Malware in Popular CCleaner

When it comes to downloading and installing games in the Windows operating system, Steam is one of the well-known sources. You can find many big titles in Streams such as PUBG, Heaven Vaults, and a whole lot more. It is undeniably a great source of getting games in the Windows operating systems. However, just like other software, Steam is not immune to errors as you could encounter errors while using it. This isn’t caused by a bad code but also due to reliance on various factors in both respects to the software and hardware. One of these errors is the Application Load Error 5:0000065434. This kind of error can appear when you launch numerous game titles on your Windows 10 computer like Skyrim, Oblivion, Bully, Morrowind, Vortex, and many more. To fix this application error in Steam, you can try to copy the Steam executable file or use the Command Prompt. You could also try to verify the integrity of the game files feature or delete any conflicting files on your computer.

Option 1 – Try copying the Steam executable file

The first thing you can do to fix the error is to copy the executable file of Steam.

• First, right-click on the desktop shortcut of steam located on your Desktop and click on the “Open file location” option.
• After that, copy the executable file for Steam and navigate to the folder of the library of the games which is usually located in SteamSteamAppsCommon
• Now paste the Steam executable file you just copied inside the folder of the game and see if it fixes the error or not.

Option 2 – Try to use the Command Prompt

• In the Start Search, type “command prompt” and right-click on Command Prompt from the search results and then select the “Run as administrator” option.
• After opening Command Prompt as administrator, execute the following command:

cd "C:Program Files (x86)Steamsteamappscommon" mklink "steam.exe" "C:Program Files (x86)Steamsteam.exe"

• The command you entered will create a link between the executable file of Steam to the operating system. Once you see a message that states, “Operation completed successfully”, restart your computer.

Option 3 – Try to use the “Verify integrity of the game files” feature

The next thing you can do to get rid of the error is to use the “Verify integrity of the game files” feature. How? Refer to these steps:

• Open Steam and right-click on the entry of the game where you encountered the error in the Library and then select Properties.
• After that, navigate to the LOCAL FILES tab and click the “VERIFY INTEGRITY OF GAME FILES” button.
• Wait for the process to be completed and see if the feature has helped in fixing the error or not.

Option 4 – Try to delete any conflicting files

The error might be caused by some conflicting files on your computer which is why you have to delete them. To do that, follow these steps:

• Open the Documents folder and look for the folder created by the game that’s throwing the error. For instance, it could be stored in the “My Games” folder.
• Next, delete the folder and then try to launch the game again and see if the error is now fixed.

If you are trying to run or starting a program on your Windows 10 computer and you suddenly get an error message saying, “Error 1061 The service cannot accept control messages at this time”, read on as this post will show you what you can do to fix the problem. This kind of error pops up since the Application Information Service does not respond to the requests to raise applications to Administrator in Windows 10 like the Task Manager, Service updates, and so on. Thus, you won’t be able to run or open apps and will only get stuck with this error. The “Error 1061 The service cannot accept control messages at this time” message is a type of network error that typically occurs when there is a temporary mismatch between the requested control and the state of the service to be controlled. It’s most likely that the service is in a state of start-pending, stop-pending, stopped or it may already be used by another user which explains why this error message suddenly appears. You can encounter this error message on any Windows operation. Here are some of the most common occurrences:

• Debugging a Windows service
• Starting Task Manager
• Starting Registry Editor
• Starting Firewall
• Starting services.msc
• Starting dsm.exe
• Updating services
• Asking for file permissions, etc.

According to Microsoft MSDN, the error occurs because:

“There is a temporary mismatch between the requested control and the state of the service to be controlled. The service may be in a state of start-pending, stop-pending, or stopped. Wait a few minutes, then retry your operation.” If after a few minutes, the error still appears, then you may have to follow the options prepared below.

Option 1 – Try to restart the Credential Manager Service

• Go to the Start menu.
• Then type in “services” in the search box.
• From the search results, right-click on “Services” and select the “Run as Administrator” option.
• Next, look for the Credential Manager Service in the Services window.
• Once you found it, double-click on it to open its Properties. From there, you need to click on the Stop button.
• After that, set the Credential Manager Service to “Automatic” and click on the Start button to restart it.

