse Pointer Style pick desired style from White, Black, Inverted, and Custom
White: The cursor is white with a black outline (standard setting)
Black: Cursor is black with a white outline
Inverted: Cursor automatically changes color to an inverted version of the color it is currently hovering over
Custom: You can pick the color for the cursor that you want.
And that is all about it, once you are done with pointer customization just close settings, all changes are saved automatically.
After a lot of backlash about choosing the default Windows browser, Microsoft has officially backed up and brought back a one-click browser change into Windows 11.
For anyone who is not aware, when Windows 11 was released if you wanted to switch to another browser you had to go into the settings app and choose the default browser for different types of file extensions like HTML, HTM, PDF for opening on the web, etc. Of course, this was completely unnecessary and it was not well received by users. So after some time, Microsoft backpedaled to standard one click, choose your default browser solution that existed in the previous version of Windows OS.
Altho sometimes Microsoft knows how to irritate its users base, it is good to know that they can also listen and fix things that are required.
Ever gotten an e-mail offer that seemed just a little bit too good to be true? Might’ve been a phishing attempt! These are everywhere and can come in many different forms.
So what’s phishing exactly, how can you detect it and how can you keep safe?
What is phishing?
Phishing (pronounced like fishing) is a type of cyberattack that tricks the user into trusting the source and revealing sensitive information. Fishing being the perfect analogy, the bait is a legitimate-looking site, e-mail or file and when you take a bite, your identity, banking information and much more can be revealed and stolen.
Credit: Anne Nygård on Unsplash
Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.
Phishing techniques
E-mail phishing
This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.
Credit: Justin Morgan on Unsplash
For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.
Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.
SMS and social media phishing
Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.
Voice phishing
Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.
Spear phishing, whaling and BEC
Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.
Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.
Credit: Azamat E on Unsplash
BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).
In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.
What can you do?
There are many ways you can be aware and spot a phishing attempt. Here are some tips:
Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
In any instance where payment information is requested, be very, very careful.
If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them.
Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
Bad spelling and grammar are usually a telltale sign of phishing.
Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
Always examine first-time senders in detail.
Block suspicious e-mail addresses, numbers and social media accounts.
If you are receiving a coupon for free stuff… You aren’t.
If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.
Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.
Credit: FLY:D on Unsplash
This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.
Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.
Summary
Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!
As you know, the Win + X menu, which is the shortcut context menu, is a useful way to launch several utilizes in Windows such as Power Options, Windows PowerShell, Event Viewer, Device Manager, and so on. However, there are times when you might experience difficulty in identifying the required utility. This is actually a part of the Windows 10 shell that goes out of scope in the customization of Windows 10. However, there is an easy trick you can use to do that. So in this post, you will be guided on how you can rename the options in the Win + X menu in Windows 10.
In case you don’t know, the context menu is divided into three groups. Microsoft has categorized the bottom-most part as Group 1, while the middle part is categorized as Group 2 and the first part as Group 3. To rename these options, you need to use File Explorer and follow the instructions laid out below.
Step 1: First, tap the Win + E keys to open File Explorer.
Step 2: Next, navigate to this path: %LocalAppdata%MicrosoftWindowsWinX
Step 3: From there, you should see three folders as Group 1, Group 2, and Group 3. Open the appropriate folder of your choice.
Step 4: After that, right-click on the shortcut option you want to rename and then select Properties.
Step 5: Next, navigate to the Shortcut tab under the Properties window.
Step 6: Now in the text field of Comment, enter the new name of the option you selected.
Step 7: Click on the Apply and OK buttons to save the changes made.
Note: You can now either Sign back in or sign out of your Windows 10 User Account to see the result of the changes you’ve made. You could also restart the process of File Explorer via Task Manager. This will close the File Explorer as well as the shell components and then only launch the shell components again. In addition, you can check the Win + X menu to see the customized name that you’ve just set for a particular option. As you can see, even though it does not add anything extra, it is still a lot better in knowing how you can customize it.
Error code 80073712 is one of the dozens of error codes affecting Windows 10 users. It occurs when users attempt to upgrade their operating system but experience a failure. The error code usually results from problems associated with missing or damaged files within Windows Update. Common symptoms of this error code include the following:
The inability of Windows Update to successfully complete the upgrade process
Message box highlighting the presence of error code
Solution
Error Causes
In the case of error code 80073712, the issues preventing Windows Update from completing the upgrade process are most likely due to problems with files within Windows Update. For instance, there may be corruption within the Component-Based Servicing (CBS) manifest.
Further Information and Manual Repair
Manual repair methods offer solutions to Microsoft users who are experiencing Windows error codes like the upgrade error code 80073712 in Windows 10. The manual repair methods in this article are not guaranteed to fix problems unrelated to this error code. Thus, be certain you are experiencing error code 80073712 before you attempt to implement the solutions provided below.
