Windows is stuck on signing out screen

ChatZum is a Potentially Unwanted Program that installs a Toolbar into your browser. This program allegedly allows users to zoom in on photos without clicking on them, however, upon further research, it was discovered that this function does not work on the latest version of browsers.

From the Author: ChatZum is a Browser add-on (toolbar) that enables its users to hover over images in Major Social network's websites and view a larger version of an image.

While installing this toolbar will track user web browsing sessions and will record website visits, clicks, and sometimes even personal information. This information is later used to display targeted ads to the user. To allow easier user tracking, the program changes the browser home page and default search engine to Nation Search Advanced, which injects additional advertisements and tracks user activity.

Several anti-virus applications have marked this program as Potentially Unwanted, and it is not recommended to keep it on your computer, especially considering the fact it will most likely not work on your browser.

About Potentially Unwanted Applications

If you have ever installed a free application or shareware, chances are high that the computer will get installed with a bunch of unwanted applications. A Potentially Unwanted Program, also called PUP, in short, is actually software that contains adware, installs toolbars, or has got other hidden objectives. These types of programs are generally bundled up with a free application that you download from the internet or may also be bundled inside the custom installers of many download websites. PUPs aren’t always viewed as “pure” malware in the strictest sense. A fundamental difference between PUP and malware is distribution. Malware is normally dropped by silent installation vectors like drive-by downloads while PUP gets installed with the consent of the computer user, who knowingly or unknowingly approves the PUP installation on their computer system. But, there is no doubt that PUPs remain bad news for PC users as it could be quite dangerous to your computer in many ways.

The damage PUPs can do

The unwanted programs after installation display numerous annoying pop-up ads, trigger fake alerts, and sometimes even forces a computer owner to pay for the software. PUPs that come as browser add-ons and toolbars are commonly recognizable. These toolbars alter your homepage and your search engine in the installed web browser, track your web activities, modify your search results with redirects and sponsored links, and eventually slow down your browser and diminish your browsing experience. Potentially unwanted programs use aggressive distribution methods to get onto your computer. The worst part of setting up a PUP is the adware, spyware, and keystroke loggers that could lurk inside. Even if the PUPs really aren’t inherently malicious, these applications still do practically nothing good on your PC – they’ll take valuable system resources, slow down your PC, weaken your computer security, making your PC more vulnerable to malware.

How to avoid ‘crapware’

• Read the EULA thoroughly. Look for clauses that state that you have to accept advertising and pop-ups or bundled applications from the company. • Always opt for the custom if you’re offered an option between “Custom” and “Recommended” Installations – never ever click Next, Next, Next thoughtlessly. • Use a good anti-malware application. Try Safebytes Anti-malware which can find PUPs and treat them as malware by flagging them for deletion. • Be alert if you download and install freeware, open-source applications, or shareware. Do not ever install software applications that seem shady or malicious. • Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it altogether. Remember the fact that even though PUPs could potentially cause damage and hinder the proper functioning of the PC, they can’t enter into your system without your consent, so be alert not to provide them with it.

How One Can Get rid of Malware that is Blocking Websites or Preventing Downloads

Malware could potentially cause many kinds of damage to PCs, networks, and data. Some malware goes to great lengths to stop you from downloading or installing anything on your computer, especially antivirus software. If you’re reading this article, odds are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. Even though this sort of problem can be tougher to circumvent, there are some steps you can take.

Make use of Safe Mode to resolve the issue

If the malware is set to run automatically when Microsoft Windows starts, stepping into safe mode could block the attempt. Just minimal required programs and services are loaded when you boot your computer in Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) Tap the F8 key repeatedly as soon as your PC boots, however, before the big Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and hit ENTER. 3) When this mode loads, you should have the internet. Now, obtain the malware removal program you want by utilizing the web browser. To install the program, follow the guidelines in the installation wizard. 4) Right after installation, do a full scan and allow the software program to get rid of the threats it detects.

