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Blu-ray player does not recognize the disc

So, you just made some popcorns, dimmed light, relaxed in from of the TV, pressed play on your application and Blu-ray drive can not read your movie.

Your movie night failed sadly, but there is hope and in this article, we are going to explore and offer you solutions on what to do when something like this happens so you do not miss another movie night and some hard-earned relaxation.

Please note that in this article we are assuming that you are using a Blu-ray player on your PC, so some of the solutions presented are meant only for this case.

So the first thing that you are supposed to do is to check the disc itself. You can turn the disc around and visually check the disc for fingerprints and scratches which can be fatal for disc playing, alternatively, you can try to play the same disc on another device and if it fails there also it is not the disc, it is your drive.

So if it is no issue with the disc let's see that seems to be a problem with the drive. The common thing that could stop disc reading are cables, check all connections and cables in the back of your device to be sure that everything is plugged in correctly and nicely.

After checking cables if the issue persists lens cleaning is the next step. Over time lens from the Blu-ray, the device becomes dirty and dust accumulates on it, there are special cleaning discs on market made especially for this purpose, to clean the dirty lens of optical devices. If you have one put it in and clean your lens. After lens cleaning with a specialty disc, a good idea would be to use compressed air in a can to reduce the dust inside so no excess dust will accumulate quickly again on the lens itself.

So the device is cleaned and checked and still no disc playing?

Update firmware first. In order to accomplish this visit your device manufacturer's website and follow instructions there on how to upgrade firmware.

If this did not helped also update or reinstall device drivers. Go to device manager and update drivers for your device by right-clicking on it and choosing update driver.

If none of the things helped, go to command prompt as administrator and type in SFC /scannow, leave the process to finish, and reboot.

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A Quick Guide to Fixing Error Code 10

Error Code 10 - What is it?

Error code 10 is a type of Window Device Manager error code. This error code is generated when the Device Manager can’t start the hardware device or is experiencing device driver issues. It is displayed in the following format:

"This device cannot start. (Code 10)"

You can access complete details about error codes related to Device Manager such as code 10 through the Device Status area in the Device Properties.

By accessing Device Status, you can easily view the status of each device and learn about the specific device that could be causing the problem.

Solution

driverfix boxError Causes

Error code 10 can be triggered due to several reasons. These include:

  • Outdated drivers
  • Corrupted drivers
  • Incompatible drivers
  • Device configuration issues
  • Hardware compatibility problems

Device driver corruption can cause you great inconvenience and PC performance issues. The computer’s operating system relies heavily on device drivers to communicate with the hardware.

For example, the printer driver facilitates functioning of the printer. Similarly, the graphic card driver ensures proper video output on the monitor screen.

However, your PC hardware, such as printer or keyboard, may stop functioning properly if their device drivers become outdated or corrupt. Therefore to avoid inconvenience and to ensure your PC works properly, it is important to resolve the problem immediately without any delay.

Further Information and Manual Repair

To repair error code 10, you don’t have to be a technical whiz or hire a professional computer programmer. Here are some of the best and easy to perform DIY methods that can help you fix this device error in no time.

Method 1 - Reboot Your PC

Sometimes temporary problems in Device Manager can also generate code 10 error. Therefore it is advisable to restart your PC. Rebooting your system might fix the error. Try it! If it does, great, however, if the error still persists, then try other methods listed below.

Method 2 - Reinstall Drivers

Go through the Device Status in the Device Properties to view the driver causing the problem. If any driver is tagged with a yellow exclamation point, it means that driver is the one causing problems. Once identified, uninstall that driver and then reinstall it. This will hopefully resolve the problem.

Method 3 - Update the Device Driver

Whether the error code 10 is generated due to incompatible, corrupted, or outdated device drivers, simply update the device driver to resolve. To update the driver, go to the Device Manager, then click the driver tab in the device properties dialog box.

After that, click update driver. This will start the hardware update wizard. Then follow the instructions to update the driver on your PC. During this process, you may be prompted to provide the driver path.

If you don’t have it, then you will have to download the latest driver from the hardware vendor’s official website. This can be time-consuming and stressful.

Method 4 - Install DriverFIX

Another alternative is to install DriverFIX.  It is a user-friendly device driver management software with an intuitive interface.

