Logo

Can’t print a file, it opens Save as option

As you know, Windows 10 supports a variety of peripherals which includes a long list of printers. However, a number of users reported that they encountered a glitch on their Windows 10 computers where they receive Can’t print a file and a prompt to save the Word, PDF file, and so on each time they try to print the file. This kind of issue is not common and could be due to various reasons like the malfunctioning of device drivers, misconfiguration of the printer’s settings, and so on.

There are several options you can check out to resolve the problem. You can try to run the built-in troubleshooter or check the configuration of the printer, as well as update or reinstall the driver for printers or reset the printer. For more details, refer to each one of the options provided below and make sure to follow them carefully.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try checking the printer’s configuration

The next thing you can do to fix the problem is to check the configuration of the printer since there are instances when there could be some misconfiguration with the settings of the printer that may result in several issues like this one.

  • First, you need to open Control Panel and from there, look for the option Devices and printers and open it.
  • After that, right-click on the entry of your printer that you want to use in printing documents and select the Set as a default printer option.
  • You could also try to open PDF and then go to the Print dialog box and uncheck the Print to file option.

Option 3 – Try to update or reinstall the printer driver

The problem with your printer might also be caused by corrupted or outdated drivers. Thus, you can try to either update or reinstall it. How? Follow the steps below.

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
  • Now uninstall and remove the printer driver software and reinstall it then refresh.

Option 4 – Try to reset the settings of the Printer or reinstall it

If none of the three options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Change screenshot location

Each time when you press WINDOWS + PrtScn key on your keyboard a screenshot is taken and saved on your Hard drive, to be more precise, it is saved in a specific folder which is in c:\Users\Your user name\Pictures\Screenshots. Now, this specific location is not anything that's bad but it is a little deep and not so user-friendly for quick access.

screenshot properties

Luckily this default location can be changed into any folder that you like.

Changing location

First thing is to open File Explorer and then navigate to your PC. Once you go to your PC, go to Pictures, and inside right-click on the Screenshots folder. If there is no screenshots folder inside, this means that since Windows was installed no screenshots were taken with WINDOWS + PrtScn key combination. Please note that just by pressing PrtScn you will create a screenshot but you will place it inside the clipboard ready to be pasted somewhere, with WINDOWS + PrtScn you are saving the screenshot directly in a file on your hard drive.

So once you clicked on the Screenshots folder, go to the bottom and click on properties. Inside properties go to the Location tab. In the location, tab clicks on MOVE and browse to your new location where you would like screenshots to be saved. Once you select the folder for screenshots, click on the Select Folder button and confirm with OK. After this, Windows will ask you would you like to move existing screenshots into the chosen folder. Click YES or NO, depending on your preference.

After this easy setup, all of your new screenshots will be placed now inside the chosen folder.

Thank you for reading and I hope to see you tomorrow. Take care.

Read More
Guide for FormFetcherPro.com Removal

FormFetcherPro.com is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension offers users quick and easy access to various forms required for visas and other documents. While this may seem appealing, all this extension does is point you to the most popular websites online that can easily be found by searching. When installed it hijacks your new tab page and changes it to search.myway.com, enabling it to better target ads.

While browsing the internet with this extension enabled you will see additional sponsored content, additional ads, and sometimes even pop-up ads displaying throughout your browsing sessions. Several anti-virus programs have marked this extension as Potentially Unwanted and as a Browser Hijacker and are therefore recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking means a malicious code has taken control over and altered the settings of your web browser, without your permission. Browser hijackers are capable of doing more than just changing home pages. Usually, hijackers will force hits to internet sites of their preference either to increase targeted traffic generating higher ad earnings, or to obtain a commission for every user visiting there. Many people believe that these types of sites are legitimate and harmless but that is incorrect. Nearly all browser hijackers pose an actual threat to your online safety and it is necessary to classify them under privacy dangers. Browser hijackers can even let other destructive programs without your knowledge further damage your computer.

Key signs that your web browser has been highjacked

When your web browser is hijacked, the following could happen: you find unauthorized changes to your web browser’s home page; your internet browser is constantly being redirected to adult sites; the default browser configurations have been changed, and/or your default search engine is altered; you see many toolbars on your internet browser; you’ll find random pop-ups start showing regularly; your web browser starts running slowly or exhibits frequent errors; Inability to navigate to certain sites, especially antivirus and other security software websites.

