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Can’t remove Bluetooth mouse & keyboard

Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it.

Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.

Option 1 – Configure the Bluetooth Services

The first thing you can do is configure Bluetooth Services.

  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.

Option 2 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Option 4 – Get rid of any interference

If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.

Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State

You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.

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How to remove Homework Simplified from your Computer

HomeworkSimplified is a Browser Hijacking extension for Google Chrome developed by Mindspark. This extension will set your home page and new tab to MyWay.com.

From the Terms of Use: As part of the download process for the Toolbar, you may be given the option to reset your Internet browser’s homepage to an Ask homepage product and/or reset your new tab page to an Ask new tab product. If you do not wish to reset your homepage and/or new tab page to the Ask homepage and/or Ask new tab product(s), you can decline/opt-out of these features by checking or unchecking the appropriate box(es) during the download process for the Toolbar. While installing this extension monitors user browsing activity and sends it back to Mindspark servers, where they are later used/sold to better target and inject unwanted ads and sponsored content into your browsing sessions.

About Browser Hijackers

Browser hijacking is regarded as the web’s constant danger that targets web browsers. It is a kind of malware program that redirects the web browser requests to some other suspicious websites. Browser hijacker malware is developed for numerous reasons. Typically, browser hijacking is used for earning advertising revenue that comes from forced ad clicks and website visits. It may appear harmless, but the majority of such websites are not legitimate and will pose a major threat to your online safety. Additionally, hijackers will make the whole infected system vulnerable – other harmful malware and viruses will take hold of these opportunities to get into your computer effortlessly.

Indications of browser hijack

The typical signs that signify having this malicious software on your computer are: 1. your homepage is reset to some mysterious website 2. you observe new unwanted bookmarks or favorites added, usually directed to advertisement-filled or pornography sites 3. the default search engine is changed and the web browser security settings have been brought down without your knowledge 4. you’re getting new toolbars you have never seen before 5. you may notice numerous pop-up adverts on your computer screen 6. your browser has instability problems or exhibits frequent errors 7. you’ve prohibited entry to certain web pages, including the website of an anti-malware software developer like SafeBytes.

How they get into your computer or laptop

There are several ways your computer can become infected by a browser hijacker. They usually arrive through spam e-mail, via file-sharing networks, or by a drive-by download. They are generally included with toolbars, add-ons, BHO, plug-ins, or browser extensions. Browser hijackers sneak into your pc along with free software application downloads also that you unwittingly install alongside the original. Typical examples of browser hijackers include CoolWebSearch, Conduit, OneWebSearch, Coupon Server, RocketTab, Snap.do, Delta Search, and Searchult.com. Browser hijacking may lead to serious privacy issues and also identity theft, disrupt your browsing experience by taking control of outbound traffic, considerably slows down your computer or laptop by depleting a lot of system resources and result in system instability as well.

How you can get rid of a browser hijacker

Some kinds of browser hijackers can be removed from the computer by uninstalling malicious software programs or any other recently added shareware. But, certain hijackers are very hard to identify or remove since they might get themselves connected with certain crucial system files which allow it to operate as a necessary operating system process. You should think about undertaking manual repairs only if you happen to be a tech-savvy individual, as potential risks are associated with tinkering with the system registry and HOSTS file. You might opt for automatic browser hijacker removal by just installing and running an efficient anti-malware application. To eradicate any browser hijacker from your computer, you should download this certified malware removal application – SafeBytes Anti-Malware. Employ a system optimizer (like Total System Care) together with your anti-malware software to correct various computer registry issues, eliminate system vulnerabilities, and boost your computer overall performance

How To Get Eliminate Virus That Is Preventing Anti-Malware Downloads?

All malware is inherently harmful, but certain kinds of malware do a lot more damage to your computer than others. Some malware variants modify web browser settings by adding a proxy server or change the PC’s DNS configurations. In these instances, you will be unable to visit some or all of the websites, and thus not able to download or install the necessary security software to remove the malware. If you’re reading this article, you may have got affected by malware that prevents you from downloading a security application like Safebytes Antimalware on your PC. Do as instructed below to eliminate malware in alternate ways.