Its intelligent algorithm is designed to detect all the problematic drivers in seconds. It automatically updates and accurately installs appropriate drivers and ensures your PC runs at its optimum level in no time.

Click here to download DriverFIX on your system to resolve error code 10.

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Fixing the Port in use, please wait
Recently, a number of Windows 10 users reported an issue wherein they try to print from their PCs but were unable to and got an error message instead that states, “Port in use, please wait”. However, no matter how long they waited, nothing changed and they were still unable to print from their computers. On the other hand, when some of the users attempted to print wirelessly from their mobile devices, the printing continues which indicates that there is some issue between the computer and the printer. So if you are one of the users who are currently facing this problem, then this post should help. To fix this issue with your Printer, here are some possible fixes you can try that might work.

Option 1 – Run the Printer Troubleshooter

The first thing you can do to fix the “Port in use, please wait” error is to run the Printer Troubleshooter. This built-in troubleshooter in Windows 10 can help you fix most print issues. It checks if you have the latest printer drivers and then tries to fix and update them automatically. Aside from that, it also checks if you have connectivity issues or if the Print Spooler and the required Services are running fine. To run it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try selecting the correct port for your Printer

If the first two options given above didn’t work, then maybe it’s time to select a correct port for your printer since the wrong port has been selected which is why you’re getting the “Port in use, please wait” error.
  • Open “Devices and Printers” from the Start search.
  • Next, look for your printer from the list of devices and right-click on it, and then select Printer Properties.
  • Now go to the Ports tab under the newly opened Properties window and make sure that the port type matches the connection on the list of ports currently in use.
Note: If your printer is using a USB connection then the port should have a USB or DOT 4 in its description but if your printer is using a network connection then it should have the following description:
  • WSD
  • Network
  • IP
And if you notice that there are several listings for the same type of port, you have to change the selection to a different one and then click the OK button to save the changes made.
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How To Fix the I/O System Error
The failure of MS Vista or XP to execute an Input or Output Signal activity is that which we refer to as an  I/O device error. This malfunction takes place when MS Vista is not able to execute activities for example reading and duplication different kinds of information from the disk or drive.

Solution

Restoro box imageError Causes

  • A piece of destroyed hardware equipment: You are getting messages informing you about the I/O device Malfunction when your Computer features an equipment apparatus that Windows is not able to utilize.
  • Broken/Faulty hardware Apparatus: If for whatever reason the equipment hardware is broken at all, or includes a flaw, you will also get such messages suggesting the existence of an I/O device error.
  • Incompatible/Broken Hardware Drivers: Such malfunctions are frequently the result of incompatible or broken equipment drivers.
  • Cable Link Problems: Technicians have determined the existence of link trouble, for instance, a cable that's in a bad situation, as another variable that can also cause these error messages.
  • Terrible/Dusty CD or DVD Disc: Yet another variable that's frequently accountable for the I/O device error is a broken CD or DVD disc. If it has not been cleaned by you, and in case the disc is dirty, prepare yourself to receive such messages often.

