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Can’t remove Bluetooth mouse & keyboard

Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it.

Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.

Option 1 – Configure the Bluetooth Services

The first thing you can do is configure Bluetooth Services.

  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.

Option 2 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Option 4 – Get rid of any interference

If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.

Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State

You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.

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Upgrading your computer from Windows 7 or Windows 8 to Windows 10 or even upgrading Windows 10 to a new version is not that simple. The setup initially checks for all the drivers and other software utilities installed on your computer and verifies and blockages or upgrade or upgrade blocks with respect to any of those drivers or any of those software utilities regardless if you use the Windows 10 ISO or the Windows 10 Upgrade Assistant. One of these common errors, when you upgrade or update your computer, is the “The Display is not compatible with Windows 10” error. This kind of Windows Upgrade error is related to the compatibility of the Graphics Driver installed in your computer. But worry not for this post will guide you in fixing this problem. The “The display is not compatible with Windows 10” error has the same workarounds as the following errors:
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Option 1 – Check for incompatible drivers in your computer

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What is Regsvr32.exe Error?

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Here are solutions that you can implement to resolve the Regsvr32.exe error code on your system:
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The Free Wifi Hotspot is offered to users that own a laptop and a desktop PC that has a wired connection to the Internet and no WiFi modem. The Free Wifi Hotspot is said to help users share their Internet connection with mobile devices that support the 2G/3G/4G/USB tethering connectivity. However, users will need a 2G/3G/4G modem attached to the computer/laptop with access to the Internet if they intend to benefit from the Free Wifi Hotspot software. Additionally, the Free Wifi Hotspot may collect data like your Internet history, downloads log, and software configuration for product placement optimization. PC users that run the Free Wifi Hotspot software may be shown pop-up windows with marketing materials from time to time and maybe redirected to promotional offers.

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About Potentially Unwanted Applications

Everybody has experienced it – you download a piece of free application, then you see some unwanted applications on your computer or find a strange toolbar has been included with your browser. You didn’t install them, so how did they appear? These unwanted applications, which are referred to as Potentially Unwanted Programs, or PUPs in short, typically tag along as a software package when downloading the application and can ruin your PC or cause major annoyances. PUP does not involve malware in the traditional sense. The reason is, the majority of PUPs end up in a computer not because they slip through the security holes, for example, but because the users have got installed them themselves – totally unintentionally needless to say. A PUP might not be regarded as malicious or harmful but nonetheless, it is a standard reason for clunky OSs; some PUPs are a lot more aggressive by deliberately slowing down your computer or laptop.

How does unwanted software impact you?

Unwanted programs come in many forms. Usually, they can be seen in adware bundlers that are known to utilize aggressive and misleading advertising. The majority of bundlers install many adware programs from several vendors, each of which has its own EULA policy. Safebytes Anti-malware totally eliminates this threat and safeguards your machine against PUP or adware infection. The PUPs likewise get installed into your computer in the form of browser add-ons and toolbars. They will modify web browser settings, change the default search engine, substitute the default home page with their very own websites, slow down browsing speed, and also will ruin your system also. Potentially unwanted programs apply aggressive distribution methods to get onto your personal computer. The worst part of installing a PUP is the spyware, adware, and keystroke loggers that may hide inside. These are software programs that don’t do anything good for you; in addition to occupying space on the hard disk, they will also slow down your PC, often change settings without your approval, the list of troublesome features goes on and on.

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• When installing anything on your desktop, always read the fine print, like the license agreement. Do not accept terms of use that are for bundled programs. • Don’t accept standard, express, default, or any other installation settings which are recommended. Always opt for “custom” installation. • Make use of an antivirus program to boost your protection. Anti-malware programs like Safebytes Anti-malware has got real-time features that will block PUPs before they harm your computer. • Avoid adding freeware software you won’t make use of. Nowadays ‘freeware’ isn’t actually freeware – but ‘crapware’ bundling nonsense. • Always download programs from the original website. Most PUPs find their way onto your PC is through download portals, so avoid it entirely. Comply with these tips and you will almost never get potentially unwanted programs on your computer.

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Every malware is bad and the level of the damage can vary greatly depending on the type of malware. Some malware sits in between the computer and the internet connection and blocks some or all websites that you really want to check out. It will also block you from adding anything to your PC, especially the anti-virus program. If you’re reading this, you may have affected by a virus that prevents you from downloading a security application such as Safebytes Anti-Malware. There are some options you could try to get around with this particular issue.

