How to Remove PUP ExpressFiles Tutorial

If you encounter the “We couldn’t install some updates because the PC was turned off” while trying to run Windows Update on your Windows 10 computer, then read on as this post will give you a couple of suggestions you can use as a reference to fix this error. Make sure to follow the options given below carefully.

Option 1 – Perform basic computer troubleshooting

If you get the “We couldn’t install some updates because the PC was turned off” error on your laptop, then it’s recommended that you connect your laptop to a power source and then try clicking the Update button again. In addition, you also have to make sure that your computer stays awake until the Windows Update process is completed. This will ensure that your computer does not go into an idle state and interfere with the process.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 3 – Try restarting the Windows Update Services

• Open the Services Manager.
• From there, make sure that you set the following services and Startup types:
  • Background Intelligent Transfer Service: Manual
  • Cryptographic Service: Automatic
  • Windows Update Service: Manual (Triggered)

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to install the Windows Updates manually

As mentioned, the error might be because Windows missed installing a particular update which is why you are not able to proceed with the current update. So to resolve the issue, you need to install the update that wasn’t installed by downloading it from the Microsoft Update Catalog website. You also have to make sure that you didn’t turn off the Windows update or have it delayed.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

From their infant stages to modern days, computer viruses were always kind of here. From simple ones that were annoying with playing speaker sounds and throwing messages on screen to more malicious ones capable of deleting and encrypting files. In today's modern world it is very important to protect yourself, modern viruses are not a joke anymore and they are aimed to create serious damage to computer systems. They can encrypt files in order to make you pay for a decrypter, they can straight up delete files or even cause some hardware damage. Like mentioned before protecting yourself is important, but protecting does not mean only having antivirus software installed, information, where are common places in which they lurk and could be picked up, is also very important. That is why we are exploring in this article the most common place where you can pick viruses or other malware.

Downloading Programs

Programs that contain the downloadable files are the commonest source of malware such as freeware, worms, and other executable files. Whether you download an image editing software, a music file, or an e-book, it is important to ensure the reliability of the source of the media. Unknown, new, or less popular sources should be avoided.

Pirated or Cracked Software

Are you aware of software cracking? Well, every time you open cracked software, your antivirus software might flag it as malware as the cracks consist of malicious scripts. Always say “No” to cracks as they can inject malicious script into your PC.

Email Attachments

Anyone can send you an email attachment whether you know them or not. Clicking on unknown links or attachments can harm your device. Think twice before clicking anything and make sure that file type is not ‘.exe’.

Internet

One of the easiest ways to get a virus on your device is through the Internet. Make sure to check the URL before accessing any website. For a secured URL always look for ‘HTTPS in it. For example, when you click videos published on social media websites, they may require you to install a particular type of plug-in to watch that video. But in reality, these plug-ins might be malicious software that can steal your sensitive information.

Booting Data from Unknown CDs

Malicious software can get into your device through an unknown CD. A good practice to be safe from malicious infection is to remove CD when your device is not working at all. Your system could reboot the CD if it is not removed before switching off the computer.

Bluetooth

Bluetooth transfers can also infect your system, so it is crucial to know what type of media file is being sent to your computer whenever a transfer takes place. An effective armor would be to allow Bluetooth connectivity with only known devices and activate it only when required.

Unpatched Software

Often overlooked, unpatched software is also a leading source of virus infection. Security holes in software are exploited by attackers and are unknown to software makers until the attackers release them in the form of zero-day attacks. It is therefore recommended to install software updates as soon as they are available on your PC.

Call of Duty is a fun and good game, a great time killer with a squad of friends, however sometimes the game crashes, and fun is interrupted. In this guide, we will address and solve this unpleasant issue.

1. Scan game files

   inside launcher choose options and under them, choose scan and repair game files This process can take 5-30 minutes, as the game is 60GB large. This will look through all your game files and make sure they’re all valid and that none are corrupted, which may cause crashes. When it’s complete, you’ll get a notification that the game is now playable. Try again and see if your crashes continue.

2. Update drivers

   Keeping drivers updated is crucial for the game to run smoothly, GPU drivers are possibly important. Go to your GPU manufacturer's website and get the latest drivers.

3. Lower graphic settings

   Intensive graphic requirements can overload GPU and cause crashes, try lowering details in-game and see if this will fix the issue.

