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Windows got stuck on Preparing Windows screen

You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. To resolve this issue, read on as this post will show you what you can do if your Windows 10 PC is stuck on the “Preparing Windows” screen.

A lot of users have tried logging back into their account once more but to no avail as the same screen still greets them. And even when they tried the Ctrl + Alt + Del combo, it still didn’t work. This only goes to show that your account might somehow be corrupted.

Option 1 – Try booting your PC into Safe Mode

The first thing you can do to resolve the issue is to try booting your computer into Safe Mode and then log in using an Admin account. If it seems like your admin account has caused the problem, you need to create an admin account first and then log in after you reboot into the account and then log off. After that, restart your PC normally and check if the problem’s resolved or not. If not, refer to the next given option below.

Option 2 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double-click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which among the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why your screen is stuck at “Preparing Windows”. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try to repair hard disk errors using the Chkdsk utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
  • chkntfs /t
  • chkntfs /t:10

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If you got the FAULTY_HARDWARE_CORRUPTED_PAGE Blue Screen error on your Windows 10 computer then it is most likely caused by various factors. It could be caused by an incomplete installation or uninstallation of some applications or program, or it could also be caused by some exploit that intervenes with the normal functioning of the computer, as well as bad sectors on the hard disk, damaged system files, malfunctioned system drivers, modified Windows Registry files, or a Blue Screen occurrence during a Windows Update and many more. Getting this bug check means that a single-bit error was found on this page. It also indicates that this is a hardware memory error and to resolve it, you need to follow the suggestions laid out below but before that, it is recommended for you to create a System Restore Point first so that if anything goes wrong, you can always go back to the previous state.

Option 1 – Run a Memory Check to test RAM

Since the problem might have something to do with hardware memory, you need to test RAM by running a Memory Check using the Windows Memory Diagnostic. Refer to these steps to do so.
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Option 2 – Run the System File Checker

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Option 3 – Check for conflicting or incompatible programs by putting your PC in a Clean Boot state

As mentioned, the FAULTY_HARDWARE_CORRUPTED_PAGE Blue Screen error might be caused by some problematic programs that clash with your existing operating system. Several users reported that numerous programs that are supposedly designed to enhance computer performance are causing conflict in the system instead. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
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Option 4 – Update or rollback drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
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  • Follow the screen option to completely uninstall it.
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KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Restoro box imageError Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

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Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

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  • If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
  • If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
  • Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

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DLL files have certain functions that help the programs in the computer run properly. One of these DLL files is the Msvcr120.dll_clr0400.dll. This particular DLL file is responsible for the extraction of the required resources during the installation of a program and is used when the program is launched or when games are launched in the C++ language. However, a number of users recently reported that they’ve encountered an error that says, “Msvcr120.dll_clr0400.dll is missing” when they tried to install an application or when they tried opening an application. This kind of error could be due to several factors. It is possible that the DLL file is corrupted or there are some programs that interfere with the DLL file. On the other hand, it is also possible that it has been infected by a virus. To resolve this error, here are some potential fixes you need to check out:

Option 1 – Run System File Checker scan

The first thing you can do to fix the error is to try running the System File Checker or SFC scan. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
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  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your computer.

Option 2 – Troubleshoot the missing Msvcr120.dll_clr0400.dll error in a Clean Boot State

You can also troubleshoot the isDone.dll error in a Clean Boot state. It could be that there are some third-party applications in your computer that are preventing the application from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the application again.

Option 3 – Try to re-register the problematic DLL file

You can also try to re-register the DLL to resolve the problem. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
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    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 4 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:WindowsSystem32
    • x64: This PC > C:WindowsSysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Scan your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “Msvcr120.dll_clr0400.dll is missing” error. Thus, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
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PriceGong is a browser add-in for Internet Explorer, Chrome and Firefox that analyzes web sites your browser visits and attempts to find coupons and other deals associated with the merchant’s product offerings or services. If PriceGoing sees a corresponding deal, it will attempt to inject an affiliate ‘code’ in order to collect various affiliate based commissions if a purchase is made while trying to offer you the best price of that particular product, or, in many cases try and show you an alternative product that is similar even if it is sold by a different merchant. Upon further inspection it was found that PriceGong failed to function in our testing.

