Steps to Fixing Error Code 38

If you encounter an error saying, “Invalid file handle” when you try to rename, copy, delete a file or other operations in your Windows 10 computer, then read on as this post will guide you in what you can do to fix it. This kind of error pops up when the operating system tries to carry out an operation on a folder or file using the following words:

CON, PRN, AUX, NUL, COM1, COM2, COM3, COM4, COM5, COM6, COM7, COM8, COM9, LPT1, LPT2, LPT3, LPT4, LPT5, LPT6, LPT7, LPT8, and LPT9

When you rename or create a folder or file using the reserved words given above, you could encounter an error that says, “The specified device name is invalid”. This occurs since these words are Windows system reserved words that you can’t use, unlike any other words. Thus, if you have a folder or file which contains any of the reserved words on another computer that runs a non-Windows operating system and you try to copy or rename it Windows, then it’s no wonder why you’re getting this error message. In such cases, you can always click on the Skip button to stop the operation. However, if there are various folders or files, you can just use the Command Prompt to carry out the task. All it takes is a simple command that will get rid of the folder as well as the files in it. How? Refer to the instructions given below. Step 1: Tap the Win + R keys to open the Run utility. Step 2: Next, type “cmd” in the field and then tap Enter to open Command Prompt. Step 3: After opening Command Prompt, execute the following command:

rd \.file-folder-path /S /Q

Note: The “rd” command will remove the directory or the folder while the “\.” command will select the current computer. The “/S” command, on the other hand, helps you in removing all the sub-directories and the files that are in the CON folder. The “/Q” command is not really mandatory since it helps you remove everything silently without any confirmation message. For example, if you have a folder named “CON” located on your Desktop, the path will be like this “C:/Users/<username>/Desktop/CON”. In this case, the command should be like this:

rd \.C:Users<username>DesktopCON /S /Q

However, if the error pops up for a whole different reason, you could use the following command instead to remove the reparse point extended functionality. Once you’ve entered the given command below, you should now be able to delete the file.

FSUTIL reparsepoint delete C:Users<username>DesktopFileName DEL C:Users<username>DesktopFileName

0x80042109 - What is it?

0x80042109 is a Microsoft Outlook error. The 0x80042109 error code occurs mostly while sending emails. The error message is often displayed in the following format:

“Sending reported error (0×80042109): Outlook cannot connect to your outgoing (SMTP) e-mail server.”

Solution

Error Causes

It is not easy to narrow down the cause for the error code 0x80042109. This error can occur due to many reasons. This includes:

• Corrupt emails and PST files
• Incorrect Outlook account settings
• Unavailability of the mail server
• Incomplete Outlook installation
• Spyware or viral infection

Further Information and Manual Repair

To resolve the 0x80042109 error code on your PC, here are some easy and effective DIY solutions you can try:

Method 1 - Check Mail Settings

Check your mail settings to see if your outgoing server SMTP is selected or not. If it is not, then it could be the reason for the issue. To check mail settings and select the option, here’s what you need to do:

1. Click Tools, select Account Settings, and then POP 3 account and click change.
2. Now check your name field and email address.
3. Check the incoming and outgoing mail server fields and make sure that it is correct.
4. Now click on the outgoing server and make sure that the option ‘My Outgoing Server (SMTP) requires Authentication is selected.
5. After that, click Advanced and tick the option that says ‘This server requires an encrypted connection (SSL).
6. Now click OK to confirm settings.

Method 2 - Reinstall Outlook on your PC

The error may also occur due to incorrect Outlook installation. Therefore reinstall it on your PC. To do this first you will have to uninstall the software and then re-install it. Once the software is reinstalled try sending the email again. If it is sent successfully, then this means the error is related to incomplete installation. However, if the error still persists then it is advisable to restore the points by going to the System Restore option and choosing the option ‘Restore My Computer to an Earlier Time’ point. This will revert the changes.

Method 3 - Try Disabling Firewall

If you have firewall program installed on your PC, then try disabling it and then send an email through your Outlook account.