Get rid of viruses in Safe Mode

The Windows-based PC includes a special mode known as “Safe Mode” where only the bare minimum required applications and services are loaded. In the event the malware is blocking access to the internet and affecting your PC, launching it in Safe Mode enables you to download anti-virus and run a diagnostic scan whilst limiting possible damage. In order to get into Safe Mode or Safe Mode with Networking, press the F8 key while the system is booting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. Once you are in Safe Mode, you can attempt to install your antivirus application without the hindrance of the malware. At this point, you can run the antivirus scan to remove viruses and malware without any hindrance from another application.

Switch over to an alternative browser

Certain viruses might target vulnerabilities of a particular web browser that obstruct the downloading process. If you are not able to download the security application using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you must switch over to another browser such as Chrome or Firefox to download the Safebytes Anti-malware program.

Install anti-malware on a USB drive

Another option is to store and run an anti-malware software program entirely from a Pen drive. Adopt these measures to use a USB drive to fix your infected computer system. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Mount the pen drive on the same computer. 3) Double click on the exe file to run the installation wizard. 4) Select the flash drive as the destination for saving the file. Follow the activation instructions. 5) Now, transfer the pen drive to the infected computer. 6) Double-click the EXE file to open the Safebytes tool right from the thumb drive. 7) Click on the “Scan” button to run a full system scan and remove malware automatically.

SafeBytes Anti-Malware - More Protection For You Personally

If you’re looking to install anti-malware software for your PC, there are plenty of tools on the market to consider but you cannot trust blindly anyone, regardless of whether it is free or paid software. A few of them are good, some are ok types, while some will harm your computer themselves! You need to be careful not to select the wrong product, particularly if you purchase a premium application. While considering the dependable programs, Safebytes AntiMalware is certainly the strongly recommended one. SafeBytes anti-malware is a highly effective and user-friendly protection tool that is made for end-users of all levels of computer literacy. With its outstanding protection system, this software will easily detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, PUPs, and trojans.

SafeBytes possesses a plethora of wonderful features that can help you protect your PC from malware attack and damage. Listed below are some of the best ones:

Real-time Active Protection: SafeBytes provides an entirely hands-free live protection and is set to check, prevent and remove all computer threats at its first encounter. It’ll regularly monitor your computer for hacker activity and also provides users with superior firewall protection. Anti-Malware Protection: This deep-cleaning antimalware application goes much deeper than most anti-virus tools to clean out your PC. Its critically acclaimed virus engine detects and disables hard-to-remove malware that conceals deep inside your PC. Website Filtering: SafeBytes gives an instant safety rating to the web pages you are going to visit, automatically blocking harmful sites and ensuring that you’re certain of your safety while browsing the world wide web. Light-weight: SafeBytes is a lightweight and easy-to-use antivirus and antimalware solution. Since it utilizes low computer resources, this application leaves the computer’s power exactly where it belongs to: with you actually. Premium Support: You will get 24/7 technical support to quickly resolve any issue with your security application. On the whole, SafeBytes Anti-Malware is a solid program since it has lots of features and can identify and eliminate any potential threats. You can be sure that your PC will be protected in real-time once you put this tool to use. For the best protection and the best value for your money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of Homework Simplified without using an automated tool, it might be possible to do so by removing the application from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser extensions, going to the browser’s AddOn/Extension manager and removing it. You’ll likely also want to reset your web browser. To ensure the complete removal, find the following Windows registry entries on your computer and eliminate them or reset the values accordingly. Please note that this is for experienced users only and could be difficult, with wrong file removal causing additional PC errors. Furthermore, some malware keeps replicating which makes it tough to eliminate. Carrying out this malware-removal process in Safe Mode is suggested.
Files: %USERPROFILE%\Application Data\HomeworkSimplified_db %LOCALAPPDATA%\HomeworkSimplified_db %UserProfile%\Local Settings\Application Data\HomeworkSimplified_db %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\cdbpjflelnapbhcfafncmhkhihdibegl %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\cdbpjflelnapbhcfafncmhkhihdibegl %PROGRAMFILES%\HomeworkSimplified_db %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\lfnojckbabpgnjgcnglpacnmcpnbpfdb %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\lfnojckbabpgnjgcnglpacnmcpnbpfdb %PROGRAMFILES(x86)%\HomeworkSimplified_db %LOCALAPPDATA%\HomeworkSimplifiedTooltab %USERPROFILE%\Local Settings\Application Data\HomeworkSimplifiedTooltab Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\ff57b31a-0257-40cb-9c5e-6aec88bcf9de HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\ff57b31a-0257-40cb-9c5e-6aec88bcf9de HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\d4c69a1b-c048-4976-bf25-48a4675a4b46 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\d4c69a1b-c048-4976-bf25-48a4675a4b46 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\HomeworkSimplified.dl.tb.ask.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: FF57B31A-0257-40CB-9C5E-6AEC88BCF9DE HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: F18926CE-BA1D-4467-8EBD-5BA4C0D0D4AE HKEY_CURRENT_USER\Software\AppDataLow\Software\HomeworkSimplified_db HKEY_CURRENT_USER\Software\HomeworkSimplified HKEY_CURRENT_USER\Software\Wow6432Node\HomeworkSimplified HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\HomeworkSimplified.dl.myway.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\HomeworkSimplified.dl.myway.com
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Gables is a browser extension developed by MindSpark Inc. This browser extension lets you create gifs and memes with a few simple clicks. This extension usually comes bundled up with the ASK toolbar.

