Logo
en English

Fix INVALID_POINTER_READ_c0000005 atidxx64.dll

If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809.

Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:

Option 1 – Update your Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing AMD Radeon HD2000 and HD4000 drivers

Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.

  • Tap the Win + X + M keys to open the Device Manager.
  • Next, look for your Graphics card drive, and under Display Adapters, right click on them and click Uninstall device or Disable device.
  • After that, restart your computer. This will disable the AMD drivers so you won’t be able to find them. It will also release the Windows 10 v1809 update on your computer and in case your operating system tries to prompt you with the “New Device found” message, simply ignore it.

Option 3 – Try to use another browser

You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.

Option 4 – Try to remove the Graphics card physically

You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.

Advanced System Repair Pro

One-click automated PC repair solution
With Advanced System Repair Pro you can easily
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
DOWNLOAD
Advanced System Repair Pro is compatible with all versions of Microsoft Windows including Windows 11

Share this article:

You might also like

Display isn't compatible with Windows Error
Upgrading your computer from Windows 7 or Windows 8 to Windows 10 or even upgrading Windows 10 to a new version is not that simple. The setup initially checks for all the drivers and other software utilities installed on your computer and verifies and blockages or upgrade or upgrade blocks with respect to any of those drivers or any of those software utilities regardless if you use the Windows 10 ISO or the Windows 10 Upgrade Assistant. One of these common errors, when you upgrade or update your computer, is the “The Display is not compatible with Windows 10” error. This kind of Windows Upgrade error is related to the compatibility of the Graphics Driver installed in your computer. But worry not for this post will guide you in fixing this problem. The “The display is not compatible with Windows 10” error has the same workarounds as the following errors:
  • These devices aren’t fully compatible with Windows 10.
  • The display is not compatible with Windows 10. Check with the manufacturer for support.
  • The display manufacturer hasn’t made your display compatible with Windows 10. Check with the manufacturer for support.
To resolve this Windows Upgrade error, here are some suggestions that could help:

Option 1 – Check for incompatible drivers in your computer

  • Open the Device Manager from the WinX Menu.
  • Then expand the list for Display Adapters.
  • Next, right-click on the NVIDIA Graphics Card list and select Enable.
  • After that, right-click on it again and click on the “Update Driver Software…” option.
  • After doing so, a new window will appear and from there, click on the “Search automatically for updated driver software” option.
  • Then check if Windows is now able to detect your Graphics Card as well as the latest driver for it. If not, proceed to the next step.
  • Right-click on the driver again and click on the “Update Driver Software…” option.
  • Now click on the Browse my computer for driver software option and then click on Let me pick from a list of device drivers on my computer.
  • Afterward, select a compatible driver for your computer named NVIDIA Graphics Card and then proceed.
  • Wait for the whole process to be completed and restart your computer to successfully apply the changes made.

Option 2 – Get the latest version of Graphics drivers from the manufacturer’s website

In case you don’t know the manufacturer of the Graphics Processing Unit or GPU of your computer, you need to check first. They’re usually NVIDIA, Intel, or AMD. So if your computer’s Graphics Processing Unit is manufactured by NVIDIA, you need to get the latest version from their official website.

Option 3 – Try to install the latest Graphics driver in Compatibility Mode

If you’re not able to install the Graphics drivers you’ve downloaded, you can try installing them again but this time using Compatibility mode. Follow the steps below to do so:
  • You need to download the driver and place it on your desktop.
  • After that, right-click on it and select Properties.
  • Next, switch to the Compatibility tab where you should see two options:
    • Compatibility troubleshooter, and let Windows figure out what works best for you. If it fails, follow the next.
    • Manually choose the version of Windows it was correctly working.
  • You also have the option to change the DPI settings and see if that helps. Then click the Apply and OK buttons.
  • Now right-click on the file and select the “Run as administrator” option to install. After that, you should now be able to change your screen aspect ratio to what you were using early on.
Note: If you have other programs that won’t work on the existing version of Windows, then make sure to run the program in a Compatibility mode.