Method 4 - Scan for Viruses

Another way to resolve the error code is to scan for viruses. Viral infection and spyware and also affect your Outlook account and activities. However, installing an antivirus on your PC may slow down its performance as such programs are notorious for doing that. Therefore, it is advisable to download Restoro. Restoro is a next generation and a highly advanced PC Fixer embedded with powerful and multiple utilities including an antivirus and a system optimizer. Its intuitive algorithm enables it to scan your entire PC and remove all kinds of malicious software affecting your system including malware, adware, spyware, viruses and Trojans. The system optimizer utility works simultaneously and ensures your PC performs at its optimum speed. It is safe, bug-free, and efficient. It has a user-friendly interface which makes it simple and very easy to operate. You can download it on all Windows versions. Click here to download Restoro to resolve error 0x80042109 today!

Error 115 - What is it?

Error 115 is a type of GameGuard redundant execution error.  If you have GameGuard installed on your PC, then you will most likely experience this error code. GameGuard is basically an anti-cheating robot toolkit developed by INCA Internet. It is installed to block possibly malicious applications and common methods of cheating on multiplayer online role-playing games. But at the same time, this software is infamous for error pop-ups. Error 115 is displayed on the Windows screen when a game has been executed multiple times or you have left the game running without logging out. Error 115 is displayed in the following format:

GameGuard Execute Error: 115 ‘There are multiple events of game execution or GameGuard is already running. Close the game then try again.’

Solution

Error Causes

The error 115 may appear on your Windows screen due to multiple reasons. These include:

• Multiple executions of the game
• Antivirus Conflict
• Firewall Conflict
• Registry Overloaded with Bad and Invalid Entries

This error may cause a great deal of inconvenience to you if you love to play multi-player role-playing games over the web like Blood Feud, 9Dragons, Phantasy Star Universe, and Alliance of Valiant Arms. To avoid such inconvenience, it is advisable to fix this error immediately.

Further Information and Manual Repair

Here are some easy do-it-yourself methods to resolve the error 115 on your PC. These methods require no technical expertise.

Method 1 - Terminate the Game Already Running on Your System

To resolve the issue, hit ‘Ctrl+Shift+Esc’ to launch Task Manager. Here you will find a list of applications running on your system, terminate the gaming application to resolve error 115.  If this doesn’t work, then restart your PC.

Method 2 - Disable Antivirus Programs or Firewall Temporarily

Sometimes this error may appear on your computer screen because of antivirus or Firewall security conflict. These programs often block gaming applications and software like GameGuard and because of that, you are unable to play online games on your system. To fix the issue, try disabling these programs on your PC temporarily.

Method 3 - Clean and Repair the Registry

The error 115 may also occur because of the registry issue with Symantec. Follow these steps to enable the game to run:

• Go to your start menu then find Run then write Regedit.
• Find HKEY_LOCAL_MACHINE. To proceed, go to SYSTEM then CurrentControlSet, and then Services.
• Look in the list for SysPlant and click it. Then look for the word 'Start', right-click on Start, and select rename.
• Rename 'start' to 'DWORD: 00000004’ then close Regedit and reboot your PC to activate changes.

Method 4 - Download and Run Total System Care.

This process can be slightly tricky and a bit time-consuming. Therefore it is advisable to download Restoro. This is a cutting-edge, easy-to-use PC Fixer deployed with a powerful registry cleaner. It removes all the unnecessary files cluttering the registry like bad and invalid registry entries. It fixes the damaged registry and enables it to resume back to its normal functioning. Click here to download Restoro.

Error Code 0x8007041d - What is It?

Error Code 0x8007041d is an error that arises during the Windows 10 Update process. In some cases, this error code can also arise during the Windows 10 Activation process. It is an error code that has been present in multiple versions of the software but usually arises when antivirus or registry issues interfere with the Windows Update or Activation software.

Common symptoms include:

• Inability to download the needed Windows 10 updates
• Inability to complete the Windows 10 Update process

If you are experiencing the Error Code 0x8007041d on your machine, there are several methods that you can use to attempt to resolve the problem. Several of the steps that are most successful for the resolution of this error require familiarity with registry and antivirus tools, so if you are unsure of your ability to complete these steps on your own, contact a qualified computer repair technician to assist you.

Solution

Error Causes

In most cases, Error Code 0x8007041d arises when there is a conflict between multiple antivirus or malware tools on the computer, if there is an issue in the Windows registry, or if your Windows Defender software is out of date. During the Windows Update process, the system checks to ensure that there are not any factors that are present that could introduce viruses to the system, so if there are any indicators that could present issues to the software, Error Code 0x8007041d will often arise.