How it infects the computer

Browser hijackers can enter a PC in some way or other, for example via file sharing, downloads, and email as well. They sometimes are included with toolbars, add-ons, BHO, plugins, or browser extensions. Browser hijackers sneak into your pc in addition to free software application downloads also that you unwittingly install alongside the original. Common examples of browser hijackers include CoolWebSearch, Conduit, RocketTab, OneWebSearch, Coupon Server, Delta Search, Searchult.com, and Snap.do.

How you can fix a browser hijack

Some types of browser hijackers can be removed from the computer by uninstalling malicious software or any other recently added shareware. Having said that, the majority of hijackers are really tenacious and require specialized applications to eliminate them. Also, browser hijackers might modify the Windows registry so that it can be very tough to restore all the values manually, particularly when you are not a very tech-savvy individual. Anti-malware software is very efficient when it comes to catching and removing browser hijackers that regular anti-virus software has missed. SafeBytes Anti-Malware will counter relentless browser hijackers and provide you active PC protection against all types of malware. Utilize a pc optimizer (such as Total System Care) together with your anti-malware to repair various registry issues, eliminate system vulnerabilities, and improve your computer performance.

How To Install Safebytes Anti-Malware On An Infected Computer system

Practically all malware is bad, but certain kinds of malware do more damage to your computer or laptop than others. Some malware sits in between your PC and your internet connection and blocks some or all sites that you would like to check out. It would also prevent you from the installation of anything on your PC, especially antivirus software. If you are reading this article right now, you’ve perhaps realized that a malware infection is a reason for your blocked internet traffic. So what to do if you want to install an anti-virus program like Safebytes? There are a few actions you can take to get around this issue.

Use Safe Mode to resolve the issue

In Safe Mode, you can modify Windows settings, un-install or install some software, and eradicate hard-to-delete malware. In case the malicious software is set to load automatically when the PC starts, shifting to this particular mode can prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSConfig and locate the “Safe Boot” options in the “Boot” tab. Once you restart the PC into Safe Mode with Networking, you could download, install, and update anti-malware software from there. Now, you are able to run the anti-virus scan to remove viruses and malware without interference from another malicious application.

Switch to a different internet browser

Some malware mainly targets certain web browsers. If this is your case, utilize another browser as it could circumvent the malware. If you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by cybercriminals, the best course of action would be to switch over to a different internet browser like Google Chrome, Mozilla Firefox, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Make a bootable USB anti-virus drive

Another approach is to download and transfer an anti-malware application from a clean computer to run a scan on the affected computer. To run anti-virus from a USB pen drive, follow these simple steps: 1) Use another virus-free PC to download Safebytes Anti-Malware. 2) Mount the pen drive on the same computer. 3) Double-click on the downloaded file to open the installation wizard. 4) When asked, select the location of the pen drive as the place in which you would like to store the software files. Do as instructed on the screen to finish off the installation process. 5) Unplug the flash drive. Now you can use this portable anti-virus on the infected computer. 6) Double-click the EXE file to open the Safebytes tool right from the thumb drive. 7) Click on “Scan Now” to run a complete scan on the affected computer for viruses.

SafeBytes Anti-Malware Overview

If you are planning to buy anti-malware for your PC, there are many brands and utilities for you to consider. Some are very good ones, some are ok types, while some are simply just fake anti-malware software that can harm your personal computer themselves! When looking for anti-malware software, select one that gives reliable, efficient, and comprehensive protection against all known computer viruses and malware. On the list of strongly recommended software by industry, analysts are SafeBytes Anti-Malware, popular security software for Microsoft Windows. SafeBytes anti-malware is a powerful, highly effective protection software designed to help end-users of all levels of computer literacy in finding and removing harmful threats out of their computer. When you have installed this program, SafeByte's state-of-the-art protection system will ensure that no viruses or malware can seep through your PC.

SafeBytes has outstanding features when compared with other anti-malware programs. Listed below are some of the features you will like in SafeBytes.