Option 4 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.
Read More
Turn off or on Mobile Hotspot remotely
In case you don’t know, new support has been added by Microsoft to Windows 10 that now allows users to turn off or on the Mobile Hotspot remotely. The Mobile Hotspot feature, known earlier as “Virtual Networks”, was first introduced with the initial release of Windows 10. With this new feature to remotely turn on or off the Mobile Hotspot in Windows 10, users can just use the Bluetooth on their mobile phones to turn off or on the Mobile Hotspot even when their Windows 10 computers are out of their reach. To turn off or on the Mobile Hotspot feature in your Windows 10 computer remotely, there are two options you can try. First, you can do it using the Windows 10 settings app or using the Registry Editor. To get started, refer to the following options.

Option 1 – Turn off or on the Mobile Hotspot remotely via Windows 10 Settings app

  • First, you need to open the Windows 10 Settings app and from there go to Network & Internet and then go to the Mobile Hotspot section.
  • After that, scroll down to the “Turn on remotely” section.
  • Once done, make sure that the toggle button is set to ON and that the Bluetooth of both devices is turned on and paired as well. This should enable the feature to turn on or off the mobile hotspot remotely.

Option 2 – Turn off or on the Mobile Hotspot remotely via Registry Editor

Before you get started with the second option, make sure that you create a System Restore point first. Once done, proceed to the following steps:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWcmSvcTethering
  • From there, look for the DWORD named “RemoteStartupDisabled” and set its Value data to be “0”. This will enable the feature that will allow you to remotely turn on or off the mobile hotspot in your Windows 10 computer. To disable it, just set its Value data to “1”.
Read More
Override default Regional settings in Windows
As you probably know, Windows 10 does not offer lots of choices for its Regional settings depending on where you are and what locale you work with or belong to. The standard region settings for Windows 10 allow users to select one set of formats for the calendar and more. However, this has somewhat changed in the Windows 10 v1809. If you don’t want such a change, you can just override the default regional format settings in the Windows 10 Improved local experience. So in this post, you will be guided on how you can do such a thing. Follow the given instructions below to override the default Regional Format settings in Windows 10. Step 1: Go to Settings > Time and Language > Region. Step 2: From there, the default region is what Windows and apps might use to provide you with local content. However, this won’t be much of use if you work for a different locale and need to have different format settings like Calendar, Dates, Times, Currency, and First day of the week, all of which you can modify under the Regional format. Step 3: You need not reboot your Windows 10 computer after changing. On the other hand, some of the apps will have to close and launch again in order to apply the new format. Thus, if you need to use apps that are of different locales, you will only see the changes after you re-launch the app. Note: You can also select a different language that makes more sense to you. In other words, if you prefer more common words to standard words for your Windows 10 computer, then this is definitely the way to do it. This local format will be used for messages, menus, navigation, settings, and other topics. Step 4: Look for a link that says “Add a Windows display language with local experience packs” under Languages. In case you don’t know, Local Experience Packs are Microsoft Store apps that deliver Windows display language quality improvements. So once you click the link, it will download the packs from the Microsoft Store. In addition, Windows has already begun using AI or Artificial Intelligence as well as neural network-based Machine Learning for Windows localization. And as the number increase, the Machine language improvements and feedback from users will help in making the translations a lot better and make them available to even more languages. All in all, it’s pretty much an interesting and a good move for Microsoft as the demands for topics and machines to be available in local languages have been increasing for the past couple of years.
Read More
A Quick Guide to Fixing Error 2

Error 2 - What is it?

Error 2 is a typical Battle.net error code. Battle.net is a desktop app that allows you to access all Blizzard games. It enables Blizzard gamers around the world to play multiplayer matches together, online. Error 2 occurs when you are unable to connect to the login server. This error code is displayed in the following format:
Battle.net Error #2: Unable to connect. Please try again later. If the problem persists, please contact technical support.

