Manually cleaning your PC registry

Blue Screen of Death or Stop errors are definitely one of the most difficult issues to face in your Windows computer. One of them is the UNEXPECTED STORE EXCEPTION BSOD error. When you encounter this Stop error on your Windows 10 computer, this means that the store component has caught an unexpected exception. There are many potential causes for this error, but we’ve narrowed it down to a few specific causes – for one, this error could be caused by your antivirus program installed on your computer, two, it could also be caused by outdated hardware drivers on your computer, it could also be an error in the file system as well as some issue with the lock screen app, or even output to an unexpected port. Whichever the cause may be, you can use a couple of fixes laid out below. Make sure to carefully follow them.

Option 1 – Try to update your Display driver

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Run both the System File Checker scan and DISM tool

If the problem is caused by corrupted system files, then you can use both the System File Checker and the DISM tool. To use them, follow the instructions below.

• Tap the Win + X keys or right-click on the Start button and click the “Command Prompt (Admin)” option. Alternatively, you can also search for “cmd” in the Cortana search box and right-click on Command Prompt from the search results, and select the “Run as administrator” option.
• After that, if a User Account Control prompt pops up, click on Yes to proceed.
• Once the Command Prompt window is pulled up, type the following command and hit Enter:

DISM.exe /Online /Cleanup-image /Restorehealth

• Wait for the process to be completed. Once it’s done, type the following command and hit Enter:

sfc /scannow

• The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your PC.

Note: You should see the “Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%LogsCBSCBS.log” message on your screen. On the other hand, if you see the “Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%LogsCBSCBS.log” message instead, then you should run the following command in Command Prompt:

findstr /c:"[SR]" %windir%LogsCBSCBS.log >"%userprofile%Desktopsfclogs.txt"

The command you entered will open up the logs on your Desktop where you can look for files that are causing the error on your computer manually.

Option 3 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:

• Boot your PC into Safe Mode.
• Then tap the Win + R keys to open the Run dialog box.
• Next, type in “control” to open Control Panel.
• After that, select Hardware and Sound and click on Power Options.
• Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
• Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
• Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

Option 4 – Try to run the Chkdsk utility

You can also run the Chkdsk utility to resolve the UNEXPECTED STORE EXCEPTION BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

As you know, the Windows Firewall is designed not just to protect your computer from viruses and malware, and other security threats but it’s also designed to block any program from accessing the internet. Users are given the option to block both inbound and outbound traffic for any apps on their computers. However, this kind of option can often lead to not being able to access the internet. In such cases, when you try to run the Windows Firewall Troubleshooter or the Windows Network Diagnostic troubleshooter, it will throw an error message that says, “Windows Firewall is preventing connections to your computer. The Windows Firewall rule HSS DNS Leak Rule may be blocking your connection”. If you are in this kind of scenario, then you’ve come to the right place as this post will guide you on how exactly you can fix this error. When you encounter this kind of error, there are several options you can check out to fix it. You can try to allow an app or feature through the Windows Firewall or uncheck the HSS DNS leak rule in both private and public. For more details, refer to the suggestions provided below.

Option 1 – Try to allow an app or feature through Windows Firewall

The first thing you can do to get rid of the error is to allow a feature or app through the Windows Firewall. To do this, follow these steps:

• Open the Windows Defender Security Center.
• From there, select the Firewall and Network Protection option.
• Next, click on the “Allow an app through firewall” option and then click on the “Change Settings” button and make sure that you have administrative privileges.
• After that, select the app or feature you want to allow through the Firewall from the menu. You also have the option to manually add the app by using the “Add an App” option.
• Then select the between the type of network an app can access such as:
  • Private Network will allow the app to connect to the internet only at home or work.
  • Public Network will allow the app to connect to the internet from anywhere, including Public WiFi hotspots.

• Once done, restart your computer and see if it fixed the error or not.

Option 2 – Try to uncheck the HSS DNS leak rule in both private and public

The next thing you can do to fix the error is to uncheck the HSS DNS leak rule in both private and public. You can do this by following these steps:

• Open the Windows Defender Security Center.
• From there, select the Firewall and Network Protection option.
• After that, click on the “Allow an app through firewall” option and then click on the “Change Settings” button and make sure that you have administrative privileges.
• Next, scroll down until you see the HSS DNS leak rule in both private and public option and then uncheck it.
• Now restart your computer and check if the error is now gone.

