Can’t print a file, it opens Save as option

This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:

• Tap the Ctrl + Shift + Esc to open the Task Manager.
• After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
• Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
• Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

• Tap the Win + R keys to open the Run dialog box.
• Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.

• Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
• Next, type in the command given below or copy and paste it and then hit Enter:

xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl

• After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.

If you’re having some problem browsing multiple websites on the Firefox browser on your Windows 10 computer, then this post might be of help. One of the most common problems you could encounter in Firefox is mostly related to HTTPS and one of them is the MOZILLA PKIX ERROR MITM DETECTED or ERROR SELF SIGNED CERT or SEC ERROR UNKNOWN ISSUER error which means that Firefox was unable to trust certificates issued on secured websites. If you encounter the MOZILLA_PKIX_ERROR_MITM_DETECTED error in Firefox, this indicates that something in your network or system is interrupting your connection and injecting certificates and when that happens, Firefox won’t trust it. In such cases, one of the culprits is malware. Malware will try to replace a legitimate certificate with its certificate. Another cause is security software where it keeps a tab on a secure connection and creates a false positive, for instance:

“In Microsoft Windows accounts protected by Family Safety settings, secure connections on popular websites like Google, Facebook and YouTube might be intercepted and their certificates replaced by a certificate issued by Microsoft in order to filter and record search activity.”

And if you are connected to a corporate network, there might be a monitoring/filtering product that could be replacing certificates. Moreover, there are also users who reported getting this issue when they use the Nightly version of Firefox. And if that’s the case, you have to try accessing secure websites using only the stable build especially when it comes to payments. However, if you are not doing that, then here are some options you need to check out.

Option 1 – Try turning off HTTPS Scanning on your security and antivirus programs

Each security-based software has a security option that allows you to turn off the HTTPS scanning functionality. They may be available under different names such as HTTPS Scanning, Scan SSL, Show safe result, Do not scan encrypted connections, etc. Find what is applicable for your security or antivirus software and then try turning it off temporarily and see if it helps in fixing the MOZILLA_PKIX_ERROR_MITM_DETECTED error in Firefox.

Option 2 – Try to disable security.enterprise_roots.enabled

The next thing you can do if the first option didn’t work is to disable security.enterprise_roots.enabled which is an HTTPS certificate check on Firefox. Note that this is not recommended but you have to at least try in order to fix the error.

• Open Firefox and then type “about: config” in the Firefox address bar and hit Enter.
• After that, if an info message appears, confirm it.
• Next, search for the security.enterprise_roots.enabled preference and once you found it, double click on it.
• Then change its value to true and restart the Firefox browser once. This will import all the custom certificates from the other security software into Firefox. As a result, it will make sure to mark those sources as trusted and you won’t get the MOZILLA_PKIX_ERROR_MITM_DETECTED error.

Facebook has an algorithm inside it that can recognize your face in pictures and videos which is meant to help people tag friends when they upload media into Facebook. It is a neat feature meant to help all Facebook users but what if we do not want to be detected in pictures and videos? What if we do not want to be tagged? If you are one of the Facebook users that do not wish to be detected and recognized by Facebook in media keep on reading to find out how you can disable this option.

1. Open the Facebook website and log into your account.
2. Click on the arrow visible in the top menu bar.
3. Select the Settings & privacy option.
4. Click on the Settings option.
5. Switch to the Face recognition tab on the left-hand side.
6. Click the Edit button.
7. Select No from the drop-down list.

And you are done, you do not need to log out or restart facebook in order for changes to have an effect. Now you are free from face recognition and detection.

Error Code C0000135- What is it?

C0000135 is a blue screen of death error code (BSoD) also referred to as the ‘Stop’ error. This error code usually pops up on the screen at startup. The system stops and displays the error code:

Stop: c0000135 {Unable to Locate DLL} The dynamic link library FILE_NAME could not be found in the specified path Default Load Path

Solution

Error Causes

There are multiple reasons behind the error code C0000135 BSoD such as:

• Missing and damaged .DLL files which is linked to registry corruption
• Malware attack
• Viral infection

When this error code pops, the computer screen turns blue and hampers your ability to use Windows successfully. Nonetheless, if the error C0000135 is not repaired timely this error can cause a great deal of damage to your PC. It puts you at risk of:

• Data Loss with possibly no chances of recovery
• System Failure and crash
• Cybercrime if malware is the underlying cause of the occurrence of the error code C0000135

To avoid serious PC damages and inconvenience it is advisable to repair this error immediately.

Further Information and Manual Repair

There are two ways to fix the error code C0000135:

1. Hire a Professional
2. Download Error Tools PC Repair

Hire a Technician

Hiring a professional can be costly. You may have to pay hundreds of dollars to the technician to resolve this issue. However, the latter option is not only money-saving but also time-saving, convenient, and simple. In fact, it is so easy that even if you have no technical knowledge you can still work your way around it and repair the error in seconds.

