Fix Your PIN is no longer available in Windows

If we are to believe news from Intel, new series of processors based on Alder Lake architecture are about to be released somewhere in October. Alder Lake is the 12^th Generation Core of Intel processors and it is meant to have all advantages of the current CPU structure. I9 is aimed to pack a punch against its competitors with technology including eight high-performance Golden Cove cores (P-cores) with Hyper-Threading and eight energy-efficient Goldmont (E-cores) equipped with a 30MB L3 cache and operating at high clock speeds. During the benchmark test, the new CPU outperformed all of Intel’s previous Rocket Lake structure processors which is logically expected but the big surprise came from results that indicate better performance than Apple’s new M1 processor even in single-threaded performance which is supposed to be best in that field. Another surprise was really beating AMD Ryzen 9 in each field. If we take into account that i9 has 16 cores in total and can process 24 threads against Ryzen 9 with 16 Cores and 32 threads this is an impressive feature. Now truth to be told Alder lake has massive L3 cache and microarchitectural advantages and consumes much more power but the results of performance are high. Also, note that this early CPU is not really a mass production one and maybe some things will still change but early results are very satisfactory. We will see what will price tag be since in this age of shortage and competition that will also play a big role in its overall success. Speaking of competition I eagerly await AMD’s response to this, in any way it seems that the CPU market is for some turbulence which is always a good thing for the final customer and I welcome it.

If you encounter an error message saying, “ERR SSL VERSION OR CIPHER MISMATCH” while visiting a website, then it is not primarily your fault as an end-user. In fact, it can happen on any website like Chrome, Edge, Firefox, and even Internet Explorer. Getting this error means that the website you are visiting is using an SSL certificate which your browser seems to be rejected because there is some issue with the certificate. It is also possible that the certificate that’s downloaded on your computer is corrupted or that your computer configuration for TSL/SSL is misconfigured. Here are the complete details of the error message:

“A secure connection cannot be established because this site uses an unsupported protocol, Error code ERR_SSL_VERSION_OR_CIPHER_MISMATCH”

To resolve the ERR_SSL_VERSION_OR_CIPHER_MISMATCH error, refer to the options given below and see which one works for you.

Option 1 – Try to access the website with the only HTTP

The first thing you can do is to try accessing the website using HTTP instead of HTTPS. If you can open the website using HTTP then it means that the problem is in the website itself. And if you are the website owner, you can check the following:

• Check if your website’s SSL certificate name is mismatched. Here you need to ensure that the name and alias of the websites match with the actual website URL where the certificate is installed.
• Second, check if your server is using the RC4 Cipher. If it is, then you need to fix that.

On the other hand, you may also check if your CDN also supports SSL since most of the CDN nowadays supports SSL. All you have to do is configure it correctly and it should be good to go.

Option 2 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR SSL VERSION OR CIPHER MISMATCH error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.

• Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
• Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
• From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
• Restart the browser.

On the other hand, if you were using Firefox when you go the error, here’s what you have to do.

• Open Firefox and in the address bar, type “about:config” and hit Enter.
• If a warning appears, just click on the “I accept the risk!” button to proceed.
• Next, type in “TLS” in the search field and hit Enter.
• Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
• Now click OK and restart Firefox and do the same thing with SSL.

If you suddenly find the middle mouse button not working as you use it on your Windows 10 computer, then you’ve come to the right place as this post will provide some suggestions that can help you fix the issue. This kind of problem can affect your experience in using your computer as the middle mouse button helps you in scrolling through long web pages and screens with a lot of data. So if that stops, you will end up using your keyboard instead which is kind of a hassle compared to using the middle mouse button. It is possible that this problem could have something to do with either the hardware or software. To isolate the possibility of a hardware failure, you can try to connect the mouse to a different computer and see if it works just fine there or if it still has the same problem. If the mouse works properly on a different computer, then the issue is software-related. It is possible that a software update, especially gaming software, could have been misconfigured in a way that the middle button does not respond like it’s supposed to. To resolve the problem, you might want to try reinstalling or updating the mouse drivers or run the Hardware and Devices troubleshooter. You can also install OEM-specific mouse drivers or modify some entries in the Windows Registry.

