Logo

Fix VIDEO_DXGKRNL_FATAL_ERROR (0x00000113)

A lot of Windows 10 users have reported recently that their computers are frequently crashing with a Blue Screen error with an error code “VIDEO_DXGKRNL_FATAL_ERROR”. This kind of Stop error appears not so often and its bug check value of 0x00000113 is an indication that there is some violation in the Microsoft DirectX graphics kernel subsystem. This error also occurs when there is a corrupted driver that interferes with the GPU’s normal functionality.

According to some security experts, this kind of error is reported to only occur in Windows 10 PCs. Users started getting this error right after a large Windows Update. The cause of this error might have something to do with a violation in the DirectX graphics kernel subsystem where there could be a bad DirectX install or some corrupted Dynamic Link Library or DLL. Aside from that, the error might also be caused by the Nvidia driver which might have crashed or it could also be that there is an intermittent power supply. Moreover, an outdated BIOS as well as a third-party security program might be the ones behind this Blue Screen error. Whichever the case may be, you need to fix the VIDEO_DXGKRNL_FATAL_ERROR BSOD error by following the instructions given below carefully.

Option 1 – Try checking if the NVIDIA graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the NVIDIA graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the NVIDIA graphics card is enabled or not. To do so, follow these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for the Nvidia graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
  • Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Update or uninstall third-party security program

As mentioned, the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen error might be caused by a third-party security program that’s installed on your computer. So you have to either update it or uninstall it to resolve the issue.

Option 3 – Check the power supply for any inconsistency

The Blue Screen error might also be caused by an intermittent power supply. If there is any intermittent changes between the main supply and the battery power, it might lead to bad contact on your supply to the charger and thus, causes the VIDEO_DXGKRNL_FATAL_ERROR Stop error to appear. So to check if this scenario is applicable to you, you have to monitor your computer for any frequent changes between the power supply and the battery power. If you see that the supply is displaying power On and Off, see if the same goes when the power supply is disconnected. However, if it does not occur, you might have to purchase a new power adapter cable and replace the one that you have right now.

Option 4 – Reinstall the Graphics card drivers

  • Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
  • After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
  • After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
  • Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
  • Now restart your computer.
  • Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
  • Restart your computer once again. That should fix the problem.

Option 5 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the BSOD error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.

Option 6 – Perform a System Restore

Performing a System Restore on your computer can also help you fix the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen of Death error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Delete files and folders using Command Prompt
There are times when you might find it difficult to delete folders or files in File Explorer and it could be due to many reasons. One of these reasons can be attributed to the failure that can lock down the folders or files which prevents you from deleting them. In this kind of situation, you can utilize the Command Prompt to delete the folders, sub-folders, and files on your computer, and in this post, you will be guided on how exactly you can do that. Before you proceed, keep in mind that when you use the Command Prompt incorrectly, it might affect your computer and render it inoperable, thus, you must be extra careful when executing the steps given below and it would also be better if you create a System Restore Point. After that, refer to the following instructions. Step 1: First, in the Start Search, type “command prompt” in the field and from the search results, right-click on Command Prompt and then select the “Run as administrator” option to open Command Prompt with admin privileges. Step 2: After opening Command Prompt as admin, navigate to the folder where the file you want to delete is located. Note that you have to execute the “cd” or the change directory command. Step 3: Next, execute the following command in Command Prompt:
DEL /F /A <file path with extension>
Note: In the given command, “/F” is the force delete command, while “/A” is the command that selects the files with the ready for archiving attribute. Step 4: After that, go to the location where you can find the folder you want to delete by using the “cd” command again. And then execute the following command right after:
RD /S <folder path>
Note: In the given command, “RD” is the command that removes the folder from the directory, while “/S” removes all of its sub-folders and files. On the other hand, if you also use the “/Q” parameter, you won’t see the “Y/N” confirmation but if you didn’t use it, then simply tap the Y button to proceed.
Read More
New MS Surface coming in October

In the Windows ecosystem, MS Surface laptops are among the best laptops on the market, they are regarded as equivalent to Apple MAC laptops but for Windows. Microsoft Fall 2022 Event will be held on October 12th at 10 AM. The event itself will be held right before it kicks off its annual, developer-focused Ignite event in Seattle from that same day through October 14.

ms surface pro

This event is the first in-person event that Microsoft has held since the beginning of the pandemic. We expect the launch of the Surface Pro 9 and the Surface Laptop 5, and maybe Surface Studio 3 as well. There are also some rumors about products themselves like choices between an ARM or x86 CPU but nothing is confirmed so far, we can just wait and see.

