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Fix Broadcom BCM20702A0 driver error

In recent times, some Windows 10 users have seen an error code BCM20702A0, when using Bluetooth and they are concerned as to what it is all about. We can say for certain that it has something to do with your Bluetooth driver. The error message in question is:

The drivers for this device are not installed. There are no compatible drivers for this device.

The problem here tends to no longer allow specific Bluetooth components to properly communicate with your Windows 10 operating system. It also affects laptops that do not have native Bluetooth support; therefore, the manufacturer installed a dongle on the inside to deliver the service. This is not the best way to do things because native support is always better. On the other hand, maybe you’re using a Broadcom USB Bluetooth dongle that is acting up, and as such, the error is showing.

Below are solutions provided for this particular error and how to eliminate it.

  1. Run the Bluetooth Troubleshooter

    Press ⊞ WINDOWS to open the menu and select settings
    In settings choose Update & Security
    Go to troubleshoot and on the right panel click on additional troubleshooters
    Click on Bluetooth
    Select Run the troubleshooter, then sit back and allow the tool to do its thing. Once you’ve completed the task, click on Apply this fix if any repairs are needed
    Reboot your computer

  2. Install Broadcom driver from official website

    Windows drivers for Broadcom Bluetooth devices are no longer posted on their website. They should be available through Microsoft’s Windows Update service. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update.
    However, the Broadcom Bluetooth drivers seem to be available here on the Lenovo website. To fix the BCM20702A0 driver error, you may download and install them.
    After downloading it, right-click on the downloaded item, and select Run as administrator. After installation, restart your computer, then check again if it works.

  3. Remove all Bluetooth drivers and USB controllers

    If previous solutions did not work, go to device manager and remove all Bluetooth devices along with all USB controllers.
    Reboot your computer and Windows will automatically reinstall and set all devices.

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Solution

Restoro box imageError Causes

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Further Information and Manual Repair

In the event you strike the Toolbar.Dll malfunction on your Personal Computer, you shouldn't get frightened. But, prior to starting considering of ways that to fix this malfunction, you should look for the signs, to be able to recognize it. The malfunction exists in your Computer in circumstances where software programs can't load properly. The situation might be repaired in numerous methods, as revealed below:
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Option 1 – Try running the DirectX Diagnostic Tool

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Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

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Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.
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Option 5 – Try to run the Blue Screen Troubleshooter

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Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.
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  • Now click on Apply located at the bottom-right corner of the window to save the changes made.
  • Restart your computer.

Option 7 – Try turning off NVIDIA Surround

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  • Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
  • Restart your computer.
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Error 12031 - What is it?

Error 12031 indicates that the connection with the server has been reset or is not properly connected. In other words, it signifies that the File Transfer Protocol which is the standard network protocol that is used to transfer files from one host to another over the internet is either reset or not working properly. For example, if you are using a wireless adapter, then you may experience this error code when the adapter loses its association with the access point. The error code is often displayed in the following format:
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Solution

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Though the error 12031 is largely caused by poor internet connection and failure to obtain files from the FTP server, however, sometimes the error may be caused by invalid registry entries and outdated drivers. Furthermore, it may also be a Firewall issue.

Further Information and Manual Repair

To resolve this issue on your system, we have listed down the best and easy DIY solutions. These solutions are simple to perform and do not require any kind of technical expertise or knowledge. Just follow the steps and you will be able to resolve it in a couple of minutes.

Solution 1: Disable Firewall

If you are unable to connect to the server and you encounter the error code 12031 on your system, then to resolve this issue, disable the Firewall on your PC.

Solution 2: Reset IE (Internet Explorer) Settings

This error is typically experienced by IE7 users.  If you can’t access some websites in Internet Explorer and you come across a 12031 error code, then try resetting your IE settings. To do this, open Internet Explorer, click on tools, and then click on Internet Options. Now go to the advanced tab and select Use Passive FTP. After checking the box, exit and then try accessing those sites that were not accessible before. If after modifying IE settings you are able to access the sites without any error message display, then this means the error is resolved. Nonetheless, if the error still persists, then the error could be generated due to invalid registry entries.

Solution3: Download and Run Restoro

To remove invalid registry entries from your system and resolve the 12031 error immediately, it is advisable to download and run Restoro. This is a new, cutting-edge, and multi-functional PC repair tool integrated with multiple utilities like a powerful registry cleaner, an antivirus, and a system optimizer. The registry cleaning utility scans your PC for all registry errors. It wipes out unnecessary files, bad and invalid registry entries, repairs damaged files, and restores the registry thereby resolving the 12031 error on your PC. This error tool has a user-friendly interface and simple navigations. It is easy to use and compatible with all Windows versions. In addition to this, you can also use it to scan for malicious software and remove malware. It also functions as a system optimizer and boosts your computer’s speed dramatically. Click here to download Restoro on your PC and resolve error 12031 right away!
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