How to remove ConvertDocsOnline from Your PC

If you are trying to install Microsoft Office on your Windows 10 computer but encounter an error code 30068 instead, read on as this post will guide you in fixing this problem. One of the causes of this error is an issue with the Office Click-to-Run service. It can also occur due to issues with the installation. And aside from the error code 30068, the error codes could also appear like this: 30068-29 (2), 30068-4 (3), 30068-4 (1715), 30068-39 (3), and many more. In most cases, the installation of Microsoft Office happens directly from the Microsoft servers which work via Click-to-Run service. This service is an alternative to MSI or offline installation. It is a Microsoft streaming and virtualization technology that helps in reducing the time that’s required to install Microsoft Office. Although it saves a lot of time, it also requires a good and stable internet connection for it to properly work. So if you encounter error code 30068 or any of the aforementioned error codes above when using this service, here are some potential fixes that could help.

Option 1 – Try to restart your computer and reinstall Office

The first thing you can do is restart your computer and then try installing Office again. It is possible that there’s some glitch and a restart might fix it. Once you’ve restarted your computer, install Office again. And if the online installation didn’t work, you can also try to download an offline Office setup.

Option 2 – Try checking if the Click-to-Run service is disabled

The next thing you can do is to verify if the Click-to-Run service is enabled or disabled. You can check its status in Services. How? Refer to these steps:

• Tap the Win + R keys to open the Run dialog box and then type “services.msc” in the field and tap Enter or click OK to open Services.
• Next, look for the Microsoft Click-to-Run service from the list of services and once you found it, double click on it.
• After that, go to the General tab and in the Startup type section, click on the drop-down menu and select Automatic.
• Then click on the Apply and OK buttons to save the changes made.
• Once you’re done, try to install Office again and see if the error is now fixed.

Option 3 – Try to uninstall and reinstall Office If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer. This same option can be also applied if you encountered error code 30068-4 (3) when installing Office. On the other hand, if the Uninstaller tool throws an error that says, “Office installation is missing”, you have to check if there is an ongoing installation of Office.

Error Code 0xC004C4AE - What is it?

Activation errors in Windows 10 can interfere with your ability to fully use the system. When Error Code 0xC004C4AE appears on your computer, you may see a message that shows that the validation process has been stalled due to binaries that appear to have been tampered with.  

While the text of this message may sound intimidating to people who are not familiar with the inner workings of the Windows 10 system, the basic meaning of the error message is that something has been introduced to the system that is not natively supported in Windows 10. During the Activation process, Windows checks to ensure that all of the Windows elements that are currently on the computer are valid and authentic to the Windows system. Usually, this particular error code refers to a language package that has been downloaded into the system using an outside application, which the Windows 10 operating system does not support. 

Common symptoms include: 

• An error message when the activation is attempted 
• Inability to complete the Windows 10 Activation process 
• Inability to fully use apps in Windows 10 until the issue is resolved 

This particular error can easily be resolved with a few simple steps. However, if you are not confident in your ability to use the methods below or they do not fully remove the issue on your computer, you may want to seek the assistance of a qualified repair technician who is well versed in the Windows 10 Activation process.

Solution

Error Causes

The most basic cause of Error Code 0xC004C4AE is that an unsupported language package has been enabled in the computer. This most often occurs when third-party applications have been used to introduce additional display languages to your system. While third-party applications that provide language packs are acceptable in some versions of the Windows operating system, the Windows 10 Activation process will not be able to complete if the system detects that one of these unofficial language packs exists on your machine.

Further Information and Manual Repair

There are several methods that may be helpful in resolving the basic issue in the display languages that causes Error Code 0xC004C4AE to appear: 

Method 1: Restore Your System to an Earlier Point to Revert Changes 

Use a backup copy to restore your computer to an earlier date, in effect undoing the changes that caused the error. When your system has been restored, you will be able to go through any language packs that are not native to the Windows operating system and remove them before re-attempting the installation and activation of the Windows 10 system. 

This method is most useful if you keep a regular backup of your system and files. If you do not regularly back up the information on your computer, attempt one of the other methods instead. If you are unsure of how to use a backup to revert your changes or are not comfortable completing this step on your own, contact a certified Windows technician to assist you in the process. 