Read More
A Guide to Quick Fixing the Error Code 1723

What is Error 1723?

Error Code 1723 is a peculiar error type common in Windows PC. It is related to the Windows Installer package. This error is displayed in the following format:
"Error 1723- There is a problem with this Windows Installer package. A DLL required for this install could not be run. Contact your support personnel or package vendor...”
You are most likely to come across the error code 1723 if the Java installation is not completed successfully. In other words, the error indicates that the installation process has failed.

Solution

Restoro box imageError Causes

The 1723 error may occur due to several reasons, the most common being:
  • Corrupted installers
  • Files are not extracted successfully
  • Registry problems
  • Missing DLL files

Further Information and Manual Repair

To resolve this issue on your PC, you don’t always have to hire a professional technician and pay hundreds of dollars to get it fixed. The error code 1723 may not be a common Windows PC error but it is easy to fix. Here we have listed some of the best and easiest DIY ways to resolve this error on your system. These solutions are so easy to perform that even if you are not a computer programmer or technically adept, you can work through them and resolve the error in just a few simple clicks. So, let’s get started:

Solution 1: Install the latest Java Version

If the Java version previously installed on your system is not working properly and showing 1723 error messages then it is advisable to install the latest Java version. However, to do this first you will have to uninstall the old version and then download the latest Java version on your PC from a trusted website to ensure it does not contain malicious viruses and malware.

Solution 2: Ensure the Required Files are extracted in the ‘Temp’ Folder for Installers

Another method to resolve the 1723 error code is to check whether the required files are extracted in the temp folder for installers or not. The error may occur if the location is incorrect and the account is not permitted to extract files in the temp folder. In this scenario, the best way to resolve the issue is to change the permissions of the temp folder. This can be done by logging in to your account and opening file explorer or ‘My Computer’. Now copy and paste this link address in the address bar: DL:UsersUSERNAMEAppDataLocal. Please note, here DL is the drive letter of the Windows drive, and in the username insert the username of the account that you are using. Now right-click the ‘temp’ folder. Select properties and click on the Security tab. After that click edit below the list and press add. Again type the username here and click OK. The next step is to select the added account from the list and tick ‘FULL CONTROL’ box under ‘Permissions for Username’. Click OK and then close the properties. Once this process is complete, now try running the installer again. This will most likely resolve the issue. Nonetheless, if the error still persists, then this means the underlying cause of the error is deeper than you think. The error may be related to registry issues. In such situations, try solution 3 to fix the error 1723 on your system.

Solution 3: Download Restoro.

