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Fix Realtek HD audio driver issue

Realtek sound device not playing sound is a common Windows issue.  It happens occasionally and luckily it can be solved with a little effort and in a short time period. Today in this article we will explore the most common reasons and solutions for driver malfunction for Realtek inside Windows 10. If you have this particular problem, go from step 1 to the last step since all steps are meant to go from simplest to the most complex.

All of that being said let us fix your Realtek driver issue.

  1. Check Speakers or/and Headphones first

    The first thing would in any troubleshooting be to check are your speakers turned on or are your headphones connected and the volume or switch on them is set properly. Nothing more embarrassing than spending an hour or so troubleshooting only to find out that issue was in a malfunction of speakers or them not being turned on.

  2. Check the Volume control in Windows

    Same as the previous step where you have checked hardware, now it is time to check to see if the volume control is set properly and not by any chance muted or volume is brought all the way down.

  3. Check if the Device Manager is reporting an error and update the driver

    If both hardware is functioning properly and volume control in Windows is set correctly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu.
    keyboard with windows and x marked
    Once it opens, click on Device Manager to open it,
    realtek audio driver in device menager
    If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.

  4. Reinstall driver

    If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one.

  5. Check Windows update

    Check to see if the latest Windows update is installed, update your Windows if needed

  6. Fix driver issue with DRIVERFIX

    If everything else fails, get DRIVERFIX, a premium solution for your PC issues, and fix driver errors.

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Fix NTOSKRNL.exe high CPU, Memory & Disk usage
This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:
  • Tap the Ctrl + Shift + Esc to open the Task Manager.
  • After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
  • Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
  • Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

  • Tap the Win + R keys to open the Run dialog box.
  • Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.
  • Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
  • Next, type in the command given below or copy and paste it and then hit Enter:
xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl
  • After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.
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Fix Windows is not starting
Hello everyone and welcome to how to fix Windows when it is not starting tutorial. Here we will tackle some common problems and solutions in order to help you to get back both your computer and Windows in working order. Windows not booting and loading is an annoying issue that can even result in complete loss of your data and can also consume a lot of time if no other solution than clean install remains. Also if you are not tech-savvy, this issue can cost you as well since you will have to hire a professional to solve this problem for you. Here at Error Tools, we aim to help so you can overcome your PC issues yourself by providing you daily with tutorials, tips, and tricks and helping you with all of your Windows issues. All of that being said, let's see what are issues that can prevent your computer or Windows from booting up and get around them so everything is back in working order.
  1. Use repair tool

    Windows 10 comes with a startup repair tool that has the goal to repair and fix errors preventing Windows from booting up. To use this tool however you will need Windows 10 bootable USB stick. You can create a bootable USB directly on the Microsoft site. Once you have it ready, plug it in and reboot your computer, choose to boot from USB. When you are on the Windows setup screen, click on next and then on Repair your computer. Go to troubleshoot > Advanced options > Startup repair. When Startup repair is clicked, Windows will boot, scan files for issues, and if they are found he will automatically fix them.
  2. “Windows Failed to Start” 0xc00000f error

    If you get this error on your boot of Windows, then you have corrupted boot configuration data. In order to fix this error, you will also need a bootable USB with Windows 10 on it. Make one on the Microsoft site if you don't have it and reboot your computer, boot from USB, on the setup screen click on next and then on Repair your computer. Click on Troubleshoot and then on the command prompt. In the command prompt type the following: bootrec /FixMbr bootrec /FixBoot bootrec /ScanOs bootrec /RebuildBcd exit Reboot your PC without a USB
  3. Boot into safe mode

    Safe mode for Windows loads only its core without drivers and with minimal services. If you can boot into safe mode then the issue is with some application or driver causing the problem. Try the selective boot option to eliminate what is causing the error.
  4. Make sure your hardware is connected

