Malware Guide: How to remove OpenCandy

Error Code C1900107 – What is it?

Error code C1900107 is associated with an issue with upgrading to Windows 10. If you are trying to upgrade your Windows 7, Windows 8, or Windows 8.1 to Windows 10, you might have trouble doing it and you might come across this error C1900107. The error prevents you from upgrading to Windows 10 no matter what you do. Common symptoms of this error:

• The update process continues for a long time and never ends.
• The update process ends suddenly and a message says “Failed: 1 update. Errors found: Code C1900107. Windows Update encountered an unknown error.”
• The update process fails after trying multiple times.

Solution

Error Causes

Following reasons may be responsible for this error:

• There is not enough space for Windows 10 files in the primary drive
• There is not enough space in System Reserved Partition
• Windows 10 files are faulty or corrupt

More Information and Manual Repair

Method 1:

Clean boot Windows 8 and Windows 8.1: Whenever you get some unexpected behavior on your Windows 8, the first thing you should do is try to resolve the issue by taking a diagnostic approach. Plenty of factors can be the cause for issues like slowdowns, BSODs, computer freezes, sudden reboots, etc. The best way to detect the problem is to perform a clean boot. Using a clean boot, you can find out if the Operating System is damaged by some third-party app or bad driver. You can exclude the influence of these factors and prevent them from loading. You should do 2 things before you proceed with the clean boot. First, check if any third-party application is causing the problem. If you disable all third-party apps from startup, it will help eliminate software conflicts.

• Press the Windows + R on the keyboard. The Run dialog box will pop up.
• Type MSConfig in the dialog box and click "OK".
• The System Configuration utility will appear on the screen.
• On the services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
• On the startup tab of the System Configuration dialog box, tap or click Open Task Manager.
• On the startup tab in Task Manager, for each startup item, select the item and then click Disable.
• On the startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.

Now, close MSConfig.

Method 2:

The second step is a Safe boot. Follow the steps below for a safe boot:

• Press Win + R shortcut keys on your keyboard. The Run dialog will appear on the screen. Type MSConfig and press Enter.
• The 'System Configuration' application will appear on the screen.
• Switch to the 'Boot' tab, select your Windows 8.1 entry and tick the 'Safe mode' checkbox.
• Reboot your PC to enter the Safe mode of Windows 8.1.
• After you finish troubleshooting in Safe Mode, run MSConfig again from Safe Mode and uncheck the checkbox from step 2.

Method 3:

For this method, you will need to find the $Windows.~BT Folder in your primary drive which is C:. This folder might contain corrupt files which are preventing you from installing Windows 10. The folder is hidden and we need to unhide it. Follow the steps below:

1. Open File Explorer or alternatively double click on This PC or My Computer.
2. Now from the top option click on View, The Check the Box that says Hidden items.
3. Now you will be able to see hidden files and folders. Navigate to C:$Windows.~BT and Rename the folder to something like $Windows.~BT1.
4. Now, try downloading Windows 10 again. The installation process should go through this time without any errors like code C1900107.

Method 4: If the above methods fail, try this method:

1. Go to C:\Windows\Software Distribution\Download. Now delete all the files from this download folder. Remember, do not delete the folder itself, and just delete the files.
2. Now, delete the $Windows.~BT Folder. This might ask you for administrator permission. Simply click yes.
3. Now try to install or upgrade to Windows 10. This method should work fine and there should be no error code C1900107.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache. On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table. Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:

nslookup xyz.com Server: dns.company.com Address: 192.168.1.38 C:> ping xyz.com Ping request could not find host xyz.com. Please check the name and try again.

The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

• Go to Settings > Network & Internet > Status > Change adapter options.
• From there, right-click on the network and select Properties.
• Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
• Then click on Properties and click Advanced.
• After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and select “Uninstall device”.
• Restart your PC.