4. Disable overlays

   If you’re using a program like Discordthat has an overlay, you’ll want to disable it as it may be causing the graphic error

Microsoft starting as of today will block its Office 365 users if they are using Internet Explorer or early versions of Edge browsers. So if you are using older non Chromium Edge versions of Microsoft browsers you can no longer access Office services until you switch. Now normally I would fully support this kind of decision since Internet explorer is a slow and vulnerable browser and the edge is similar in that regard. The new edge browser is great and it should be used but the issue I have is that Office 365 is not free, it is a premium feature and I am wondering how Microsoft plans to deal with people that have already paid for service but suddenly cannot access it anymore.

Diablo 2 resurrected has hit official release and servers seem to be finally taken care of and everything seems to be running smoothly now. The game also received great praise from gamers and attracted old players of the original Diablo 2 game. Speaking of old players of old Diablo 2, they can transfer their old characters into remaster and continue playing them within this new great HD environment. There are some steps and requirements but we are here to help and transferred characters will bring full stash, inventory, and equipped items with them.

Requirements

There are not many requirements for this transfer to occur but they must be respected in order to be successful. The first thing is a minor requirement and somewhat annoying but it needs to be done, firstly fire up Diablo 2 resurrected and create a character, any kind of character with any kind of name, any kind of class. This strange requirement is to actually create a character folder and register it inside D2 resurrected so we can copy old ones there. The second requirement will be that characters that you wish to be transferred must be offline characters. Old battle net online characters cannot be transferred at this moment and probably will not be in the future as well. So for all of you that wish to transfer online characters, bad luck, for the rest of us casuals playing offline single-player mode, we can enjoy our characters.

Process of diablo 2 character trasfer

The process itself of transferring characters when previously mentioned requirements are met is just a simple and copy operation. If you have somewhere backed your characters go into your backup folder and copy files in c:\users\*current user*\saved games\*diablo 2 resurrected folder* If you do not have characters backed up and just have old Diablo 2 installed and playing it, you can go to c:\users\*current user*\saved games\*diablo 2 folder* and just copy all characters files into c:\users\*current user*\saved games\*diablo 2 resurrected folder* Your old characters end with .d2s extension, grab all that you want to transfer, and copy them into D2R. Take note that copied characters cannot be brought back into Diablo 2, once they are copied into Diablo 2 resurrected all further progress on them will be tied to the new game.

Conclusion

That’s it about the transfer process and requirements for it. Fire up the new game version and enjoy.

In case you don’t know, there is a built-in tool in Windows 10, known as Reliability Monitor that provides a day-to-day snapshot of the health of your system. It warns users of any looming issues or disasters before your computer breaks down finally. So obviously, Reliability Monitor is useful, however, there are times when it could behave incorrectly. For instance, it might fail to show you any updates even when they are installed. Thus, if you experience any malfunctions with the Reliability Monitor tool in Windows 10, read on as this post will guide you in updating or working in Windows 10. To fix the problem with the Reliability Monitor, there are several fixes you can check out. You can try to enable the data collection for Reliability Monitor or reset it, as well as put your computer in a Clean Boot State. For more information, refer to each one of the options given below.

Option 1 – Try to enable the Data Collection for Reliability Monitor

The Reliability Monitor tool uses data provided by the RAC Agent scheduled task and it will start to display a Stability Index rating and specific event information 24 hours after the system installation. The RACAgent scheduled task, by default, runs after the operating system is installed. And if it is disabled, it must be manually enabled from the Task Scheduler snap-in for MMC or Microsoft Management Console. Thus, you need to enable the Data Collection for Reliability Monitor to fix the problem.

Option 2 – Try to reset the Reliability Monitor

The next thing you can do to fix the issue with the Reliability Monitor might want to reset it to resolve the problem. If the Reliability Monitor is already open, you have to close it and open it again. After the reset is done, it may take up to 24 hours for the Reliability Monitor to display results again. This should fix the problem.

Option 3 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Black border issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Microsoft just released Windows 11 Insider build 22000.71. Let’s dive in and see what it brings with you.