While active this extension monitors your browser activity and records website visits, clicked links, and potentially personal data. This data is later forwarded to MindSparks ad servers where it is used to better target ads.

This extension hijacks your browser home screen, as well as your default search provider, and changes them to MyWay.com. This extension has been marked as a Browser Hijacker by several anti-virus scanners, and due to its behavior, it is not recommended to keep it on your computer for security reasons.

About Browser Hijackers

Browser hijacking means that a malicious program code has taken control over and altered the settings of your browser, without your approval. Browser hijacker malware is designed for a number of reasons. It redirects you to the sponsored websites and injects adverts on your internet browser that helps its creator generate earnings. Most people believe that these sites are legitimate and harmless but that is not true. Nearly every browser hijacker poses an existent threat to your online safety and it’s important to categorize them under privacy dangers. In a worst-case scenario, your internet browser could be hijacked to download malicious software that will do a lot of damage to your computer system.

Indications of browser hijack

There are numerous signs of web browser hijacking: your browser’s home page has been reset to some mysterious site; you find yourself regularly directed to some other web page than the one you actually meant; The default search page of web browser is modified; unwanted new toolbars are added to your browser; unstoppable flurries of popup advertisements appear on your computer screen; your browser has instability problems or displays frequent errors; You cannot access certain websites, in particular anti-virus sites.

Exactly how browser hijacker finds its way to your PC

Browser hijackers infect computers in numerous ways, including through a drive-by download, a file-share, or an infected email. They can be included with toolbars, add-ons, BHO, plugins, or browser extensions. Other times you may have mistakenly accepted a browser hijacker as part of an application bundle (generally freeware or shareware). A good example of a popular browser hijacker is the most recent Chinese malicious software called “Fireball”, which has infected 250 million computers globally. It works as a hijacker but can be turned into a full-functioning malware downloader later on. Browser hijackers could affect the user’s browsing experience significantly, record the websites frequented by users and steal personal information, cause difficulty in connecting to the internet, and ultimately create stability issues, making software programs and computers crash.

Learn how to get rid of browser hijackers

Some browser hijacking could be easily stopped by identifying and removing the corresponding malware program from your control panel. Often, it could be a challenging job to discover and delete the malicious program because the associated file will be running as part of the operating system process. Also, browser hijackers could modify the Computer registry so that it can be extremely difficult to restore all of the values manually, particularly if you are not a tech-savvy individual.

What To Do If You Cannot Install Any Antivirus?

Malware can cause a great deal of damage to your computer. Some malware is designed to hinder or block things that you wish to do on your computer system. It may well not allow you to download anything from the web or it will prevent you from accessing some or all of the sites, in particular the antivirus sites. If you’re reading this article, odds are you’re stuck with a malware infection that is preventing you to download and install Safebytes Anti-Malware software on your computer system. Refer to the instructions below to remove malware by alternate methods.

Use Safe Mode to resolve the problem

Safe Mode is a special, basic version of Microsoft Windows in which only essential services are loaded to prevent viruses and other problematic applications from loading. In the event, the virus is set to load immediately when PC boots, shifting to this particular mode may prevent it from doing so. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can attempt to install your antivirus software program without the hindrance of the malware. At this point, you could run the anti-malware scan to get rid of computer viruses and malware without hindrance from another malicious application.