The Microsoft Store error 0x80073d12 occurs when you try to download software from the store. In order to solve the issue follow the presented guide step by step in the order presented.

1. Check do you have enough hard drive space for installation

   Store locates and assigned space on the hard drive before it installs the application, if there is not enough space available it will return the given error. Go to file explorer and check is there enough space available.

2. Check that game is not expansion

   If you are trying to install expansion for the game without owning the required base game, you will receive the mentioned error. Check the store page to see if there are some prerequisites for the game like other games or packs.

3. Install the game from my library

   Press Start. Open the Microsoft Store App. Click the See more … button at the top right of the MS Store app’s window. Click Download and updates on the menu. Click Downloads on the left to open My library. Then click Ready to install to open a list of apps. Click the Install button for the game app that you need to install.

4. Install on another partition

   It was reported that an error vanishes if installation is placed on another partition instead of the default C drive.

One of the most important User Interface elements in a Windows 10 operating system is the Start Menu. Not too long ago, Microsoft has added some new features and redesigned the Start Menu a couple of times as well. Thus, it is not uncommon for Windows 10 users to use several monitors. That’s why in this post, you will be guided on how you can move the Start Menu to your second monitor in Windows 10. There are a lot of advantages in using more than one monitor like a better and widescreen as well as help in improving and increasing productivity. Usually, the Start Menu and the taskbar is present in the original monitor only. In most cases, it helps users in moving the Start Menu to the second monitor and helps users in segregating tasks, and uses separate monitors for each kind of task. There are two simple steps to move the Start Menu to the second monitor. You have the option to unlock and drag the taskbar, as well as make adjustments in the settings. To get started, refer to each one of the following options to move the Start Menu to the second monitor.

Option 1 – Move the second monitor by unlocking and dragging the taskbar

The first option you can try to move the Start Menu to the second display is to simply unlock and then drag the taskbar. To do so, follow these steps:

• First, click on the Taskbar and unlock it.
• Next, uncheck the Lock the taskbar feature in the menu of the Taskbar Settings. This will free the taskbar so you can move or drag it around.
• After that, push the Start Menu to the furthermost corner of the screen and then transfer it to the second monitor.

Option 2 – Move the second monitor using the keyboard

• The first thing you have to do is to tap the Windows key to open the Start Menu.
• Next, close the Start Menu by tapping the Esc key.
• After that, the controls will shift back to the taskbar.
• Now open the context menu of the taskbar by tapping the Alt + space bar together. This will move the Start Menu to the second monitor.

Option 3 – Move the Start Menu to the second monitor via Settings

If you find that the Taskbar is moving to the wrong monitor automatically or if the program does not start on the same monitor as the taskbar, then you can try this option.

• Click on Start first and click Run.
• Then type “desk.cpl” in the field and click OK.
• Alternatively, you could also right-click on the desktop and select the Screen Resolution option from the drop-down menu.
• After that, click on the monitor that you want to use as the primary monitor and select the checkbox labeled “Make this my main display”.
• Once done, you have to choose the “Show desktop” on only 1 from the drop-down menu of Multiple displays.
• Now click the Keep Changes option and select the Extend these displays from the Multiple displays drop-down menu and then click on the Apply button to save the changes made.
• Afterward, click the Keep changes option once the dialog box pops up.

A copy of Windows gets into a grace period when it is installed on a computer which means that you can use your Windows computer without any constraints on its feature. However, if you suddenly encounter an error code 0xC004F009 then this means that the grace period has already expired. In such cases, you will see the following error message on your screen:

“Error Code 0xC004F009, The Software Licensing Service reported that the grace period expired.”

One of the possible causes of this error is that it could be that the grace period has already expired way before the system was activated which is a result of which the system is in the Notifications state at this moment. The error code 0xC004F009 has something to do with MAK-enabled computers in an enterprise when it comes to Volume Licensing. One of the reasons that this error pops up is due to the possibility that the computer was not activated yet even when it was already connected to the Enterprise. Another most likely cause of the error is when the system was never connected with the Enterprise at all and the given grace period has expired before your computer system is activated. Whatever the real cause of this error, this post will guide you in fixing it. Just refer to the instructions given below to fix it.

