Guide to Quickly Fixing the Thorconnwndclass

One of the most common hardware issues with any PC usually has something to do with the hard drive so if your hard drive experiences some errors, you could end up losing a lot of important information that’s stored in your computer. This is why Windows provided users with the CHKDSK utility which helps in looking for bad sectors on the drive. However, there are times when the CHKDSK utility could also face issues like the following error:

“Failed to transfer logged messages to the log event with status 50.”

According to security experts, this error is most likely due to the hard drive or RAM being in a “Read-only” state. It could also be due to some physical issues with the hard drive. On the other hand, it could be that the system is prevented from creating logs by some drive, service, or malware. To fix this error, you have to check if the hard disk is writable. You could also try to run the CHKDSK utility in Safe Mode or you could also check the physical status of your hard disk or external drive.

Option 1 – Check if the hard disk is writable

Although the CHKDSK utility checks for bad sectors in the hard drive, it also has to create logs of the result. And as states in the error message, the CHKDSK utility is not able to log the logged messages. This kind of error occurs when the log can’t be written to an installation disk. You can find the log in this location, “C:WindowsSystem32LogfilesSrtSrtTrail.txt”. Now you have to check if the drive writable by following these steps:

• Log in as administrator and right-click on the system drive.
• Select Properties and then go to the Security tab. Here, check if you are allowed to modify the drive. If not, click on Edit (as an administrator).
• Now edit the permissions for the SYSTEM and Administrators group. Note that these are the only default settings for these two groups or usernames.
• Then click on the Apply button save the changes made and exit.

Option 2 – Run the CHKDSK utility in Safe Mode

You could also try to run the CHKDSK utility in Safe Mode as this might solve the error.

• Boot your computer in Safe Mode.
• Next, open Command Prompt with admin privileges.
• Then type and enter this command to execute it: chkdsk c: /f /r
• Wait until the process is completed and boot your computer normally and then run the CHKDSK utility again and check if the “Failed to transfer logged messages to the log event with status 50” error is now fixed.

Option 3 – Try to check the hard disk or external drive physically

If the first two options didn’t work, you might want to check the physical status of your hard disk or external drive as the problem could root from there. You can try to tighten the wires that connect the hard disk to the motherboard. However, if it doesn’t help, you should seek out assistance from a hardware technician.

In an operating system, it is ideal for an administrator to have permission to access all the folders and files. However, there are times when you try to access the security settings or attempt to view the properties of a file, you could encounter an error saying, “You do not have permission to view this object’s security properties, even as an administrative user”. This kind of error may be caused by several reasons. For one, if your computer is infected with a virus or malware which might have caused some changes to the concerned folder or file. It could also occur if a program or service is using the folder or file simultaneously which explains why you’re not able to access the system. It could also be that the folder or file might have been owned by a user account that no longer exists or you might not have the permissions to view the targeted folder or file even though you’re logged in as administrator. To fix the “You do not have permission to view this object’s security properties, even as an administrative user” error, here are some options that might help.

Option 1 – Put your computer in a Clean Boot State

You can also troubleshoot the problem in a Clean Boot state. It could be that there are some third-party applications in your computer that’re preventing you from accessing security settings or properties of a file and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, try to check if the error is now fixed and that you can now view the Properties.

Option 2 – Try booting your computer into Safe Mode and delete inactive users

Aside from the Clean Boot State, you can also reboot your computer in Safe Mode and then delete all the inactive users. There are instances when the folder was created or owned by a user account that’s either deleted or inactive now and so you need to get rid of these inactive user accounts to resolve the error.

• First, boot your computer in Safe Mode.
• Then right-click on the concerned folder or file and select Properties.
• Next, select Advanced in the Security tab and click on Add.
• A new window will appear and from there, click on “Select a principal”.
• And then type the name of the user to who you wish to give permissions in the “Enter the object name to select” box.
• Now select Check Names and this would resolve the user name.
• After that, click OK to save the settings. This will close the window and take you back to the previous one.
• Next, from the drop-down menu, change the Type to Allow and select the Full Control checkbox.
• Click OK to save the changes made and then restart your computer in a normal mode.