Download Restoro

Restoro is a top-quality, efficient, and multi-functional PC fixer. It is integrated with cutting-edge technology. It has a comprehensive suite of advanced utilities like an intuitive registry cleaner, powerful anti-virus, and a smart system stability detector. All of these exciting and highly functional features are combined together in one. With this helper, you don’t need to search for the underlying cause of the error. When you experience the BSoD error code C0000135 on your system all you have to do is run it for a scan and its intuitive in-built technology will detect the issues and causes in no time and display them to you in the form of a comprehensive scan report. Once the scan is complete, you just have to hit the repair tab to resolve it. It’s that easy and fast! Restoro is powered by a highly functional registry cleaner. This cleaner helps detect all the errors related to the registry. It cleans the unnecessary files cluttering and damaging the hard disk including the junk files, invalid registry entries, internet history, and the files from the programs that you have uninstalled on your PC. These files acquire a lot of disk space and damage .dll files as well. Overloaded registry also slows down the system and the CPU and RAM then require more power to start and function. The registry cleaner embedded in the Restoro removes and wipes out all this unnecessary clutter, clears up the disk space and repairs the damaged files, and corrupted registry, and thus resolves the error code C0000135 on your system. Restoro also serves as a system optimizer. And when you repair issues on your PC with this helper, you’ll see a massive difference in the speed and performance of your computer. It will run smoothly and boot efficiently. Restoro is safe to use. It is bug-free and used widely by PC users experiencing different types of PC-related issues including the error code C0000135. It has easy navigation and a user-friendly interface. You can download and run Restoro on all Windows versions. Click here to download Restoro today!

If you are running the Windows Update service but decided to stop it but you encountered an error message instead that says, “The Windows Update service could not be stopped”, read on as this post will help you fix the problem. This kind of error appears when you use the Command Prompt to stop the Windows Update service, especially if you are using cmd without admin privileges. A lot of users reported that they were not able to disable the automatic Windows Update in Windows 10 using Command Prompt. The command used to stop the Windows Update service is the “net stop wuauserv” command. However, when some users executed this command, they got the error message. So if you are one of these users that can’t stop the Windows Update Service via Command Prompt, you can try to fix that using PID as well as checking the Service dependencies. For more details, follow the given options below.

Option 1 – Try to stop the Windows Update service via PID

In case you don’t know, each running service or process has its own unique ID or PID and you can find it in the Task Manager. You can use it to stop the Windows Update service. How? Refer to these steps:

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Services tab and look for the service named “wuauserv” and get its PID.
• After that, type “cmd” in the Windows Start search and right-click on Command Prompt from the search results and then select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, execute this command: taskkill /f /pid <PID>

Note: You need to replace “<PID>” with the PID of the “wuauserv” service. For instance, the PID is 6676, then this is how the command should be “taskkill /f /pid 6676”.

• After you execute the command, you will this message on your screen, “SUCCESS: The process with PID 6676 has been terminated” which indicates that you have stopped the Windows Update service successfully.

Option 2 – Try to check the Service dependencies

Dependencies of a Windows Service in Windows 10 are when windows services depend on other services. Such is the case with the Windows Update service – it also depends on three different services such as the Remote Procedure Call or RPC service, DCOM Server Process Launcher, and the RPC Endpoint Mapper. Meaning to say, if two of these services are not working as expected, then the dependant service will also be affected. This could be the reason why the Windows Update service could not start.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter to open Windows Services.
• From the list of Services, look for the following services:
  • Remote Procedure Call (RPC) Service
  • DCOM Server Process Launcher
  • RPC Endpoint Mapper
• After you find these services, double click on each one of them and check whether the Startup type for all is set to Automatic and the Service status is set to Running or not.
• If the service status is not running, then click the Start button. Afterward, check if you can now run the Windows Update service.

Originally Microsoft has imagined its widgets menu as Microsoft-only widgets but it seems that they have changed their mind. Due to the latest leak, it seems that Microsoft will open the widgets menu to 3^rd party developers as well but at launch, it will be only official widgets. It was hinted that later widgets menu will be open to developers who want to bring their own stuff into it. Distribution, date, and technology that will need to be used in order to create your widget have not been discussed nor leaked at a given time but in some way, I am very glad that at least some customization will be in Windows 11. It is funny and amusing how some things that were in Windows Vista are getting back like glass design, round corners, and widgets. Let’s just hope Windows 11 will be a better Windows than Vista was.

iLivid is a video download manager for YouTube and other third-party video-hosted websites. iLivid download manager has powerful features that make it the fastest and easiest way to download hosted files. iLivid includes XBMC plug-ins that let you play almost all popular audio and video formats, in any available protocol and in any media type: streaming, CDs, DVDs, and RAR and archived files from your hard drive.