Option 2 – Try to start the Application Information Service

You can also try starting the Application Information Service to fix the “Error 1061 The service cannot accept control messages at this time”. Just open the Windows Services Manager and make sure that Application Information Service is Started. And if you find that it’s already started, you need to restart it.

Option 3 – Try killing the IIS Worker Process via Task Manager

• Tap the Ctrl + Alt + Del keys and select the Task Manager.
• Next, click on More details to expand the Task Manager and then look for the IIS Worker Process entry which should be displayed in the list under the Processes tab. From there, you can see it in the Background processes. Once you find it, kill its process.
• You can also try to look for the “w3wp.exe” entries and end its process. if you find many entries, right-click on some of them and select the End task option from the context menu.
• Now restart your PC. That should fix the problem.

Windows 11 comes with glass and transparency effects by default once it is installed. The transparency effect looks really good but if in any case, you do not like them, you can easily turn them off very easily

1. Open settings inside Windows 11
2. Inside settings click on Accessibility in the sidebar
3. Click on Visual Effects on far-right
4. Inside Visual effects, settings click on the switch beside Transparency effects to OFF

Windows will automatically save settings and apply changes right away. Just close your settings application and continue with work. You can always turn it back ON if you change your mind.

As you know, the Mobile Hotspot feature is used to share the internet connection with other devices using Wi-Fi signals. These Wi-Fi signals are later caught by other devices using their Wi-Fi and then the internet connection is shared once they are connected. However, recently, some users reported that their devices weren’t able to see the Wi-Fi network even if their Wi-Fi is on. This kind of problem could be caused by several factors but one of the main ones include the frequency at which the Wi-Fi network is being broadcasted. If you are one of the users who are currently facing this problem, read on as this post will guide you on what you can do if the Mobile Hotspot or Wi-Fi connection does not show up or is not detected on your Windows 10 device. In most cases, there are only two frequencies at which a Wi-Fi network is broadcasted. They are broadcasted either at 2.4 GHz and 5 GHz. The ones that are broadcasted at 5 GHz need specific hardware since it is a newer technology compared to the ones at 2.4 GHz. There are several other pieces of equipment as well as electrical appliances that operate at 2.4 GHz that includes microwaves as well which causes disruption in the signal strength of the Wi-Fi network. Moreover, aside from signal interruption, this issue with the mobile hotspot might also have something to do with the network-related drivers in your computer. Thus, to fix the problem, here are some suggestions you should follow.

Option 1 – Try toggling the Network band or the frequency at which the Wi-Fi network is broadcasted

• First, open the Windows 10 Settings app and then navigate to Network & Internet > Mobile hotspot.
• From there, click on the Edit button located under the Network name, Network password, and Network band.
• After that, set the Network band to be at 2.4 GHz and then click on the Save button.
• Once done, restart the Mobile hotspot in your Windows 10 device as well as the Wi-Fi connection of the device that’s trying to connect to the hotspot.

Option 2 – Try running the Network Adapter Troubleshooter

If the first option didn’t work, you might also want to run the Network Adapter Troubleshooter. You can use it to troubleshoot the problem with the Mobile hotspot, to run it, follow these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Try updating the Network adapter driver

As mentioned, the problem could also be due to the network-related drivers. So it probably might be the reason why you’re mobile hotspot did not appear or was not detected. That’s why it is recommended that you update the Network adapter driver and to do it, refer to these instructions: Follow the steps below to update your Network Adapter Driver:

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• From there, expand the list of all the network drives and update each one of them.
• Restart your PC and see if it helped in fixing the issue with the mobile hotspot.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

When you try to open Outlook 20016 and other programs on your Windows 10 PC and end up getting an error instead saying, “Failed to register a VB Script DLL. Reinstall or run Regsvr32.exe Vbscript.dll to self-register”, read on as this post will help you resolve the problem and help you re-register the vbscript.dll file. Follow each one of the steps below carefully to fix the problem.

