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Malware in Popular CCleaner

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected.

The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

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How to Fix Windows 10 Error 0x80070017

Error Code 0x80070017- What is it?

Error Code 0x80070017 is an error code that is most often associated with Windows 10 installations, although it has also been encountered by users on previous versions of the Windows operating systems. It is usually encountered as users attempt to install a new version of the software on their machine.

Common symptoms include:

  • A vague error message regarding the inability of the system to copy over the necessary files pops up as users attempt to install a new version of the Windows operating system on their computer

While it can be hard to tell what the exact cause of Error Code 0x80070017 is on your specific device, the good news is that there are two primary methods that can be used to fix the problem and to allow you to proceed with your installation. These two methods do require some degree of technical knowledge and/or skill, so if you don’t feel like you have the ability to undertake them on your own, be sure to get in touch with a trusted computer repair professional to assist you.

Solution

Restoro box imageError Causes

The most basic cause of Error Code 0x80070017 is that some of the files that are needed by the system to complete the installation are either not being found by the computer or are believed to be corrupted by the system. When this happens, security features within the software prevent it from completing the installation process, so as to avoid damage to the computer. Error Code 0x80070017 can be disruptive to your installation process, but there are two basic methods that can be employed to resolve it.

Further Information and Manual Repair

While it can be frustrating to encounter Error Code 0x80070017 on your Windows machine, there are two methods that can be used to try to resolve the problem. One of these methods is extremely simple, even for the most basic users, while the second method takes a little bit more skill and technical knowledge. If you aren’t able to complete these methods on your own, be sure to get in touch with a qualified computer repair technician that can assist you. Here are the best ways to attempt to resolve Error Code 0x80070017 on your device:

Method One:  Clean Your Physical Disk

If you purchased a physical disk version of the installation files for your Windows operating system, remove the disk from your drive and clean it using a microfiber or other lint-free cleaning cloth. As you wipe down the disk, do not use any chemicals, and be sure to wipe gently from the center towards the outside edge rather than the other direction, as failure to do so can damage the disk irreparably.

In some cases, you may need to contact Windows support if you believe that there is an error on the disk itself, such as a scratch, that would prevent the disk from being used as needed in the installation process. They may be able to offer you a replacement disk or you may be able to download a digital copy of the version that you are attempting to install on your machine.

Method Two:  Use the Chkdsk Utility

To determine if there may be an error within the disk drive itself, place the installation disk into the drive and restart the system. Go through the prompts until you see the option to “repair your computer.” Choose the operating system that you are using, go into the menu for System Recovery, and type in the words “Chkdsk/r” to begin to use the tool.

Whenever you run a tool like Chkdsk on your computer, it is important to restart your machine afterward to ensure that any changes that have been made are able to be fully applied and accepted by the operating system that you are running.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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Completely Remove MixGames from Your Windows PC

mixGames is an Extension for Google Chrome that adds “Games:” functions to Google Chrome. In our testing, this function did not work and only redirects you back to the extension page. There are two variations of mixGames: mixGames Search, which changes the Chrome homepage to one managed by their own advertising-driven search; and mixGames Start, which changes the homepage in Chrome. These extensions utilize Searchalo to change search engine functions from the default or user-set preferences to Yahoo, injecting additional advertising. Due to the browser function modifications, mixGames is classified as potentially unwanted and is flagged for detection and optional removal by some Antivirus programs.

About Browser Hijackers

Browser hijacking is a common type of online fraud where your web browser configuration settings are altered to allow it to do things you do not intend. They are created to disrupt web browser programs for a variety of reasons. These are typically used to force hits to predetermined sites, manipulating web traffic to generate ad revenue. Nevertheless, it isn’t that innocent. Your internet safety is jeopardized and it is also extremely annoying. What’s more, hijackers can make the entire infected system fragile – other dangerous malware and viruses would use these opportunities to get into your system very easily.

Indications of browser hijack

There are various symptoms that could indicate a browser hijacking: 1. the browser’s home page is modified 2. new bookmarks pointing to pornographic websites are added to your favorite pages 3. the main web browser settings are modified and unwanted or unsafe resources are added to the trusted websites listing 4. you’re getting new toolbars you have never noticed before 5. your browser will display constant pop-up windows 6. your internet browser starts running sluggishly or exhibits frequent errors 7. you cannot go to certain sites like home pages of antivirus software.

