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How to remove Search Donkey

Search Donkey is a Potentially Unwanted Program for Windows developed by Western Web Applications, LLC. This program may inject ads into your browsing sessions, giving you false search results and advertisements.

As described by Western Web Applications: “Search Donkey is entirely free to use. To keep Search Donkey free, we’ve partnered with high-quality ad providers and you may see additional ads when Search Donkey is installed.

While installed, Search Donkey will keep track of your web search queries, allowing it to let you know what pages you already visited, however, this data is also used to better target personal unwanted ads.

Search Donkey has been flagged as a Potentially Unwanted Program (PUP) by several anti-virus scanners, and their website is blacklisted by Google, giving warning to whoever visits it, and due to the nature of this application, it is not recommended to keep on your computer.

About Adware

Exactly what is Adware? If you have ever owned a computer, then you’ve probably heard the word numerous times, but it is still beneficial to define it. The term “adware” is actually a short form of advertising-supported software and it includes programs that are solely designed to display ads on a computer. A kind of malware, it will come bundled right in with the software package that a user either installs or accesses. Shareware or freeware programs are often times packaged with adware. If adware penetrates your system without you knowing and sends information about you or your PC to 3rd parties, then it is spyware. Quite often, adware changes your web browser settings to open pop-up adverts or modifies browser homepage and default internet search engine to some unwanted website.

Adware is a common problem that affects a large number of PCs around the globe. If your computer doesn’t have any anti-malware software then it’s very likely it could get infected with adware as well as other malware.

Adware and its effects on your PC:

Adware could generate and display plenty of ads of all sorts which in turn disrupt the functions of your personal computer while browsing the net. Pop-ups might also show up on your computer’s desktop even when you’re not online. Adware results in a reduction of available memory and processing power, or resources. It also causes a slow net connection because adware consumes bandwidth whenever it retrieves adverts from the internet. Adware was originally created to support companies to generate income when they offer the software away free of charge. However, adware nowadays displays hundreds of adverts which will cause your PC to slow down and even crash.

Adware prevention:

As we discussed, adware could potentially be harmful to your computer, generally not by itself, but by bringing other problems to you. A top-quality antivirus program has the capability of permanently removing adware. We recommend Safebytes Anti-Malware, one of the top-rated anti-malware programs by world-renowned industry experts. It will act either as a preventative tool stopping websites or software installations that contain adware or as a removal tool for an already infected computer.

To prevent adware, download software from websites that you trust. Never download from websites that you have never been aware of or tried before; Always study the end-user license agreement (EULA) of any application you want to install; You need to avoid freeware and shareware where possible; Lastly, watch out for ActiveX, since many adware and spyware companies make use of the technology to install their wares onto your computer system

Malware Blocking Internet And All Anti-Malware Software? Do This!

All malware is bad and the consequences of the damage will vary based on the specific type of malware. Some malware variants alter browser settings by adding a proxy server or modify the PC’s DNS settings. In these instances, you will be unable to visit some or all internet sites, and thus not able to download or install the required security software to eliminate the malware. So what to do when malicious software prevents you from downloading or installing Anti-Malware? There are a few options you could try to get around with this problem.

Remove viruses in Safe Mode

In Safe Mode, you can actually change Windows settings, un-install or install some program, and eliminate hard-to-delete viruses and malware. If the malware is blocking access to the internet and affecting the computer, launching it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting possible damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can attempt to install your anti-malware program without the hindrance of the malicious software. At this point, you could run the anti-malware scan to eliminate viruses and malware without hindrance from another application.

Switch over to an alternate browser

Some malware only targets certain browsers. If this sounds like your case, use another web browser as it could circumvent the malware. If you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the ideal approach is to switch over to a different internet browser like Firefox, Chrome, or Safari to download your chosen computer security software – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating malware

Another solution is to make a portable antivirus program on your USB flash drive. Adopt these measures to run the anti-malware on the affected computer system.
1) Download the anti-malware program on a virus-free PC.
2) Connect the flash drive to a USB slot on the clean computer.
3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file format.
4) Select the flash drive as the destination for saving the software file. Follow the directions to complete the installation process.
5) Transfer the pen drive from the clean computer to the infected computer.
6) Double-click the Safebytes Anti-malware icon on the thumb drive to run the software.
7) Hit the “Scan Now” button to start the virus scan.

Detect And Remove Viruses With SafeBytes Anti-Malware

Today an anti-malware tool can protect the computer from different types of online threats. But wait, how to decide on the best one amongst countless malware protection application that’s available out there? As you might be aware, there are many anti-malware companies and products for you to consider. A few are well worth your money, but many aren’t. You need to choose one that is reliable, practical, and has a strong reputation for its malware source protection. Amongst few good applications, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious individual.

