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Windows computer goes to sleep automatically

If your Windows 10 computer or laptop keeps on going to sleep randomly even when you’re using it, read on as this post will walk you through the process of resolving the problem.

There are a number of users who reported about how their Windows 10 computers would automatically go into Sleep Mode. One particular user claimed that when he installed a fresh Windows 10 version he began experiencing the same problem.

It turns out that the screen goes to sleep but what’s odd is that the power lights and the keyboard are still working. The computer is also warm to touch which shouldn’t be the case when it is in sleep mode. And when some users tried checking the event log, it showed them that the computer didn’t actually go into sleep mode but it shut down instead. To fix this issue, here are some possible fixes that could hopefully work.

Option 1 – Edit the Power Plan settings using Control Panel

  • Click the Cortana button and type “control panel” in the field and select the appropriate result to open Control Panel.
  • After opening Control Panel, click on the Power Options.
  • From there, select the “Edit Plan Settings” option and make sure that the option to “Put the computer to sleep” is set to Never.

Option 2 – Edit the Power Options using Settings

  • Tap the Windows key + I to open the Settings app.
  • After that, select Settings and go to the Power & sleep section.
  • Next, set the system to “Never” when the device is running on battery power or plugged in.
  • Now restart your computer to make sure that everything is working properly.

Option 3 – Try running the Power Troubleshooter

Another option that could help resolve the problem is the Power Troubleshooter. This built-in troubleshooter in Windows can help you get things up and running again.

Option 4 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 5 – Try checking the Sleep Advanced Settings

  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it to select the Allow hybrid sleep” option. Turn this option off and close all the opened windows.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 6 – Try installing v9 or 10 of the MEI or Intel Management Engine Interface

Note that this option only applies to users who are using an HP laptop. And if your motherboard does not support Hybrid Sleep, you might have to downgrade the Intel MEI to version 9 or 10. To install v9 or v10, you need to go to the HP Drivers & Downloads page and look for the MEI driver version 9 from the website’s Driver Chipset section. Once you’ve downloaded the driver, install it and if a dialog box warning pops up, simply ignore it and proceed.

Option 7 – Update the device drivers

  • Reboot your computer into Safe Mode with networking support.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, update all the outdated Device drivers on your computer.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if your computer is now back to normal.

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graphic design softwareBefore we dive into it in more detail and predictions please be aware that this article is based upon my personal opinion drawn from the research of current trends and standards. That being said let's dive right into details.

Adobe Photoshop

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D3dx9_43.dll – What is it?

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Further Information and Manual Repair

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Re-Download DirectX

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Update Your Drivers

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Repair the Registry

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Error Causes

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Solution

Restoro box imageFurther Information and Manual Repair

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Error code 0Xc004F074 - What is it?

Did you previously use Windows 7 or 8 but decided to run with the latest Windows 0S, Windows 10? An early error message encountered was activation error code 0Xc004F074. Error code 0Xc004F074 is manifested when the user fails to activate Windows directly after the installation of Windows 10. This occurs if the previous operating system on your computer was Key Management Service (KMS) activated.

The KMT provides a more seamless operation when users are activating volume license editions of Microsoft Windows and Office. This process tends to be clear to end-users of the system.

Symptoms of error code 0Xc004F074 include:

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  • The Key Management Service is unavailable.

Solution

Restoro box imageError Causes

Various factors might incite error code 0Xc004F074. A primary cause is a discrepancy or difference between the KMS client and the KMS host machine. The host computer could possibly be operating a Windows Server 2003 or Windows Server 2008, while the client runs on OS Windows 7 or Windows Server 2008 R2. To supplement, the computer’s time might be a contributing factor. The time on the host machine and client might show a difference (Usually the host time exceeds 4 hours).

Further Information and Manual Repair

To rectify error code 0Xc004F074, users are advised to try various methods. These methods include:
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Are you running later versions of Windows Server? Use an update that fixes or installs KMS on your computer. The update is available on Microsoft’s website. Keep clearly in mind that the update is only for Windows Server 2013 Service Pack 1 and later versions of Windows Server 2003.

  1. Method 2: Update Your KMS Host 9 (Windows Server 2008)

This step is similar to the aforementioned. However, it applies to Windows Vista and Windows Server 2008. This ensures the service is extended to Windows 7 and Windows Server 2008 R2.