Exactly how browser hijacker finds its way onto your computer

Browser hijackers infect computers by numerous means, including through a file-share, a drive-by download, or an infected e-mail attachment. Many internet browser hijackings come from add-on programs, i.e., browser helper objects (BHO), toolbars, or plug-ins added to web browsers to give them extra capabilities. A browser hijacker can be installed as a part of freeware, demoware, shareware, and fake programs. A good example of a well-known browser hijacker is the latest Chinese malicious software known as “Fireball”, which has infected 250 million computer systems globally. It works as a hijacker but can be turned into a full-functioning malware downloader later on. Browser hijacking can cause severe privacy problems and even identity theft, disrupt your web browsing experience by taking command over outbound traffic, substantially slows down your personal computer by depleting a lot of resources, and result in system instability at the same time.

How you can fix a browser hijack

Some hijackers can be easily removed by uninstalling the free software they were included with or by eliminating any extension you’ve recently added to your browser. But, the majority of hijacking codes aren’t easy to remove manually, since they go deeper into your operating system. Besides, browser hijackers can modify the Windows registry therefore it can be quite hard to restore all of the values manually, especially if you’re not a very tech-savvy individual.

How To Install Safebytes Anti-Malware On An Infected PC

All malware is bad and the consequences of the damage will vary according to the specific kind of malware. Certain malware types modify web browser settings by including a proxy server or change the computer’s DNS settings. In such cases, you will be unable to visit certain or all internet sites, and therefore unable to download or install the required security software to remove the infection. If you are reading this, you may have affected by a virus that stops you from downloading a computer security application like Safebytes Anti-Malware. Do as instructed below to remove malware by alternate methods.

Get rid of viruses in Safe Mode

In Safe Mode, you could modify Windows settings, uninstall or install some applications, and remove hard-to-delete viruses. In the event the malware is blocking internet access and affecting your computer, running it in Safe Mode allows you to download anti-malware and run a diagnostic scan while limiting possible damage. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and find the “Safe Boot” options in the “Boot” tab. Once you are in Safe Mode, you can try to download and install your antivirus software program without the hindrance of the malware. Following installation, run the malware scanner to get rid of standard infections.

Switch over to an alternative browser

Some malware only targets specific internet browsers. If this sounds like your situation, make use of another internet browser as it could circumvent the computer virus. The ideal way to avoid this issue is to pick a web browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Create a portable USB antivirus for removing malware

Another option would be to make a portable antivirus program on your USB flash drive. Do these simple steps to clean up your affected computer using a portable antivirus. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug the USB drive into the uninfected computer. 3) Double-click the executable file to open the installation wizard. 4) Choose the drive letter of the pen drive as the location when the wizard asks you where you want to install the antivirus. Follow activation instructions. 5) Transfer the flash drive from the clean PC to the infected PC. 6) Double-click the EXE file to run the Safebytes program from the pen drive. 7) Run Full System Scan to detect and get rid of all types of malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

These days, an anti-malware tool can protect your computer from different kinds of online threats. But how do choose the best one among several malware protection software that’s available on the market? You may be aware, there are lots of anti-malware companies and tools for you to consider. Some are well worth your money, but most aren’t. You have to be very careful not to choose the wrong application, especially if you purchase a paid software. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for the security-conscious user. SafeBytes anti-malware is a powerful, very effective protection software intended to assist users of all levels of IT literacy in identifying and removing harmful threats out of their personal computers. Using its outstanding protection system, this software will quickly detect and remove the majority of the security threats, which include browser hijackers, viruses, adware, ransomware, PUPs, and trojans. SafeBytes anti-malware takes PC protection to a whole new level with its enhanced features. The following are some of the best ones: World-class AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware removal tool can identify and eliminate the malware threats hiding in your computer effectively. Active Protection: SafeBytes delivers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides users with superior firewall protection. Website Filtering: Through its unique safety rating, SafeBytes alerts you whether a site is safe or not to visit it. This will assure that you’re always certain of your online safety when browsing the web. Faster Scan: This tool has one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a short amount of time to complete. Low Memory/CPU Usage: SafeBytes is really lightweight software. It consumes an extremely small amount of processing power as it works in the background therefore you will not see any computer performance problems. 24/7 Assistance: You can get totally free 24/7 technical support from their computer experts on any product queries or computer security issues.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use malware removal software and like to remove mixGames manually, you may accomplish this by going to the Windows Add/Remove Programs menu in the control panel and removing the offending program; in cases of browser extensions, you could uninstall it by going to the browser’s Add-on/Extension manager. It is also suggested to factory reset your browser settings to their default state. Lastly, examine your hard disk for all of the following and clean your Windows registry manually to remove leftover application entries following an uninstallation. But bear in mind, this is a complicated task and only computer experts can perform it safely. In addition, certain malware is capable of replicating or preventing deletion. Completing this task in Safe Mode is recommended.
Registry: HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain Default_Page_URL HKEY_LOCAL_MachineSoftwareClassesmixGame HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun .exe HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settingsrandom HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionrunrandom HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings CertificateRevocation = ’0
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Turn off or on Mobile Hotspot remotely
In case you don’t know, new support has been added by Microsoft to Windows 10 that now allows users to turn off or on the Mobile Hotspot remotely. The Mobile Hotspot feature, known earlier as “Virtual Networks”, was first introduced with the initial release of Windows 10. With this new feature to remotely turn on or off the Mobile Hotspot in Windows 10, users can just use the Bluetooth on their mobile phones to turn off or on the Mobile Hotspot even when their Windows 10 computers are out of their reach. To turn off or on the Mobile Hotspot feature in your Windows 10 computer remotely, there are two options you can try. First, you can do it using the Windows 10 settings app or using the Registry Editor. To get started, refer to the following options.