Changes and features

New entertainment widget. The entertainment widget allows you to see new and featured movie titles available in the Microsoft Store. Selecting a movie will direct you to the Microsoft Store to see more information about that title. Just open widgets and click or tap on the “Add widgets” button and choose the entertainment widget. For now, the entertainment widget is available for Insiders in the following countries: US, UK, CA, DE, FR, AU, JP. The new context menus and other right-click menus have been updated to use acrylic material. We are testing the usability of a SplitButton for making new folders and files in the File Explorer command bar. The Taskbar previews (when you mouse-over open apps on the Taskbar) have been updated to reflect the new visual design of Windows 11.

Fixes

Taskbar:

• We fixed an issue where if you drag app icons on the Taskbar to rearrange them, it was making the apps launch or minimize when you released the icon.
• Using a long press with a touch on an app icon in the Taskbar to open the jump list should now work.
• After right-clicking the Start icon in the Taskbar, clicking somewhere else should now dismiss the menu more reliably.
• Shift + Right-click on an app icon in the Taskbar will now bring up the window menu like it used to and not the jump list.
• We’ve addressed an issue that was making your mouse move slowly when hovering over the Taskbar previews.
• We’ve included the fix for an issue when using multiple Desktops where an app icon in the taskbar might give the appearance of multiple windows being open when that wasn’t the case on that Desktop.
• When using the Amharic IME you should no longer see an unexpected X next to the IME icon in the taskbar.
• The issue where if you click on the input indicator on the Taskbar and it would unexpectedly highlight Quick Settings has been fixed.
• When you hover over Task View, the preview flyout for your Desktops will no longer pop back up after using Esc to dismiss them.
• We made a fix to address an issue where explorer.exe might crash after hovering over the Task View icon in the Taskbar.
• We fixed an issue where the selected date in the calendar flyout was out of sync with the date in the Taskbar.
• We made an update to address a scenario resulting in some Insiders not seeing the lunar calendar text in the calendar flyout when enabled in Settings.
• This flight addressed an issue that could unexpectedly make the Taskbar background transparent.
• Right-clicking the focus assist icon in the taskbar should now show a context menu.
• The issue from the previous flight where icons in the taskbar corner were getting crushed against the top of the Taskbar has been addressed.
• The tooltip for the location in use icon in the Taskbar should no longer appear blank sometimes.

Settings:

• We fixed an issue making Settings crash on launch periodically.
• Using the volume mixer sliders in Sound Settings should be more responsive now, as well as the page responsiveness as a whole.
• We fixed an issue resulting in Disk and Volumes Settings’ change size option being clipped.
• There was a non-functional verify link under Backup Settings – this has been fixed.
• The Power and Battery Settings page should no longer be reporting that the battery saver is engaged if it’s not.
• The Power and Battery Settings page should also now not crash when launched from Quick Settings.
• We fixed a grammatical error in the Sign-in Settings text.
• The “I forgot my PIN” link was unexpectedly missing in Sign-in Settings when a PIN was set up and has now been returned.
• The issue where the Move option under Apps & Features in Settings wasn’t working reliably should be addressed in this build.
• We’ve mitigated a problem where some of the colors in Settings weren’t updating after switching between dark and light mode, leaving the unreadable text.
• We’ve done some work to help improve the performance of Settings when switching between light and dark mode.
• We addressed an issue where some of the elements of the Themes page in Settings would end up crowded together when the window size was small.
• We resolved an issue where the Pen menu toggle under Taskbar Settings was not in sync with the actual state of the feature.
• Changes made to “Dismiss notification after this amount of time” in Accessibility Settings should now persist.
• Some of the icons you could enable in Taskbar Settings were erroneously labeled Windows Explorer even though that’s not what they were – this should now be fixed.
• The Connect text in Quick Settings has been updated to say Cast.

File Explorer:

• Clicking the command bar button twice should now close any dropdown that appeared.
• The new command bar should now appear when “Open folders in a separate process” is enabled under File Explorer Options > View.
• This build addresses an issue where right-clicking a file and selecting Open With > Choose another app might launch the file in the default app rather than opening the Open With dialog.
• Fixed an issue the desktop and File Explorer context menu would stop launching.

Search:

• We fixed an issue where the option to verify your account in Search wasn’t working.
• Hovering over the Search icon on a secondary monitor will now show the flyout on the correct monitor.
• Search should now work if you open Start and start typing after having gone to the apps list and back.