Switch to an alternate internet browser

Some malware mainly targets certain browsers. If this is your situation, employ another internet browser as it might circumvent the computer virus. When you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by online hackers, the best thing to do is to switch over to an alternate internet browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating viruses

Another technique is to download and transfer an antivirus application from a clean computer to run a scan on the infected computer. Follow these steps to run the anti-malware on the affected computer. 1) Download the anti-malware on a virus-free PC. 2) Connect the flash drive to a USB slot on the clean computer. 3) Double click on the exe file to run the installation wizard. 4) Choose the USB stick as the location for saving the file. Follow the instructions on the screen to finish off the installation process. 5) Now, transfer the flash drive to the infected computer. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click the “Scan Now” button to start the virus scan.

Protect your PC from Malware With SafeBytes Security Suite

If you are looking to install an anti-malware program for your PC, there are lots of tools in the market to consider nonetheless, you just cannot trust blindly anyone, regardless of whether it is a paid or free program. A few of them are great but there are several scamware applications that pretend as authentic anti-malware programs waiting around to wreak havoc on your PC. You have to pick a company that develops industry-best anti-malware and it has earned a reputation as reliable. One of the highly recommended applications by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows. SafeBytes can be described as a highly effective, real-time antivirus application that is made to assist the average computer user in protecting their PC from malicious internet threats. Through its cutting-edge technology, this software will help you protect your computer against infections brought on by various kinds of malware and other internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs).

There are many wonderful features you’ll get with this particular security product. Listed below are some of the features you will like in SafeBytes.

Active Protection: SafeBytes offers a completely hands-free active protection and is set to observe, block, and kill all computer threats at its very first encounter. It will check your PC for suspicious activity at all times and its unrivaled firewall shields your computer from illegal entry by the outside world. Robust, Anti-malware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection which is made to catch and remove threats that are concealed deep inside your PC. Web Security: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site. Extremely Speed Scanning: SafeBytes’s virus scan engine is among the fastest and most efficient in the industry. It's targeted scanning significantly increases the catch rate for viruses which is embedded in various computer files. Lightweight: SafeBytes is really lightweight software. It consumes an extremely small amount of processing power as it runs in the background which means you will not observe any computer performance difficulties. 24/7 Support: For any technical concerns or product assistance, you may get 24/7 expert assistance via chat and email. To sum it up, SafeBytes Anti-Malware offers outstanding protection combined with an acceptable low system resources usage with both great malware detection and prevention. You now may realize that this particular tool does more than just scan and remove threats from your computer. You will get the best all-around protection for the money you pay on SafeBytes AntiMalware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of ChatZum manually rather than using an automated software tool, you can follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending application to remove. In case of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. You might also want to reset your home page and search providers, as well as delete browsing history, temporary files, and cookies. If you choose to manually remove the system files and Windows registry entries, use the following list to make sure you know exactly what files to remove before undertaking any actions. Please note that only advanced users should try to manually edit the system files mainly because removing any single vital registry entry results in a serious problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing its removal. Doing this malware-removal process in Safe Mode is recommended.

There are cases when you encounter some issues while updating your Windows 10 computer. One of these issues is the error 0x80240034. This particular error is a Windows Update Error that appears on the Windows Update pane every time an update fails to install. When this happens, your Windows Update will only get stuck at 1% and nothing happens afterward and eventually fails. If you click on the View Installed Update History, you will see the error code 0x80240034 for the failed updates. You will see this error each time you try to update your Windows PC. Take note that this issue doesn’t only happen to a specific version of the Windows Update but on various different Windows builds based on many users. What’s more, is that some users are also seeing a different error code when their Windows Update fails but they still end up seeing the error code 0x80240034 when they check the Windows Update history. At the time of writing, it isn’t determined yet what really causes this error but it’s most likely due to some corrupted files in the computer which is why the most common solution you can try is resetting the Windows Update cache. On the other hand, other users also resolved the issue by using the ISO and selecting the “Do not keep previous settings” option during the Windows Update so it might be something to do with transferring the previous settings through the update client. For clear instructions in fixing this issue, refer to the two options provided below.

Option 1 – Try to clear the Windows Update Cache/Distribution Folder

As mentioned earlier, a lot of users tried clearing the Windows Update cache to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

• Step 1: Tap the Windows key once.
• Step 2: Next, type in “command prompt” in the Windows Start Search, and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
• Step 3: After opening Command Prompt, type in “net start wuauserv” and hit Enter.
• Step 4: Then type in “rmdir %windir%SoftwareDistribution /S /Q” and hit Enter.
• Step 5: Now type in “net start wuauserv” and hit Enter. Once it’s done, try updating your Windows PC again, it should now work just fine.