Most effective AntiMalware Protection: This deep-cleaning antimalware program goes much deeper than most antivirus tools to clean your personal computer. Its critically acclaimed virus engine detects and disables hard to remove malware that hides deep inside your PC. Real-time Active Protection: SafeBytes provides complete and real-time security for your personal machine. This tool will continuously keep track of your computer for any suspicious activity and updates itself continuously to keep current with the constantly changing threat scenarios. Internet Security: Through its unique safety score, SafeBytes tells you whether a website is safe or not to visit it. This will ensure that you’re always certain of your safety when browsing the internet. Minimal CPU and RAM Usage: This application is not “heavy” on your computer’s resources, so you’ll not find any performance troubles when SafeBytes is working in the background. Premium Support: For any technical inquiries or product guidance, you may get 24/7 professional assistance through chat and email. SafeBytes can keep your computer protected from the latest malware threats automatically, thereby keeping your web experience safe and secure. Malware trouble can become a thing of the past once you put this tool to use. So if you’re searching for the best malware removal tool out there, and when you don’t mind spending some money for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To get rid of FormFetcherPro manually, go to the Add/Remove programs list in the Control Panel and select the program you want to get rid of. For browser plug-ins, go to your browser’s Addon/Extension manager and select the add-on you intend to disable or remove. You will most probably also want to reset your web browser to its default settings. To make sure of complete removal, find the following registry entries on your computer and delete it or reset the values accordingly. However, this is a tough task and only computer professionals can carry it out safely. In addition, some malware is capable of replicating or preventing removal. Carrying out this in Safe Mode is recommended.
Files: %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\jcohbbeconnbknaeaodohnjcelemnlfc %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\jcohbbeconnbknaeaodohnjcelemnlfc %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\jcohbbeconnbknaeaodohnjcelemnlfc %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\jcohbbeconnbknaeaodohnjcelemnlfc %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\jcohbbeconnbknaeaodohnjcelemnlfc Registry: HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, valeur: jcohbbeconnbknaeaodohnjcelemnlfc HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\formfetcherpro.dl.myway.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\formfetcherpro.dl.tb.ask.com HKEY_CURREN_USER\SOFTWARE\Wow6432Node\FormFetcherPro HKEY_CURREN_USER\SOFTWARE\FormFetcherPro
Read More
Resume an Interrupted Download in Chrome
Where all have been there, we are downloading something and for any kind of reason chrome closes, internet breaks, etc. And our download is interrupted and gone forever, and we need to start again. You will be glad to hear that chrome has side a download manager which tracks each download you made and you can use this manager to resume interrupted downloads. Please note that some websites have certain scripts that will prevent you to resume interrupted downloads, in this case, using chrome's download manager will not work and you will have to start the download again. All of this being said, if your download has been interrupted, and went away, pin Chrome press CTRL + J to open download manager, find your interrupted download, and press the resume button. That's it, you have successfully resumed your download.
Read More
The task image is corrupt/tampered 0x80041321
If you suddenly encountered an error that says, “The Task image is corrupt or has been tampered with”, along with an error code of 0x80041321, read on as this post will guide you on what you can do to resolve this problem in your Windows 10 computer. According to security experts, this kind of error has something to do with a corrupt scheduled backup task wherein each time the task service plans to execute a task, it validates a few things. And if it finds any issue with the integrity or corruption in the registry, it will mark those tasks as corrupt and throws the error 0x80041321. There are several options you can check out to fix the problem. You can try using the Registry Editor to edit and fix the corrupted tasks or you could also delete the schedule keys or the WindowsBackup file, as well as try deleting the task from the Task Scheduler or refresh the User_Feed_Synchronization. But before you of these potential fixes, make sure that you check every option and verify if it’s not associated or trying to run a file which it should not. In addition, make sure that you create a System Restore point as well so that you can undo any changes you will be making if anything goes wrong. Once you have these things covered, refer to each one of the options provided below.

