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Malware in Popular CCleaner

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected.

The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

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Edge DevTools An error occurred while ...
In case you don’t know, Microsoft Edge, the new default browser of Windows 10, is equipped with the essential tools that are needed to help web developers in testing their websites in the Edge browser. However, it is not without its flaws as there are instances when you could also encounter some errors when using DevTools. One of these errors is the “An error occurred while starting the profiling session” error. You can see this error message in the DevTools Memory Panel, worry not for this post will help you resolve it. A memory panel is one that primarily measures your memory resource usage and compares heap snapshots in different states of code execution. The Memory panel also provides profiling of three different types, such:
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Pixel's fast emergency dialer

Google's Pixel smartphone is one if not the best Android smartphone on the market. It regularly gets updates and Google is really trying to keep it as a top choice for Android smartphone users. One of the new things that Google has released for its smartphone series is a new emergency dialer.

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What is the Error Code 0x6d9?

If you have a firewall installed on your system, you may come across the error code 0x6d9.  This error occurs when opening Windows Firewall with advanced security. The error code 0x9d9 is displayed as:

“There was an error opening the Windows Firewall with Advanced Security snap-in. The Windows Firewall with Advanced Security snap-in failed to load. Restart the Windows Firewall service on the computer you are managing. Error code: 0x6D9”

This occurs when the Windows Firewall service is missing. The service doesn’t start due to permission errors on various registry keys. It is a critical blue screen of death error code that turns the computer screen blue and causes the Windows to shut down. If this error code is not fixed it may start appearing more and more frequently resulting in total system corruption.

Solution

Restoro box imageError Causes

Virtually, the underlying cause for Windows Firewall error code 0x6d9 is a damaged registry. The registry is the database of the system that saves all the activities including web browsing and programs installed and uninstalled and junk files on the PC. The registry saves all the information in the RAM, your hard disk. As the disk gets filled with files, it then requires more power to run which impacts the performance of the PC and slows it down. Simultaneously, since the hard disk is overloaded with data, it exposes the registry to file damages, fragmentation, and corruption which then eventually causes hindrance in running calling programs and running them on your system because files are either corrupt or missing. Other than cluttered disk issues, registry errors also occur due to viral and malware attacks. If the Firewall is inaccessible, your system is prone to malware.

Further Information and Manual Repair

To fix the error code 0x6d9 on your system, you don’t have to be a computer programmer or hire a professional. You can fix it all by yourself with Restoro. Restoro is an advanced, intuitive, user-friendly, and multi-functional repair tool with a comprehensive suite of powerful PC fixing utilities, all in one. From registry errors like the blue screen of death error codes including 0x6d9 to viral infection and system slowdowns, Restoro is your one-stop solution for all PC errors. With this software, you don’t need any technical expertise. You don’t have to get into the nitty-gritty of finding the deep-rooted cause for the error code 0x6d9 and then searching and installing a PC tool designed to solve that specific cause for the error. Restoro has an intuitive and sophisticated interface combined with an automated algorithm that enables it to detect, scan and identify all the underlying and deep-rooted causes for errors on your PC in seconds and resolves them all. All you have to do is hit the scan button and the Restoro takes care of the rest.

Restoro features

Restoro is also easy to use and has simple navigation making it easy for all levels of users including beginners and intermediates to use. This PC Fixer is both a high-functional registry cleaner and a powerful anti-virus. This means whether the error code 0x6d9 occurs due to disk overload or viral infection this helper can be used to fix the error in both scenarios. Its in-built registry cleaner cleans and clears up the hard disk in a few seconds. It removes all the unnecessary and obsolete files cluttering the system and repairs the damaged registry. For data safety during repair, it has a built-in back feature. This feature allows you to save and create backup copies of all your files. Its smart privacy error detector feature checks for viruses, spyware, adware, and malware invasion on your system. Such malicious software if not removed from your PC can expose you to data security risks.  Such software allows easy access to hackers. And since error code 0x6d9 hampers you in using Firewall, your system will have higher chances of getting infected by viruses and data security dangers. Nonetheless, by running Restoro on your system, you can easily remove this malicious software and resolve the error code 0x6d9. Unlike other repair tools, Restoro is compatible with all Windows versions.