Option 3 – Try to take ownership of the folder or file

Another thing you can do to fix the problem is to take ownership and force the system into giving permissions to the Administrator. How? Refer to these steps:

• Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
• After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
• Next, type and enter this command: TAKEOWN /F <path>
• Note that the <path> is the location of the folder or file in File Explorer.
• Now type and enter this second command: ICACLS <path> /grant administrators:F
• Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 4 – Try scanning your computer using Windows Defender

As mentioned, the error when accessing the security settings or properties of a folder or file might be due to a virus or malware. It could be that it had made some modifications that prevents you from accessing security settings or properties. To eliminate it, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Kernel32.dll Error - What is it?

To understand Kernel32.dll error properly, here’s what you need to know first: in the Windows operating system, the system32 directory plays a vital role. Inside this directory, there is an element called Kernel32.dll. A DLL (dynamic link library) is a library that contains codes and data that are used by more than one program at the same time. The role of the Kernel32.dll file is to handle memory management and I/O (input and output) operations. Malfunctioning of this file results in a Kernel32.dll error message which leads to program or application failure.

Error Causes

Kernel32.dll files can be attributed to several reasons like:

• Missing or damaged Kernel32.dll files
• Registry corruption
• .Dll files misconfiguration if programs are installed or uninstalled.
• Viral infection or malware attack

It is advisable to repair the Kernel32.dll error immediately to avoid inconvenience and serious computer damages like program lockouts, system failure, freeze, and crash.

Further Information and Manual Repair

All causes for the Kernel32.dll error are linked with the registry. The registry is the major database of your system that stores all the activities you perform on your system. It saves both important data and unnecessary files in the RAM (Random Access Memory) including the junk files, temporary internet files, and obsolete files such as files of the deleted/uninstalled programs. These files accumulate a lot of memory space. It leads to disk fragmentation, data overload, missing and damaged DLL files, and eventually registry corruption. Other reasons for registry issues that trigger Kernel32.dll errors on your system could be malicious software like viruses, adware, and malware. These also corrupt the registry and damaged DLL files.

Kernel32.dll Error Solutions

There are two ways to resolve the Kernel32.dll error on your PC, one is to install two separate tools registry cleaner and an antivirus and run them individually to scan your system and repair it. This option is time-consuming and besides if antivirus software is notorious for slowing down systems. So by downloading a separate antivirus you may have to sacrifice your system’s speed.

USB devices are one of the commonly used devices every day – from plugging mobile devices for charging using pen drives, you are making use of USB drives. However, there are times when you might encounter an error message saying, “Unknown USB Device” as you plug your USB device on your Windows 10 computer. So if you encounter this kind of error message followed by either of the following explanations, read on as this post will give you a couple of suggestions you can check out to resolve the issue.

• Device Descriptor Request Failed
• Port reset failed
• The device failed enumeration
• Set address failed
• Error code 43

You can fix this error using several ways. You can try changing the Power Options, update or roll back the USB drivers, turn off Fast Startup, or run the USB troubleshooter. Follow the options given below for more details.

Option 1 – Try to change the Power Options

• Tap the Win + R keys to open the Run utility.
• Then type “powercfg.cpl” and tap Enter to open the Power Options window.
• Next, go to your selected power plan and click the “Change plan settings” option to open a new page.
• From there, click on the “Change advanced power settings” option. This will open a new window where you can see various power consumption options.
• Now look for the USB Settings option and expand it.
• Then set the USB selective suspend setting to “Disabled” for both scenarios: On Battery and Plugged in.
• After that, click on OK and restart your computer to apply the changes made.