    Some RAM or hard drive out of socket can cause Windows not to be able to boot, check all connections just in case.
If everything else fails, perform a clean Windows installation. The reason for Windows not booting up can be caused by various viruses and malware also if that case it would be best to format and perform a clean install.
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Fix Sechost.dll missing error in Windows 10
If you are facing a missing sechost.dll error in your Windows 10, welcome, you have come to the right place to solve it and get back your computer in working order. Sechost.dll is a file that allows other programs to function and complete their tasks as well as control and change the behavior of other programs. The file is found in Windows subfolder System32, it is a completely safe file and should not be deleted. Sometimes however various other reasons can corrupt it or delete it. This guide will lead you to common solutions on how to get file back up and running.
  1. Update device driver

    Have you installed a new device and all of a sudden you get the error message that Sechost is missing? Update device driver, it is possible that the file has been corrupted or replaced with an older version and therefore reported as missing. Update device driver to lastest version and issue should run away.
  2. Re-register file via command prompt

    If Sechost got corrupted re-registering will solve the issue, press ⊞ WINDOWS + X and choose Command prompt (administrator), click on it. type regsvr32 sechost.dll and press ENTER Reboot your PC
  3. Reinstall application

    Usually, Sechost gone bad or missing is due to the installation of another application that corrupts the file. Reinstall the application to try to solve errors. In order to properly reinstall the application first use the control panel to remove it completely from the system and then install it again, hopefully, this time correct version of Sechost.dll will be installed in the system.
  4. Check your hard drive

    In some cases, a hard drive malfunction can cause several files to be corrupted or gone missing. To eliminate hard drive malfunction run check disk from Windows on C drive to check it and find if there are any errors.
  5. Uninstall Windows update

    Same as with some application, even Windows update could corrupt some files due to update not being properly downloaded. Try uninstalling the latest update and revert to the previous Windows state, then update it again.
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Remove CalendarSpark Browser Hijacker

CalendarSpark is a browser extension developed by MindSpark. This extension allows an easy way to print or view calendar templates and make schedulers for a day/week/month/year. This browser extension hijacks your browser home page and search engine, changing them to MyWay.com. While the extension is installed it monitors your browsing activity and collets visited websites, clicked links, and sometimes even personal information, which it later uses to display targeted unwanted ads through your browsing sessions.

While browsing the internet with this extension installed you will see additional sponsored links, ads, and sometimes even pop-up ads on websites that are not supposed to have any of these. Several anti-virus scanners have detected this extension as a Browser Hijacker, and due to its data collecting behavior, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a kind of malware that modifies web browser configuration settings without the computer owner’s knowledge or permission. These kinds of hijacks are raising at an alarming rate across the world, and they could be truly nefarious and sometimes harmful too. Browser hijacker malware is created for a number of reasons. These are generally used to force hits to a specific site, manipulating web traffic to generate ad revenue. However, it’s not that harmless. Your online safety is jeopardized and it is also extremely irritating. In a worst-case scenario, your browser could be hijacked to open up your computer system to a host of additional attacks.

Indications of browser hijack

When your browser is hi-jacked, the following could happen: your home page is reset to some unknown webpage; you get redirected to sites you never intended to visit; The default search page of the web browser is changed; unwanted new toolbars are added to your internet browser; you’ll find random pop-ups start showing on a regular basis; your internet browser starts running slowly or exhibits frequent errors; Inability to navigate to certain websites, particularly antivirus as well as other security software sites.

Exactly how browser hijacker finds its way onto your PC

Browser hijackers can enter a PC by some means or other, including via file sharing, downloads, and e-mail as well. They could also be deployed via the installation of an internet browser toolbar, add-on, or extension. A browser hijacker can be installed as a part of freeware, shareware, demoware, and pirated programs. An example of some well-known browser hijacker includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, RocketTab, and Delta Search, but the names are regularly changing. Browser hijackers could interrupt the user’s web surfing experience significantly, track the websites visited by users and steal sensitive information, cause problems in connecting to the net, and then finally create stability issues, causing programs and computers to freeze.

Removal

Some kinds of browser hijackers can be quickly removed from the computer by deleting malicious applications or any other recently added freeware. Regrettably, most of the software applications used to hijack an internet browser are intentionally designed to be difficult to remove or detect. Furthermore, manual removals require in-depth system knowledge and therefore can be an extremely difficult job for novice computer users.

What you can do if Virus Stops You From Downloading Antivirus?

