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Fix Unsupported video type/invalid file path

The MP4 MIME-type is a video type that is mainly configured in IIS or Internet Information console. It is the one that instructs a web browser to use the default video application when running MP4 files from websites. MIME which stands for Multipurpose Internet Mail Extensions which offers a way to identify files on the Internet-based on their format and nature. For example, when a content-type header value like MP4 is defined in an HTTP response, the browser can be configured to open the file with the proper plugin. However, there are some servers that don’t have an associated MIME type to support MP4 files and so they fail to play these files. In such cases, you will encounter the “Unsupported video type or invalid file path” error, especially when you use the Internet Explorer browser in Windows 10. To fix this problem, you may have to configure the MP4 MIME type in IIS but you might find that IIS is not enabled in Windows 10 which is why you need to turn it on or enable it first. For more details, refer to the following instructions below.

Step 1 – Enable IIS:

  • Open Control Panel and go to Programs > Programs and Features.
  • From there, select “Turn Windows features on or off” to mark its checkbox.
  • After that, select “Web Management Tools” and expand its menu and look for “IIS Management Console”.
  • Click the OK button and then wait for a couple of seconds to allow Windows to successfully apply the changes made.

Step 2 – Configure the MP4 MIME type in IIS:

  • Go to Control Panel and from there, access Administrative Tools.
  • Next, click “Internet Information Services Manager” from the list of given options.
  • Once confirmed, it will open the IIS console where you have to click the name of your IIS Server located on the left panel. This will enable several options in the central details section.
  • Now double click on the icon with the label “MIME Types”.
  • After that, you should see an “Add” link option on the right panel. Click on the link to open a configuration dialog box.
  • Then type “.mp4” in the File Name Extension field and enter “video/mp4” in the textbox of the MIME Type.
  • Click the OK button to save the changes made. This should fix the “Unsupported video type or invalid file path” error on your Windows 10 computer.

Step 3 – Reset your browsers:

Mozilla Firefox

  • Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
  • Next, select the question mark icon from the drop-down menu.
  • Then select “Troubleshooting information” from the slide-out menu.
  • After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
  • Now select “Reset Firefox” in the confirmation pop-up window that appears.

Google Chrome

  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Internet Explorer

  • Launch Internet Explorer.
  • Next, click the wrench icon for Settings.
  • Then click Internet Options.
  • After that, go to the Advanced tab.
  • From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
  • Now click OK to save the changes made.

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Files: %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultLocal Extension Settingsifbgbfdfdgfngigejacbmmkeklfahmka %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsifbgbfdfdgfngigejacbmmkeklfahmka %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultSync Extension Settingsifbgbfdfdgfngigejacbmmkeklfahmka Search and Delete: chrome-extension_ifbgbfdfdgfngigejacbmmkeklfahmka_0.localstorage-journal Search and Delete: chrome-extension_ifbgbfdfdgfngigejacbmmkeklfahmka_0.localstorage Search and Delete: http_easyemailsuite.dl.tb.ask.com_0.localstorage-journal Search and Delete: http_easyemailsuite.dl.tb.ask.com_0.localstorage %UserProfile%Local SettingsApplication DataEasyEmailSuiteTooltab %LOCALAPPDATA%EasyEmailSuiteTooltab %LOCALAPPDATA%GoogleChromeUser DataDefaultLocal Extension Settingsifbgbfdfdgfngigejacbmmkeklfahmka %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultExtensionsifbgbfdfdgfngigejacbmmkeklfahmka Registry: HKEY_LOCAL_MACHINESoftwareWow6432NodeEasyEmailSuite HKEY_LOCAL_MACHINESoftwareEasyEmailSuite HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerLowRegistryDOMStorageeasyemailsuite.dl.tb.ask.com HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerLowRegistryDOMStorageeasyemailsuite.dl.myway.com HKEY_LOCAL_MACHINESoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstaller HKEY_LOCAL_MACHINEEasyEmailSuiteTooltab Uninstall Internet Explorer
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Ehshell.exe Application Error - What is it?

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Solution

Restoro box imageError Causes

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Further Information and Manual Repair

To fix the ehshell.exe application error on your system, you don’t have to hire a professional and spend hundreds of dollars on repair. Here are some of the best and most effective do-it-yourself methods that you can try to resolve this issue on your PC immediately.

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Method 2 - Scan for Malware

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Option 2 – Try to change the USB port

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Option 3 – Try to turn off the Power Saving option

You could also try to turn off the Power Saving option to resolve the problem. All you have to do is switch to Power Management after you select the Properties of the USB device and from there, uncheck the “Allow the computer to turn off the device to save power” option. On the other hand, if you are using a laptop and did not use the USB device for a long time, then it could be powered off. This will ensure that the system does not turn off the USB device.