SafeBytes anti-malware is a trustworthy tool that not only secures your PC permanently but is also very easy to use for people of all ability levels. With its outstanding protection system, this tool will easily detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, trojans, worms, and PUPs.

SafeBytes has outstanding features when compared to other anti-malware programs. Below are some of the great ones:

Real-time Threat Response: SafeBytes provides 100 % hands-free real-time protection and is set to check, block, and eliminate all threats at its very first encounter. They’re very effective in screening and getting rid of different threats because they’re constantly revised with new updates and safety measures.

Robust, Anti-malware Protection: With its enhanced and sophisticated algorithm, this malware removal tool can identify and get rid of the malware threats hiding in the PC effectively.

Internet Security: SafeBytes gives an instant safety rating about the pages you’re about to visit, automatically blocking harmful sites and ensure that you’re certain of your safety while browsing the world wide web.

“Fast Scan” Abilities: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning seriously increases the catch rate for viruses which is embedded in various computer files.

Low CPU and Memory Usage: This program is not “heavy” on your computer’s resources, so you’ll not see any overall performance issues when SafeBytes is working in the background.

24/7 Customer Support: You can obtain totally free 24/7 technical support from their computer experts on any product queries or computer security concerns.

Overall, SafeBytes Anti-Malware is a solid program as it has lots of features and could identify and remove any potential threats. Malware problems will become a thing of the past once you put this software to use. So if you’re searching for the best malware removal application out there, and if you don’t mind paying out some money for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to get rid of Search Donkey manually, you could do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of web browser plug-ins, you may remove it by visiting the browsers Add-on/Extension manager. You’ll probably also want to reset your internet browser.

To ensure the complete removal, manually examine your hard disk and registry for all of the following and remove or reset the values accordingly. But bear in mind, editing the Windows registry can be a complicated job that only experienced users and professionals should attempt to fix it. Furthermore, some malware keeps replicating which makes it tough to eliminate. It is advised that you do the removal procedure in Windows Safe Mode.

Files:
% Program Files% \Search Donkey.exe
%UserProfile%\Desktop\ Search Donkey.lnk
%UserProfile%\Start Menu \ Search Donkey
C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\nsDialogs.dll (21 bytes)
C:\ProgramData\SearchDonkey\Firefox\chrome\content\overlay.xul (391 bytes)
C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\System.dll (23 bytes)
C:\ProgramData\SearchDonkey\IE\common.dll (11359 bytes)
C:\ProgramData\SearchDonkey\Chrome\common.crx (5843 bytes)
C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\modern-wizard.bmp (4232 bytes)
C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\util_ex.dll (21609 bytes)
C:\ProgramData\SearchDonkey\Firefox\chrome\content\main.js (17 bytes)
C:\ProgramData\SearchDonkey\app.dat (172455 bytes)
C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\Helper.dll (27542 bytes)
C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\version.dll (14 bytes)
C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\Processes.dll (1772 bytes)
C:\ProgramData\SearchDonkey\Firefox\chrome.manifest (196 bytes)
C:\ProgramData\SearchDonkey\Uninstall.exe (12729 bytes)
C:\ProgramData\SearchDonkey\Firefox\install.rdf (955 bytes)
C:\ProgramData\SearchDonkey\SearchDonkey.ico
C:\ProgramData\SearchDonkey\Chrome\common.crx
C:\ProgramData\SearchDonkey\Firefox\chrome.manifest
C:\ProgramData\SearchDonkey\Firefox\chrome\content\main.js
C:\ProgramData\SearchDonkey\Firefox\chrome\content\overlay.xul
C:\ProgramData\SearchDonkey\Firefox\install.rdf
C:\ProgramData\SearchDonkey\IE\common.dll
C:\ProgramData\SearchDonkey\SearchDonkey.ico
C:\ProgramData\SearchDonkey\Uninstall.exe
C:\ProgramData\SearchDonkey\app.dat

Registry:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey \DisplayIcon %AppData%\%RANDOM CHARACTERS%\%RANDOM CHARACTERS%.exe,0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey\UninstallString %AppData%%RANDOMCHARACTERS%\%RANDOM CHARACTERS%.exe

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  • When prompted by the BIOS, enter the wrong password a couple of times as doing so will lock you out of the system.
  • After that, you will see a new number or code on the screen which will include a message about System Disabled [XXXXX] Service TAG [YYYYY].
  • Next, open the BIOS Password website and enter the XXXXX code in it and make sure to tap the Shift + Enter keys or just enter.
  • Now it will open multiple unlock keys which you can use to clear out the BIOS or UEFI lock on your Windows PC.