Solution

Restoro box imageError Causes

Error 2 may be triggered due to several reasons. These include:
  • Program conflict
  • Security software conflict
  • Bad DNS cache entry
  • Issues with network devices
  • Viruses and malware
  • Registry corruption
Error 2 is not a fatal error like the blue screen of death error codes. However, this error may hamper your ability to play Blizzard multi-player games. To overcome this problem it is advisable to fix error 2 immediately.

Further Information and Manual Repair

To resolve this error you don’t need to spend hundreds of dollars to hire a professional and get it fixed. Here are some of the easy do-it-yourself methods to resolve this error on your PC. These methods require no technical expertise or knowledge. Let’s get started:

Method 1

Error 2 may sometimes pop up on the screen due to program conflict. This happens when you have Blizzard games and other programs running on your PC at the same time. In such a situation, it is advisable to close background applications to resolve conflicts between Blizzard games and other programs running in the background.

Method 2

Sometimes antivirus programs and firewalls can also hinder and interfere with the game’s connection to our servers. In this event, the best way to fix the error is to temporarily uninstall your security software.

Method 3

If error 2 is triggered by the issues with network devices then simply power cycle network devices to re-stabilize the connection. Power cycling router and modem allow you to reset and reestablish a connection to your ISP. To do this, shut down the computer then power down/unplug the router and the modem. Allow the modem to sit for 60 seconds, unplugged. Then turn it on and allow it to boot up till the front panel connection lights show a steady connection. Now turn on the router and do the same as you did with the modem. After that start the computer and allow it to completely boot up. Now try logging on to the Blizzard gaming server. This will hopefully resolve the issue.

Method 4

Viruses and malware infections can also trigger error 2. In such a situation install an antivirus and remove all malicious programs infecting your PC.

Method 5

If the cause of the error is related to registry corruption, then it is advisable to download Restoro. This is a user-friendly PC Fixer with a registry cleaner. The registry cleaner removes all unnecessary and obsolete files corrupting the registry, cleans and repairs the corrupted registry in a few minutes. Click here to download Restoro on your PC to resolve error 2. For further information you may be interested in these similar issues:
Read More
Fix 0xC03A0005 error in Windows 10
When performing a Windows Backup to the NAS device (backup to a network share) that is running Samba, fails with an error message The backup failed, The version does not support this version of the file format (0xC03A0005). The problem occurs because of a conflict with the VHD file that is created by Windows Backup and is mounted during the process. There are three types of VHD files:
  1. Fixed,
  2. Expandable
  3. Differencing
If the VHD file is a sparse file that is not supported by the native VHD driver, the mounting will fail, and you will get this error. An example VHD file is one that keeps expanding depending on the backup size. The problem occurs only in the case of  File Level backup (file/folders in a volume) but not on the block level backup as the vhd file is never mounted. However, in the case of File Level Backup, the vhd is mounted, created by Windows Backup, which does not support the mounting of sparse files.

The solution is to use Strict Allocate: option in the smb.conf file

Login to SMB using SSH. Open the configuration file using the VI editor located at /etc/samba/smb.conf. If the option is not there, you can manually add strict allocate = yes which will make sure there are no sparse file that is created.
Read More
Quick Workarounds to Repair Error 126

What Is Error 126?

Error 126 is a very commonly occurring error that is often the result of damaged system files of Windows. They usually occur during the installation of some Windows program or application. When Error 126 is generated, it terminates the installation process almost instantly. It is important to take corrective measures immediately to ensure that no such problems are encountered again in the future.

Solution

Restoro box imageError Causes

There are a variety of conditions that may trigger Error 126. These conditions are listed below as follows.
  • Corruption of the service-related DLL file
  • Missing or damage service-related DLL file
  • Corrupt, damaged, or Misconfigured system files
  • Improper hardware or application installations or uninstallations
  • Existence of viruses, malware, adware, or spyware in the system
  • Corrupt or incorrect registry entries in the system files
When any of the above-listed conditions occur, the corrupt system files will go to the improper links or missing information. Eventually, the problems with the files will keep the applications or programs from responding in the usual manner. Whatever are the reasons for error generation, it is of utmost importance that the error is removed to ensure smooth functioning of the system.