While installed, this extension might display additional ads, inject sponsored content into webpages, even if the sponsored content is of lower quality than the original ones.

About Browser Hijackers

Browser hijackers (sometimes known as hijackware) are a kind of malicious software that alters web browser settings without the computer owner’s knowledge or consent. These types of hijacks are increasing at an alarming rate around the globe, and it could be really nefarious and often dangerous too. They’re created to disrupt browser programs for various purposes. In most cases, hijackers are designed for the benefit of online hackers usually through income generation from forced advert mouse clicks and site visits. Though it might seem naive, all browser hijackers are damaging and thus always regarded as security risks. In a much worst case, your browser could be hi-jacked to download malware that will do a great deal of damage to your computer or laptop. Major symptoms that an internet browser has been hijacked Signs that an internet browser is hijacked include: 1. home page is changed 2. bookmark and the new tab are also modified 3. the essential web browser settings are modified and unwanted or insecure sites are put into the trusted websites list 4. discover new toolbars that you didn’t add 5. never-ending pop-up ads appear and/or your web browser popup blocker is disabled 6. your web browser has become unstable or starts running sluggishly 7. you’re disallowed access to specific web pages, for example, the website of an antivirus software manufacturer like SafeBytes.

Precisely how browser hijacker infects computers

A browser hijacker can be installed on your computer if you visit an infected website, click an email attachment, or download something from a file-sharing site. They are usually included with toolbars, add-ons, BHO, plug-ins or browser extensions. Other times you may have accidentally accepted a browser hijacker as part of a software program bundle (usually freeware or shareware). An example of some well-known browser hijacker includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are regularly changing. The existence of any browser hijacker on your computer can substantially diminish the web browsing experience, record your internet activities that result in troublesome privacy issues, create system stability problems and finally cause your computer to slow down or to a practically unusable state.

Browser Hijacker Malware – Removal

Some hijackers can be removed by uninstalling the freeware they were included with or by removing any extension you have recently added to your system. However, most browser hijackers are hard to get rid of manually. No matter how much you try to eliminate it, it might come back over and over. You should think about performing manual repairs only if you are a tech-savvy individual, as there are potential risks associated with messing around with the system registry and HOSTS file. Installing and running antivirus application on the affected computer could automatically erase browser hijackers and other malicious programs. SafeBytes Anti-Malware discovers all kinds of hijackers – including PriceGong – and eliminates every trace quickly and efficiently. Use a system optimizer along with your antivirus software to solve various computer registry issues, remove system vulnerabilities, and improve your computer's overall performance.

Tips on How to Remove Malware that is Blocking Websites or Preventing Downloads

Practically all malware is bad, but certain kinds of malware do much more damage to your PC than others. Some malware variants alter browser settings by including a proxy server or modify the PC’s DNS configuration settings. In these cases, you’ll be unable to visit some or all of the websites, and therefore unable to download or install the required security software to eliminate the infection. If you are reading this now, you may have perhaps recognized that a virus infection is the real cause of your blocked web traffic. So how to proceed if you want to install an anti-malware application like Safebytes? There are a few fixes you can attempt to get around with this particular issue.

Use Safe Mode to resolve the problem

Safe Mode is actually a unique, simplified version of Windows where just bare minimum services are loaded to counteract viruses as well as other troublesome programs from loading. In case the malware is set to load automatically when computer boots, switching into this particular mode could prevent it from doing so. To boot into Safe Mode, hit “F8” key on the keyboard right before Windows boot screen shows up; Or after normal Windows boot up, run MSCONFIG, look over “Safe Boot” under Boot tab, and click Apply. Once you’re in Safe Mode, you can attempt to download and install your antivirus program without the hindrance of the virus. At this point, you could run the antivirus scan to eliminate viruses and malware without any hindrance from another malicious application.

Download the anti-malware program in an alternate web browser

Malicious program code may exploit vulnerabilities in a specific internet browser and block access to all anti-malware software websites. If you appear to have a virus attached to Internet Explorer, then switch to an alternate web browser with built-in security features, such as Firefox or Chrome, to download your favorite anti-malware program – Safebytes. Create a bootable USB antivirus drive Another option is to save and operate an anti-malware software program entirely from a Flash drive. Follow these steps to use a flash drive to clean your infected PC. 1) On a virus-free computer, install Safebytes Anti-Malware. 2) Plug in the USB drive to a USB port on the uninfected computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Choose the flash drive as the location for saving the software file. Follow activation instructions. 5) Transfer the flash drive from the clean computer to the infected PC. 6) Double-click the anti-malware software EXE file on the pen drive. 7) Run Full System Scan to detect and clean-up up all sorts of malware.