Practically all malware is inherently dangerous, but certain types of malware do much more damage to your computer than others. Some malware sits in between your computer and your internet connection and blocks a few or all websites that you would like to check out. It will also block you from the installation of anything on your PC, especially antivirus applications. If you’re reading this article now, you might have perhaps realized that virus infection is the real cause of your blocked net connectivity. So how to proceed when you want to download and install an antivirus application like Safebytes? Although this sort of problem can be tougher to circumvent, there are some steps you can take.

Download the software in Safe Mode with Networking

In Safe Mode, you may change Windows settings, un-install or install some program, and eliminate hard-to-delete viruses and malware. In case the virus is set to load immediately when the PC starts, switching to this mode can prevent it from doing so. To boot into Safe Mode, press “F8” key on the keyboard just before Windows logo screen appears; Or after normal Windows boot up, run MSCONFIG, look over Safe Boot under Boot tab, and then click Apply. After you reboot into Safe Mode with Networking, you could download, install, as well as update the anti-malware program from there. At this point, you can run the anti-malware scan to eliminate viruses and malware without hindrance from another application.

Obtain the antivirus program using an alternate web browser

Some malware only targets particular internet browsers. If this sounds like your situation, utilize another browser as it may circumvent the virus. The best way to avoid this problem is to choose a browser that is well known for its security features. Firefox has built-in Phishing and Malware Protection to help keep you safe online.

Install and run anti-malware from the Thumb drive

Here’s yet another solution which is creating a portable USB antivirus software package that can check your system for malicious software without the need for installation. To run anti-virus from a USB drive, follow these simple steps: 1) Use another virus-free PC to download Safebytes Anti-Malware. 2) Plug in the flash drive to a USB slot on the clean computer. 3) Double-click the executable file to open the installation wizard. 4) When asked, choose the location of the USB drive as the place where you would like to store the software files. Follow activation instructions. 5) Unplug the flash drive. You may now use this portable anti-malware on the affected computer. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all types of malware.

SafeBytes Anti-Malware Benefits

If you are looking to install anti-malware software for your PC, there are numerous tools on the market to consider but you cannot trust blindly to anyone, irrespective of whether it is free or paid software. A few of them are great, some are decent, while some will harm your computer themselves! You need to select one that is dependable, practical, and has a strong reputation for its malware protection. While thinking about the dependable software programs, Safebytes AntiMalware is certainly the strongly recommended one. SafeBytes anti-malware is a trusted tool that not only protects your computer system permanently but is also very user-friendly for people of all ability levels. Once you’ve got installed this software, SafeByte's sophisticated protection system will make sure that absolutely no viruses or malicious software can seep through your personal computer. SafeBytes has a plethora of amazing features that can help you protect your PC from malware attacks and damage. Listed below are some of the great features included in the tool. Optimum AntiMalware Protection: Using a critically acclaimed malware engine, SafeBytes provides multilayered protection that is designed to find and eliminate viruses and malware that are concealed deep in your computer’s operating system. Live Protection: SafeBytes offers a completely hands-free real-time protection that is set to observe, block, and wipe out all computer threats at its very first encounter. It will inspect your computer for suspicious activity regularly and its unparalleled firewall shields your computer from illegal entry by the outside world. Faster Scan: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5 times faster than any other protection software. Website Filtering: SafeBytes checks and provides a unique safety ranking to each and every site you visit and block access to webpages known to be phishing sites, thus safeguarding you from identity theft, or known to contain malware. Light-weight: The program is light-weight and will work silently in the background, and will not impact your computer efficiency. Premium Support: For any technical inquiries or product assistance, you could get 24/7 professional assistance via chat and email.

