Malware Guide: How to remove OpenCandy

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question.

In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user.

Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0.

While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program.

Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software.

Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up.

Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business.

Programs installed during the installation of OpenCandy include:

  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.

All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook.

To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.

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If you are trying to log into your user account on your Windows 10 computer but encountered an error message instead that says, “Your account has been disabled, Please see your system administrator”, read on as this post will guide you on how you can fix this problem. In this kind of scenario, you won’t be able to access your data unless you have access to the administrator account. This problem could be caused by several problems. It is possible that malware has infected your computer and has changed some settings in your computer, especially if your system has been under a malware attack not too long ago. The malware could’ve changed the “Account is disabled” option. The only thing you can do to resolve this kind of problem is to log into your computer using another administrator account and then change the setting. However, if you don’t have a second administrator account, you can just enable the built-in hidden administrator account on your computer. You shouldn’t have any problem enabling the hidden administrator account as it is quite easy when you can log into your account. And in this post, you will be guided on how you can enable the hidden administrator account using the Registry Editor to fix the “Your account has been disabled, Please see your system administrator” error.

To get started, follow the instructions given below.

  1. First, you need to start your computer and ensure that you are on the error screen. From there, you will see the Power options located on the right-hand side.
  2. Click on the Power options and tap and hold the Shift key and then select Restart.
  3. After that, the Advanced Boot Options will appear and from there select Troubleshoot > Command Prompt.
  4. Next, you have to select your user account and enter the user account’s password to open Command Prompt.
  5. After opening Command Prompt, open your screen and type “Regedit” and then tap Enter on your keyboard.
  6. Now select the HKEY_LOCAL_MACHINE in the Registry Editor and go to File > Load Hive.
  7. Afterward, you have to open the Windows installation drive and go to the location – WindowsSystem32Config
  8. From there, you should find a file named “SAM” – select this file and click the Open button.
  9. Next, you have to enter a key name. You can just input whatever you prefer.
  10. Once done, navigate to this path: HKEY_LOCAL_MACHINEkey_nameSAMDomainsAccountUsers
  11. From this path, you will see a key named “000001F4” – select this key and double click on the “F” entry that you can find on the right-hand side of the screen.
  12. After that, look for the value data line labeled “0038” which should show 11 in the first column. You have to replace it with 10.
  13. Once done, click on the OK button and close the Registry Editor and the Command Prompt to restart your computer.
  14. Now once your computer has restarted, sign in to the Administrator account and open the Computer Management window. You can just search for it using the search bar in the Taskbar.
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How to add Windows Store games to Steam
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  3. Access: C:\Windows\
  4. Then, scroll down, open explorer.exe, and click Add Selected Programs.
  5. Hold Windows + R keyboard shortcut, type shell:AppsFolder, then press Enter.
  6. Select the game you want to add, right-click on it, and choose Create Shortcut.
  7. Right-click on the desktop shortcut, go to Properties, type in Target Type or Target, delete the shortcut.
  8. Go to Steam, access Library, select Games, right-click on the game explorer, choose Properties, choose the name of the game you want to add.
  9. Choose Select Launch Options, write: shell:AppsFolder\<Target Type or Target Here>
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If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Fix Windows Update Error 0x8000FFFF
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Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
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Option 2 – Check the Cryptographic Service

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
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  • After that, check if the service is started by checking the Service status. If it is started, click on the Stop button to stop the service and if it is already stopped, leave it as it is, at least for now.
  • Next, make sure that the Startup type menu in the Service’s properties is set to Automatic before you go on.
  • Now confirm any dialog boxes that may appear as you set the Startup type and then click on the Start button located in the middle before you exit Properties.

Option 3 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
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  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
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net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 4 – Check the Root Permissions

You might also want to check the permissions on the root of C: and make sure that “BUILTINUsers have read access because if it doesn’t, then no wonder why you’re getting the error code 0x8000FFFF.