Method 2:  Revert to an Earlier System to Remove the Language Pack 

If you are unable to restore your system using a backup, the other option to resolve Error Code 0xC004C4AE is to halt your installation of Windows 10 and go back to Windows 7 or Windows 8.1, from which you will be able to remove the language pack in question. Once the offending language pack has been completely removed from your computer, the Windows 10 Activation process should be able to proceed normally. 

Several versions of windows don’t support language packages, so the best way to prevent this error from occurring is to avoid using any kind of third-party tool to install additional languages onto your Windows system. Activities Language You may be able to use third-party tools to instead complete alternative language actions without installing these languages as language packs. 

If the above solutions do not help you to resolve Error Code 0xC004C4AE on your machine, get in touch with a qualified Windows repair technician, who may be able to perform the operations needed to remove the problematic language pack from your computer and allow the Windows 10 Activation process to continue to completion. 

The Internet has come a long way from its infant stages and has become so large and huge that it has gained the status of basic human rights. There are very useful information and a lot of great content on it and among them, there are social media websites and other types of websites where you have, most likely placed some personal pictures or other information. One day you might want to cancel some of the services or you would like to take a break from it all. In this guide we will show you how to do exactly that, to delete and remove your data from the internet.

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How to Delete Your Google Account

Google is arguably one of the most visited places on the Web. It stores a huge amount of data for delivering personalized content. It saves personal information, web searches, watched videos, location data, etc. You can view a summary of the data saved by different Google services by visiting your Google Dashboard. To delete personal data from Google, go to myactivity.google.com. Select the Delete activity by from the left menu to start deleting activities. Select All time to delete all of your activities from different Google services. You can also delete files saved to Google services, such as Google Photos, Google Drive, and Keep. Just visit the site, select the files, and delete them. Note that Google retains some information even after you delete all data. They do this to meet business needs and legal requirements. These will be deleted when you delete your Google account altogether.

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How to Delete Your Facebook Account

Facebook stores a huge amount of data for each user. Some of the personal information stored in Facebook’s databases includes name and email, check-ins, location, images, videos, events, etc. You can view and download all of your personal data using Facebook’s information download tool. However, you will need to delete your account altogether for removing your personal data from Facebook. Follow the below steps to delete your Facebook account.

1. Log in to your Facebook account and go to Settings & privacy > Setttings.
2. Select Your Facebook Information.
3. Select Deactivation and Deletion.
4. Select Delete Account.
5. Select Continue to Account Deletion.
6. Select Delete Account.
7. Enter your password and click Continue.

It can take up to 90 days for Facebook to delete your personal data from the Internet. You will not be able to access any of the data once the deletion starts. However, you can cancel this within the first 30 days.

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How to Delete Your Twitter Account

Twitter has also followed in the footsteps of Facebook when it comes to harvesting your personal data. It utilizes this information for delivering personalized ads and tweets. You can download an archive of all of your personal data from Twitter. It makes it easy to monitor what information is available to the platform. Click the More button from the left menu and head over to Settings and privacy. Follow the below steps to download your personal information.

1. Select Download an archive of your data from the Your Account section.
2. Select Request archive from under the Twitter data section. Enter your password when prompted.
3. It will take some time for Twitter to make the data available to you. You’ll receive an email once the data is ready to be downloaded.

It would be best if you also restrict data sharing and off-site activities. Head over to Privacy and safety and inspect the options under the Data sharing and off-Twitter activity section. Look in the Interests and Your advertiser list sections from the Ads preferences tab. You can disable Twitter from tracking you in the Off-Twitter activity tab. Uncheck the options from the Data sharing with business partners and Location information tabs. Finally, you need to deactivate your account for deleting all personal information from Twitter. You’ll have 30 days to reactivate the account. After that, Twitter will begin erasing your information from its systems. Note that they can still retain some information subjected to platform regulations.

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How to Delete Your Instagram Account

Instagram has risen to prominence in the last couple of years. The company collects a huge amount of personal information from its users, including media, name, email, and much more. You’ll need to deactivate your account altogether if you want to delete everything Instagram knows about you. Head over to the Delete your account page and select the reason you want to delete it. Enter your Instagram password to verify your identity, then click on the Delete button. Instagram will hide your account details for the next 30 days and delete all personal data after the given period.