Technical Details and Manual Removal (Advanced Users)

To get rid of CalendarSpark manually, navigate to the Add/Remove programs list in the Windows Control Panel and select the program you want to get rid of. For browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you intend to remove or disable. You will probably also want to reset your internet browser. In order to ensure the complete removal, manually examine your hard disk and computer registry for all of the following and remove or reset the values accordingly. But bear in mind, this is a tricky task and only computer professionals can carry it out safely. In addition, certain malicious programs are capable to defend against its deletion. Doing this malware-removal process in Safe Mode is suggested.
Files: calendarspark.dl.myway[1].xml %UserProfile%\Local Settings\Application Data\CalendarSparkTooltab chrome-extension_apfkjcjglfhoemadfobgcacfkdhapiab_0.localstorage-journal %LOCALAPPDATA%\CalendarSparkTooltab http_calendarspark.dl.tb.ask.com_0.localstorage-journal http_calendarspark.dl.tb.ask.com_0.localstorage Calendarspark.exe 310,048 602097e5efa71f01dca1ad60ba108730 %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\lacjhcgjigifchcapcccoippjdnkbagj %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\lacjhcgjigifchcapcccoippjdnkbagj www.calendarspark[1].xml %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\lacjhcgjigifchcapcccoippjdnkbagj Registry: HKEY_CURRENT_USER\Software\CalendarSpark HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\calendarspark.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\calendarspark.dl.myway.com HKEY_CURRENT_USER\Software\Wow6432Node\CalendarSpark HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: lacjhcgjigifchcapcccoippjdnkbagj HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller CalendarSparkTooltab Uninstall Internet Explorer
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How to Fix Win32kbase.sys BSOD error
There is various Blue Screen of Death errors that you can encounter as you use your Windows 10 computer and some of these Stop errors have something to do with the win32kbase.sys file. This post will guide you in fixing the BSOD errors related to the win32kbase.sys file.
  • A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Win32kbase.sys.
  • Your PC ran into a problem and needs to restart. If you would like to know more, you can search online later for this error: win32kbase.sys.
  • SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)
  • STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – win32kbase.sys
  • STOP 0x0000001E:
KMODE_EXCEPTION_NOT_HANDLED – win32kbase.sys
  • STOP 0×00000050:
PAGE_FAULT_IN_NONPAGED_AREA – win32kbase.sys
The win32kbase.sys file is a Windows operating system Base Win32 Kernel Driver file located in the System32 folder so if it ends up getting corrupted or if it went missing, your computer will throw up Blue Screen error. To fix BSOD errors that have something to do with the win32kbase.sys file, here are some possible fixes that could help. Worry not for these possible fixes are not complicated.

Option 1 – Run the Check Disk or CHDSK utility

One of the first things you can try to resolve the win32kbase.sys Blue Screen error is running the CHKDSK utility. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f C:
  • Wait for the process to be completed and then restart your computer.

Option 2 – Run SFC or System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Restart your PC.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the win32kbase.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing Blue Screen errors related to the win32kbase.sys file. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Fix Windows Update Error 0x80240020
There are instances when the Windows 10 installation needs interaction before it reaches the file process. And so if you suddenly encounter the Windows Update Installation Failure 0x80240020 error under the Windows Update History, then you need to get it fixed. When you encounter this kind of Windows Update Error, you will see an error message that says, “The operation did not complete because there is no logged-on interactive user”. This error also indicates the “WU_E_NO_INTERACTIVE_USER” code. To resolve this issue, in this post we’ll walk you through a couple of steps but before you get started, know that you don’t have to run any troubleshooter or delete any file just to fix this error since all you have to do is enable one option that can automatically login with your account and complete the installation for you. With that said, just make sure to only try running Windows Update once you’re told to do so. There are two ways you can enable the option that could resolve the Windows Update Installation Failure 0x80240020 error. One is via Settings while the second one is via Registry Editor.

Option 1 – via Settings

Step 1: Go to Settings > Accounts > Sign-in Options. Step 2: From there, toggle on the “Use my sign-in info to automatically finish setting up my device and reopen my apps after an update or restart” option. Step 3: After that, it will make sure that the interaction part is removed from the Windows Update process. Note: If your device is joined in a domain or if some work or email policies are applied to your device by your company or organization, then you wouldn’t be able to see this option in Settings and that’s where the Registry Editor comes in. Just make sure that you’re logged in as an administrator and that you create a System Restore Point first since registry hacks are sensitive and could highly impact how your computer behaves or functions. Once you have that covered, follow the steps below.

