Logo

Cannot Create User Account During Out Of Box Experience or Sign In, Non-Responsive Behavior (Welcome Back) Page

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Restoro box imageError Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

  • There’s a problem with the ISO or CD used to install Windows 10
  • There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

  1. You need to be upgrading from a previous Windows version, and
  2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

  1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
  2. Press the Windows key + X. Then, click the Computer Management icon
  3. Choose “Local Users and Groups”
  4. Double click on Users
  5. Right-click on the right pane, and then choose “New User”
  6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

  1. Power down your laptop
  2. Remove the battery of your laptop
  3. Wait for about 10 minutes
  4. Connect your laptop using direct current
  5. Turn on your laptop again
  6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

  1. Power down your computer if you are to set up a Local Account.
  2. Disconnect your computer from the Internet, either Wired or Wireless
  3. Unplug your computer, and wait for about 10 minutes.
  4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
  5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

  1. Go to the “Install Now” screen
  2. Choose Repair your computer
  3. Click Advanced Options
  4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to get rid of CinematicFanatic

CinematicFanatic (by MyWay) is a browser extension for Google Chrome that may come bundled with other free software that you download off of the Internet. When installed CinematicFanatic will set the homepage and search engine for your web browser to http://search.myway.com

While browsing the internet with this extension installed, you will see additional ads, sponsored content, and even pop-up ads throughout your browsing sessions. While CinematicFanatic is active, it will log user information, visited websites, product categories. This information is later used/sold to better display targeted ads through your web pages as sponsored content and banner ads.

CinematicFanatic has been marked as a Browser Extension by several popular anti-malware scanners, and due to its information-gathering behavior, it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijack is a very common type of internet fraud where your web browser configurations are modified to allow it to do things you never intend. Browser hijacker malware is developed for many different reasons. These are typically used to force visitors to predetermined sites, manipulating web traffic to generate ad revenue. Even though it may seem naive, all browser hijackers are dangerous and thus always regarded as security risks. They not only screw up your web browsers, but browser hijackers can even modify the computer registry to make your PC susceptible to other forms of hacking.

How to know if your internet browser is hijacked

There are several symptoms of browser hijacking. Here are a few of them: 1. home-page is modified 2. bookmark and the new tab are likewise changed 3. The default search page of your browser is altered 4. you’ll see multiple toolbars in your internet browser 5. you will find random pop-ups start showing regularly 6. websites load slowly and often incomplete 7. You simply can’t access particular sites, particularly anti-malware websites.

How they get into your computer or laptop

Browser hijackers could use drive-by downloads or file-sharing websites or perhaps an e-mail attachment in order to reach a targeted computer. Many web browser hijackings originate from add-on programs, i.e., browser helper objects (BHO), toolbars, or plug-ins added to browsers to provide them additional functionality. A browser hijacker could also come bundled up with some freeware which you unintentionally download to your PC, compromising your internet security. Some of the well-known hijackers are CinematicFanatic, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch. Browser hijackers could disrupt the user’s web surfing experience greatly, keep track of the websites visited by users and steal financial information, cause difficulty in connecting to the net, and ultimately create stability issues, making applications and systems crash.

Browser hijacker removal

Certain browser hijacking could be easily reversed by discovering and removing the corresponding malware software through your control panel. Having said that, many hijackers are really tenacious and need specialized tools to eliminate them. Additionally, manual removals demand deep system understanding and thus can be a very difficult job for inexperienced computer users. You might opt for automatic browser hijacker removal by simply installing and running an efficient anti-malware program. One of the top tools for fixing browser hijacker infections is SafeBytes Anti-Malware. It assists you to get rid of any pre-existing malware on your system and gives you real-time monitoring and protection from new threats. Together with the antivirus tool, a system optimizer, such as SafeBytes’s Total System Care, will help you in removing all related files and modifications in the computer registry automatically.

What To Do When You Cannot Download Safebytes Anti-Malware?

Viruses could cause a lot of damage to your PC. Some malware is designed to interfere with or block things that you’d like to do on your personal computer. It may not allow you to download anything from the net or it will stop you from accessing a few or all of the sites, especially the antivirus sites. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your PC. Refer to the instructions below to remove malware in alternate ways.