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How to Delete Your TikTok Account

TikTok is another emerging platform that has become quite popular among millennials. Users share a lot of personal information through personalized music videos. You need to delete your TikTok account permanently to remove all personal data from TikTok. To do this, head over to Me, then tap on the … icon in the top-right corner of the window. Select Delete account from under the Manage Account section. Follow the instructions provided there to continue deactivating your account. Like Instagram, TikTok also offers a 30-day time period to allow users to change their minds. It will delete your personal data from the Internet after this period.

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How to Delete Your Snapchat Account

1. Go to Snapchat’s Accounts Portal and log in with your name and password.
2. Select the Delete My Account option.
3. You’ll be taken to the Delete Account page directly.
4. Retype your password once more.
5. Click on the yellow Continue button.

Do keep in mind that Snapchat will hold on to your data for another 30 days, just in case you change your mind and decide to return. If you do decide to come back, all you need to do is visit the Accounts Portal again and log in to your account. This will reactivate your account. While your account is in this deactivated phase, your friends will not be able to contact you or interact with you in any manner on Snapchat. After the 30-day period has elapsed, your account will be permanently deleted.

Error 0x00000643 - What is it?

This is a Windows Vista printer error. It occurs when you try to use the plug-and-play service to install a WSD printer on your PC. WSD is the abbreviation for Web Services for Devices. It is a Microsoft API to simply programming connections to web service enabled devices such as printers, file shares and scanners.  The error 0x00000643 code is displayed in the following format:

“Operation could not be completed (error 0x00000643)”

Solution

Error Causes

The error 0x00000643 may occur due to multiple reasons, including:

• No suitable driver installed for your printer
• A firewall or other security program is too restrictive
• Registry file has invalid entries
• Virus and Trojan
• Outdated system drivers

Further Information and Manual Repair

To resolve this error code on your PC, you don’t have to hire a professional technician and spend hundreds of dollars to perform system repair. You can resolve it all by yourself, even if you are not a computer programmer or lack technical expertise. Here are some of the easiest and proven methods to fix the error 0x00000643 on your PC:

1. Update Outdated Drivers

This can be done by accessing the ‘Device Manager’. All you have to do is, go to the start menu and type Device Manager in the start search box. Then click on the Device Manager in the list. On the action menu, click the scan for hardware changes or update the driver.

2. Delete the WSD Port to Resolve Error

Go to the start menu and type printers in the search box. Click printers in the given program list and then click the option add a new printer. After that, select the existing WSD port and any printer driver. Now delete the printer. The WSD will be deleted automatically. Once this is done, connect the printer to your computer. You will see the plug-and-play service will begin to install the printer again. This process is most likely to resolve the issue and reinstall your printer.

3. Disable Firewall

Sometimes the error may occur if the security programs are too restrictive such as the Firewall. To fix the problem simply disable Firewall.

4. Viral Infection

If the underlying cause of the error is a viral infection, then download a powerful antivirus and run it on your PC. Scan for viruses and delete them.

5. Registry Invalid Entries

If you don’t clean the registry regularly, this overloads with unnecessary, redundant and obsolete files like cookies, internet history, junk files, bad registry keys and invalid entries. This damages the registry and generates such error codes. Although you can resolve and repair the registry manually, but that method is slight tricky and time consuming. It may require technical expertise. However, another quick and easy way to clean and restore the registry and resolve error 0x00000643 on your system is to download Restoro. This is a next-generation, advanced, and highly functional PC Repair Tool. It is deployed with an intuitive algorithm and multiple utilities such as a smart registry cleaner, a powerful antivirus, and a system optimizer. The registry cleaning utility detects all registry issues on your PC, removes invalid entries cluttering the registry, and repairs it right away thereby resolving error 0x00000643. The antivirus simultaneously detects malware on your PC and removes them while the system optimizer boosts the speed of your computer significantly. Restoro is bug-free, safe, and efficient. It has simple navigations and a user-friendly interface. This software is compatible with all Windows versions including Vista. To fix error 0x00000643 on your system in seconds, click here to download Restoro now!