  1. Method 3: Update the Time

It was previously mentioned that the time reflected on the KMS host and client might cause error code 0Xc004F074 to manifest. A simple fix to adhere to is to always ensure that the time between both is updated. To Resync the time on the client, execute the following command.

w32tm /resync

  1. Method 4: Uninstall the Existing KMS

For this method to be successfully deployed, you’ll need to have in your possession an activation key or KMSpico Key. As you cannot apply the new key with the existing one, remove or uninstall the initial key. To perform this step, open the command prompt. This should be done while the computer is in admin mode. Then, run the command

(slmgr.vbs /dlv)

It should be executed without the brackets and before you have removed the existing key.

After executing the command, you’ll encounter the description:

Windows(R) Operating System, VOLUME_KMS_WS12_R2 channel

Move along with the process by applying the slmgr.vbs /upk to uninstall the existing KMS key.

After the old key is uninstalled, you’re ready to apply the following:

slmgr.vbs /ipk <NewKMSProductKey>

To check if things are in place and complete the process, follow the steps below: PC Settings >Update and Security > Activation

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ExpressFiles is a program developed by Express Solutions. A number of Anti-Virus programs have flagged this program as a Potentially Unwanted Application. In many instances, it is bundled with additional programs on installation.

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About Browser Hijackers

Precisely what is a PUP?

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Exactly how do unwanted programs look like?

Potentially Unwanted Programs appear in different forms and varieties, however, in the majority of instances, they are adware programs that exhibit irritating pop-up ads and advertisements on websites you explore. In addition, the majority of free programs these days come with some unwanted add-ons; in most cases an internet browser toolbar or browser modification like a homepage hijacker. They’ll keep track of your online routines, redirect your search results to risky websites where viruses can be downloaded and installed, hijack your home page, and slow your browser down to a crawl. Potentially Unwanted Programs occasionally act quite much like computer viruses or spyware. They might carry keyloggers, dialers, browser hijackers, and tracking components that gather system details, or tracks customer habits and relays this information to third-party firms. Even if the PUPs really aren’t basically malicious, these software programs still do absolutely nothing good on your personal computer – they will take valuable system resources, slow down your PC, weaken your computer security, and make your system more susceptible to trojans.

How do you avoid PUPs?

• Read cautiously before accepting the license agreement as it may have a clause about PUPs. • Always opt for the custom if you’re presented an option between “Custom” and “Recommended” Installations – never click Next, Next, Next blindly. • Have a top-notch antivirus program like Safebytes Anti-Malware which can protect your computer from PUPs. As soon as you install this software, protection from malware and PUPs is already switched on. • Think carefully before you download any kind of shareware or freeware. Disable or get rid of toolbars and browser extensions you don’t really need. • Only use official product websites for downloading programs. Stay away from download portals altogether as most websites compel users to download the software using their own download manager, which is often bundled up with some sort of PUPs.

What To Do If You Cannot Install Any Anti-Malware?

All malware is bad, but certain types of malicious software do a lot more damage to your computer than others. Some malware types modify browser settings by adding a proxy server or modify the PC’s DNS settings. In these instances, you will be unable to visit some or all of the websites, and therefore not able to download or install the required security software to remove the infection. If you are reading this right now, you have perhaps recognized that a malware infection is a reason for your blocked web connectivity. So how to proceed when you want to install an anti-malware application like Safebytes? Follow the instructions below to eliminate malware by alternative methods.

Install in Safe Mode

The Windows-based PC comes with a special mode called “Safe Mode” where just the bare minimum required applications and services are loaded. If the malware is set to load immediately when the computer starts, shifting to this mode may well prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and locate the “Safe Boot” options under the “Boot” tab. As soon as you restart the PC into Safe Mode with Networking, you could download, install, and update anti-malware software from there. Right after installation, run the malware scanner to get rid of standard infections.

Utilize an alternate internet browser to download antivirus software

Web-based malware could be environment-specific, targeting a specific web browser or attacking particular versions of the web browser. If you’re not able to download the anti-virus application using Internet Explorer, this means the virus is targeting IE’s vulnerabilities. Here, you need to switch to a different web browser such as Chrome or Firefox to download the Safebytes Anti-malware program.