Livid is a program developed by Bandoo Media Inc. Upon installation, it defines an auto-start registry entry which allows the program to run on each boot for the user who installed it. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with.

Multiple Anti-Virus scanners have detected iLivid as a possible Malware and are therefore not recommended.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program running on your computer system and wondered how the heck it got there? These unwanted programs, which are referred to as Potentially Unwanted Programs, or PUP briefly, typically tag along as a software package when downloading the program and could cause serious problems for computer users. The term PUP was actually coined to identify this downloadable crapware as something other than malicious software. The primary reason for this is the fact that the majority of PUPs get into users’ computers not because they exploit security weaknesses, for instance, but mainly because the users grant consent to install it – unwittingly in many instances. However, it is obvious that PUPs continue to be bad news for PC users as they could be really detrimental to your computer in numerous ways.

How does unwanted software affect you?

PUPs come in various forms; having said that, many are classified as adware, which always displays irritating ads and advertising banners on internet pages that you’re exploring. Additionally, they come in the form of web browser extension add-ons and toolbars. Not only they entirely fill up space on your computer screen, but toolbars could also manipulate search engine results, monitor your web browsing activities, decrease your web browser’s efficiency, and slow down your web connection to a crawl. PUPs load up a nasty bite if left unchecked. Some PUPs carry keyloggers, dialers, and other software to gather your personal details which might lead to identity theft. Often, such software will turn off security protections and settings to take control over your computer, making that computer susceptible to online hackers and data thieves. At a minimum, PUPs slow your PC down with every added program.

Preventing unwanted programs

• When installing anything on your desktop, always study the fine print, including the EULA. Don’t accept terms of use that are for bundled programs. • Choose the “custom” install whenever installing an application. In particular, focus on those tiny boxes that have been checked as default, where you may ‘agree’ to get advertisements or install software bundlers. • Use an advert blocker/pop-up blocker; Deploy anti-malware products such as Safebytes Anti-malware. These software programs will establish a wall between your computer and cybercriminals. • Avoid installing applications you don’t really need. Do not ever install software programs that appear suspicious or malicious. • Don’t download programs from popups, internet advertising, file sharing sites, and also other unreliable sources; be cautious about any preset, unwanted options when downloading software. Avoid going to weblogs and sites that promote pirated software.

Can't Install Safebytes Anti-malware because of a Virus? Do This!

Malware could potentially cause a lot of damage to your personal computer. Some malware is designed to interfere with or prevent things that you wish to do on your computer. It may not allow you to download anything from the net or it will stop you from accessing some or all of the internet sites, particularly the anti-virus websites. If you’re reading this article, chances are you’re stuck with a virus infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your computer system. There are a few solutions you could try to get around with this issue.

Download the software in Safe Mode with Networking

If the malware is set to load automatically when Microsoft Windows starts, getting into Safe Mode may block the attempt. Since just the bare minimum programs and services launch in safe mode, there are hardly any reasons for conflicts to take place. Below are the steps you have to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft site for directions on Windows 8 and 10 PCs). 1) After switching on the computer, hit the F8 key while the Windows splash screen begins to load. This should bring up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and press Enter. 3) Once this mode loads, you will have the internet. Now, make use of your web browser to download and install Safebytes Anti-malware. 4) Immediately after installation, run a full scan and allow the software program to get rid of the threats it finds.

Switch to an alternate browser

Web-based malware could be environment-specific, targeting a particular internet browser or attacking particular versions of the browser. If you seem to have malware attached to Internet Explorer, then switch to a different internet browser with built-in safety features, such as Chrome or Firefox, to download your preferred antivirus program – Safebytes.

Run anti-virus from your USB drive

Another option is to save and run an anti-malware software tool entirely from a Pen drive. Follow these steps to use a USB drive to fix your corrupted computer. 1) On a virus-free computer, install Safebytes Anti-Malware. 2) Put the USB drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) Select the drive letter of the flash drive as the place when the wizard asks you where you want to install the antivirus. Follow the on-screen instructions to complete the installation process. 5) Unplug the USB drive. Now you can use this portable anti-malware on the infected computer system. 6) Double-click the antivirus program EXE file on the pen drive. 7) Run Full System Scan to identify and clean-up up all kinds of malware.

Let's Talk About SafeBytes Security Suite!

