Fix INVALID_POINTER_READ_c0000005 atidxx64.dll

If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809.

Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:

Option 1 – Update your Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing AMD Radeon HD2000 and HD4000 drivers

Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.

  • Tap the Win + X + M keys to open the Device Manager.
  • Next, look for your Graphics card drive, and under Display Adapters, right click on them and click Uninstall device or Disable device.
  • After that, restart your computer. This will disable the AMD drivers so you won’t be able to find them. It will also release the Windows 10 v1809 update on your computer and in case your operating system tries to prompt you with the “New Device found” message, simply ignore it.

Option 3 – Try to use another browser

You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.

Option 4 – Try to remove the Graphics card physically

You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.

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Remove PriceGong from your Windows PC

PriceGong is a browser add-in for Internet Explorer, Chrome and Firefox that analyzes web sites your browser visits and attempts to find coupons and other deals associated with the merchant’s product offerings or services. If PriceGoing sees a corresponding deal, it will attempt to inject an affiliate ‘code’ in order to collect various affiliate based commissions if a purchase is made while trying to offer you the best price of that particular product, or, in many cases try and show you an alternative product that is similar even if it is sold by a different merchant. Upon further inspection it was found that PriceGong failed to function in our testing.

While installed, this extension might display additional ads, inject sponsored content into webpages, even if the sponsored content is of lower quality than the original ones.

About Browser Hijackers

Browser hijackers (sometimes known as hijackware) are a kind of malicious software that alters web browser settings without the computer owner’s knowledge or consent. These types of hijacks are increasing at an alarming rate around the globe, and it could be really nefarious and often dangerous too. They’re created to disrupt browser programs for various purposes. In most cases, hijackers are designed for the benefit of online hackers usually through income generation from forced advert mouse clicks and site visits. Though it might seem naive, all browser hijackers are damaging and thus always regarded as security risks. In a much worst case, your browser could be hi-jacked to download malware that will do a great deal of damage to your computer or laptop. Major symptoms that an internet browser has been hijacked Signs that an internet browser is hijacked include: 1. home page is changed 2. bookmark and the new tab are also modified 3. the essential web browser settings are modified and unwanted or insecure sites are put into the trusted websites list 4. discover new toolbars that you didn’t add 5. never-ending pop-up ads appear and/or your web browser popup blocker is disabled 6. your web browser has become unstable or starts running sluggishly 7. you’re disallowed access to specific web pages, for example, the website of an antivirus software manufacturer like SafeBytes.

Precisely how browser hijacker infects computers

A browser hijacker can be installed on your computer if you visit an infected website, click an email attachment, or download something from a file-sharing site. They are usually included with toolbars, add-ons, BHO, plug-ins or browser extensions. Other times you may have accidentally accepted a browser hijacker as part of a software program bundle (usually freeware or shareware). An example of some well-known browser hijacker includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are regularly changing. The existence of any browser hijacker on your computer can substantially diminish the web browsing experience, record your internet activities that result in troublesome privacy issues, create system stability problems and finally cause your computer to slow down or to a practically unusable state.

Browser Hijacker Malware – Removal

Some hijackers can be removed by uninstalling the freeware they were included with or by removing any extension you have recently added to your system. However, most browser hijackers are hard to get rid of manually. No matter how much you try to eliminate it, it might come back over and over. You should think about performing manual repairs only if you are a tech-savvy individual, as there are potential risks associated with messing around with the system registry and HOSTS file. Installing and running antivirus application on the affected computer could automatically erase browser hijackers and other malicious programs. SafeBytes Anti-Malware discovers all kinds of hijackers – including PriceGong – and eliminates every trace quickly and efficiently. Use a system optimizer along with your antivirus software to solve various computer registry issues, remove system vulnerabilities, and improve your computer's overall performance.