Install in Safe Mode

In Safe Mode, you can change Windows settings, uninstall or install some applications, and get rid of hard-to-delete viruses and malware. In case the malicious software is set to load automatically when the PC starts, shifting into this particular mode may prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is starting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can try to install your anti-malware software program without the hindrance of the virus. Now, you can run the anti-malware scan to remove viruses and malware without hindrance from another application.

Switch to an alternate browser

Web-based malware could be environment-specific, targeting a particular browser or attacking specific versions of the browser. If you appear to have a virus attached to Internet Explorer, then switch to a different browser with built-in safety features, such as Firefox or Chrome, to download your preferred antivirus program – Safebytes.

Install and run anti-virus from the USB drive

Another solution is to store and operate an antivirus software program entirely from a Thumb drive. Adopt these measures to use a USB drive to clean your corrupted PC. 1) Download the anti-malware on a virus-free PC. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) When asked, select the location of the pen drive as the place where you would like to put the software files. Follow the instructions on the computer screen to finish off the installation process. 5) Transfer the USB drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to run the Safebytes program right from the pen drive. 7) Hit the “Scan Now” button to start the malware scan.

SafeBytes Anti-Malware - More Protection For You

If you’re looking to purchase anti-malware for your computer, there are various brands and utilities for you to consider. A few of them are excellent, some are ok types, and some will damage your computer themselves! While looking for antivirus software, choose one that provides reliable, efficient, and complete protection against all known viruses and malware. Amongst few good applications, SafeBytes Anti-Malware is the highly recommended software for the security-conscious user. SafeBytes can be described as a highly effective, real-time antivirus application that is created to assist the regular computer end user in protecting their computer from malicious threats. This tool can easily identify, remove, and protect your PC from the most advanced malware intrusions including spyware, adware, trojan horses, ransomware, worms, PUPs, parasites along other potentially harmful software applications.

SafeBytes carries a variety of features that can help you protect your PC from malware attacks and damage. A few of them are given as below:

Best AntiMalware Protection: By using a critically acclaimed malware engine, SafeBytes offers multilayered protection that is designed to catch and remove viruses and malware that are concealed deep inside your computer system. Real-Time Protection: SafeBytes gives round-the-clock protection for your computer limiting malware attacks instantly. This utility will always monitor your PC for suspicious activity and updates itself regularly to keep abreast of the latest threats. Safe Browsing: Safebytes allots all websites a unique safety score that helps you to get an idea of whether the website you’re about to visit is safe to view or known to be a phishing site. Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning tremendously increases the catch rate for viruses that are embedded in various computer files. Light-weight Tool: SafeBytes is a lightweight and easy-of-use antivirus and anti-malware solution. As it uses minimal computer resources, this application leaves the computer’s power exactly where it belongs to: with you. Premium Support: You will get 24/7 technical support to quickly resolve any issue with your security tool. SafeBytes will keep your computer safe from most advanced malware threats automatically with hardly any input needed from you again. Now you may understand that this software does more than just scan and remove threats on your PC. If you’re trying to find a comprehensive anti-malware program that’s still simple enough to use, SafeBytes Anti-Malware is exactly what you will need!