Option 1 – Reinstall or update the Mouse driver

The problem may be caused by a corrupted or an outdated mouse driver. To fix it, you have to update or reinstall the mouse driver. How? Follow these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the Mouse and other pointing devices and right-click on the mouse driver to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, disconnect the mouse and plug it back in to reinstall the mouse driver.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 2 – Try running the Hardware Troubleshooter

The next thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try to install OEM specific mouse drivers

Aside from updating or reinstalling the mouse drivers, you might also want to try installing OEM-specific mouse drivers. When you install Windows, it will use a generic driver for all its components. The disadvantage of generic drivers for the mouse is that it limits its functionality. In fact, some also configure the middle mouse button to respond to specific action which does not work without the correct drivers. In such cases, you need to visit the website of your computer’s manufacturers to download and install the latest drivers and then open the software and configure it the way it was before. Keep in mind that some OEMs also offer gestures, so you also have to check on that.

Option 4 – Try to modify some entries in the Registry

If a Windows Update is the one that caused the problem, you could correct it by making some modifications in the Registry but before you proceed, make sure that you create a System Restore point first.

• Tap the Win + R keys to open the Run utility.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_CURRENT_USERControl PanelDesktop
• After that, double click on the “WheelScrollLines” entry on the right pane to open its Properties.
• Now change its value data to “3” and exit the Registry Editor and then see if the issue with the middle mouse button is fixed or not.

If you are trying to run a Windows Service like the Diagnostic Policy Service and encounter an error instead that says, “Windows could not start the Diagnostic Policy Service”, worry not for this post will guide you on what you can do of the Diagnostic Policy Service is not running in your Windows 10 computer. As you know, the Diagnostic Policy Service enables problem detection, troubleshooting, and resolution for Windows components on your Windows operating system. When you encounter this kind of problem, you will also see the “Access is denied” error message. This occurs when the “MpsSvc” process does not have the permissions needed for the Registry keys. This kind of problem happens when the TrustedInstaller account is missing the permissions for a Registry key and so to fix this issue, you need to take full control and ownership of the Registry keys. You need to create a System Restore point first before you get started. This way, you can always undo the changes you’re about to make in case anything goes wrong. Once you’re done creating a System Restore point, refer to the following instructions to fix the “Windows could not start the Diagnostic Policy Service” error. Step 1: Tap the Win + R key combination to open the Run utility. Step 2: Type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: After opening the Registry Editor, navigate to this registry path:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesDPSParameters

Step 4: After that, look for the “Parameters” registry key and select Permissions. Step 5: Now select your account under Group or user names. Step 6: Next, make sure that the “Full Control” and “Read” boxes are both checked, and then click on the Apply and OK buttons to save the changes. Step 7: Afterwards, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlWDIConfig Step 8: From there, look for the Config key and right-click on it and select Permissions and then click on Add and type “NT Service/DPS in the box and click OK. Step 9: Now select “DPS” and check the Full control box, click OK and exit the Registry Editor. Step 10: Reboot your computer and check if the error is now fixed.

Error Code 0x80070070 - What is it?

Error code 0x80070070 can be presented when there is not enough drive space on the computer to install updates. It is possible to uninstall apps that are not often used, or you may delete or archive files that are no longer needed, you may even add on some removable storage space to free up the internal memory of the computer. The computer needs a significant amount of internal memory in order to be able to update the operating system properly. When the computer fails to have the amount of memory that is needed to perform the update, the error code 0x80070070 will be presented. If this error message is not resolved, your computer might be opened to other error messages, including error code 0x80072EE2.

Common symptoms include:

• Windows cannot install updates properly.
• You might not be able to install any additional programs or apps onto the computer.
• When you check the memory of the computer, it may be very near its full capacity.

Solution

Error Causes

The Windows 10 upgrade error is caused by varying factors including a lack of computer space or resources, malware or virus infestation, or a clogged registry on the computer.  The error code 0x80070070 will present itself when there is not enough free space on the computer to perform the necessary updates on the computer. Too many apps or programs downloaded onto the computer, too many photos, or too much music may also contribute to the lack of storage space on the computer, thus contributing to the error, and the computer not being able to install the updates to the operating system properly.