How to get Restoro

So, what are you waiting for? It will take just 3 steps. To get started all you need to do is:
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To prevent the error code 0x6d9 from reoccurring on your PC for a while proper PC maintenance is advisable to run Restoro on a weekly basis on your system so that the registry is not cluttered and your system is not exposed to viruses. Timely detection of errors and repair is the best way to keep your system performing smoothly and at its optimum speed.
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Option 1 – Check the status of the MSDTC service via Command Prompt

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Option 2 – Check the Registry settings

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How to get rid of My Maps Wizard

My Maps Wizard is a browser extension for Google Chrome Developed by Mindspark Inc. This extension offers users access to different websites that offer route planning, map views, and other traveling tools.

While all this might sound interesting and useful, this extension has been marked as a Browser Hijacker by several popular anti-virus applications.

When installed this extension changes your default home page and new tab page to MyWay.com or Ask.com depending on the extension version. It also monitors and records user browsing activity that it later uses to display sponsored / unwanted ads throughout your browsing sessions. While browsing the internet with this extension active and installed you will see additional pop-up ads, sponsored links, and injected ads into search results.

About Browser Hijackers

Browser hijacking is a form of unwanted software, often a browser add-on or extension, which causes modifications in the browser’s settings. There are lots of reasons why you may experience a browser hijack; however commercial, advertising, and marketing are the primary reasons for their creation. It redirects you to the sponsored websites and injects ads on your internet browser that assists its creator to generate earnings. Although it may seem naive, these tools were created by malicious people who always attempt to take full advantage of you, so that hackers can easily earn money from your naive and distraction. Browser hijackers could also allow other harmful programs without your knowledge to further damage your personal computer.

How you can know whether the web browser is hijacked?

There are numerous symptoms of web browser hijacking: 1. you notice unauthorized modifications to your web browser’s homepage 2. you find new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites 3. the default search engine and the default web browser settings are altered 4. you find many toolbars on the internet browser 5. never-ending pop-up ads appear and/or your browser pop-up blocker is disabled 6. your browser has instability problems or exhibits frequent errors 7. you can’t visit specific websites such as homepages of anti-malware software.

So how does a PC get infected with a browser hijacker?

There are a number of ways your PC can get infected by a browser hijacker. They generally arrive by way of spam email, via file-sharing websites, or by a drive-by download. They may also originate from any BHO, browser extension, toolbar, add-on, or plug-in with malicious intent. A browser hijacker may also come bundled up with some freeware that you unwittingly download to your PC, compromising your internet security. An example of some infamous browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, however, the names are often changing. Browser hijacking can lead to severe privacy problems and even identity theft, affect your web browsing experience by taking control of outgoing traffic, drastically slows down your personal computer by consuming lots of system resources, and cause system instability as well.

Learn how to remove a browser hijacker

Certain browser hijacking can be quite easily stopped by finding and eliminating the corresponding malware software through your control panel. Having said that, the majority of hijackers are quite tenacious and need specialized tools to remove them. Furthermore, manual removals require in-depth system knowledge and therefore could be a very difficult task for novice computer users. Industry experts always suggest users eliminate any malicious software including browser hijacker by using an automatic removal tool, which is simpler, safer, and quicker than the manual removal solution. One of the best tools for correcting browser hijacker infections is SafeBytes Anti-Malware. It will help you remove any pre-existing malicious software on your system and provides you real-time monitoring and protection against new internet threats. Employ a system optimizer (such as Total System Care) along with your antivirus software to correct various registry issues, eliminate computer vulnerabilities, and boost your computer performance.

What To Do When You Cannot Install Safebytes Anti-Malware?