Option 3 – Call the customer care

If the second option still didn’t work, you have to call customer care and follow their suggestions for they will walk you through fixing the problem using the service tag or might suggest that you visit a service center to make things easier for you. Note: You also have the option to set a BIOS or UEFI password. Although it isn’t recommended, you still can do it if you really want to. Remember that the BIOS or UEFI interface varies from OEM to OEM so you must find something related to either PASSWORD or SECURITY. You will have the following similar options:
  • Supervisor password – it’s the same as the master password that can change important system settings.
  • User password – with this password, any user can change minor settings.
  • Master password – you can use this password for a hard drive or as a general password.
There are several OEMs that offer micro-control where you have to enter the BIOS password. For instance, you’ll have the option to skip for a normal restart, or when you select a boot device while you might have to enter the password for unattended reboots or when your PC is powered on, etc. And if you are here to remove the password, you need to find a remove password option in the same section. You will be prompted to enter the set password once and if it’s correct, it will remove the BIOS password. After that, you have to save and exit the BIOS then restart your computer and check if the settings are properly applied.
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Windows Updates failed to install, 0x80073701
Recently, a number of users reported an error while trying to update their computers. This particular Windows Update error has an error code of 0x80073701. If you are one of the users who encounter this error, then read on as this post will guide you on how exactly you can fix it. Here’s the exact context of the error:
“Updates failed. There were problems installing some updates, but we’ll try again later. 2019-07 Cumulative Update for Windows 10 Version 1903 for x86-based Systems (KB4507453) – Error 0x80073701”
The Windows Update Error 0x80073701 also comes with a code “ERROR_SXS_ASSEMBLY_MISSING” which indicates that some system files are missing on your computer that caused the update installation failure error. Although this Windows Update error does not cause any severe issues, it is still being reported in the section of Windows Update where it is marked as “Update failed”. There are several potential solutions you can check out to resolve this error. You can try to run the DISM tool or the SFC or System File Checker scan. You could also try to run the Windows Update troubleshooter. For more information, make sure to follow the options given below.

Option 1 – Restart your computer and try installing the Updates again

Restarting your computer can also help in fixing the Windows Update failed to install error 0x80073701. There are cases where the issue resolves on its own as it could just be some simple network or PC error.

Option 2 – Try to run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt as admin.
  • Then type in this command: exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
After you run this tool, a log file is created at C:WindowsLogsCBSCBS.log. On the other hand, if the Windows Update client is already broken, you will be prompted to use a running Windows installation as the repair source or use a Windows side-by-side folder from a network share, as the source of the files. Although the chances of this happening is less, if it turns out to be the case, you need to run an advanced command in the DISM tool to repair a broken Windows Update. Just repeat the process above but use the following command instead:
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 3 – Try to run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the error 0x80073701. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
  • The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 4 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80073701. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
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Microsoft Surface Go 2 review

The new upgraded Surface Laptop Go 2 is the new iteration of the affordable original Surface Laptop Go aimed to offer good performance at a lower price of under $1000. The new version is not anything vastly different from the original but it comes with much-needed upgrades.

microsoft surface go 2 laptop

The biggest and main upgrade is the CPU, the Surface Laptop Go 2 is packing now Intel Core i5 1135G7, an Intels 11th generation CPU that should increase battery life. The laptop is also coming with an improved WEB camera and the cheapest one comes now with 128GB of storage instead of 64GB. Price went up from $550 to $599 which is not a big increase considering what was upgraded.

The bad news of new models is that sadly they are still packing only 4GB of RAM, that's really not enough for most applications released in 2022 and the screen is having a relatively low resolution of 1536 X 1024.

Microsoft is still offering all the color variations as in its first offering but added as well a new Sage color that is muted green in tint.

When we look at hardware it seems a little weak but for this price, there is not much competition in the field, and after all this line of models is aimed to provide good performance for an affordable price. If you really need something better you will go with a standard Surface or MAC book instead.

The new laptops are available to pre-order at Best Buy and Microsoft’s online store, and they’ll start shipping on June 7.

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Fix Windows Update Install Error 0x80070005
If you are checking for an update on your Windows 10 PC and you got the error 0x80070005 due to some ACCESS DENIED permissions issue, then read on as this post will show you what you can do to fix the problem. For some reason, the Windows Update does not have enough rights or permissions to continue further which is why you’re getting an error instead. Thus, the first thing you can do before you troubleshoot further is to make sure that you’re logged in as admin. However, if you’re already logged in as one, then here are some suggestions that might help you fix the Windows Update Install Error 0x80070005.

Option 1 – Restart your computer and try installing the Updates again

You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Thus, after you restart your computer, check for updates once again and see if you’re still getting the error or not.

Option 2 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80070005. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Take control of the User App Data

There are times when permission to access the files is not configured correctly. As a result, it blocks the downloading of the updates. Thus, you have to take full control of the User App Data which is placed at C:/Users/USERNAME/AppData.
  • First, go to C:/Users/USERNAME/AppData and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.

Option 5 – Try to update Windows after a couple of minutes or an hour

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it a couple of minutes or an hour or so before trying to run Windows Update again.
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