If your operating system cannot or is not able to load a required DLL file on your Windows startup and you encounter a message saying, “Failed to load DLL”, then you’ve come to the right place as this post will guide you in fixing this problem. When you encounter this kind of issue, you will see either of the following error messages on your screen:

“The dynamic library dll failed to load.” “Failed to load dll library.”

This kind of error can occur when your Windows operating system fails to locate the DLL library which the system needs to access during startup. It can also occur when the DLL file is not in a directory specified in the path or when the DLL file is corrupted or has gone missing. Moreover, you can also encounter this error if the DLL file is infected with some malware. Whatever the case is, here are some suggestions you have to check out to resolve the problem.

Option 1 – Try to reinstall the program

The first thing you can do is to reinstall the program that’s giving you this error. Once you’ve uninstalled the program, download its latest setup file from its official site and then install it again.

Option 2 – Try checking the startup programs

You might also want to check the startup programs on your computer, especially the Windows Registry startup paths, and then remove the startup entry to the concerned DLL file.

Option 3 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • exe /[DLL file]
  • exe [DLL file]

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

• After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 4 – Try to replace the DLL file with a trusted source

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 ntdll.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 5 – Try checking the details in the Event Viewer

Checking the details in the Event Viewer can also help you find out the root cause of the problem as the Event Viewer usually contains detailed information about the error.

Option 6 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the “Failed to load DLL” error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the “Failed to load DLL” error is now fixed.

Option 7 – Try scanning your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “Failed to load DLL” error. Thus, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Interrupts are designed so that the resource requests don’t get into a headlock when it comes to the hardware level. To simply put it, it is used to break a loop that never ends. Aside from that, developers also designed levels in order to prioritize interrupts. It is also known as “Interrupt Request Level” or IRQL. And if you suddenly encounter a “Bugcode 0xA –IRQL_NOT_LESS_OR_EQUAL” error, this means that a driver has accessed a memory location illegally while NT is operating at a specific IRQL. The Bugcode 0xA –IRQL_NOT_LESS_OR_EQUAL is a fatal driver coding error and as an end-user, there isn’t much that you can do to resolve it but if you’re a developer, then this means that your code is trying to access an invalid memory location. You could check on different parameters such as memory location that was referenced and code addressed which referenced memory. The technical parameters are:

• a memory location that was referenced
• IRQL at time of reference
• 0 = read, 1 = write
• code addressed which referenced memory

As mentioned earlier, if you are an end-user, there is nothing much that you can do to resolve this problem, but worry not for there are still possible solutions that could help you in fixing it. Refer to the suggestions laid out below to fix Bugcode 0xA –IRQL_NOT_LESS_OR_EQUAL error.

Option 1 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem. To use it, refer to these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Run the Memory Diagnostic Tool to check for Memory leaks

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Error Code 0x800703e3, What is it?

Error Code 0x800703e3 is an error that arises on Windows 10, as well as on many of the past versions of the Windows operating system, dating back to Windows 7. It is an error that is associated with a number of different causes, and therefore, there are many different ways to attempt to resolve the error.

Common symptoms include:

• Programs running slowly or locking up
• Computer freezing or going to a blue screen
• Report of an error message

In most cases, users experience Error Code 0x800703e3 when they attempt to install new software or upgrade their programs and operating systems on their Windows machine. Error Code 0x800703e3 is fairly simple to fix and many of the methods used do not require advanced computer skills or knowledge. However, if you have any difficulty in implementing the steps below on your device, it is recommended that you contact a qualified computer repair technician to assist you.

Solution

Error Causes

There are a number of different causes for Error Code 0x800703e3. The most common ones that Windows users experience are:

• Incomplete installations interfering with system files
• Outdated operating system or programs
• Updates left unfinished for long periods of time
• Manual cancellation of the installation process
• Malware or viruses
• Corrupted files in the operating system
• Redundancy in the installations of a program on the device

Further Information and Manual Repair

As there are many different things that can cause Error Code 0x800703e3 to appear on your Windows device, there are many methods that you can use to attempt to resolve the error. While many of these are easy to complete for basic users, some of the methods below require familiarity with advanced computing techniques. If you have trouble using the methods below, contact a qualified Windows repair technician.

