Fix Realtek HD audio driver issue

Realtek sound device not playing sound is a common Windows issue.  It happens occasionally and luckily it can be solved with a little effort and in a short time period. Today in this article we will explore the most common reasons and solutions for driver malfunction for Realtek inside Windows 10. If you have this particular problem, go from step 1 to the last step since all steps are meant to go from simplest to the most complex.

All of that being said let us fix your Realtek driver issue.

  1. Check Speakers or/and Headphones first

    The first thing would in any troubleshooting be to check are your speakers turned on or are your headphones connected and the volume or switch on them is set properly. Nothing more embarrassing than spending an hour or so troubleshooting only to find out that issue was in a malfunction of speakers or them not being turned on.

  2. Check the Volume control in Windows

    Same as the previous step where you have checked hardware, now it is time to check to see if the volume control is set properly and not by any chance muted or volume is brought all the way down.

  3. Check if the Device Manager is reporting an error and update the driver

    If both hardware is functioning properly and volume control in Windows is set correctly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu.
    keyboard with windows and x marked
    Once it opens, click on Device Manager to open it,
    realtek audio driver in device menager
    If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.

  4. Reinstall driver

    If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one.

  5. Check Windows update

    Check to see if the latest Windows update is installed, update your Windows if needed

  6. Fix driver issue with DRIVERFIX

    If everything else fails, get DRIVERFIX, a premium solution for your PC issues, and fix driver errors.

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How to Unmerge the User folder in Windows 10
The Windows 10 system allows users to change the default location of the User folders to another drive. This is probably to make sure that the files stay safe in case the system suddenly crashes. However, in some cases, while changing the path to another drive, for instance, the D drive or any folder, the Windows system recognized it as a hard drive as well so even though the files will be saved on that folder, it will appear as a hard drive in the Windows Explorer or look merged with another folder. It could also be that you had dragged and dropped a user folder to another user folder by accident. So if you’re wondering how you can unmerge the User folders, read on as this post will guide you on how exactly you can do that. Take note that even if you try to use the File History to restore the User folders, it still won’t work and you won’t be able to move them back to their previous locations nor restore the folders back to their previous versions and it would only state that they are not available. In the instructions given below, we are using the Downloads folder as an example.
  • Step 1: Tap the Win + R keys to open the Run dialog box.
  • Step 2: Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Step 3: After opening the Registry Editor, navigate to the following registry key:
ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • Step 4: Then double-click on the multi-string value {374DE290-123F-4565-9164-39C4925E467B} located in the right hand pane. And in the Value Data, copy and paste the following value:
%USERPROFILE%Downloads
  • Step 5: Now click OK and close the Registry Editor.
Note: Look close enough and you’ll see that the multi-string values belong to each one of the folders. From there, you have a Desktop, Favorites, Skydrive, Music, Pictures, and many more.
  • Step 6: Restart your computer. After that, the operating system will pick up the new folder location during the startup. Here are the values for the other folders:
Music – {1CF1260C-4DD0-4ebb-811F-33C572699FDE} Pictures – {3ADD1653-EB32-4cb0-BBD7-DFA0ABB5ACCA} Videos – {A0953C92-50DC-43bf-BE83-3742FED03C9C} Documents – {A8CDFF1C-4878-43be-B5FD-F8091C1C60D0} Desktop – {B4BFCC3A-DB2C-424C-B029-7FE99A87C641}
  • Step 7: Now all you have to do is to change the location correctly. Start by tapping the Win + E keys to open the Windows File Explorer.
  • Step 8: After that, right-click on the Downloads folder located in the right-hand pane.
  • Step 9: Then click on Properties and go to the Location tab then type “D:\Downloads” in the location box.
  • Step 10: Click the Apply button and then the OK button to save the changes made. Doing so would ensure that not only the Downloads folder is restored but also that it does not stay merged to another folder or appear as a drive.
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Fix Error 0164, Memory size decreased
Computer upgrades are the most common and most efficient ones. RAM upgrade is one of the easiest ones you can do and the most common ones but even as simple an upgrade as this one can cause certain issues. If you are experiencing error 0164, memory size decreased after RAM upgrade we are offering you solutions on how to fix this particular error and get your computer back in working order.
  1. Change BIOS settings

    Enter your motherboard BIOS (usually by pressing the del key on startup) Load BIOS defaults Save changes and exit If the Error 0164: Memory size decreased issue persists even after loading setup defaults, then it must be configured manually inside the BIOS.
  2. Clear CMOS