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use a malware removal software and prefer to get rid of CinematicFanatic manually, you may do so by going to the Windows Add/Remove Programs menu in the Control Panel and delete the offending program; in cases of web browser plug-ins, you could remove it by going to the browser’s Add-on/Extension manager. It is also recommended to factory reset your web browser settings to their default state. Lastly, check your hard drive for all of the following and clean your registry manually to get rid of leftover application entries after uninstallation. Please note that only professional users should try to manually edit the registry because removing any single critical system file leads to a serious problem or even a system crash. In addition, some malware is capable of replicating itself or preventing its deletion. It is advised that you do the removal process in Windows Safe Mode.
Files: %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\bpkmogbhibhnpebcaipnknfkgibdheoc %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\bpkmogbhibhnpebcaipnknfkgibdheoc %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\bpkmogbhibhnpebcaipnknfkgibdheoc %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\bpkmogbhibhnpebcaipnknfkgibdheoc %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\bpkmogbhibhnpebcaipnknfkgibdheoc %LOCALAPPDATA%\CinematicFanaticTooltab %UserProfile%\Local Settings\Application Data\CinematicFanaticTooltab Registry: HKEY_LOCAL_MACHINE\Software\CinematicFanatic HKEY_LOCAL_MACHINE\Software\Wow6432Node\CinematicFanatic HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller CinematicFanaticTooltab Uninstall Internet Explorer
Read More
Fix fatal device hardware error on Windows
This post will help you fix the request that failed due to a fatal device hardware error on your Windows 10 PC. You can encounter this error when that hard drive/SSD on your computer is damaged physically and the system is either unable to access or perform read/write operations in it. Aside from hard drive/SSD, this error can also happen to removable drives. This kind of error is not uncommon and in most cases, the hardware is physically damaged due to which you are not able to perform operations. However, there are a couple of fixes that you can try to resolve the problem before you go ahead and back up your data and move them to a different drive. What exactly causes this error? It’s actually self-explanatory and it gives you an idea that the drive is either corrupted or in a bad state. To resolve the error, follow the given options below carefully and see which one worked best for you.

Option 1 – Verify the hard drive using SMART attributes

In case you don’t know, Windows has a built-in feature of SMART analysis which analyzes the hard drive/SSD and checks all the parameters by performing some minor operations. To use it, follow these steps:
  • Tap the Win + S keys and type “command prompt” in the field then right-click on the related search result and select the “Run as administrator” option.
  • After opening Command Prompt as admin, type the “wmic diskdrive get status” command and hit Enter.
  • You should get a result after that, and if you see that it’s “normal”, proceed to the next option below.

Option 2 – Use the CHKDSK utility

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 3 – Format your drive

You can try formatting your drive since this problem also occurs on removable hard drives. In addition, if your drive is not properly initialized, this error will really pop up. Thus, you need to make sure that the hard drive is initialized and that the correct partition style is selected.
  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select Initialize Disk.
  • Next, select the correct partition type and proceed.
That should fix the problem, if not, follow the next advanced option below.
Read More
Outlook 2013 Preview
Hello and welcome to our Outlook 2013 Preview. Everyone has heard of sneak peeks when it comes to new movies and games that are coming out soon. That is what advertisements and test reels are for to get the audience interested and excited before the piece of media even comes out. It serves to entertain the target audience in the months, maybe even years, up until the release date of this thing they want to play or see and it keeps it in the public mind. It is also great for the viewers because it is a hint to what they will expect when it comes out and it keeps them wanting more excitedly. However, did you know that sometimes computer software releases previews and sneak peeks too?

Outlook 2013

Well, they do and Microsoft has released some sneak peeks and previews of their new Outlook, Outlook 2013! This is probably to get consumers ready for when it comes out next year; people are going to be getting excited about this new makeover that Microsoft Office, with Outlook, has given itself, people from Microsoft even saying it is ‘the most ambitious’ version of Office yet! The new orange color scheme and logo design look promising enough for the consumer without even checking the new features and special things that have been revealed about it yet!

Outlook 2013 Features

The best part of this new Outlook is that you can move widgets around in it. If you don’t like the fact that your inbox is placed over your outbox, you can move it- simple as that! It will be really handy for people who like messing around with layouts and will also be handy for people who tend to overlook things at the bottom of the pile like spam and trash if they can move them to a more noticeable location for themselves. Another great thing is that the new Microsoft Office that Outlook comes with has a cool new stylus option, allowing you to personalize things with your own handwriting or even drawings. This can then be used as your email signature on Outlook which can give a really nice and personal feel to the emails you are sending. Another new thing is their labeling of drafts. Like Gmail, Google’s own email service, a red-lettered ‘draft’ will now appear over composing messages you have not yet sent.