If you are trying to start the Microsoft Outlook application on your Windows 10 computer but you suddenly receive a message box with an error message that says, “We are unable to connect right now, Please check your network and try again later”, read on as this post will guide you on how you can fix this error. This kind of error in Microsoft Outlook could be due to some issues with your internet connection or it could also be due to the VPN software if you’re using one. Whatever the cause is, there are several potential fixes you can check out to fix the error. You have to check your internet connection or try changing it. You could also try to disable your VPN software or restart your computer or Microsoft Outlook and try starting the app again. In addition, you can also try entering your password again or check some settings in the Windows Registry or open Microsoft Outlook in Safe Mode. Refer to the guidelines provided below to further troubleshoot the problem.

Option 1 – Try to check your internet connection

The first thing you can do to resolve the problem is to check your internet connection. You have to make sure that you are connected to the internet and that it has a stable connection.

Option 2 – Try to restart your computer or Microsoft Outlook and try again

The next thing you can do to fix the error is to restart your computer or Microsoft Outlook. This simple process can actually help you fix the problem as it could only be a glitch that can be fixed with a simple restart.

Option 3 – Try to enter your password again

You could also try entering your password again to resolve the error. Just click on the Cancel button to open a dialog box and then enter your password again and see if it helps. Note that you might have to do it for all your email IDs in Microsoft Outlook.

Option 4 – Try opening Microsoft Outlook in Safe Mode and disabling its add-ins

Putting Microsoft Outlook into Safe Mode can help you identify the problems in it. Safe Mode also helps you fix a certain issue caused by some corrupted add-in. To start your Microsoft Outlook in Safe Mode, refer to these steps:

• Tap Win + R on your keyboard to open the Run dialog box.
• Next, type in “Outlook /safe” and press Enter to run the command.
• After that, it will ask you to select a profile that you want to use. Just simply select a profile from the drop-down menu and click on the OK button.
• Now you have successfully opened Microsoft Outlook in Safe Mode. As a result, it will start with disabling the add-ins. Meaning to say, there is some corrupted add-in that’s causing the problem, and that you need to look for that add-in and either disable it or have it permanently removed.
• Once you’ve identified the corrupted add-in, you can disable or remove it by going to File > Options > Add-ins. From there, select the option “COM Add-ins” from the drop-down menu and then click the Go button.
• Finally, close Microsoft Outlook once you’ve covered the given steps above and then try to open it normally.

Option 5 – Try disabling the VPN

As pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “We are unable to connect right now, Please check your network and try again later” error so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.

Option 6 – Try to check the settings in the Registry

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesNlaSvcParametersInternet
• From there, look for the DWORD named “EnableActiveProbing” and make sure that its value is set to “1”. When the value is set to 1, it means that it is Enabled. This is the default setting and is used to identify the status of the network connectivity of your computer.

If you have a BlueTooth device on your computer, you know that each time you need to receive or transfer the file you need to find the icon in the system tray, right-click on it and choose the desired option. But there is a simpler solution, create a Bluetooth icon on the desktop so it is always easy to access. Open File Explorer by pressing ⊞ WINDOWS + E Go to C:\Windows\System32 Find fsquirt.exe Right-click on it and choose copy Go to the desktop and right-click, choose paste Rename the file to Bluetooth And, you are done!

PC Fix Speed is a Potentially Unwanted Program designed to improve the speed of your computer. This program usually comes bundled with other software, and when installs automatically scan your PC and displays exaggerated messages on the status of the PC’s performance, to get users to pay for the PRO version of the software. It also adds registry entities that allow it to run each time the computer is started, and the application itself will constantly keep reminding users that they have errors by putting the application windows on top.

From the Author: The Service is provided by PCRx through Crawler, LLC. Clean and repair your PC’s registry, optimize PC performance and free up disk and memory space. With everything you do on your PC, including adding on devices, a new entry is created in your Windows® registry, and seldom are any removed after they’re no longer needed. As a result, your PC gets bogged down with unnecessary entries, slowing your PC speed, the start-up, and your Internet browser. PC Fix Speed cleans up registry entries and puts your PC back on track for optimal performance. PC Fix Speed is an essential application that should be a part of every computer. PC Fix Speed especially helps computers that are unusually slow, freeze up often or show error messages, by cleaning the system registry and improving overall performance.

