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Guide for FormFetcherPro.com Removal

FormFetcherPro.com is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension offers users quick and easy access to various forms required for visas and other documents. While this may seem appealing, all this extension does is point you to the most popular websites online that can easily be found by searching.
When installed it hijacks your new tab page and changes it to search.myway.com, enabling it to better target ads.

While browsing the internet with this extension enabled you will see additional sponsored content, additional ads, and sometimes even pop-up ads displaying throughout your browsing sessions.
Several anti-virus programs have marked this extension as Potentially Unwanted and as a Browser Hijacker and are therefore recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking means a malicious code has taken control over and altered the settings of your web browser, without your permission. Browser hijackers are capable of doing more than just changing home pages. Usually, hijackers will force hits to internet sites of their preference either to increase targeted traffic generating higher ad earnings, or to obtain a commission for every user visiting there. Many people believe that these types of sites are legitimate and harmless but that is incorrect. Nearly all browser hijackers pose an actual threat to your online safety and it is necessary to classify them under privacy dangers. Browser hijackers can even let other destructive programs without your knowledge further damage your computer.

Key signs that your web browser has been highjacked

When your web browser is hijacked, the following could happen: you find unauthorized changes to your web browser’s home page; your internet browser is constantly being redirected to adult sites; the default browser configurations have been changed, and/or your default search engine is altered; you see many toolbars on your internet browser; you’ll find random pop-ups start showing regularly; your web browser starts running slowly or exhibits frequent errors; Inability to navigate to certain sites, especially antivirus and other security software websites.

How it infects the computer

Browser hijackers can enter a PC in some way or other, for example via file sharing, downloads, and email as well. They sometimes are included with toolbars, add-ons, BHO, plugins, or browser extensions. Browser hijackers sneak into your pc in addition to free software application downloads also that you unwittingly install alongside the original. Common examples of browser hijackers include CoolWebSearch, Conduit, RocketTab, OneWebSearch, Coupon Server, Delta Search, Searchult.com, and Snap.do.

How you can fix a browser hijack

Some types of browser hijackers can be removed from the computer by uninstalling malicious software or any other recently added shareware. Having said that, the majority of hijackers are really tenacious and require specialized applications to eliminate them. Also, browser hijackers might modify the Windows registry so that it can be very tough to restore all the values manually, particularly when you are not a very tech-savvy individual.

Anti-malware software is very efficient when it comes to catching and removing browser hijackers that regular anti-virus software has missed. SafeBytes Anti-Malware will counter relentless browser hijackers and provide you active PC protection against all types of malware. Utilize a pc optimizer (such as Total System Care) together with your anti-malware to repair various registry issues, eliminate system vulnerabilities, and improve your computer performance.

How To Install Safebytes Anti-Malware On An Infected Computer system

Practically all malware is bad, but certain kinds of malware do more damage to your computer or laptop than others. Some malware sits in between your PC and your internet connection and blocks some or all sites that you would like to check out. It would also prevent you from the installation of anything on your PC, especially antivirus software. If you are reading this article right now, you’ve perhaps realized that a malware infection is a reason for your blocked internet traffic. So what to do if you want to install an anti-virus program like Safebytes? There are a few actions you can take to get around this issue.

Use Safe Mode to resolve the issue

In Safe Mode, you can modify Windows settings, un-install or install some software, and eradicate hard-to-delete malware. In case the malicious software is set to load automatically when the PC starts, shifting to this particular mode can prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSConfig and locate the “Safe Boot” options in the “Boot” tab. Once you restart the PC into Safe Mode with Networking, you could download, install, and update anti-malware software from there. Now, you are able to run the anti-virus scan to remove viruses and malware without interference from another malicious application.