Option 2 – Update Windows via ISO file

If option 1 didn’t work for you, you can try this second option of updating your Windows 10 computer using an ISO file which means that you will have to create a Windows 10 bootable media and use it to install the latest Windows 10 version. The most user reported that this option works and the reason why it does have something to do with the Windows Update client since the Windows Updates downloaded from the regular Windows Update client seems to create issues such as the error 0x80240034. However, issues like this one don’t occur when the very same Windows Updates are downloaded and installed via an ISO file. Take note that when using a Windows ISO file, you will be asked to choose what you want to do with the previous settings and apps. A lot of users opted for the “Not to keep the old Windows settings” option which has resolved the issue. So if you want to keep the previous settings then you must try to update Windows first while keeping the old settings. However, if it doesn’t work, you have to try installing the latest version of Windows without keeping the previous settings.

• Step 1: Click this link and then click the Download Tool Now button.
• Step 2: Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Step 3: Now select the ISO file option in step 5.
• Step 4: After that, you should now have an ISO file.
• Step 5: Next, go to the location where you’ve downloaded the ISO file.
• Step 6: Then right-click on the Windows 10 ISO file and select the Open with an option and then select File Explorer.
• Step 7: Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either: Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Booting Windows 10 in safe mode can solve many issues with your computer since Windows will boot just in its basic core and you can safely maintain it, find a solution for issues, etc. Before, entering safe mode was easy and pretty straightforward, during Windows evolution, entering safe mode was somewhat complicated and not being made so directly like once it was but do not worry. Starting Windows in safe mode today is even maybe easier than it was before, it is just not so obvious as it once was. In this article, we will go through several ways how you can boot up Windows in safe mode in order to solve whatever issue is troubling you.

1. Start safe mode from settings

   Open Settings by pressing the ⊞ WINDOWS + I or by just clicking on the Start button and clicking Settings. Go to Update & Security, then Recovery. In Advanced startup, click Restart now. Once your PC reboots, click Troubleshoot, then Advanced options. Select Startup Settings then Restart.

2. Go to safe screen from Sign-in screen

   Click the Shift on your keyboard while clicking on the Power button on the bottom right corner of the screen. Once your PC restarts, click on Troubleshoot, then Advanced options. Select Startup Settings then Restart. After the reboot, select 4 or the F4 on your keyboard to run in Safe Mode. If you choose to use Safe Mode with Networking, select 5 or F5.

3. Start Windows recovery Environment

   Go to the Windows Recovery Environment by doing the following steps: Press on the power button to turn off your device. Press on the button again to turn it on. Once Windows starts, press the power button again for 10 seconds to turn it off. Then press it on again. Upon the reboot, hold on to the power button for 10 seconds to turn it off, then turn it on again. Because you've repeatedly turned on and off your PC, you will be redirected to Windows Recovery Environment. On the pop-up window, click on Troubleshoot, then Advanced options. Select Startup Settings, then Restart. After the reboot, select 4 or the F4 on your keyboard to run in Safe Mode. If you choose to use Safe Mode with Networking, select 5 or F5.

4. Hold SHIFT while pressing RESTART on the start menu

   On the Windows 10 sign-in screen, hold on the SHIFT on your keyboard. While pressing on the key, click on the Power button, then choose Restart on the pop-up menu. Once your PC restarts, click on Troubleshoot, then Advanced options. Select Startup Settings then Restart. After the reboot, select 4 or the F4 on your keyboard to run in Safe Mode. If you choose to use Safe Mode with Networking, select 5 or F5

5. Boot from installation media and choose it in the command prompt

   Create a Windows 10 bootable installation media on any external storage media. Once you do this step, wait for the installation to load. Select your preferred language and click on Next. Click on Repair your computer at the bottom left of the menu. Click on Troubleshoot, then Advanced options. Select Command Prompt - Use the Command Prompt for advanced troubleshooting options. Type in the following command on the prompt: bcdedit /set {default} safeboot minimal Hit Enter and wait for it to tell you that "The operation completed successfully". Exit Command Prompt and click on Continue.