About Potentially Unwanted Applications

If you have ever downloaded software from the internet (shareware, freeware, etc,), it’s quite possible you’ve unconsciously installed unwanted programs on your computer system. A Potentially Unwanted Program, often known as PUP, in short, is software that contains adware, installs toolbars, or has other hidden goals. These kinds of programs are usually bundled up with free applications that you download from the internet or will also be bundled inside the custom installers on many download sites. It’s clear by its name – unwanted programs – but did not actually constitute “malware” in the traditional sense. An important difference between malware and PUP is distribution. Malware is normally dropped through vulnerability exploitation while PUP gets installed with the consent of the user, who intentionally or unwittingly approves the PUP installation on their computer. PUP developers can argue their programs aren’t malicious software however, it can nevertheless be unsafe software and put your PC at risk much the same way malware does.

Exactly how do PUPs look like?

Unwanted programs come in various forms. More often, they can be found in adware bundlers which are known to utilize aggressive and misleading advertising. Most bundlers install many adware programs from a number of vendors, each of which possesses its own EULA policy. Safebytes Anti-malware entirely eliminates this threat and safeguards your computer against unwanted programs or adware infection. Several PUPs also show up as toolbars or add-ons, mounted on your preferred web browser. These toolbars change your homepage and your search engine in the installed browser, track your web activities, control your search results with redirects and sponsored links, and eventually slow down your browser and diminish your web browsing experience. Potentially Unwanted Programs occasionally act very much like viruses or spyware. Some PUPs carry keyloggers, dialers, and other software to collect your personal details that can cause identity theft. Because of this unwanted program, your application may freeze, your security protections can get disabled which could leave your computer susceptible, your system may get ruined, and the list goes on and on.

Some tips on protecting yourself from PUPs

• Read meticulously before you install anything. Don’t click accept until you have read the fine print. There could be a clause about PUPs. • Use ONLY custom or manual install method – and don’t blindly click Next, Next, Next. • Use good anti-malware software. Try Safebytes Anti-malware which can spot PUPs and handle them as malware by flagging them for removal. • Be alert if you install freeware, open-source programs, or shareware. Disable or eliminate toolbars and browser extensions you don’t really need. • Only download applications from the original providers’ websites. Avoid download portals since they use their very own download manager to pack additional programs together with the initial download. Remember the fact that although PUPs could cause damage and hinder the proper function of the computer, they can’t get into your system without your consent, so be watchful not to provide them with it.

What To Do If You Cannot Install Any Antivirus?

Malware could cause a great deal of damage to your PC. Some malware sits in between your PC and your net connection and blocks some or all internet sites that you would like to check out. It could also prevent you from adding anything to your PC, especially the antivirus program. So what should you do when malware prevents you from downloading or installing Anti-Malware? Although this kind of issue will be tougher to get around, there are some steps you can take.

Start your computer in Safe Mode

If the malware is set to load at Windows start-up, then booting in Safe Mode should prevent it. Only the bare minimum required applications and services are loaded whenever you start your laptop or computer into Safe Mode. Listed below are the steps you should follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (check out the Microsoft website for instructions on Windows 8 and 10 PCs). 1) At power-on/startup, tap the F8 key in 1-second intervals. This will bring up the Advanced Boot Options menu. 2) Make use of the arrow keys to select Safe Mode with Networking and press ENTER. 3) When you are into this mode, you will have an internet connection again. Now, use your web browser to download and install an anti-malware program. 4) After the application is installed, allow the diagnostic scan run to eliminate trojans and other threats automatically.

Switch to an alternate web browser

Web-based viruses could be environment-specific, aiming for a particular internet browser or attacking specific versions of the web browser. The ideal way to avoid this problem is to select an internet browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you safe online.

Make a bootable USB anti-virus drive

Here’s yet another solution which is using a portable USB anti-malware software package that can check your computer for malware without needing installation. To run anti-virus from a USB drive, follow these simple steps: 1) Make use of another virus-free PC to download Safebytes Anti-Malware. 2) Plug in the pen drive to a USB port on the uninfected computer. 3) Double-click the executable file to run the installation wizard. 4) Choose a USB drive as the location when the wizard asks you where you want to install the application. Follow the instructions on the computer screen to finish off the installation process. 5) Now, insert the USB drive into the corrupted PC. 6) Double-click the EXE file to run the Safebytes tool right from the thumb drive. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

SafeBytes AntiMalware Overview

Want to download the best anti-malware software program for your system? There are various applications available that come in free and paid versions for Microsoft Windows systems. A few are good ones, some are decent, while some are merely bogus anti-malware programs that can damage your personal computer themselves! When searching for an anti-malware tool, select one which gives dependable, efficient, and complete protection against all known viruses and malware. On the list of highly recommended software is SafeBytes Anti-Malware. SafeBytes carries a superb track record of excellent service, and customers appear to be happy with it. SafeBytes can be described as a powerful, real-time antivirus application that is created to assist the typical computer end user in protecting their PC from malicious threats. This tool can easily detect, remove, and protect your computer from the most advanced malware intrusions including adware, spyware, trojan horses, ransomware, worms, PUPs, parasites, and other potentially harmful software programs.