Download the security software using an alternate browser

Some malware mainly targets specific internet browsers. If this sounds like your case, make use of another web browser as it might circumvent the malware. The best way to avoid this problem is to opt for a web browser that is known for its security features. Firefox has built-in Phishing and Malware Protection to help keep you secure online.

Create a bootable USB antivirus drive

Here’s another solution which is creating a portable USB antivirus software package that can check your system for viruses without needing installation. Adopt these measures to run the anti-virus on the affected computer. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file format. 4) Select the drive letter of the pen drive as the location when the wizard asks you exactly where you want to install the anti-malware. Follow the on-screen instructions to complete the installation. 5) Now, transfer the pen drive to the infected computer. 6) Double click the Safebytes Anti-malware icon on the USB drive to run the application. 7) Run Full System Scan to detect and clean-up up all kinds of malware.

How SafeBytes Anti-Malware Keep your Computer Virus Free

Do you wish to install the best anti-malware program for your system? There are many applications on the market that come in paid and free versions for Windows computers. Some are worth your money, but most aren’t. You really should select a company that creates industry-best anti-malware and has earned a reputation as reliable. While thinking about reliable applications, Safebytes AntiMalware is undoubtedly the highly recommended one. SafeBytes antimalware is a highly effective and user-friendly protection tool that is designed for end-users of all levels of IT literacy. This tool can easily identify, remove, and protect your computer from the latest malware intrusions including adware, spyware, trojan horses, ransomware, parasites, worms, PUPs, as well as other possibly damaging software programs. SafeBytes anti-malware takes computer protection to a whole new level with its enhanced features. Below are some of the good ones: World-class AntiMalware Protection: Using its advanced and sophisticated algorithm, this malware removal tool can detect and get rid of the malware threats hiding in your computer system effectively. Real-time Active Protection: SafeBytes gives round-the-clock protection for your computer limiting malware attacks instantly. It will continuously monitor your pc for hacker activity and also provides users with advanced firewall protection. Safe Browsing: Through its unique safety ranking, SafeBytes informs you whether a site is safe or not to visit it. This will ensure that you’re always certain of your online safety when browsing the online world. “Fast Scan” Features: This program has got one of the fastest and most powerful virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Minimal CPU Usage: SafeBytes is renowned for its minimal influence on processing power and great detection rate of numerous threats. It runs quietly and efficiently in the background so you are free to use your PC at full power all of the time. Fantastic Technical Support: Support service is accessible 24 x 7 x 365 days through chat and email to answer your questions.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove GIFables without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by GIFables

Files: %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultSync Extension Settingsjahgjnedbefhiimghmiemdmgiegiddjg %LOCALAPPDATA%GoogleChromeUser DataDefaultLocal Extension Settingsjahgjnedbefhiimghmiemdmgiegiddjg %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultLocal Extension Settingsjahgjnedbefhiimghmiemdmgiegiddjg Search and Delete: chrome-extension_jahgjnedbefhiimghmiemdmgiegiddjg_0.localstorage-journal Search and Delete: chrome-extension_jahgjnedbefhiimghmiemdmgiegiddjg_0.localstorage
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Setting up the Windows operating system in a computer can be quite a complicated task since there are a couple of things that take place in the background to ensure a full and protected setup of the operating system which includes a number of programs, scripts, and so on. They work together in the background to guarantee the integrity of the Windows operating system. However, there are times when this piece of code could also go wrong. As a result, you might encounter errors like the “There was a problem running preinstall.cmd scripts” error. “Preinstall.cmd” is a type of CMD file associated with Applications & Drivers developed by Gateway for the Windows OS. To fix the “There was a problem running preinstall.cmd scripts” error, there are several things you can try. You can try to download a new Windows installation image or create a new bootable drive as well as uninstall conflicting or incompatible programs. In addition, you can also run the Windows Update troubleshooter or reset Windows 10.

Option 1 – Try to download a new Windows installation image

Your first option to fix the “There was a problem running preinstall.cmd scripts” error is to download a new Windows installation image. You can get the official ISO files for the latest release of Windows 10. After you’ve downloaded the ISO files, you can use them to upgrade to the latest Windows 10 version.