Option 1 – Try to use the Registry Editor to edit and fix corrupted tasks

The first thing you can do to fix the problem is to edit those tasks via Registry Editor, as well as fix the corrupted ones in System32. Before you proceed, keep in mind that since you are dealing with the Backup triggered by the Task Scheduler, you can find the entries for the tasks in different locations. You can find the Task Scheduler at Task Scheduler Library > Microsoft > Windows > Windows Backup, whereas, you can find it in this path in the Registry Editor, HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows NT CurrentVersion Schedule WindowsBackup AutomaticBackup. On the other hand, you can find the Windows System folder at C:/Windows/System32/Tasks/MicrosoftWindows/WindowsBackup. You need to ensure that the name of the task name is the same as everywhere and take note of the name. Once you have these covered, follow the steps below.
  • Tap the Win + R keys to open Run and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTreeMicrosoftWindowsWindowsBackup
  • From there, take note of the GUID value in the ID entry of the task under the AutomaticBackup and Windows Backup Monitor folder.
  • After that, you have to remove the task registry entries related to the ID from these locations
    • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCachePlain
    • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheLogon
    • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheBoot
  • Once done, you have to create a temporary copy of the corrupted task file by going to this location: C:/Windows/System32/Tasks/MicrosoftWindows/WindowsBackup
  • From there, look for the AutomaticBackup and Windows Backup Monitor tasks and copy them to a location where you can keep them safe.
  • Next, you have to fix the corrupted task by deleting it from this location: C:/Windows/System32/Tasks/MicrosoftWindows/WindowsBackup
  • After that, you have to recreate the task by going to Task Scheduler > Microsoft > Windows> Windows Backup.
  • Now click on the Action menu and on Import task and navigate to the backup files and import them.
  • Once you’ve created the tasks, run them manually and see if the error is now fixed.

Option 2 – Try to delete the Schedule keys in the Registry

  • Launch the Registry Editor and go to this key: HKLMSOFTWAREMicrosoftWindows NTCurrent VersionSchedule
  • From there, delete all of its sub-keys.
  • Once done, exit the Registry Editor and check if the Backup Tasks are now working.

Option 3 – Try to remove the WindowsBackup file

The next thing you can do to fix the problem is to remove the WindowsBackup file if the first two options didn’t work. It is possible that the problem has something to do with corrupted Task files. The task files are XML files that include parameters, programs to use, and many more. If any of these files end up getting corrupted, the task scheduler will have trouble running it and will throw the “The Task image is corrupt or has been tampered with” error.
  • To delete it, go to C:WindowsSystem32TasksMicrosoftWindowsWindowsBackup.
  • From this location, get rid of all the files. You could also these files via Command Prompt using the DEL command.
  • Once done, go to the Backup and Restore in the Control Panel and set up the Windows Backup again.

Option 4 – Try to delete the task from the Task Scheduler

If you don’t want to delete the files from Windows Explorer, you can delete them instead via Task Scheduler.
  • Open the Task Scheduler and go to Task Schedule LibraryMicrosoftWindowsWindowsBackup.
  • From there, delete both of the tasks and set up Windows Backup again.
  • Once done, go to the Task Manager and run the AutomaticBackup task again and see if it works.

Option 5 – Try to restart the Task Scheduler service

As mentioned, it is possible that the Task Scheduler service could be disabled. You could have disabled it when trying to enhance your computer’s performance and whatnot. Thus, you need to verify if it’s running or not and then restart it.
  • First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
  • You will see a list of Services and from there, look for the Task Scheduler service and double click on it.
  • After that, go to the General tab and click on the Startup Type options and then select “Automatically” from the given list.
  • Click on the “RUN” option and select the “Restart the Service” option.
  • And click on the “After Second Failure” option and then select the “Restart-Service” option again.
  • Now click on the “After Subsequent Failures” tab and select the “Restart the Service” option.
  • Finally, click on the Apply and OK buttons and then run the Task Scheduler and see if the issue is now fixed.

Option 6 – Try refreshing the User_Feed_Synchronization

According to security experts, enabling and disabling the User Feed sync also known as the User_Feed_Synchronization task can help resolve the problem.
  • Tap the Win + X keys and select the PowerShell (admin) option from the menu.
  • Next, type the “msfeedssync disable” command and tap Enter.
  • Repeat the same process but this time run the “msfeedssync enable” command.
Read More
How to Fix Drwtsn32.exe Application Error

What is Drwtsn32.exe Application Error?

Drwtsn32.exe (DrWatson Postmortem Debugger) is a process file from Microsoft Corporation that runs on Microsoft Windows Operating System. This file is digitally signed from Microsoft Windows Component Publisher- Microsoft Timestamping Service. This file is a type of executable file. It is useful to debug and creates log files when an error occurs during running or program execution. The information logged by DrWatson is used by technical support personnel to diagnose a program error for a computer running Windows. It creates log files in the following location C:Documents and SettingsAll UsersApplication DataMicrosoftDr Watson. However, when using Internet Explorer, MS Outlook or any other application on Windows, you can experience drwtsn32.exe application error. This error occurs when the drwtsn32.exe file crashes. The error is displayed as:
“DrWatson Postmortem Debugger has encountered a problem and needs to close” "drwtsn32.exe - DLL Initialization Failed" when shutting down

Solution

Restoro box imageError Causes

The ultimate reason behind ‘drwtsn32.exe application error’ is malware and viral infection. Malicious software can enter your PC through downloaded files , browsing on unsafe websites and phishing emails. These viruses can disguise themselves as DrWatson utility. Plus theymay have the same name as this process. However, the best way to detect if it is a virus is to track its location. Malicious software will usually hide in some other location instead of its standard location. However, other reasons for this error also include incompatible software and damaged system files.