When the error code 1723 is triggered due to registry issues, then it is advisable to scan your PC with Restoro. Registry issues should be resolved immediately because they pose serious threats to your system. It can lead to system failure, crash and valuable data loss. Registry basically saves practically all the information and activities performed on your PC including the unnecessary and obsolete files like junk files, cookies, temporary files, and invalid entries. If these files are not removed they can corrupt the registry, damage dll files and installers thereby generating error codes like 1723 on your system. The easiest way to repair and clean the registry in seconds is to run Restoro on your PC. It is a smart, intuitive, advanced, and multi-functional PC repair tool. It is embedded with multiple powerful utilities and is a one-stop solution for all PC related issues. This software is compatible with all Windows versions. It is deployed with a highly functional registry cleaner that scans and detects all registry issues on your PC and removes them right away. It wipes out the unwanted files, repairs the damaged dll files and restores the registry. Other powerful utilities that are embedded in this software include an antivirus, a system optimizer and Active X controls and class modules. To resolve 1723 error code on your PC today, click here to download Restoro.
Read More
Fix Device requires further installation Error
If you are trying to connect an external device to your computer but you suddenly encounter an error that says, “Device requires further installation”, then you’ve come to the right place as this post will guide you on how exactly you can fix this error. In most cases, USB sticks, headphones, speakers, and other external devices, install drivers automatically once you connect them to your computer which means that the drivers are downloaded and installed in the system as soon as the external device is plugged in. However, if the driver has become corrupted or outdated, you might encounter an error like the
“Device requires further installation”
Aside from corrupted or outdated drivers, the error could also be caused by pending updates, an incorrect version of the Intel PROSet Wireless driver, or checking the wrong event. Whatever the cause is, this post will provide you with some potential fixes that can help you resolve the problem. But before you troubleshoot the problem, ensure that your Windows 10 computer is updated to its latest version and you must also not forget to check that you’re checking the correct event on the Event Viewer. Once you have these things covered, proceed to the instructions below.

Option 1 – Try to update the device drivers to the latest version

One of the most likely root causes of the “Device requires further installation” error is either outdated or corrupted drivers in your computer. This kind of problem is more common on several devices like scanners and printers for which the drivers are provided with them.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for any outdated device drivers and click on each one of them.
  • After that, right-click on each entry of the device drivers and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also opt to download the latest versions of the device drivers directly from the website of the manufacturer. Once you’ve downloaded them, you can install them into your computer right away and then try connecting the external device again. On the other hand, you can also try to reinstall the device drivers.

Option 2 – Try to install the latest version of the Intel PROSet Wireless driver

A lot of users who experience the problem reported that their wireless driver wasn’t also working properly and it was then found that it was caused by the outdated Intel PROSet wireless driver. Thus, to fix the problem, you need to install the latest version of this driver from the intel.com website and install it on your computer. When you download the driver, make sure that your computer is running an Intel system and then download the correct driver depending on whether your computer is a 64-bit system or a 32-bit one.
Read More
Easy Methods of Fixing Error 1706

What is Error 1706?

Error 1706 is a Windows PC error. It occurs when you insert a Microsoft CD-ROM either to repair an Office or to install a feature set to Installed on First Use. The error message is displayed in the following format: Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Program Files\Microsoft Office\Office101033\Setup.hlp.

Solution

Restoro box imageError Causes

Error 1706 may occur due to several reasons. These include:
  • You originally installed MS Office from a network administrative installation
  • You are trying to use Office CD-ROM when the error is prompted by the Windows Installer for an Office source location
  • Viral Infection

Further Information and Manual Repair

The good news is that this error code is not fatal. However, to avoid inconvenience, it is recommended to resolve the error right away. To fix the problem you don’t have to be a computer programmer or hire one. In fact, this error code can be resolved quite easily. Here are some of the best and easiest do it yourself methods to resolve error 1706 on your PC:

Method 1

To resolve this issue find a different administrative installation for the Office source file location. To do this, go to the start menu and then click run. In the open box, simply type this command line new network pathSetup.exe /fvm package name.msi and press OK to continue and update changes. Once the update is complete and finished press OK to save and proceed. Please note after you follow these steps, the Windows Installer uses this new server location whenever it needs to reinstall, repair, or add a feature to your Office Installation.

Method 2

Another alternative method to resolve this method is to use CD-ROM for the Office Source Location. To do this you will have to remove Office and then re-install Office from the CD-ROM. Here are the steps to remove the Office program. First, quit all Office programs.
  1. Go to the Control Panel then click on the Program and Features option.
  2. Now double click the Add/Remove programs and remove the entry for the Microsoft Office 2003 or Microsoft Office XP product installed on your PC.
  3. After that, click on the Maintenance Mode Options dialog box, select Uninstall Office, and then click Next to proceed.
  4. Click Yes to confirm changes.
  5. Now insert Office 2003 or Office XP CD-ROM and follow the setup dialog boxes to reinstall the program on your system from CD-ROM.