Widgets:

• When using the Outlook client with a Microsoft account, Calendar, and To-Do updates should sync faster down to the widgets.
• We addressed an issue where if you added multiple widgets quickly from the widget's settings, it could result in some of the widgets not being visible on the board.
• We fixed a bug where widgets could all become stuck in a loading state (blank squares in the window).
• The traffic widget should now follow the Windows mode (light or dark).
• The title of the sports widget should no longer mismatch with the content of the widget.

Other:

• This build addresses an issue where ALT + Tab was getting stuck open sometimes after you released the keys and had to be manually dismissed.
• We made a fix for an issue where Narrator's focus wasn’t ending up on the emoji panel after using the keyboard shortcut to open it.
• Magnifier’s lens view has been updated so the lens now has rounded corners.
• We found an issue that was noticeably impacting Start launch reliability for some Insiders, and have addressed it with this flight.
• We’ve updated the “Most Used” text in the Start menu’s app list so it should no longer be getting clipped.
• Using the semantic zoom in Start’s app list should no longer result in the list being pushed down and to the right off the edge of the window.
• We fixed an issue where if you pressed ⊞ WIN + Z you would need to press Tab before you could use the arrow key to navigate through the snap layouts.
• We addressed an issue where an acrylic area could get left on the screen after repeatedly snapping and unsnapping a window with touch.
• We’ve done some work to mitigate an unexpected flash when moving a snapped window with touch.
• We made a change to help window borders have a little more contrast when “Show accent color on title bars and windows borders” was turned off.

Known issues in Windows 11 repaired

Start:

• In some cases, you might be unable to enter text when using Search from Start or the Taskbar. If you experience the issue, press ⊞ WIN + R on the keyboard to launch the Run dialog box, then close it.
• Based on feedback, we are working on adding access keys to ⊞ WIN + X so that you can do things like “⊞ WIN + X M” to launch Device Manager. Insiders may see this functionality in this build, however, we are currently investigating an issue in which sometimes the option is unexpectedly unavailable.

Taskbar:

• There is an issue in this build where Explorer.exe will crash when the date and time button on the Taskbar is clicked to access new notifications with Focus Assist turned off. The workaround for this is to enable Focus assist to priority or alarms mode. Note that when focus assist is turned on, notification popups won’t appear, but they will be in the notification center when opened.
• The Taskbar will sometimes flicker when switching input methods.
• Taskbar previews may draw partially offscreen.

Settings:

• When launching the Settings app, a brief green flash may appear.
• When using Quick Settings to modify Accessibility settings, the settings UI may not save the selected state.
• The button to rename your PC doesn’t work in this build. If needed, this can be done using sysdm.cpl.
• Settings will crash when clicking “Facial recognition (Windows Hello)” under Sign-in Settings if Windows Hello is already set up.
• Reset this PC and Go back buttons in Settings > System > Recovery does not function. Reset and rollback can be accessed from the Windows Recovery Environment by selecting System > Recovery > Advanced startup, and pressing Restart now. Once in Windows Recovery, choose Troubleshoot.
• Choose Reset this PC to perform a reset.
• Choose Advanced options > Uninstall Updates > Uninstall latest feature update to perform a rollback.

File Explorer:

• exe crashes in a loop for Insiders using the Turkish display language when the battery charge is at 100%.
• When right-clicking the desktop or File Explorer, the resulting context menu and submenus may appear partially off-screen.
• Clicking a desktop icon or context menu entry may result in the wrong item being selected.

Search:

• After clicking the Search icon on the Taskbar, the Search panel may not open. If this occurs, restart the “Windows Explorer” process, and open the search panel again.
• When you hover your mouse over the Search icon on the Taskbar, recent searches may not be displayed. To work around the issue, restart your PC.
• The search panel might appear black and not display any content below the search box.

Widgets:

• Widgets board may appear empty. To work around the issue, you can sign out and then sign back in again.
• Launching links from the widgets board may not invoke apps to the foreground.
• Widgets may be displayed in the wrong size on external monitors. If you encounter this, you can launch the widgets via touch or WIN + W shortcut on your actual PC display first and then launch on your secondary monitors.

Store:

• The install button might not be functional yet in some limited scenarios.
• Rating and reviews are not available for some apps.