    Follow the instructions precisely:
    • Turn off all peripheral devices connected to the computer.
    • Disconnect the power cord from the AC power source.
    • Remove the computer cover.
    • Find the battery on the board. The battery may be in a horizontal or vertical battery holder or connected to an onboard header with a wire.
    If the battery is in a holder, note the orientation of the + and – on the battery. With a medium flat-blade screwdriver, gently pry the battery-free from its connector. If the battery is connected to an onboard header with a wire, disconnect the wire from the onboard header.
    • Wait one hour, then reconnect the battery.
    • Put the computer cover back on.
    • Plug the computer and all devices back in.
    • Power on the computer.
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How to Fix Error Code 1309

What is Error Code 1309?

Error code 1309 is an error code that occurs when installing either Microsoft Office 2003 or Microsoft Office Project 2003. This error code may hamper your ability to run and use applications associated with Microsoft Office. To ensure installation is successful, it is first advisable to fix this error code. Error 1309 is displayed in any one of the two formats illustrated below. When installing Microsoft Office Project 2003, the error message may pop up as:
Error 1309. Error reading from file:    pathfilename.cab. Verify that the file exists and that you can access it.
When installing Microsoft Office 2003, the error message may appear in the following format: Fatal Error During Installation

Solution

Restoro box imageError Causes

Error code 1309 message may appear during Microsoft Office installation due to several reasons. These include:
  • Problems in the Oclncore.opc file. Project 2003 uses this version of the file for program installation.
  • Lack of adequate use permission
  • The requested file was not found
  • Setup registry entries are modified in an unacceptable manner
To avoid inconvenience and access Microsoft Office 2003 or Microsoft Office Project 2003, it is recommended to fix the error immediately.

Further Information and Manual Repair

To resolve this error you don’t need to be a technical whiz. Here are some of the best, easiest, and proven do-it-yourself methods to resolve error 1309 on your computer screen instantly.

Method 1 - Change CacheLevel Settings

If the problem is related to Oclncore.opc file then try changing CacheLevel settings. Follow these steps to work around this method.
  1. First, locate the PRJPRO*.XML file in the FILESSETUP folder of the Project 2003 installation source and then open this file in the Notepad.
  2. Also, make sure that you do not open the file as read-only and make sure that a checkmark is not displayed next to Word Wrap on the Format menu.
  3. The next step is to search the file for the following text string: OCLNCORE.OPC_1033.
  4. Now on the line where this string is located, change the CacheLevel=’1’ setting to the following CacheLevel=’3’ save the file back to the original location, and then quit Notepad.
After the changes are activated, try installing the software again on your system. If it installs successfully, then this means error 1309 is resolved. If the error still persists then try other given methods.

Method 2 - Configure security settings to get full permission

When the cause of error 1309 on your PC is related to lack of adequate permission issues, then configure security settings to resolve. To do this, simply locate the folder on your installation drive. Then right-click the folder and click Properties. On the Security tab, click edit and now make sure your user name is added to the list. Grant required security permissions and then click OK to save changes. After this, try installing Microsoft Office 2003 again on your system.

Method 3 - Copy the requested file from another source

If the error 1309 pops up because the requested file was not found, then try this method. Simply copy the file specified in the error to the destination directory. For example, if the error shows data1.cab was not found, then copy this file from another source and paste it into the directory specified in the error description.

Method 4- Remove bad registry entries

Bad registry entries are responsible for registry setup modification. If this is the reason for error code 1309, then download Restoro. This is a user-friendly PC Repair Tool embedded with a powerful registry cleaner. It scans and removes all bad and invalid entries accumulated in the registry. It cleans and repairs the registry resuming it back to its normal function. Click here to download Restoro and repair error 1309 today.
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Fixing errors, manually vs automatic

Encountering errors is never a pleasant experience and fixing errors can sometimes take a large amount of time. Also depending on your expertise and knowledge about computers and the operating systems themselves could be determining factor would you try to wrestle with error.

error fixing on computer

We will explore and analyze the advantages of both methods so you can choose and know when to apply one and when to reach for the other.

Advantages of manual method

Full control is the main advantage of manually solving errors, when you go deep dive into manually fixing problematic issues you are one that has control. Complete freedom is also another, sometimes fixing things can be done in several different ways and when you are the man behind the wheel, you are the one that can choose how to approach and what solution to apply in order to solve the issue.