Use Safe Mode to resolve the problem

In the event the malware is set to run at Windows startup, then booting in safe mode should avoid it. Since just the bare minimum programs and services launch in “Safe Mode”, there are rarely any reasons for conflicts to happen. Listed here are the steps you need to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (check out Microsoft site for directions on Windows 8 and 10 PCs). 1) At power on, press the F8 key before the Windows splash screen starts to load. This will conjure up the “Advanced Boot Options” menu. 2) Make use of the arrow keys to select Safe Mode with Networking and hit ENTER. 3) When you are into this mode, you should have access to the internet once again. Now, use your browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Following installation, run a complete scan and allow the program to delete the threats it detects.

Switch over to some other internet browser

Certain malware might target vulnerabilities of a particular web browser that obstruct the downloading process. If you suspect that your Internet Explorer happens to be hijacked by a trojan or otherwise compromised by cybercriminals, the most effective thing to do is to switch to an alternate browser such as Chrome, Firefox, or Safari to download your chosen security application – Safebytes Anti-Malware.

Install security software on a USB drive

Another solution is to download and transfer antivirus software from a clean PC to run a scan on the affected computer. Abide by these steps to run the antivirus on the infected computer. 1) On a virus-free PC, install Safebytes Anti-Malware. 2) Plug in the pen drive to a USB slot on the uninfected computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) Select the flash drive as the destination for saving the software file. Follow activation instructions. 5) Now, insert the thumb drive into the infected system. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Click “Scan Now” to run a complete scan on the infected computer for viruses.

SafeBytes Anti-Malware Benefits

If you are looking to download anti-malware software for your PC, there are lots of tools on the market to consider however, you should not trust blindly anyone, regardless of whether it is free or paid software. Some are very good ones, some are decent, and some are just bogus anti-malware software that will harm your computer themselves! You should opt for a tool that has gained a good reputation and detects not only viruses but other kinds of malware too. On the list of recommended software by industry leaders is SafeBytes Anti-Malware, a popular security application for Microsoft Windows. Safebytes is one of the well-established PC solutions companies, which provide this complete anti-malware software program. When you have installed this software, SafeByte's state-of-the-art protection system will ensure that no viruses or malware can seep through your computer.

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Technical Details and Manual Removal (Advanced Users)

If you’d like to perform the removal of Free Wifi Hotspot manually instead of using an automated software tool, you may follow these steps: Go to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending application to uninstall. In case of suspicious versions of browser extensions, you can actually remove them via your web browser’s extension manager. You’ll probably also want to totally reset your internet browser to its default configuration settings. To ensure the complete removal, manually examine your hard drive and Windows registry for all of the following and eliminate or reset the values accordingly. Please remember that only professional users should attempt to manually edit the registry because incorrect file removal leads to a major problem or even a computer crash. Furthermore, certain malware is capable of replicating itself or preventing deletion. It is advisable that you carry out the removal procedure in Windows Safe Mode.
Files: %APPDATA%\Microsoft\Windows\Start Menu\Programs\Free WiFi Hotspot %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Free WiFi Hotspot %ALLUSERSPROFILE%\Application Data\Start Menu\Programs\Free WiFi Hotspot %Appdata%\Free WiFi Hotspot New Version Available Registry: HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller Free WiFi Hotspot_is1
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Option 2 – Try to update your computer

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  • Tap the Win + S keys to open Search and then type in “update” in the field and open the system setting from the search results.
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  • Now restart your PC once the update is done and check if you can now open JPEG files.

Option 3 – Try to reset the Photos app via Settings

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  • Tap the Win + S keys to open the search bar.
  • Then type in “settings” in the field to open the Settings application.
  • After opening Settings, click the “Apps” category.
  • From there, a list of applications installed on your computer will appear.
  • Navigate through these applications until you find the Photos app and then click on the Advanced options.
  • Afterward, click the Reset button that appears on the next screen. Then a new pop-up comes up and will warn you that all the preferences, as well as sign-in information, will be lost. Click on “Reset” anyway to proceed in resetting the Photos app.
  • Restart your PC once the reset is done.