Option 1 – Try activating Windows using the command-line tool

• First, you need to obtain your MAK key from the IT administrator.
• Once you have it, tap the Win + R keys on your keyboard and then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
• After that, type this command and hit Enter to install the product key or replace the existing one: Slmgr.vbs –ipk <your mak key>
• Next, type another command and hit Enter: slmgr.vbs –ato
• Once you’ve executed the given commands, Windows should be activated after it connects to Microsoft servers and then gives it some time and try to check if error code 0xC004F009 is now fixed or not.

Option 2 – Try activating Windows using your mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.

• In the Start Search box, type in “Slui 4” and tap Enter.
• Next, select your country and click on Next.
• Keep the window open and call the toll-free number of the country you’re from.
• Afterward, a confirmation ID should be given by the automated system which you must take a note of.
• Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.

Option 3 – Try to prolong the grace period

On the other hand, it is also possible for you to prolong the grace period but you might have to get another genuine Windows key for that. Before you proceed, you need to create a System Restore point first afterwards, refer to the steps given below to increase the grace period of the Software Licensing Service on your Windows 10 computer.

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field then hit Enter to open the Registry Editor.
• After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionSetupOOBEmediabootinstall
• Next, change the value of the “mediabootinstall” key to “0”.
• Now open Command Prompt with admin privileges and then type this command and hit Enter: slmgr –rearm
• The command you just entered will add another grace period to your system activation. After that, you have to obtain a new key and then activate Windows.

Option 4 – Try running the Windows 10 Activation Troubleshooter

You can also try to run the Windows 10 Activation troubleshooter to help resolve the error code 0xC004F009.

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Microsoft has announced Windows 365, a new cloud-based operating system aimed mainly at businesses of all sizes. Just after Windows 11 announcement and presentation, we are seeing another Windows announcement from Microsoft. Dive into the following text in order to find out what exactly is new Windows 365, its role in today's IT world, and do you need it?

What is Windows 365 and when it is coming out?

Windows 365 is planned to be released this year (2021) on August 2^nd. It is the first Microsoft cloud-based operating system meaning that OS itself will be installed on the cloud server and it will be accessed by the user via a web browser. Essentially you are accessing a remote PC with Windows on it, you can install whatever Windows application you want and use it as it was on your computer. When you disconnect from the cloud computing and reconnect again from the same or another device you will continue exactly where you left off. Cloud PC will remember the state it was left off and will greet you in that same state once it is awakened again. This of course offers some great benefits like moving from laptop to desktop and continuing exactly where you left off.

How can I access Windows 365?

Any device which has a web browser will be able to access Windows 365 making it a really great solution for business on the move or for anyone who switches devices during the day. That being said it is clear to see that Windows 365 can be accessed via Linux, macOS, iOS, Android, or any other operating system on any computer, tablet or phone.

Who is this OS made for?

Microsoft’s general idea is that Windows 365 is primarily made for business which in their minds can benefit most out of it. So far it is not made for a single user although there is a possibility that even a one-man business can subscribe and create accounts for it.

Price and technical characteristic

Microsoft will bill Windows 365 on a per-user, per-month basis. In other words, businesses will pay a fixed amount per employee every month. There will be two tiers: Windows 365 Business and Windows 365 Enterprise. Microsoft also said it will offer different performance tiers. Businesses can choose to pay for more CPU, RAM, and storage resources for certain cloud PCs depending on their needs. Microsoft told me the smallest configuration would be one CPU, 2GB of RAM, and 64GB of storage. The largest will be eight CPUs, 32GB of RAM, and 512GB of storage. After a business has chosen its plan tier and performance options, that business will pay a fixed amount every month. This is unlike Azure Virtual Desktop, which Windows 365 is built on. With Azure Virtual Desktop, companies pay on a usage model, depending on how much the remote system is used every month.