Option 2 – Try creating a new bootable drive

  • Insert your USB drive into your PC.
  • Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
  • Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
  • After that, you should see a new black and white window that would say, “DISKPART>”.
  • Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
  • Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
  • Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
  • Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
  • A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
  • Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick
Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.
  • After that, type in this command and tap Enter after – active
  • Finally, type this command and hit Enter to exit the utility – exit
  • After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to uninstall conflicting programs

If you are using a computer made by Dell and got Windows 10 preinstalled in it, then you can try to uninstall the programs listed below and see if it fixes the problem.
  • Dell Encryption Management service
  • Dell Digital Library service

Option 4 – Run the Windows Update Troubleshooter

You might also want to run the built-in Windows Update Troubleshooter in Windows that could help you in resolving the “There was a problem running preinstall.cmd scripts” error. All you have to do is go to Settings > Update& security > Troubleshoot > Windows Update. From there, click on the Run the troubleshooter button and follow the next one-screen instructions that appear. After that, restart your computer and check if the error is now fixed or not by trying to install the update once again.

Option 5 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 6 – Try to reset Windows 10

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.
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If you are typing inside the Search bar, Cortana, Taskbar, Windows 10 apps, etc., and then everything seems invisible then read on as this post will guide you in fixing this issue. At first, you might think that something is wrong with your keyboard but it really has nothing to do with it. The problem actually lies with the apps from Microsoft Store. Thus, if you can’t type anything in any of the apps from Microsoft Store in Windows 10, refer to the options given below to fix them.

Option 1 – Ensure that ctfmon.exe is running

Ctfmon.exe is a Microsoft process in Windows 10 that controls the Alternative User Input as well as the Office Language bar. In other words, it enables end-users to control the computer using on-screen keyboard inputs, speech, and even pen for various languages. It would be better if you launch the program once by going to the C:/Windows/system32 folder. Doing so will ensure that whatever API is needed for the keyboard typing to work properly again. You also have to make sure that its startup status is not disabled. In addition, you can also try the following steps, alternatively.
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  • Then go to Microsoft > Windows > TextServicesFramework.
  • And on the MsCtfMonitor, right-click and enable the task.
  • Now restart your computer.
This will ensure that all the text boxes will start to work again. And if the task MsCtfMonitor is missing from the list of tasks, you can import it with the XML file from basics.net. Then download and create a task to run it each time you log in to your PC.

Option 2 – Use the Windows Store Apps Troubleshooter

You might also try running the Windows Store Apps Troubleshooter as it can help in resolving issues with the Windows Store apps. This built-in tool can resolve most of the app-related problems. To use it, go to Settings > Update & Security > Troubleshooting > Windows Store Apps and from there, click the start the troubleshooter button. The Windows Store Apps Troubleshooter will scan the computer for any issues with the Windows store apps and will automatically fix them if it finds any.

Option 3 – Re-register all the Windows 10 UWP apps using PowerShell

  • First, make sure to close all the running applications on your computer.
  • Next, in the Start search, type in PowerShell and right click on the result, and select the “Run as administrator” option.
  • After that, type the following commands to re-register the Windows 10 apps. Make sure to hit Enter on each line:
    • reg delete "HKCUSoftwareMicrosoftWindows NTCurrentVersionTileDataModelMigrationTileStore" /va /f
    • get-appxpackage -packageType bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + "appxmetadataappxbundlemanifest.xml")}
    • $bundlefamilies = (get-appxpackage -packagetype Bundle).packagefamilyname
    • get-appxpackage -packagetype main |? {-not ($bundlefamilies -contains $_.packagefamilyname)} |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + "appxmanifest.xml")}

Option 4 – Try to run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the problem.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.
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Bluetooth A2dp Source not working Code 52
A number of users have recently reported that they were going through an issue with their Bluetooth devices on their Windows 10 computers. This issue involves an error saying,
“Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52).”
If you are one of the users who encountered this kind of error on your Windows 10 computer, read on as this post will guide you on how you can fix this Bluetooth error. According to security experts, the key to fixing this error is to sign the Bluetooth A2DP files with the built-in tool, System File Checker. Apart from that, you could also run the Hardware and Devices troubleshooter or perform System Restore, as well as update or reinstall the concerned drivers. For more details, refer to each one of the options provided below.