Method One: Run Windows Update Troubleshooter
Since issues related to Windows Update may be causing error code 80073712 to occur, one of the best solutions you can consider is to run the Windows Update Troubleshooter. This troubleshooter will be able to detect and fix corruptions within Windows Update files or any other issues directly related to Windows Update. To implement this manual repair method, follow the steps listed below:
Step one: Open your Internet browser
Step two: Type www.microsoft.com/downloads
Step three: Type Windows Update Troubleshooter in the search bar at the top-right corner of the Microsoft website.
Step four: Select Windows Update Troubleshooter then wait for the webpage to load.
Step five: Select Run troubleshooter
Once you run the troubleshooter, you should be able to verify and fix any errors within Windows Update files. Restart your machine after the troubleshooting process is complete them proceed by checking Windows Update to see if you are able to complete the upgrade. If Windows Update downloads the upgrade and the installation of the upgrade occurs, the problem has been resolved. Otherwise, error code 80073712 will reoccur, in which case you will need to move to manual repair method two.
Method Two: Run DISM Tool
Another option available to Windows users experiencing error code 80073712 is to download and run the Deployment Image Servicing and Management (DISM) tool. This tool checks for inconsistencies or corruptions that may be preventing Windows Update services from functioning correctly. To download and run the tool, follow the instructions below:
Step one: Type Command Prompt in the search box near the Start button
Step two: Right-click Command Prompt, then click Run as administrator, providing administrator password or confirmation where necessary.
Step three: Select Allow
Step four: Press Enter after typing the following command:
DISM.exe /Online /Cleanup-image /Restorehealth
Wait a few minutes to ensure that the process is complete. Once you’ve run the DISM tool, it will detect errors, for instance within registry data, and correct or replace them. Restart your machine after running this tool then check Windows Update. Attempt to download the upgrade to see if you have successfully resolved error code 80073712. If you experience an upgrade failure, move to the next manual repair method mentioned below.
Method Three: Perform a Clean Install of Windows 10
The issues related to error code 80073712 may also be resolved by performing a clean install of Windows 10. This manual repair method ensures that any previous versions of your Windows operating system are removed before you attempt to access an upgrade. This can prove effective as it helps users avoid issues that would otherwise cause error codes or poor PC performance in cases where errors are present on one’s system.
To successfully perform a clean installation of Windows 10, be prepared to follow step-by-step procedures that include the following:
Step two: Click Run, then select Create installation media for another PC
Step three: Select changes to the installation options, then select Next
Step four: Choose USB flash drive or ISO file, then click Next
Step five: Select drive, then Next
Step six: Select Finish, then restart your computer, ensuring that the media option you choose, whether USB flash drive or DVD, is in your machine before you choose to reboot.
Step seven: Press any key then follow the prompts provided to set up Windows 10.
Method Four: Download an Automated Tool
If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.
When Microsoft held Windows 11 presentation it took special time to present the upcoming new Windows 11 store as kind of a big deal.
It was openly stated that with new Windows we will get a new store with a different attitude and new look.
New Microsoft store
Microsoft has stated that both customer and developer feedback over time has contributed to their redesign and rethinking of the store itself.
They want to be sure that policies for developers are more straightforward and clear so more developers will decide to bring their product to Windows. As for customers, they want more safety and more security so they feel protected when making a purchase.
The new store will come in Windows 11 but also in Windows 10 as well via update.
Stories and collections
Introducing the new store will be curated stories. Microsoft believes that stores should be focused on user experience so stories from customers themselves will play a big role here. They are rich editorial content to keep you informed about the best apps and inspire you to achieve more with your device.
This approach to information is aimed at bringing unknown applications to users via presenting them in a professional manner.
Android apps in the store
As stated in Windows 11 unveiling and presentation, Android apps will work inside Windows 11. Microsoft has teamed up with Amazon to bring you Android apps directly inside Windows via the new Microsoft store.
Pop up store from within a browser
When you are surfing on a certain webpage and want to save and install the application from there, a new pop-up store window will show allowing you to install the app directly.
Microsoft has not said will this feature work outside their Edge browser so we will have to wait and see about that.
Support for multiple types of applications
Since now developers were tied to certain formats if they wanted to publish their application in any kind of environment. Microsoft wants to bridge this.
Windows developers can publish any kind of app, regardless of app framework and packaging technology – such as Win32, .NET, UWP, Xamarin, Electron, React Native, Java, and even Progressive Web Apps.
For Progressive Web Apps Microsoft has made open-source tool PWABuilder 3.
Flexibility and choice of commerce platform
Starting July 28, app developers will also have an option to bring their own or a third-party commerce platform in their apps, and if they do so they don’t need to pay Microsoft any fee. They can keep 100% of their revenue.