Option 4 – Try to reinstall the Photos app

Before you start using other third-party image viewers just yet, you can try to reinstall the Photos app first. Thus, if there is something wrong with it, it will instantly get fixed right after it reinstalls. Just take note that this option requires administrative privileges so you need to be logged in as an administrator.
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  • Next, right-click on the file and click on the “Run as administrator” option from the context menu.
  • Once PowerShell is opened, execute this command: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
  • The command you just entered will remove the Photos app. After the process is done, go to the Microsoft Store and look for Microsoft Photos then download and install it again.
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Computer is stuck on the Hi there screen
As you know, installing Windows 10 is quite a complicated process in the background even though it may look like an easy task in the foreground. There are times when the setup is stuck on the “Hi there” screen where you won’t be able to input any information in the fields given and you wouldn’t be able to do anything else since the screen does not move ahead. There are a lot of possible reasons why this issue occurs. It could be due to a damaged setup image, invalid boot configuration, and many more. To resolve this problem, there are several options you can check out. You can try to get a new setup image or run the Automatic Repair or you could also try to recreate the Boot Configuration files or BCD. To get started in checking out these solutions, make sure to follow the instructions provided below.

Option 1 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 2 – Try to rebuild the BCD files

You can also try rebuilding the BCD files to resolve stuck screen issue in your Windows 10 computer.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 3 – Try recreating the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 4 – Try getting a new Windows image file

If none of the four given options above worked, you might want to get a newer installation image using the Windows Media Creation tool. After that, create the bootable USB drive and once completed and then try to run the Windows 10 setup again.
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How to Fix Error Code 0xc0000142

What is Error 0xc0000142?

Error 0xc0000142 can occur in any of the Windows versions and usually occurs when an application fails to properly initialize.

This error can be critical for a computer as it signifies that the system is unstable. Error 0xc0000142 can cause slow performance in a PC, system freeze, startup and shutdown issues, blue screen and errors in installation.

Solution

Restoro box imageError Causes

Windows/Application Error 0xc0000142 can occur because of a number of reasons.

When a computer is an overload with data, or when system files get broken or missing, this error can occur and will result in startup and shutdown issues as well as the blue screen. Another reason, and one which is quite common, is improper computer maintenance.

This will cause a PC to perform slow, system freezes, and installation errors. This error displays ‘failed to initialize’ on either a Windows error box or the blue screen of death.

Further Information and Manual Repair

Error 0xc0000142 can occur at any time, but there are many ways to resolve it. For instance:

1) Clean the Registry

A corrupted registry is one of the major reasons why this error occurs. The registry is used by Windows to store information and settings on the computer, which is why it has a large database.

This database contains emails, wallpapers, saved passwords and much more in ‘file path references’. These allow Windows to run the common files in your system. A registry cleaner can fix any errors in the registry database.

2) Malware Scan

Viruses can cause certain applications to not function properly. Hence, download a strong antivirus and run a deep scan on your system and remove any potential infections and spyware.

3) Reinstall Applications

Non-critical applications in a computer are those that are installed by the user. If error 0xc0000142 displays in any of your installed programs, then you should reinstall these programs. Often applications have damaged or corrupted files which can slow them down. To resolve this, follow these steps:

  • From Start, click on Control Panel
  • Go to Add/Remove Programs and uninstall the programs
  • Restart your PC and reinstall the program

The third step is not recommended in case the error is caused by cmd.exe

4) Repair Windows

If the error is still on display despite following the previous steps, then you can repair Windows. This process allows Windows to retain all your data and information by simply replacing the program files and settings with fresh ones. This can stop error 0xc0000142 by allowing the programs access to use necessary files smoothly and effectively.

If you cannot resolve the error in any of these steps, then there is another way to do so if you have a computer that runs the Microsoft Internet Security and Acceleration (ISA) Server 2000. Follow these steps in order to resolve it:

  • Make sure that in Program Files and Microsoft ISA Server, a Clients folder exists. The ISA Server service will run on this folder
  • Confirm that Administrators and SYSTEM have Full Control assigned in the Program Files/Microsoft ISA Server/Clients folder
  • Confirm that Msplat.txt file is in the Clients folder. You can copy this file from other ISA Server computers if it is missing
  • If the Clients folder is damaged or is missing, or if you can’t copy the Msplat.tct file from another ISA Server computer, then reinstall the ISA Server 2000
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