Option 2 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try turning off Fast Startup

• Tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
• Next, click on the Hardware and Sound section and click on Power Options.
• Afterwards, select the “Choose what the power buttons do” option from the left side menu pane.
• Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended).
• Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 4 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Windows 11 has come a long way from its infant stage. Today it is incredibly good and stable operating system that also looks good and modern. Unfortunately, fancy animations and good graphics come with a price, in this case, slower performance on some little older and weaker computers.

Animations itself which include also fading effects can sometimes feel slugging and laggy and have a general overall feeling of delay. For a more old-school instant experience, you can turn off animations.

In order to turn animations inside Windows 11 follow this simple guide:

First thing is to open Settings by pressing Windows + i key combination or you could open Start and in the search box type in Settings and then click on its icon.

Once inside settings on the left side find Accessibility and click on it to select it. Once it is selected on the right side choose Visual effects. Inside the visual effects section click on the switch next to Animation effects to OFF. You can also turn off transparency effects in this section if you wish if you have an older GPU in order to speed it up a little.

That is all you need to do, settings will be automatically saved and all animations will be turned off for a quicker and more responsive feeling when working inside W11

In Installing or upgrading your Windows 10, there really is no guarantee that everything will go smoothly as there are times you encounter errors like the “ We couldn’t install Windows 10, 0x8007002C - 0x400D ” error message among other Windows update/upgrade errors. When you encounter this particular error message you will the following message on your screen:

 “We’ve set your PC back to the way it was right before you started installing Windows 10. 0x8007002C-0x400D The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation”

This kind of Windows upgrade error indicates that some of the files needed for the installation are locked out for some reason and that Windows was not able to migrate them to a new version. It could be that your computer does not have sufficient space for those files. Thus, no matter how many times you try to upgrade your computer, you always end up going back to the previous version of Windows. To fix the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error, here are some suggestions that might help:

Option 1 – Disable your antivirus program

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 2 – Perform a Disk Cleanup to free up disk space

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error instead so you need to perform a Disk Cleanup in order to fix the problem.

• In the Cortana Search box, type “disk cleanup” and click on the related search result.
• Then select the disk you want to clean and click OK.
• Wait for the process to be completed and then restart your PC and try to install the Windows upgrade again.

Option 3 – Get rid of any file protection software

The Windows setup migrates the folder from one version to another during the upgrade. However, if some of your folders, if not all, are protected using some file protection software, then Windows won’t succeed in moving the folder and you will encounter this Windows upgrade error instead. Thus, you need to unlock all those protected files or better yet uninstall the file protection software after you remove the locked files. After that, try installing the upgrade again.

Option 4 – Rename the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits rename c:windowsSoftwareDistribution SoftwareDistribution.bak

• After entering these commands, it will stop the Windows Update Service, the Background Intelligent Transfer Service, and rename the SoftwareDistribution folder.
• Next, got to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 5 – Run the DISM tool

As mentioned, the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error might also be caused by corrupted files in the computer. Thus, you can try using the DISM tool to repair them. Running the DISM tool can repair the Windows System Image and Windows Component Store in Windows 10.

• Open the Command Prompt as admin.
• Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 6 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve this particular Windows upgrade error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 7 – Try running Microsoft’s online troubleshooter

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors including the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error.

Distributed Component Object Model or DCOM is a module on Windows computers that allows computers to run programs over a network to another computer. It is a software component from Microsoft that allows COM objects to communicate with each other while that program is remotely running over the network. The COM Model is another extension of the DCOM model which both work together in order for the intended task to be executed. To make this module work, there are three components needed such as the Class Identifier or CLSID, the Programmatic Identifier or PROGID, and the Application Identifier or APPID. However, DCOM does not always work as expected as it could still encounter some errors. One of them is error 1084. Because of this error, the execution of programs in a remote computer on the network would be interrupted. So if you encounter the DCOM error 1084 when you try to start a service like running the DISM tool or in other scenarios on your Windows 10 computer, then this post could help you. Refer to the instructions given below to start troubleshooting the problem.