6. Use system configuration tool

   In the Search bar, type in msconfig. Select the Boot tab and under the Boot options, put a check beside Safe boot. Click OK. Reboot PC

7. Press SHIFT + F8

   Press SHIFT + F8 when turning on Windows. This redirects you to Advanced Boot Options Window, then choose to run Windows on Safe Mode

There you have it, 7 different ways to enter safe mode in Windows 10, we hope that any of these tips proved helpful and that you managed to enter the safe mode and fix your Windows issues.

A computer with no internet connection is like a mobile phone that can’t call nor text though you can still use it for other things. So if you are having problems with your computer’s internet connection, worry not as there are some basic things you can try before you go over the actual troubleshooting. Just make sure that you really have working internet. To verify it, try connecting your other devices. Aside from that, you must also make sure that your computer is connected properly over cable or connected to the router over the Wi-Fi. Once you have all these things covered, now’s the time to start troubleshooting the problem with the help of the instructions prepared below. To be more specific, this guide will walk you through what you can do when you encounter a particular internet connection problem where you get the Media State Media disconnected error message on your Windows 10 computer.

Before you troubleshoot the problem, you need to first check the internet connection status on your computer. To do that, follow these steps:

• Type in “cmd” in the Cortana search box.
• From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
• After opening Command Prompt with administrator privileges, type in the ipconfig /all command and hit Enter.
• After you enter the command, you will see a list of all the connected media like the Ethernet, Wi-Fi along with its status, and more. From there, you need to check everything closely. I notice a message that says, “Media State . . . . . Media disconnected”, then your internet connection is indeed having issues.

Refer to the options below to fix the Media State Media disconnected error message on your Windows 10 PC.

Option 1 – Try resetting WINSOCK and IP Stack

• Type in “cmd” in the Cortana search box.
• From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
• After opening Command Prompt, type in each one of the commands listed below
  • netsh winsock reset catalog – This command will reset the WINSOCK entries.
  • netsh int ipv4 reset reset.log – This command will reset the IPv4 TCP/IP stack.
  • netsh int ipv6 reset reset.log – This command will reset the IPv6 TCP/IP stack
• Once you’ve executed the commands listed above, restart your PC to successfully apply the changes made.

Option 2 – Check if your Network Adapter is disabled

If you’ve disabled the network adapters on your computer, then it’s most likely the reason why you’re getting the Media State Media disconnected error message. Thus, you need to enable it back.

• Open Settings and go to Network and Internet > Select Ethernet > Change adapter options.
• From there, right-click on the adapter and enable it.

Option 3 – Check the Wi-Fi Properties

Though this case is not common, Wi-Fi sharing has actually caused issues for some users. That’s why you need to check the Wi-Fi properties. Go to Network Connections and right-click on Wi-Fi and select Properties. From Properties, go to the Sharing tab and select the first option and click OK.

Option 4 – Try updating the Network driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the Network driver or any other outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Network driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

The color settings in a Windows computer certainly matter a lot especially when it comes to printing pictures. Users who are found or edit photos for a living change their computer’s color settings in order to ensure that the printout looks like the actual colors. However, those settings might not be appropriate for computer display and you can really tell right away that there something’s not right in the display. You might also notice some weird tint which isn’t easy to get rid of. You can’t actually tell the difference at first, not until you look at some other computers and then wonder what’s wrong with yours so, in this guide, you will know how to restore the display color settings back to their default state on your Windows 10 PC. Make sure to follow each one of the steps laid out below carefully to restore the default Display Color settings.

Step 1: Set the Color Management Settings to default.

• In the Start search box, type in “color management”. Once you see it in the search results, open it.
• Once you’ve pulled up the Color Management window, go to the Advanced tab. From there, make sure that every single option is set to default – from all the options in both the “Windows Color System” and “ICC rendering intent to WCS gamut mapping”.

Note: You also have the option to reset it for everyone by simply clicking on the “Change system defaults” button.

• Finally, you can also try to calibrate your display.

Step 2: Set the Graphics Properties to default.

After making changes in the Color Management settings, you need to also set the Graphics Properties to default.

• Start by right-clicking on any empty space on your desktop.
• Then select the Graphics properties from the context menu. From the Graphics properties window, you will see that most sections have to restore defaults.