Tips on How to Remove Malware that is Blocking Websites or Preventing Downloads

Practically all malware is bad, but certain kinds of malware do much more damage to your PC than others. Some malware variants alter browser settings by including a proxy server or modify the PC’s DNS configuration settings. In these cases, you’ll be unable to visit some or all of the websites, and therefore unable to download or install the required security software to eliminate the infection. If you are reading this now, you may have perhaps recognized that a virus infection is the real cause of your blocked web traffic. So how to proceed if you want to install an anti-malware application like Safebytes? There are a few fixes you can attempt to get around with this particular issue.

Use Safe Mode to resolve the problem

Safe Mode is actually a unique, simplified version of Windows where just bare minimum services are loaded to counteract viruses as well as other troublesome programs from loading. In case the malware is set to load automatically when computer boots, switching into this particular mode could prevent it from doing so. To boot into Safe Mode, hit “F8” key on the keyboard right before Windows boot screen shows up; Or after normal Windows boot up, run MSCONFIG, look over “Safe Boot” under Boot tab, and click Apply. Once you’re in Safe Mode, you can attempt to download and install your antivirus program without the hindrance of the virus. At this point, you could run the antivirus scan to eliminate viruses and malware without any hindrance from another malicious application.

Download the anti-malware program in an alternate web browser

Malicious program code may exploit vulnerabilities in a specific internet browser and block access to all anti-malware software websites. If you appear to have a virus attached to Internet Explorer, then switch to an alternate web browser with built-in security features, such as Firefox or Chrome, to download your favorite anti-malware program – Safebytes. Create a bootable USB antivirus drive Another option is to save and operate an anti-malware software program entirely from a Flash drive. Follow these steps to use a flash drive to clean your infected PC. 1) On a virus-free computer, install Safebytes Anti-Malware. 2) Plug in the USB drive to a USB port on the uninfected computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Choose the flash drive as the location for saving the software file. Follow activation instructions. 5) Transfer the flash drive from the clean computer to the infected PC. 6) Double-click the anti-malware software EXE file on the pen drive. 7) Run Full System Scan to detect and clean-up up all sorts of malware.

SafeBytes Anti-Malware: Light-weight Malware Protection for Windows Computer

If you’re looking to buy anti-malware for your laptop or computer, there are lots of brands and packages for you to consider. A few of them do a great job in eliminating threats while some will harm your computer by themselves. You should select a company that builds industry-best anti-malware and has earned a reputation as trustworthy. On the list of highly recommended application by industry analysts is SafeBytes Anti-Malware, a popular security application for Microsoft Windows. SafeBytes antimalware is a very effective and easy to use protection tool which is ideal for users of all levels of IT literacy. This software could easily detect, eliminate, and protect your computer from the most advanced malware intrusions such as spyware, adware, trojan horses, ransomware, PUPs, worms, parasites as well as other potentially harmful software applications.

SafeBytes possesses a plethora of wonderful features that can help you protect your computer from malware attack and damage. Let’s check out some of them below:

Robust, Anti-malware Protection: Using a critically acclaimed malware engine, SafeBytes provides multilayered protection which is designed to find and remove threats which are hidden deep inside your computer’s operating system. Real-time Threat Response: SafeBytes provides a totally hands-free live protection that is set to observe, block, and remove all threats at its very first encounter. It will constantly monitor your laptop or computer for hacker activity and also provides users with advanced firewall protection. Web Filtering: SafeBytes inspects the hyperlinks present on a webpage for possible threats and notifies you if the website is safe to browse or not, through its unique safety ranking system. Fast Scan: Safebytes Anti-Malware, with its enhanced scanning engine, offers ultra-fast scanning which will immediately target any active on-line threat. Lightweight: SafeBytes is a light-weight and user friendly anti-virus and antimalware solution. Since it utilizes very little computer resources, this application leaves the computer’s power exactly where it belongs: with you. 24/7 Guidance: Support service is readily available for 24 x 7 x 365 days through chat and email to answer your queries. SafeBytes can keep your PC protected from most advanced malware threats automatically, thus keeping your internet experience secure and safe. You can rest assured that your computer will be protected in real-time as soon as you put this software to use. So if you are looking for the best anti-malware subscription for your Windows-based PC, we highly recommend SafeBytes Anti-Malware program.