• Step 1: In the Start search, type “cmd” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
• Step 2: After opening Command Prompt as admin, type the regsvr32.exe vbscript.dll command and hit Enter to execute it.
• Step 3: After entering the command, it will re-register the concerned DLL file using the regsvr32.exe, a Windows OS tool. The Regsvr32 tool is a command-line utility that allows users to register or unregister OLE controls like the DLL and ActiveX (OCX) controls in the Windows operating system. After the command you entered has successfully run, you will see a message saying, “DllRegisterServer in vbscript.dll succeeded.”

On the other hand, if re-registering the DLL file didn’t work, you might have to log on to your computer using an administrator account and then try re-registering the DLL file once more. But before you do that, you need to create a system restore point first so that if anything goes wrong, you can always undo the changes you’ve made. After creating a system restore point, double-click on the downloaded .reg file to add its contents to the Registry. After that, try opening the program you were trying to open but weren’t able to because of the error. If it doesn’t work, you can always reinstall the affected programs that throw up the error and see if it resolves the problem. You could also seek the help of a one-click solution to fix the problem for you. This program is a useful tool that does not only repair corrupted registries and optimize your PC’s overall performance but also resolves any DLL issues like the Failed to register a VB Script DLL. Reinstall or run Regsvr32.exe Vbscript.dll to self-register” error. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For a complete set of instructions for downloading and using it, refer to the steps below.

Most Common Microsoft Outlook errors

When you have a program, you know before you even start to use it or even know how that you are going to have problems with it. There are always going to be error messages and things that don’t work on any program you buy or download; guaranteed. Even some of the most famous program developers in the world make mistakes from time to time and it is a small price to pay for the programs you get and that is a fact. Microsoft Outlook is like any other program; it has its errors. Here are some of the most common errors for Microsoft Outlook on your computer.

1. Problem receiving emails

Sometimes you can be waiting on really important emails. It is really infuriating when you know that they have been sent, however every time you check your email box, there is nothing there! Your inbox is empty and your patience is wearing thin, so could it possibly be an error with Microsoft Outlook? There is a high probability that this is the problem. The program can be a bit slow on receiving emails sometimes, often even by days. This can be caused by any number of things, from having too many emails coming through or having too many emails in your inbox. If you click ‘send and receive’ at the top, it should speed up your emails coming through, however, so give that a try if you’re waiting on anything to come through. If this doesn’t work, however, your inbox may be full. Try permanently deleting some useless messages and then click ‘send and receive’ again. All your emails should come through then!

2. General slow performance

Outlook, while it has its advantages, can often be very slow. It is probably slower than some other email programs that require a browser but it is quicker to access, which may make up for this fact. However, sometimes sluggish performance can be really irritating, so it may be wise to try and fix it if you can. One of the reasons it may be acting slow is if you have too many other Windows applications open. Applications that may interfere with your Outlook’s speed could be anything from Microsoft Word to Windows Live Messenger. If any of these are open, try closing them and see if that helps with the speed problem.

3. Corrupt files

.dbx files are not accessible by Microsoft Outlook. Therefore, they can cause problems with your emails if you have them within them. To solve this problem, you may have to delete all of your attached email accounts and then reattach them before you can open your emails again. These corrupt files can also cause you to be unable to delete emails. You will need to transfer these deleted corrupt files into a separate deletion folder as this is usually caused by the folder being corrupt. Of all the other most frequent problems with Microsoft Outlook, however, this is probably the least likely to happen, which shows how few problems there actually are with this application after all that!

Conclusion

So there are the most common problems with Microsoft Outlook! Not much wrong at all, is there?

To make the Windows 10 operating system a lot more user-friendly, Microsoft introduced the Tablet Mode for Windows 10 devices, especially the 2-in-1 devices like Surface Pro and Surface Book. Despite the Tablet Mode’s efficiency, it also encounters some errors from time to time. One of the issues users reported about tablet mode is that they can’t turn off or exit tablet mode. If you are one of these users, read on as this post will guide you in what you can do to fix the issue. To fix the problem with Tablet Mode, there are several suggestions you can check out. You can try to check the full-screen setting, or perform a full shutdown or perform two buttons to restart the Surface devices. You could also disable Tablet Mode via Registry Editor or perform System Restore or change the settings in the System tab or the Action Center.