Copy & Paste function is an essential option in properly working Windows, from copying text to weblinks and many other sources like pictures and files it is one of the crucial features in Windows.
When the copy and paste feature is not working we are somewhat left in Windows limbo, essentially Windows itself is working but without this specific feature it is very hard, almost impossible to get any work done, if you are an unfortunate user who has faced this particular issue do not worry, we have solutions for you.
Update Windows
Glitches come in various forms and sometimes they are introduced in updates, check to see if it is available Windows update and if it, download and install it, there is a very high chance that the next update will bring fixes for known glitches.
Disable antivirus
A good antivirus is an essential piece of software for any PC, however, sometimes it can interfere with the basic operations of windows itself. Disable it completely to see if copying and pasting will start to work, if this is a case, see can you somehow turn options off in antivirus or switch to another one.
Run Check disc
Corrupted applications and system files can cause issues with Windows functioning, the easiest way to solve this issue is to run build-in Windows Check disk utility and let it scan and fix potential issues.
Run SFC
If the check disk failed to fix the issue, run command prompt as administrator and type in sfc /scannow, file checker will go through all files and fix if it finds anything including corrupted system files. Reboot your system after the operation completes. Please note that an SFC scan can take a long time sometimes, do not interrupt the scanning process and leave it to finish.
Restart rdpclip process
Restarting rdpclip.exe can solve the issue. Open task manager and under process find rdpclip.exe, right-click on it and end it, then go to windows/system32 and search for rdpclip.exe and double click it. Please note that you will be able to find this process only if you are on a remote PC machine, on a local user machine rdpclip is not running.
Rollback to the previous system restore point
If this particular issue was introduced in the latest update and previous solutions have not worked, roll back to the restore point where everything was working as it should.
Stop virtualization
if you are using virtual software there is a chance that the shared clipboard feature is interfering with Windows, turn the Virtual machine off and try copy & paste again.
As you know, “JPEG” is one of the commonly used formats for image files which is a compression of digital images. It is one of the topmost used file formats by mobile phones and digital cameras and usually achieves a 10:1 compression with little visible loss in the quality of the image.
There are tons of cases as of late, most particularly after the latest Windows 10 update where users were not able to open JPEG files on their PCs. Every time they try to open any JPEG file, they either get an error or nothing happens at all. This issue could be due to the default handler application for JPEG applications not being set or there could be some third-party image viewer not working properly. To fix this issue with JPEG files, refer to the troubleshooting options below.
Option 1 – Try to change the file type association
You need to check if the file type association of the JPEG files are correctly set or not since there are tons of third party programs that change the file type association automatically to themselves without your permission the instant they are installed and so if any of these third-party programs are broken, then naturally, your JPEG files won’t really open. That’s why you can try changing the setting to the default photo viewer instead of the third-party one. To do so, follow the steps below.
Tap the Win + R keys to open the Run dialog box.
Then type in “control panel” in the field and hit Enter to open the Control Panel.
After opening Control Panel, click on the Programs category and select the “Default Programs” option from the menu.
Next, select the second option “Associate a file type or protocol with a program” and then select the “Choose default apps by file type” option.
After that, click on the .jpg file extension and choose the option from the pop-up.
Now restart your PC to refresh all your programs and then see if it has fixed the problem or not.
Option 2 – Try to update your computer
Microsoft frequently releases updates to target bugs and improve users’ experience. And this particular error where JPEG files won’t open is already acknowledged by Microsoft so you need to make sure that your Windows 10 PC is updated to the latest released update and that there are no pending updates.
Tap the Win + S keys to open Search and then type in “update” in the field and open the system setting from the search results.
After that, check for updates and then download and install them if needed.
Now restart your PC once the update is done and check if you can now open JPEG files.
Option 3 – Try to reset the Photos app via Settings
Resetting the Photos app could also help you in fixing the problem. Note that this option will reset all the configurations and your data associated with your Photos and makes the application go into a state when you first started using it and that this option will fix any discrepancies that your application might be experiencing right now.
Tap the Win + S keys to open the search bar.
Then type in “settings” in the field to open the Settings application.
After opening Settings, click the “Apps” category.
From there, a list of applications installed on your computer will appear.
Navigate through these applications until you find the Photos app and then click on the Advanced options.
Afterward, click the Reset button that appears on the next screen. Then a new pop-up comes up and will warn you that all the preferences, as well as sign-in information, will be lost. Click on “Reset” anyway to proceed in resetting the Photos app.
Restart your PC once the reset is done.
Option 4 – Try to reinstall the Photos app
Before you start using other third-party image viewers just yet, you can try to reinstall the Photos app first. Thus, if there is something wrong with it, it will instantly get fixed right after it reinstalls. Just take note that this option requires administrative privileges so you need to be logged in as an administrator.