SafeBytes Anti-Malware: Light-weight Malware Protection for Windows Computer

If you’re looking to buy anti-malware for your laptop or computer, there are lots of brands and packages for you to consider. A few of them do a great job in eliminating threats while some will harm your computer by themselves. You should select a company that builds industry-best anti-malware and has earned a reputation as trustworthy. On the list of highly recommended application by industry analysts is SafeBytes Anti-Malware, a popular security application for Microsoft Windows. SafeBytes antimalware is a very effective and easy to use protection tool which is ideal for users of all levels of IT literacy. This software could easily detect, eliminate, and protect your computer from the most advanced malware intrusions such as spyware, adware, trojan horses, ransomware, PUPs, worms, parasites as well as other potentially harmful software applications.

SafeBytes possesses a plethora of wonderful features that can help you protect your computer from malware attack and damage. Let’s check out some of them below:

Robust, Anti-malware Protection: Using a critically acclaimed malware engine, SafeBytes provides multilayered protection which is designed to find and remove threats which are hidden deep inside your computer’s operating system. Real-time Threat Response: SafeBytes provides a totally hands-free live protection that is set to observe, block, and remove all threats at its very first encounter. It will constantly monitor your laptop or computer for hacker activity and also provides users with advanced firewall protection. Web Filtering: SafeBytes inspects the hyperlinks present on a webpage for possible threats and notifies you if the website is safe to browse or not, through its unique safety ranking system. Fast Scan: Safebytes Anti-Malware, with its enhanced scanning engine, offers ultra-fast scanning which will immediately target any active on-line threat. Lightweight: SafeBytes is a light-weight and user friendly anti-virus and antimalware solution. Since it utilizes very little computer resources, this application leaves the computer’s power exactly where it belongs: with you. 24/7 Guidance: Support service is readily available for 24 x 7 x 365 days through chat and email to answer your queries. SafeBytes can keep your PC protected from most advanced malware threats automatically, thus keeping your internet experience secure and safe. You can rest assured that your computer will be protected in real-time as soon as you put this software to use. So if you are looking for the best anti-malware subscription for your Windows-based PC, we highly recommend SafeBytes Anti-Malware program.

Technical Details and Manual Removal (Advanced Users)

To eliminate PriceGong manually, navigate to the Add/Remove programs list in the Control Panel and choose the offending program you want to remove. For web browser extensions, go to your web browser’s Addon/Extension manager and choose the add-on you want to disable or remove. You might even want to reset your home page and search engine providers, and also clear your web browser cache and cookies. Finally, check your hard disk for all of the following and clean your registry manually to remove leftover application entries following uninstalls. However, editing the Windows registry is actually a complicated job that only advanced computer users and professionals should attempt to fix the problem. In addition to that, certain malware is capable of replicating or preventing deletion. You’re advised to do this procedure in Windows Safe Mode.
Folders: C:\Documents and Settings\Lynn\Application Data\PriceGong C:\Documents and Settings\Lynn\Application Data\PriceGong\Data Files: C:\Documents and Settings\Lynn\Application Data\PriceGong\Data.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\a.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\b.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\c.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\d.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\e.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\f.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\g.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\h.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\i.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\J.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\k.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\l.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\m.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\mru.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\n.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\o.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\p.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\q.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\r.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\s.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\t.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\u.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\v.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\w.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\x.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\y.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\z.xml Registry: HKEY_CURRENT_USER\Software\PriceGong
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Fix Some apps need to be uninstalled
When you update or upgrade your computer to Windows 10, the setup will look for the compatibility of both the hardware and software. And in this process, if suddenly got an error message saying, “Some apps need to be uninstalled” or “You need to uninstall a program in order to continue”, you have to look for the program(s) that might be causing the compatibility issues. But worry not as this post will help you resolve the issue. Simply follow the given suggestions below.