All malware is bad, but certain types of malware do much more damage to your computer or laptop than others. Certain malware variants modify web browser settings by adding a proxy server or change the PC’s DNS configuration settings. In these instances, you’ll be unable to visit certain or all of the sites, and thus not able to download or install the required security software to eliminate the computer virus. So what to do if malicious software keeps you from downloading or installing Anti-Malware? There are a few actions you can take to get around this issue.

Install the anti-malware in Safe Mode

Safe Mode is actually a unique, basic version of Microsoft Windows in which just bare minimum services are loaded to stop viruses as well as other troublesome applications from loading. If the virus is set to load automatically when PC boots, shifting to this mode may prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSConfig and find the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to install your antivirus application without the hindrance of malicious software. Now, you are able to run the antivirus scan to remove computer viruses and malware without hindrance from another malicious application.

Download the security software in an alternate browser

Malicious code may exploit vulnerabilities in a particular internet browser and block access to all anti-malware software sites. The best solution to avoid this issue is to go with a browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Run antivirus from a pen drive

Another way is to download and transfer anti-malware software from a clean PC to run a virus scan on the affected computer. Try these simple measures to clean up your infected computer by using portable anti-malware. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a virus-free computer system. 2) Mount the USB drive onto the same computer. 3) Double-click on the downloaded file to open the installation wizard. 4) When asked, select the location of the pen drive as the place where you want to store the software files. Follow activation instructions. 5) Remove the pen drive. You can now utilize this portable antivirus on the infected computer. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the application. 7) Press the “Scan Now” button to begin the malware scan.

Let's Talk About SafeBytes Anti-Malware!

If you’re looking to download an anti-malware application for your PC, there are lots of tools out there to consider however, you cannot trust blindly to anyone, regardless of whether it is paid or free software. A few are very good ones, some are decent, and some are merely fake anti-malware applications that will harm your PC themselves! You must pick one that is efficient, practical and has a good reputation for its malware protection. One of the recommended software programs is SafeBytes Anti-Malware. SafeBytes has a superb history of excellent service, and customers are very happy with it. Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware software. Using its cutting-edge technology, this software will help you remove multiples types of malware like viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware provides a plethora of advanced features which sets it aside from all others. The following are some of the features you may like in SafeBytes.

World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can identify and get rid of numerous obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus programs will miss. Live Protection: SafeBytes offers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides users with superior firewall protection. Safe Browsing: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your online safety when browsing the web. Light-weight Utility: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses minimum computer resources, this application leaves the computer power exactly where it belongs to: with you. Fantastic Tech Support Team: You can get high levels of support 24/7 if you’re using their paid version. SafeBytes can keep your personal computer safe from the latest malware threats automatically, thus keeping your internet experience secure and safe. You can be sure that your computer system will be protected in real-time once you put this tool to use. If you want advanced forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the money!

Technical Details and Manual Removal (Advanced Users)

To remove My Maps Wizard manually, go to the Add/Remove programs list in the Windows Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and select the add-on you would like to remove or disable. You will additionally also want to totally reset your web browser to its default configuration settings. To ensure complete removal, find the following Windows registry entries on your computer and remove them or reset the values appropriately. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. In addition, some malicious programs are capable to defend against its removal. You’re advised to do this process in Safe Mode.
Registry: [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Shell Folders] Common Startup = C:\windows\start menu\programs\startup [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\User Shell Folders] Common Startup = C:\windows\start menu\programs\startup [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices] Whatever = c:\runfolder\program.exe
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Error 404 - What is it?

Error 404 is a HTTP status code. You may come across the error code 404 while browsing online. The message indicates the web page you are trying to log on to couldn’t be found on the server. This error code is frequently customized by individual websites. Most of the time it is displayed by:
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  • "404 Not Found"
  • "Error 404"
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  • "HTTP 404 Not Found”
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  • "HTTP 404"
  • "404 Page Not Found"
  • “Error 404 Not Found"
The error message 404 can occur in any browser including Firefox, Internet Explorer and Google Chrome. It can also occur is any operating system. In addition to this, the error 404 may also occur during Windows updates.