Further Information and Manual Repair

For users who experience Error Code 0x8007041d, there are several steps that can be taken to resolve the issue. If the following methods are not successful for you or if you are unsure of your ability to undertake them on your own, contact a qualified Windows 10 computer technician.

Here are the best ways to attempt to fix Error Code 0x8007041d on your computer:

Method 1:  Remove Additional Security Software Apart from Windows Defender

In some cases, having multiple versions of malware or antivirus software installed on your computer can cause the Windows system to create conflicts between them, which can interfere with your ability to update. During the update process, the system may attempt to determine if there is any malware present, and having multiple kinds of antivirus software present on the same machine may return mixed results.

If you currently are running antivirus software that is separate from Windows Defender, consider removing it from your computer prior to running the update software. This may allow you to successfully complete your update process without conflict. Additional software can be reinstalled after the update is complete, but make sure to keep both sets of software up to date in order to lessen the chances of encountering this error code again during future updates.

Method 2:  Update Your Windows Defender Software

If you currently have Windows Defender as your primary antivirus software, check to see whether it is fully up to date. Out of date antivirus software can cause conflicts with the Windows Update process since the update to Windows 10 will not be able to be completed unless the system is free from viruses or malware.

If you are unsure of whether or not your Windows Defender is up to date, open it and run the process to check for updates, then re-attempt to run Windows Update. In some cases, you may want to restart your computer before running the Windows 10 Update process a second time.

Method 3:  Run the Registry Repair Tool

Another issue that could cause Error Code 0x8007041d is a problem in the system registry. If you believe that this may be the case, run the Windows Registry Repair Tool on your machine to check for and resolve any issues. This is a fairly simple and straightforward tool to use, but it can help you to resolve any number of problems that may interfere with your ability to update your Windows 10 software.

If you have taken the steps listed above, restart your computer before attempting to proceed with the Windows Update process. If the three methods listed above are not successful in completely resolving Error Code 0x8007041d on your machine or if you are not comfortable in your ability to implement these steps on your own, contact a qualified Windows repair technician who is familiar with the Windows Update process to assist you.

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

What is error code 0x80070103?

When visiting the Windows Update Website or the Microsoft Update Website to download the latest update for hardware drives, you could possibly receive Error Code 0x80070103 when clicking on the update driver. This error code occurs when Windows tries to download a piece of identical hardware for a second time. It could also occur when Windows tries to update a currently installed driver to an unsuitable version of that driver.

Solution

Further Information and Manual Repair

There aren’t many ways to handle this issue. Below are two methods of fixing Error Code 0x80070103.

Method 1:

• Visit the Microsoft Update Website
• After the "scan for updates" is complete, click the Welcome or Custom page.
• Next, click Hardware, in the navigation panel, and then on the tab for "optional hardware Updates", the Update client will display the available updates.
• For the graphics card, scan the second update after which you'll click to select the option that says "do not show this update again".
• Hit the "Review and install updates" button.
• Confirm that the second update for the graphics card is not present, then move on the installing the updates.
• Click on the start button, go to All Programs, and then click on Windows Update.
• Hit the "Check for updates" tab.
• After the "scan for updates" is over, click the"Optional updates" link.
• In the "Select the updates you want to install" section, right-click the update that is not needed and hide them.
• Hit the OK button.
• To install any additional updates that are selected, click "Install Updates". Close Windows Update if no other updates are selected,
• For touch screens, swipe in from the right edge of the screen, tap Search (or point to the upper-right corner of the screen if you're using a mouse, moving the pointer down, before clicking Search). Enter "Windows Updates" in the search box, click Settings, and then click "Check for updates".
• After the scan is complete, click the"Optional updates are available" link.
• Right-click or Tap and hold the update you want to hide, select"Hide update", and then select OK.
• If any other updates are available, save all work in "other programs", then restart the computer to the install updates; otherwise, opt out of the Windows Update window.

Open the search window and type “Windows Update” in the search box.

Method 2:

When trying to repair error code 0x80070103, if you find method one hard to follow, can contact Microsoft directly. Call up the help center number listed on their website, and a technician will be able to walk you through the process of ensuring the updater is not attempting to download multiple copies of hardware or trying to install unusable updates on your computer. Because the Windows Updater is set to a generic method of searching for updates, it may not be set to optimize the personal computer's settings. This is why you must select all of the optional update options and why this process is so long. It may be made easier by having a computer repairs technician walk you through it. However, if you want to automate the process of getting that problem solved, you can use a powerful tool to get the job done.