Option 5 – Try to use the Media Creation tool

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Option 6 – Try installing the updates in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
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  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
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  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
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Option 7 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x8000FFFF. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
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list disk or list volume
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create partition primary
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Option 1 – Manage the Local Users via Windows PowerShell

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Option 2 – Manage the Local User Groups using Windows PowerShell

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  1. Clean your PC Dirt and dust are your enemy no1, dirty graphic card can not be properly called and can cause overheating which can result in this particular error, make sure that your PC is clean and tidy in order to eliminate dust and dirt as a cause for malfunction.
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Option 1: Check the App permission to use the voice activation feature.

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Option 2: Voice activation is not working under the lock screen.

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Option 3: Check the individual permissions of apps.

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Option 4: Run the Microphone troubleshooter.

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100sOfRecepies is a Browser Extension developed by MindSpark Inc. that provides users with hundreds of recopies for breakfast, lunch, dinner, and dessert. This extension may appear very handy at the start, however, it may monitor your browser activity, and send it back to the developer to better serve ads. This extension injects itself into the System Registry allowing it to run each time your computer is restarted.

While browsing the internet with this extension installed you may see additional ads, sponsored links, and pop-up ads displayed in your browser. Many anti-virus scanners have detected this extension as a Browser Hijacker and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is actually a form of an unwanted program, often a web browser add-on or extension, which causes modifications in browser settings. They are made to disrupt web browser programs for various reasons. Usually, it’ll force users to predetermined sites which are aiming to increase their advertisement income. Nevertheless, it’s not that harmless. Your internet safety is compromised and it is also very annoying. In a much worst case, your browser could be hi-jacked to download malware that may do a great deal of damage to your laptop or computer.

Major symptoms that your web browser has been highjacked

The typical symptoms that indicate having this malware on your computer are: 1. the browser’s home page is changed 2. bookmark and the new tab are also modified 3. the default search engine is changed and the browser security settings have been lowered without your knowledge 4. find new toolbars which you did not add 5. unstoppable flurries of pop-up ads show up on your personal computer screen 6. your web browser gets slow, buggy crashes often 7. Inability to navigate to certain websites, particularly anti-malware and also other security software webpages.

How does a browser hijacker infect a computer?

There are several ways your computer can become infected with a browser hijacker. They generally arrive by way of spam e-mail, via file sharing websites, or by a drive-by-download. They could also come from add-on software, also known as browser helper objects (BHO), web browser plug-ins, or toolbars. Some browser hijackers spread in user’s computer systems using a deceptive software distribution technique known as “bundling” (generally through freeware and shareware). An example of some well-known browser hijacker includes Babylon, Anyprotect, Conduit, DefaultTab, SweetPage, RocketTab, and Delta Search, but the names are continually changing. Browser hijackers could record user keystrokes to gather potentially valuable information that leads to privacy issues, cause instability on computers, drastically disrupt the user experience, and eventually slow down the PC to a point where it will become unusable.

Browser Hijacker Malware – Removal

Some browser hijacking could be quite easily stopped by discovering and eliminating the corresponding malware program from your control panel. But, most hijackers are hard to get rid of manually. No matter how much you try to remove it, it can come back over and over. Moreover, browser hijackers could modify the Computer registry so that it could be very tough to restore all of the values manually, particularly when you are not a very tech-savvy person.

Can't Install Safebytes Anti-malware due to the presence of Malware? Try This!

All malware is bad, but certain kinds of malicious software do a lot more damage to your PC than others. Some malware sits in between your computer and the internet connection and blocks some or all sites which you want to check out. It would also block you from adding anything to your machine, especially anti-virus programs. So what to do when malicious software keeps you from downloading or installing Anti-Malware? Do as instructed below to eliminate malware through alternate ways.