Option 1 – Try to check Bluetooth-related services

In Services, there is a Bluetooth-related service that helps users use Bluetooth so if that particular service suddenly malfunctions for some reason, you will most likely get the “Windows was unable to connect with your Bluetooth network device” error message. That’s why you need to check Services and to do that, refer to these steps:
  • Tap Win + R keys to open Run prompt and type in “services.msc” then tap Enter to open Services.
  • Next, look for the Bluetooth Support Service and double click on it to open Properties.
  • From there, verify if the Service status is showing “Running” or “Stopped”. If it’s the latter, you have to click the Start button.
  • Lastly, check if the Startup type is set to Manual.

Option 2 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the Bluetooth error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.

Option 3 – Try to perform System Restore

You might also want to perform System Restore as the error might be caused by system modifications. Thus, to undo them, you can use System Restore. Run it using these steps:
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 4 – Try running the Hardware and Devices Troubleshooter

The next thing you can do to fix the problem is to run the Hardware and Devices troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the Bluetooth error. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 5 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.
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Windows 11 android apps update

One of the selling points of Windows 11 was the ability to run Android apps natively in it without the need for any third-party software. It is not a big surprise that even after its release Microsoft is evolving and expanding Windows 11 and its features.

Windows 11 Android apps

Microsoft is now rolling out an update for the Windows Subsystem for Android on the Dev Channel of the Windows Insiders program. The new version upgrades the core operating system from Android 11 to Android 12.1 (also known as Android 12L), which means the new system and app features in Android 12 and 12.1 are now available on Windows for the first time. However, not the new features in those updates apply to the modified version that runs on top of Windows. For example, one of the main improvements in 12.1 was a dual-pane notification panel for larger screens, but Android app notifications on Windows just show up in the Windows notification panel.

The upgrade also improves how Android apps integrate into Windows. The Windows taskbar will now show which Android apps are currently using the microphone, location, and other system services — similar to many native Windows applications. Toasts messages (the small popups that some apps use for temporary messages) are now displayed as Windows notifications, and the titlebar on Android apps will use the current activity name for the title.

Full changelog

  • Windows Subsystem for Android updated to Android 12.1
  • Advanced networking on by default for newer x64 Windows builds
  • Updated Windows Subsystem for Android Settings app: redesigned UX and diagnostics data viewer added
  • Simpleperf CPU profiler recording now works with Windows Subsystem for Android
  • Windows taskbar now shows which Android apps are using microphone and location
  • Improvements to Android app notifications appearing as Windows notifications
  • Reduced flicker when apps are restored from minimized state
  • Apps are not restarted when devices come out of connected standby on recent Windows builds
  • New video hardware decoding (VP8 and VP9)
  • Fixes for on-screen keyboard in apps
  • Fixes for full-screen Android apps and auto-hidden Windows taskbar
  • Windows Subsystem for Android updated with Chromium WebView 100
  • Added support for Android NetworkLocationProvider in addition to GpsLocationProvider
  • Improved general stability, performance, and reliability

The new update is limited to Windows Insiders for now, but once Microsoft fixes all the bugs, it should start rolling out to everyone on Windows 11 that has the Android Subsystem enabled.

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Error Code 0xc00000e9
If Error Code 0xc00000e9 appears on your screen, there is no cause to panic yet as there are different ways to fix this. Here, I will list down different methods to get your computer back on track:
  1. Check peripheral connections
  2. Check your SATA cables
  3. Check your hard drive
  4. Check your BIOS settings

Quick Fix 1. Check Peripheral Connections

  1. Turn off your computer.
  2. After the computer has been shut down, take off all the peripherals or the USB cables that are connected to your USB ports. This includes even the keyboard and the mouse. We just need to have only the monitor plugged in for this one.
  3. Turn on your computer and see if it starts as it normally does.
  4. If it does, try connecting back your external devices or peripherals one by one until you find the one that causes the error.
  5. Once you trace the device that’s causing the error, you will have to change its USB cable and update its driver to support your operating system.

Quick Fix 2. Check your SATA cables

It is possible that what causes a barrier between your operating system and your hard drive from communicating is the SATA cable used. For example, if you’re using an older SATA with a SATA III port, there might not be adequate support for the transfer of data from one another. Or, the problem might be a loose SATA cable which would still require you to buy a new one to replace your loose or damaged cable. To check if your SATA cables are causing the error, simply follow these steps:
  1. Turn off your computer.
  2. Carefully open its case.
  3. Check the hard drive and the SATA port where it’s connected.
  4. Try to use a newer cable and connect it to your SATA port. (If you used a SATA II cable, you can see if a SATA III cable is more compatible.)
  5. Replace your SATA cable with a newer one if Step 4 proves to be successful.