Technical Details and Manual Removal (Advanced Users)

To eliminate PriceGong manually, navigate to the Add/Remove programs list in the Control Panel and choose the offending program you want to remove. For web browser extensions, go to your web browser’s Addon/Extension manager and choose the add-on you want to disable or remove. You might even want to reset your home page and search engine providers, and also clear your web browser cache and cookies. Finally, check your hard disk for all of the following and clean your registry manually to remove leftover application entries following uninstalls. However, editing the Windows registry is actually a complicated job that only advanced computer users and professionals should attempt to fix the problem. In addition to that, certain malware is capable of replicating or preventing deletion. You’re advised to do this procedure in Windows Safe Mode.
Folders: C:\Documents and Settings\Lynn\Application Data\PriceGong C:\Documents and Settings\Lynn\Application Data\PriceGong\Data Files: C:\Documents and Settings\Lynn\Application Data\PriceGong\Data.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\a.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\b.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\c.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\d.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\e.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\f.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\g.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\h.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\i.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\J.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\k.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\l.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\m.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\mru.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\n.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\o.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\p.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\q.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\r.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\s.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\t.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\u.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\v.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\w.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\x.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\y.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\z.xml Registry: HKEY_CURRENT_USER\Software\PriceGong
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Computer is stuck on the Hi there screen
As you know, installing Windows 10 is quite a complicated process in the background even though it may look like an easy task in the foreground. There are times when the setup is stuck on the “Hi there” screen where you won’t be able to input any information in the fields given and you wouldn’t be able to do anything else since the screen does not move ahead. There are a lot of possible reasons why this issue occurs. It could be due to a damaged setup image, invalid boot configuration, and many more. To resolve this problem, there are several options you can check out. You can try to get a new setup image or run the Automatic Repair or you could also try to recreate the Boot Configuration files or BCD. To get started in checking out these solutions, make sure to follow the instructions provided below.

Option 1 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 2 – Try to rebuild the BCD files

You can also try rebuilding the BCD files to resolve stuck screen issue in your Windows 10 computer.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 3 – Try recreating the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 4 – Try getting a new Windows image file

If none of the four given options above worked, you might want to get a newer installation image using the Windows Media Creation tool. After that, create the bootable USB drive and once completed and then try to run the Windows 10 setup again.
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Guide for Removing SysPlayer from Windows

SysPlayer is a potentially unwanted ad-supported media application from Goobzo.com. It can display targeted ads, hijack browser search results, and can display pop-up ads. This player gathers information about your visited websites, the number of clicks on each website, and cookie information containing sensitive data, that it occasionally sends back to the server.

Multiple Anti-virus programs detect SysPlayer as malicious or potentially unwanted as of the time of publication of this video. It has been associated in bundles with iWebar, which is also flagged by many AVs.

From the publisher:

SysPlayer is an extremely lightweight free Media Player with built-in codecs, which supports the most popular video and audio formats, as well as DVD, audio CD, Webcams, and other devices. It lets you play your video files, and watch images.

About Potentially Unwanted Applications

People have experienced it – you download and install a piece of free software, next you see some unwanted programs on your computer system, find a strange toolbar on your web browser, or find your default search engine has been changed. You did not set them up, so how did they appear? A Potentially Unwanted Program, also known as PUP, in short, is actually software that contains adware, installs toolbars, or has other hidden goals. These types of programs are almost always bundled up with free software which you download via the internet or may also be bundled inside the custom installers of many download sites. Despite being considered very destructive, PUPs aren’t necessarily computer viruses or malware The main reason for this is the fact that the majority of PUPs get into users’ PC’s not because they exploit security weaknesses, for example, but because the users give consent to download and install it – unknowingly in general. On the other hand, there is no doubt that PUPs are still bad news for PC users as they can be incredibly dangerous to the computer in many ways.

What do PUPs do on your computer, really?