Windows Security:

• Device Security is unexpectedly saying “Standard hardware security not supported” for Insiders with supported hardware.
• “Automatic sample submission” is unexpectedly turned off when you restart your PC.

Localization:

• There is an issue where some Insiders may be missing some translations from their user experience for a small subset of languages running the latest Insider Preview builds. To confirm if you have been impacted, please visit this Answers forum post and follow the steps for remediation.

That's is so far, the latest update information on Windows 11 insider build. Stay tuned for more information when it comes as it comes.

Bad_Pool_Header Error - What is it?

Bad_Pool_Header is one of the types of BSOD (Blue Screen of Death) error codes. This error triggers a problem with Windows memory allocation. When this error message occurs, the screen turns blue and locks the user out of the application running on the system. The computer shuts down or restarts.

Solution

Error Causes

There is no one particular cause for the occurrence of the Bad_Pool_Header error code. It may appear on your system due to multiple reasons such as:

• Device driver issues
• Cluttered disk
• Disk writing issues
• Faulty memory hardware

Driver issues and disk writing issues occur when your try to update new driver versions. During this process, users often forget to remove the files of the uninstalled version from the registry. And due to the presence of the uninstalled driver files in the registry updating and disk writing becomes an uphill task which leads to the Bad_Pool_Header display on the computer screen. The main database of your system is the registry so you need to keep it clean to avoid disk cluttering. The hard disk clutters because the registry saves all the activities that you perform in your system. It saves junk files, internet history, invalid entries, and other unnecessary files. This occupies a lot of your disk space thus resulting in disk cluttering and faulty memory hardware issues triggering the Bad_Pool_Header. Ignoring the Bad_Pool_Header error is not wise. It is advisable to repair the Bad_Pool_Header right away as it can lead to serious threats like system failure and data loss.

Further Information and Manual Repair

The easiest, time and money-saving way to resolve the Bad_Pool_Header error on your system is to install Restoro. This is a high and multi-functional repair tool that features a powerful inbuilt registry cleaner, anti-virus, and a system optimizer. This tool is the one-stop solution for all your PC-related errors including the Bad_Pool_Header blue screen of death error. Whether it’s a driver issue, faulty memory, or cluttered disk, all the causes triggering the Bad_Pool_Header error code fall under the registry which is why it is recommended to install Restoro. Its innovative and powerful registry cleaner scans detect and repair all the errors related to the registry in one go including the Bad_Pool_Header errors. With this helper, you can easily remove all the unnecessary files cluttering your hard disk and damaging your registry. It wipes out the clutter in seconds and frees up disk space.

Why Should You Clean The Registry?

Sometimes the registry also gets cluttered by malicious software like viruses, spyware, and malware. These may also take up your disk space and prevent you to perform disk writing successfully and also corrupt the registry. The privacy error finding utility embedded in Restoro helps you scan for such malicious software on your system and removes them immediately. It lends the software anti-virus properties. When it comes to using repair tools, many users who are not technically sound often worried. They think it may be difficult to operate. If you think the same way, let us tell you that Restoro is very easy to use. It is integrated with a high-functional yet user-friendly interface complemented by simple navigation.

Restoro Special Features

This makes it simple for all levels of users to operate it regardless of whether they are technically adept or not. Restoro is compatible with all Windows versions. You can download it with ease and run it for scans on any Windows version you have installed on your system. To get started, all you have to do is:

• Click here to install Restoro.
• Once the installation is complete now run it to scan for errors like the Bad_Pool_Header
• After that simply click on the ‘repair’ button to resolve

If your Windows 10 computer is having problems connecting to a wireless network and it takes too long to respond and only keeps on displaying the “Checking network requirements”, then you’ve come to the right place as this place will walk you through fixing the problem. There are two things that can happen when your computer connects to a wireless network. Windows can either connect to the wireless network successfully or return an error message that says, “Cannot connect to the network. However, if none of these things happened, and it only remains at the “Checking network requirements” message, then it could be due to obsolete or incompatible drivers in your computer, particularly the network adapter drivers. To fix this problem, you can try to update or reinstall these drivers, reset the TCP/IP, or run the Network Adapter troubleshooter, as well as reset the Network. For more information, refer to the given options below.