Disadvantages of using manual method

The main disadvantage that some users might encounter is that they will need to know ins and outs of computer and operating systems' workings. Of course, the more complicated errors, the more knowledge it will require in order to apply the proper fix. There is also a risk to break something else if the person that is doing the fixing is not fully competent so this is also something to think about.

Another thing that goes against manual fixing is the time it will require in order to actually fix it, some more complex stuff will probably depend on searching for some external resources like searching for compatible drivers for example, or navigating complex registry keys inside Windows.

Advantages of automatic solutions

If you are a user that has no knowledge about how the operating system works, if you do not know what is a registry or how to properly navigate through the Windows folder then the automated solution is for you. The main advantage of automated systems is that you can easily fix errors without any kind of technical knowledge and usually with just one click of a button.

Saving time is also one of the advantages of fully automated solutions because they will work much faster than manually locating the problem and then fixing it. Also, most of these systems will have in place active monitoring that will check always if your system is in top form and alert you when something is not right.

Disadvantages of one-click solutions

Automated solutions are great, they can solve various issues and errors without any knowledge from the user, but they are not perfect. Like security suites sometimes an automated system can misinterpret something as an error when in fact it is not and fixing it could mean some apps not working anymore, luckily you can choose would you like to apply the suggested solution. So if you are using one do not just click fix without looking at what it is trying to fix and maintain.

Another problem with this is the price it is carrying, manually solving your computer error will cost you your time and knowledge but good automated software will come with a price tag. Some people might not be too happy to pay for this kind of application but at the end of the day, it will still be cheaper than a professional technician. The last thing that you should be aware of is that in order for the app to do its work properly it will need to be active all the time, now for modern computers, this is not the issue but for some older ones with a small amount of memory might lead to some slowing them down. This is a price to be paid in order to have your system always errors free.

Should you use an automated solution at all?

This depends on your knowledge and time available, professional IT technicians will not need this type of solution nor will power users but for most common people this will offer computers free of errors for an affordable price.

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Fix Windows Sandbox failed to start 0x80070015
As of late, many users reported getting an error in Windows Sandbox that has an error code of 0x80070015. According to users, they encountered this error when they tried to start Windows Sandbox. Based on the error code, it seems that there are some problems with the supporting services of Windows Sandbox that trigger the error. It is possible that these services are misconfigured or that they are outdated and have to be updated. Here’s the complete message of the error:
“Windows Sandbox failed to start. Error 0x80070015. The device is not ready. Would you like to submit feedback about this issue?”
If you are one of the users who encountered this kind of error in Windows Sandbox, then you’ve come to the right place as this post will help you sort this problem out. All you have to do is follow each one of the options provided below.

Option 1 – Make sure that all the supporting processes and services of Windows Sandbox are running properly

If running Windows Sandbox as an administrator didn’t fix the error, you have to ensure that all related processes for Windows Sandbox are running properly. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, from the list of services, look for the following services in the given order:
    • Network Virtualization Service: (Startup type: Manual)
    • Virtual Disk: (Startup type: Manual)
    • Hyper – V Virtual Machine: (Startup type: Manual)
    • Hyper – V Host Compute Service: (Startup type: Manual)
    • Container Manager Services: (Startup type: Automatic)
  • After you find the aforementioned services, restart each one of them.
  • Once done, try to open the Windows Sandbox again and see if the error is fixed or not.

Option 2 – Try to install any pending Windows Updates

If the second option still didn’t work, then you might want to check Windows Updates on your computer and see if there are any pending Windows Updates you have to install. All you have to do is go to the Windows 10 Settings app and then go to the Windows Updates section and click on the “Check for updates” button to check if there are any pending updates that are needed to be installed. This could fix the Windows Sandbox Error 0x80070015.