Further Information and Manual Repair

There are many different ways this error can be rectified. However, the two most effective solutions are listed below as follows.
  • This solution is for the advanced user. Turn on the system and log on to it as the Administrator. Now click on the Start button. Now click on All programs -> Accessories -> System Tools. Here you will come across the option for System Restore. Click on it. A new window will appear. Select 'restore my computer to an earlier time' point. Now clock on Next. A list of restore points will now appear in front of you. Choose the latest restore point you come across from this list and click on ‘Next’. In the next window that opens, click on ‘Next’ again. This is the confirmation window. Once the restoration finishes, restart your computer.
  • This solution is for novice users. Download an Error 126 repair utility program. Install it on your system. Now use it to scan your system for errors. Find out if there is an option to fix/repair error. When you come across it, click on it as soon as the scan is complete. Restart your computer. Your system is now free of Error 126.
Read More
An Easy Guide to Fixing Error Code 800b0100

Error Code 800b0100 - What is it?

800b0100 is a typical Windows Update error. This error message occurs when you try to install the latest updates from Microsoft Updates and Windows Updates. The error message is displayed in the following format:
“Code 800B0100 Windows Update encountered an unknown error.”

Solution

Restoro box imageError Causes

Error code 800b0100 may pop up on your computer screen due to different reasons. However, some of the common causes include:
  • The file needed by Windows Update is corrupt or missing
  • Security software conflict such as Firewall
  • Incorrect Registry keys
  • Windows security .dll files are registered incorrectly

Further Information and Manual Repair

To resolve error code 800b0100 on your system, you don’t have to hire a professional. This error is quite easy to repair and requires no technical expertise. In other words, you don’t need to be a computer programmer or technically sound to repair this issue. Here are some of the easy and effective DIY methods that you can try to resolve error code 800b0100 on your system:

Method 1

Download System Update Readiness Tool from Microsoft’s website on your PC. This tool can help you fix this problem that might prevent Windows Updates from installing. Typically it will take 15 minutes or less to scan your entire PC.  The System Update Readiness Tool will scan your computer for inconsistencies that may cause errors to occur.

Method 2

Disable Security Software on your PC for example if you use Windows Vista then you will have Firewall already built in. Disable it to resolve error 800b0100. To do this, simply go to the start menu and open the control panel and then select security. Now locate the option Windows Firewall and upon finding, simply choose the option Turn Windows Firewall on or off. Select off (not recommended) option, then click Apply and OK to reset and confirm changes. After that, go back to the Windows Update screen and then click the try again button. The download and installation would start. After the installation is complete, restart your PC to activate changes. Once the updates are successfully installed, not re-enable the Firewall, to ensure your PC is not exposed to potential security threats or viruses.

Method 3

Remove Invalid Keys from the Registry by downloading Restoro. This is a PC Fixer deployed with a registry cleaner. It scans your entire PC and removes all the obsolete and unnecessary files like cookies, bad and invalid registry keys. It cleans and repairs the registry in a few clicks. Click here to download Restoro.
Read More
The Meta Quest Pro VR is coming

Quest 2 has been crowned as the best overall VR headset by many websites, and to be honest it is really a great piece of equipment deserving of every praise it gets. It seems that Meta feels that it can do better so the new upcoming Quest Pro is upgraded and a new line of VR sets from this company. The economic standard Quest line will not be shut down and it will still remain as an economic version of Meta's VR product line.

meta quest pro

Quest Pro will be added as a new line of the better product line with better performance and better quality. It is the first VR headset that is packing Qualcomm Snapdragon XR3+ Gen 1 chipset, 12GB of RAM, 256GB of internal storage, and 10 high-resolution sensors. Of course, this much power and improvement come with a higher price tag, this time that price tag is $1,499.99.