Microsoft will soon offer 4 CPU computer specifically aimed at developers and its name is Volterra. The machine as stated will come with 4 processors but the strange thing is that they will be ARM-based instead of x86.

CEO of Microsoft, mister Satya Nadella has introduced the product and Microsoft has released a youtube video promoting it.

https://youtu.be/yICVNta8jMU

The computer system will have Qualcomm's NPU or built-in neural processing unit to use AI's power to help developers write and produce better and faster code. The sad news is that besides processors used there is no other information on other components that will go into this system.

As seen in the video, the computer reminds me a lot of the apple MAC mini with its size and design, and as stated it is made from recycled plastic which in our opinion will bring the price under $1000.

Microsoft has not provided an official price tag for Volterra, but our hope is that it will be more affordable than building your own development PC. Also, there was nothing said about computer availability, we suspect that the selling model will be typical Microsoft one with first models available only in the USA and moving forward slowly opening it to other markets.

Volterra specifications

As previously said nothing except the number of CPUs and their type has been officially said but we managed to get some information about some other specific things not including its inside components.

The unit will have a fan inside of it for cooling purposes and better performance and that is what was officially stated by Microsoft. On the outside, it is known that the computer will have three USB-A ports, a mini DisplayPort, and an ethernet input. All of these will be positioned on the back of the device, on its left side there will be two USB-C ports.

The unit itself will be running on Windows 11 but it was not disclosed anything about the version, we presume since this is a model aimed for professional use that it will come with Windows 11 PRO version.

Currently available tools for ARM

Since this product is aimed at developers logically support for developing software is a must-have and at the time of this writing software that will come and that will run on Volterra is:

• Visual Studio 2022
• Visual Studio Code
• Visual C++
• Modern .NET 6 & JAVA
• Classic .NET
• Windows Terminal
• Windows Subsystem for Android
• Windows Subsystem for Linux

Conclusion

Once MAC studio has been released it showed that specific builds have their audience and can be sold for less of a price than full-fledged custom-made workstations. There is no doubt that Microsoft Volterra will find its audience but will that be enough to have more versions of this compact computer only time will tell.

Many Windows 10 users often change the IP addresses of their computers’ network adapter in order to connect to the internet or network they belong to in times when there is no automatic connection for their computers. In most cases, access to modifying this setting is restricted for some odd reason even if you are an administrator. So if you are one of the users whose Windows 10 VPN IPv4 Properties are not working, this post can help you remedy that so that you can open and edit the IPv4 Properties on your Windows 10 PC. The common way to change IP settings is by going to Settings > Network and then to Internet > Change adapter options > Select Network adapter > right click and open Properties. From there, you can select TCP/IP 4 and modify it. If you aren’t able to do this, refer to the instructions laid out below to troubleshoot the problem in accessing the IPv4 Properties.

Option 1 – Try using PowerShell to manually set the IPv4 properties

As you are not able to set it using the interface, you can do so using PowerShell instead. Note that this option will only work for you if you run PowerShell with administrator privileges. After opening PowerShell, according to many users, you have to run the this command – set-DnsClientServerAddress -InterfaceAlias “Ethernet” -ServerAddresses xxx.xx.xxx.xxx,x.x.x.x,xxx.xx.xxx.xxx,x.x.x.x Usually, Ethernet is the name of your network adapter which is set by default. If you want to see the actual name of your network adapter, you can just type this command and tap Enter after doing so – Get-NetAdapter -physical | where status -eq 'up' After entering the given command, you will see a list of active Ethernet adapter in your computer as you can see on the image above. Note that the 4 sets of X like the one on the image below should match with the sequence:

Option 2 – Try editing the rasphone.pbk files

The rasphone.pbk files stores property for the connections and since you are not able to access the IPv4 properties, it is most likely that it has been disabled here. The good thing is that you can open these files and edit them using Notepad. Refer to the steps below to do so.