Step 3: Try using Nvidia Color Settings for Desktop

The next thing you can try is using the Nvidia Color Settings if you have Nvidia graphics installed on your Windows 10 PC. Just the Control Panel to reset the color settings.

• From the system tray, launch the Nvidia control panel.
• Next, go to Display > adjust desktop color settings.
• From there, select the display and then select the Nvidia Settings.
• After that, change the options accordingly in order to get the correct combination though you can always leave them to default.

If you encounter an error while trying to burn files to a CD or disk on your Windows 10 computer, stating, “Windows Media Player cannot burn some of the files”, read on as this post will guide you in fixing the error. Here’s the complete error message:

“Windows Media Player cannot burn some of the files. To investigate the problem, click the icon next to the files in the burn list.”

As you know, the Windows Media Player helps you burn songs or audio files to CD or disk but it does not always end up successfully as you could encounter some setbacks such as this particular error. Usually, this kind of issue occurs if an audio file does not comply with some restrictions so the Windows Media Player pops up this error instead. You can encounter this error message if:

• You include a file that’s not an audio file.
• If the total time limit exceeds 80 minutes (even though a CD has 700 MB storage capacity, you can’t burn audio of more than 80 minutes long)

To resolve the error, you have to remove the unsupported files from the burning list, change the burning speed or execute some tweaks in the Privacy settings. For more details, refer to the instructions provided below.

Option 1 – Get rid of the unsupported files from the burning list

You must get rid of the unsupported files from the list of files to burn. This list can be found on the right-hand side of the Windows Media Player. One of the indications that a file is causing problems is when there is a white cross in a red circle next to the file. You can simply click on that icon to remove the file from the burning list. Once you’ve gotten rid of all the unsupported files, try to burn your files to the CD or disk once more.

Option 2 – Try to modify the Privacy settings

In case you don’t know, the Windows Media Player comes with privacy settings that help you in various situations. However, on rare occasions, those settings could also trigger errors and this might be the one that’s causing the “Windows Media Player cannot burn some of the files” to pop up. Thus, you can try disabling these options to resolve the error. How? Refer to these steps:

• Open the Windows Media Player.
• Then go to Tools > Options. If you aren’t able to find the Tools menu, just tap the Ctrl + M keys. On the other hand, you can also tap the Alt key to display the menu options.
• Once you’ve opened the Options window, go to the Privacy tab where you can the “Enhanced Playback and Device Experience” section.
• In this section, you can find the following options. Make sure to disable them all.
  • Display media information from the Internet
  • Update music files by retrieving media info from the Internet
  • Download usage rights automatically when I play or sync a file
  • Automatically check if protected files need to be refreshed
  • Set clock on devices automatically

• After you disable the options listed above, click on the Apply and OK buttons to save the changes made and then try to burn the files again.

Option 3 – Try to change the burning speed

Since the burning speed is set to fastest by default, you can try to change the burning speed to resolve the problem. All you have to do is open the Options window and then go to the Burn tab. From there, select either Medium or Slow burning speed and save the changes made. Now try to burn your files to the CD or disk once again.

TPM 2.0 requirement for Windows 11 has produced a lot of discussions since it was announced. A lot of somewhat older hardware seems to be left behind with this decision from Microsoft. So naturally, when something like this is announced, especially when it is stated it is the must-have thing, people find a way to break it and to prove it is not the case. In that spirit, I am proud to present you with not one but three-way you can install Windows 11 on hardware that does not has TPM 2.0. Please note that by bypassing this you will not be able to use some Windows 11 features tied to modules like Device encryption, vTPM in Hyper-V, and all TPM-related services. I will cover methods from the most simple and straightforward ones to the more complicated using registry editor.

Bypass TPM with changing installation media

For this method to work you will need both Windows 10 ISO and Windows 11 ISO since it will require some file copying between them. You will also need Rufus or another tool to make a new installation media once files are copied All you have to do in this method is to go into your Windows 10 ISO and delete the install.esd, then just copy install.wim from Windows 11 installation media into the same place, and you are done. Make install ISO with Rufus and install Windows 11.

Change DLL on installation media method

For this method, you will need everything like in the previous one and the process is almost the same, but this time instead of migrating the whole installation file, we will just replace the appraiserres.dll file. Copy appraiserres.dll file from your Windows 10 installation media over the same file on Windows 11 installation and you are good to go.

