Logo

Malware Guide: How to remove OpenCandy

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question.

In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user.

Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0.

While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program.

Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software.

Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up.

Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business.

Programs installed during the installation of OpenCandy include:

  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.

All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook.

To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Malware Guide: How to Remove Bandoo

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 
Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:
  • iLivid
  • Movies Search App for Chrome
  • Movies Search App for Internet Explorer
The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:
  • Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
  • Step 2: from the menu box, click ‘Search’.
  • Step 3: enter “Programs and Features” within the Input Box.
  • Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
  • Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
  • Note: you will have to remove the apps one after the other.
  • Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
  • Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
  • Step 7: follow instructions until the app is fully removed.
  • Step 8: Repeat steps for the other app.
Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:
  • Step 1: Open your Internet Explorer browser.
  • Step 2: Click the tool option located in the top right-hand corner of the page.
  • Step 3: Click the “Internet Options” option.
  • Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
  • Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.
  • Step 1: Open your Chrome browser.
  • Step 2: A pop-up box will be visible.
  • Step 3: Click the “Remove from Chrome” option.
After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.
Read More
Fix Black background behind Folder icons
The File Explorer in Windows 10 provides several ways to organize the contents of folders and files in the system. Windows users can utilize some efficient styles to view the contents of the file system as per the user’s requirement. A user may opt to display the file picture in large size thumbnails while the other one could opt to set the icons of folder and files in a small or medium size list. On the other hand, while setting up several styles for the folder and file icons, some Windows 10 users have experienced some unusual issues where there is the Black background showing up behind folder icons. They tried refreshing the File Explorer a couple of times but it didn’t help in fixing the problem and the black squares are still visible on some folder icons. The black squares behind the folder icons might look disturbing though it’s not really a big problem and is merely a graphical glitch that does not cause any damage or whatsoever to the content of the folder and files. The most likely cause of this glitch might have something to do with the corrupted system files or it could also be caused by outdated thumbnail caches. In addition, graphical glitches like this one could also occur if you are using out outdated graphics drivers. To fix this problem, you need to follow the options laid out below.

Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:
  • Open the Search bar and type “disk cleanup” in the field.
  • After opening Disk Cleanup from the search results, then from the drop-down menu select the C: drive to clean up and click OK.
  • Wait for the scanning process to complete. Once it’s done, select the files you want to delete.
  • Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
  • After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
  • Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.
  • Open the File Explorer.
  • Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
  • Next, go to this path: C:Users<username>AppDataLocal
  • In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
  • After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
  • From there, select all the files and delete them.
Note: If a prompt appears saying, “The files are in use and cannot be deleted”, simply select the “Do this for all current items” option and then click on Try Again. If you get an error message, click on Cancel to close the window and restart your computer.

Option 3 – Try updating or reinstalling the Graphics driver

  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
  • Restart your PC after the installation to allow the system to reinstall the driver.
Read More
How to choose default applications in Windows
Hello everyone and welcome to another tutorial on errortools.com, Windows itself when it is installed has a general idea about certain file types and how to open them, for example, image files would be opened with application photos, web links with the edge, etc. So when we double click on the known file type, Windows will start the default application for that type and open the file in it. But what if we do not want to open files in applications Microsoft thinks we should? What if we want to open the website in firefox or images in photoshop, or whatever. Luckily we can easily change which application Windows uses for which file type. Click on ⊞ WINDOWS to open the start menu and choose settings. Windows 10 Star menu with marked settings iconOn the settings screen, choose Apps. Windows settings apps section markedWhen the Apps screen opens on the left click on Default apps. Windows settings default apps markedOn right, you will get a list of Windows default applications for certain types of files. Click on any application you would like to change and choose from the drop-down list a new one. Click on it and you are done.
Read More
Fix user account is not authorized
If you encounter an error message saying, “The connection was denied because the user account is not authorized for remote login” when you try to establish a remote connection, read on as this post will help you resolve the problem. This kind of error occurs when the targeted host does not allow you to access that system remotely. Based on the error, you are not authorized to log in remotely which means that you need to obtain the correct permission. There are several potential fixes you can try for this error. You can try to check the Remote Desktop Users group or add users to the Security group or check the Remote Desktop Service itself. Refer to the options provided below for more detailed instructions to fix the “The connection was denied because the user account is not authorized for remote login” error.

