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A recent update in Windows 10 has caused a couple of glitches. One of these glitches is having trouble signing into Windows 10. Some users reported that they were not able to sign in to their computers using a PIN and they weren’t also able to reset it either. If you are one of these users, then you’ve come to the right place as this post will help you resolve issues that you are having in signing in to your computer using your PIN or fingerprint with Windows Hello.
When you encounter this issue, you will get an error message on your screen stating:
“Your PIN is no longer available due to a change in the security setting on this device on this device.”
C:\Windows\Service\Profiles\Local\Service\AppData\Local\Microsoft
Note: From there, you should see a folder named “Ngc”. This folder might be the one that’s causing the problem so you are going to fix it by making some changes. This folder contains all the files responsible for any PIN-related settings. So if you are not able to access the Ngc folder, or it has gotten corrupted for some reason during an update here’s how to fix it.
reg add HKLMSYSTEMCurrentControlSetControlBackupRestoreFilesNotToBackup
net stop wuauserv net start cryptSvc net start bits net start msiserver
net start wuauserv net start cryptSvc net start bits net start msiserver
VSSControl: 2147467259 Backup jobs failed. Cannot create a shadow copy of the volumes containing the writer’s data. VSS asynchronous operation is not completed. Code: [0x8004231f]This message pops up when you are creating a snapshot system restore, usually, the issue is tied with insufficient space or service stopping. We will go into detail about how to fix both so you can finish the operation without any issue.
Error Code 38 is a device driver error that users encounter on any Windows 2000 operating system and its following versions.
It occurs when the peripheral device that you connect to your PC cannot be accessed due to an inability of the Windows system to acknowledge the driver as a previous record of the driver being loaded is found in its memory.
It is a common error that users come across and appears on your PC with the following message:
“Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)”
Error Code 38 is prompted when incomplete program files are left in the Windows system which damage or corrupt its files. There are various factors that contribute to this, some of which are:
The above triggers are very likely to create incomplete files within the Windows registry thereby leading to its damage and corruption.
This is especially true in the case of your PC when it has recovered from viruses when using anti-virus software. The anti-virus in its effort to remove the virus also could remove the files which contain them thereby increasing the risk of the error code.
These damaged files can severely impact the health of your PC and are imperative to fix it immediately to prevent further problems.
Although this error code may pose serious problems for your PC, thankfully, it is very similar to other PC driver errors and thus is an easy one to get rid of. Here are various methods that you can use to get your PC running smoothly again.
If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and then address the problem accordingly. To do this, proceed with the following steps:
After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Now check if your device is still causing problems.
If the error persists, you can use system restore to eliminate the problem. Here is how to do so:
By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system files that can help resolve the error code.
If using system restore does not work either, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.
This would be necessary since the remaining incomplete files due to a partial removal or installation of programs are responsible for the error code. By uninstalling and reinstalling the device driver program, it would lead to the completion of the files.
You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it; make sure that the peripheral is connected properly to the PC.
Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.
Manually uninstalling and reinstalling the driver will do the trick; however, it may be time-consuming especially when you would have to resort to your hardware user manual.
Using a program such as DriverFIX can save you a lot of time and frustration in having your device to work properly on your computer.
DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.
It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 38, or any other driver-related errors for that matter.
It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.
Click here to download DriverFIX to fix Error Code 38 quickly and effectively!