Option 1 – Try to check the full-screen setting

• Tap the Win + I keys to open the Windows Settings app.
• Then navigate to this path, Personalization > Start.
• Next, scroll down to toggle off the “Use Start Full Screen” option.
• After that, restart your computer and see if the problem is fixed.

Option 2 – Perform a full shutdown

• Open Command Prompt with admin privileges first.
• Next, execute this command to perform a full shutdown: shutdown /s /f /t 0
• The command you entered will shut down your computer and once it’s turned off, wait for a couple of minutes and then turn it back on.

Option 3 – Try to perform a two-button restart on your Surface device

• Tap and hold the power button for about 30 seconds.
• Then release them after 30 seconds.
• After that, tap and hold the volume up + the power button for 20 seconds. This will cause the display to flash a few times but you have to keep those buttons pressed until your Surface device is turned off.
• Wait for a couple of minutes and your Surface will turn back on. This should resolve the problem.

Option 4 – Try to disable the Tablet Mode via Registry Editor

• In the Start Search, type “registry editor” and right-click on the Registry Editor from the results, and then select the Run as administrator option. This will open the Registry Editor with admin privileges.
• Next, navigate to this registry key: ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionImmersiveShell
• From there, look for the DWORD named “SignInMode” and double click on it.
• Set its value to “1” and its base as hexadecimal.
• After that, click on OK to save the changes made. This will make sure that you are signed in to the desktop mode when you log into your account.
• Now look for the DWORD named “TabletMode” and double click on it and set its value data to “0” and it's base as hexadecimal.
• Click on OK to save the changes made and then restart your computer.

Option 5 – Run System Restore

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try changing the settings in the System tab or the Action Center

• Go to Settings and navigate to System > Tablet Mode.
• After that, scroll down to set the “Use desktop mode” from the drop-down menu under the “When I sign in” section.
• Now restart your computer and see if the issue is fixed.

If you have received a BSOD error message that says, “Tcpip.sys”, read on as this post will show you how you can fix the problem. The “Tcpip.sys” means Transmission Control Protocol over Internet Protocol. It is a library of a set of rules that are used to interconnect different devices all over the internet. The Tcpip.sys file is a driver and if a BSOD error message includes this one, it could only mean that the driver file is corrupted or incompatible with your system or there are some conflicting programs installed in your computer. To fix this error, you can try the following workarounds. Make sure to carefully follow each one of them.

Option 1 – Check for conflicting or incompatible programs by putting your PC in a Clean Boot state

As mentioned, the “tcpip.sys” BSOD error might be caused by some problematic programs that clash with your existing operating system. Several users reported that numerous programs that are supposedly designed to enhance computer performance are causing conflict in the system instead. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.

Option 2 – Disabling Antivirus Software

There are cases when the “tcpip.sys” BSOD error is caused by the antivirus program installed in your computer that’s blocking some essential operations. Because of this, the operating system fails which throws up the BSOD error. As you know, the antivirus program is designed to protect the computer and monitor every action in the system. However, there are instances when the antivirus program gives false positives and shuts down some modules even if it’s harmless. So this could be the case for the “tcpip.sys” error. To verify if the problem is indeed caused by the antivirus program in your computer, you need to temporarily disable it. After you’ve disabled it, restart your PC and then check if the problem’s fixed or not.

Option 3 – Try to update all your Drivers

From time to time, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the “tcpip.sys” BSOD error. To fix the problem, you need to update all your drivers especially the network driver since the “tcpip.sys” error is closely related to this driver. Follow the steps below to update your drivers.

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

One of the common causes of Blue Screen of Death or BSOD errors is system driver files due to varying reasons. So if you encounter a Stop error caused by some system driver files such as isapnp.sys, gv3.sys, storahci.sys, or myfault.sys, on your Windows 10 PC, then this post should help you fix the problem. These system driver files are associated with different error codes. The isapnp.sys file is related to the following error codes:

• SYSTEM SERVICE EXCEPTION
• PAGE FAULT IN A NONPAGED AREA
• KERNEL DATA INPAGE
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS EQUAL
• KMODE EXCEPTION NOT HANDLED.

