Logo

APC_INDEX_MISMATCH  - What is it and how to fix it?

The error 0x0000001 also known as APC_INDEX_MISMATCH is one of the fatal errors that users encounter upon starting their computers. This error appears when there is a sequence mismatch in the driver or system file when it is disabling or re-enabling Asynchronous procedure calls. The mismatch happens maybe because of a virus or malware attack, not shutting down your computer properly and incomplete installation of the system files.

There are many ways to fix this error. The easiest way is to download a repair utility program. The use of these programs perfectly fits those that are not so technical. All you have to do is download the program and install it on your computer. As soon as it is installed, the program will now scan and diagnose your computer for any errors. After it identifies the errors, it will then repair your PC through either manual or automatic tools.

To those who are techie and enjoy the manual resolution, you may take advantage of Microsoft’s analyze debug extension which tells you the cause of the error. After determining the cause then you can now start fixing the error.

Check if Hardware is functioning properly. If the cause is due to a hardware malfunction, you will have to make sure that all the pieces you are using are working. All the wires should be attached to their respective ports. Not only that, but you also must make sure that before installing the hardware, it is compatible with the Windows version that is installed into your computer.

Use Compatible software. If the problem was caused by software or a driver, you can uninstall and reinstall it. Always make it a rule that whenever you install a program or new software to your computer, make sure it is compatible with your operating system and never skip a step during the installation process. You also have to see to it that the program you are installing does not contain any viruses, malware, or spyware that can be harmful to your computer.

Update your Drivers Regularly. In most cases though, the cause of the APC_INDEX_MISMATCH error are outdated device drivers. To resolve this, you will have to go to your Control Panel then look for Device Manager. As soon as you are in the Device Manager window, you can now see the different devices running on your computer. You right-click on each device and check the Properties.  In the Properties window, click on the Driver Tab and look for the date when it was last updated. You can then go to the manufacturer’s website and compare the dates.

For a new Windows operating system, you no longer have to go to the manufacturer's website though. All you have to do is click on Update Driver and it will automatically search for updates online.

Use a Genuine Operating System. There are also cases where the 0x0000001 error won’t allow you to access your computer. In this case, we have to suspect that the problem could be in your Operating system. To resolve this, you can reinstall your Operating System or update your current operating system. Only use a genuine licensed Windows Operating System because this will not only protect you from Malware and Viruses but it allows you to get all the recent update available from Microsoft. Update your Windows 10 regularly by going to Settings > Windows Update > Check for Updates. You may also turn on the Automatic Update by going to the Advanced options is found on the Windows Update Page.

You can always get help online but it really helps to know the basics and determining the root cause of the error.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Fix Error Code 0xc0000225 in Windows 10
Error 0xc0000225 is the error that occurs on system startup, most times error just disappears all by itself but in some cases, it can be really persistent and can even cause you not to be able to enter the system that could be a really annoying thing, especially if there is some important task waiting to be finished. In this guide, we will present you with solutions for this error and how to solve it so you can get back to work as soon as possible.

Solution if you can not log into windows due to repeating error

If an error repeats itself constantly and you are unable to boot into Windows itself you will need to prepare Windows boot USB. You can download the Microsoft media creation tool here and then use it to create a bootable USB with Windows 10. Once the USB is done reboot your system and boot from USB. CHoose repair Windows instead of install and follow onscreen instructions.

Solution if you can log into Windows

If you can log into Windows bring up the command prompt in administrator mode and type in it SFC /SCANNOW followed by ENTER, wait for the whole operation to finish, and then reboot the system.
Read More
Creating custom Keyboard shortcuts in Windows
Keyboard shortcuts are undeniably one of the most utilized ways and are helpful in maximizing productivity through the various applications at top speed in Windows 10. It offers the option to create custom keyboard shortcuts that allow users to launch apps, and even websites, instantly. There are already tons of keyboard shortcuts that are built-in in Windows 10 but in case you don’t know, you can actually create new ones. Doing so is not a difficult task and in this post, you will be guided on how you can exactly create custom keyboard shortcuts in your Windows 10 computer. Most users would create desktop shortcuts or pin the apps in the taskbar to speed up the process of working on their computers. It is an easy task to do since you can easily do it by dragging an app from the Start Menu to the desktop or by simply right-clicking on the executable app and selecting the “Create Shortcut” option. However, doing so would take physical effort and there are times when you have to minimize all the apps to get to the desktop so you can click the shortcut and this is where the Custom Keyboard Shortcuts come in handy. You can create Custom Keyboard Shortcuts in Windows 10 for various programs – from the traditional desktop apps to the new universal apps – you can fling in a shortcut so that you can instantly open them faster compared to when doing it manually and besides this also wouldn’t affect any of the ongoing system activity. To get started, you need to follow the steps provided below carefully.