• Open the Windows Explorer and then enable the show hidden files option.
• After that, look for the files at this location – C:Users <username>AppDataRoamingMicrosoftNetworkConnectionsPbk_hiddenPbkrasphone.pbk
• Then right-click on it and select the “Open with” option and choose the Notepad app.
• After opening the file, look for “IpPrioritizeRemote” from the long list.
• Once you found it, set its value from “1” to “0”.
• After that, look for “IPInterfaceMetric” and set its value to “1” and tap Ctrl + S to save the changes you’ve made, and then exit and try accessing the IPv4 properties again. It should work, but if you’re still unable to access it, try the next option below.

Option 3 – Enable the Split Tunneling if you use VPN

All data goes back and forth when you are using a VPN service on your computer. And since you are using VPN, it could be that it disables the IPv4 interface. If that’s the case, you need to stay connected with both the local network and VPN and to do so, you have to enable Split Tunneling. How? Follow these steps:

• Open PowerShell with administrator privileges.
• Next, type in “Get-VpnConnection” and tap Enter. After doing so, it will give you the exact name of your VPN.
• After that, type in “Set-VpnConnection -Name “yourVPNName” -SplitTunneling $True” and tap Enter. Once you enter the command, it will free your IPv5 settings so that you can change it to connect with your local network if you prefer it to.

This post will guide you in fixing yet another annoying Blue Screen of Death error, “BUGCODE_USB_DRIVER”. This particular BSOD error occurs due to some issue with usbhub.sys, winusb.sys, or usbport.sys system driver file. When you encounter this kind of Stop error on your Windows 10 PC, it indicates that an error has occurred in the Universal Serial Bus or USB driver. The USB driver is issued by Microsoft themselves and it comes along with the Windows 10 system which is why it is difficult to download its latest version using a web browser. Thus, you need to take some basic steps to resolve the problem. Carefully follow the given fixes below to fix the BUGCODE_USB_DRIVER Blue Screen error and before you proceed, you need to create a System Restore Point, this way you have some backup in case something goes out of hand.

Option 1 – Update the USB Controller Drivers

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
• Restart your PC and then click the “Search automatically for updated driver software” option.

You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.

Option 2 – Check for any available Windows Updates

Another you can try is to check if there are any Windows Updates available to make sure that your Windows 10 PC has all the latest updates installed. All you have to do is go to Settings > Update &security. From there, just click on the Check for updates button.

Option 3 – Uninstall conflicting programs and services

There are certain programs like VMWare, Virtual Box, Hyper-V Virtualization services that might be in conflict with the USB port drivers on the parent operating system. Thus, you can try uninstalling the aforementioned programs and other similar ones to see if it fixes the BSOD error.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. If uninstalling the programs mentioned above didn’t help, you might want to try putting your PC in a Clean Boot State to help you find the faulty program.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 4 – Modify the Power Settings

• In the Cortana Search box, type “power options” and then select Power Options from the search results.
• After opening Power Options, click on Change plan settings for your selected power plan.
• Next, click on Change advanced power settings.
• Then look for USB Settings and click on it to expand it.
• Now expand the USB selective suspend setting and then disable it.
• After that, click on the Apply and then OK buttons to save the changes made.

Option 5 – Check for any hard disk errors

• On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
• Next, click on Disk Management on the left side panel.
• From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.

You might also want to run the CHKDSK utility to help you fix any issues with your hard disk. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Windows updates have become a regular occurrence in our digital lives. They are frequent and have become quite necessary. Most of the time they bring us quality content like fixed security, resolved bugs, and even new features but from time to time update itself can be not downloaded properly or it can have some issues when installing. Windows Update Error 0x800F0825 is one of these update errors that will be reported seemingly after applying the update. Altho annoying error it is nothing system breaking and can be easily resolved. Hello and welcome everyone, today we will provide you with solutions on how to resolve error 0x800F0825 when trying to complete a Windows update.

Run Windows troubleshooter

Built-in Windows troubleshooter can help a lot in resolving these issues and we will try it as a first solution because of its simplicity and ease of use.

• Click on START
• Click on settings
• Navigate to Update & Security > Troubleshoot > Additional Troubleshooter > Windows Update
• Click on Run the troubleshooter
• Follow onscreen instructions and let the troubleshooter try to solve the issue

Clear contents of SoftwareDistribution & Catroot2 folders

Altho SoftwareDistribution and Catroot2 folders are essential for the update process it can happen that badly downloaded updates or similar corruption can be stored there and thus producing this error.