Option 1 – Try checking the Remote Desktop Users group

You can encounter this error when the Remote Desktop Users group does not have any permission for your user account that you are using to establish a remote connection. Thus, you need to make sure that your user account is a member of the Remote Desktop Users group. How? Refer to these steps:
  • Tap the Win + R keys on your keyboard and then type “cmd” in the field and tap Enter or click OK to open Command Prompt.
  • After opening Command Prompt, type the “lusrmgr.msc” command and tap Enter to execute it.
  • Alternatively, you can also search for “lusrmgr.msc” in the Start Search and once you’ve opened it, select Users and then double click on your user name to open its Properties.
  • From there, switch from the “General” tab to the “Member Of” tab.
  • Next, if you can’t see any Remote Desktop Users group under the Administrator, you have to add it. To do that, just click on the Add button.
  • After that, on the newly opened window, click on the Advanced and Find Now buttons, respectively.
  • And in the Search results box, double click on Remote Desktop Users.
  • Now click on the OK button to save the changes made and check if you can now connect to a remote host or not.

Option 2 – Try to add a user to the Security group

You can actually block or allow a user from logging on through the Remote Desktop Services. However, if you do not have the right setting, you won’t be able to use this functionality. Thus, you need to confirm this setting. To do that, follow the steps below.
  • In the Start Search, type “secpol.msc” in the field and tap Enter to open the Local Security Policy panel.
  • From there, go to User Rights Assignment.
  • Next, look for a policy named “Allow log on through Remote Desktop Services” located on your right-hand side and then double click on it to open its Properties.
  • If you were not able to find the Remote Desktop Users under Administrator, then you have to add it by simply clicking on the Add User or Group button.
  • After that, enter “Remote Desktop Users” in the blank field and click the OK button to save the changes made.
  • Now restart your computer and try connecting again to the remote host.

Option 3 – Try checking the Remote Desktop Users group

There is a service that’s supposed to be running and needs to be set up correctly for you to connect to the remote host. And so you need to ensure that this service is up and running. To do so, follow these steps:
  • Tap the Win + R keys to launch the Run utility.
  • Then type “services.msc” in the field and hit Enter or click OK to open the Services Manager.
  • Next, look for the Remote Desktop Services and double click on it to open its Properties.
  • After that, go to the “Log On” tab and select the “This account” option and then click on the Browse button.
  • On the next screen that appears, look for the Advanced button and click on it and use the Find Now button to search.
  • You will see “NETWORK SERVICE”. Double click on it and then save the changes you’ve made to the settings.
  • Finally, restart your PC and see if the problem is now fixed.
Read More
How to change network from Public to Private

If you would like your computer to be discoverable on your network and use print and file sharing you will have to change your network profile on your computer from public to private.

computer network

Follow the provided guide step by step to change your network profile setting:

Switch to private profile in Windows 10

Locate the Wi-Fi icon in your system tray and click on it. Click on properties on your WI-FI network to open the network menu. Inside the menu in the Network profile section enable the Private option.

Your changes will be automatically saved.

Switch profile to private in Windows 11

Find the WI-FI icon in the system tray and right-click on it, then choose Network and Internet Settings. Network & Internet page with open, find your network name at the top and select properties.

On the WI-FI page, in the Network Profile Type section choose Private. As in Windows 10, your changes will be automatically charged, and you can start using them immediately.

Another way around

If you want to switch back to a public profile follow provided steps but disable the private option.

Read More
Removing Linkey From Windows Tutorial

Linkey is a potentially unwanted web browser search extension for the top browsers, designed to modify the user’s search and home pages in order to direct advertising. This extension changes your default search provider, redirects new tabs, and distributes information & statistics to the server. This extension will display unwanted ads, redirect you through unwanted search engines, and send your browsing information (potentially private information) back to its ad network.

From the publisher: Linkey is compatible with all the latest versions of Internet Explorer, Chrome, and Firefox. Linkey is a simple browser extension that allows you to get the best sites in one click in visualized & friendly interface.

About Browser Hijackers

Browser hijacking is actually a type of unwanted software, often a browser add-on or extension, which causes modifications in the browser’s settings. Browser hijackers could do many different things on your PC. Usually, hijackers will force hits to websites of their preference either to increase traffic producing higher advertisement revenue, or to obtain a commission for each and every user visiting there. Nonetheless, it’s not that harmless. Your online safety is compromised and it is also extremely annoying. Browser hijackers could also allow other malicious programs without your knowledge to further damage your computer.