Further Information and Manual Repair

You should not stress yourself ill over the I/O Device Malfunction when it occurs on your own Computer. You can really fix it. First, before you spend lots of cash on the problem and sprint off to find a technician, reboot the pc. Subsequently, strive to obtain the push or disc, that you were not able to formerly. Second, clean the disc. Locate a great cleansing agent, and execute this. Utilize another pc to access the disc which you're incapable of using on the present pc. If it opens on another pc, then the disk is functional and should work on your computer as well. Let's assume that you lack another pc, search for a distinct disc, and strive to start it with your current pc. If the problem is not with the computer, the fresh disk should open and you can access the contents. If you fail completely, you're totally within your rights to move searching for a tech to repair the situation, if you attempt every one of the preceding choices. You could also do these aI/O device sections to view if you would repair the problem yourself. a) Network Cable Connections: Clearly, this is really something you can do without requiring a tech. Always check to see whether the networking and computer cables are well-connected. If you believe it's broken in case utilizing an exterior push, you could change the cable with yet another one. For inner cabling, unless you've high-level pc abilities, you shouldn't make an effort to change them. b) Attempt a Clean Boot of the PC: You can do this by yourself. Likely, the driver or software is incompatible together with the drive available on the PC. Clean boot up the pc is similar to configuring MS Windows. If the error is fixed following the preceding action, then it indicates your pc features a driver or software which is incompatible with the rest. c) Recognize the IDE Channel Attributes, and Adjust the Transfer Mode: It's feasible that you, or somebody otherwise, changed the Transfer Mode, which makes it challenging/impossible for the transport of information in the disk of your PC. If you understand the I/O Device right transfer mode, and if this occurred, just change it. Don't attempt a change or alter the Main IDE Channel. d) Check the Condition of Device: Confirming the working nature of the hardware device, which you may do under Device Manager, may inform you if it's operating right or not. e) Search the Manufacturing Company: When the rest fails, and you've likely employed a tech that can't solve the problem, you need to contact the producer, or check out their site, and see when there is an upgrade. It's possible to obtain to resolve the I/O Device Error, once for all through a simple upgrade.
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Telnet not recognized as internal/external
In case you don’t know, a teletype network, also known as Telnet, is a protocol that is meant for internet or LAN communication which is used primarily to control other computers effortlessly. And it is available as a command-line utility in Windows and helps users in opening a command-line interface for the remote computer. However, a lot of users have reported an error that states, “Telnet is not recognized as an internal or external command, operable program, or batch file” when you try to use it. If you are one of these users, then you’ve come to the right place as this post will guide you on how to fix this error in Windows 10. This kind of error means that the Telnet utility is not installed on your computer but Telnet is a default feature in Windows 10 so the protocol mainly is not enabled yet. The Telnet client is disabled by default in Windows 10 and to fix this error, you can try to enable the Telnet Client via Programs and Features or try to install Telnet using an elevated Command Prompt.

Option 1 – Try to enable the Telnet Client via Programs and Features

The first thing you can do is to enable the Telnet client using Programs and Features since it is disabled by default. To do that, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box and type “appwiz.cpl” in the field and hit Enter to open the Programs and Features window.
  • Next, select the “Turn Windows features on or off” from the options given on the left-hand side.
  • After that, look for the Telnet client from the list and check the checkbox next to it and then click on OK to save the changes made.
  • Now restart your computer.

Option 2 – Try to install Telnet via an elevated Command Prompt

If enabling the Telnet client using Programs and Features didn’t work, then you can try to do it using Command Prompt instead. To get started, follow the steps given below.
  • In the Windows Search bar, type “command prompt” in the field and right-click on Command Prompt from the search results, and select the “Run as administrator” option.
  • Next, execute this command to enable the Telnet client: dism /online /Enable-Feature /FeatureName:TelnetClient
  • Once the command has been executed, close the Command Prompt and restart your computer.
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Can’t pair Bluetooth keyboard, Check the PIN
If you have suddenly run into a problem when trying to connect or pair your Bluetooth keyboard with your Windows 10 computer, read on as this post will guide you on how exactly you can resolve the problem. This kind of problem typically occurs when you’ve disabled the Bluetooth option. However, this option is already enabled and you still encountered the same error message saying, “Check the PIN and try connecting again”, then you need to troubleshoot the problem further. In most cases, this kind of issue can be fixed when you restart your computer and go to the Windows Settings and select the “Add Bluetooth or other devices” option and then put the keyboard into pairing mode. And when the keyboard appears in the “Add a device” dialog box, just select it. On the other hand, if your Bluetooth keyboard won’t get connected to your Windows 10 computer and you encounter an error that says, “Can’t pair Bluetooth keyboard, Check the PIN and try connecting again”, then you need to check out the options provided below but before you do so, make sure that you create a System Restore point first as some of the troubleshooting options provided involves the Windows Registry.

Option 1 – Try to use the Device Pairing Wizard

The Device Pairing Wizard is the one that allows your computer to look for any new devices and display them underneath it. All you have to do to use this wizard is to follow its instructions to connect your Bluetooth device to Windows 10. To get started, follow these steps:
  • First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field, and then hit Enter to run the Device Pairing Wizard.
  • After that, wait for a couple of seconds until the devices appear. Once they do, select the Bluetooth device you wish to add.
  • A new screen with a passcode should appear instantly. You need to take note of the given passcode and type them on your Bluetooth keyboard.
  • Once done, tap Enter. This should help in pairing your computer to your Bluetooth keyboard.