Bypassing TPM via registry editor

If for some reason previous easy solutions have not worked for you do not lose hope just yet, there is one more way you can bypass TPM. In this given method you will not need Windows 10 installation media but the process is a little more complicated than previous ones.

1. Create Windows 11 media installation
2. Start the installation process
3. Click the Next button.
4. Select region, language, and time when asked. You can change these settings later.
5. Click the Install now button.
6. If your device was already activated, click the I don’t have a product key option to continue.
7. Click the Next button. Select the edition of Windows. When you’re installing the OS on an existing device, Windows won’t activate if you select the incorrect edition.
8. Click the Next button.
9. Select the I accept the license terms option and click next.
10. Select Custom: Install Windows only (Advanced)
11. During the Windows installation screen, now you will see a message stating that the PC can’t run Windows 11 if you do not have TPM 2.0
12. On this screen, press SHIFT + F10 to open Command Prompt window.
13. Launch the registry editor, type regedit.exe in Command Prompt, and press ENTER
14. Create a new key “LabConfig” by right-clicking on the Setup key and select New > Key under HKEY_LOCAL_MACHINE\SYSTEM\Setup.
15. Type LabConfig and press ENTER.
16. Right-click on the LabConfig key.
17. Select New > DWORD (32-bit) value.
18. Create two values: BypassTPMCheck and BypassSecureBootCheck.
19. Set their DWORD32 value to 1.
20. Press ENTER.
21. Close the Registry Editor.
22. Type exit in the Command Prompt and press ENTER or close its window.
23. Press the back button in the Windows installation setup if it still says “This PC can’t run Windows 11”.
24. Accept the terms & conditions.
25. Select Custom: Install Windows only (Advanced) option and configure the partition with the current installation.
26. Click the Next button.
27. Finish Windows 11 installation

A black screen error inside Windows 11 is a typical screen turning to solid black without any error message. This can be very annoying since it can randomly appear out of nowhere and it will appear while you are using the computer. Worry not, this is not a serious error and we have several solutions for it, so please keep reading and try them as presented in order.

Restart graphic driver

This is the first thing to check if the issue is due to software or driver malfunctioning, there is a shortcut for rebooting graphic driver inside Windows 11. Press WINDOWS + CTRL + SHIFT + B to reboot the graphic driver and see if this fixes the issue. A beep sound should be heard during this process and the screen should turn back to normal.

Check connections

Sometimes the screen can go black due to a faulty connection or cable. If you have it at your hand try a different cable or slightly and gently nudge the existing one to see will screen flicker. If you are on a laptop try gently moving the lid from back to front and pay attention to the screen. If screen flickers or picture returns with this method, cable or connector needs to be replaced.

Clean your computer

The black screen can be because the computer is overheating. If this is the case either fan inside is not working properly or there is a lot of dirt and dust that needs to be removed so airflow can be established again for proper cooling. We have an article on errortools.com on how to properly clean your PC but if you are not technical enough maybe the best solution would be to call someone who is or to take the PC to service for cleaning.

Change The Projection Settings

Press WINDOWS + P to open projection settings, check to see if PC is set to PC screen only. If any other option is selected change it to PC screen only since this can cause random black screen issues.

Uninstall latest updates

If this problem has started to manifest itself during the latest update, go to setting and roll back from the latest update to fix this issue.

Scan system for malware

The black screen can also be caused by various viruses and malware. IF you have anti-virus software, run a full system scan to check it for malware. If you do not have one, download a free one and run a system scan, we recommend Bitdefender.

DiscoverAncestry is a Browser Extension for Google Chrome developed by Mindspark Inc that presents itself as a web tool to discover the origins or meanings of particular family names. When installed this extension changes your default new tab page to search by MyWay, as well as your default search engine to Search.MyWay.com

While active, DiscoverAncestry logs user browsing information, recording clicked links, visited websites and viewed products. This information is later used to better target personal ads. Browsing the internet with this extension active will result in injection of additional ads, sponsored content and even pop-up ads throughout the browsing sessions.