Option 1 – Turn off or on the Mobile Hotspot remotely via Windows 10 Settings app

  • First, you need to open the Windows 10 Settings app and from there go to Network & Internet and then go to the Mobile Hotspot section.
  • After that, scroll down to the “Turn on remotely” section.
  • Once done, make sure that the toggle button is set to ON and that the Bluetooth of both devices is turned on and paired as well. This should enable the feature to turn on or off the mobile hotspot remotely.

Option 2 – Turn off or on the Mobile Hotspot remotely via Registry Editor

Before you get started with the second option, make sure that you create a System Restore point first. Once done, proceed to the following steps:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWcmSvcTethering
  • From there, look for the DWORD named “RemoteStartupDisabled” and set its Value data to be “0”. This will enable the feature that will allow you to remotely turn on or off the mobile hotspot in your Windows 10 computer. To disable it, just set its Value data to “1”.
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A Quick Guide to Resolving Error Code 0x800ccc92 on Your PC

0x800ccc92 - What is it?

Do you come across this error message “Receiving’ reported error (0x800ccc92): “Your e-mail server rejected your login”? Verify your user name and password in your account properties. The server responded: - ERR invalid user names and password” when you try to send or open emails using your Outlook account? If yes, then this article is a must-read for you as we explain why this error occurs and how you can resolve it. To begin with, 0x800ccc92 is a common Microsoft Outlook error. This error restricts your ability to send and receive emails on your Outlook email address. In other words, it locks you out and hampers your ability to use your account successfully causing a great deal of inconvenience especially if you use your Outlook account for communication in and across your office.

Solution

Restoro box imageError Causes

The 0x800ccc92 error message may occur due to numerous reasons so narrowing it down to one particular reason for occurrence is not easy. However, here we have listed down some of the most common causes of this error code:
  • Incorrect Outlook configuration settings
  • Invalid password or username
  • PST file crosses its fixed file size limit
  • Failure of POP3 and Protocol STMP in database server connection
  • Improper synchronization between Outlook and the server
  • Virus Infection
  • Invalid registry entries

Further Information and Manual Repair?

To fix the error code 0x800ccc92 on your system, here are some quick, effective, and easy DIY solutions that you can try:

Solution 1:

Sometimes the error code may occur due to an invalid password and usernames entry. Therefore, first, cross-check user ID and password. If you’ve entered the wrong password, try inserting the correct password to access your account.

Solution 2:

If the error still persists, then try installing the latest available Server Service Pack for Exchange. This solution works best if compatibility is the issue and the underlying reason for the error is improper synchronization between Outlook and the server.

Solution 3:

The presence of malware and viruses can also lead to such errors. Therefore, it is advisable to scan your entire PC for malware and viruses using a powerful antivirus.

Solution 4:

If the issue occurs due to bad and invalid registry entries, then it is important that you remove them right away. Due to such entries, you may experience the 0x800ccc92 error on your PC. To remove them, you need to download a registry cleaner. Downloading two programs an antivirus and a registry cleaner separately may slow down the speed of your PC. Therefore, to ensure this does not happen it is recommended you install Restoro Restoro is an advanced and multi-functional PC Fixer. This software is deployed with an intuitive algorithm and multiple powerful PC repair utilities including a registry cleaner, anti-virus, and a system optimizer. It is a one-stop solution for all PC-related issues. Using this tool, you can scan your entire PC and remove all types of malicious software including malware, viruses, spyware, and Trojans corrupting your PC in seconds. Simultaneously, it also removes all bad registry keys and entries and files the damaged system file, thereby restoring the registry back to normal. The system optimizer utility ensures your PC speed is not compromised due to the repair process. This software is safe, bug-free, efficient, and user-friendly. It is compatible with all Windows versions. Click here to download Restoro on your PC to instantly remove viruses and invalid registry entries to resolve the 0x800ccc92 error message on your system now!
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How to Obliterate PyLocky Ransomware

What is PyLocky ransomware? And how does it execute its attack?