Option 2 – Try to use the Registry Editor

The next thing you can do to resolve the pairing issue with your Bluetooth keyboard is to use the Registry Editor by following these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_USERS/.DEFAULT/Software/Microsoft/Windows/CurrentVersion/Bluetooth/ExceptionDB
  • From there, look for the folder named “Addrs” and expand it. If you see any folders or keys under it, select them and delete them. These keys represent the MAC address of your Bluetooth devices.
  • Once you’re done, restart your computer and try to pair your Bluetooth keyboard once more.

Option 3 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 4 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since you have trouble pairing your Bluetooth keyboard, you can update, rollback, or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.
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Folder shortcuts in Windows 11 on Start menu
Special folders like music, pictures, download, videos, etc, can be placed as shortcuts in the start menu inside Windows 11 for easy access. Shortcuts will appear in the start menu on the bottom as simple glyphs. They are not present in the start menu by default so it needs to be turned ON first. Folder shortcutsIf you want to place these icons in your Star menu follow this step-by-step guide and you will have them in no time.
  1. Open Windows settings
  2. In settings go to Personalization > Start
  3. In Start click on Folders
  4. On the given list of Settings, File Explorer, Documents, Downloads, Music, Pictures, Videos, Network, and Personal folder click on the switch beside them if you want them as shortcuts in the Start menu. You can choose whichever you want.
  5. Close settings
You can revisit the settings menu to add more icons or remove some of them later if you wish so.
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How to avoid errors in Windows

We have all experienced Windows errors over time and that can range from simple ones that will do very little to no harm and can be even system breaking making us lose our work or completely making the PC unusable. No one likes them but they happen, and usually, they happen once we least expect them.

No matter how frequent and unpleasant they might be there are ways to keep them at the minimum and even avoid them.

We will discuss steps that you can take in order to do this, simple tips and guides on how to keep your computer in top form and eliminate not just Windows, but any kind of errors altogether.

computer free of errors

Keep your hardware clean

Believe it or not, some serious Windows errors like the dreaded blue screen of death can come from hardware issues not from the software at all. It is very important to keep your computer clean and with enough air flow so it can function properly.

Not so far ago we had an article about cleaning your hardware detailing what and how to do it. Here is a link to the article: https://errortools.com/windows/cleaning-your-pc/

Do not keep applications you are not using

Keeping applications on the drive might seem harmless but sadly that is not the case. Some applications have a certain impact on the system itself after all most of them are tweaking registry entries in Windows and sometimes having too many applications means an increased possibility of conflict over certain resources even when they are not running.

Some applications like adobe creative suite, for example, will have certain services always running in the background, and more of these kinds of applications you have, more services, more places for unexpected errors when they collide. Some of them will also install certain dependencies that could be problematic.

The general idea is: if you are not using it, uninstall it and you will be safer and more resilient to errors inside OS.

Do not use pirated or cracked software

Besides moral and law implications that using pirated or cracked software might bring you there are also certain other things that might be problematic. Certain "free" software might come packet with some problematic malware, for example, it is not uncommon for attackers to use some popular software to pack their malicious application with it.

Other things might be wrong and incomplete tweaking with application in order to bypass security and thus bringing some instability due to scripts needed to run in order to achieve this goal.

Keep your drivers updated

Errors can also come from old drivers or bad drivers, device manufacturers are not all-knowing and perfect, and sometimes drivers can wreak havoc on the system. Having updated drivers can minimize any kind of unexpected behaviors inside the operating system making it more stable and reliable.

You can check your driver version in the control panel inside the Windows OS and then compare it to the ones found on the manufacturer's site, if there are newer available it is recommended to download and install them,

Keep software updated

Applications can have bugs, and bugs can lead to certain errors both in the system and when using the app as well. It is in your best interest to get the latest patch or newer version of the software in order to avoid these unpleasant experiences.

Also, certain codecs and extensions that are installed directly in Windows can also have some unpredictable behavior, updating is the best solution to keep them in line.

Keep Windows updated

Same as with drivers and applications, Windows itself is not immune from bugs and some unpredictable issues. Luckily Microsoft is always working on fixes and features of Windows but in order to actually have benefited from that work, you will need to keep Windows updated. Sometimes a bad update can introduce some errors but you can always roll back to the previous and wait for them to fix everything and then download them all.