Switch to a different internet browser

Some malware mainly targets certain web browsers. If this is your case, utilize another browser as it could circumvent the malware. If you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by cybercriminals, the best course of action would be to switch over to a different internet browser like Google Chrome, Mozilla Firefox, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Make a bootable USB anti-virus drive

Another approach is to download and transfer an anti-malware application from a clean computer to run a scan on the affected computer. To run anti-virus from a USB pen drive, follow these simple steps:
1) Use another virus-free PC to download Safebytes Anti-Malware.
2) Mount the pen drive on the same computer.
3) Double-click on the downloaded file to open the installation wizard.
4) When asked, select the location of the pen drive as the place in which you would like to store the software files. Do as instructed on the screen to finish off the installation process.
5) Unplug the flash drive. Now you can use this portable anti-virus on the infected computer.
6) Double-click the EXE file to open the Safebytes tool right from the thumb drive.
7) Click on “Scan Now” to run a complete scan on the affected computer for viruses.

SafeBytes Anti-Malware Overview

If you are planning to buy anti-malware for your PC, there are many brands and utilities for you to consider. Some are very good ones, some are ok types, while some are simply just fake anti-malware software that can harm your personal computer themselves! When looking for anti-malware software, select one that gives reliable, efficient, and comprehensive protection against all known computer viruses and malware. On the list of strongly recommended software by industry, analysts are SafeBytes Anti-Malware, popular security software for Microsoft Windows.

SafeBytes anti-malware is a powerful, highly effective protection software designed to help end-users of all levels of computer literacy in finding and removing harmful threats out of their computer. When you have installed this program, SafeByte's state-of-the-art protection system will ensure that no viruses or malware can seep through your PC.

SafeBytes has outstanding features when compared with other anti-malware programs. Listed below are some of the features you will like in SafeBytes.

Most effective AntiMalware Protection: This deep-cleaning antimalware program goes much deeper than most antivirus tools to clean your personal computer. Its critically acclaimed virus engine detects and disables hard to remove malware that hides deep inside your PC.

Real-time Active Protection: SafeBytes provides complete and real-time security for your personal machine. This tool will continuously keep track of your computer for any suspicious activity and updates itself continuously to keep current with the constantly changing threat scenarios.

Internet Security: Through its unique safety score, SafeBytes tells you whether a website is safe or not to visit it. This will ensure that you’re always certain of your safety when browsing the internet.

Minimal CPU and RAM Usage: This application is not “heavy” on your computer’s resources, so you’ll not find any performance troubles when SafeBytes is working in the background.

Premium Support: For any technical inquiries or product guidance, you may get 24/7 professional assistance through chat and email.

SafeBytes can keep your computer protected from the latest malware threats automatically, thereby keeping your web experience safe and secure. Malware trouble can become a thing of the past once you put this tool to use. So if you’re searching for the best malware removal tool out there, and when you don’t mind spending some money for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To get rid of FormFetcherPro manually, go to the Add/Remove programs list in the Control Panel and select the program you want to get rid of. For browser plug-ins, go to your browser’s Addon/Extension manager and select the add-on you intend to disable or remove. You will most probably also want to reset your web browser to its default settings.

To make sure of complete removal, find the following registry entries on your computer and delete it or reset the values accordingly. However, this is a tough task and only computer professionals can carry it out safely. In addition, some malware is capable of replicating or preventing removal. Carrying out this in Safe Mode is recommended.

Files:
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\jcohbbeconnbknaeaodohnjcelemnlfc
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\jcohbbeconnbknaeaodohnjcelemnlfc
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\jcohbbeconnbknaeaodohnjcelemnlfc
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\jcohbbeconnbknaeaodohnjcelemnlfc
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\jcohbbeconnbknaeaodohnjcelemnlfc

Registry:
HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, valeur: jcohbbeconnbknaeaodohnjcelemnlfc
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\formfetcherpro.dl.myway.com
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\formfetcherpro.dl.tb.ask.com
HKEY_CURREN_USER\SOFTWARE\Wow6432Node\FormFetcherPro
HKEY_CURREN_USER\SOFTWARE\FormFetcherPro