PyLocky ransomware is a file-locking malware created in order to lock important files and demand ransom from victims in exchange for data recovery. This new ransomware uses the .lockymap extension in marking the files it encrypts. It starts to execute its attack by dropping the following malicious payload in the system:
Name: facture_4739149_08.26.2018.exe SHA256:8655f8599b0892d55efc13fea404b520858d01812251b1d25dcf0afb4684dce9 Size: 5.3 MB
After dropping its malicious payload, this crypto-malware connects the infected computer to a remote server where it downloads more malicious files and places them on system folders. It then applies a data gathering module used to gather data about the user and the computer. The malicious files that were downloaded earlier along with the data obtained are used for another module called stealth protection. This allows PyLocky ransomware to execute its attack without detection from any security or antivirus programs installed in the system. It also modifies some registry keys and entries in the Windows Registry such as:
  • HKEY_CURRENT_USERControl PanelDesktop
  • HKEY_USERS.DEFAULTControl PanelDesktop
  • HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
  • HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
  • HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce
  • HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce
Once all the modifications are carried out, PyLocky ransomware will begin encrypting its targeted files using a sophisticated encryption cipher. Following the encryption, it adds the .lockymap extension to each one of the encrypted files and releases a ransom note named “LOCKY-README.txt” which contains the following content:
“Please be advised: All your files, pictures document and data has been encrypted with Military Grade Encryption RSA ABS-256. Your information is not lost. But Encrypted. In order for you to restore your files, you have to purchase a Decrypter. Follow these steps to restore your files. 1* Download the Tor Browser. ( Just type in google “Download Tor“ 2‘ Browse to URL: http://4wcgqlckaazungm.onion/index.php 3* Purchase the Decryptor to restore your files. It is very simple. If you don’t believe that we can restore your files, then you can restore 1 file of image format for free. Be aware the time is ticking. Price will be doubled every 96 hours so use it wisely. Your unique ID : CAUTION: Please do not try to modify or delete any encrypted file as it will be hard to restore it. SUPPORT: You can contact support to help decrypt your files for you. Click on support at http://4wcgqlckaazungm.onion/index.php”

How does PyLocky ransomware spread over the web?

PyLocky ransomware spreads using malicious spam email campaigns. Creators of this threat embed an infected attachment to spam emails and send them using a spambot. Crooks may even use deceptive tactics to trick you into opening the malware-laden immediately which is something you must not do. Thus, before opening any emails, make sure that you’ve thoroughly checked them. To successfully obliterate PyLocky ransomware from your computer, refer to the removal guide laid out below.
  • Step 1: Launch the Task Manager by simply tapping Ctrl + Shift + Esc keys on your keyboard.
  • Step 2: Under the Task Manager, go to the Processes tab and look for the process named facture_4739149_08.26.2018.exe and any suspicious-looking process which takes up most of your CPU’s resources and is most likely related to PyLocky ransomware.
  • Step 3: After that, close the Task Manager.
  • Step 4: Tap Win + R, type in appwiz.cpl and click OK or tap Enter to open Control Panel’s list of installed programs.
  • Step 5: Under the list of installed programs, look for PyLocky ransomware or anything similar, and then uninstall it.
  • Step 6: Next, close the Control Panel and tap Win + E keys to launch File Explorer.
  • Step 7: Navigate to the following locations below and look for PyLocky ransomware’s malicious components such as facture_4739149_08.26.2018.exe and LOCKY-README.txt as well as other suspicious files, then delete all of them.
%TEMP% %WINDIR%System32Tasks %APPDATA%MicrosoftWindowsTemplates %USERPROFILE%Downloads %USERPROFILE%Desktop
  • Step 8: Close the File Explorer.
  • Step 9: Tap Win + R to open Run and then type in Regedit in the field and tap enter to pull up Windows Registry.
  • Step 10: Navigate to the following path:
HKEY_CURRENT_USERControl PanelDesktop HKEY_USERS.DEFAULTControl PanelDesktop HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce
  • Step 11: Delete the registry keys and sub-keys created by PyLocky ransomware.
  • Step 12: Close the Registry Editor and empty the Recycle Bin.
Try to recover your encrypted files using the Shadow Volume copies Restoring your encrypted files using Windows Previous Versions feature will only be effective if PyLocky ransomware hasn’t deleted the shadow copies of your files. But still, this is one of the best and free methods there is, so it’s definitely worth a shot. To restore the encrypted file, right-click on it and select Properties, a new window will pop up, then proceed to Previous Versions. It will load the file’s previous version before it was modified. After it loads, select any of the previous versions displayed on the list like the one in the illustration below. And then click the Restore button.
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Windows is stuck on signing out screen
As you know, each time you log out of your Windows 10 computer, it will take you to the login screen where you can switch users or log back in. But there are instances where Windows 10 remains stuck on the signing out screen, along with a blue spinning circle and all you can see is the process of your computer signing out, however, it does not progress and only gets stuck there. Thus, in this post, you will be guided on how you can resolve such an issue on your Windows 10 computer. So if you are one of the users who experience the same problem, there are several fixes you can check out if your computer is stuck on the signing out screen with a blue spinning circle. You can try to force shutdown your computer or troubleshoot the problem in a Clean Boot State. You could also try to check the status of the User Profile Service or repair User Profile, as well as run System Restore. For more details, refer to each one of the suggestions provided below. But before you troubleshoot the problem, make sure that you are logged in to your computer as an administrator.