Here are the top ways to resolve Error Code 0x800703e3:

Method One:  Update Your Device Drivers and Registries

The best place to start in resolving Error Code 0x800703e3 is to open up your settings for your drivers and check to see if any updates are necessary. After updating your drivers, it is important to restart your computer to allow any changes to take effect.

Secondarily, you can also run the Windows Registry Repair tool to see if there are any system files in your library that can be fixed, removed, or added automatically by the repair wizard. Again, it is important that you restart your computer after the tool has finished its scan and repair process to ensure that all necessary changes become fully active and recognized by the system.

Method Two:  Check for System and Program Updates

If it has been a while since you last updated your software and operating system, open up the settings for your system updates. Always restart your computer after a system update has been completed to allow the necessary changes to take effect.

Remember that it is important to regularly update both your Windows operating system and your programs to ensure that there is not a backlog of updates to be completed.  This can help to keep your computer in optimum health and eliminate future errors during installations and standard operation of your computer.

Method Three:  Restore Your System

In some cases, the best way to address Error Code 0x800703e3 is to reinstall the Windows operating system on your machine. If the core issue of the error is that there is a missing or damaged system file, this is the best way to address the problem quickly and efficiently. Before you attempt to reinstall the Windows operating on your machine, make sure that all of your programs and information have been backed up in a secure manner so that you can restore these items after the installation is complete.

Method Four:  Remove Recently Added Programs

If you just began to experience the error after installing a new program, try removing the new program from your machine using the “uninstall” process, then restart your computer.

If you have any difficulty in completing the above methods on your own or if the problem has not been fully resolved using these methods, get in touch with a certified Windows technician who can help you to fix the issues at hand and get your computer up and running again.

Method Five: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

There are times when the Windows Search doesn’t work and you wouldn’t have a clue as to why it happened since it does not give any error codes. In such cases, you have to check the error logs in the Event Viewer to find out more about the problem. From there, look for an error with the Event ID 3104 in the Windows error logs and if you see an error message that says, “Enumerating user sessions to generate filter pools failed”, read on as this post will guide you in fixing the problem. Apart from the error message, you might also see more information in the details section of the log that says, “(HRESULT: 0x80040210) (0x80040210)”. This kind of error is most likely caused by something that prohibits the search function from initializing. A lot of users assumed that it could be due to Cortana but it’s actually not. While some users also reported that they encounter the issue after they restarted their computers. This error was also reported with the same event ID 3104 on the Windows Server. According to security researchers, this error could be caused by problems in the Registry entry of Windows search. It could also be due to an issue with the SYSTEM account where it hasn’t been added to the DCOM Security. It is also possible that the Windows Search function has not been initialized. To fix this error, you can try to rebuild the Search Index manually or run the Search and Indexing troubleshooter. You can also check the startup type of the Windows Search service or try some registry tweak.

Option 1 – Try to rebuild the Search Index manually

The first thing you can do to fix the problem is to manually rebuild the Search Index. You can do that by going to Control Panel > Indexing Options and from there, click on Advanced. After that, go to the Index Settings tab and then click on Rebuild > OK. Once you’re done, check if it fixed the problem.

Option 2 – Try running the Search and Indexing troubleshooter

You could also run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings are in place and automatically corrects any issues with the Windows 10 search function. To run this troubleshooter, just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Once the troubleshooter is done, restart your computer and see if it fixed the error.

Option 3 – Try checking the startup type of the Windows Search Service

In this option, you have to check the startup type of the Windows Search service since the service won’t start. To do so, refer to these steps:

• Tap the Win + R keys to open the Run utility and type “services.msc” in the field and then tap Enter to open the Services Manager.
• Next, from the list of services, look for the Windows Search Service or WSearch. Once you find it, right-click on it and select Properties.
• After that, change the Startup type to Automatic and click on the Start button if the service is in the Stop state.
• Now click on the Apply and OK buttons to save the changes made and then restart your computer.