Handy Email Tools in Outlook 2013

This is handy because you know where your message has been saved as opposed to how it could be saved in your outbox or be sent to the trash. Also, there are new links with Facebook that allow you to see what your friends are doing through Outlook. You can also converse with Facebook friends through Outlook now, which is a big step forward in this age of social media. You can get an email from a person and, at a click of a button, also read all their Facebook posts. However, there is not an option for Twitter or Tumblr or even Myspace, which is a shame I suppose, but maybe in the next update. So, I think Outlook 2013 will be worth looking at, don’t you?
Read More
How to Fix UNEXPECTED_KERNEL_MODE_TRAP error
It is a fact that Blue Screen of Death errors can give you a headache for you will have a hard time fixing it as it is one of the most difficult errors you can encounter on your Windows computer. One of these BSOD errors is the UNEXPECTED KERNEL MODE TRAP error. If you receive this kind of error then it means that the operating system was not able to catch a trap or an exception generated by the CPU. This BSOD error has an error code 0x00000007F and indicates that the Intel CPU generated a trap that the kernel failed to catch. One of the most likely causes is hardware failure due to faulty memory. Aside from this cause, you also have to track down other probable causes for this problem like corrupted system files, incompatible drivers or programs, faulty hardware, and even dusty components, and so on. To fix the UNEXPECTED KERNEL MODE TRAP BSOD error, here are some suggestions that might help.

Option 1 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. In addition, you might also want to check the hardware components of your computer that might not support the operating system itself. You can disconnect all the external devices like USB drives, scanners, printers, etc., and then reboot your PC. After that, add the devices again one after the other and check if the BSOD error is now fixed or not. Moreover, you can also perform a clean boot to make things easier for you.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 2 – Update your device drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 3 – Use the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like UNEXPECTED KERNEL MODE TRAP. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Run the Windows Memory Diagnostic tool

You can use the Memory Diagnostic tool in Windows to check RAM. Before you use this tool, make sure you save all your important work.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type in “mdsched.exe” in the field and hit Enter to open Memory Diagnostic.
  • After that, the Windows Memory Diagnostic will give out two options such as:
  1. Restart now and check for problems (recommended)
  2. Check for problems the next time I start my computer
  • Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 5 – Disable Memory caching in the BIOS

You can also disable memory caching in the BIOS to fix the UNEXPECTED KERNEL MODE TRAP error.
  • Open the BIOS Setup screen.
  • Next, go to Advanced > Cache Memory and then disable it.
  • Tap the F10 key to save the changes made and restart your computer.

Option 6 – Run System File Checker

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
  • Restart your computer once the scan is completed.

Option 7 – Clean your hardware components for dust

Cleaning your computer’s hardware components for dust might also help in resolving the UNEXPECTED KERNEL MODE TRAP error. Make sure to use a soft cloth in cleaning the hardware as well as a small blower. Moreover, ensure that you do not damage any parts with moisture or cause harm to any circuits while you’re at it.
Read More
Find out bottlenecks in your PC easily
Building a custom PC is a great feeling but it can sometimes not be ideal and we are not talking about breaking or losing parts. What we mean is that choosing the right components can be sometimes a difficult task. Of course, picking a PC case can have its issues, choosing the right power supply can be tricky but pairing all components together, especially CPU and GPU can be tricky. bottlenecksBuilders with no depth knowledge and experience can sometimes choose improper CPU or GPU, picking one of them to be much more powerful than another thus not using it to its full potential because another component cannot handle stuff at the same speed. In order to not be trumped by this kind of stuff, there is a website that is completely free and you do not even need to be registered in order to use it. Bottlenet calculator link here What is even better, once you input your components you will get advice on what to change in order to tweak the system a little more to avoid bottlenecks even more. It is a very useful tool and we are advising you to use it in order to save money but not throwing it on some component that will be half used.
Read More
How to Manually Fix 0x8004210A Error Code on Your System

Error 0x8004210A - What is it?