Further Information and Manual Repair

There is not a lot of information regarding this error code, but there are a few methods to repair it when it does present itself. There are practical and manual steps that can be taken when trying to get the PC up and running. The primary way to solve this problem is to free up disk space and there are several ways to do this. Please do note that if these methods seem confusing or too complicated, do contact a Windows repair technician so that they may properly correct the problem. You will need to know for sure that it is error code 0x80070070 that you are dealing with so that these options are the best bet for fixing it.

Method One: Disk Cleanup

It is important to know how much space there is on the computer to start with prior to trying to free up any space. Use the free program on the computer called the Disk Cleanup tool. This will save time and free up some hard drive space while optimizing the computer to work better.

From the Start menu, browse to the Explore option, and then select This PC. Right-click on the C drive, and then select Properties. Select Disk cleanup. From here, select the options that you would like to clear. Make sure that the recycle bin is emptied of any temporary files or any error logs. Once done, select Okay.

Use this same process to clear the system files after an update from Windows, as they may still have files from the old operating system in place.

Method Two: Remove Unwanted Apps

Go through your computer and remove any unwanted apps that are present. There are sure to be some that you do not use or do not want.

Follow these steps: From the Start menu, select Settings. Then, select System, Apps, and Features. When you have found the program that you would like to uninstall, select it and then select Uninstall. NOTE: some apps that are built into Windows do not have the capability to be uninstalled. Once you have selected Uninstall for the app or program, follow all directions that appear on the screen.

Method Three: Cloud Storage

If there are a lot of media, photos, documents, videos, and the like that are not used on a regular basis, try out cloud storage. These files will still be in your possession and will be able to be accessed from anywhere. There are many applications or websites that cater to this.

Method Four: External Storage Options

If none of the above methods work, add more storage. To acquire more storage, you can incorporate devices such as SD cards, USB flash drives, and even external hard drives.

Method Five: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

If you spend a large amount of time gaming or working on a computer gaming chair is a very important asset. One other thing that is mostly looked past but could help greatly is a good desk. A great chair accompanied by a great desk can make your long sitting sessions more pleasant and more healthy which is very important in the long run. Hey, but it is only a desk, what is so special about having an expensive desk? Well truth to be told desk is just a desk and any kind of desk can serve the purpose of hosting a keyboard, mice, and screen. But a good desk will offer some other advantages that may not seem so important but they could mean a lot like adjusting desk height so it fits perfectly on your size and sitting position making long hours more pleasant and lower stress on hands sitting on it.

Advanced desk features

Bytezone might not be a company that will sound familiar to you, mostly because they manufacture gaming chairs and desks, now in the gaming chairs world there are a lot of competitors and Bytezone has managed to make a name for itself despite this fact. But they are more popular in their gaming and office modern-looking desk category. The advanced desk is made from carbon steel and plastic combination, it is very durable and it weighs 27kg. Now that is not really light but it is not very heavy if we compare it to wood desks. The top layer of the table is made from easy-to-clean material and the desk comes with a large mouse and keyboard pad. The table itself includes a cup holder, headphones bracket under the table and it has a cable management drawer in the back. The desk is sized 66x120x76 cm. Also for anyone interested desk itself comes also with RGB lights for that true gaming feel.

Sticky Notes is one of the useful programs and in the early days, the option is available for users to change the font size of the text a lot easier. However, for some unknown reason, Microsoft decided to get rid of this feature in the latest Windows Update. One would expect that the feature will be replaced by an even more useful feature but it’s not which makes the Sticky Notes app worse than before. Worry not though for it doesn’t have to stay that way as there is another thing you can try to change the font size in your Sticky Notes app and that’s what we’re going to cover in this post. As mentioned, Microsoft removing this font feature is quite strange and in the past, users asked for this feature and since it’s no longer available, you can try following the steps given below to bring it back. And for that, you need to go to the Ease of Access section in the Settings app. Refer to the steps given below for more instructions. Step 1: First, tap the Win + I keys to open Settings and then go to the Ease of Access section. Step 2: After going to the Ease of Access menu and select Display from the list of options. Step 3: From there, you should see an option that says “Make text bigger”. And then use your mouse to navigate to the slider to change the size of the font. Note: Take note that after doing all the steps above, it will change not just the Sticky Notes app but also everything in Windows 10. This method is actually the best since it only changes the size of the apps rather than a wholesale change in your Windows 10 computer. Step 4: Next, scroll under Display until you see the “Change the size of apps and text on the main display” option where you’ll see that the option is 100% but you’ll want to change that to 125%. Step 5: After that, click on the drop-down menu and select 125% and then restart your Windows 10 computer. Step 6: Now open the Sticky Notes app and check if you can now change the font size in the Sticky Notes app.