The new VR headset promises industry-leading visuals with a new optical stack instead of Fresnel lenses in Meta Quest 2 with thin-layer pancake optics that fold light reducing the depth of the optical module by 40% and at the same provides clear and sharp visuals.

The headset will give display more vivid colors, richer colors, and higher contrast by incorporating local dimming and quantum dot technology. It composes of specialized backlight hardware accompanied by software algorithms that can control more than individual LED blocks independently.

The Quest Pro will also come packed with new Meta Quest Touch Pro controllers. They will feature three built-in sensors to track the controller's position completely independent of the headset which means that tracking and range of motion will be improved. These new controllers will also be sold separately at the cost of $299.99 and they can be used with Quest 2.

The headset is available for preorder and it will start shipping in late October on the Meta website

Read More
Keyboard folder shortcut in Windows 11
If you are visiting a single folder many times during the day it might be beneficial to place its shortcut on the desktop for easy access. But did you know that you can also set a keyboard shortcut for that same folder shortcut making it available simply by clicking desired key combination? keyboard shortcutIn order to make a keyboard shortcut for the desired folder know that it is available only when you have a shortcut of the desired folder, it cannot be done on the folder itself, only on its shortcut. Now folder shortcut does not need to reside on desktop, you can place it anywhere you like, but it must be a shortcut. So the first step is of course to make a shortcut of the folder that you wish to have access via keyboard key combination and place it where you wish. Once you have done this step, right-click on it and choose properties. Inside properties at the top click on the Shortcut tab and then inside Shortcut Key, press the key combination that you wish to associate with this folder. Confirm with OK and start using fast folder access with your desired key combination.
Read More
Fix Gah, Your tab just crashed in Firefox
If you notice that your tabs in your Firefox browser keep on crashing recently, then there might be something wrong with your browser. Every time any of your tabs crashes, you might encounter an error message saying, “Gah, Your tab just crashed”. If you encounter this kind of error message then it is most likely that your Firefox Profile is having some issues with the existing installation of Firefox. The “Gah, Your tab just crashed” error rarely happens but when it does, it can get quite annoying as you won’t get to browse the internet peacefully. So to fix it, here are some suggestions you could check out.

Option 1 – Try disabling multi-process tabs in Firefox

Since Mozilla has one process for Firefox itself, while one process handles all the tabs, you have the option to disable these multi-process tabs in Firefox. To do that, follow these steps:
  • In the address bar of Firefox, type “about: config” and hit Enter.
  • Next, look for the following configurations and set them to false.
    • tabs.remote.autostart = false
    • tabs.remote.autostart.2 = false
  • After that, double-click on the toggle switch between true and false.

Option 2 – Try checking your Add-ons

In this option, you need to start Firefox in Safe Mode and then check if the problem is fixed. If it is, you may have to check your Firefox add-ons as well as extensions as one of them might be the one that's causing the “Gah, Your tab just crashed” error.

Option 3 – Downgrade the Firefox version you’re using

It could be that the current version of Firefox you’re using has some issues so you might have to downgrade it, especially if you are already using the latest version. To downgrade your Firefox browser, go to the directory of the other versions and languages and select an older version that worked for you. After that, you have to disable automatic Firefox updates.
  • First, click the menu button and select Preferences.
  • Next, go to the Firefox Updates section under the General panel.
  • Then select the radio button labeled “Check for updates but let you choose to install them”. This will ensure that you will not have the same issue with the new update.
Note that this is only a temporary fix since updating your programs, including browsers.

Option 4 – Try sending Crash Reports

You might want to send crash reports to Mozilla. This way, Mozilla might come up with some fix to resolve the problem. All you have to do is type “about: crashes” in the address bar. This will list all the crash reports. Now send it to Mozilla using the built-in interface. Although this won’t instantly fix the problem, a lot of user finds it useful. And besides, the issue will get fixed in future releases or with minor updates.
Read More
1 2 3 170
Logo
Copyright © 2022, ErrorTools. All Rights Reserved
Trademarks: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claim direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status