Option 3 – Try to run Windows Sandbox as an admin

  • In the Start Menu, scroll down until you see the entry for the Windows Sandbox.
  • Then right-click on it and select More and then select the “Run as administrator” option to open it with admin privileges.
  • Next, if a User Account Control or UAC prompt pops up, just click on Yes to proceed.
  • You should now be able to open the Windows Sandbox without the error. However, if the error persists, proceed to the next given option below.
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Change default name for New Folder in Windows
Anytime when a new folder is created in Windows name "New Folder" is offered and set as the default name. If by any chance you would like to change this and set your own default name instead of the standard one, follow this guide. Please be aware that this guide will require you to change the registry of Windows, it is common practice to make a backup of your registry each time you want to manually change any values in it, just in case something goes wrong.
  • In order to change the default new folder name first press ⊞ WINDOWS + R to open the run dialog, type in it RegEdit, and press ENTER run dialog with regedit
  • In registry editor find the key:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer
  • Select the NamingTemplates key. If it is not present, you’ll need to create one.
  • Right-click the NamingTemplates key to add a String Value.
  • Assign it the following name: RenameNameTemplate.
  • Double-click on the RenameNameTemplate data value to open the Edit String dialog box.
  • In the Value Data field enter the new text you want to appear when you create a new folder. You have to make sure you are not using any of the following characters: \ / ? : * " > < |
  • Close the Registry Editor and Exit.
  • Now, when you create a new folder, it will be named Whatever you chose instead of the New folder.
And that is all to it, you now have your own personal new folder naming template.
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Seven Windows 10 security basics
Hello everyone and welcome to our Windows 10 security basics where we will provide you with common practices you should aim to follow in order not to cough some viruses, malware, keylogger, worm, etc. As you are all aware, we live in a digital age where we are surrounded by luxuries of unlimited information, video chats all over the globe, free calls via the internet, applications that track stuff for us, and many many more things that make our lives easier. Sadly with this kind of technology comes risks of cyber attacks that aim to steal your information, credit card numbers, or any other relevant stuff which could be used illegally in order to make purchases, loans, and other theft in your name so ones doing that could not get caught. Think of data stealers the same as you think of armed robbers in a dark alley, just this time their pray is data about your life so they can make purchases for themselves more than once. This article aims to provide you with some common logic, tips, and tricks of what should you do and where should you pay attention in order not to provide wrong people with your crucial information and data. we hope that you will find reading informative and helpful.
  1. Keep Windows updated.

    Microsoft is working hard on their Windows defender and firewall to provide protection to its users and fixing any introduced security leaks which are found in Windows itself. By updating and keeping Windows updated you make sure that every security leak that is found is patched and removed from Windows and that you have the latest database of known malware inside the firewall and defender. This common practice, however, should not be limited to Windows only, you should update every application you are using for the same reasons.
  2. Use antivirus, anti-malware, and firewall

    These applications exist for a reason and that reason is to protect your data. Dedicated applications specifically made for purposes of defending your data are better than any kind of I am careful mentality since sometimes is enough to just visit a website or just click on some link and you are compromised. You can use Windows Defender and firewall if you wish, they are already in Windows but if you are serious about your data and like to surf the internet some better protection is worth the investment.
  3. Get a dedicated password manager

    Your password is bad, if you use the same password everywhere then it is even worse. Computers have come a long way in the last 50 years and so have cyber attack applications which make your commonsense passwords extremely vulnerable and all of your accounts open to cyber attacks. Dedicated password managers that can hash passwords and automate them are your safest bet that your passwords will not be compromised, get one, and get it today.
  4. Do not click on anything inside emails

    Cyber attacks come in vast variety and one of them is sending you emails informing you that for example your Paypal or anything else has been hacked and that you must click this link to reset your password. These you do not click, no matter how convincing they sound or how good they look, if you need to update your information on a specific service or website, you delete email, open browser and go to that service and change stuff. The same goes with different offers, discounts, women seeking you, men seeking you, prince sending you 1 billion in gold. Only click on links in emails from a trusted and verified source.
  5. Do not click on pop-ups

    Similar to clicking on links in emails you should not click on pop-ups, the same rules, same stuff apply as with emails.
  6. Be careful what you are downloading

    Be careful from where you download your software and be careful what are you downloading and stop using pirated software, any kind of malicious applications, keyloggers, viruses, etc could be hidden in these downloads, and by downloading them you are opening doors to your private information. Only use legal software from trusted sources.
  7. Never leave your phone or computer unattended

    You can never tell who can implement malicious software or get some crucial information from unattended devices, lock them all time and take them with you.
There you go, 7 common tips and tricks for the basic security of your computer. Thank you for reading and I hope to see you again on our site.
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Fix Origin Error when loading the webpage
If you encounter a blank page with an error message saying, “Origin Error” when you try to load a webpage, then this post will surely help you resolve this error. As you can see, this error is a very uncommon one and it is not about the popular game known as Origin where all you have to do is reinstall the client. Although this error message is a very uncommon one, you will see a blank page with a message saying, “Origin Error” when you attempt to load a webpage. To fix this error, this post will provide you some potential fixes that might help. Follow the fixes given below carefully and see which one fixes the problem.