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Software review series: KRITA
Krita Desktop is a free and open-source painting application. Krita is a full-featured free digital painting studio for artists who want to create professional work from start to end. Krita is used by comic book artists, illustrators, concept artists, matte and texture painters, and in the digital VFX industry. Krita has been in development for over 10 years and has had an explosion in growth recently. It offers many common and innovative features to help the amateur and professional alike. Krita has a user-friendly interface. The dockers and panels can be moved and customized for your specific workflow. Once you have your setup, you can save it as your own workspace. You can also create your own shortcuts for commonly used tools. In addition to painting, Krita comes with vector, filter, group, and file layers. Combine, order, and flatten layers to help your artwork stay organized. There are also three different views on how to see the layers. Krita supports full color management through LCMS for ICC and OpenColor IO for EXR, allowing you to incorporate Krita into your existing color management pipeline. Open PSD files that even Photoshop cannot open. Load and save to PSD when you need to take your artwork across different programs. Krita is the only dedicated painting application that lets you open, save, edit and author HDR and scene-referred images. Furthermore, with OCIO and OpenEXR support, you can manipulate the view to examine HDR images, and use it in the most cutting-edge workflows from the film and visual effects industries.
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Fix Chrome is Waiting for cache in Windows
There are times when you may encounter some glitches on your Google Chrome browser in your Windows 10 computer. One of these glitches is when the connection status of Chrome keeps on saying “Waiting for cache” which is displayed at the bottom-left side of the browser in the Status bar. At the time of writing, it isn’t clear yet what could be causing this problem. Although it is possible that it’s caused by browser cache, some extensions in the browser. On the other hand, it could also be caused by the browser profile or due to some fragmented files or that the SSD is occupied. Whatever the cause is, you can check out each one of the given options below to fix the problem.

Option 1 – Try clearing browser cache

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like “Waiting for cache”. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try to disable writing of Cache files to the SSD

You can also disable the writing of Cache files to the SSD to stop Google Chrome’s dependency on the SSD to gather all the cache files.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:
  • You need to first end every single process of Google Chrome. To do so, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
  • After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
  • Right-click on Google Chrome’s process and then select the End task option.
  • Next, tap the Win + R keys to open the Run dialogue box.
  • Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
  • From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
  • After creating a copy of the folder, delete the Default folder.
  • Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 5 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
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How to Fix Windows 10 Error 0xc00000fd

Error Code 0xc00000fd - What is it?

In its most basic essence, Error Code 0xc00000fd appears when a program can not be initiated. It can occur when a file or program is corrupted, incompatible with the current version of the operating system, or out of date.

This error code occurs primarily in Windows but is also present in previous editions of the operating system. The symptoms of this error and the resolution methods for each of these systems are essentially resolved in the same way.

Common symptoms include:

  • Failure of programs to open properly, even if they were able to be opened in the past
  • The appearance of an error message stating that the application couldn’t be started correctly

There are several different things that Windows 10 users can do to try to fix the appearance of Error Code 0xc00000fd on their machine. Some of these methods are fairly simple for the average user, while others may require advanced knowledge and comfort with diving into the deeper tools and settings of the Windows operating system. If you have difficulty in implementing the methods below, contact a qualified Windows repair technician to assist you in the resolution of the error code.

Solution

Restoro box imageError Causes

Error Code 0xc00000fd can arise when program files are not recognized properly by the operating system, when the operating system is no longer compatible with the program being run, when files are missing or corrupted, or when the program has been changed in a substantial way. Each of these causes requires a different method of resolution.

Further Information and Manual Repair

Several methods can be used to attempt to resolve Error Code 0xc00000fd on your computer. Basic users can use some of these methods, while others require familiarity with advanced tools and options in Windows. If you have trouble implementing the steps below, contact a qualified professional to assist you. Here are the top ways to deal with Error Code 0xc00000fd on your machine:

Method One:  Check for Updates using the Windows Update Tool

In some cases, compatibility issues can be resolved through updates and patches available directly from Microsoft via the Windows Update tool. This is most likely the case if you have not kept up with regular updates on your machine over time. In your settings, open up the Windows Update tool and run a scan to see if there are any required updates available for your programs or for the operating system itself. If there are updates, install them, then reboot your computer to make sure that all updates are able to be fully applied to your operating system. Attempt to open the program that caused the error after you are finished to see if this method addressed the problem fully or if an additional method needs to be used.