Download Restoro to Correct Registry Errors

However, to ensure the installation is successful this time around, it is advisable to clean the registry and ensure the uninstalled program is not located in the registry. To do this, download Restoro and run it on your computer. This is a powerful PC Fixer integrated with a registry cleaner. The registry cleaner wipes out all the unnecessary files and uninstalled program files saved in the registry. Once the registry is cleaned, try reinstalling MS Office again. This will resolve the error 1706. Click here to download Restoro and repair error 1706.
Read More
Use the Installation Media to Repair or Boot
If you are not able to access the Windows 10 Advanced troubleshooting options within Windows then you’ve come to the right place as this post will guide you on how you can repair or boot the Windows 10 installation without losing data using the bootable installation USB or DVD media. To repair or boot Windows 10 using the installation media, you have to download the Windows ISO, create a bootable USB or DVD drive, boot from the media and select “Repair your computer” and then select Startup Repair under Advanced troubleshooting. To get started, follow the given steps below carefully. Step 1: Frist, download the Windows ISO. Although this is not necessarily needed, it’s still better if you download the Windows ISO first so make sure that you download the same ISO version as installed on your computer. Step 2: Next, create a bootable USB or DVD drive.
  • Insert your USB drive into your PC.
  • Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
  • Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
  • After that, you should see a new black and white window that would say, “DISKPART>”.
  • Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
  • Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
  • Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
  • Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
  • A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
  • Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick
Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.
  • After that, type in this command and tap Enter after – active
  • Finally, type this command and hit Enter to exit the utility – exit
  • After you prepare the image for the operating system, save it to the root of your USB Storage device.
Step 3: After creating a bootable drive, boot from the media and select the “Repair your computer” option. Once you boot from the USB drive, it will start the Windows 10 installation right away. So you must not keep on clicking Next as you will end up installing Windows. You need to look for the “Repair your computer” link on the first installation screen and click on it and then boot your computer into Advanced Recovery. Step 4: Select Startup Repair under the Advanced options screen
  • Once you’re at the Advanced Recovery screen, select Advanced Options and select Troubleshoot.
  • After that, look for the Startup Repair and click on it and then follow the next on-screen instructions. This solution will help you fix issues that do not allow you to boot into your computer.
  • On the next screen, you will see the admin account with its name. Click on it and verify using the account password associated with the email.
  • After verification, it will start to diagnose your computer and automatically resolve any detected issues related to boot.
  • After the issue is fixed, your computer should reboot normally and you should now be able to use it. Note that your personal files are still intact since the process didn’t delete or wipe them out.
Read More
Chrome automatically opens a new tab
Recently, a number of users reported that their Google Chrome browsers keep on opening new tabs no matter what they do. This issue could be due to lots of reasons but the main ones are corrupt installation, background applications, adware, dubious browser extensions, malware, and so on. Although there are a lot of possible causes for this particular issue in Chrome, its potential fixes are straightforward so you should not have any problem following the given options below.

Option 1 – Get rid of any conflicting browser extensions

As mentioned, shady browser extensions can cause unusual behavior in a browser. Chances are, these extensions or toolbars might be conflicting with the loading of the website. Thus, you have to get rid of these unwanted extensions and toolbars to fix the issue.
  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 2 – Try to disable applications from running in the background

  • Open Google Chrome and then click on the menu button located in the top-right corner.
  • From the drop-down, select Settings and then scroll down until you see the Advanced button. Click on it.
  • Next, turn off the toggle for “Continue running background apps when Google Chrome is closed” under the System section.
  • Now restart Chrome and check if it is working properly.

Option 3 – Try to configure the search settings of Chrome

  • Open Google Chrome and type any search query in the address bar and then tap Enter.
  • After that, it will open the Google search engine. From the top-right corner, click the Settings button.
  • Next, select Search settings from the drop-down menu.
  • Then scroll down to the new page that appears and make sure that the “Open New Window for each result” option is set to Uncheck.
  • Once you’re done, save the changes made and restart Google Chrome.