The first thing you have to do is tap the Windows + S keys and type in “PowerShell”.
Next, right-click on the file and click on the “Run as administrator” option from the context menu.
Once PowerShell is opened, execute this command: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
The command you just entered will remove the Photos app. After the process is done, go to the Microsoft Store and look for Microsoft Photos then download and install it again.
Error Code 0x80072F8F manifests in one main way. It is known to appear as early as Windows 7, and mainly deals with an error that occurs in the update process, or when the computer is trying to connect to the online activation service. It can appear when the activation fails to verify the product key. The error code will present itself when the system realizes that the PC's date and time are incorrect. Error Code 0x80072F8F will also appear if the computer has determined that the time zone settings on the computer are not accurate.
When Windows is going through the installation process and is verifying all of the information associated with the computer, Error Code 0x80072F8F will arise, indicating that the information in the computer's settings is not valid. Correct times and dates are necessary when using serial validation keys to install Windows. When these settings are outside of the tolerated window, the problem will arise.
Error Causes
There is only one main symptom to look out for, and it will manifest during a Windows installation. In the midst of the installation, the computer will not be able to proceed with the installation if Error Code 0x80072F8F has popped up. Because the information cannot be verified, Windows will not be able to continue the installation process when the time settings are not accurate. This interrupts the process, causing the need to edit the settings, restart the computer, and try again. It is imperative to be sure that the date and time on the computer are inside of the tolerated window for the serial key.
This error code will not give any information on how to correct it.
Windows Error 0x80072F8F is displayed on the screen.
The error code appears when typing the Windows serial key and proceeding.
Further Information and Manual Repair
When experiencing Error Code 0x80072F8F, the date and time need to be corrected in the computer settings menu, and then verify the correct time zone settings. There are a few different ways to edit the time and date settings, and one may need to even edit the time zone settings. After this, restarting the computer may be needed. When booting into Windows, the validation code should be activated within 30 days of obtaining the serial number.
Method One
Check the time and date settings.
Open the Start menu.
Select Settings, then Time and Language, then Date and Time.
Check and make sure that the PC is operating at the correct time and date.
Method Two
Ensure that the computer is connected to the internet.
Enter “network troubleshooter” into the search box located on the taskbar.
Select “Identify and Repair Network Problems”.
Follow the instructions that are given on-screen. This will fix any problems that the network is experiencing.
Method Three
Review the timezone.
Open the Start menu.
Select Settings, then Time and Language, then Date and Time.
Check to make sure that the correct timezone is selected from the drop-down menu.
Method Four
Reboot the PC and check if that fixes the problem. This may help in the event that the network troubleshooter does not detect a problem.
After completing these steps to edit the time, date, and time zone settings, it may be necessary to restart the computer. This is to ensure that the computer will save and recognize the new settings. After restarting, continue the process as intended and enter the product key. The computer will now be able to verify the product key since the time and date will be recognizable. The Windows installation should proceed as normal and complete successfully when the time, date, and time zone are inside of the parameters for the Windows product key.
In short, if it is not, the computer will not be able to recognize the product key, thus will not be able to install the Windows product. Generally, the fix is quite simple and does not take much time at all, but it is very important.
The SearchUI.exe file is the one that manages the search feature of Cortana. However, a number of users have recently reported that this feature stops responding within minutes of booting their Windows 10 computer. This kind of problem could be caused by missing system files or some issues with the Cortana program itself. And so if the SearchUI.exe file is not responding, then you wouldn’t be able to use the search feature of Cortana. But worry not for this post will walk you through fixing this problem.
Before you troubleshoot the problem, you can try to restart your computer and see if it helps, if it doesn’t, then proceed to the given options below.
Option 1 – Try to run the Search and Indexing troubleshooter
You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.
Option 2 – Restart Cortana’s process in the Task Manager
Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.
Tap the Ctrl + Alt + Del keys to open the Security options window.
From there, look for the Task Manager in the given list and open it.
Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
After that, the Cortana process will restart by itself and re-initialize.
Option 3 – Try resetting Cortana
Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
Restart your PC.
After your computer boots, launch Cortana again and check.
Option 4 – Try running the DISM tool
You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Upgrade problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
Open the Command Prompt with admin privileges.
Then type in the following commands and make sure to hit Enter right after you type each one of them:
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
exe /Online /Cleanup-image /Restorehealth
Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Option 5 – Try to reinstall Cortana
If none of the options given above works, you must consider reinstalling Cortana.
First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
Next, type the following command and hit Enter to execute it:
Restart your computer and check if Cortana is now able to connect.
Option 6 – Try troubleshooting the problem in a Clean Boot State
There are instances that some conflicting programs installed in your computer might be the one that’s causing some issues with Cortana or causing the SearchUI.exe process to stop. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” check box.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.