Option 1 – Update the Network Adapter drivers

The first thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
• Restart your PC and see if it helped in fixing the problem.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 2 – Try to reset the TCP/IP

As you know, the TCP/IP or the Internet Protocol is the most important thing if you want to use the internet on your computer. That’s why if it ends up getting corrupted, you need to reset the TCP/IP to fix the problem. To reset TCP/IP, refer to these steps:

• In the Windows start the search, type “command prompt” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, execute this command: netsh int ip reset resettcpip.txt
• Once it’s done, exit Command Prompt and restart your computer and then check if the error is now fixed.

Option 3 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 4 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

• Tap the Win + I keys to open Settings.
• From there, go to the Network and Internet section.
• Next, scroll down and look for “Network Reset” under the status pane.
• After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Error Code 0x800ccc13– What is it?

0x800ccc13 is an error message related to sending email using Outlook. Many people are receiving this error after making an upgrade from Windows 7 or Windows 8.1 to Windows 10. The error message appears when you try to send an email message with the use of a POP3 account or an IMAP account in an Outlook profile that has an Exchange Server 2010 mailbox configured. A common complaint would be: Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13. Cannot connect to the network.

Symptoms

This problem may arise under the following situations:

• You are using Microsoft Office Outlook in online mode to connect to a Microsoft Exchange Server 2010 mailbox
• When you add an additional POP3 or IMAP account in the same Microsoft Outlook profile
• You are sending an attachment through email.
• You try sending an email by selecting POP3 or IMAP account as the sender

During these circumstances, the email message stays in the Outbox and you receive the following error message: Task '<the POP3 account or the IMAP account> - Sending' reported error (0x800CCC13): 'Unable to connect to the network. Check your network connection or modem.'

Solution

Error Causes

Error Code 0x800ccc13 occurs because the system files in Windows 10 during the upgrade became corrupted and most likely caused authentication issues. It can happen with any version of Outlook. Damaged data files will also cause error code 0x800ccc13 to manifest. Overall, the corruption of the Microsoft Windows System could be a result of an installation partially done (or an incomplete one), deletion of any application or hardware erroneously, and or malware or adware infestation.

Further Information and Manual Repair

Method 1:

Use the Windows System File Checker to repair corrupted files Verify that your SMTP, username, and password settings are correct. Now, in order to correct missing or corrupt Windows System files, try the following solution by running a command. This is known as the System File Checker. Follow the steps below to invoke the program using a command prompt command:

1. At first, you need to open the command prompt. To do so, right-click the Windows button in the bottom left of the screen, and select Command Prompt (Admin).
2. Now, enter the following command

sfc/scannow

When it is done, a message will confirm that Windows found some corrupt or missing files and it has successfully repaired those. Check the Outlook and see if your emails are sending. If the problem persists, don’t worry there is another way to solve this. Users have found another command helpful is using the NetShell utility from the command prompt, which is similar to the above solution.

1. Open the Command prompt by Right-clicking the Windows button in the bottom left of the screen and select Command Prompt (Admin).
2. Enter the following command

netshwinsosk reset

This helpful command will reset the network adapter to its default settings. Hope this will solve your problem. If not, you may want to try the Method 2 listed below.

Method 2:

For this method, you need to consider the following things:

• Are you using POP3, IMAP, or Exchange server for your email account?
• How many email accounts have you configured in your Outlook?
• Is there an undelivered email stuck in your Outbox?
• If you are trying to send an attachment, what is the size of the attachment?

Try the following:

1. Move or delete any undelivered email that is stuck in the Outbox folder, and then try sending an email and verify the result
2. Start Outlook in Safe Mode by following the instructions below

Hold down Windows key + R. Copy this command Outlook /safe Note, there is a space between Outlook and / Paste it in the open box and press Enter If Outlook in Safe Mode works, disable the add-ins by following the steps below and determine if the problem is caused by add-ins.

• Click File menu, click Options, Add-ins, Go button beside Manage Com-in Add.
• If there are add-ins listed, clear the checkbox.
• Close Microsoft Office and restart it.
• Disable the add-ins one at a time. Now, restart Outlook and repeat the procedure once more. If the problem appears again, it will help you find which add-in is causing the problem.

3. Start the computer using the clean boot. Now, try to send an email and see the result.
4. If the problem still lingers, create a new profile and configure the email account.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.