Conclusion

Windows 365 is around the corner and if you are a business no matter small or large with the need for software on the go, Windows 365 might be a worthwhile investment and a great asset to your business.

SmartScreen is a cloud-based anti-phishing and anti-malware component that’s come packed in all Windows 8 (8.1) and Windows 10 versions. This security component is also used in several browsers and programs like Internet Explorer, Microsoft Edge and Outlook.com. Although this program is quite useful, there’ve been reports that SmartScreen is apparently blocking Microsoft’s own apps from opening. According to some users, they only get the “Windows SmartScreen can’t be reached right now” error message every time they try to open apps from the built-in Windows suite like Photos, Mail, Alarms, Maps, etc. Whenever Windows SmartScreen is either down or unreachable on an end-user PC, your computer won’t be able to download anything in both official and unofficial channels. This error might be due to a corrupted Windows account, or it could be that SmartScreen is disabled from the Windows Defender Security Center or it might be down due to an MS issue. In addition, the error might also be caused by a proxy entry.

Option 1 – Make sure that SmartScreen is enabled

Before anything else, the first thing you must do is to check if SmartScreen is even enabled as it might be the reason why you’re getting the error. You can verify this by simply going to the Windows Defender Security Center. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:windowsdefender” in the field and hit Enter to open the Windows Defender Security Center.
• After that, click on the Open Windows Defender Security Center button located under Windows Security.
• Then click on App & browser control.
• From there, make sure that the Check apps and files toggle is set to Warn and then check the same thing for Microsoft Edge and SmartScreen for Microsoft Store apps.
• If it turns out that SmartScreen is indeed disabled, you have to restart your computer after making some changes and then check if the issue is fixed upon the next startup.

Option 2 – Check if SmartScreen is down for maintenance

Another possible reason why SmartScreen is not working is that it might be scheduled for maintenance. When SmartScreen is scheduled for maintenance, it will become unreachable for a lot of users at the same time and so before you go over unnecessary troubleshooting steps, you need to verify if SmartScreen is down for maintenance or not.

Option 3 – Try to disable the proxy server

If applicable, you can try to disable the proxy server to fix SmartScreen. There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. In some instances, certain proxy servers can interfere with the SmartScreen component and cause it to become unusable. However, if you are not using a proxy server, just skip this option and proceed to the next one, otherwise, follow the steps below to disable the proxy server.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:network-proxy” in the field and hit Enter to open the Proxy tab under Settings.
• After that, scroll down to the Manual proxy setup and make sure that the toggle button of the “Use a proxy server” option is turned off.
• Now restart your PC and check if the problem is fixed upon the next startup.

Option 4 – Try to create a new Windows user account

There are some users who were able to fix the problem by simply creating a new Windows user account. Although this solution will make you lose a couple of settings enforced through your user account, it’s actually effective in circumventing the “Windows SmartScreen can’t be reached right now” error. To create a new Windows user account, here’s what you have to do:

• Tap the Win + R keys to open the Run dialog box.
• And then type “ms-settings:otherusers” in the field and hit Enter to open the Family & other people tab under the Accounts menu.
• After that, click on the “Add someone else to this PC” option and then click on “I don’t have this person’s sign-in information.
• Next, insert the user credentials like emails, password, birth date, etc., and then click Next. Take note that if you want to create a new local user account, just click on Add a user without a Microsoft account.
• After you’re done creating the new Windows user account, click the start icon and then click the account icon and choose to Sign out.
• After you’re logged in, check if SmartScreen now works properly or not.

Installing Windows Updates in your Windows 10 computer does not always go smoothly as there are instances when you could encounter some errors along the way. One of these errors is error code 0x80244022 –WU_E_PT_HTTP_STATUS_SERVICE_UNAVAIL HTTP 503. This kind of error can be encountered when you check, download or install any updates. At the time of writing, it isn’t known yet what the exact cause of this error is. However, there are some potential fixes you can check out to fix it. When this error occurs, you will see the following error message on your screen:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80244022).”

To fix error code 0x80244022, refer to the potential fixes provided below.