DigiSmirkz is a Browser Extension by Mindspark Inc. This extension offers users the ability to enrich their emails or chats with tons of new emojis. When installed it will replace your default new tab page with a variety of search.myway.com, hosted at hp.myway.com. This search engine uses information about you, collected by the extension to display unwanted targeted ads by Mindspark Partners and Ad Networks.

While surfing the internet with this extension installed and enabled, you will see additional pop-up ads, inserted ads into search results and sponsored content on web pages.

Several anti-virus applications have marked this extension as a Browser Hijacker and is therefore recommended to be removed from the Computer.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a kind of malicious software that modifies web browser settings without the computer owner’s knowledge or consent. These hijacks appear to be rising at an alarming rate worldwide, and it could be really nefarious and often harmful too. Browser hijacker malware is created for a variety of reasons. Typically, hijackers will force hits to sites of their choice either to get more traffic generating higher ad earnings or to obtain a commission for every user visiting there. Although it may seem harmless, these tools were created by vicious people who always look to take advantage of you, so that they can easily make money from your naive and distraction. They not only ruin your internet browsers, but browser hijackers can even modify the computer registry, making your PC vulnerable to other types of attacks.

Major signs that an internet browser has been hijacked

There are many symptoms that indicate your browser is highjacked: 1. your homepage is reset to some unfamiliar webpage 2. your internet browser is constantly being redirected to porn websites 3. the default web engine and/or the default browser settings are modified 4. unsolicited new toolbars are added to your web browser 5. your internet browser will display constant pop-up windows 6. your web browser starts running slowly or presents frequent errors 7. you can’t navigate to particular webpages, like security software-related websites.

How they get into your PC

Browser hijackers can enter a PC by some means or other, for example via file sharing, downloads, and e-mail too. They may also come from any BHO, extension, add-on, toolbar or plug-in with malicious purpose. A browser hijacker could also be installed as a part of freeware, shareware, demoware and fake programs. Some of the most popular hijackers are DigiSmirkz, Conduit Search, Babylon Toolbar, Sweet Page, OneWebSearch, and CoolWebSearch. Browser hijackers can interrupt the user’s web surfing experience severely, track the websites frequented by users and steal private information, cause difficulty in connecting to the web, and eventually create stability issues, causing applications and system to crash.

How you can fix a browser hijack

Certain hijackers could be removed simply by uninstalling the related freeware or add-ons through the Add or Remove Programs in the Windows control panel. But, many browser hijackers are hard to get rid of manually. Irrespective of how much you attempt to get rid of it, it may keep returning over and over again. You should think of undertaking manual repairs only if you are a tech-savvy person, as there are possible risks associated with tinkering around with the computer registry and HOSTS file. Industry experts always suggest users remove any malicious software including browser hijacker by using an automatic malware removal tool, which is better, safer, and faster than the manual removal method. To remove any type of browser hijacker from your system, you can download this particular top-notch malware removal software – SafeBytes Anti-Malware.

Virus Blocking Internet And All Antivirus Software? Do This!

Practically all malware is bad and the degree of the damage will vary greatly with regards to the type of infection. Certain malware types alter internet browser settings by adding a proxy server or change the PC’s DNS configurations. When this happens, you will be unable to visit some or all sites, and thus not able to download or install the necessary security software to clear out the computer virus. If you are reading this article, chances are you’re stuck with a malware infection which is preventing you to download and/or install Safebytes Anti-Malware program on your system. Follow the instructions below to get rid of malware by alternate ways.