Option 1 – Try to force shutdown your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.
  • First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
  • After that, plug out and plug in your computer and automatically turn it on.
  • Once done, check if the issue is now fixed or not.

Option 2 – Put your computer in a Clean Boot State

It is possible that some third-party application is causing your computer to get stuck in the signing out screen. So you can try putting your computer in a Clean Boot State and see if it fixes the problem.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer is in a Clean Boot State, you should now be able to sign out or sign in without any problem.

Option 3 – Try checking the status of the User Profile Service

If forcing your computer to shut down or putting your computer in a Clean Boot State didn’t fix the problem, you can try to check the status of the User Profile Service since it is the one responsible for loading and unloading user profiles. Thus, if this service is disabled or stopped, you will no longer be able to sign out or sign in successfully.
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Services Manager.
  • From there, look for the User Profile Service and make sure that its Startup Type is set to Automatic and that its status is “Started”.
  • Once done, exit the Services Manager and see if the issue is resolved.

Option 4 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made and then check if it fixed the problem or not.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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How to remove MyWebFace

MyWebFace is a browser extension developed by Mindspark. This extension claims to allow users to easily access websites that allow them to make a cartoon portrait of themselves. While this may seem interesting in the beginning, all this extension does is to add links to already popular websites that are easy to find.

When installed MyWebFace changes your default search engine and your home page to MyWay.com.

While the extension is running it gathers user browsing information, allowing it to mine data and better server unwanted ads throughout your browsing sessions. MyWebFace has been marked as a Browser Hijacker by many anti-virus programs, and while not considered malware, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malicious software that alters web-browser configurations without the user’s knowledge or consent. These hijacks happen to be rising at a worrying rate worldwide, and it could be really nefarious and sometimes harmful too. Browser hijackers are capable of doing a variety of things on your PC. In general, hijackers are made for the benefit of online hackers often through revenue generation that comes from forced ad clicks and website visits. Although it may seem naive, all browser hijackers are harmful and thus always classified as security risks. Browser hijackers could also let other destructive programs without your knowledge further damage the computer.

Indications of browser hijack

There are numerous signs that indicate the browser is highjacked: 1. the browser’s home page is changed 2. if you enter a URL, you find yourself constantly directed to a different web page than the one you intended 3. the default web engine has been changed and your web browser security settings have been lowered without your knowledge 4. unsolicited new toolbars are added to your web browser 5. you observe numerous ads pop up on the web browsers or computer screen 6. your browser gets sluggish, buggy crashes often 7. you can’t go to certain websites like home pages of anti-malware software.

How does a browser hijacker infect a PC

Browser hijackers can get into a PC in some way or other, for instance via downloads, file sharing, and e-mail also. They also come from add-on applications, also known as browser helper objects (BHO), web browser extensions, or toolbars. Also, some shareware and freeware can put the hijacker within your computer through “bundling”. Typical examples of browser hijackers include Conduit, CoolWebSearch, OneWebSearch, Coupon Server, RocketTab, Snap.do, Delta Search, and Searchult.com. Browser hijacking can cause severe privacy problems and even identity theft, disrupt your browsing experience by taking control over outgoing traffic, substantially slows down your PC by deleting lots of system resources, and lead to system instability at the same time.

Browser Hijacker Malware – Removal

Certain hijackers can be removed simply by uninstalling the corresponding freeware or add-ons from the Add or Remove Programs in the Windows control panel. In some cases, it can be a difficult task to discover and get rid of the malicious piece because the associated file will be running as part of the operating system process. Moreover, manual removal requires you to execute several time-consuming and complex procedures that are tough to conduct for inexperienced computer users. Browser hijackers could be effectively removed by installing the anti-malware application on the affected system. To get rid of any type of browser hijacker from your computer, you could download this particular top-notch malware removal program – SafeBytes Anti-Malware. And use a system optimizer, such as Total System Care, to eliminate all related files from the registry and repair browser issues.