Option 1 – Disable the Proxy server

The first thing you can do is to try disabling the Proxy server as it might be the reason why you’re getting error 0x80244022 for Windows Updates. To disable the proxy server, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it. In addition, if you are also using a VPN, you can try to disable it as well.

Option 2 – Run the DISM tool

You can run the DISM tool as well to help fix the error code 0x80244022 during Windows Update. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Perform a System File Checker scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing error code 0x80244022 to appear when you try to update your Windows 10 computer. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Once done, restart your computer.

Option 4 – Try disabling the Firewall or antivirus program

Disabling the antivirus program or Firewall or any other security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 5 – Try resetting the Windows Update components

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 6 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

One of the most useful and powerful built-in utility in Windows 10 is the DISM tool. This tool can be used with the Command Prompt command line as well as for other purposes. However, it is not without flaws and there are times when you may encounter some issues while using it. One of the problems you can get while using the DISM tool is the following error:

“The scratch directory size might be insufficient to perform this operation”

This kind of error in DISM occurs when the DISM command is executed from the Windows Recovery Environment due to the limited size permissions of a delivery where the operating is being performed. To fix this DISM error, you need to follow the instructions laid out below. Step 1: First, tap the Win + R keys to open the Run utility and then type “cmd” in the field and tap Enter to open Command Prompt. Step 2: Next, you have to specify a scratch directory that contains the Windows folder and to do that, you can either use the DIR command or the BCEDIT command. So in the elevated command prompt type and enter “dir” or “bcedit”. Step 3: After that, you will see a list of folders inside the C: partition. Now you have to create a folder named “scratch” inside the partition. To do so, execute the following command:

mkdir C:Scratch

Note: The command you just entered will create a directory inside the root of the C: partition named Scratch. Step 4: Now that you’ve created the Scratch folder, note that each time you run any of the DISM commands, you have to enter the following code snippet in them:

/ScratchDir:C:Scratch

 Note: For instance, if you are using the DISM tool to repair the offline Windows image, instead of executing the “Dism /Online /Cleanup-Image /RestoreHealth” command, you now have to execute the “DISM /Image:C: /ScratchDir:C: Scratch /Cleanup-Image /Restorehealth” command. And if you want to remove a selected installed update package, you can use the “DISM /image:C: /ScratchDir:C:Scratch /Remove-Package /PackageName:Package_for_RollupFix~31bf3856ad364e75~amd64~~16299.196.4.9” command. Keep in mind that the mentioned package is only an example. And lastly, you also have to replace the drive letter in the new code snippet when you execute the commands given above.

If you are a gamer, you might have encountered either the CID HANDLE CREATION or VIDEO TDR ERROR errors with an error code of 0x00000016 as you play a game. These kinds of Stop errors have something to do with the Graphics card driver. It could be that your Graphics card driver needs to be updated or it may be corrupted. Whichever the case is, you can try fixing this error using the given solutions below but before you proceed, make sure to create a System Restore Point first so that you can easily roll back to the previous state of your computer in case something does not go as expected.

Option 1 – Try checking if your graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the graphics card is enabled or not. To do so, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• After opening the Device Manager, look for your graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
• Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Reinstall the Graphics card drivers

• Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
• After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
• After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
• Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
• Now restart your computer.
• Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
• Restart your computer once again. That should fix the problem.

Option 3 – Try reinstalling the game

If updating and reinstalling your Graphics card driver didn’t help, then you can try to reinstall the game where you’re getting the CID HANDLE CREATION or VIDEO TDR ERRORS.

Option 4 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. In addition, you might also want to check the hardware components of your computer that might not support the operating system itself. You can disconnect all the external devices like USB drives, scanners, printers, etc., and then reboot your PC. After that, add the devices again one after the other and check if the BSOD error is now fixed or not.

Option 5 – Try disabling your monitor’s Sleep functionality

There are times when the Sleep functionality of your monitor can also cause BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. There are also times when the graphics card is running in the background and the display goes to sleep and then it’s turned back on but you encounter this kind of Blue Screen error. This is why you can try to disable your computer monitor’s Sleep mode.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 7 – Try to run the Chkdsk utility

Running the CHKDSK utility might also help you resolve the CID HANDLE CREATION or VIDEO TDR errors. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.