If you’re looking to download an anti-malware application for your computer, there are various tools in the market to consider nonetheless, you should not trust blindly anyone, no matter whether it is a free or paid program. Some of them are excellent, some are decent, while some will ruin your computer themselves! You have to select a company that creates industry-best anti-malware and has earned a reputation as reliable. Among few good programs, SafeBytes Anti-Malware is the highly recommended tool for the security-conscious individual. Safebytes is one of the well-established PC solutions companies, which offer this complete anti-malware application. This software program could easily identify, eliminate, and protect your PC from the most advanced malware attacks such as spyware, adware, trojan horses, ransomware, worms, PUPs, and other possibly damaging software applications. There are lots of amazing features you will get with this security product. Here are some popular features present in this software: Real-time Threat Response: SafeBytes gives complete and real-time security for your personal machine. It will check your personal computer for suspicious activity at all times and safeguards your personal computer from unauthorized access. Anti-Malware Protection: This deep-cleaning anti-malware application goes much deeper than most anti-virus tools to clean your computer. Its critically acclaimed virus engine detects and disables hard-to-remove malware that conceals deep inside your PC. Web Security: Through its unique safety score, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your online safety when browsing the net. High-Speed Malware Scanning Engine: Safebytes Anti-Malware, with its advanced scanning engine, offers super-fast scanning that can promptly target any active online threat. Lowest CPU/Memory Usage: SafeBytes gives you complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. 24/7 Online Technical Support: You will get 24/7 technical support to quickly resolve any problem with your security application.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually get rid of iLivid without using an automated tool, it may be possible to do so by deleting the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browser’s AddOn/Extension manager and uninstalling it. It is also recommended to factory reset your browser to its default condition to fix corrupt settings. If you decide to manually remove the system files and registry entries, utilize the following list to ensure that you know exactly what files to remove before executing any actions. However, editing the registry is really a complicated job that only advanced computer users and professionals should try to fix the problem. Moreover, certain malicious programs are capable to defend against its deletion. It is recommended that you do the removal process in Windows Safe Mode.

It is no secret that a few days ago Facebook has been breach and tons of user accounts have been compromised. These kinds of things are very unpleasant experiences for both users and the company itself. User trust lowers significantly in the company and it can greatly increase the chances of users migrating to another platform. This just shows how much a hacker or security breach can produce damage to the business. Sadly we can not offer you guidance or assistance in recovering your stolen data nor can we provide you with removing your data from the hands of the attacker. What we can do is to provide you with information has your data been stolen. Threat actor released the personal information for 533,313,128 Facebook users on a hacking forum, including mobile numbers, name, gender, location, relationship status, occupation, date of birth, and email addresses. This data was originally sold in private sales after being collected in 2019 using a bug in the 'Add Friend' feature on Facebook. Facebook had closed this vulnerability soon after it was discovered, but threat actors continued to circulate the data until it was finally released practically for free. Since then, Troy Hunt has added the leaked data to his Have I Been Pwned data breach notification service to help users determine if a Facebook member's data was exposed in the leak. Go to the site and enter your email address to check and see if your data has been compromised.

A newfound bug in Google docs is causing it to crush and upon reopening it will crush again making it very difficult to re-access your document. The bug is manifested when a series of the same word is typed into a document and Show grammar suggestion is turned on.

How was it found

A Google Docs user, Pat Needham brought up the issue on Google Docs Editors Help forum.

"I've only tried in Google Chrome, with documents from three separate Google accounts (personal, G Suite Basic, and work one which might be enterprise). All three experience this same issue".

"It's case-sensitive. So trying with 'and. and. And. and. And.' doesn't cause it to crash."

While Needham publicly reported the bug, it appears that the issue was discovered by Eliza Callahan who was writing a poem novel for her novel using Google Docs.

Needham's findings have also been confirmed by other users running Firefox 99.0.1

Another user, Sergii Dymchenko, said strings like "But. But. But. But. But." triggered the same response. Some also noticed putting any of the terms like "Also, Therefore, And, Anyway, But, Who, Why, Besides, However," in the same format achieved the outcome.

A YCombinator HackerNews reader suspected the cause to be the "Show grammar suggestion" option in Google Docs.

A Google spokesperson confirmed the presence of the issue adding, "we're aware of this issue and the team is working on a fix."

How to recover your document

First thing first, turn off Show grammar suggestions so you do not run into issue by accident. In order to turn it off go to Tools and then into Spelling and grammar and untick Show grammar suggestions.

Now, if you already have a document that has been crushed, fear not because there is a workaround to access it. For some strange reason this bug does not manifest on Google Docs mobile app, so you can open the crushed document in the mobile app, delete words that have caused the bug and reopen the document on your desktop.

Until Google comes up with the solution this is currently the only way to address the issue.

Where all have been there, we are downloading something and for any kind of reason chrome closes, internet breaks, etc. And our download is interrupted and gone forever, and we need to start again. You will be glad to hear that chrome has side a download manager which tracks each download you made and you can use this manager to resume interrupted downloads. Please note that some websites have certain scripts that will prevent you to resume interrupted downloads, in this case, using chrome's download manager will not work and you will have to start the download again. All of this being said, if your download has been interrupted, and went away, pin Chrome press CTRL + J to open download manager, find your interrupted download, and press the resume button. That's it, you have successfully resumed your download.