To add Custom Keyboard hotkeys to a program and website desktop shortcuts, here’s what you have to do:

Step 1: First, you have to right-click on the app or website and select Properties. Step 2: After that, go to the Shortcut tab and from there, you will see the “Shortcut key” textbox which allows you to enter a new or custom keyboard shortcut for the app or website. Step 3: In the textbox field, input your preferred letters to set up the new hotkey. Keep in mind that this custom shortcut has to be combined with the Ctrl + Alt keys which means that if you want to select “N”, you have to tap the Ctrl + Alt + N keys. Step 4: Once done, click on the Apply and OK buttons to save the changes made and then close the window. Step 5: After that, tap the newly created keyboard shortcut, Ctrl + Alt + N keys again to open the app or website you’ve set up earlier.

To add Custom Keyboard hotkeys to a desktop app or an independent program that can be installed using direct download, here’s what you have to do:

Step 1: First, open the Start Menu and look for the icon/tile of the required app in the menu. However, if you are not able to find the desired app, then just click on the All Apps option to navigate through all the apps that are installed on your PC. Step 2: Once you find the app, just right-click on it and select More and then click on the “Open file location” option. Step 3: This will open a new window with the shortcut icon. Right-click on the app’s shortcut icon and select Properties. Step 4: This will open the Properties window where you can add the shortcut combination. Keep in mind that just like the previous method, the custom shortcut has to be combined with the Ctrl + Alt keys. For instance, if you select E, then you also have to set a keyboard shortcut that includes Ctrl + Alt, so it will be, Ctrl + Alt + E. Step 5: Once you’re done, click on the Apply and OK buttons to save the changes made. You should now be able to use the custom shortcut key you’ve set.
Read More
Windows computer shuts down instead of Sleep
As you know the Windows 10 operating system is has a lot of features and some of them are related to turning off your computer in different ways in order to save power at different levels. These particular features are Shut down, Restart, Hibernate, and Sleep. However, there are times when you might encounter some issues when using any of the aforementioned features. One of these issues is when your computer shuts down instead of going to Sleep. This issue could be caused by several factors including a bug related to the Intel Management Engine Interface or IMEI driver as well as any misconfiguration in the power settings of the BIOS or UEFI. If your computer is going through this problem, read on as this post will guide you in fixing it. There are several potential fixes you can try to fix the problem. You can try to check the Sleep Advanced Settings or run the built-in Power troubleshooter or run the Power Efficiency Diagnostic Report. In addition, you can also try to troubleshoot the problem in a Clean Boot State or reset or update the BIOS.

Option 1 – Check the Sleep Advanced Settings

  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 2 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:
  • Go to Settings and navigate to Update & Security > Troubleshoot.
  • After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
  • Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
  • Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Option 3 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to put your computer to sleep again.

Option 4 – Try to run the Power Efficiency Diagnostics Report

You could also try to run the Power Efficiency Diagnostics Report to fix the problem. This tool is helpful and will help you analyze the status of the battery but note that this can be quite overwhelming especially if you’re not well-versed in this matter.

Option 5 – Try to update the BIOS

Updating the BIOS can help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.
Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.
Read More
Fix Tile Database is corrupt Error in Windows
As you know, the Start Menu in Windows 10 is quite a stable experience. However, there are times when it can encounter some issues as well like getting corrupted. If your computer is going through the same problem, you’ve come to the right place as this post will guide you on how you can fix the “Tile Data is corrupt” error. This kind of problem is actually quite common among a lot of Windows 10 users. This kind of problem prevents the Start Menu from working properly and no amount of clicking the keyboard keys or mouse will resolve the issue. Fixing it is important since the Start Menu is required for the operating system to function properly and even though there are several ways to get around in using the Start Menu, it can get quite problematic. Even if you manage to open the Start Menu, the ability to click on apps to open them is out of the question and you need to fix the problem. Worry not for the potential fixes provided in this post are not hard to follow. You can try to run the Start Menu troubleshooter or run the DISM tool. You could also reset the folder for Tile Database or re-register the Windows 10 Start Menu. For more details, refer to each one of the options provided below.

Option 1 – Try running the Start Menu troubleshooter

The first and basic thing you can do to fix the problem is to run the Start Menu troubleshooter as it can help you fix the problem automatically. Since this is not a built-in troubleshooter, you can download it from the official website of Microsoft. After you download it, run it and wait until it’s done identifying the problem and automatically fixing it.

Option 2 – Try running the DISM tool

You can run the DISM tool as well to help fix the “Tile Database is corrupt” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism(.)exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, check if it was able to fix the corrupted Start Menu or not.