Further Information and Manual Repair

a) Scan PC with an Anti-Virus

It is advisable to repair this issue right away especially if the underlying cause is a viral infection typically because viruses can expose you to privacy errors and risks such as cybercrime, identity theft, and data security issues. To resolve it, download a powerful antivirus. Scan your PC with it and remove all the viruses immediately. However, when doing so, you may have to compromise PC performance and halt other PC activities. Anti-viruses are notorious for slowing down PC speed. In addition to this, sometimes you may have to stop other activities on your PC for the antivirus to scan for viruses.

b) Repair Registry Errors with Restoro

Nonetheless, if the drwtsn32.exe application error is related to system file corruption, then this indicates registry issues where all the system data is stored. Registry issues occur if you don’t maintain your PC properly and let invalid, wasted and obsolete files accumulate on your PC. This damages and corrupts the system files and generates such error messages. To repair it, download a registry cleaner. However, the best alternative to resolve drwtsn32.exe application error in seconds whether the error is linked to registry issues or viral infection is to download Restoro. This is a multi functional PC fixer embedded with multiple utilities including a powerful antivirus, a registry cleaner and a system optimizer. It wipes out all the unnecessary files stored in the registry, repairs the damaged and corrupt system files and restores the registry. With the help of the antivirus, all privacy errors and viruses are scanned on your PC and removed immediately. And to ensure your system’s speed is not compromised, it also functions as a system optimizer and increases your PC’s speed significantly. The software is safe and efficient. It has simple navigations and a user-friendly interface which makes it very easy for all levels of users to work around. It is compatible with all Windows versions. Click here to download Restoro and resolve drwtsn32.exe application error today!
Read More
A command is not recognized Error in Windows
A command is not recognized Error, what it is? If you are constantly using programs like CMD or DISM directly from the Run prompt, you might have wondered how they launched instantly and how is it that the Windows operating system is able to find them right away. For instance, when you create a shortcut of a program, the shortcut knows where exactly the program is located and launches it quickly. The Windows operating system keeps a list of paths where the most common system programs are located so when you use the Run prompt, it opens easily. The list kept by Windows is called the Windows Environment Variables. If something goes wrong with this list, the programs won’t work. So in this guide, you will be guided on how you can troubleshoot the problem where any command you use is not recognized as an internal or external command, operable program, or batch file. Before you start troubleshooting the problem, you need to make sure that the program you are trying to run really exists. In fact, this can also happen to the Run program which is pulled up using the Win + R shortcut. To check, go to C:\Windows\System32 and there, check if the program exists or not or you can also try searching for the EXE in the System 32 folder. After making sure that the program exists, refer to the instructions given below.

Modify the Windows Environment Variables:

  • Step 1: Tap the Win + X keys and then select System. After that, it will open the section where you can see all the properties on your computer.
  • Step 2: Next, select the Advanced system setting located on the left pane and click on the Environment Variables.
  • Step 3: After that, locate Path under the System Variables and select EDIT.
  • Step 4: Before you edit, you need to copy the entire string and paste it into the Notepad app so that in case something went wrong, you can paste it back.
  • Step 5: Next, look for the directory path, “C:\Windows\System32”. If you can’t find it, try adding a semi-colon at the end.
  • Step 6: Afterwards, click OK to save the changes made and then exit.
  • Step 7: Now restart your computer as all the paths are picked up when your computer restarts.
Note: Now all you have to do is to try executing the programs once again – the ones where you got the error, “ is not recognized as an internal or external command, operable program or batch file” every time you open them and then see if you can now open these programs or not.
Read More
Excluding a folder from Windows Defender scan
The Windows Defender program can both scan and monitor almost the entire folder on a Windows 10 computer. So if you have a folder that may have files that could trigger an alarm to Windows Security, then it would be better if you add an exclusion to Windows Security. Note that it is okay to do this as long as you’re certain that the contents of the folder you want to exclude are safe and that Windows Defender is only throwing out warnings for nothing. This way, Windows Defender won’t scan those folders in the future. And besides, there are also some Windows folders and files that you may exclude from the Antivirus scans, especially if you want to save your scan time. This kind of feature also comes in handy when you trust a file type or folder or any process that you believe is safe but the Windows Security considers as malicious. To exclude a folder or a file or process or a file type from the Windows Security scan, here are some steps you can follow. Make sure to do them carefully. Step 1: Search for “Windows Security” in the Search box and then click on it from the search results to open it. Step 2: Next, click on Virus & threat protection > Manage settings > Add or remove exclusions. Step 3: After that, on the next screen, click on Add an exclusion > Folder. It will show you a list that includes File, Folder, File Type, and Process. Step 4: Now click on “+Add and exclusion” on the next window and then select a folder you want to exclude and click OK to add it in the Exclusions list. Step 5: Click on the down arrow button to remove it and then click on the Remove button. Note: If you want to only ignore a few file types, it’s better if you configure your antivirus program to ignore these files with a specific extension. This way, it will ignore all of them no matter what their location is. Also keep in mind that when you select a folder, all the subfolders in it will also be excluded from the scan. Thus, you need to understand what you’re about to do. Once you’re done excluding the folder, it is recommended that you protect the folder using the Controlled Folder Access since this folder is not monitored for threat. The Controlled Folder Access will ensure that an external program does not alter it. This way, you can be sure that even though this folder is not included in the scan, it is still secure.
Read More
Windows can’t stop your Generic volume device
One of the issues with external storage devices is that unplugging them right away without using the “Safely Remove Hardware” feature is not safe and doing so could lead to data corruption and data loss. However, in some cases, even when you use the “Safely Remove Hardware” feature, you could get an error that says:
“Windows can’t stop your ‘Generic volume’ device because a program is still using it. Close any programs that might be using the device, and then try again later.”
It is possible that the system is still using the external device – for instance, a copy operation might still be in progress, or Windows is still indexing the contents of the drive in the background or it could also be that the drive is not configured to be quickly removed. To fix this error, there are a couple of suggestions you can try. You can try to close all the open programs and file explorer windows, or you could also configure the Device Removal Policy or change its file system to FAT32. In addition, you can also try to change its drive letter or use the DISKPART utility to get the drive to be offline or simply manage the hogging process that prevents it from being safely removed. Follow each one of the given potential fixes below to resolve the error when using the Safely Remove Hardware feature.

Option 1 – Close all the open programs and File Explorer windows

The first thing you have to do to resolve the error is to close any open programs as well as File Explorer windows. This is because there are some programs and File Explorer instances that could be using the external device in the background which explains why you’re getting the error when you try to safely remove your device.

Option 2 – Try to configure the Device Removal Policy

The next thing you can do is to configure the Device Removal Policy. How? Refer to these steps:
  • Open File Explorer and right-click on the drive where you encountered the error.
  • Next, select Properties from the context menu.
  • After that, navigate to the Hardware tab and select the disk drive where you got the error under the “All disk drives” section.
  • Then select Properties under the Device Properties section. This will open a new mini window and from there, select Change Settings on the bottom portion of the window.
  • Now navigate to the Policies tab and select the “Quick Removal (default)” option under the Removal Policy section.
  • Click on the OK and Apply buttons to save the changes made and then see if the error is now fixed.

Option 3 – Try to manage the hogging process

You could also try managing the hogging process to get rid of the error.
  • Tap the Ctrl + Shift + Esc key combination to open the Task Manager.
  • Then look for the running processes and programs that are hogging your USB storage device. If there is a program that’s using your device, it will hog on some Disk or CPU while transferring data and interacting with the device which is why you’re getting an error when you safely remove the device.
  • Next, select the concerned processed and right-click on each one of them, and then select the End Task or End Process option. You can also restart the Explorer.exe process and see if that helps.

Option 4 – Try to change the drive letters

  • Tap the Win + R keys to open the Run utility and then type “diskmgmt.msc” in the field and click OK or tap Enter to open Disk Management.
  • Next, look for your USB storage device using the drive letter that’s assigned to it. Right-click on your device and select the “Change Drive Letter and Paths…” option.
  • This will open a mini window and from there select the drive letter you want to change and click on the Change button.
  • After that, another smaller window will appear where you’ll have to select the new drive letter from the drop-down menu.
  • Click OK and if you got a warning prompt, just click on Yes.
  • Now restart your computer.