Unwanted programs can be found in many forms. More often, they can be found in adware bundlers which are known to use aggressive and misleading advertising. The majority of bundlers install many adware applications from several companies, each of which possesses its own EULA policy. Total System Care entirely eliminates this threat and protects your computer against unwanted programs or malware infection. PUPs that come as browser add-ons and toolbars are readily recognizable. They’ll modify web browser settings, change default search provider, substitute the default home page with their very own websites, decelerate internet speed, and can ruin your system also. They may look innocent but PUPs are usually spyware. They could include things like information gathering code which could gather and send your private information to organizations. Even if the PUPs really aren’t inherently malicious, these programs still do practically nothing good on your computer – they’ll take valuable system resources, slow down your computer, weaken your computer security, and make your system more vulnerable to trojans.

Protect yourself from PUPs

• Read the terms and conditions so that the end-user license agreement (EULA) you’re accepting is only for the program you actually intend to download. • Pick the “custom” install whenever installing a software program. Particularly, pay attention to those tiny boxes that have been checked by default, where you might ‘agree’ to receive advertising or install software bundlers. • Have a top-notch anti-virus program like Total System Care which will protect your personal machine from PUPs. Once you install this software, protection from viruses and PUPs is already switched on. • Avoid installing a freeware program you will not use. Prior to adding a toolbar or browser extension, think of whether it is really needed. • Always download programs from the original website. The majority of PUPs find their way to your computer system is through download portals, so stay away from it entirely.

What To Do If You Cannot Install Any Anti-virus?

Practically all malware is bad, but certain kinds of malicious software do a lot more damage to your computer or laptop than others. Some malware variants modify web browser settings by including a proxy server or modify the PC’s DNS configuration settings. In these instances, you’ll be unable to visit certain or all of the sites, and therefore not able to download or install the necessary security software to eliminate the malware. If you are reading this article, you probably have got affected by malware that stops you from installing security software such as Safebytes Anti-Malware. Even though this sort of issue will be harder to get around, there are some steps you can take.

Eliminate viruses in Safe Mode

The Windows operating system includes a special mode known as “Safe Mode” in which just the bare minimum required applications and services are loaded. If the malware is obstructing access to the internet and affecting your computer, launching it in Safe Mode allows you to download anti-virus and run a diagnostic scan while limiting possible damage. In order to enter into Safe Mode or Safe Mode with Networking, press F8 while the computer is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. Once you restart into Safe Mode with Networking, you could download, install, and update the anti-malware program from there. At this point, you are able to run the antivirus scan to get rid of computer viruses and malware without hindrance from another application.

Use an alternate web browser to download an anti-malware program

Some malware only targets certain internet browsers. If this is your case, employ another web browser as it can circumvent the computer virus. If you’re not able to download the anti-virus application using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you should switch over to a different internet browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Create a portable USB antivirus for removing malware

Another option would be to make a portable antivirus program on your USB thumb drive. Follow these steps to employ a USB drive to clean your corrupted system. 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Plug the USB drive into the uninfected computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Pick thumb drive as the location when the wizard asks you exactly where you would like to install the software. Follow the activation instructions. 5) Transfer the USB drive from the uninfected PC to the infected computer. 6) Double-click the EXE file to run the Safebytes tool right from the thumb drive. 7) Click the “Scan” button to run a full computer scan and remove malware automatically.