Make use of Safe Mode to resolve the issue

If any malware is set to load immediately when Windows starts, stepping into safe mode may block this attempt. Since only the bare minimum programs and services start-up in Safe Mode, there are rarely any reasons for issues to happen. Below are the steps you should follow to take out viruses in Safemode. 1) Tap the F8 key repeatedly as soon as your system boots, however, before the big Windows logo or black screen with white texts appears. This should bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) When you are into this mode, you will have an internet connection once again. Now, get the malware removal software you want by utilizing the browser. To install the software, follow the guidelines in the installation wizard. 4) Once the software is installed, let the scan run to eliminate viruses and other malware automatically.

Switch to an alternative browser

Malicious program code might exploit vulnerabilities in a specific internet browser and block access to all anti-virus software sites. The most effective solution to avoid this problem is to choose a web browser that is renowned for their security measures. Firefox has built-in Malware and Phishing Protection to keep you safe online.

Run anti-virus from a pen drive

Another solution is to create a portable anti-malware program on your USB stick. Adopt these measures to run the anti-malware on the affected computer. 1) Use another virus-free PC to download Safebytes Anti-Malware. 2) Mount the USB drive on the same system. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has an .exe file format. 4) Select USB flash drive as the location when the wizard asks you where you want to install the application. Follow the on-screen instructions to complete the installation process. 5) Transfer the USB drive from the clean PC to the infected computer. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

Protect Your Computer Against Malware and Viruses With SafeBytes Anti-Malware

If you are looking to purchase anti-malware for your computer system, there are lots of brands and packages for you to consider. Some of them are great while some are scamware applications that pretend as legitimate anti-malware software waiting around to wreak havoc on the computer. You need to select a company that creates industry-best anti-malware and it has got a reputation as reliable. On the list of highly recommended software programs is SafeBytes Anti-Malware. SafeBytes has a good track record of excellent service, and clients are very happy with it. SafeBytes anti-malware is a trustworthy software that not only secures your computer system completely but is also very user-friendly for people of all ability levels. Through its cutting-edge technology, this software protects your PC against infections brought on by various kinds of malware and similar internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, potentially unwanted program (PUPs), and ransomware.

There are many wonderful features you will get with this particular security product. These are some of the highlighted features included in the product.

World-class AntiMalware Protection: This deep-cleaning antimalware application goes much deeper than most antivirus tools to clean out your personal computer. Its critically acclaimed virus engine detects and disables hard to remove malware that conceals deep inside your personal computer. Live Protection: SafeBytes provides real-time active checking and protection against all of known viruses and malware. This utility will always monitor your PC for any suspicious activity and updates itself regularly to keep current with the latest threats. Web Protection: Safebytes allots all sites a unique safety rating that helps you to have an idea of whether the webpage you are going to visit is safe to view or known to be a phishing site. Faster Scanning: SafeBytes’s very fast malware scanning engine reduces scan times and extends battery life. Simultaneously, it will effectively detect and remove infected files or any online threat. Low CPU and RAM Usage: SafeBytes gives you total protection from internet threats at a fraction of the CPU load because of its advanced detection engine and algorithms. Fantastic Tech Support Team: You can obtain absolutely free 24/7 technical assistance from their computer experts on any product queries or PC security issues. SafeBytes will keep your computer safe from latest malware threats automatically with hardly any input needed from you again. You now may realize that this particular tool does more than just scan and eliminate threats from your PC. You will get the very best all-around protection for the money you spend on SafeBytes Anti-Malware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you want to do the removal of DigiSmirkz manually rather than employing an automated software tool, you can follow these simple steps: Go to the Windows Control Panel, click on the “Add or Remove Programs” and there, select the offending program to remove. In case of suspicious versions of web browser extensions, you can actually remove it through your browser’s extension manager. You may also want to reset your home page and search engine providers, and also clear your web browser cache and cookies. In order to ensure complete removal, manually examine your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that only advanced computer users should try to manually edit the registry because removing any single critical system file leads to a serious problem or perhaps a computer crash. Moreover, certain malware keeps replicating which makes it tough to remove. Doing this malware-removal process in Safe Mode is suggested.