Tips on How to Eliminate a Virus that is Blocking Websites or Preventing Downloads

Malware may cause several different types of damage to PCs, networks, and data. Some malware is meant to restrict or block things that you wish to do on your personal computer. It may well not permit you to download anything from the internet or stop you from accessing some or all sites, in particular the anti-virus sites. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your system. Even though this type of problem can be tougher to get around, there are a few actions you can take.

Start Windows in Safe Mode

The Windows OS includes a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. In case the virus is set to load immediately when the PC starts, switching to this mode may prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard right before the Windows boot screen appears; Or after normal Windows boot up, run MSCONFIG, look over “Safe Boot” under the Boot tab, and click Apply. Once you’re in safe mode, you can attempt to install your antivirus software application without the hindrance of the malicious software. Following installation, run the malware scanner to eliminate standard infections.

Switch over to an alternate internet browser

Some malware only targets certain internet browsers. If this is your case, utilize another web browser as it might circumvent the computer virus. If you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the best course of action is to switch to an alternate browser like Chrome, Firefox, or Safari to download your favorite computer security software – Safebytes Anti-Malware.

Install and run anti-virus from a USB drive

To effectively get rid of the malware, you should approach the problem of running an anti-malware software program on the affected computer from a different angle. To run anti-virus using a USB flash drive, follow these simple steps: 1) Use another virus-free computer system to download Safebytes Anti-Malware. 2) Insert the USB drive into the uninfected PC. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) When asked, select the location of the USB drive as the place in which you would like to store the software files. Do as instructed on the screen to complete the installation process. 5) Transfer the thumb drive from the clean computer to the infected computer. 6) Double-click the anti-malware software EXE file on the USB flash drive. 7) Click the “Scan Now” button to start the virus scan.

Highlights of SafeBytes Anti-Malware

If you are looking to install an anti-malware program for your PC, there are numerous tools on the market to consider nonetheless, you just cannot trust blindly anyone, irrespective of whether it is a free or paid program. A few of them do a good job in removing threats while some will harm your computer by themselves. You should choose one that is efficient, practical, and has a strong reputation for its malware source protection. On the list of strongly recommended software is SafeBytes Anti-Malware. SafeBytes has a superb history of top-quality service, and customers appear to be very happy with it. SafeBytes anti-malware is a reliable tool that not only secures your PC permanently but is also quite easy to use for people of all ability levels. With its outstanding protection system, this utility will quickly detect and remove the majority of the security threats, including browser hijackers, viruses, adware, ransomware, trojans, worms, and PUPs.

There are many amazing features you will get with this particular security product. Listed below are a few of the great ones:

Antimalware Protection: Using its enhanced and sophisticated algorithm, this malware elimination tool can identify and remove the malware threats hiding in your PC effectively. Real-time Threat Response: Malware programs looking to enter the computer are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This tool will continuously monitor your PC for any suspicious activity and updates itself continuously to keep abreast of the constantly changing threat scenarios. Faster Scanning: This software has one of the fastest and most powerful virus scanning engines in the industry. The scans are extremely accurate and take a little time to complete. Safe Web Browsing: Through its unique safety ranking, SafeBytes notifies you whether a site is safe or not to visit it. This will assure that you’re always certain of your online safety when browsing the net. Minimal CPU Usage: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses very low computer resources, this program leaves the computer’s power exactly where it belongs: with you actually. 24/7 Guidance: You can obtain absolutely free 24/7 technical assistance from their computer experts on any product queries or PC security issues. To conclude, SafeBytes Anti-Malware is really great for securing your computer against all kinds of malware threats. You now may understand that this particular software does more than just scan and eliminate threats in your PC. You will get the best all-around protection for the money you spend on SafeBytes Anti-Malware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MyWebFace without the use of an automated tool, it might be actually possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. Lastly, check your hard disk for all of the following and clean your computer registry manually to remove leftover application entries after uninstallation. However, editing the registry can be a difficult job that only advanced users and professionals should try to fix it. Moreover, certain malicious programs are capable to defend against its deletion. You’re advised to do this process in Safe Mode.
Files: %PROGRAMFILES%\MyWebFace_5aEI\Installr.binaEZSETP.dll %PROGRAMFILES%\MyWebFace_5aEI\Installr.bin\NP5aEISb.dll Search and Delete: 5aauxstb.dll 5abar.dll 5abarsvc.exe 5abrmon.exe 5abrstub.dll 5adatact.dll 5adlghk.dll 5adyn.dll 5afeedmg.dll 5ahighin.exe 5ahkstub.dll 5ahtmlmu.dll 5ahttpct.dll 5aidle.dll 5aieovr.dll 5aimpipe.exe 5amedint.exe 5amlbtn.dll 5amsg.dll 5aPlugin.dll 5aradio.dll 5aregfft.dll 5areghk.dll 5aregiet.dll 5ascript.dll 5askin.dll 5asknlcr.dll 5askplay.exe 5aSrcAs.dll 5aSrchMn.exe 5atpinst.dll 5auabtn.dll CREXT.DLL CrExtP5a.exe NP5aStub.dll T8EXTEX.DLL T8EXTPEX.DLL T8HTML.DLL T8RES.DLL T8TICKER.DLL Folders: C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensionsaffxtbr@MyWebFace_5a.com C:\Documents and Settings\username\Application Data\MyWebFace_5a C:\Program Files\MyWebFace_5a Registry: Key HKLM\SOFTWARE\MyWebFace_5a Key HKLM\SOFTWARE\MozillaPlugins\@MyWebFace_5a.com/Plugin Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWebFace_5abar Uninstall Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\b1df253a-9e7a-480d-b6a5-7a435b520dbb Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\14d02517-c8be-4735-a344-3c8366c77aa0 Key HKLM\SOFTWARE\Classes\MyWebFace_5a.ThirdPartyInstaller Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SkinLauncherSettings Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SkinLauncher Key HKLM\SOFTWARE\Classes\MyWebFace_5a.ScriptButton Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SettingsPlugin Key HKLM\SOFTWARE\Classes\MyWebFace_5a.RadioSettings Key HKLM\SOFTWARE\Classes\MyWebFace_5a.Radio Key HKLM\SOFTWARE\Classes\MyWebFace_5a.PseudoTransparentPlugin Key HKLM\SOFTWARE\Classes\MyWebFace_5a.MultipleButton Key HKLM\SOFTWARE\Classes\MyWebFace_5a.HTMLPanel Key HKLM\SOFTWARE\Classes\MyWebFace_5a.HTMLMenu Key HKLM\SOFTWARE\Classes\MyWebFace_5a.FeedManager Key HKLM\SOFTWARE\Classes\MyWebFace_5a.DynamicBarButton Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace_5a Browser Plugin Loader Data: 5aPlugin.dll Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace Search Scope Monitor Data: 5abrmon.exe Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace Data: MyWebFace.dll
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Malware Guide: How to Remove WidgiToolbar

What is WidgiToolbar?

The WidgiToolbar is an unscrupulous application designed to advertise other applications as a part of a bundle, steal financial information and penetrate the security of a computer system, making it open to other threats. In most cases, WidgiToolbar claims to center its installs on toolbars but that’s not always the case. Technical details about WidgiToolbar Malware include:
Digital Publisher: GreenTree Applications srl Product Version: YTD Video Downloader 4.8.9.7 Original File Name: YTDStub.exe Entry Point:  0x0000323C

Assessment of WidgiToolbar

Created by GreenTree Applications/ Spigot Inc., the WidgiToolbar is a list of nested toolbars. This application was in fact a bundle, installing several other applications upon installation. For this installation, WidgiToolbar installed only the YouTube Downloader toolbar and several other applications. Thereafter, the application appeared pretty harmless but is intended on distributing advertisements over the user’s computer, often without the user’s discretion. It’s all in the ads. Additionally, based on evaluations made by Security Analysts, the WidgiToolbar application is used for extracting personal and financial information from a user’s computer system. Financial information encapsulates banking and credit card details. Your passwords and other highly confidential information might be detected by the WidgiToolbar application if care is not taken. Overall, the WidgiToolbar installs and collects information from your computer system without your knowledge and permission. Furthermore, WidgiToolbar leaves a computer system vulnerable and susceptible to other threats and malware. The application is known for opening a portal or door into your computer system. This implies that other software can be installed on your computer via this avenue, once again without your knowledge. Responsible for wreaking havoc on your computer, it’s then pertinent that you remove it altogether. Manually removing the WidgiToolbar is not an option. Why? A manual removal procedure will not be able to remove the software in its entirety. An automated tool is the best option. Like all other programs offered as a bundle, several other programs were installed. These include:
  1. MS Build
  2. Reference Assemblies
  3. PRO PC Cleaner
Soon after the installation of WidgiToolbar was completed, there were a total of four (4) new applications installed on the computer. These were all found in the computer's Local Drive. After WidgiToolbar was installed, the application attempted to change the default search provider to search.yahoo.com. This was a clear indication that this was a promotion to get more Internet users to use the Yahoo search engine.