Method Two:  Roll Back to an Earlier Version of the Updates

Sometimes, an update can cause a compatibility issue. If you have previously been able to open the program in question without any problems, but have recently installed an update on your computer, that update may have been the source of the problem. If this is the case, roll your system back to an earlier stage of updates to see if that fixes the problem. If so, you may need to wait to reinstall the updates until Microsoft corrects the issue.

Method Three:  Run Scans on Your Registry, Antivirus Software, Drivers, and Update Troubleshooters

If there truly is a corrupted or missing file within the program that you are trying to run, you can open up several tools to scan for the file that may be causing the trouble and attempt to fix it. Run the following tools to try to fix the problems:
  • Windows Registry Repair Tool (this particular tool may take some time to complete)
  • Windows Update Troubleshooting Wizard
  • Windows Drivers Updates
  • Antivirus software or Microsoft Security Essentials
After running each of these tools, restart your computer to allow any necessary changes to be applied to your system. If the above methods do not fix error Code 0xc00000fd on your particular device or if you do not have the confidence and knowledge to implement these steps on your own, get in touch with a Windows repair professional who can help you to resolve the problem.

Method 4: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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How to Fix the Error 550

Error 550 - What is it?

Error 550 is an SMTP (Simple Mail Transfer Protocol) outgoing server error code. It usually occurs when you try to send emails through your Outlook account and the email message encounters a relay error. The email returns back without being delivered with a 550 error message. The error message is prompted as either of the following:
"550 Requested action not taken: mailbox unavailable" "550 5 2 1 mail from refused spam site"
In other words, the error code 550 means that your SMTP server was not able to deliver the sent email to the user.

Solution

Restoro box imageError Causes

There are multiple reasons for this error message including:
  • The email address was typed incorrectly
  • Incorrect SMTP Server settings
  • ISP placing restrictions for outgoing mails on the email server
  • System infected by virus or malware
Further Information and Manual Repair Regardless of what the reason may be for the error 550 code occurrence, it is advisable to repair and fix the issue quickly to avoid inconvenience. You may not be able to send emails from your Outlook account if the error continues. This can cause great hassle in corresponding with others timely and may create a big communication gap. Here are some quick and efficient ways to resolve this issue on your system:

Solution 1:

There is no need to panic when you encounter error 550. Sometimes the error message may occur because you inserted the wrong/ incorrect email address of the recipient. In such a case, cross-check the recipient’s email address to verify if it is correct. If not, insert the correct address and try sending the email again.

Solution 2:

If the error still persists, try other methods to resolve it. Sometimes error 550 can also occur due to incorrect SMTP settings. Fix it to resolve the error. This can be done by opening your Outlook settings Tools and Accounts option. Now go to view/change the email account for the email account you are having problems with. After that check, the SMTP server is set to mail.yourdomain.com. Then click more settings and then click the outgoing server tab. See if the ‘My server requires authentication for the outgoing server’ is checked. If not, then check on it. Then simply save to confirm changes. Now try emailing again. Hopefully, this will resolve the issue.

Solution 3:

Another reason for the error occurrence can be ISP blockage. When the junk email volumes increase, network administrators (the people who are responsible for managing ISP servers) place restrictions on SMTP email servers to prevent spam on their network. If this is the reason, contact your ISP administrator to resolve the issue.

Solution 4:

Malware and viral infection can also be the cause for error 550. To remove all kinds of viruses including Trojans and spyware and fix the issue right away without compromising on the speed of your PC it is advisable to download Restoro. This is a highly functional and advanced PC Fixer embedded with multiple utilities like a powerful antivirus and a system optimizer. It scans your entire PC in seconds, detects and removes all kinds of viruses. Simultaneously, the system optimizer feature ensures the speed of your PC does not slow down during the scanning and virus removal process. This feature boosts your PC speed significantly. It is user-friendly and has easy navigations making it quite simple for even those users who are not technically sound to work around it and operate it with ease. It is compatible with all Windows versions. Click here to download Restoro and resolve the error 550 messages today!
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Mfplat.dll is missing or was not found
One of the primary packages that install the Windows Media Player is the Media Feature Pack among other related files that are needed by the associated software products. And one of the essential DLL files in that package is the mfplat.dll file which is needed by various games and streaming services. So if this DLL file goes missing, you will most likely encounter any of the following error messages:
  • “mfplat.dll missing”
  • “The application failed to start because mfplat.dll was not found.”
  • “The program can’t start because mfplat.dll is missing from your computer.”
In other circumstances, the Media Feature Package does not come pre-installed with the main Windows package especially for those who use Windows N, thereby causing the error to pop up. The main cause of this problem is that users who use Windows 10 N do not have the Media Feature pack pre-installed with the installation package. Aside from that, the installation package could go missing after a few Windows Updates or if you have uninstalled it by accident. To resolve this problem, you need to check out each one of the given options below.