If your Microsoft Edge browser and Windows Store apps are now unable to connect to the internet after you have just installed the newly released Windows 10 v1809 October 2018 update, then this post might help. As you know, Microsoft has made a change recently and because of this, some users are getting the “Hmm, we can’t reach this page” error when they try to open Microsoft Edge as well as other pre-installed apps like News, Mail, and so on. Aside from that, you also won’t be able to connect the Microsoft Store apps to the internet. What’s strange is that you can connect to the internet using other programs like Google Chrome, Internet Explorer, and many more. Apart from checking your internet connection, there are other things you can to resolve the problem. If your Windows Store apps are not able to connect to the internet and you’re only getting the Error 80072EFD, then you might have to enable IPv6 as the new Windows 10 v1809 requires IPv6 to be enabled so that you can use the UWP apps. And so you have to enable IPv6 in the network card along with IPv4. To do so, follow the steps below. Step 1: Tap the Win + R keys to open the Run dialog box. Step 2: After that, type “ncpa.cpl” and hit Enter or click OK to open Network Connections. From there, you will see your currently connected network profile. Step 3: Right-click on your network profile and select Properties and then go to the Networking tab and look for the “Internet Protocol Version 6 (TCP/IPv6)” and select its corresponding checkbox. Step 4: Now click the OK button to save the changes made and restart your computer.

If the display of your Windows 10 computer turns on all of a sudden no matter how put it to sleep over and over again, it always wakes up, read on as this post will guide you in resolving this peculiar issue. In case you don’t know, the Windows 10 computer Sleep state is made in such a way that if it’s really important, it wakes up. You may have configured this kind of behavior or there could be some hardware component that’s interrupting its Sleep state. Thus, this post will give you some troubleshooting tips to fix the Sleep state issue caused by the Legacy Kernel Caller. The Legacy Kernel Caller points to the external hardware that’s causing your Windows 10 to wake up even when it’s in a Sleep state. Step 1: Find out what’s keeping your computer from going to sleep. To figure out what really is keeping your computer from going to sleep, you can execute the “powercfg –requests” command instead of checking the power configuration of your computer. This command will look for requests from applications and drivers that prevent the computer from turning off the display or from going to sleep. To execute the command, simply open Command Prompt and type “powercfg –requests” and hit Enter. After that, you will see part of the result that looks like this:

“SYSTEM [DRIVER] USB AUDIO DEVICE An audio stream is currently in use [DRIVER] Legacy Kernel Caller.”

Step 2: The next thing you have to do is remove all the external hardware connected to your computer. In this step, you have to disconnect external hardware from your computer. Based on reports from users who experienced the same issue, the “TV card” is the culprit so make sure you remove that one. Once you’ve removed it, open Command Prompt and run the “powercfg –requests” command again and you’ll see that the “Legacy Kernel Caller” will no longer be on the list. In addition, your computer will get into its regular sleep mode once the hardware is removed. Once you do that, the driver gets hung and won’t release the power request despite being used. Step 3: Try using the request override option The powercfg command also offers a request override option which allows users to disable the requests from applications and services to wake the computer from sleep mode. To run this command, simply open Command Prompt with admin privileges. After you open Command Prompt, type the following command and hit Enter to disable requests from applications and services that causes the computer to wake from sleep state.

Powercfg -requestsoverride Driver "Legacy Kernel Caller" System

Step 4: Check the streaming and media applications You also have to check if your computer is running an audio or video service in the background. In such cases, your computer won’t be able to go to sleep mode if these services are running in the background. You might have noticed that when you play a video or audio, your computer never goes to sleep. And if you have put it to sleep in between watching the video, then it’s probably why your computer is waking up. Thus, you have to stop these services. Step 5: Check the devices that can wake your computer If you didn’t see the Legacy Kernel Caller in the result after you execute the ”powercfg –requests” command, then you can try to execute the following command instead.

powercfg –devicequery wake_armed

After you enter this command, it will give you a list of all the devices that can wake your computer. So if there is anything other than the mouse, keyboard, touchpad, you have to check the power configuration of that device. To do that, go to the Device Manager and disable the device’s “Allow this device to wake the computer” option in its Properties Step 6: Check the Sleep Advanced Settings

• Click on the Windows key and type “control panel” in the field and select the related search result.
• Next, select the Security and Maintenance option and click on the Power Options.
• After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
• Now click on the Change advanced power settings button and a new window will appear.
• Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
• Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

On the other hand, you could also run the Power Troubleshooter to resolve the Sleep state issue. This built-in troubleshooter will automatically fix any power-related issues in your computer.