Install and run antivirus from a Thumb drive

Here’s yet another solution which is creating a portable USB anti-virus software that can scan your computer for malware without the need for installation. Try these simple actions to clean up your infected computer using portable anti-malware. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean PC. 2) Mount the pen drive on the same PC. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file extension. 4) Select the drive letter of the USB drive as the location when the wizard asks you exactly where you would like to install the anti-malware. Follow activation instructions. 5) Now, insert the thumb drive into the corrupted PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Click the “Scan” button to run a full computer scan and remove viruses automatically.

Overview of SafeBytes Anti-Malware

If you are looking to download the anti-malware program for your computer, there are lots of tools in the market to consider nonetheless, you just cannot trust blindly anyone, irrespective of whether it is free or paid software. A few of them do a great job in removing threats while some will ruin your PC by themselves. You need to pick a company that develops industry-best antimalware and has achieved a reputation as trustworthy. When considering commercial tool options, most people opt for well-known brands, such as SafeBytes, and they are quite happy with it. SafeBytes anti-malware is really a powerful, very effective protection software made to help users of all levels of computer literacy in detecting and removing malicious threats out of their computer. Using its outstanding protection system, this utility will quickly detect and get rid of the majority of the security threats, which include adware, viruses, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware takes computer protection to a totally new level with its advanced features. Here are a few typical features present in this software: Live Protection: SafeBytes offers complete and real-time security for your laptop or computer. It’ll regularly monitor your computer for hacker activity and also gives end-users superior firewall protection. Most Reliable AntiMalware Protection: With its enhanced and sophisticated algorithm, this malware elimination tool can find and eliminate the malware threats hiding in your PC effectively. “Fast Scan” Features: SafeBytes’s high-speed malware scanning engine minimizes scanning times and extends battery life. Simultaneously, it will effectively identify and remove infected computer files or any online threat. Web Protection: SafeBytes checks and gives a unique safety ranking to each and every website you visit and block access to webpages considered to be phishing sites, thus safeguarding you from identity theft, or known to contain malicious software. Low CPU/Memory Usage: SafeBytes is well known for its low effect on computer resources and great detection rate of diverse threats. It runs quietly and efficiently in the background so you’re free to use your PC at full power all of the time. 24/7 Premium Support: SafeBytes gives you 24/7 technical support, automatic maintenance, and upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove ExpressFiles without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by ExpressFiles

Files: %APPDATAExpressFilescurrent-cloud.html %COMMONDESKTOPExpressFiles.lnk %COMMONSTARTMENUExpressFilesExpressFiles.lnk %COMMONSTARTMENUExpressFilesUninstall.lnk %PROGRAMFILESExpressFilescurrent-cloud.de.html %PROGRAMFILESExpressFilescurrent-cloud.en.html %PROGRAMFILESExpressFilescurrent-cloud.fr.html %PROGRAMFILESExpressFilescurrent-cloud.ru.html %PROGRAMFILESExpressFilesEFupdater.exe %PROGRAMFILESExpressFilesExpressDL.exe %PROGRAMFILESExpressFilesExpressFiles.exe %PROGRAMFILESExpressFilesuninstall.exe %WINDIRTasksExpress Files Updater.job %APPDATAExpressFiles %COMMONSTARTMENUExpressFiles %PROGRAMFILESExpressFileslanguage %PROGRAMFILESExpressFiles Registry: key ExpressFiles.exe at HKEY_LOCAL_MACHINESOFTWAREConduitAppPaths. key ExpressFiles at HKEY_CURRENT_USERSoftware. key ExpressFiles at HKEY_LOCAL_MACHINESOFTWARE. key ExpressFiles at HKEY_USERS.DEFAULTSoftware. HKEY_CLASSES_ROOTMagnetsshellopencommand value $PROGRAMFILESExpressFilesExpressDL.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressDL.exe at HKEY_LOCAL_MACHINESYSTEMControlSet002ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressDL.exe at HKEY_LOCAL_MACHINESYSTEMControlSet003ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressFiles.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressFiles.exe at HKEY_LOCAL_MACHINESYSTEMControlSet002ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. value $PROGRAMFILESExpressFilesExpressFiles.exe at HKEY_LOCAL_MACHINESYSTEMControlSet003ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList.
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