Option 1 – Look for the incompatible programs

There are times when Windows 10 will point out the programs that are incompatible with Windows 10. In this situation, just click on the Uninstall and continue button and then wait for the process to be completed. For more information, you can check out the official site Ready for Windows by Microsoft. This site can help you determine which software versions are compatible with Windows 10 and which ones are not. All you have to do is select the Windows 10 version and type your App name, after that, you will see the results about its compatibility. Thus, it’s now easier for you to figure out which software is causing an issue and if there is a new updated version available that you can install instead.

Option 2 – Try to install the Windows Update in a Clean Boot State

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 3 – Try creating a new user account

Creating a new user account can resolve the “Some apps need to be uninstalled” error when upgrading or updating your Windows 10 PC. All you have to do is create a new admin account and initiate the setup. And this is a new user account, there will be no third-party applications installed on your computer. Thus, the installation should go through without any trouble. And in case you’ve already installed programs for that user, you just have to uninstall them all and then re-run the setup.

Option 4 – Perform a clean install

If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.
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Should you upgrade to Windows 11
Windows 11 has been rolling out for a while now so many PC users ask the question is it wise and good to upgrade your Operating System to the latest Microsoft incarnation. No Thank you for reading, cya tomorrow in next article. Windows 10 vs Windows 11Jokes aside, I truly believe that choosing to upgrade your System to Windows 11 at this point in time is a bad decision and I will explain why I do believe it.

Reasons to upgrade to the new OS

First of all, let me say what is good in Windows 11 and provide reasons why you should upgrade your computer.
  1. The new fancy look made for modern computers. New Windows new look, Microsoft has tried their best to bring a new modern look to its flagship operating system and I must say that they have managed it. I could argue that it is a little bit late since Apple had this kind of look in years but hey, better late than never I guess.
  2. Increased security This point is very valid but it will play a role only if you have all system requirements including TPM 2.0. If that is the case new security features of OS are really well done and are perhaps one thing that might nudge some people in installing W11 on their system.
  3. New settings app The New and redesigned settings app inside Windows 11 is really great and it provides a great workflow and easy management of system settings. This is not some radical change but it will save time and make life much easier.
  4. It is better suited to the newest hardware Windows 11 was made with the newest hardware in mind and its performances on it are great so if you are punching the latest tech this reason is sufficient to make a switch, however, if you are still on an older system you will not gain much by switching.

Reasons to avoid Windows 11 for now

  1. Almost just a visual update to Windows 10 Some features of Windows 11 are great but they are not plenty of them to justify a new number and new version of OS. Considering what we really got new under the hood Windows 11 could have been just a patch and update to Windows 10 since the architecture is the same.
  2. Bugs Each day there are new bugs reporting for Windows 11, most of them are at the moment unsolvable and are caused because hardware manufacturers' drivers and software overall is not W11 ready. This hinders the stability of some systems and introduces headaches to others.
  3. Runs poorly on unsupported hardware Strange behavior has been reported on some older systems, granted systems are not officially supported but the point is OS is simply not working at the top of its game on older hardware.
  4. No updates on non supported systems Officially stated if you install Windows 11 on non-supported hardware you will not get any security updated on in. This is a deal-breaker as far as I am concerned.
  5. It is still under development When Windows 11 was released, Android native apps were not working on it, it later came with an update, this is just one example but there are more features that were promised but are not delivered on release and constant updates are fixing these things. It is obvious that Windows 11 is still under active development and not the final product that was promised.
  6. Microsoft’s edge pushing And not just edge, some other things as well but most notably is edge pushing to borders they are risking lawsuit similar as they did in the past pushing and disabling any other browser except internet explorer.

Conclusion

Firstly I want to point that this is my personal opinion but going through facts and taking into account the current state of Windows 11, at this point, it is not worth making a switch. I am sure that in time it will become a system that will be worth upgrading to but until that time comes, my advice would be to stay with Windows 10.
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Fix NTOSKRNL.exe high CPU, Memory & Disk usage
This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:
  • Tap the Ctrl + Shift + Esc to open the Task Manager.
  • After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
  • Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
  • Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

  • Tap the Win + R keys to open the Run dialog box.
  • Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.
  • Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
  • Next, type in the command given below or copy and paste it and then hit Enter:
xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl
  • After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.
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