Option 4 – Try changing the Registry entry for Windows Search

Before you apply some registry tweak, you need to create a System Restore point first. Once you have that covered, follow these steps:

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
• If a User Account Control prompt appears, just click Yes to proceed.
• After opening the Registry Editor, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows Search
• From there, click on Windows Search and look for the key named “SetupCompletedSuccessfully” and change its value to “0”. Just right-click on it and select Modify.
• Then input “0” as its value data and click on OK to save the changes made.
• Exit the Registry Editor and restart your computer.
• Now check if the Enumerating user sessions to generate filter pools failed is fixed or not.

If you have encountered the “YOU ARE NOT AUTHORIZED TO ACCESS THIS WEB PAGE AS PER THE DOT COMPLIANCE” error while trying to visit a website using either Firefox or Chrome browser, then read on as this post will guide you on how you can fix this error. Apart from this error message, you might also see an alternative message that says, “Web Page Blocked! The page you have requested has been blocked because the URL is banned as per the Government Rules”. When you get any of the aforementioned error messages when visiting a website, this means that it has been marked. It is mostly recommended to not access the site as it might be blocked for some illegal reason. However, if you are certain that the website is legitimate and safe and you believe that it has been blocked by accident, then you can check out the given methods in this post to unblock and access the blocked or restricted website. There isn’t actually a straightforward way to remove the restriction on the website or the DOT compliance. And it won’t matter what browser you use as you will still get the same error. Thus, the best way to go about this issue is for you to bypass the ISP restriction. But before you proceed, keep in mind that the ISPs (Internet Service Providers) can block any website when a request goes through their servers.

Option 1 – Try changing the DNS

If the request to access the website does not go through the ISP’s DNS server, you might have a chance in accessing it by changing your DNS settings. You can try using the Google Public DNS.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try to install a Proxy Extension

You could also try installing a Proxy extension or Proxy software as it could also help you access the website you are trying to open as it allows you to access the blocked websites by routing the request through their server. Aside from that, it can also hide it from ISPs to make them look like the content is coming from the proxy servers.

Option 3 – Try using a VPN connection

There are instances when the network that your computer is logged on might have blocked your access to the website you are trying to open and so to fix it, you can try to use a VPN connection. There is a lot of free VPN software out there but just make sure that you install a trusted one. Once you’ve connected using VPN, try to open the website again and see if you can now access it.

Option 4 – Check the Windows Host file

You can also try to cross check the Windows Hosts file to find out if the website you are trying to open has been blocked because if it is, then it’s no wonder why you’re getting the ERR CONNECTION TIMED OUT error in Chrome. There are instances when some third party application modifies the file and add some websites to the block lists. So if the website is indeed blocked, you need to remove it from the list.

Option 5 – Try to contact your ISP

If none of the options given above worked, then you can try to contact your ISP as there are times when DOT clears a website, the ISPs are still blocking it. Thus, it’s probably better if you reach out to them and ask them to unblock the website from their end.

The Local Security Authority Subsystem Service or LSASS.exe is a process in the Windows operating system that is valuable as it enforces the security policy on the computer. Every time you log in to the Windows Server, the LSASS.exe is the one that handles the password changes and creates the access tokens while updating the security log. However, it is also frequently targeted by malware and is often imitated. The original location of this file is at “C:/Windows/System32” so if you open the Task Manager and notice that a process with a similar name has a different location then it is definitely a threat and is exploiting the security of your computer. To resolve issues related to LSASS.exe, here are some fixes that could help.

Option 1 – Use the Performance Monitor’s Active Directory Data Collector

Note that this option will only work on the recent Windows server versions. Refer to the steps below to use the Performance Monitor’s Active Directory Data Collector set on your computer.