How to know whether the web browser is hijacked?

The typical symptoms that suggest having this malicious software on your PC are: 1. your homepage has been reset to some unfamiliar site 2. your browser is constantly being redirected to adult sites 3. the essential web browser settings are modified and undesirable or insecure resources are put into the trusted sites listing 4. unsolicited new toolbars are added to your browser 5. you may notice endless pop-up ads on your screen 6. your web browser starts running sluggishly or exhibits frequent errors 7. You simply can’t access particular sites, particularly anti-malware websites.

How it infects your computer

Browser hijackers attack computers through malicious e-mail attachments, downloaded infected computer files, or by checking out infected internet sites. They could be included with toolbars, BHO, add-ons, plug-ins, or browser extensions. Also, certain freeware and shareware can put the hijacker in your PC through the “bundling” technique. Examples of well-known browser hijackers are Fireball, GoSave, Ask Toolbar, CoolWebSearch, Babylon Toolbar, and RocketTab. Browser hijackers could interrupt the user’s browsing experience severely, keep track of the websites visited by users and steal financial information, cause problems in connecting to the internet, and ultimately create stability issues, making applications and computers crash.

How you can get rid of a browser hijacker

Some hijackers can be simply removed by deleting the free software they came with or by removing any extension you have recently added to your computer. Unluckily, the majority of the software products used to hijack a browser are deliberately built to be difficult to eliminate or detect. Moreover, manual removals demand in-depth system knowledge and therefore can be an extremely difficult job for novices.

What To Do When You Cannot Download Safebytes Anti-Malware?

All malware is bad and the magnitude of the damage may vary greatly in accordance with the type of infection. Certain malware variants modify internet browser settings by including a proxy server or modify the computer’s DNS configurations. When this happens, you will be unable to visit some or all of the websites, and therefore unable to download or install the necessary security software to remove the malware. If you’re reading this, you may have infected by a virus that prevents you from downloading computer security software like Safebytes Anti-Malware. There are a few options you can attempt to get around with this obstacle.

Install in Safe Mode

The Windows-based PC has a special mode called “Safe Mode” in which just the bare minimum required programs and services are loaded. If the malware is blocking internet access and affecting your PC, running it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting potential damage. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. After you restart into Safe Mode with Networking, you could download, install, as well as update anti-malware software from there. After installation, run the malware scanner to remove most standard infections.

Use an alternate browser to download an antivirus application

Certain viruses might target vulnerabilities of a specific web browser that obstruct the downloading process. If you appear to have a virus attached to Internet Explorer, then switch over to an alternate internet browser with built-in safety features, such as Chrome or Firefox, to download your favorite antivirus program – Safebytes.

Install security software on a thumb drive

Here’s another solution which is creating a portable USB anti-malware software that can check your system for malicious software without needing installation. Do these simple actions to clean up your affected PC using portable anti-malware. 1) Download the anti-malware program on a virus-free computer. 2) Plug the Flash drive into the clean computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Choose the USB flash drive as the destination for saving the software file. Follow the on-screen instructions to finish the installation. 5) Unplug the USB drive. You may now utilize this portable anti-malware on the infected computer system. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the software. 7) Click on “Scan Now” to run a complete scan on the infected computer for malware.

A Look at the Best AntiMalware Program

Want to download the very best anti-malware software for your laptop? There are several applications in the market that come in paid and free versions for Microsoft Windows systems. Some of them are excellent, some are ok types, while some will destroy your PC themselves! When searching for an anti-malware tool, choose one which provides dependable, efficient, and complete protection against all known computer viruses and malware. On the list of highly recommended software programs is SafeBytes AntiMalware. SafeBytes carries a good track record of top-quality service, and customers are very happy with it. Safebytes is one of the well-established computer solutions companies, which offer this all-inclusive anti-malware software. Using its cutting-edge technology, this application will allow you to eradicate multiples types of malware such as computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers. SafeBytes has got a variety of wonderful features that can help you protect your PC from malware attacks and damage. Below are some typical features present in this tool: Live Protection: SafeBytes offers a totally hands-free active protection that is set to observe, prevent and remove all threats at its very first encounter. This utility will always monitor your computer for any suspicious activity and updates itself regularly to keep current with the newest threats. Most Reliable AntiMalware Protection: This deep-cleaning anti-malware software program goes much deeper than most antivirus tools to clean your computer system. Its critically acclaimed virus engine finds and disables hard-to-remove malware that conceals deep inside your PC. Internet Security: Through its unique safety rating, SafeBytes notifies you whether a site is safe or not to access it. This will make sure that you’re always certain of your safety when browsing the net. Lightweight Utility: The program is lightweight and can run silently in the background, and that does not have an effect on your PC efficiency. 24/7 Live Professional Support: SafeBytes provides 24/7 technical support, automatic maintenance, and upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Linkey without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by Linkey