Option 2 – via Registry Editor

Step 1: In the Start search, type “Regedit” and hit Enter to open the Registry Editor. Step 2: Navigate to the following registry key:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade
Note: If the above-given registry key does not exist, you can simply create it. All you have to do is right-click on the WindowsUpdate key and then select the New Key option and type “OSUpgrade” as its name. Afterward, create a new DWORD (32-bit) Value and name it “AllowOSUpgrade” and set its value to 0x00000001. Step 3: Restart your computer and check if the error is now fixed. And then try to update your Windows 10 computer again and while you’re at it, make sure that you’re around your computer to interact with the prompts needed to complete the installation process.
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A Guide to Fix Error Code 0x80070004 on Windows 10

Error Code 0x80070004 on Windows 10 – What Is It?

Some users trying to upgrade from Windows 7 or Windows 8/8.1 reported experiencing installation rollback with error code 0x80070004. This error normally appears when the Computer Name is set to names that can’t be used for the computer. It’s also possible this error occurs if users or program files folder were redirected to a different partition.

Solution

Restoro box imageError Causes

The Error code 0x80070004 on Windows 10 is normally caused if any of the following were used as the Computer Name and the user tried to upgrade to Windows 10:

  • System (or SYSTEM)
  • SELF
  • LOCAL
  • Network
Failure to fix this error message might result in others, including error code  0xc0000001

Further Information and Manual Repair

If you don’t solve this error, you won’t be able to upgrade from Windows 7 or Windows 8/8.1 to Windows 10. Note that this error will continuously bring you back to the original OS unless fixed.

Please note that if you’re not confident in doing these steps, you might want to consider seeking the help of an expert or using an automated tool that will help fix this.

Here are a few methods to try.

Method 1: Check and Change the Computer Name

The most common cause of this error is if your computer uses any of the following reserved names:

  • LOCAL
  • System (or SYSTEM)
  • Network
  • SELF

These reserved names are not meant to be used as computer names. If this is what your computer uses and you try to upgrade to Windows 10, you will surely get this error. Check your computer name and if you see any of the reserved names, change it right away.

Changing Computer Name in Windows 8.1

If you’re trying to upgrade from Windows 8.1, you can change the name of the computer by following these steps:

  • Step 1: Open the Start menu then simply type “rename computer”. After that, choose “Rename this computer”
  • Step 2: A dialog box will open. Just click the “Change” button
  • Step 3: A new dialog box will open. Type the new name. Click Apply then Ok.

Changing Computer Name in Windows 7

If you’re trying to upgrade from Windows, you can follow the steps below to change the name of your computer.

  • Step 1: Go to the Start menu then on the Computer section, right-click the mouse and choose “Properties”.
  • Step 2: A new dialog box will appear. Go to “Computer name, domain, and workgroup settings” then click “Change settings”. In case you’re asked for administrative access, make sure to grant it.
  • Step 3: Find the “Computer Name” tab then click “Change”
  • Step 4: Change the computer name and click Ok.

Method 2: Fix the “Users” directory issue

If the first method doesn't work, it probably means the computer name isn’t the cause of this error. Another reason why users experience Error code 0x80070004 when upgrading to Windows 10 is if the “Users” directory was relocated. So, when you try upgrading to Windows 10, the installer wasn’t able to find the user profiles on the “%systemdrive%”, where the current operating system is installed.

If you changed or moved any of the Users, Program Data, or Program Files folders, this will cause the error. Before you upgrade to Windows 10, you might be required to reset or reinstall your current operating system (Windows 7 or Windows 8.1).

If you haven’t made any changes or haven’t moved any of the mentioned folders, there’s a great chance that your users' profiles are corrupted. You can also reinstall your current operating system. However, you might want to check for the corrupter user profile first. To do this, follow the steps below:

  • Step 1: Go to the Start menu and type System
  • Step 2: Click System  then go to the Advanced tab
  • Step 3: Go to Settings, which you’ll find under User Profiles

On the Users Profiles, make a copy of all the accounts somewhere. Sign out from the current user account then try logging in back using the accounts you’ve copied. For each account, you get an error, delete it. However, make sure that you don’t delete the UpdateUser and Administrator account ever.