Option 1 – Try to enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • Next, click on Yes if a User Account Control prompt pops up.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
dism /online /enable-feature /featurename:MediaPlayback
  • Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 2 – Try installing the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:
  • Tap the Windows key + S and then type “about” in the search box.
  • From the search results, click on the “About your PC” to open the About tab of the Settings app.
  • Afterward, scroll down to the Windows specifications and check your Windows version under Edition.
Note: If you have verified that your PC is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:
  • Click this link to download and install the Media Feature Pack from Microsoft’s official website.
  • Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
  • After that, wait until the request is validated. The download should begin in a few minutes automatically.
  • Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
  • Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 3 – Try to extract a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.
  • Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
  • After that, open the windows.old folder and then go to the syswow64 folder.
  • Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C:/windows/syswow64.
  • Restart your computer and check if the error is now resolved or not.
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Where can you get computer viruses & malware
From their infant stages to modern days, computer viruses were always kind of here. From simple ones that were annoying with playing speaker sounds and throwing messages on screen to more malicious ones capable of deleting and encrypting files. In today's modern world it is very important to protect yourself, modern viruses are not a joke anymore and they are aimed to create serious damage to computer systems. Where can you get computer viruses & malwareThey can encrypt files in order to make you pay for a decrypter, they can straight up delete files or even cause some hardware damage. Like mentioned before protecting yourself is important, but protecting does not mean only having antivirus software installed, information, where are common places in which they lurk and could be picked up, is also very important. That is why we are exploring in this article the most common place where you can pick viruses or other malware.

Downloading Programs

Programs that contain the downloadable files are the commonest source of malware such as freeware, worms, and other executable files. Whether you download an image editing software, a music file, or an e-book, it is important to ensure the reliability of the source of the media. Unknown, new, or less popular sources should be avoided.

Pirated or Cracked Software

Are you aware of software cracking? Well, every time you open cracked software, your antivirus software might flag it as malware as the cracks consist of malicious scripts. Always say “No” to cracks as they can inject malicious script into your PC.

Email Attachments

Anyone can send you an email attachment whether you know them or not. Clicking on unknown links or attachments can harm your device. Think twice before clicking anything and make sure that file type is not ‘.exe’.

Internet

One of the easiest ways to get a virus on your device is through the Internet. Make sure to check the URL before accessing any website. For a secured URL always look for ‘HTTPS in it. For example, when you click videos published on social media websites, they may require you to install a particular type of plug-in to watch that video. But in reality, these plug-ins might be malicious software that can steal your sensitive information.

Booting Data from Unknown CDs

Malicious software can get into your device through an unknown CD. A good practice to be safe from malicious infection is to remove CD when your device is not working at all. Your system could reboot the CD if it is not removed before switching off the computer.

Bluetooth

Bluetooth transfers can also infect your system, so it is crucial to know what type of media file is being sent to your computer whenever a transfer takes place. An effective armor would be to allow Bluetooth connectivity with only known devices and activate it only when required.

Unpatched Software

Often overlooked, unpatched software is also a leading source of virus infection. Security holes in software are exploited by attackers and are unknown to software makers until the attackers release them in the form of zero-day attacks. It is therefore recommended to install software updates as soon as they are available on your PC.
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Word icon is not showing on .doc & .docx
Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below. Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.
  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
    • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.
  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.
  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.
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Fix Your PIN is no longer available in Windows
A recent update in Windows 10 has caused a couple of glitches. One of these glitches is having trouble signing into Windows 10. Some users reported that they were not able to sign in to their computers using a PIN and they weren’t also able to reset it either. If you are one of these users, then you’ve come to the right place as this post will help you resolve issues that you are having in signing in to your computer using your PIN or fingerprint with Windows Hello. When you encounter this issue, you will get an error message on your screen stating:
“Your PIN is no longer available due to a change in the security setting on this device on this device.”