0x8004210A is a typical POP3 email error message. This error may sometimes occur when you try to check your Post Office Protocol 3 (POP3) email account. 0x8004210A error code hampers your ability to both send and receive e-mails on your Outlook account. Error 0x8004210A is displayed in any one of the following formats on your PC:
The operation timed out waiting for a response from the receiving (POP) server 0x8004210a Task 'SMTP server name - Sending and Receiving reported error' (0x8004210A): 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

Error Causes

Error 0x8004210A occurs due to several reasons. However, some of the most common reasons include:
  • Wrong port number for the POP incoming server
  • Your connection to the mail server is too slow
  • Incoming and outgoing emails are being scanned and stopped by an antivirus installed on your system
  • The Outlook send and receive job is being blocked by Firewall
  • You are sending and receiving large series of emails or large email attachments
  • Registry issues
No matter what the cause of this error is, to resume email communication via Outlook and to ensure your work productivity is not affected, it is recommended that you resolve this 0x8004210A error code on your PC immediately.

Further Information and Manual Repair

To fix error 0x8004210A, here are some of the most efficient and easy manual methods that you can try:

Method 1

If the cause of the error is related to the internet connection then here’s what you need to do. Try freeing up your internet connection by closing any other online activities in progress or downloads being carried on your system.

Method 2

Try to increase your server time-out periods. To do this, go to the Outlook File menu and choose account settings. Now double click on your email account and more settings. Now click advanced and increase your server timeout period to resolve.

Method 3

If you are trying to send or receive large and heavy emails on your Outlook account, the error 0x8004210A may pop up. This happens because when transferring heavy files the email account automatically locks until the task is complete, however, if it takes more time the next Send and Receive job starts while the first one is still not complete. In such an event, the email server then times out and shows you the error. Therefore to resolve, you will have to show patience. Simply wait for the large email to be sent or received before you start sending another email.

Method 4

If the antivirus installed on your system is the reason for the error pop up, then disable it for a while until the operation is complete. Then enable it once the task is performed successfully.

Method 5

Similarly, if the Firewall installed on your system is preventing Outlook from reaching your mail server, then simply disable the Firewall to resolve.
Read More
Fix 0x0000007c (ERROR_INVALID_LEVEL) in W11
0x0000007c error inside Windows 11 is a printer error that is manifested when Windows users are trying to connect to a shared network remote printer. Error is displayed by the message:
Windows cannot connect to the printer. Operation failed with error 0x0000007c.
If you are experiencing this type of annoyance, fear now we are providing you with several solutions to this problem.

0x0000007c (ERROR_INVALID_LEVEL)Update Windows 11

  1. Open the Start menu, click on the settings app
  2. Select Windows update tab
  3. Click on Check for updates
  4. Click on Advanced options
  5. Inside select Optional updates
  6. If there are optional updates click on Download & Install

Run the printer troubleshooter

  1. Press ⊞ WINDOWS + I to open settings
  2. Click on Troubleshoot navigation on the system tab
  3. Select Other trouble-shooters
  4. Click on the Run for printer troubleshooter
  5. If the error is found click on Apply this fix

Restart the Print Spooler Service

  1. Right-click on the Start button
  2. Click on RUN
  3. Type in services.msc and press OK
  4. Right-click on Printer Spooler service and select Restart

Clear the Print Spooler

  1. Open services like in the previous step
  2. Right-click Print Spooler and select STOP
  3. Open File explorer
  4. Navigate to: C:\Windows\System32\spool\drivers\x64\3 (64-bit Platform) C:\Windows\System32\spool\drivers\W32X86\3 (32-bit Platform)
  5. Delete everything inside folders
  6. Go back to services, right-click on Print Spooler and select RESTART

Reinstall Driver for printer

  1. Right-click on Start and select device manager
  2. Double click on the Print queues category
  3. Right-click on the printer and select Uninstall device
  4. Click on Uninstall on prompt
  5. Right-click on the Print queues category and select Scan for hardware Changes
Read More
Windows Clock is missing, invisible or black
Although the Windows Updates do bring in new features and improvements, there are times when they also introduce issues as well. The main cause for these arising bugs is the incompatibility between the old and new software components. One of the issues brought in by such bugs is Clock is missing, invisible or black This problem was experienced by users after they recently installed a feature update. This particular bug can make the Windows clock in the taskbar appear to be black or invisible which makes it hard for users to read the time on their computers. According to experts, this bug has something to do with the Windows Themes and Aero styling. To fix this issue, here are some suggestions that could help but before you get started, you have to restart Explorer first and see if it can help in resolving the problem – if it didn’t, follow the options given below carefully.