DiscoverAncestry is usually found bundled with other potentially unwanted software, this combined alongside its aggressive ad injection is why DiscoverAncestry has been marked as a Browser Hijacker, and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking is regarded as the web’s constant risks that target web browsers. It’s a type of malware program that redirects web browser requests to other suspicious websites. Basically, most browser hijackers are made for advertising or marketing purposes. It redirects you to the sponsored websites and inserts adverts on your internet browser which helps its developer generate income. It might seem naive, but the majority of such websites aren’t legitimate and can pose a significant risk to your on-line safety. In a much worst case, your internet browser could be hi-jacked to download malware that will do a lot of damage to your computer.

Browser hijacking signs and symptoms

There are several symptoms that could indicate a browser hijacking: 1. your homepage is reset to some unknown site 2. bookmark and the new tab are also changed 3. default online search engine is modified 4. you’re getting browser toolbars you haven’t witnessed before 5. you will find random pop-ups start showing regularly 6. your internet browser has instability issues or exhibits frequent errors 7. you are blocked to access the websites of antivirus solution providers.

How does a computer get infected with a browser hijacker?

Browser hijackers can get into a computer by some means or other, for instance via file sharing, downloads, and email also. Many web browser hijackings originate from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to web browsers to give them extra features. A browser hijacker may also come bundled-up with some free application that you inadvertently download and install, compromising your PC security. Common examples of browser hijackers include CoolWebSearch, Conduit, Coupon Server, OneWebSearch, RocketTab, Snap.do, Delta Search, and Searchult.com. Browser hijackers may record user keystrokes to gather potentially valuable information leading to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the computer to a stage where it becomes unusable.

Removal

Some browser hijacking can be simply reversed by discovering and eliminating the corresponding malware software through your control panel. However, many hijackers are really tenacious and need specialized applications to remove them. Also, manual removals demand deep system understanding and thus can be quite a difficult task for novices. Professionals always suggest users eliminate any malicious software including browser hijackers by using an automatic malware removal tool, which is easier, safer, and faster than the manual removal procedure. To remove any kind of browser hijacker from your laptop or computer, you should download the following certified malware removal tool – SafeBytes Anti-Malware. Along with anti-virus software, a system optimizer tool, similar to Total System Care, will help you repair Windows registry errors, get rid of unwanted toolbars, secure your online privacy, and stabilize programs installed on your computer.

Learn How to Get rid of Malware that is Blocking Websites or Preventing Downloads

Viruses may cause a lot of damage to your computer. Some malware sits in between your PC and the internet connection and blocks some or all internet sites that you really want to visit. It will also prevent you from adding anything to your PC, particularly antivirus applications. If you’re reading this article, you probably have affected by a virus that prevents you from downloading a security program like Safebytes Antimalware on your PC. There are some actions you can take to circumvent this issue.

Install anti-malware in Safe Mode with Networking

In the event the malware is set to run at Windows start-up, then booting in safe mode should avoid it. Just bare minimum required programs and services are loaded when you boot your PC in Safe Mode. Here are the steps you need to follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (check out the Microsoft website for instructions on Windows 8 and 10 computers). 1) At power on, press the F8 key while the Windows splash screen begins to load. This should bring up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking using arrow keys and hit Enter. 3) Once you get into this mode, you will have an internet connection again. Now, obtain the malware removal program you need by utilizing the web browser. To install the program, follow the directions within the setup wizard. 4) Right after installation, do a complete scan and allow the software eliminate the threats it finds.

Utilize an alternate browser to download antivirus software

Some malware only targets certain browsers. If this sounds like your situation, utilize another internet browser as it can circumvent the malware. The ideal way to avoid this problem is to opt for a internet browser that is known for their security features. Firefox contains built-in Phishing and Malware Protection to keep you safe online. Create a portable USB antivirus for removing viruses Another method is to download and transfer an anti-malware application from a clean PC to run a virus scan on the infected computer. To run antivirus using a USB drive, follow these simple measures: 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Plug the USB drive into the clean computer. 3) Double-click the executable file to open the installation wizard. 4) When asked, choose the location of the USB drive as the place where you want to store the software files. Follow the on-screen instructions to finish the installation. 5) Transfer the flash drive from the clean computer to the infected computer. 6) Double-click the anti-malware software EXE file on the pen drive. 7) Run Full System Scan to identify and clean-up up all sorts of malware.