To resolve this problem, you need to follow the steps laid out below carefully.

  • Step 1: The first thing you need to do is to make sure that you are using an administrator account. After signing in as admin, tap the Win + E keys to open the File Explorer.
  • Step 2: After that, under the View menu, enable Hidden items.
  • Step 3: Next, navigate to the following path:
C:\Windows\Service\Profiles\Local\Service\AppData\Local\Microsoft
Note: From there, you should see a folder named “Ngc”. This folder might be the one that’s causing the problem so you are going to fix it by making some changes. This folder contains all the files responsible for any PIN-related settings. So if you are not able to access the Ngc folder, or it has gotten corrupted for some reason during an update here’s how to fix it.
  • Step 4: Try opening the Ngc folder. If you are able to open it, just skip to step 11 but if you can’t open it and you got the “Permission Denied” error message, proceed to the next few steps.
  • Step 5: Right-click on the Ngc folder and select Properties.
  • Step 6: Under Properties, go to the Security tab and click on the Advanced button.
  • Step 7: Next, click on the Change link which corresponds to the Owner field.
  • Step 8: Then click on Object Types and ensure that everything is selected.
  • Step 9: After that, enter your username in the field. You can just use the email that corresponds to your Microsoft account or you can also use the Check Names button to verify it. Now click OK.
  • Step 10: You should now see a change in the owner's name. Just make sure that you enable the checkbox below it which is labeled, “Replace owner on subcontainers and objects” and then click Apply and close everything.
  • Step 11: Next, try opening the Ngc folder again. You should now be able to access it. After opening the folder, delete all of its contents and make sure that it’s empty.
  • Step 12: Restart your PC. After your computer has booted, go to the Account Settings and try setting up a new PIN. You should now be able to set up a new PIN and use it to sign in to your PC.
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Chrome won’t open or launch on Windows
If you’re suddenly unable to launch or open Google Chrome or unable to load web pages, then it’s most likely that the files in Chrome have been corrupted or some plugin is taking up a lot of resources which is why you encounter an error message saying, “Google Chrome has stopped working”. And when you try to check the Task Manager, you’ll see that Chrome is really taking up lots of resources, however, when you check the Taskbar, strangely, you will see nothing. If you are currently facing this issue in Chrome on your Windows 10 PC, follow the given options below.

Option 1 – Kill Google Chrome’s process in the Task Manager

If you aren’t able to open Chrome, then maybe its process is running in the background and you don’t see the browser windows. If that’s the case, you may have to force quit the browser and then try to open it again.
  • First, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
  • After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
  • Right-click on Google Chrome’s process and then select the End task option.
  • Now try to open Google Chrome again.

Option 2 – Try checking if your antivirus program is blocking Google Chrome

There are instances when due to false-positive, a security or antivirus program might block Chrome which is why it failed to open properly. Thus, you can just disable the security program temporarily and then check if you can now open Chrome or not.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
  • From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
  • After creating a copy of the folder, delete the Default folder.
  • Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Disable the Extensions in Chrome

There are instances when issues on a browser are triggered or caused by some problematic extension. To find out which one of your extensions is causing the problem, disable them all first and then enable them back one by one.
  • Click on the three-dotted icon for the menu located at the top-right corner of your screen.
  • Then click on the More tools option and go to Extensions.
  • From there, you will see a list of all the installed extensions in Chrome.
  • Disable all these extensions and restart the browser.
  • Now enable them back one by one to figure out which one of them is the culprit. You could also remove extensions that you no longer use.

Option 5 – Run the Chrome Cleanup tool

You might also want to try running the Malware Scanner & Cleanup tool in Chrome. This is a built-in tool that can help you get rid of any unwanted pop-ups, banners, ads, unusual startup pages, toolbars, and malware. Thus, it can help you to resolve the issue in Chrome.