Check the health of your hardware regularly

Hardware components have their life cycle, more quality ones tend to last longer but eventually, they will reach the end of their lifecycle. There are a lot of testers for various components in your computer that can check different things and provide you with information about the state of your components.

If you are on Windows 11, Microsoft has included a basic health app inside OS, just type PC health check in search and start the app. For some more detailed information and advanced checks, you will have to use a custom application. There are plenty of them specialized for single components like RAM, SSD, etc. A simple google search with providing you with top results and most of them are free for personal use.

Remember, a faulty component or component that is reaching its life cycle can produce many errors inside the operating system.

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AMD asking for US investigation of Realtek

AMD and ATI Technologies ULC have filed a complaint in the United States International Trade Commission against Realtek Semiconductor and TCL Industries Holdings claiming that they have violated five patents.

amd ati logo

The complaint has automatically triggered an investigation from USITC which has responded that they will look into certain graphics systems, components thereof, and digital televisions with components from Taiwan-based Realtek and the China/Hong Kong-based TCL Industries Holdings (and its subsidiaries).

AMD and ATI are seeking an exclusion order and cease and desist orders for the sale of the products. The investigation officially started on July the first. AMD and ATI claim that Mediatek and TLC Industries violated five patents on various technologies used in graphic cards.

The ATI patents include texture decompression techniques, a graphics processing architecture with a unified shader, and a multi-threaded graphics processing system (patents 7,742,053 claims 1-9, 8,760,454 claims 2-11, and 11,184,628 claims 7-12). The AMD patents cover a method and system for synchronizing thread wavefront data and events. A patent covers a processing unit that enables asynchronous task dispatch (patents 8,468,547 claims 16-21, and 8,854,381 claims 15-20).

This is not the first time AMD and ATI have asked for a USITC investigation, in 2017 they were targeting LG, Vizio, Mediatek, and Sigma Designs. The previous investigation has been concluded with the settlement between parties, how this one will go we shall see and keep you updated as we move along.

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Fix Windows Update Error 0x80072EE2
If you got an error code of 0x80072EE2 while trying to download a Windows 10 update then it could be that something is blocking the Windows Update service on your Windows 10 PC and is preventing it from connecting to the Microsoft server. In addition, the error code 0x80072EE2 also indicates “ERROR_INTERNET_TIMEOUT” and together with this message, you might also see a message as Windows Update encountered an unknown error or you might also find it hard to search for new updates. So in this post, you will be guided on how you can fix the Windows Update error code 0x80072EE2. Make sure to follow the steps below carefully.

Option 1 – Restart your computer and try installing the Updates again

You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Aside from that, it would also be better if you make sure that your internet connection is working and that it’s stable. And so after you restart your computer, check for updates once again and see if you’re still getting the error or not.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80072EE2. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Try to restart the Background Intelligent Transfer Service

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
  • After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
  • Now click the Stop button to stop BITS and then click the Start button to restart the service.
  • Click OK to save the changes made and then restart your PC.

Option 5 – Try installing the updates in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows app again.
Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application on your computer. You need to look for the culprit and uninstall it once you found it.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error code 0x80072EE2. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
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7 Ways to Fix Error 0x80070020 in Windows 10

Error Code 0x80070020 – What is it?

One of the problems encountered by Windows users when upgrading to Windows 10 from Windows 7 or Windows 8/8.1 is the Error Code 0x80070020. This error code normally occurs when users try to download updates from the Windows Update Website or simply by upgrading to Windows 10. Error Code 0x80070020 also occurs when the device already has a Windows 10 installed.

Once this error is encountered, it will cause malfunction of update installs and display the following message:

An error (-5006 : 0x80070020) has occurred while running the setup. Or The process cannot access the file because it is being used by another process”

Solution

Error Causes

In an attempt to fix Error Code 0x80070020, it is important to pinpoint what the cause is. The most probable cause of this error is due to interference. This error code most likely occurs when there is another automatic update running, for instance, an Antivirus scanning in real-time. If you’re scheduled to have an automatic update during real-time scanning, the Windows 10 update might malfunction.

Further Information and Manual Repair

In trying to fix Error Code 0x80070020, you can perform manual repair methods to resolve the issue effectively and efficiently. Most Windows users can easily employ these manual repair methods, even those who do not have technical abilities. However, there are certain instances where a Windows professional’s help is needed. If you don’t want to face any risk in resolving the issue, it would be best to consult a professional Windows technician or you can also make use of a powerful automated tool.