Option 4 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 5 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the error when accessing the security settings or properties of a folder or file might be due to a virus or malware. It could be that it had made some modifications that prevents you from accessing security settings or properties. To eliminate it, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
Fix 0x80071AC3, Volume is dirty error message
If you are trying to copy a folder or a file but encountered an error that says, “An unexpected error is keeping you from copying the folder. If you continue to receive this error, you can use the error code to search for help with this problem”, read on as this post will guide you on how you can fix this error. This kind of error is a CHKDSK error. It is the “Volume is dirty” error message with error code 0x80071AC3 which indicates that the CHKDSK operation on your computer did not go through due to some corrupted sector of your hard drive, data corruption, corrupted system files, malware infection, as well as improper installation of an application that left some residual folders and files and many more. To fix the Error 0x80071AC3, here are some potential fixes you can check out to resolve it:

Option 1 – Run the Check Disk utility

You can also run the Check Disk utility to fix the error when you connect your USB or external device.
  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk /r /f <PARTITION LETTER>
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Try to check if a particular volume is dirty and exclude it

The next thing you can do to fix the problem is to check if the particular volume is dirty and exclude it. To do so, follow these steps:
  • In the Start Search, type “command prompt” in the field and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, execute this command: fsutil dirty query <PARTITION LETTER>
  • After that, you will see either of the following results of the command you just executed:
    • “Volume <PARTITION LETTER> is dirty”
    • “Volume <PARTITION LETTER> is not dirty”
  • If you see the “Volume <PARTITION LETTER> is dirty” message, then you can just skip checking the drive for errors by executing this command: CHKNTFS /X <PARTITION LETTER>

Option 3 – Try to format the destination drive

If the first two options above didn’t work, then you might want to try formatting the drive can also help you resolve the error. To format it, follow these steps:
  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select initialize disk.
  • Next, select the correct partition type and proceed.
Read More
Fix NTOSKRNL.exe high CPU, Memory & Disk usage
This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:
  • Tap the Ctrl + Shift + Esc to open the Task Manager.
  • After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
  • Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
  • Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

  • Tap the Win + R keys to open the Run dialog box.
  • Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.
  • Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
  • Next, type in the command given below or copy and paste it and then hit Enter:
xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl
  • After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.
Read More
How to Fix Error 0x0000007E

What is 0x0000007E?

 Error 0x0000007E is a Windows Stop error message that is displayed on a blue screen. This may appear when browsing the internet, listening to music on some media player application or while working on an important document on MS Word or Excel.  This message strikes terror as the screen goes blue without any warning.

Solution

Restoro box imageError Causes

The error code 0x0000007E is triggered because of:

Further Information and Manual Repair

If you experience this error on your PC, you don’t have to panic and call a professional. This error is rated as an easy fix. And you can easily resolve the issue even if you don’t have a piece of strong technical knowledge about computers. Here are some quick fixes to repair the error 0x0000007E on your PC in the shortest time and without any hassle:
  • Cause: Faulty Hard Drive

Solution: In the event of a faulty hard drive, it is best to create a backup of all your data and get a new hard drive. However, first, it is advisable to use the Windows tool called Chkdsk (Check Disk) to identify and determine if the hard drive is faulty or not. To do so, click on the start menu and type CMD into the search box. Click on it to run. Now a black box will be displayed on the screen, simply type the command Chkdsk and run it to find out if your hard drive is faulty and damaged. If so, then get a new hard drive.
  • Cause: Hard Drive is full

Solution: Error 0x0000007E may also occur if the hard drive is full. To check the storage space on your hard drive, go to My Computer. If the space is full, then it is advisable to delete some files or uninstall heavy and recently installed programs to free up some space.
  • Cause:  BIOS not updated

Solution: You may come across this blue screen error if your BIOS is not updated. To update your BIOS, restart your computer and press F2 to enter setup.  Now go to SATA Operation and change RAID AHCI to RAID ATA. Save changes and then exit. By doing so, you can update your BIOS and fix the error 0x0000007E immediately. It’s that easy!
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status