Option 1 – Try to disable Custom Theme

It could be that the reason behind the black or invisible Windows Clock can be an old or an incompatible theme. You might have a custom theme in place and it became incompatible after an update. Thus, you can try switching to one of the default themes and then recreate your custom theme afterward. To do so, follow the steps below.
  • Right-click on your desktop and select Personalize.
  • Next, select Themes from the left menu and then select Windows 10 as your theme.
  • After that, you can delete all the other custom themes and create them again from scratch. This should fix the black or invisible Windows 10 Clock.

Option 2 – Try to edit your existing themes

If you don’t want to get rid of your existing themes, there is an alternative solution you can try to fix the missing Windows 10 Clock albeit it’s a bit of a complex one. Follow the given steps below to modify the existing themes and fix the missing or black Windows Clock.
  • First, you need to save your existing theme. Just simply right-click on your desktop and select Personalize and select Themes from the left menu.
  • Next, click on the Save Theme button below your custom theme to save it. You can name the theme anything.
  • After that, you can now modify the saved theme by going to C:/Users/UserName/AppData/Local/MicrosoftWindowsThemes.
  • From there, look for the file with the theme name you just saved, and then right-click on the file and open it with notepad or any other text editing app.
  • Now you have to look for the line that says, “Path=%SystemRoot%resourcesthemesAeroAeroLite.msstyles” and change it to “Path=%SystemRoot%resourcesthemesAeroAero.msstyles” and then save the file and rename it with some other name.
  • Afterward, go back to themes and select the new theme you’ve created. This should resolve the Windows Clock issue as well as other Themes and Taskbar issues.

Option 3 – Try disabling the small icons in Taskbar

This option should help you fix any Windows Clock cases. So if your Windows Clock is nowhere to be found, you can try to disable small taskbar icons on your Windows 10 PC.
  • Go to Settings > Personalization > Taskbar.
  • From there turn off the toggle button for the “Use small taskbar buttons” option. Note that this solution is only a temporary one and it may or may not work in some cases.
Read More
Fix Error code 30068 when installing Office
If you are trying to install Microsoft Office on your Windows 10 computer but encounter an error code 30068 instead, read on as this post will guide you in fixing this problem. One of the causes of this error is an issue with the Office Click-to-Run service. It can also occur due to issues with the installation. And aside from the error code 30068, the error codes could also appear like this: 30068-29 (2), 30068-4 (3), 30068-4 (1715), 30068-39 (3), and many more. In most cases, the installation of Microsoft Office happens directly from the Microsoft servers which work via Click-to-Run service. This service is an alternative to MSI or offline installation. It is a Microsoft streaming and virtualization technology that helps in reducing the time that’s required to install Microsoft Office. Although it saves a lot of time, it also requires a good and stable internet connection for it to properly work. So if you encounter error code 30068 or any of the aforementioned error codes above when using this service, here are some potential fixes that could help.

Option 1 – Try to restart your computer and reinstall Office

The first thing you can do is restart your computer and then try installing Office again. It is possible that there’s some glitch and a restart might fix it. Once you’ve restarted your computer, install Office again. And if the online installation didn’t work, you can also try to download an offline Office setup.