Quick Fix 3. Check your hard drive.

  1. Try to use a different hard drive and see if error code 0xc00000e9 still appears.
  2. If it works out just fine, then the problem might be physical damage to your hard drive and would need to be repaired depending on the case. Just simply take it to a technician and let him know about the issue.

Quick Fix 4. Check your BIOS settings

  1. Restart your computer.
  2. Once your computer starts, press and hold the ESC, F2, F12, or DEL key to go to BIOS settings.
  3. You will then be redirected to the BIOS Setup Utility screen. From here, go to Boot options.
  4. In the Boot Options, see if your first boot device is your hard drive. If it isn’t, press the arrow key to select the hard drive and move it to the top of the boot device list.
  5. Save the settings.
  6. Reboot your computer.
Note: If all the methods above do not work, the problem might be on your drivers and you might need to update them. You can update your driver in two ways: Manual driver update and Automatic driver update. You can find procedures online in updating your drivers.
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Dangerous GriftHorse Trojan found on Android
There has been recently discovered in the field of malware targeting Android devices. Affecting more than 10 million users of Android phones, the malware GriftHorse is doing its attacks via phishing and premium services scams. A lot of applications have been discovered that are hosts for this malware and many of them are inside the Google store and available for download. GriftHorseAccording to Zimperium zLabs, this malware that was recently detected has been doing its scams and attacks even in November of 2020 and has thus far accumulated hundreds of thousands of dollars in its scam. On the surface it looks very harmless, asking for typical permissions like internet access, calls, and other related needed functions, and then it waits. After few months the real attack happens when users get charged with premium service they never subscribed to in the first place.

List of Infected Applications that Carry GriftHorse Trojan

Zimperium zLabs listed out some of the apps with this malware. Users are advised to avoid installing them.
  •     Amazing Video Editor
  •     Bag X-Ray 100% Scanner
  •     Bus – Metrolis 2021
  •     Call Recoder Pro
  •     Call Blocker-Spam Call Blocker
  •     Cinema Hall: Free HD Movies
  •     Coupons & Gifts: InstaShop
  •     GPS Phone Tracker – Family Locator
  •     Fingerprint Changer
  •     Fitness Point
  •     Free Calls WorldWide
  •     Geospot: GPS Location Tracker
  •     GPS Phone Tracker – Family Locator
  •     Handy Translator Pro
  •     Horoscope : Fortune
  •     iCare – Find Location
  •     iConnected Tracker
  •     Instant Speech Translation
  •     Lifeel – scan and test
  •     My Chat Translator
  •     My Locator Plus
  •     Plant Camera Identifier
  •     Racers Car Driver
  •     Safe Lock
  •     Screen Mirroring TV Cast
  •     Slime Simulator
  •     Smart Spot Locator
These are only some of the many infected apps available on the internet. Zimperium zLabs also warned that GriftHorse Trojan exists in over 70 countries worldwide. The infected app quickly changes the language and displays content depending on the user’s IP address.
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Fix rtf64x64.sys Blue Screen error on Windows
rtf64x64.sys Blue Screen error happens in random intervals but it is a regular occurrence, it can happen when playing games, when watching movies, or even when the computer is idle. in this article we will guide you on how to resolve this error from the most simple steps you could take and do not worry, altho the error seems dreadfully and scary, it is nothing to worry about. If you can boot Windows normally after error great, proceed with instructions, else reboot into safe mode or use installation media to boot.
  1. Use official Microsoft online troubleshooter Microsoft has an online blue screen troubleshooter that was made specifically for this kind of situation. Go to Troubleshoot screen error and answer questions needed. Most of the time this will be enough to solve any blue screen issue.
  2. Update network and sound drivers How is this error traced back to Realtek devices, go to the Realtek website and download drivers. Install them and reboot the system.
  3. Use a dedicated software solution DRIVERFIX is an application made for these and other kinds of driver issues and problems, it is one click automated solution for driver fixing. Visit the Driverfix site and download the application
  4. Perform system Restore If you have not managed to fix the issue with previous steps roll back to a previous restore point when everything was working.
  5. Replace network or sound card If everything failed including system restore then it is likely that it is a hardware malfunction. Replace faulty components and you should not receive errors anymore.
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