• Tap the WINKEY + R button to open the Run dialog box.
• Then type “Perfmon.msc” in the field and hit Enter to open the Performance Monitor and from there open the Server Manager.
• Next, navigate to Diagnostics > Reliability and Performance > Data Collector Sets > System from the left side of the navigation bar.
• Then right-click on “Active Directory Diagnostics” and select Start from the context menu. This will take about 5 minutes or 300 seconds depending on the performance capabilities of your hardware to gather the data required and then take some more time to compile a report from the gathered data. Note that these timings are dependent on one another.
• After the report is compiled, you can find it under Diagnostics > Reliability and Performance > Reports > System > Active Directory Diagnostics. The report will contain all the information as well as conclusions. However, it does not mean that it will also contain the exact cause of the problem with LSASS.exe. Nevertheless, it should help you in fixing the problem.

Option 2 – Try to run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why the LSASS.exe file is having some issues. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Now restart your computer and see if the problem is fixed or not.

Option 3 – Put your computer in a Clean Boot State

If none of the options given above helped, you can try putting your computer in a Clean Boot State as this can help you in finding any incompatible programs that’s causing the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

InternetSpeedTracker is a browser extension developed by MindSpark Inc. This browser add-on offer uses tips on how to boost their “bad” internet connection speed. It displays false internet speed in order to get you to open the sponsored links listed in the toolbar.

This extension also hijacks your browser home page and replaces your default search engine with MyWay. While browsing the internet you will see additional unwanted sponsored ads and links throughout your search results, and sometimes even pop-up ads might appear. While active this extension gathers personal information, website visits, links, and clicks and uses this data to serve ads.

InternetSpeedTracker has been flagged as a Browser Hijacker by several anti-virus scanners, and due to its data mining behavior, it is not recommended to keep it on your computer, especially because it gives false data about your internet speed.

About Browser Hijackers

Browser hijack is a very common type of online fraud where your internet browser settings are modified to allow it to carry out things you don’t intend. They’re created to disrupt browser functions for several purposes. It redirects you to the sponsored sites and inserts ads on the web browser which helps its developer generate earnings. Nevertheless, it’s not that naive. Your web safety is jeopardized and it is also extremely irritating. They don’t just ruin your web browsers, but browser hijackers could also modify the computer registry, making your PC vulnerable to other attacks.

How one can know if your web browser is hijacked

Signs that an internet browser is a hi-jacked include: the browser’s home-page is modified; you find yourself regularly directed to a different site than the one you meant; the default search engine is changed; unwanted new toolbars are added to your web browser; never-ending pop-up ads show up and/or your browser pop-up blocker is disabled; your web browser starts running sluggishly or displays frequent glitches; You simply can’t access specific sites, particularly anti-virus sites.

How they infect PCs

A browser hijacker can be installed on your computer when you check out an infected website, click an e-mail attachment, or download something from a file-sharing website. They are usually included with toolbars, BHO, add-ons, plugins, or browser extensions. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. A good example of a notorious browser hijacker is the most recent Chinese malware known as “Fireball”, which has attacked 250 million computer systems worldwide. It acts as a hijacker but can be turned into a fully functioning malware downloader afterward. Browser hijackers could affect the user’s browsing experience greatly, keep track of the websites visited by users and steal private information, cause difficulty in connecting to the internet, and ultimately create stability issues, making software programs and systems freeze.

How to repair a browser hijack

Some hijackers could be removed by uninstalling the freeware they came with or by eliminating any extension you have recently added to your system. But, many hijackers are hard to get rid of manually. No matter how much you attempt to eliminate it, it can keep coming back over and over again. And there’s no denying the fact that the manual fixes and removal methods can be quite a complicated job for a rookie PC user. Furthermore, there are several risks connected with fiddling around with the system registry files.

What you can do if Virus Stops You From Downloading Anything?

Malware could cause all kinds of damage after they invade your system, ranging from stealing your private information to deleting data files on your computer system. Certain malware variants modify web browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and thus not able to download or install the necessary security software to remove the infection. If you’re reading this article, chances are you’re stuck with a virus infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. There are some fixes you can try to get around with this issue.