Why Use Spyhunter to Remove WidgiToolbar?

As a result of its nature, the WidgiToolbar is difficult to remove. You might be able to remove other programs that were manually installed within the bundle, but to remove WidgiToolbar completely; an automated tool is a necessity. This is to ensure that specific registry keys installed by WidgiToolbar are found and removed. To completely remove WidgiToolbar from your computer, click here to download and install Spyhunter. After a scan was done with Spyhunter, there were 330 threats detected. Spyhunter was able to remove all 330 threats with ease and success.
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Fix Error Code 30088-26 in Windows 10
Error Code 30088-26 is shown when the user tries to install the MS Office suite to their PC. It is mostly due to several reasons including corrupted Office installation, the remnant of old office installation, or even Windows updates. We will cover all reasons along with provided solutions to each one. Follow the guide below to address each scenario with the fix for it.

Corrupted Office installation

In order to fix this issue, you will need to repair the installation itself.
  • Press ⊞ WINDOWS + R to open the run dialog keyboard with windows and r marked
  • Inside run dialog type in Control Panel run dialog with control panel typed in
  • In the control panel double click on Programs and features control panel programs and features selected
  • In the list of installed application find MS Office and click on it to select it
  • On top, just above the application list click on the change uninstall office screen
  • Office dialog will be opened with multiple choices
  • Click and select Online repair and then click on Repair
  • Make sure that you have a stable internet connection and leave the process to be finished

Remnants of old office installation

Manually cleaning remnants of old office installation is not an easy task and it can be different from system to system depending on the previous Office version. Luckily Microsoft has a dedicated office cleaning tool made for purpose of removing old tails and remnants of old office installations.
  • Download tool heremicrosoft troubleshooter
  • After the tool has been successfully downloaded, double-click on the .diagcab file to open it
  • Click on Advanced and make sure that the box associated with Apply repair automatically is checked.
  • Click the Next button to proceed
  • Wait until the initial detection phase is complete, then click on Installing at the first prompt
  • Select the program that you’re encountering issues with (most likely Microsoft Office) and click Next once again
  • At the next screen, click on Yes, try to uninstall
  • Wait until the operation is complete, then restart your computer and re-install the Microsoft Office suite

Windows Updates

After digging and trying out various solutions for this issue we came to the conclusion that this error can occur if Windows is not fully updated, and by fully updated we mean fully, not just critical updates, but all available ones. Check-in your setting to see if there are some uninstalled or pending updates waiting to be installed and if that is the case install them all. After completely updating your Operating system error should vanish and you should be able to install Microsoft office without issues.
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How to Fix Runtime Error 713
Runtime Error 713 is an error that occurs during the distribution of a Visual Basic application that includes a data report. The error is displayed on the screen when you try to open the data report from your desired application.

Error Causes

The reason why computer users often experience the Runtime Error 713 is that the data report run-time file also referred to as Msdbrptr.dll is not included in your setup package. Though this error does not pose any big threat to your computer, however, it is recommended to fix the error because the Runtime error 713 may hamper your ability to install and access new programs.

Further Information and Manual Repair

Don’t you panic if you see Runtime Error 713 message pop up on your PC? This error is rated easy to repair and can be fixed in a couple of minutes. There are two ways to fix Runtime Error 713. You can choose whichever 2 alternatives suit you best.
  • Method 1
First, open your project and include a reference to the data report file, the Msdbrptr.dll file. Locating this file is not difficult. It is listed as Microsoft Data Report Designer v6.0 in the reference dialog box. Sometimes you may see this file listed more than once. Now when this happens be sure to select the file that is associated with Msdbrptr.dll. After you select it, the reference will be verified. Once verification is complete, you are good to go. Now you can try rebuilding your setup package again.
  • Method 2
The second alternative is to add the Msdbrptr.dll file manually in PDW (the Package and Deployment Wizard). Simply add the file in the Included Files dialog box window and run the PDW. Now you are all set to rebuild your setup package. Whether you follow method 1 or 2 after you rebuild the setup package and the installation is complete, you will see the following files in the indicated folders:
  • <windows system>Msdbrptr.dll
  • <program files>Common Files\Designers\Msderun.dll
  • <windows system>Msstdfmt.dll
The presence of these files indicates successful installation and now you can easily try opening the data report. If you’ve noticed, all you have to do to fix Runtime Error 713 was to include the Msdbrptr.dll file. So, next time if you or your friends experience Runtime Error 713, you know exactly what to do and how to fix it.
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