Option 2 – Try checking if the Click-to-Run service is disabled

The next thing you can do is to verify if the Click-to-Run service is enabled or disabled. You can check its status in Services. How? Refer to these steps:
  • Tap the Win + R keys to open the Run dialog box and then type “services.msc” in the field and tap Enter or click OK to open Services.
  • Next, look for the Microsoft Click-to-Run service from the list of services and once you found it, double click on it.
  • After that, go to the General tab and in the Startup type section, click on the drop-down menu and select Automatic.
  • Then click on the Apply and OK buttons to save the changes made.
  • Once you’re done, try to install Office again and see if the error is now fixed.
Option 3 – Try to uninstall and reinstall Office If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer. This same option can be also applied if you encountered error code 30068-4 (3) when installing Office. On the other hand, if the Uninstaller tool throws an error that says, “Office installation is missing”, you have to check if there is an ongoing installation of Office.
Read More
Fix Could not find the Recovery Environment
If you suddenly find the Windows Recovery Environment not working and you see an error message saying, “Could not find the recovery environment”, then you’ve come to the right place as this post will guide you on how you can fix it. In times when you can’t boot into the Windows Recovery Environment, there could be several reasons behind it. However, have you ever wondered where exactly the Windows Recovery Environment is in your computer? Windows initially places the Windows RE Image file in the installation partition during Windows Setup so if you have installed Windows in the C drive, you can find the Windows RE at the C:/Windows/System32/Recovery or C:/Recovery folder. Keep in mind that this folder is hidden and later on, the system copies the image file into the recovery tools partition to make sure that one can boot into recovery if there are any issues with the drive partition. The “Could not find the recovery environment” error mostly occurs if the Windows Recovery Environment is disabled or if the “Winre.wim” file is corrupted. Thus, to fix this error, you need to refer to the given suggestions below.

Option 1 – Try to enable Windows Recovery Environment

  • In the Windows Start Search, type “PowerShell” and from the search results that appear, right-click on Windows PowerShell and then select the “Run as administrator” option to open it with admin privileges.
  • Next, type the “reagentc /info” command and tap Enter to execute it.
  • After that, if the output states that Status is enabled, then you’re all set.
  • Now type the “reagentc /enable” command and tap Enter to enable the Windows Recovery Environment. You will see a success message at the end signifying that Windows RE is available.

Option 2 – Try to fix the corrupted or missing “Winre.wim” file

If the Winre.wim file is either corrupted or missing, you need to get a new copy of this file from another computer where the Windows RE is working. Once you’re able to get a new copy of the Winre.wim file, you have to set the image path to a new location. For more details, refer to these steps:
  • First, type “Powershell” in Windows Start Search and right-click on Windows PowerShell from the results, and select Run as administrator.
  • Next, execute the given command below to change the path of the WIM file to the new location. Note that the steps should be used when the file path of the Windows Recovery Environment is different from the usual spot.
Reagentc /setreimage /path C:RecoveryWindowsRE
  • As mentioned, if the file is corrupted, you just have to get a new copy from another PC but before you do that, make sure that the WINRE on that computer is disabled (just enable it later on) and then place it in the C:/Recovery path and then set its path again using the command given above and then verify its path by executing the following command.
reagentc /info command
Note: Since the Recovery folder is hidden as well as the WINRE folder in it and you won’t be able to access them using the Windows File Explorer, you need to use the Windows PowerShell or Command Prompt so that you can access them.

Option 3 – Try checking and fixing the WinRE Reference in the Windows Boot Loader

The Windows Boot Loader is the one that determines if it has to load the Windows Recovery Environment. It could be that the boot loader is pointing to an incorrect location which is why you’re getting the error. To resolve it, you have to check and fix the WinRE Reference in the boot loader. How? Follow these steps:
  • In the Windows Start Search, type “PowerShell” and from the search results that appear, right-click on Windows PowerShell and then select the “Run as administrator” option to open it with admin privileges.
  • After that, execute the “bcdedit /enum all” command.
  • Next, look for an entry in the Windows Boot Loader identifier set as Current and look for “recoverysequence” in that section and take note of the GUID.
  • Ensure that the device and the osdevice items show the path for the Winre.wim file and that they are the same. If not, you need to point the current identifier to the one which has the same.
  • Once you’ve found the new GUID, execute this command: bcdedit /set {current} recoverysequence {GUID_which_has_same_path_of_device_and_device}
  • Now check if the error in the Recovery Environment is fixed or not.

Option 4 – Try creating a Recovery Media

You could also try creating a Recovery Media to resolve the error in the Windows RE. All you have to do is download the Windows 10 ISO file using the Media Creation tool and then create a recovery drive. Once you’re done, check if it fixes the problem or not.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status