Option 1 – Try checking the status of DCOMLAUNCH Service or DCOM Server Process Launcher and its 3 dependencies

The DCOM Server Process Launcher service launches both COM and DCOM servers in response to object activation requests. This is why if this service is stopped or disabled, the programs that are using COM and DCOM won’t properly function. So you need to make sure that the DCOMLAUNCH service is running.

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
• Next, check the following services:
  • DCOM Service Process Launcher
  • Background Tasks Infrastructure Service
  • Local Session Manager
  • Remote Procedure Call (RPC)
• Then right-click on each one of the services and click on their Properties.
• After that, select Automatic from the drop-down menu of Startup Type and make sure that all the aforementioned services are Running.
• Now click OK for each one of the services.

Option 2 – Troubleshoot the problem in a Clean Boot State

There are instances that some conflicting programs installed in your computer might be the one that’s causing DCOM error 1084. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 3 – Try to use the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the DCOM error 1084. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 4 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10. Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55. This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

1. Tap Win + I keys again to open the Windows Settings panel.
2. Go to Update & Security and then go to Troubleshoot.
3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 3 – Try to re-register the UWP app via PowerShell

• First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
• Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
• After that, execute the “DIR” command to view the list of all the directories in the given location.
• Once the list appears, look for the ID of the problematic app and take note of it.
• Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.<YOUR APP ID HERE>).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

• Wait for the process to be completed and then restart your computer.

Error Code 80070490 - What is it?

This error 80070490 code may occur when you try to update your PC either through the Microsoft Update website or with a Windows update. The error message is displayed in the following format:

Error 80070490 (Element not found)

Solution

Error Causes

Error Code 80070490 is triggered because of a couple of reasons. It indicates the file CBS Manifest that is needed to install Windows update is corrupt or damaged. CBS (Component Based Servicing) Manifest is the file that is used to help your computer recognize various components inside your PC. Another reason for error occurrence is registry corruption. If the registry that stores all the information and activities performed is not cleaned frequently, the obsolete files saved in the registry like the junk files, bad entries and cookies eventually accumulate and corrupt it thereby generating such error codes.

Further Information and Manual Repair

Here are some effective and proven methods that you can try by yourself to resolve error code 80070490 on your PC.

Method 1 - Use the System Update Readiness Tool

Download the System Update Readiness Tool from the Windows website and run it on your PC. This tool is designed to detect and scan for abnormalities and inconsistencies that could be preventing and causing problems during the system update. Once you have downloaded and scanned your PC, try to install the updates again. If the error still persists, try other methods illustrated below.

Method 2 - Repair Windows

Here are the steps that you need to follow to repair Windows:

• First, close all programs and then reboot your PC. Insert the Windows DVD into the computer’s disk drive and wait for the setup to begin.
• If for any reason, the setup doesn’t start automatically, then don’t worry simply click start, then type Drive: setup.exe in the search box. Please note, in the drive insert the letter of your computer’s DVD drive for example D:setup.exe.
• Now in the programs list, click setup.exe  And then click install now.
• After that click ‘go online to obtain the latest updates for installation’, if you are asked for the Windows Product Key, then simply type it to proceed.
• In the ‘Which kind of Installation do you want?’ option, click Upgrade.

When the Windows installation is complete, restart your PC and then run Windows update.

Method 3 - Clean the Registry

If the cause of error code 80070490 on your PC is related to registry corruption, then it is advisable to download Restoro. This is an advanced and easy-to-use PC Repair Tool embedded with a registry cleaner. The registry cleaner scans your entire PC, removes all obsolete and unnecessary files corrupting the registry, and cleans it right away. Click here to download Restoro to repair error code 80070490

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question. In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user. Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0. While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program. Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software. Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up. Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business. Programs installed during the installation of OpenCandy include:

• Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
• Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
• Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.

All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook. To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.