Option 1 – Use Ctrl + F5 keys to clear browser cache

The first thing you can try is to “Hard Refresh” to clear the cache of your browsers. You can do that by using the Ctrl + F5 keys on your keyboard. On the other hand, you can also clear the cache manually for Chrome, Edge, and Firefox.

Option 2 – Remove the Proxy

You might also want to try removing the Proxy as it could also help you in fixing the Origin error. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try to flush the DNS, reset Winsock and the TCP/IP

You might also want to flush the DNS and reset Winsock as well as reset TCP/IP as it could help in fixing the Origin error. To do so, refer to these steps:
  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.
  • Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.

Option 4 – Try using Google Public DNS

You might want to try changing your current DNS to the Google Public DNS. All you have to do is change the DNS settings explicitly on your operating system by using the DNS IP addresses. Here’s are the steps to do that:
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8” and “8.8.4.4” and click OK and exit.
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Automatically Adjust Active Hours in Windows
In case you didn’t know, the new Windows 10 v1903 has brought tons of new features around Windows 10 Updates. One of these features is the ability to automatically adjust the Active Hours based on your computer activity. This feature is really useful as it tells the operating system when to install the Windows Updates. A lot of users use the Active Hours feature to ensure that the Windows Update won’t force them to restart their PCs to install the update. So if your computer is turned on, it won’t apply the update during the active hours you’ve specified. In addition, the active hours change for many users and they are not that strict. For instance, if you set the active hours between 10 am to 5 pm, Windows Update won’t be forcing you to restart your computer to install the updates at those times. Note that Windows Update allows enabling an option using where it can monitor the active hours in your computer and change it. To configure this setting, here’s what you have to do:
  • Frist, go to Settings > Update & security > Windows Update.
  • Next, take note of your current active hours and click on the “Change active hours” link.
  • Then toggle the option that says, “Automatically adjust active hours for this device based on activity”. This will change the active hours and if you match it with the previous one, it should be different.
As you can see on the image given above, the earlier active hours were between 8:00 to 17:00 and were changed to 11:00 to 19:00. If you have been using this feature for a while you’ll find how useful and handy it is especially when you’re using your computer and don’t want any notifications like the prompts for Windows Updates to bother you while working.
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Can’t pair Bluetooth keyboard, Check the PIN
If you have suddenly run into a problem when trying to connect or pair your Bluetooth keyboard with your Windows 10 computer, read on as this post will guide you on how exactly you can resolve the problem. This kind of problem typically occurs when you’ve disabled the Bluetooth option. However, this option is already enabled and you still encountered the same error message saying, “Check the PIN and try connecting again”, then you need to troubleshoot the problem further. In most cases, this kind of issue can be fixed when you restart your computer and go to the Windows Settings and select the “Add Bluetooth or other devices” option and then put the keyboard into pairing mode. And when the keyboard appears in the “Add a device” dialog box, just select it. On the other hand, if your Bluetooth keyboard won’t get connected to your Windows 10 computer and you encounter an error that says, “Can’t pair Bluetooth keyboard, Check the PIN and try connecting again”, then you need to check out the options provided below but before you do so, make sure that you create a System Restore point first as some of the troubleshooting options provided involves the Windows Registry.

Option 1 – Try to use the Device Pairing Wizard

The Device Pairing Wizard is the one that allows your computer to look for any new devices and display them underneath it. All you have to do to use this wizard is to follow its instructions to connect your Bluetooth device to Windows 10. To get started, follow these steps:
  • First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field, and then hit Enter to run the Device Pairing Wizard.
  • After that, wait for a couple of seconds until the devices appear. Once they do, select the Bluetooth device you wish to add.
  • A new screen with a passcode should appear instantly. You need to take note of the given passcode and type them on your Bluetooth keyboard.
  • Once done, tap Enter. This should help in pairing your computer to your Bluetooth keyboard.

Option 2 – Try to use the Registry Editor

The next thing you can do to resolve the pairing issue with your Bluetooth keyboard is to use the Registry Editor by following these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_USERS/.DEFAULT/Software/Microsoft/Windows/CurrentVersion/Bluetooth/ExceptionDB
  • From there, look for the folder named “Addrs” and expand it. If you see any folders or keys under it, select them and delete them. These keys represent the MAC address of your Bluetooth devices.
  • Once you’re done, restart your computer and try to pair your Bluetooth keyboard once more.

Option 3 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 4 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since you have trouble pairing your Bluetooth keyboard, you can update, rollback, or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.
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