Option 6 – Try to reinstall Chrome

If running the Malware Scanner & Cleanup tool in Chrome didn’t work out for you, you can try reinstalling it. To do so, follow these steps:
  • Open the Settings app and go to System > Apps & features.
  • From there, look for Chrome and uninstall it from your PC.
  • Then go to the official website of Google Chrome and download its latest version and install it.
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Completely Remove SafeSearch Guide

SafeSearch is an ad-supported, cross web browser plugin for Internet Explorer and Firefox/Chrome. The browser extension will modify the default or custom settings of the browser including the home page, search settings, and in some cases will modify Internet Explorer’s load time threshold, place a lock file within Firefox to prevent changing settings as well as disable the browser’s Content Security Policy in order to allow for cross-site scripting of the plugin. For these reasons, it has been classified as a browser hijacker.

From the publisher: SafeSearch created by AVSoftware is the unique search engine that filters malicious sites or sites with bad reputations. Every website is weighted on several critical factors – vendor reliability, child safety, privacy issues, user opinions, and ratings.

SafeSearch has been found to be bundled with 3rd party software and malware and therefore is not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is amongst the internet’s constant problems that target browsers. It’s a kind of malware program that directs web browser requests to some other malicious sites. They’re created to disrupt browser functions for several purposes. Typically, the idea is to force users to visit certain websites that are trying to improve their visitor traffic and produce higher ad revenue. Even though it might seem naive, all browser hijackers are damaging and therefore always regarded as security risks. Furthermore, hijackers can make the entire infected system vulnerable – other dangerous malware and viruses will take hold of these opportunities to intrude into your PC effortlessly. Browser hijacking symptoms There are several signs of web browser hijacking: home-page is changed; you see new unwanted bookmarks or favorites added, usually directed to advertisement-filled or pornography websites; the main web browser settings are altered and undesirable or insecure sites are added to the trusted websites list; you notice many toolbars on your internet browser; unstoppable flurries of pop-up advertisements show up on your PC screen; web pages load very slowly and at times incomplete; you cannot visit specific sites like homepages of security software.

So how does a PC get infected with a browser hijacker?

Browser hijackers infect computers in numerous ways, including via a drive-by download, a file-share, or an infected e-mail. They could be included with toolbars, add-ons, BHO, plugins, or browser extensions. Also, some shareware and freeware can put the hijacker within your computer through “bundling”. An example of some notorious browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, but the names are continually changing.

Browser Hijacker Malware – Removal

Certain hijackers could be removed simply by uninstalling the related freeware or add-ons through the Add or Remove Programs in the Microsoft Windows control panel. However, the majority of hijacking codes are certainly not simple to remove manually, as they go much deeper into the operating system. Moreover, manual removal expects you to perform several time-consuming and intricate procedures that are tough to conduct for novice computer users.

What you can do if Virus Stops You From Downloading Anything?

Malware can cause all kinds of damage once they invade your PC, from stealing your personal information to erasing data files on your PC. Certain malware variants alter internet browser settings by adding a proxy server or modify the computer’s DNS settings. In these instances, you will be unable to visit certain or all of the websites, and thus not able to download or install the necessary security software to eliminate the malware. If you are reading this, you may have got infected by malware that stops you from downloading a computer security program like Safebytes Anti-Malware. Even though this type of issue will be tougher to get around, there are a few actions you can take.

Install antivirus in Safe Mode with Networking

Safe Mode is actually a unique, basic version of Windows where only minimal services are loaded to counteract malware and other troublesome applications from loading. In case the malware is set to load automatically when PC boots, switching into this particular mode may well prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. Once you reboot into Safe Mode with Networking, you can download, install, as well as update anti-malware software from there. At this point, you could run the antivirus scan to remove computer viruses and malware without hindrance from another application.

Switch over to an alternate browser

Malicious program code might exploit vulnerabilities in a particular browser and block access to all anti-malware software websites. If you suspect that your Internet Explorer has been hijacked by a computer virus or otherwise compromised by hackers, the most effective approach is to switch over to an alternate web browser such as Google Chrome, Mozilla Firefox, or Apple Safari to download your favorite security program – Safebytes Anti-Malware.

