Error code 0x800ccc0f - What is it?
Error code 0x800ccc0f is an error that occurs when users attempt to send/receive emails in Outlook or Outlook Express. Though information regarding the error is limited and sometimes difficult to decipher to those unfamiliar with error code issues, the following are possible symptoms users can expect when this error occurs:
- Unexpected termination of the connection
- Inability to access email messages sent to one’s account
- Inability to send email messages
Errors in Outlook or Outlook Express may occur due to a multiplicity of reasons. It may be due to a problem with your network connection or the server. You may also encounter this problem after an extended period of inactivity.
Since the error could be due to one of many issues, several solutions are recommended. However, note that these suggestions require you to make changes that come with various risks. Be sure to implement these instructions correctly to avoid causing more problems to occur.
If you are not confident that you will be able to successfully implement the solutions below, get help from a certified Windows technician or IT professional.
Further Information and Manual Repair
As with other error codes, manual procedures are available which users can take to correct the problem. To implement manual repair, follow the methods suggested below:
Method one: Troubleshoot your Internet Connection
Since error code 0x800ccc0f may manifest itself due to an issue with your network, you can seek to rectify the problem by first checking your connection. To do this, open an Internet browser. Type a valid web address in the address bar and click Enter.
If you are unable to access the website, you may then seek to fix the Internet connectivity issue by using Microsoft Automated Troubleshooting Services. These free tools are available for download on Microsoft’s website.
Not only can these tools fix your Windows Firewall – if this is the cause of your connectivity issues. These automated troubleshooting tools can also resolve other issues related to your Internet browser or network.
However, if after downloading and running these tools error code 0x800ccc0f still persists in Outlook or Outlook Express, implement the solution below.
Method two: Verify your Network Connection
Verifying your network connection is another way you can resolve your Outlook issues, i.e. once the issue is in fact a network-based problem.
To verify your network connection, make sure your computer’s network devices are turned on and fully functioning. Also ensure that the cables that connect your computer to a network are secure. You may also contact your Internet Service Provider (ISP) to verify your connection.
If there is no issue with your network and error code 0x800ccc0f persists, you will need to implement method three.
Method three: Check your Firewall or Router Settings
Problems with sending or receiving email messages based on the 0x800ccc0f error code could also be due to configuration issues for individuals who connect using a router. If this is a misconfiguration issue, you may be able to resolve the problem by bypassing the router and connecting through your modem.
Before doing this, however, be sure to check if your firewall is turned on as connecting directly can leave your machine vulnerable. Prevent attacks by checking your Windows Firewall setting. After making adjustments where necessary to ensure the firewall is turned on, test your connectivity to ensure you can access a connection. Also, check Outlook to see whether the error message has been resolved. If the error persists, consider the next solution.
Method four: Disable Third-party Security Apps
Third-party apps like anti-virus software can sometimes cause interference, leading to errors. For this reason, check if the antivirus on your device is the source of the issue. Start by disabling the antivirus software. You may also turn off the software’s email scanning feature to verify whether or not that is the cause of the error.
Note that disabling your antivirus is only a temporary solution as it is not recommended that you use your computer without such protection in place. Consider replacing your antivirus or uninstalling and reinstalling for a permanent fix if indeed your issue with error code 0x800ccc0f was caused by interference from third-party apps.
Method five: Automated Tool
Also, consider downloading a powerful automated tool to protect your machine from possible errors in the future.