• Open file explorer and locate these two folders, go inside and delete content inside them
• Try updating again to see if corruption inside folders was the issue.

Update manually

If the previous two solutions have not produced a result and the error is still present then go to the official Microsoft Update Catalog and download the update manually The catalog is here. Search for updates from the Windows Update Catalog In the Search box, type your search terms. You can carry out a full-text search, using a keyword, KB article, MSRC bulletin, driver manufacturer, driver model, driver version, product, and a classification. Select the appropriate version of Windows. Search or click on Advanced Search if you want to refine your search. A list will be displayed. Select the updates that you want to download. Click Add for each selection to add it to the download basket.

• Download the updates. You may be asked to install an Active-X download control to be able to download files from this site
• Double-click on the downloaded updates to install them

Administrators can download updates from the Microsoft Download Center or the Windows Update Catalog to deploy to multiple computers If you are running Windows Server Update Services (WSUS) 3.0, System Center Essentials (SCE), or System Center Configuration Manager (SCCM) you can import updates directly into these applications. Security updates, critical updates, service packs, update rollups, definition updates, and critical drivers can be configured to synchronize with your server automatically. You can still import these updates into your application by using Microsoft Update Catalog; however, depending on how you configure WSUS, SCE, and SCCM, you may not need to import the updates.

Disable system protection

In some rare cases, antivirus or firewall could interfere with both downloads and execution of certain files. If each previous solution failed disable temporarily your security software and try executing the update again.

The quickest and easiest way to log into your computer is when you use the PIN feature in Windows 10. Even though it is a bit slower compared to biometric logins such as Fingerprint and Iris scanning that comes under Windows Hello, the PIN feature is definitely less complicated. However, just like any other module of the software, it is also prone to some errors. In this post, you will be guided in fixing several PIN errors such as 0xd00000e5, 0x8007139f, and 0x8009003. These errors could be caused at different points in time like when you change or create a PIN or when you log into your computer. To fix the 0xd00000e5, 0x8007139f and 0x8009003 PIN errors, there are various solutions you can try. You may empty the contents of the NGC folder or remove and change the PIN or the password. You could also use the Group Policy Editor or reset the ACLs in the NGC folder as well as run built-in tools like System File Checker and the DISM tool.

Option 1 – Take ownership of the NGC folder and delete its contents

• Boot your computer first into Safe Mode.
• Next, you need to take ownership of the Ngc folder first and you can do that using Command Prompt.
• Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
• After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
• Next, type and enter this command: TAKEOWN /F C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc
• Note that the <path> is the location of the folder or file in File Explorer.
• Now type and enter this second command: ICACLS C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc /grant administrators:F
• Finally, once the command has been executed, restart your computer.
• Once your computer has restarted, delete all the contents in the Ngc folder and check if the error is now fixed.

Option 2 – Try to remove and change the PIN or password

The 0xd00000e5, 0x8007139f, and 0x8009003 PIN errors could be caused by some conflicting issues with the PIN or password you have set for the User Account of your computer. Thus, you have to remove or change the PIN or password to fix these PIN errors.

• Remove the PIN by going to Settings > Accounts > Sign-in options.
• From there, go to the PIN section and click on the Remove button.
• You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
• Restart your computer and then set up a new PIN.
• Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try to use the Group Policy Editor

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• Next, navigate to this policy setting: Computer Configuration > Administrative Templates > System > Logon
• After that, double click on the “Turn on convenience PIN Sign-in” option located on the right-side panel.
• Then set its radio button to Enabled. You will see the following description when you do so:

“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”

• After setting the radio button to Enabled, it will turn on the Logins in your computer using the PIN.
• Close the Group Policy Editor and restart your computer for the changes to take effect.

Option 4 – Try to reset the ACLs in the Ngc folder

• Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
• After opening Command Prompt with admin privileges, execute this command: C:/Windows/Service/Profiles/Local/Service/AppData/Local/MicrosoftNgc /T /Q /C /RESET
• The command you entered will start checking for errors and fix them automatically.

Option 5 – Run the System File Checker scan and the DISM tool

System File Checker:

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer.

DISM tool:

• Open Command Prompt.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-image /Restorehealth
• After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
• Once it’s done, restart your computer.