Install antivirus in Safe Mode with Networking

If the malware is set to load at Windows startup, then booting in Safe Mode should prevent it. Since only the minimal programs and services start-up in safe mode, there are rarely any reasons for issues to take place. Listed below are the steps you should follow to start your computer into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft site for instructions on Windows 8 and 10 PCs). 1) At power on/start-up, tap the F8 key in one-second intervals. This will bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking with arrow keys and hit Enter. 3) As soon as this mode loads, you will have an internet connection. Now, utilize your web browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Right after the software program is installed, let the diagnostic scan run to remove trojans and other malware automatically.

Switch to an alternate web browser

Web-based viruses can be environment-specific, aiming for a particular internet browser or attacking specific versions of the browser. The best solution to avoid this issue is to opt for a browser that is known for its security features. Firefox comprises built-in Phishing and Malware Protection to keep you safe online.

Run anti-virus from a pen drive

Another technique is to download and transfer an anti-malware application from a clean PC to run a scan on the affected computer. Follow these steps to use a flash drive to clean your infected system. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean PC. 2) Insert the pen drive on the same system. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) Pick a USB flash drive as the place when the wizard asks you exactly where you would like to install the application. Follow the instructions on the computer screen to complete the installation process. 5) Now, transfer the pen drive to the infected computer. 6) Run the Safebytes Anti-malware directly from the thumb drive by double-clicking the icon. 7) Click the “Scan” button to run a full system scan and remove malware automatically.

Let's Talk About SafeBytes Anti-Malware!

Want to install the best anti-malware application for your laptop or computer? There are many applications available in the market which comes in free and paid versions for Windows computers. Some of them are great and some are scamware applications that pretend as legitimate anti-malware programs waiting to wreak havoc on your PC. When looking for an antimalware program, pick one which gives reliable, efficient, and total protection against all known viruses and malware. One of the recommended tools by industry leaders is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is a reliable tool that not only secures your system permanently but is also quite user-friendly for people of all ability levels. This application could easily identify, remove, and protect your personal computer from the most advanced malware attacks such as spyware, adware, trojan horses, ransomware, worms, PUPs, and other possibly damaging software applications. SafeBytes has excellent features when compared to other anti-malware programs. Below are a few of the great ones: World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can identify and remove numerous obstinate malware threats such as browser hijackers, PUPs, and ransomware that other common antivirus applications will miss. Live Protection: SafeBytes gives real-time active supervision and protection from all known viruses and malware. They’re very effective in screening and eliminating different threats because they are regularly improved with new updates and alerts. Web Security: SafeBytes provides an instant safety rating on the web pages you are going to visit, automatically blocking risky sites and making sure that you are certain of your safety while browsing the internet. Very Low CPU and Memory Usage: SafeBytes provides complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. Premium Support: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove InternetSpeedTracker without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by InternetSpeedTracker

The SearchUI.exe file is the one that manages the search feature of Cortana. However, a number of users have recently reported that this feature stops responding within minutes of booting their Windows 10 computer. This kind of problem could be caused by missing system files or some issues with the Cortana program itself. And so if the SearchUI.exe file is not responding, then you wouldn’t be able to use the search feature of Cortana. But worry not for this post will walk you through fixing this problem. Before you troubleshoot the problem, you can try to restart your computer and see if it helps, if it doesn’t, then proceed to the given options below.

Option 1 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Option 2 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.

• Tap the Ctrl + Alt + Del keys to open the Security options window.
• From there, look for the Task Manager in the given list and open it.
• Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
• After that, the Cortana process will restart by itself and re-initialize.

Option 3 – Try resetting Cortana

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Upgrade problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
• Next, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if Cortana is now able to connect.

Option 6 – Try troubleshooting the problem in a Clean Boot State

There are instances that some conflicting programs installed in your computer might be the one that’s causing some issues with Cortana or causing the SearchUI.exe process to stop. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.