SafeBytes Anti-Malware: Light-weight Malware Protection for Windows Computer

If you’re looking to buy anti-malware for your computer system, there are many brands and applications for you to consider. A few of them do a good job in eliminating threats while many will harm your computer themselves. It is important to opt for a company that creates industry-best antimalware and has achieved a reputation as reliable. When considering trustworthy applications, Safebytes AntiMalware is certainly the highly recommended one. SafeBytes can be described as a powerful, real-time antivirus application that is created to assist the everyday computer end user in safeguarding their PC from malicious threats. Once you have installed this software program, SafeBytes superior protection system will make sure that absolutely no viruses or malicious software can seep through your PC. SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. The following are some of the great features included in the product. World-class AntiMalware Protection: This deep-cleaning antimalware program goes much deeper than most anti-virus tools to clean out your personal computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that hides deep within your computer. Active Protection: SafeBytes gives real-time active supervision and protection from all of known viruses and malware. They’re extremely effective in screening and getting rid of numerous threats because they’re regularly improved with new updates and alerts. Quick Multi-threaded Scanning: Safebytes Anti-Malware, with its advanced scanning engine, provides extremely fast scanning which will quickly target any active online threat. Web Protection: SafeBytes checks and provides a unique safety ranking to every single site you visit and block access to web pages known to be phishing sites, thus safeguarding you from identity theft, or known to contain malware. Light-weight Utility: SafeBytes provides complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. 24/7 Premium Support: Support service is accessible 24 x 7 x 365 days through chat and email to answer your concerns.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SysPlayer without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SysPlayer

Files: Search and Delete: SysPlayer.lnk Search and Delete: sysp.exe Search and Delete: AccDownload.dll Search and Delete: SysPlayer.lnk Search and Delete: SysPlayerMenu.dll Search and Delete: SysPlayerMenu64.dll Search and Delete: imageformatsqjpeg4.dll Search and Delete: libvlc.dll Search and Delete: libvlccore.dll Search and Delete: msvcp100.dll Search and Delete: msvcr100.dll Search and Delete: QtCore4.dll Search and Delete: QtGui4.dll Search and Delete: QtNetwork4.dll Search and Delete: QtSql4.dll Search and Delete: QtXml4.dll Search and Delete: sqldriversqsqlite4.dll Search and Delete: SysPlayer.exe Search and Delete: uninstall.exe Search and Delete: Updater.exe Search and Delete: SPMupdate1.job Search and Delete: SysPlayerUpd.job Registry: Key HKCUSoftwareTrolltechOrganizationDefaultsQt Plugin Cache 4.8.false Key HKCUSoftwareTrolltechOrganizationDefaultsQt Factory Cache 4.8 Key HKLMSOFTWARESysPlayer Key HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstallSysPlayer Key HKLMSOFTWAREClassesSysPlayerFile Key HKLMSOFTWAREClassesFoldershellexContextMenuHandlersSysPlayerMenuExt Key HKLMSOFTWAREClassesDirectoryshellexContextMenuHandlersSysPlayerMenuExt Key HKLMSOFTWAREClassesAppIDSysMenu.DLL Key HKLMSOFTWAREClasses*shellexContextMenuHandlersSysPlayerMenuExt
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Can’t remove Bluetooth mouse & keyboard
Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it. Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.

Option 1 – Configure the Bluetooth Services

The first thing you can do is configure Bluetooth Services.
  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.

Option 2 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Option 4 – Get rid of any interference

If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.

Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State

You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.
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Rollback any driver in Windows 10
Installing Windows updates, installing a new driver from the manufacturer, or even just installing an application or game can cause sometimes certain components of your computer to stop working properly or introduce issues that were not present just before mentioned installation. Luckily for all of us, Microsoft seems aware of this potential issue and we have the option to roll back an older driver which performed well and had no issues at all. In order to do this first press ⊞ WINDOWS + X to open the hidden start menu and click on Device Manager. keyboard with windows and x markedFrom the Device Manager choose the troublesome device and right-click on it, choose properties. AMD device driver inside device managerDevice properties floating Window will appear. AMD driver properties WindowClick on the top tab which says, Driver. From the Driver tab, click on Roll Back Driver. AMD driver rollback markedNote that if the device is working properly, the Roll Back Driver button will be greyed out and you will not be able to click on it meaning that chosen device is not the issue. If the device is not working properly and you can click on Roll Back driver, do it, choose the previous version, and reboot your computer. You can use this method to get back to the previous driver version for any device that is causing issues in your computer.
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Boot Selection Failed Because A Required Device Is Inaccessible Error in Windows 10
If you have or are currently getting a troublesome error saying, “The boot selection failed because a required device is inaccessible” when you boot your computer, then continue reading as this post will give you some suggestions that may help you resolve the error. This pesky error pops up during the booting process of your computer and prevents you from booting to your Windows 10 PC and displays the error message on a black screen instead. To fix this problem, here are some suggestions you need to check out.