There are plenty of amazing features you will get with this particular security product. Here are some of the features you will like in SafeBytes.

Active Protection: SafeBytes provides a totally hands-free active protection that is set to observe, block, and remove all computer threats at its first encounter. This utility will always keep track of your PC for suspicious activity and updates itself continuously to keep abreast of the constantly changing threat landscape. Anti-Malware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your computer system. Its critically acclaimed virus engine finds and disables hard-to-remove malware that hides deep inside your PC. Web protection: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your online safety when browsing the web. Low Memory/CPU Usage: SafeBytes is a lightweight and easy-of-use anti-virus and antimalware solution. As it uses very little computer resources, this application leaves the computer’s power exactly where it belongs: with you. 24/7 Premium Support: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience. SafeBytes has developed a wonderful anti-malware solution that can help you conquer the latest malware threats and virus attacks. You can rest assured that your computer system will be protected in real-time as soon as you put this software to use. So if you need sophisticated forms of protection features and threat detections, purchasing SafeBytes Anti-Malware will be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you do not want to use malware removal software and prefer to get rid of PC Fix Speed manually, you might do so by going to the Add/Remove Programs menu in the control panel and removing the offending software; in cases of web browser plug-ins, you could un-install it by going to the browser’s Add-on/Extension manager. You will definitely also want to reset your browser. Finally, examine your hard drive for all of the following and clean your computer registry manually to remove leftover application entries after uninstalls. However, this is a tough task and only computer professionals can perform it safely. Moreover, some malware keeps replicating which makes it tough to get rid of. It is advised that you carry out the removal procedure in Windows Safe Mode.

It is common knowledge that when you open a file that contains viruses, it will automatically infect the operating system. This is why most antivirus programs like Windows Defender won’t allow the opening of a file or execution of any associated program if they detected that the file or program could potentially harm the computer. In situations like this, you may get an error stating, “Operation did not complete successfully because the file contains a virus”. In addition, it is also possible that this error message can pop up even for known programs. To open the program or file that triggered the error, you will be given a couple of options in this post but make sure that the program or file is really safe to open and does not contain any virus. You can open the file or execute the program by disabling the Windows Defender or any antivirus program temporarily. You could also try to add an exclusion in your antivirus program or repair File Explorer or run the Disk Cleanup tool. For more details, refer to each one of the options provided below.

Option 1 – Try to temporarily disable the Windows Defender program

Although you could encounter this error with any antivirus program, it is more common in Windows Defender. Thus, you can try to disable it for a while when you open the file or execute the program. To do so, follow these steps:

• First, click on the Start button and go to Settings > Update and Security > Windows Security.
• Here, select the “Open Windows Security” option located in the right pane.
• After that, click on the “Virus and threat protection” option.
• Next, click on Manage settings under the Virus and threat protection settings.
• Then turn off the switch for both Real-time protection and Cloud-delivered protection.
• Now restart your computer and try to open the file or execute the program again and see if it works.
• Note: Do not forget to enable the Real-time protection and Cloud-delivered protection back in Windows Defender.

Option 2 – Try adding an exclusion in the Windows Defender program

• Open the Windows Defender Security Center from the system tray area.
• Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
• After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
• Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
• Next, navigate to the path where the file or program is located.
• When a User Account Control or UAC prompt, just click on Yes to proceed.
• Now try to run the program or file again and see if it worked. If it did, then make sure to turn on your antivirus. However, if it didn’t work, proceed to the next given options below.

Option 3 – Try to run a System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Now restart your computer and see if the problem is fixed or not.

Option 4 – Run the Disk Cleanup tool

You can also try using the Disk Cleanup tool. To use it, refer to these steps:

• Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
• After that, select the drive you want to clean.
• Now click OK to clean the disk and restart your computer.

Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:

• SYSTEM_SERVICE_EXCEPTION .
• BAD_POOL_HEADER
• STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
• STOP 0x0000001E:

KMODE_EXCEPTION_NOT_HANDLED

• STOP 0x00000050:

PAGE_FAULT_IN_NONPAGED_AREA

To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.

• Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
• After that, navigate to the 3D settings section.
• Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
• Now click on Apply located at the bottom-right corner of the window to save the changes made.
• Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.

• In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
• After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
• Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
• Restart your computer.

Prompted For A Product Key – What Is It?

Some Windows 7 or Windows 8/8.1 users are having a hard time upgrading to Windows 10 as they are being prompted for a product key. By default, the Windows 10 operating system does not require a product key and users should not be prompted for one, given you upgraded your computer from an activated Windows 7 or Windows 8/8.1 license or from the Windows 10 Preview build. However, there are some users encountering this problem and there are several reasons for this.

Solution

Error Causes

There are a few reasons why some users are being prompted for a product key when upgrading to Windows 10:

• Windows 7 or Windows 8/8.1 license is not activated.
• You’re upgrading to Windows 10 final release from a preview build.
• There are broken operating system files.
• Activation servers get overwhelmed due to the high volume of upgrades.
• The Windows 10 copy you downloaded does not correspond with the current Windows system you are upgrading from.

Further Information and Manual Repair

Before you can fix this problem, you need to know why you’re being prompted for a product key. Some things you should know about Windows 10 product key activation are the following:

• You cannot activate Windows 10 using your Windows 7 or Windows 8/8.1 product key. Windows 10 has a unique product key.
• Error codes such as 0x8007232b, 0XC004E003, 0x8007007B, or 0x8007000D might pop up during system upgrade especially when the activation servers get overwhelmed with the high volume of upgrades.
• You don’t really need to know your Windows 10 product key.

Now, if ever you’re prompted for a product key when you’re upgrading to Windows 10, you can apply the following methods:

Method One: Give It A Few Days

If you’ve been prompted for a product key upon upgrading to Windows 10, you should click on the “Do this later” option. Wait for a few days then Windows 10 will get activated automatically.

Method Two: Download A Copy of Windows 10 Corresponding Your Current System

One of the reasons Windows users are being prompted for a product key when upgrading to Windows 10 is that they have downloaded a wrong edition of Windows 10 and do not correspond with your current system.

• Users of Home Basic, Home Premium, Windows 7 Starter, Windows 8.0 Core, and Windows 8.1 Core should download Windows 10 Home ISO.
• Users of Windows 7 Ultimate, Windows 7 Professional, Windows 8.0 Pro, and Windows 8.1 Pro should download Windows 10 Pro ISO.

NOTE: Users of Windows 7 Enterprise, Windows 8.0 Enterprise, and Windows 8.1 Enterprise are not eligible for the free upgrade offer.

Method Three: Ensure Windows Is Activated

If your Windows 7 or Windows 8/8.1 is not genuine or activated, you will get prompted for a product key. You need to make sure first your current system is activated.

1. Click on Start then right-click Computer. For Windows 8 and up users, you can simply press on Windows key + X then select Choose Properties.
2. When the Properties window appears, check if the Windows you’re running is activated.

Method Three: Reset License Status

1. Press on Windows key + X.
2. Select Command Prompt (Admin).
3. Once the command prompt window appears, type vbs –rearm then press Enter.
4. Exit Command Prompt then restart your PC.
5. Input the product key by following the instructions given.

Method Four: Force Activation

1. Press on Windows key + X
2. Select Command Prompt (Admin).
3. Once the command prompt window appears, type vbs –ato then press Enter.
4. Exit Command Prompt then restart your PC.

Method Five: Run System File Checker

Another thing you can try doing is to run the system file checker utility to scan if there are any broken operating system files. In doing so, you’ll be able to detect problems that might be preventing the product activation of your Windows 10 upgrade.

Method Six: Contact Microsoft Activation Center

If in case you’ve exhausted all your resources and you are still being prompted for a product key when upgrading to Windows 10, you can try contacting the Microsoft Activation Center for further details. Check here for the appropriate telephone numbers to contact.

Method Seven: Download An Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.