While the gv3.sys file is related to the following BSOD error codes:

• IRQL NOT LESS EQUAL
• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN NONPAGED AREA.

On the other hand, the storahci.sys file is related to these error codes:

• IRQL NOT LESS EQUAL
• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN NONPAGED AREA.

And the myfault.sys file is associated with this error code: SYSTEM SERVICE EXCEPTION. Although this system driver file causes different kinds of Blue Screen errors, some of their potential fixes are quite the same so you need not carry out tons of troubleshooting steps. But before you troubleshoot the problem, you might want to check out System Restore first, especially if you create a System Restore point from time to time. To perform System Restore, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first and boot your computer into Safe Mode.

Option 1 – Use the System Configuration utility

Note that this first fix is only applicable for Blue Screen errors associated with the myfault.sys file.

• In the Cortana Search box, type “MSConfig” and click on the “System Configuration” entry to open it.
• After opening System Configuration, go to the Processes tab.
• Then scroll down and look for the “Digital Line Detection” process and disable it.
• Now restart your computer and check if the Stop error is fixed or not.

Option 2 – Try to update, rollback or disable related device drivers

Incompatible and outdated drivers can also cause computer malfunctioning or crashing as well as Blue Screen errors. To fix that, you can update, roll back or disable the device drivers in your computer.

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• After opening the Device Manager, from the list of device drivers, look for the “WIN ISA Bus Driver” if you are facing a Stop error related to the isapnp.sys file. While you have to look for the Sony Recovery CDs PCG-Z1RAP Series device drivers if you face a Stop error concerning the gv3.sys file. For the storahci.sys, on the other hand, look for any outdated drivers and update them.
• To update or roll back or disable these drivers, just right-click on each one of them, and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
• After that, restart your PC and see if it helped in fixing the Blue Screen error.

Option 3 – Use System File Checker

One of the built-in tools in Windows that you can use to fix Blue Screen errors is the System File Checker. This built-in command utility can help you restore corrupted or missing files as well as replace bad and corrupted system files. Chances are, any of the aforementioned system driver files might be corrupted so to fix them, use System File Checker.

• First, right-click on the Start button and click on the “Command Prompt (Admin) option.
• Next, type in the sfc /scannow command and hit Enter to execute it.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors. You can find it in Settings, under the Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options.
• Note that you might have to boot your PC into Safe Mode.

The GDI32.DLL is a DLL (Dynamic Link Library) file that was developed by Microsoft. It is an essential file of the Windows OS as it contains instructions and information for exe files to follow. These DLL files also use to store the various procedures and codes for the Windows programs. It is considered an essential component of Windows because it ensures that all the programs on Windows are operating properly. So, if the gdi32.dll not found on your computer, then it can negatively impact your computer and the associated programs. Though DLL files used to be so efficient and convenient, they are extremely vulnerable to errors and issues.

1. Perform SFC scan

   Press ⊞ WINDOWS + X to open the Windows menu From the menu choose command prompt (admin) In command prompt type sfc /scannow and press ENTER Leave the computer for the operation to be completed and Reboot your computer

2. Run DISM

   Press ⊞ WINDOWS + X to open the Windows menu From the menu choose command prompt (admin) in command prompt type: DISM.exe /Online /Cleanup-image /Restorehealth and press ENTER wait for the process to be finished and Reboot your computer

3. Update device driver

   Go to your manufacturer's website and update drivers for your components with the latest versions.

4. Update Windows

   If you have an update ready for Windows, update it and see if this will remove the error

5. Scan computer for malware

   Perform a full PC scan for malware to see if this is causing issues with the GDI32.DLL error.

6. Download file

   One solution is to download a file from the official site and place it in the corresponding folder.

7. Perform System restore

   Rollback system restore before the issue happened and your Windows will be working as intended