Option 1 – Try checking the boot order in BIOS

  • Turn on your PC and repeatedly tap the Setup key right away about once every second until you see the Computer Setup Utility or the BIOS settings.
  • Then use the right arrow key to select the Security menu and then use the down arrow key to select the Secure Boot Configuration option and then tap Enter.
  • Just a heads up, before you can use Secure Boot Configuration, a warning will pop up. Simply tap F10 to continue to the menu. After opening it, use the down arrow key to select Secure Boot and then the right arrow key to set the setting to Disable.
  • Next, select the Legacy Support option using the down arrow key and then the right key to set the setting to Enable.
  • Now tap F10 to confirm the changes and then use the arrow key to select File menu and then the down arrow key to select Save Changes and then Exit and tap Enter to select Yes. From there, your computer should restart and once it does, use the power button to switch it off.
If you are now able to boot from your hard drive, you need to know which option to choose once the boot menu pulls up. Refer to the steps below to easily boot from your hard drive.
  • Tap the power button to boot your PC. Once your PC starts, a message will appear indicating that the boot mode has now changed.
  • Next, you’ll see a security screen displaying a four-digit code. Type in this four-digit code and tap Enter.
  • After that, tap the power button to turn the computer off and wait for a couple of seconds and then turn your PC on and tap the ESC key right away repeatedly until you see the Startup menu.
  • Now tap F9 to open the Boot Menu and use the down arrow key to select the hard disk and make sure to select it by tapping Enter on your keyboard.
  • Restart your PC and check.

Option 2 – Try running the DSKCHK Check from the Recovery Media.

The DSKCHK utility scans your hard drive for any errors, bad files, or corrupt sectors so this should help in fixing the problem.
  • The first thing you need to do is to download the Media Creation Tool from Microsoft and then open it after the download. The file should be “MediaCreationTool.exe”.
  • Then tap Accept to agree to the terms and conditions and then from the initial screen, select the “Create installation media (USB flash drive, DVD, or ISO file) for another PC” option. Keep in mind that the language, architecture, and edition of the bootable drive will be selected based on your PC’s settings but you have to uncheck the Use the recommended options for this PC in order to choose the correct settings for your own computer that’s getting the error.
  • Now click Next and then click the USB drive or DVD option once prompted to select between USB or DVD depending on what device you are using to store this image on. Then click Next and select the required drivers from the list of storage devices currently connected to the computer.
  • Click Next. After that, the Media Creation Tool will proceed to download the files needed to install and create the installation device.
  • The next thing you have to do is to insert the installation drive.
  • After that, you will see the “Choose your keyboard layout” window so select the one you prefer and then the Choose an option screen will pop up.
  • Go to Troubleshoot > Advanced Options > Command Prompt. After opening Command Prompt, input the following command and hit Enter.
CHKDSK /R /X C:
  • Now boot your PC without the recovery drive and check if the problem’s fixed or not.

Option 3 – Try resetting the BIOS

  • Open the computer case and then look for the battery in the motherboard. If you can’t find it, you can seek out the motherboard or computer documentation of your PC as well as browse the web or contact the manufacturer for further assistance.
  • Removing the battery should be easy especially if your computer uses a coin cell battery. Just use your fingers to grab on the edge of the battery then pull it up and out of the socket that’s holding it in place.
  • Keep the battery removed for about 10 minutes and then insert it back and try booting into the BIOS.