Option 5 – Try using DISKPART utility to get the drive to be offline

The next thing you can try to resolve the issue is to use DISKPART. Refer to the given steps below to do so.
  • Tap the Win + R keys to launch Run and then type “cmd” in the field and tap Enter or click OK to open an elevated Command Prompt.
  • Next, type and enter this command to execute it: diskpart
  • The command you entered will initiate the DISKPART utility. After that, type and enter this second command: list disk
  • Next, type and enter this third command: list volume
  • The commands you just executed will help you in either listing all the Disk connects or all the partitions on those disks formed and from there, you need to select one command depending on the “list” command you entered. You can execute either of the two following commands:
    • select disk #
    • select volume #
  • After that, it will select the Disk or Partition you want to select.
  • Now type either one of the following commands:
    • offline disk #offline volume #
  • The command you entered will mark the selected disk is Offline. Afterward, try to safely remove your USB Storage device. Just remember that when you plug it back in again, you have to carry out the same method except for the last given command as this time you will have to enter either of these commands in order to get your USB storage device back online:
    • online disk #
    • online volume #

Option 6 – Try to change the file system to FAT32

If you keep getting this error on a particular USB device, you might have to format the disk and change its file system to FAT32. Make sure that you copy its contents safely into another location before you format the disk. Keep in mind that formatting the disk will remove all the contents of your drive.
  • Open File Explorer and right-click on the drive where you got the error and then select Format from the context menu.
  • Next, in the newly opened mini window, select the FAT32 (Default) option from the drop-down menu under File System.
  • Now check the Quick Format checkbox and then click on the Start button to start formatting your drive.
Read More
Completely Remove MixGames from Your Windows PC

mixGames is an Extension for Google Chrome that adds “Games:” functions to Google Chrome. In our testing, this function did not work and only redirects you back to the extension page. There are two variations of mixGames: mixGames Search, which changes the Chrome homepage to one managed by their own advertising-driven search; and mixGames Start, which changes the homepage in Chrome. These extensions utilize Searchalo to change search engine functions from the default or user-set preferences to Yahoo, injecting additional advertising. Due to the browser function modifications, mixGames is classified as potentially unwanted and is flagged for detection and optional removal by some Antivirus programs.

About Browser Hijackers

Browser hijacking is a common type of online fraud where your web browser configuration settings are altered to allow it to do things you do not intend. They are created to disrupt web browser programs for a variety of reasons. These are typically used to force hits to predetermined sites, manipulating web traffic to generate ad revenue. Nevertheless, it isn’t that innocent. Your internet safety is jeopardized and it is also extremely annoying. What’s more, hijackers can make the entire infected system fragile – other dangerous malware and viruses would use these opportunities to get into your system very easily.

Indications of browser hijack

There are various symptoms that could indicate a browser hijacking: 1. the browser’s home page is modified 2. new bookmarks pointing to pornographic websites are added to your favorite pages 3. the main web browser settings are modified and unwanted or unsafe resources are added to the trusted websites listing 4. you’re getting new toolbars you have never noticed before 5. your browser will display constant pop-up windows 6. your internet browser starts running sluggishly or exhibits frequent errors 7. you cannot go to certain sites like home pages of antivirus software.

Exactly how browser hijacker finds its way onto your computer

Browser hijackers infect computers by numerous means, including through a file-share, a drive-by download, or an infected e-mail attachment. Many internet browser hijackings come from add-on programs, i.e., browser helper objects (BHO), toolbars, or plug-ins added to web browsers to give them extra capabilities. A browser hijacker can be installed as a part of freeware, demoware, shareware, and fake programs. A good example of a well-known browser hijacker is the latest Chinese malicious software known as “Fireball”, which has infected 250 million computer systems globally. It works as a hijacker but can be turned into a full-functioning malware downloader later on. Browser hijacking can cause severe privacy problems and even identity theft, disrupt your web browsing experience by taking command over outbound traffic, substantially slows down your personal computer by depleting a lot of resources, and result in system instability at the same time.

