Windows got stuck on Preparing Windows screen

You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. To resolve this issue, read on as this post will show you what you can do if your Windows 10 PC is stuck on the “Preparing Windows” screen.

A lot of users have tried logging back into their account once more but to no avail as the same screen still greets them. And even when they tried the Ctrl + Alt + Del combo, it still didn’t work. This only goes to show that your account might somehow be corrupted.

Option 1 – Try booting your PC into Safe Mode

The first thing you can do to resolve the issue is to try booting your computer into Safe Mode and then log in using an Admin account. If it seems like your admin account has caused the problem, you need to create an admin account first and then log in after you reboot into the account and then log off. After that, restart your PC normally and check if the problem’s resolved or not. If not, refer to the next given option below.

Option 2 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double-click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which among the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why your screen is stuck at “Preparing Windows”. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try to repair hard disk errors using the Chkdsk utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
  • chkntfs /t
  • chkntfs /t:10

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Hive ransomware on Exchange servers

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Restoro box imageError Causes

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Method One: Perform Clean-Boot

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  2. Ensure that your PC name is simple without hyphens, periods, or dashes.
  3. Restart your device several times, then try again.
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If you are upgrading to Windows 10 using Windows Update, you can perform a manual repair using the next method.

Method Two: Upgrading Via Windows Update

  1. Make sure to disconnect from the Wi-Fi or LAN once the download reaches 100% before you proceed with the system upgrade.
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Method Three: Disable or Uninstall Antivirus

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  4. If you choose to uninstall your antivirus (which is recommended), open Control Panel.
  5. Once the Control Panel window is open, select Programs then Uninstall a Program.
  6. Look for your antivirus on the list, right-click it then choose Uninstall.
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Further Information and Manual Repair

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Use this same process to clear the system files after an update from Windows, as they may still have files from the old operating system in place.

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Method 2

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Method 3

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Solution

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Narrowing down the reason for the occurrence of this error code is quite difficult virtually because it may trigger due to several reasons such as:
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Further Information and Manual Repair

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Error C00D11B1:’Windows Media Player can’t play the file.’

Solution

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The cause of error C00D11B1 message pop up on your computer can be narrowed down to one particular reason virtually because this error may be triggered due to several reasons, these include:
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Further Information and Manual Repair

Here are some of the best and effective do it yourself methods to resolve the error C00D11B1 on your PC right away:

Method 1- Disable the codec of the video option in the Codecs Section

If you are unable to play downloaded movie files on your PC on Windows Media Player, then try this method to resolve the issue. Simply open Windows Media Player, Go to Tools, Options, DVD and then click Advanced Tab. Here find the codecs section, scroll down to the codec of the video you are trying to play and see if it says enabled. If it does, then disable it and then select a decorder for the codec. Now try running the video again on your Windows Media Player. This will hopefully resolve the issue. Nonetheless if the error still persists, try method 2.

Method 2- Delete DRM Licenses & cache and Download it Again

Sometimes the error C00D11B1 can also be trigged by corrupt DRM licenses & cache. To resolve the issue, simply delete all files. First open Windows Explorer (Windows key + E) and then go to C:ProgramDataMicrosoftWindowsDRM. Now delete all files in this folder. Once deleted, Let Windows Media Player download your license again. After downloading the DRM license again, run the Windows Media Player to see if it works.

Method 3- Disable Firewall Temporarily

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Method 4- Repair the Registry

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