Option 4 – Try using the Startup Repair

  • Inject the installation drive you created earlier and boot your PC.
  • Select the keyboard layout from the Choose your keyboard layout window.
  • From there, the Choose an option screen pops up. Navigate to Troubleshoot > Advanced Options > Startup Repair.
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Fix Printer driver issue in Windows
The printer can stop working for many various reasons, some of them are however tied to the printer driver itself. In this guide, we will address issues and provide you with advice on how to get your printer back in working order in no time. All of that being said let us fix your Printer driver issue.
  1. Check to see if the printer is plugged and that it has toner or colors and paper in the tray

    The simplest solutions are the best ones, and most of the time simplest issues are overlooked. To eliminate any basic issues check the printer cable does it has paper in the tray and check the status of toner or colors in it.
  2. Check if Windows troubleshooter will resolve the issue

    Bring up settings and choose devices, under devices click on printers and scanners. On the far right top, you have a link to start the troubleshooter, click on it. Windows built-in tools could resolve issues and fix them for you. If by any chance Windows is not able to find or resolve issues move to the next step.
  3. Check if the Device Manager is reporting an error and update the driver

    If the hardware is functioning properly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu. keyboard with windows and x marked Once it opens, click on Device Manager to open it, If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.
  4. Reinstall driver

    If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one automatically. If you do not want to update drivers automatically install the latest driver for your device, then reboot.
  5. Check Windows update

    Check to see if the latest Windows update is installed, update your Windows if needed
  6. Fix driver issue with DRIVERFIX

    If everything else fails, get DRIVERFIX, a premium solution for your PC issues, and fix driver errors.
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INET_E_RESOURCE_NOT_FOUND
The previous Windows versions all came with Microsoft's browser Internet Explorer. A lot of users love it because not only that it is easy to use. It is also very fast. Users didn’t have to worry about compatibility because it is almost always compatible with its Windows Version. When they introduced Windows 10, they changed the name of the browser from Internet Explorer to Microsoft Edge. It is faster and more user-friendly compared to its predecessors. But after the Creator Update, some experienced receiving the inet_e_resource_not_found error code. In contrary to what everyone expects, you actually don’t have to uninstall and reinstall the Microsoft Edge App. What you can do is reset the browser in your Apps & Features Settings in your Microsoft Settings.

To reset the browser you can follow the steps below:

  1. Click on the Windows icon and go to settings.
  2. Click on Apps and this will bring you to the Apps & Features page. Look for Microsoft Edge from the list of Apps and click on it.
  3. Choose Advance Option
  4. Scroll down then Under Reset, click on repair or reset. When you repair it will fix the existing problem but the data that caused the problem may still be present and can still cause problems. If you click on reset, it will delete all the cache and cookies that are installed in your browser but it will save your Favorites as well as your bookmarks.

Another way to resolve this is by disabling the feature TCP Fast Open on Microsoft Edge. To disable this, go ahead and follow the steps below:

  1. Open the Microsoft Edge browser.
  2. Type in about: flags on the Address (URL) bar.
  3. Under Networking, uncheck the Enable TCP Fast Open.
  4. Close your Microsoft Edge browser and open a new one.
Flushing the DNS also worked for other Users. Sometimes, the error code the inet_e_resource_not_found is caused by a corrupted DNS cache. There are 2 ways to flush your DNS. The first option is to use the command prompt to run the command.
  1. To access the Command prompt or CMD, you can search for it on Cortana or you can click on the Windows icon to access the Programs, scroll down to the Windows System folder and click on it.
  2. A drop-down menu will show up, click on Command Prompt which is the first on the list.
  3. Type in the code ipconfig /flushdns and press enter.
  4. There will be a message that will show that says Windows IP configuration successfully flushed the DNS Resolver Cache
  5. Exit the CMD by typing exit and press enter.
The easiest way to do this is to Press the keys Window + R on your keyboard. Type in ipconfig /flushdns in the search box and hit enter or click on OK. These are only some of the ways to resolve the inet_e_resource_not_found. There are other ways to further troubleshoot this issue such as reinstalling your Wifi Adapter Driver or adjusting the DNS Server Address. But most of the time, users are able to resolve the issue with the steps provided above.
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Fix Windows Script Host in Windows startup
In case you don’t know, the Windows Script Host provides capabilities such as batch files but it also includes many other features like it can be used by a user manual as well as created by the operating system to automate the flow of operations in the system. However, there are a lot of errors that could take place in such a process. One of them is the following error:
“Script: <PATH of the VBS Script> Line: x Char: x Error: The description of the error. Code: xxxxxxxx Source: (Source of the error)”
At the time of writing, it isn’t clear yet what the root cause of the error really is but there are several potential fixes you can check out to fix it. You can try to run the System File Checker or set the default value for the .vbs key, or troubleshoot the problem in a Clean Boot State. You could also try to repair Install Windows 10 or scan your computer for malware. For more detailed instructions refer to the following options.