Eliminate malware in Safe Mode

In the event the malware is set to load at Windows start-up, then booting in safe mode should avoid it. Just the minimum required applications and services are loaded when you boot your computer in Safe Mode. Listed below are the steps you need to follow to start your computer into the Safe Mode of your Windows XP, Vista, or 7 computers (go to Microsoft website for instructions on Windows 8 and 10 computers). 1) At power-on/startup, press the F8 key in 1-second intervals. This will invoke the “Advanced Boot Options” menu. 2) Choose Safe Mode with Networking with arrow keys and hit Enter. 3) When this mode loads, you should have an internet connection. Now, use your internet browser to download and install Safebytes. 4) As soon as the software program is installed, allow the scan run to remove viruses and other threats automatically.

Switch over to an alternate web browser

Malicious program code could exploit vulnerabilities on a particular web browser and block access to all anti-virus software sites. The best way to overcome this problem is to choose a browser that is known for its security measures. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Install and run anti-malware from the Thumb drive

To effectively get rid of the malware, you might want to approach the issue of running an anti-virus program on the affected PC from a different perspective. Do these simple measures to clear up your infected computer by using a portable antivirus. 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Insert the pen drive on the same PC. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format. 4) When asked, select the location of the USB drive as the place where you want to put the software files. Follow the instructions on the screen to finish off the installation process. 5) Now, transfer the USB drive to the infected computer system. 6) Double-click the EXE file to open the Safebytes program right from the thumb drive. 7) Simply click “Scan Now” to run a scan on the affected computer for viruses.

Protect Your Computer and Privacy With SafeBytes Anti-Malware

To help protect your computer or laptop from a variety of internet-based threats, it’s important to install an anti-malware application on your personal computer. However, with countless numbers of antimalware companies in the marketplace, nowadays it’s tough to decide which one you should buy for your laptop. Some of them are excellent, some are ok types, while some will affect your PC themselves! You need to be careful not to pick the wrong product, particularly if you purchase a premium application. Amongst few good applications, SafeBytes Anti-Malware is the strongly recommended software for security-conscious people. Safebytes is one of the well-established computer solutions firms, which provide this complete anti-malware software program. Through its cutting-edge technology, this software protects your personal computer against infections caused by different types of malware and similar internet threats, including adware, spyware, trojans horses, worms, computer viruses, keyloggers, potentially unwanted programs (PUPs), and ransomware. SafeBytes carries a plethora of wonderful features which can help you protect your computer from malware attack and damage. Here are some of the good ones: Robust Anti-malware Protection: By using a critically acclaimed anti-malware engine, SafeBytes provides multi-layered protection which is made to catch and remove threats that are concealed deep in your PC. Active Protection: SafeBytes offers complete and real-time security for your PC. It’ll check your PC for suspicious activity at all times and shields your PC from unauthorized access. Website Filtering: Through its unique safety rating, SafeBytes informs you whether a website is safe or not to visit it. This will assure that you’re always certain of your safety when browsing the online world. Lightweight Utility: SafeBytes is really a lightweight application. It consumes an extremely small amount of processing power as it runs in the background therefore you will not observe any computer performance issues. 24/7 Premium Support: Skilled technicians are at your disposal 24/7! They will immediately fix any technical issues you may be experiencing with your security software.

Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of 100sOfRecepies manually rather than using an automated software tool, you may follow these simple steps: Navigate to the Windows Control Panel, click on the “Add or Remove Programs” and there, select the offending program to uninstall. In cases of suspicious versions of web browser extensions, you can easily remove them through your browser’s extension manager. You may also want to reset your web browser settings, as well as delete browsing history, temporary files, and internet cookies. To ensure the complete removal, find the following Windows registry entries on your system and delete them or reset the values appropriately. Please keep in mind that only advanced users should try to manually edit the registry because incorrect file removal leads to a major problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing deletion. It is recommended that you carry out the removal procedure in Safe Mode.
Files: %Documents and Settings%\All Users\Application Data0sOfRecipes Toolbar virus %program files %\internet explorer\ 100sOfRecipes Toolbar\[random].mof %program files (x86)%0sOfRecipes Toolbar \ %programData%\suspicious folders\ %windows%\system32\driver0sOfRecipes Toolbar %app data%\ 100sOfRecipes Toolbar virus\ Registry: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MATS\WindowsInstaller\EAF386F0-7205-40F2-8DA6-1BABEEFCBE8914.07.30.07.52.18]ProductName=100sOfRecipes Toolbar [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Muvic_RASAPI32] [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Muvic_RASMANCS] [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\EAF386F0-7205-40F2-8DA6-1BABEEFCBE89] DisplayName=100sOfRecipes Toolbar [HKEY_USERS\S-1-5-21-3825580999-3780825030-779906692-1001\Software\Microsoft\Windows\CurrentVersion\Uninstall\50f25211-852e-4d10-b6f5-50b1338a9271] DisplayName=100sOfRecipes Toolbar
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Recently, a number of users reported an error while trying to update their computers. This particular Windows Update error has an error code of 0x80073701. If you are one of the users who encounter this error, then read on as this post will guide you on how exactly you can fix it. Here’s the exact context of the error:
“Updates failed. There were problems installing some updates, but we’ll try again later. 2019-07 Cumulative Update for Windows 10 Version 1903 for x86-based Systems (KB4507453) – Error 0x80073701”
The Windows Update Error 0x80073701 also comes with a code “ERROR_SXS_ASSEMBLY_MISSING” which indicates that some system files are missing on your computer that caused the update installation failure error. Although this Windows Update error does not cause any severe issues, it is still being reported in the section of Windows Update where it is marked as “Update failed”. There are several potential solutions you can check out to resolve this error. You can try to run the DISM tool or the SFC or System File Checker scan. You could also try to run the Windows Update troubleshooter. For more information, make sure to follow the options given below.

Option 1 – Restart your computer and try installing the Updates again

Restarting your computer can also help in fixing the Windows Update failed to install error 0x80073701. There are cases where the issue resolves on its own as it could just be some simple network or PC error.

Option 2 – Try to run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt as admin.
  • Then type in this command: exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
After you run this tool, a log file is created at C:WindowsLogsCBSCBS.log. On the other hand, if the Windows Update client is already broken, you will be prompted to use a running Windows installation as the repair source or use a Windows side-by-side folder from a network share, as the source of the files. Although the chances of this happening is less, if it turns out to be the case, you need to run an advanced command in the DISM tool to repair a broken Windows Update. Just repeat the process above but use the following command instead:
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 3 – Try to run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the error 0x80073701. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
  • The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 4 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80073701. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
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Gigabit internet showing as 100MB in Windows
In today's world setting up a LAN network or internet connection is no longer a daunting task that will require having a bachelor's degree in computer science nor a specialized technician. But even in the present-day environment issues and problems can occur. One of these problems is detecting or running a network at a slower 100MB speed instead of 1GB. Troubleshooting of this nature is somewhat more complex than your typical troubleshooting issue because several things including hardware could be involved in this particular problem but do not worry, we are here to back you up and guide you Setting up a home or small office network no longer requires a specialist technician to constantly monitor and optimize the LAN routers and connected PCs. As Windows networking has improved and new features have become available on the hardware, configuring a 1GB network should be as simple as connecting the LAN to a router that came with this capability. If however the network’s rated speed only gives 100MB, troubleshooting the issue is more complex. To find the problem, you’ll need to check the hardware devices, cable connections, and the software you are using to connect and manage the network.