Solution

Restoro box imageError Causes

Technically, the error 404 is a client-side error that implies you couldn’t access the desired web page because either you typed the wrong URL or either the page has been removed from the website. Other causes of this error code include:
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  • Junk registry entries
  • Browser cache issues
  • DNS server problems

Further Information and Manual Repair

If the error code does not occur due to web page removal from the owner of the website, then this means there is some other underlying issue from the error code 404. To avoid inconvenience and to access the website, it is advisable to resolve the error right away. To help you resolve the error 404 on your PC, we have listed some of the best and easy DIY solutions. Try these methods to fix the issue on your system:

Method 1

Press F5 to retry accessing the web page. F5 is the refresh/reload button. If the error is temporary this will resolve the issue immediately.

Method 2

Check the URL - ‘The error 404 not found’ may also appear because the URL was typed wrong. Search for the page on the popular search engines. Insert the correct URL for the web page you want to access. This will most likely fix the error.

Method 3

Clear your browser’s cache – For this, simply go to the history and clear up your browser’s cookies.

Method 4

Change the DNS Servers - If the entire website you want to access is giving you error 404 and if the site is available to others on different servers then you might want to try changing your DNS server. 404 errors are not particularly common unless your ISP or government filters or censors websites.

Method 5

Remove Junk files and Junk registry entries - Another way to resolve the error is to clean the registry. The underlying cause of the error could be accumulation of the junk, invalid and bad registry entries. You can remove them manually, but that process will require technical expertise and will be quite time-consuming. Nonetheless, the easy and efficient way to clean up the registry is to download Restoro. This is an advanced, highly functional and next-generation Registry Cleaner.

Why Use Restoro?

  • It is deployed with a cutting-edge and intuitive algorithm that detects, scans, and removes all the registry issues on your entire PC in seconds.
  • This registry cleaner wipes out all bad entries and junk files saved on the disk immediately, fixes the damaged and corrupt files, and restores the registry back to normal.
  • Besides functioning as a registry cleaner, this software is also integrated with several other utilities such as an antivirus that removes all kinds of malicious software from your system, a system optimizer for optimum PC functioning, and Active X controls and Class ID scanner.
  • It is safe to download, user-friendly and efficient. This error tool is compatible with all Windows versions.
To resolve error 404 on your PC, click here to download Restoro today!
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There are instances when there are multiple accounts which is the result when there are a lot of users who use the computer. Some may use it more often, while others may seldom use it. Having multiple accounts can be quite confusing and inconvenient especially if it takes a lot of space. Thus, in this post, you will be guided on how you can delete a User Account on your Windows 10 computer, as well as how you can create a backup of the existing profile data and files. All the data of user accounts can be found at C:/Users, where its folder name will be exactly the same as the name of the user. You can check the exact user’s name by simply using the “net user” command either via Command Prompt or Windows PowerShell. Once you delete a user account, its folder, along with its files, will also be deleted. You can also create a backup for user files and the best way to do that is by copying the folder to other partitions or to an external drive. Here are two methods you can check out to delete a user account in Windows 10 – you can do it via Windows Account settings or via the command line. For more details, follow each one of the options provided below.

Option 1 – Delete the user account using Windows Account settings

  • First, go to Settings > Accounts > Family & other users.
  • Next, select the account you want to delete and click on the Remove button. This will open a confirmation window along with a warning message and two buttons that say, “Delete account & data” and “Cancel”.
  • Click on the Delete account & data button to delete the user account.
Note: Once you remove a user account, it will also remove all its corresponding data such as items like Documents, Photos, Music, Desktop, and other related folders. Thus, if you have not created a backup, then you won’t be able to recover those files.

Option 2 – Delete the user account using the command line

If you want to delete several user accounts, then doing it via Command Prompt or Windows PowerShell is a lot quicker. To get started, follow these steps:
  • In the Start Search, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • Next, type the “net user” command and hit Enter to execute it. This will show you the exact usernames on the computer.
  • After that, type the “net user <username> /delete” command and hit Enter to execute it. This will delete the account and all of its data without any warning. You have to replace “<username>” with the name of the user account.
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