Option 1 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 2 – Try setting the default value for the .vbs key

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: ComputerHKEY_CLASSES_ROOT.vbs
  • From there, double click on the default string and change its Value data to “VBSFile”.
  • Exit the Registry Editor and restart your computer for the changes to take effect.

Option 3 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.
  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 4 – Try to repair install Windows 10

  • First, you have to click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings”.

Option 5 – Try scanning your computer using Windows Defender

It is possible that your computer is infected with malware which could be why you’re getting the Windows Host Script error. Thus, you need to scan your computer using Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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How to Fix Windows 10 Error Code 0x80072F8F

Error Code 0x80072F8F - What is it?

Error Code 0x80072F8F manifests in one main way. It is known to appear as early as Windows 7, and mainly deals with an error that occurs in the update process, or when the computer is trying to connect to the online activation service. It can appear when the activation fails to verify the product key. The error code will present itself when the system realizes that the PC's date and time are incorrect. Error Code 0x80072F8F will also appear if the computer has determined that the time zone settings on the computer are not accurate.

When Windows is going through the installation process and is verifying all of the information associated with the computer, Error Code 0x80072F8F will arise, indicating that the information in the computer's settings is not valid. Correct times and dates are necessary when using serial validation keys to install Windows. When these settings are outside of the tolerated window, the problem will arise.

Error Causes

There is only one main symptom to look out for, and it will manifest during a Windows installation. In the midst of the installation, the computer will not be able to proceed with the installation if Error Code 0x80072F8F has popped up. Because the information cannot be verified, Windows will not be able to continue the installation process when the time settings are not accurate. This interrupts the process, causing the need to edit the settings, restart the computer, and try again. It is imperative to be sure that the date and time on the computer are inside of the tolerated window for the serial key.

  • This error code will not give any information on how to correct it.
  • Windows Error 0x80072F8F is displayed on the screen.
  • The error code appears when typing the Windows serial key and proceeding.

Further Information and Manual Repair

When experiencing Error Code 0x80072F8F, the date and time need to be corrected in the computer settings menu, and then verify the correct time zone settings.  There are a few different ways to edit the time and date settings, and one may need to even edit the time zone settings. After this, restarting the computer may be needed. When booting into Windows, the validation code should be activated within 30 days of obtaining the serial number.

  • Method One

Check the time and date settings.

  1. Open the Start menu.
  2. Select Settings, then Time and Language, then Date and Time.
  3. Check and make sure that the PC is operating at the correct time and date.
  • Method Two

Ensure that the computer is connected to the internet.

  1. Enter “network troubleshooter” into the search box located on the taskbar.
  2. Select “Identify and Repair Network Problems”.
  3. Follow the instructions that are given on-screen. This will fix any problems that the network is experiencing.
  • Method Three

Review the timezone.

  1. Open the Start menu.
  2. Select Settings, then Time and Language, then Date and Time.
  3. Check to make sure that the correct timezone is selected from the drop-down menu.
  • Method Four

Reboot the PC and check if that fixes the problem. This may help in the event that the network troubleshooter does not detect a problem.

After completing these steps to edit the time, date, and time zone settings, it may be necessary to restart the computer. This is to ensure that the computer will save and recognize the new settings. After restarting, continue the process as intended and enter the product key. The computer will now be able to verify the product key since the time and date will be recognizable. The Windows installation should proceed as normal and complete successfully when the time, date, and time zone are inside of the parameters for the Windows product key.

In short, if it is not, the computer will not be able to recognize the product key, thus will not be able to install the Windows product. Generally, the fix is quite simple and does not take much time at all, but it is very important.

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