Option 4 – Try to reinstall the latest Universal Serial Bus controller drivers in Compatibility Mode

If you were unable to install the Universal Serial Bus controller drivers you’ve downloaded, you can try installing them again but this time using Compatibility mode. Follow the steps below to do so:
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  • After that, right-click on it and select Properties.
  • Next, switch to the Compatibility tab where you should see two options:
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    • Manually choose the version of Windows it was correctly working.
  • Now right-click on the file and select the “Run as administrator” option to install. After that, you should now be able to change your screen aspect ratio to what you were using early on.
Note: If you have other programs that won’t work on the existing version of Windows, then make sure to run the program in a Compatibility mode.

Option 5 – Run the Hardware and Devices Troubleshooters

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  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
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Option 1 – Try modifying the background and colors settings

  • Tap the Win + I keys to open the Settings app.
  • From Settings, go to Personalization to load the Background Preferences and if this window does not appear, just select the Background option from the left side panel.
  • Next, select a Solid Color as the new background from the drop-down menu.
  • After that, check if the problem is fixed. This should be fixed especially if the one that’s causing screen flickering is the Windows automatic background switching.
  • Once you’ve selected the Solid color as the background preference, go to the Colors tab under Personalization. This will open a new window and from there, check the box of the “Automatically pick an accent color from my background” option.
  • Now close the Settings app and open Chrome again.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps.

Option 3 – Try to disable the Hardware Acceleration

For better performance, Google Chrome uses the Hardware Acceleration by default. Unfortunately, there are just some cases when your hardware, GPU to be specific, might not be able to cope with the requirements, resulting in the black screen issue. And if this is your case, you should try to disable the hardware acceleration from your Google Chrome browser settings panel. To do so, follow the steps below.
  • Open the Google Chrome settings page.
  • Click on the Advanced button to get more options.
  • Look for the option called “Use hardware acceleration when available” and then disable it by toggling the button to the left.
  • After that, check if the screen flickering issue in Chrome is fixed.

Option 4 – Try to disable “Smooth Scrolling” in Chrome

Disabling “Smooth Scrolling” in Chrome might also help you fix the issue. To do so, follow these steps:
  • Open Chrome and type “chrome://flags” and hit Enter.
  • Next, look for a flag named “Smooth Scrolling”. You can scroll down until you find it or search it in the Search Flag bar. Note that Smooth Scrolling is enabled by default in the newer versions of Chrome.
  • After that, select the drop-down menu and select Disabled.
  • Then click on the “Relaunch Now” button.
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Fix The group or resource is not in the ...
A couple of Windows 10 users recently reported getting an error that says, “The group or resource is not in the correct state to perform the requested operation” while opening UWP Applications as well as accessing the File Explorer. You can encounter this kind of error mostly on File Explorer, Microsoft Store application, and other UWP applications. This indicates that this error occurs during both the Windows Classic Application and the Universal Windows Platform Applications. There are several ways to fix this error. You can try to run a System File Checker scan, or run the DISM tool or the Program Compatibility troubleshooter or Windows Store Apps troubleshooter or try to reset or reinstall Windows 10 or the affected application that's not working. However, before you do any of these troubleshooting tips, you can try to perform System Restore first as it could undo the changes you’ve made in the system which might have caused the error.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore wasn’t able to fix the error, then you can refer to each one of the following options.

Option 1 – Try to use the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the “The group or resource is not in the correct state to perform the requested operation”. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 2 – Run the System File Checker Scan

Aside from the DISM tool, you can also run a System File Checker scan. It is another built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your computer.

Option 3 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job. In addition, you can try to run the Windows Store apps troubleshooter as it can also help you resolve the problem.

Option 4 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen
  • Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.
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Fix Chrome is Waiting for cache in Windows
There are times when you may encounter some glitches on your Google Chrome browser in your Windows 10 computer. One of these glitches is when the connection status of Chrome keeps on saying “Waiting for cache” which is displayed at the bottom-left side of the browser in the Status bar. At the time of writing, it isn’t clear yet what could be causing this problem. Although it is possible that it’s caused by browser cache, some extensions in the browser. On the other hand, it could also be caused by the browser profile or due to some fragmented files or that the SSD is occupied. Whatever the cause is, you can check out each one of the given options below to fix the problem.

Option 1 – Try clearing browser cache

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like “Waiting for cache”. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try to disable writing of Cache files to the SSD

You can also disable the writing of Cache files to the SSD to stop Google Chrome’s dependency on the SSD to gather all the cache files.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:
  • You need to first end every single process of Google Chrome. To do so, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
  • After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
  • Right-click on Google Chrome’s process and then select the End task option.
  • Next, tap the Win + R keys to open the Run dialogue box.
  • Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
  • From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
  • After creating a copy of the folder, delete the Default folder.
  • Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 5 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
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