Option 3 – Try to reset the Tile Database folder

  • First, you need to restart your computer and log into another user account where the Start Menu works.
  • Next, navigate to this folder location, C:/Users/<userX>/AppData/Local/Tile/DataLayer.
  • From there, copy the “TdlData.xml” file and save it to another drive.
  • Once done, restart your computer and log into the user account where the Start Menu is corrupted.
  • After that, navigate to this folder location, C:/Users/<userY>/AppData/Local/Tile/DataLayer.
  • Now paste the TdlData.xml file you copied earlier and navigate to this location, %LocalAppData%MicrosoftWindowsShell.
  • Afterward, copy the DefaultLayouts.xml file from the user account that’s working fine to the user account where the Start Menu is corrupted.

Option 4 – Try to re-register the Windows 10 Start Menu

  • Tap the Win + X and select the “Windows PowerShell (Admin” option from the menu.
  • After opening PowerShell, execute this command: Get-AppXPackage -AllUsers |Foreach{Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Wait until the command is executed and then see if it fixed the problem with the Start Menu or not.
Read More
Fixing SYNTP.SYS Blue Screen error in Windows
What is SYNTP.SYS file? it is a system file created by Synaptics Touchpad drivers that are responsible for all the gestures and tracking users’ touch on the Touchpad. However, what happens when this driver fails? Well, it’s either that your touchpad will partially stop working or it will completely stop working at all. And in such cases, you will encounter the SYNTP.SYS Blue Screen error along with any of the following error codes:
  • IRQL_NOT_LESS_EQUAL
  • KMODE_EXCEPTION_NOT_HANDLED
  • INVALID_PROCESS_ATTACH_ATTEMPT
To resolve the problem, use the instructions given below as a reference.

Option 1 – Run the Memory Diagnostic Tool to check for Memory leaks

  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 2 – Try reinstalling the Synaptics Driver

You might want to reinstall the Synaptics driver to resolve the SYNTP.SYS Blue Screen error.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type “appwiz.cpl” in the field and hit Enter to open the Programs and Features section in the Control Panel.
  • Next, you have to look for the “Synatics Point Device driver” and right-click on it, and then click on Uninstall to remove it from your computer.
  • Restart your PC and then check for updates under the Windows Update section.
  • After that, it will find the latest available and stable Synaptics driver and then install it.
  • Then click the “Check or Updates” under the Windows update section and it will automatically look for the latest available Synaptic driver and install it for you.
  • Now restart your PC and for the changes to take effect.

Option 3 – Try to run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the Error 0x80000003. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer after the scan is completed.

Option 4 – Perform a System Restore

Performing System Restore might help you in fixing the SYNTP.SYS Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the SYNTP.SYS errors. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 6 – Use the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like SYNTP.SYS Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Read More
Windows Updates failed to install, 0x80073701
Recently, a number of users reported an error while trying to update their computers. This particular Windows Update error has an error code of 0x80073701. If you are one of the users who encounter this error, then read on as this post will guide you on how exactly you can fix it. Here’s the exact context of the error:
“Updates failed. There were problems installing some updates, but we’ll try again later. 2019-07 Cumulative Update for Windows 10 Version 1903 for x86-based Systems (KB4507453) – Error 0x80073701”
The Windows Update Error 0x80073701 also comes with a code “ERROR_SXS_ASSEMBLY_MISSING” which indicates that some system files are missing on your computer that caused the update installation failure error. Although this Windows Update error does not cause any severe issues, it is still being reported in the section of Windows Update where it is marked as “Update failed”. There are several potential solutions you can check out to resolve this error. You can try to run the DISM tool or the SFC or System File Checker scan. You could also try to run the Windows Update troubleshooter. For more information, make sure to follow the options given below.

Option 1 – Restart your computer and try installing the Updates again

Restarting your computer can also help in fixing the Windows Update failed to install error 0x80073701. There are cases where the issue resolves on its own as it could just be some simple network or PC error.