Files: C:Users%USER%AppDataLocalTempis33084504mysearchdial.dll C:Users%USER$AppDataLocalTempis357113909833170_stpsetup.exe c:Users%USER$AppDataLocalTempMega Browsemegabrowse_setup.exe C:Program Files (x86)Linkeylog.log C:Program Files (x86)LinkeyHelper.dll C:Program Files (x86)LinkeyChromeExtensionChromeExtension.crx C:Program Files (x86)Linkey C:Program Files (x86)LinkeyChromeExtension C:Program Files (x86)LinkeyIEExtension C:Users%USER$AppDataRoamingDigitalSitesUpdateProc Registry: HKLMSOFTWARECLASSESAPPID6A7CD9EC-D8BD-4340-BCD0-77C09A282921 HKLMSOFTWAREWOW6432NODECLASSESAPPID6A7CD9EC-D8BD-4340-BCD0-77C09A282921 HKLMSOFTWARECLASSESCLSID181F2C09-56DD-4F98-86D7-59BA2BC59B5A HKLMSOFTWARECLASSESCLSID4D9101D6-5BA0-4048-BDDE-7E2DF54C8C47 HKLMSOFTWAREMICROSOFTWINDOWSCURRENTVERSIONEXPLORERBROWSER HELPER OBJECTS HKLMSOFTWARELINKEY HKLMSOFTWAREWOW6432NODELINKEY HKLMSOFTWAREWOW6432NODESYSTEMKGeneral HKUS-1-5-18-ED1FC765-E35E-4C3D-BF15-2C2B11260CE4-0SOFTWARECONDUITValueApps HKLMSOFTWAREWOW6432NODEMICROSOFTWINDOWSCURRENTVERSIONEXPLORERBROWSER HELPER OBJECTSEF5625A3-37AB-4BDB-9875-2A3D91CD0DFD HKLMSOFTWARELINKEY|ie_jsurl, http://app.linkeyproject.com/popup/IE/background.js HKLMSOFTWAREWOW6432NODELINKEY|ie_jsurl, http://app.linkeyproject.com/popup/IE/background.js
Read More
Can’t download anything on your Windows PC
Recently, a number of users reported that they weren’t able to download anything from the internet after they’ve updated their Windows 10 computers. This kind of problem occurs because of some Internet options settings located in the Control Panel. Based on the reports, this issue has been known to occur in all kinds of browsers and not only on Microsoft Edge. Not being able to download anything from the internet is a huge problem since almost everything is wrapped around the internet. To resolve this problem, here are some suggestions that you can try.

Option 1 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 2 – Try changing the Internet Options settings

According to users, changing the Internet Options settings helped them resolve the problem. There are times when the drive location in your Internet Options settings is not the system drive, chances are, it will cause the error to pop up which is why you need to make sure that it’s correct.
  • Go to Control Panel and search for Internet Options and open it.
  • Next, go to the General tab and click on Settings.
  • From there, check if the drive location is “C:”. If it is, close the window, otherwise, click on the “Move folder…” option, and then select your preferred folder under drive C: and click OK.
  • Now restart your computer and check if changing the Internet Options settings helped in fixing the problem.