SafeBytes Anti-Malware: Lightweight Malware Protection for Windows Computer

If you are looking to purchase anti-malware for your desktop, there are numerous brands and packages for you to consider. A few are well worth your money, but most aren’t. When looking for an antivirus tool, select one which provides dependable, efficient, and comprehensive protection against all known computer viruses and malware. On the list of highly recommended applications by industry leaders is SafeBytes Anti-Malware, well-known security software for Windows computers. SafeBytes is a powerful, real-time anti-spyware application that is made to assist everyday computer users in safeguarding their computers from malicious threats. Once you’ve got installed this software, SafeBytes advanced protection system will make sure that absolutely no viruses or malicious software can seep through your PC.

There are lots of amazing features you’ll get with this security product. The following are some typical features present in this software program:

Active Protection: Malware programs aiming to get into the system are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This utility will always keep track of your computer for any suspicious activity and updates itself continuously to keep current with the latest threats. World-class AntiMalware Protection: Built upon a highly acclaimed antivirus engine, this malware removal tool can find and get rid of various obstinate malware threats such as browser hijackers, PUPs, and ransomware that other typical anti-virus applications will miss. Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning tremendously increases the catch rate for viruses which is embedded in various computer files. Web Protection: SafeBytes provides instant safety rating about the webpages you’re about to visit, automatically blocking dangerous sites and to make sure that you’re certain of your online safety while browsing the net. Lightweight Utility: This software is lightweight and will work silently in the background, and will not impact your PC efficiency. 24/7 Customer Service: You can obtain totally free 24/7 technical support from their IT experts on any product queries or computer security issues. SafeBytes has created a wonderful anti-malware solution to help you conquer the latest computer threats and virus attacks. Now you may realize that this particular software does more than just scan and eliminate threats from your computer. So if you are searching for the best anti-malware subscription for your Windows-based computer, we strongly recommend SafeBytes Anti-Malware software.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use an automated tool and prefer to eliminate DiscoverAncestry manually, you might do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser plug-ins, you can remove it by visiting the browsers Add-on/Extension manager. You might even want to reset your web browser settings, and also delete temporary files, browsing history, and cookies. To ensure complete removal, manually check your hard disk and registry for all of the following and remove or reset the values accordingly. Please remember that this is for skilled users only and may be challenging, with wrong file removal leading to additional system errors. Furthermore, certain malware keeps replicating which makes it tough to eliminate. You are suggested to do this process in Windows Safe Mode.

In the past, CDs, DVDs, and floppy drivers used to be the primary sources of external storage for many users – that is until the USB storage devices took over. These days, a lot of devices no longer have a built-in CD or DVD writer or reader as it contributes to the thickness of the device. On the other hand, there are still various devices that still come with a built-in CD or DVD writer or reader. However, recently, users who still use CD or DVD on their devices reported a problem where the CD or DVD icon is not visible in the File Explorer as well as in “This PC” or the My Computer page. The cause of this issue is still unknown at the time of writing, but there are still some potential fixes you can try to fix it. You can try to update or roll back the device drivers or apply some tweaks in the Registry Editor. For more details, refer to the given options below.

Option 1 – Try to update or rollback device drivers

The first thing you can try to fix the missing CD or DVD icon is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties. Note that the concerned drivers will be listed under the DVD/CD-ROM drives section as well as the IDE/ATAPI Controllers section.
• From there, look for the following drivers:
  • ATA Channel 0.
  • ATA Channel 1.
  • Standard Dual Channel PCI IDE Controller.
• Now, right-click on each one of the listed drivers and update them all. You could also try to roll them back to their previous versions.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver.

Option 2 – Try to use the Registry Editor

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
• After that, look for the DWORD values named “UpperFilters” and “LowerFilters”.
• Right-click on each one of these DWORD values and select Delete.
• Now restart your computer and see if it fixes the problem.

Option 3 – Try creating a new Registry entry

There is another option you can try in the Windows Registry to fix the missing icon of the CD/DVD. You can try adding a new entry. How? Refer to these steps:

• Tap the Win ­+ R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
• From there, right-click on “ATAPI” and select New > Key.
• After that, name it is “Controller0” and right-click on the sub-key and then select New > DWORD (32-bit) Value.
• Now name it as “EnumDevice1” and double click on it and then set its value data to “1”.
• Click OK and restart your computer to apply the changes made successfully.