Option 2 – Try to run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt as admin.
  • Then type in this command: exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
After you run this tool, a log file is created at C:WindowsLogsCBSCBS.log. On the other hand, if the Windows Update client is already broken, you will be prompted to use a running Windows installation as the repair source or use a Windows side-by-side folder from a network share, as the source of the files. Although the chances of this happening is less, if it turns out to be the case, you need to run an advanced command in the DISM tool to repair a broken Windows Update. Just repeat the process above but use the following command instead:
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 3 – Try to run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the error 0x80073701. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
  • The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 4 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80073701. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
Read More
Problem prevented document from being scanned
If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.
  • Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
  • From there, right-click on the “StillImage” registry key and delete it.
  • After that, exit the Registry Editor and restart your computer.
  • Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.
Read More
Windows installation stuck on Set up a Pin
After you fresh install Windows 10 on your computer, it allows you to set up a PIN just before you can start using it. However, a number of users reported that the Windows 10 installation gets stuck on the “Set up a Pin” phase. If you are one of the users who experience the same thing, then read on as this post will walk you through fixing the problem. As users start to use their newly installed Windows 10 computer, they reported that the screen is still stuck even after they enter the correct PIN twice and there is no way for them to go forward or backward. Note that this is a part of the account setup and that your computer must stay connected to your internet connection before you finalize everything. And even though the PIN works when the computer is offline, the account setup still needs an internet connection, at least for a fresh installation. The solution for this kind of issue is quite easy and there won’t be any problem even if your computer shuts down or restarts since the installation is already complete and all that’s left is the account setup. To fix this problem, follow the steps given below. Step 1: The first thing you have to do is to turn off your internet connection or disable all connectivity from your computer. Note: If you are using either an Ethernet cable or a Wi-Fi switch to connect to the internet, you have to disable or remove them. But if you don’t have any options, just completely turn off your internet connection. Step 2: The next thing you have to do is to force your computer to shut down and then restart your computer. The setup process will eventually pick up exactly where it left off. The only difference is that there is no connection to the internet and your screen will no longer be stuck on the PIN setup screen so you now have the option to skip it and wait until you’re logged in for the first time. Step 3: Once you’re done, you can then you can choose to Setup Pin later on and turn your internet connection back on or connect your computer with an internet connection.
Read More
USB Security key is not working on Windows
As you know, the USB security keys are a secure medium to validate a lot of components in a computer. They can be used to log in to Windows 10. Now with the advancement of APIs, you can authenticate across the website as well using the same key. However, there are times when it may not work and it could be caused by several factors. It could be due to corrupted or incompatible drivers or it could also be due to compromised integrity of the key, and many more. So if you happen to encounter an issue with the USB security key on your Windows 10 computer, then there are several potential fixes you can try. You can try toggling the Internet Options settings or reinstall the respective USB drivers. You could also try changing the PIN of the security key or disable the antivirus program on your computer or troubleshoot the web browser. Refer to the potential fixes provided below to fix the problem.

Option 1 – Try to toggle the settings of the Internet Options

  • In the Windows Search box, search for Internet Options to open it.
  • Next, go to the Security tab and drag the security slider to the lowest possible security for all the given zones.
  • After that, click on OK to save the changes made and close the Internet Options.
Note that this option is only a temporary measure as it can make your computer vulnerable. Make sure to press the Reset all zones to default level button.

Option 2 – Try to update or reinstall the respective drivers

If updating the drivers of the device did not fix the problem with the USB security key, you can try to update or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try to change the PIN of the security key

If the first two options didn’t work, you can try changing the PIN of the security key. There are instances when the PIN for the security key might have been corrupted. Thus, resetting it can help you resolve the problem.

Option 4 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block the proper functioning of the USB security key. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 5 – Try to troubleshoot the web browser

Troubleshooting your web browser can also help you fix the USB security key problem. You can do that by checking if your web browser supports the security key and you can do that by checking on the official website of your browser. You can also try to update your web browser to its latest version but if it didn’t help, you can try to reinstall it or switch to another web browser.
Read More
Enable or Disable Status Bar in File Explorer
As you know, the Windows File Explorer is quite a responsive program and contains tons of features. It allows you to do various customizations by changing Settings or changing the value of a Registry key or Group Policy modification. Either way, you will be guided on how you can enable or disable the Status Bar in File Explorer on your Windows 10 computer. The Status Bar is located at the bottom of the File Explorer and shows you how many items are inside the folder and how many items you’ve selected. In addition, it also shows you information about each item and can display items using large thumbnails with just a single click. In order to enable or disable the Status Bar in File Explorer, you can use the two given options below as reference. You can either use the Folder Options or the Registry Editor.

Option 1 – Enable or Disable Status Bar via Folder Options

  • Tap the Win + E keys on your keyboard to open File Explorer.
  • Then tap the Alt + F keys and click on Options.
  • From there, make sure that you are in the View tab and look for the “Show Status Bar” option in the list that gets populated.
  • After that, check if the Show Status Bar option is enabled or disabled. It is supposed to be enabled by default so if it is enabled and you want to disable it, just simply uncheck its checkbox otherwise, leave it as it is.
  • Now click on Apply and then OK to save the changes made

Option 2 – Enable or Disable Status Bar via Registry Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to pull up Registry Editor.
  • Next, navigate to this registry key: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerAdvanced
  • Afterward right-click on Advanced and select New > DWORD (32-bit) Value and then input “ShowStatusBar as the name of the newly created DWORD.
  • Now double click on the new DWORD and change its value to “0” if you want to disable Status Bar and “1” if you want to enable it.
  • Then exit the Registry Editor and restart your computer to apply the changes made.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status