After this is done, try upgrading your operating system to windows 10 again.

Method 3: Try a trusted and secured Automated Tool

If the above methods still not useful, you might want to rely on an automated tool. Find a secured and trusted tool. It will help fix this issue.

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8 Android Apps that threaten your security
Security on your PC and on your accounts is the important thing. Security on your phone device is also very very important. That is why we are bringing you a list of 8 applications that are marked by the cybersecurity team as ones that could be used to steal data from you. If you have by any chance any of these applications installed, uninstall them immediately.

List is as follows:

  • Cake VPN (com.lazycoder.cakevpns)
  • Pacific VPN (com.protectvpn.freeapp)
  • eVPN (com.abcd.evpnfree)
  • BeatPlayer (com.crrl.beatplayers)
  • QR/Barcode Scanner MAX (com.bezrukd.qrcodebarcode)
  • Music Player (com.revosleap.samplemusicplayers)
  • tooltipnatorlibrary (com.mistergrizzlys.docscanpro)
  • QRecorder (com.record.callvoicerecorder)
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Fix Media Player – Server Execution Failed
You might be trying to play music files using the Windows Media Player, but were unable to do so since you encountered an error saying, “Windows Media Player Error – Server Execution Failed” error. If you encountered this error, worry not for this post will guide you on how to fix it using some potential fixes. In the error message, the “Server execution failed” indicates that the “wmplayer.exe” is still running or shutting down at that point and it is possible that it is stuck which is not able to close properly. To fix this error, there are several potential fixes you can try. The first one is to run the Video Playback troubleshooter. While you could also try to disable the WMP Network Sharing Service or register both the jscript.dll and vbscript.dll files. For more information, refer to the options provided below.

Option 1 – Try to run the Video Playback troubleshooter

The first thing you can do to fix the problem, you can try to run the Video Playback troubleshooter instead. To run it, simply go to Settings > Update & security > Troubleshoot. From there, scroll down until you see the Video Playback option and then click on the “Run the troubleshooter” button to get started. This troubleshooter will detect and automatically fix any problems related to video playback so it should help fix the error.

Option 2 – Try to disable the WMP Network Sharing Service

If the Video Playback troubleshooter didn’t work in fixing the problem, the next thing you need to do is disable the Windows Media Player Network Sharing Service. The WMP Network Sharing Service is used to share the libraries of the Windows Media Player to other users on the network as well as media devices using the Universal Plug and Play. And since you are not using any network here, then you can disable this service to fix the problem. How? Refer to the given steps below.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and tap Enter to open the Services Manager.
  • Next, look for the Windows Media Player Network Sharing Service from the list of Services and right-click on it.
  • After that, click on the Stop option and see if it fixes the Windows Media Player error.

Option 3 – Try to register the jscript.dll and vbscript.dll files

  • Tap the Win + X keys and from the menu select the Windows PowerShell (Admin) option to open an elevated Command Prompt.
  • Next, type this command to register the jscript.dll file and click on the confirmation box: regsvr32 jscript.dll
  • After that, execute the regsvr32 vbscript.dll command to register the vbscript.dll file.
  • Once you’re done, these DLL files will be re-registered and should fix the Windows Media Player error.
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System32 Folder Keeps Popping up at Startup
The System32 folder contains vital configuration and information that are essential to the operating system. It is located inside the “Windows” folder and it consists of important DLL files as well as executable files. You probably have noticed some errors that have the “System32” word in them but that does not necessarily mean that the System32 folder is the one that triggers them as these kinds of errors have only occurred when some important files are corrupted or missing. Some users recently reported that each time they start their computers, the System32 folder will automatically open up in the File Explorer. If you encounter the same problem, read on as this post will guide you on what to do to fix it. This kind of issue is most likely caused by service or application interference – it is possible that there is a third-party application installed in your computer or a Windows service that triggers the System32 to pop up during startup. It is also possible that this is a result of system modification. Thus, you need to identify the third-party program or restore your computer to its previous state.

Option 1 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:
  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.

Option 2 – Perform System Restore

  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 3 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the issue. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Restart your computer and see if the System32 folder still pops up at startup or not.
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