How you can fix a browser hijack

Some hijackers can be easily removed by uninstalling the free software they were included with or by eliminating any extension you’ve recently added to your browser. But, the majority of hijacking codes aren’t easy to remove manually, since they go deeper into your operating system. Besides, browser hijackers can modify the Windows registry therefore it can be quite hard to restore all of the values manually, especially if you’re not a very tech-savvy individual.

How To Install Safebytes Anti-Malware On An Infected PC

All malware is bad and the consequences of the damage will vary according to the specific kind of malware. Certain malware types modify web browser settings by including a proxy server or change the computer’s DNS settings. In such cases, you will be unable to visit certain or all internet sites, and therefore unable to download or install the required security software to remove the infection. If you are reading this, you may have affected by a virus that stops you from downloading a computer security application like Safebytes Anti-Malware. Do as instructed below to remove malware by alternate methods.

Get rid of viruses in Safe Mode

In Safe Mode, you could modify Windows settings, uninstall or install some applications, and remove hard-to-delete viruses. In the event the malware is blocking internet access and affecting your computer, running it in Safe Mode allows you to download anti-malware and run a diagnostic scan while limiting possible damage. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and find the “Safe Boot” options in the “Boot” tab. Once you are in Safe Mode, you can try to download and install your antivirus software program without the hindrance of the malware. Following installation, run the malware scanner to get rid of standard infections.

Switch over to an alternative browser

Some malware only targets specific internet browsers. If this sounds like your situation, make use of another internet browser as it could circumvent the computer virus. The ideal way to avoid this issue is to pick a web browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Create a portable USB antivirus for removing malware

Another option would be to make a portable antivirus program on your USB flash drive. Do these simple steps to clean up your affected computer using a portable antivirus. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug the USB drive into the uninfected computer. 3) Double-click the executable file to open the installation wizard. 4) Choose the drive letter of the pen drive as the location when the wizard asks you where you want to install the antivirus. Follow activation instructions. 5) Transfer the flash drive from the clean PC to the infected PC. 6) Double-click the EXE file to run the Safebytes program from the pen drive. 7) Run Full System Scan to detect and get rid of all types of malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

These days, an anti-malware tool can protect your computer from different kinds of online threats. But how do choose the best one among several malware protection software that’s available on the market? You may be aware, there are lots of anti-malware companies and tools for you to consider. Some are well worth your money, but most aren’t. You have to be very careful not to choose the wrong application, especially if you purchase a paid software. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for the security-conscious user. SafeBytes anti-malware is a powerful, very effective protection software intended to assist users of all levels of IT literacy in identifying and removing harmful threats out of their personal computers. Using its outstanding protection system, this software will quickly detect and remove the majority of the security threats, which include browser hijackers, viruses, adware, ransomware, PUPs, and trojans. SafeBytes anti-malware takes PC protection to a whole new level with its enhanced features. The following are some of the best ones: World-class AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware removal tool can identify and eliminate the malware threats hiding in your computer effectively. Active Protection: SafeBytes delivers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides users with superior firewall protection. Website Filtering: Through its unique safety rating, SafeBytes alerts you whether a site is safe or not to visit it. This will assure that you’re always certain of your online safety when browsing the web. Faster Scan: This tool has one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a short amount of time to complete. Low Memory/CPU Usage: SafeBytes is really lightweight software. It consumes an extremely small amount of processing power as it works in the background therefore you will not see any computer performance problems. 24/7 Assistance: You can get totally free 24/7 technical support from their computer experts on any product queries or computer security issues.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use malware removal software and like to remove mixGames manually, you may accomplish this by going to the Windows Add/Remove Programs menu in the control panel and removing the offending program; in cases of browser extensions, you could uninstall it by going to the browser’s Add-on/Extension manager. It is also suggested to factory reset your browser settings to their default state. Lastly, examine your hard disk for all of the following and clean your Windows registry manually to remove leftover application entries following an uninstallation. But bear in mind, this is a complicated task and only computer experts can perform it safely. In addition, certain malware is capable of replicating or preventing deletion. Completing this task in Safe Mode is recommended.
Registry: HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain Default_Page_URL HKEY_LOCAL_MachineSoftwareClassesmixGame HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun .exe HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settingsrandom HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionrunrandom HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings CertificateRevocation = ’0
Read More
How to Fix KMODE_EXCEPTION_NOT_HANDLED Error On Windows 10

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Restoro box imageError Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

  • Hardware incompatibility
  • A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

  • Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
  • If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
  • If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
  • Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status