Hardware checks

If you are using the switch in your LAN configuration check its hardware details as well to see if it can handle 1GB speeds.
The next step is network cables, some cables are not designed and their copper can not transfer 1GB of flow, check to see if your cable is classified for the desired speed. To visually check cables do the following
  1. Check both connection jacks to see if it has any loose or frayed wires. If any of the wires are loose, it can be the cause of the performance issue. You should replace the cable if you discover damage to the connectors.
  2. Inspect the entire length of the cable and check if the harness shows any clear signs of damage. A bent or damaged cable can reduce the amount of information it’s capable of transferring between the PC and LAN router. If you find any damage to the cable, replace it to restore your network speed.
  3. Is the cable capable of transferring 1GB speeds? Different network cables support different network speeds. A Cat-5 cable will only provide 100MB transfers, while a Cat-5e or Cat-6 can support up to 10GB transfers. Check the cable’s labels to make sure you are using a Cat-5e or higher-rated data cable.

Now when the hardware issue is out of the way we can focus a little more on the software part.

Let's try the first easy solution, run Windows built-in troubleshooter

  1. Click the Windows button and type Control Panel. Then select the top result.
  2. If your Control Panel shows the Category View, change it to display Small Icons instead.
  3. From the list of available applications, select Network and Sharing Center.
  4. In your Network and Sharing Center, you can see the active network, set up a new network connection, troubleshoot problems, or change your adapter settings. Before making changes to your device properties, you can let Windows run a troubleshooter on your adapters to see if it can automatically fix your connection issues.
  5. Click on Troubleshoot Problems from the Change Your Network Settings section.
  6. In the Troubleshooter Application, scroll down and find the Network Adapter option.
  7. Click on Run Troubleshooter to let Windows check your network adapter’s configuration for any issues.
  8. Select the Ethernet Adapter you’re currently using from the list and click Next to proceed.
  9. Wait for the process to complete and check the results. If Windows detects any issues, it will recommend a fix. However, if the configuration of your network adapters does not have any problems, you’ll see a message that Windows couldn’t detect any problems.
  10. If there are any issues with the cable, the troubleshooter will detect the connection issue and request you replace the cable and connect it to your PC.
  11. It can occur that even after inspecting the cable and you didn’t find any visible damage on the housing or connectors, it could still be faulty. Replace the cable with a new one and rerun the troubleshooter to see if the cable is working as required.

If the troubleshooter finished and you received a Windows Couldn’t Detect Any Issues result, you’ll need to verify your adapter’s speed settings.

  1. In your Network and Sharing Center, select the Change Adapter Settings option from the left menu.
  2. On the list of adapters, choose the one you’re using and click the Right Mouse Button to open the context menu.
  3. Select Properties from the Context Menu to access your adapter’s settings.
  4. On the Ethernet Properties window, you can enable or disable different features and install additional protocols. To change the device settings, click on Configure to continue.
  5. This will open the Device Controller Properties window where you can check the status, make changes to the settings, find out information about the driver, or check historical events on the device. Select the Advanced tab to access the device settings.
  6. On the Advanced tab, locate the Speed and Duplex setting.
  7. The Auto-Negotiation option may cause network performance issues on certain Ethernet adapters and routers. The setting allows your adapter to change the speed settings according to the LAN configuration you connect to your PC. If you connect to different LAN networks regularly with different speeds, it can occur that the setting doesn’t update from 100MB to 1GB while switching.
  8. Change the Value to match the network speed of the LAN you’re connecting to your PC and use the manual speed setting.
  9. Click OK to apply the setting and test your network performance. If your adapter doesn’t have the 1GB setting available but you know the rating should go up to that speed, it could indicate that you aren’t using the right driver for the device.

If you don’t have the setting available or the device still only provides 100MB speeds after changing the Speed setting to a manual value, you may have to update the driver for the device.

  1. On the Ethernet Properties Window, once again click on Configure to access the Device Properties Window. Then select the Driver Tab to access your driver details.
  2. Select Update Driver from the available options.
  3. On the Update Driver window, select the option to let Windows Search Automatically for Updated Driver Software.
  4. Windows will connect to the internet and search for the latest drivers online. If a newer driver exists, Windows will download and install the driver for you. If you’re using the latest driver, Windows will inform you that no updated drivers are available.
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