Install security software on a flash drive

To successfully eliminate the malware, you might want to approach the issue of installing an antivirus software program on the affected PC from a different perspective. Do these simple measures to clean up your infected computer using a portable antivirus. 1) Use another virus-free PC to download Safebytes Anti-Malware. 2) Mount the pen-drive onto the same system. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file extension. 4) Select the USB drive as the location when the wizard asks you exactly where you would like to install the application. Follow the on-screen instructions to finish the installation. 5) Transfer the flash drive from the uninfected PC to the infected computer. 6) Double-click the antivirus software EXE file on the thumb drive. 7) Click on the “Scan Now” button to start the virus scan.

Ensure the Safety of Your Computer by Installing SafeBytes Anti-Malware

If you’re looking to install an anti-malware application for your computer, there are numerous tools in the market to consider but you just cannot trust blindly anyone, irrespective of whether it is a free or paid program. Some of them are good but there are several scamware applications that pretend as authentic anti-malware software waiting to wreak havoc on the computer. When searching for an anti-malware program, choose one that provides solid, efficient, and full protection against all known computer viruses and malware. When considering the dependable software programs, Safebytes AntiMalware is certainly the strongly recommended one. SafeBytes can be described as a powerful, real-time anti-spyware application that is made to assist regular computer users in safeguarding their PC from malicious threats. This tool can easily identify, remove, and protect your computer from the latest malware intrusions such as spyware, adware, trojan horses, ransomware, parasites, worms, PUPs, along with other potentially harmful software applications. SafeBytes anti-malware comes with a myriad of enhanced features that sets it aside from all others. Here are a few popular features present in this software: Anti-Malware Protection: By using a critically acclaimed malware engine, SafeBytes gives multi-layered protection which is designed to catch and eliminate threats that are hidden deep inside your computer system. Real-time Active Protection: Malware programs trying to get into the computer are identified and stopped as and when detected by the SafeBytes active protection shields. They’re highly efficient in screening and getting rid of various threats because they are continuously revised with the latest updates and safety measures. Safe Web Browsing: SafeBytes provides an instant safety rating on the web pages you are about to visit, automatically blocking risky sites and ensure that you’re certain of your safety while browsing the net. Low CPU and Memory Usage: This software is lightweight and will work quietly in the background, and will not have an effect on your computer efficiency. 24/7 Customer Service: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SafeSearch without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SafeSearch

Files: C:Program FilesPrimesoftSafeSearchsafesearch.dll C:Program FilesPrimesoftSafeSearch_safesearch.dll C:Program FilesPrimesoftSafeSearchaanyvkcf.exe C:Program FilesPrimesoftSafeSearchsafesearch.exe C:Program FilesPrimesoftSafeSearchrgzcdhtn.exe Registry: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRunaanyvkcf HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRunSafeSearch HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRunrgzcdhtn HKEY_CURRENT_USERSoftwarePrimeSoft HKEY_CURRENT_USERSoftwareSafeSearch HKEY_CLASSES_ROOT.QSCH HKEY_CLASSES_ROOTQSCH File HKEY_CLASSES_ROOTSafeSearch.SafeSearchBHO HKEY_CLASSES_ROOTSafeSearch.SafeSearchBHO.1 HKEY_CLASSES_ROOTCLSID00000000-0000-0000-0000-000000000001 HKEY_CLASSES_ROOTInterface28E6CCE2-3F2C-4B3D-9CB4-2FC8715A3ECE HKEY_CLASSES_ROOTTypelib82E9DE01-D860-40E4-B9C1-91F0E8272962 HKEY_CLASSES_ROOTTypelibCB5006EE-F57D-4116-B7B6-48EB564FE0F0 HKEY_CLASSES_ROOTmimedatabasecontent typeapplication/x-QSCH HKEY_USERS.defaultSoftwareNetscapeNetscape NavigatorTrusted External Applications%System%aanyvkcf.exe=yes HKEY_USERS.defaultSoftwareNetscapeNetscape NavigatorSuffixesApplication/x-QSCH HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerToolbar00000000-0000-0000-0000-000000000001 HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallaanyvkcf HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallrgzcdhtn
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