Option 3 – Try clearing browser data

There are instances when browser data can cause issues in downloading files online. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Try reinstalling your browser

If none of the options given above worked in fixing the problem, you can try to reinstall your browser. There are times when the browser wasn’t installed properly which can cause several issues like not being able to download anything from the web. Thus, reinstall your browser and see if that helps.
Read More
Fix DRIVER_IRQL_NOT_LESS_OR_EQUAL in Windows
DRIVER_IRQL_NOT_LESS_OR_EQUAL will cause your computer to go to the blue screen of death but do not worry there are solutions around this and we are here to instruct you on how to solve this.
  1.  Uninstall and install network drivers

    DRIVER_IRQL_NOT_LESS_OR_EQUAL is most commonly tied to bad network drivers, whatever that be a corruption of the driver files or their incompatibility. So first thing is to check if this is the case. Press ⊞ WINDOWS + X to open the hidden menu in Windows and click on Device Manager. keyboard with windows and x marked Windows menu device manager In the Device Manager expand Network adapters, choose adapter, right-click on it and choose Uninstall. network device manager Install latest driver or reboot so Windows will install the driver automatically
  2. Update driver

    If you do not want to reinstall the driver or you are unable to for whatever reason updating the driver might do the trick. To update driver: Press ⊞ WINDOWS + X to open the hidden menu in Windows and click on Device Manager. keyboard with windows and x markedWindows menu device manager In the Device Manager expand Network adapters, choose adapter, right-click on it and choose Update Driver. network device manager update
  3. Fix via Command prompt

    If both of the beforementioned solutions fail, try running the command prompt and fix the issue from there. Press ⊞ WINDOWS + X to open the hidden menu in Windows and click on Command Prompt (administrator) keyboard with windows and x markedWindows menu command prompt admin In command prompt type next line and press ENTERDEL /F /S /Q /A “C:\Windows\System32\drivers\mfewfpk.sys Reboot the system
  4. Scan your PC for malware

    Sometimes corruption in the system is caused by malware, Scan your system for malware, viruses, etc.
  5. Check connections or other hardware issues

    If all methods fail, open your PC case and check to see if connections everywhere are properly connected and tight. Clean your PC and turn it back ON
  6. Use system restore

    If anything fails, use Windows system restore and bring back computer into a state where everything was working fine.
Read More
Cooler Master XG850 PLUS PLATINUM

Enter Cooler Master XG850 PLUS PLATINUM, a new, in-house designed power supply from Cooler Master. I will admit that in last years I was a big fan of Cooler Master and their components, well not all but power supply and PC cases were always products from them that I liked and used. The latest power supply from them does not disappoint and I must say that I like it very much, it is hi-quality, it is silent, it has a large LCD display where you can see its current state and also has some RGB lights so it looks cool in your case.

cooler master power supply XG850 PLUS PLATINUM

Technical specifications

So without further detours here are the technical specifications and then we will talk a little about it.

Model: MPG-8501-AFBAP-X
ATX Version: Intel ATX 12V Ver. 2.53
PFC: Active PFC
Input Voltage: 100-240V
Input Current: 12-6A
Input Frequency: 50-60Hz
Dimensions (L x W x H): 160 x 150 x 86 mm
Fan Size: 135mm
Fan Speed: 1800 RPM
Noise Level @ 100%: ≤ 25 dBA
Efficiency: ≥ 92% @ Typical Load
80 PLUS Rating: 80 PLUS Platinum
ErP 2014 Lot 3: Yes
Operating Temperature: 0-50°C
Power Good Signal: 100 - 150 ms
Hold Up Time: ≥ 16ms
MTBF: >100,000 Hours
Protections: OPP, OVP, OCP, UVP, SCP, OTP, Surge, and Inrush Protection
Regulatory: TUV, cTUVus, CE, BSMI, FCC, CCC, EAC, UKCA
ATX 24 Pin Connectors: 1
EPS 4+4 Pin Connectors: 1
EPS 8 Pin Connector: 1
SATA Connectors: 12
Peripheral 4 Pin Connectors: 4
PCI-e 6+2 Pin Connectors: 6
USB Protocol 10P: 1
Series: XG Series
80 Plus: Platinum
Modular: Full Modular
Wattage: Above 750W

Opinion about Cooler Master XG850 PLUS PLATINUM

If we put aside the technical characteristics of the power supply itself we are left with visual and real working experience. Now real working experience will not be covered here since yea it is working great but it needs some time and a long period of testing in order to be able to say that it is indeed reliable and great but considering I have never had any issues personally with power supplies from Cooler Master I will assume that this one is also very reliable and hi-quality.