NOTE: It is best to attend immediately to errors encountered since unresolved errors can result in slowing down your computer’s performance. This might also cause other error messages to arise such as Error Code 0x80070057.

Method One: Restart Your Device

Since Error Code 0x80070020 is most likely encountered due to interference during your update, the easiest method you can do is to close all opened programs and restart your device. After restarting, try to start the update process again.

Method Two: Disable Antivirus Temporarily

Another quick and safe way to fix Error Code 0x80070020 is to disable your antivirus. You must take note though that in doing so, your computer will be susceptible to virus attacks. If you want to proceed with this method, follow these steps:

  1. Locate all programs in process in the notifications area, found in the lower right-hand section of your screen. If in case the antivirus icon is not visible on the taskbar, you may have to click an arrow pointing up to show what programs are currently running.
  2. Right-click on the antivirus icon then select the disable option.

Method Three: Run the Update Troubleshooter for Windows

The Windows Update Troubleshooter may resolve many of the errors encountered by Windows users when installing updates from Windows Update. To execute the troubleshooter, follow the steps below:

  1. Access a menu by holding the Windows key and X. Wait for the menu to appear on the bottom left corner of the screen.
  2. Open the Control Panel.
  3. Change the appearance of files by selecting large or small icons in the View by option located on the upper right section of your screen.
  4. Once you change the appearance of the files, choose the troubleshooting
  5. Run the Windows Update Troubleshooter.
  6. Restart your device then check if this resolves the problem.

Method Four: Execute A Clean Boot

Executing a clean boot means starting Windows using only a few resources, including startup programs and drivers. This safeguards minimizing conflicts and prevent software clash when an update is received. In performing a clean boot, you will be able to pinpoint what caused the manifestation of error code 0x80070020. Check Microsoft’s Support website to know how to execute a clean boot.

Method Five: Reset Windows Update Components

Performing this method is a bit risky and should be your last option if all methods were unsuccessful. This process will alter your device’s registry so you must ensure to perform accurately the steps. A single mistake can lead to modifying your registry erroneously, which might result in the occurrence of other error messages. Carefully follow the steps found on Microsoft’s Support website to successfully reset Windows Update components.

Resetting Windows Update components can also be done by implementing the following steps:

  1. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
  2. Stop the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
  3. Rename both the SoftwareDistribution and Catroot2 folders to <name of folder> old.
  4. Start now the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
  5. Exit the Command Prompt then restart your device. After restarting, try installing the updates again.

Method Six: Disable Third-Party Antivirus

A third-party antivirus such as BitDefender may recognize the Windows Update as a threat since the new update of Windows 10 is probably not yet registered with this third-party antivirus vendor. To solve this, you must disable temporarily the antivirus before performing the update. Once the third-party antivirus is disabled, you can now proceed with the updating process. Update as well your third-party antivirus.

Method Seven: Use the DISM Tool for Windows 10

The Deployment Image Servicing and Management (DISM) is a command-line utility that is installed by default in Windows 10 system. This program is used to fix images in Windows. In the case of Error Code 0x80070020, the DISM can repair the recovery image in Windows 10 and can perform as a virtual hard disk as well.

  1. Scan and check files for errors.
  2. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
  3. Type sfc /scannow
  4. You can also use the following commands to check for corrupted files:

/CheckHealth – to check for corrupted files or components

/ScanHealth – to check for corrupted Windows image. This may take up to 10 minutes to finish

/RestoreHealth – to check for corrupted Windows image and do an automatic repair. This may take up to 20 to 30 minutes to finish

NOTE: In an instance where you cannot locate the good files in your computer, the system image files may be corrupted. If this happens, you need to have a copy of install.wim from a computer with good Windows 10 OS or the Windows 10 ISO file. Make sure that the source of the good files has the same language, version, and edition of your OS.

Cleaning corrupted files using DISM utility:

Enter the following commands one by one to perform the /RestoreHealth switch using the source path location of good files you copied:

  1. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim
  2. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim /LimitAccess
  3. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim:1 /LimitAccess

For example purposes, the “repairSource” is the source of the good files.

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