That leaves us basically with looks and feels of supply itself and I must say that I like it, and I mean I like it a lot. It feels hi-quality and it looks hi-quality. The LCD display is very good looking and it is very crisp and readable. With power supply some proprietary software so you can choose what you want on display on the screen and also you can control RGB and display colors with it.

I have not opened the power supply to see how it looks inside but from what I could see I think this would be my new power supply if I were building a new PC now. I recommend it and if you decide to get it I hope it will serve you long long time.

Thank you for reading and I hope to see you next time.

Read More
Guide to Resolving the Msvcr71.dll Error Code

Msvcr71.dll Error - What is it?

Msvcr71.dll is a dynamic library link that belongs to the Microsoft Visual C Runtime library. This file is a core Windows component used by numerous Windows applications like Microsoft Office version 2002 and 2003, Windows XP Media Center, and Windows XP Tablet PC Edition. The Msvcr71.dll error commonly occurs when two applications share the same DLL file. When an application is deleted sometimes the Msvcr71.dll file is also deleted which is associated with two applications on your PC. So, when you try to run the other application you come across the Msvcr71.dll error on your system. The error also occurs when you try to install new programs or update the old program versions. This also misconfigures the DLL files and results in the Msvcr71.dll error. Msvcr71.dll error messages are often displayed as the following:
  • “This application has failed to start because Msvcr71.dll was not found.”
  • “Mscvr71.dll is a bad windows image. Please check against your installation diskette.”
  • “Cannot find [PATH]msvcr71.dll"
  • "The file msvcr71.dll is missing."

Solution

Restoro box imageError Causes

Deletion of the Msvcr71.dll file is one cause for the Msvcr71.dll file error. However, this error can also be generated due to other causes such as:
  • Corrupt, missing, or misconfigured msvcr71.dll file
  • Damaged and missing .dll files
  • Corrupt runtime code library
  • Registry issues
  • Malware attack and viral infection
  • Msvcr71.dll error codes usually occur on Windows versions XP and Vista.

Further Information and Manual Repair

Here are different ways to resolve the Msvcr71.dll error code on your system:

1. Reinstall the program/application that is causing the Error to Pop up on the Screen

When this error code occurs due to misconfigured or missing the Msvcr71.dll file, try reinstalling the program/application that is causing the error to pop up on your screen. When doing this, make sure there is no problem with the setup files from the disk you are performing the installation on your PC.

2. Check the Recycle Bin and Restore the Deleted File

If the Msvcr.dll file was deleted accidentally when you uninstalled a program on your PC, then the deleted file is most likely to be in the recycle bin. Check it and if you find it, restore it. Once the file is restored try running the application again.

3. Scan for Malware and Viruses

Install an antivirus and scan for malware and viruses. This software can also corrupt DLL files and runtime code libraries. However, this is not the best solution especially if you already have too many programs installed on your PC. New program installations cause more complications and besides antivirus are infamous for slowing down PC speed.

4. Repair the Corrupt Registry

If the three methods discussed above don’t help you resolve the Msvcr71.dll error code on your system, then this means the cause of the error is more critical than you think. The error is triggered by a corrupt and damaged registry. If this issue is not addressed timely, it can result in system failure and a fatal crash. To resolve the error code Msvcr71.dll, you need to repair the corrupt registry. And the best way to go about it is to download Restoro Restoro is a user-friendly, highly functional, and multi-functional repair tool integrated with high speed and powerful utilities such as a registry cleaner, system stability scanner, Active X and class error module, and an antivirus. It also functions as a system optimizer. It is the answer to your entire PC-related errors and issues. The automated and intuitive algorithm deployed inside this tool enables it to detect all registry errors and issues generating Msvcr71.dll error. DLL files often get damaged due to data overload, disk fragmentation, and malicious files saved in the registry. The registry cleaner removes all the unnecessary and obsolete files from the registry, clears up disk space, and repairs defragmented, damaged, and misconfigured disks. DLL files including Msvcr71.dll and also fixes the registry. It’s an in-built antivirus scan and removes viruses and the system optimizer feature ensures that your PC runs at its optimum speed. It is safe, bug-free, efficient, and easy to use.  It runs smoothly on all Windows versions. Click here to download Restoro and resolve the Msvcr71.dll error on your PC.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status